1.1 INTRODUCTION Poultry is one of the fastest growing segments of the agricultural sector in India today. While the production of agricultural crops has been rising at a rate of 1.5 to 2 percent per annum, that of eggs and broilers has rising at a rate of 8 to 10 percent per annum as a result, India is now the worlds fifth largest egg producer and the eighteenth largest producer of broilers. !ri"ing this e#pansion are a combination of factors $ growth in per capita income a growing urban population and failing real poultry prices. 1.1.1 Background of ou!"r# Indu$"r#% In the last twenty%fi"e years, li"estoc& production has become more industriali'ed and farm si'e also substantially increased. (he e#pansion is made possible by imported technology and increased domestic demand as a result of rapid economic growth. )ut the rapid growth of the broiler production is also reinforced by e#port demand.
1 *ight from the beginning, the first pri"ate agric%business firm that introduced modern technology in broiler production saw the high e#port potential and applied for the in"estment pri"ilege to build the e#port%oriented slaughterhouses. In addition to the income effect, the increased production of broiler eggs has also lowered their process relati"e to the prices of beef and fish. +s a result, consumption is further stimulated. (he e#pansion of most of the li"estoc& sub sectors resulted from the mar&et forces and the pri"ate sector initiation while the large%scale agric%business firms were the dri"ing force in the broiler industry, it was the independent farmers who too& lead in the de"elopment of the pig and layer industries. ,n the other hand, dairy is an e#ception because its growth must largely be attributed to the go"ernments Initiation and Its continued promotion and protection.
(he go"ernment has also attempted to de"elop the cattle industry but without success. )ut go"ernment inter"ention can also be detrimental, as it has discouraged the pri"ate sector from entering into the swine industry. (he li"estoc& industriali'ation comes in se"eral shapes and forms. )roiler Industriali'ation began with the pri"ate company importing and introducing modern pac&aged technology -Including breeds, feed technology, and 2 farm management. through contract farming and also company farm. Its success has attracted se"eral new agric%business firms. /onse0uently these integrators ha"e been able to control the largest share in production and e#port. 1imilar means of contract farming has also been applied to layer and pig frames, but the success is still "ery limited. ,n the other hand the small holders who organi'ed themsel"es under the cooperati"e system determine the de"elopment of the dairy production. )efore Industriali'ation, )ac&yard li"estoc& production, which pro"ided supplementary income and consumption for farm households, was pre"alent. 2owe"er, since the Industriali'ation, the professional speciali'ed li"estoc& farms replaced the bac&yard production. + significant number of small holders, e#pect the dairy sectors. also declined, through at the lesser e#tent. 3et the dairy sector. also declined, through at the lesser e#tent. 3et the e#pansion of the commerciali'ed farms has created a large number of new 4obs for poor farmers. 1ome small and bac&yard farmers who still want to raise animals can also ha"e a choice to build the modern farm by entering into a contract with the agric%business contractors. 5"en farmers who ha"e neither do not e0uate capital nor sufficient technology can participate in the contract farming because, with the assistance from the contractor. 6
(hey can secure the low%interest rate agriculture loan from the commercial ban&s. 7oreo"er, a large number of small and medium%scale independent farms -in poultry and swine., who are successful in imitating the imported technology. /an also upgrade them sel"es and e#pand their business to be the contractor competing with the e#isting integrators.
(he impact of displacement of small li"estoc& farms depends on the ad4ustment costs or the fle#ibility of ad4ustment among the small holders. +fter documenting the process of displacement, this study will assess the po"erty implications of the displacement. )ut the transformation process can also ha"e negati"e impact, particularly on the poor and the small holders who lac& ade0uate resources and information to ad4ust them sel"es. (he small holders may find it increasingly difficult to compete with the large%scale farmers. In addition to the economic factors, e.g., the low transaction cost of doing business and the scale economies en4oyed by the large farms, changing product re0uirements in the mar&et place may also accelerate the pace of scaling up of the li"estoc& production. 1uch re0uirements include the en"ironmental pressure and the increasing public concern about food safety, food 0uality and animal health. (he issues are the main focus of this study. 8 1.& 'COPE OF THE 'TUDY (he study was conducted in 9ama&&al .(he study is confirmed to 50days, relies on primary data obtained from 100 respondents. (he study co"ers in brief the present position of the +ishwarya feed products. + products detail study on the e"olution of the consumer awareness. :iews about +ishwarya feed products made for the opinion of consumers on different aspects, awareness, 0uality, price, door deli"ery and promotional acti"ities and the reasons for buying +ishwarya feed products. (he study was conducted at the place li&e &anauaipatti "illage, periyapatti "illage, &alipalayam "illage, "ala"anthi "illage,..etc. 5 1.( OB)ECTI*E' OF THE 'TUDY (o study the perception of consumer towards +I12W+*3+ ;55!1 on "arious factors. (o find out the most influencing information source. (o study the information of socio%economic factors on purchase decision. (o study the effecti"eness of ser"ices pro"ided by the company. (o &now the le"el of satisfaction about the +I12W+*3+ brand feeds. < CHAPTER II &.1. RE'EARCH METHODOLO+Y + central part of research is to de"elop an effecti"e research 1trategy or design. 7ethodology in"ol"es the most suitable methods of in"estigation, the nature the research instruments, the sample plan and the type of data. R,$,arc- D,$.gn + research design is purely the framewor& a plant for a study that guides the causation and analysis of data. D,$cr."./, r,$,arc- d,$.gn !escripti"e studies attempt to determine the fre0uency units, which something occurs, and the relationship between to phenomena 5=. (o identify the characteristics of users of certain product, the degree of consumption with different types of users, or the type of consumers who buy the product on credit, usually descripti"e studies assume certain underlying characteristics of the mar&et or ha"e some precise statement of research 0uestions. >
&.&. COMPANY PROFILE +I12W+*3+ ;55!1? the company was established in 1@@< by 7r. =unase&aran. (he trade office is situated in 9ama&&al town and its factory is at :agurampatti "illage, 8 &m away from 9ama&&al. (he following are the ma4or concerns of the firm. 7A1.+I12W+*3+ feeds, 7A1.+I12W+*3+ =reen =ardens, 7A1.+I12W+*3+ Buality 9utrients, 7A1.+I12W+*3+ (ransport C Dogistics, 7A1.+I12W+*3+ 5#ports C Imports, 7A1.+I12W+*3+ ;eed 0uality control Daboratory with * C ! wing. 8
(here are so many companies li&e, +nnam feeds, )harani feeds, Poorani feeds, 11 feeds, ect., from whom +I12W+*3+ feeds is facing lot of compettion in both feeds and eggs sector. +I12W+*3+ firms are in"ol"ed in breeding of poultry Dayer birds for production of white shelled table eggs with a total population of 8,00,000 birds with a capacity to produce 120 million eggs per annum.
While the +I12W+*3+ Buality nutrients deal in trading of poultry medicines, "accines and feed additi"e, the +I12W+*3+ (ransports with a fleet of more than 50 transport "ehicles ta&e care of the entire logistics of the group 7A1.+I12W+*3+ feed 0uality control of feed raw materials as well as the finished products. (he unit is first of its &ind owned by a pri"ate firm in 9ama&&al town.
+s a part of e#pansion policy the group is in the loo& out to e#pand their operations to International mar&et in which it has decided to enter the =ulf mar&et by opening a branch in !ubai. (he main ob4ecti"e is to enter the foray of e#port mar&et in the field of Indian white shelled table eggs and other poultry products to "arious =ulf countries. (his centre will be importing the eggs from our capti"e production units, which will ensure highest 0uality standards under "ery hygienic condition. @ &.( OR+ANI0ATION CHART MANA+IN+ PARTNER +dministrati"e C Production 7ar&eting 5gg ;inance di"ision ,ffice staffs /attle feed C +rea field 5gg Poultry feeds 7anager /ollection Production labour buyers 10 &.1 AI'H2ARYA IMPORT' AND E3PORT' 4E++'5 ,ur farm fresh eggs are supplied through and 1,E(2 I9!I+ is to other states for consumption, with out own carriers. +lmost care is ensured for the distribution of farm eggs to (amil 9adu =o"ernment 9on%meal schemes of "arious !istrict in (amil 9adu throughout the year. +ishwarya ;eeds are the 1ouths largest 5#porter of ;arm fresh 5ggs to =ulf countries, 7aldi"es etc, with an a"erage "olume of o"er 15 million eggs per month plus as per profile and thus helps Indian 5conomy to earn more foreign 5#change and to help to get the )est Price for the ;armers. 11 &.6 AI'H2ARYA FARM' (he uni0ue 0ualities of our poultry feed ma&e them "ery safe C high 0uality. )y using out poultry crumble feeds, chic&s A birds are bound to show impro"ed growth impro"ed resistance power and high F age of egg producti"ity. 1uccess of layer rising depends on the growth rate of birds, egg producti"ity, feed efficient and health status. 7eticulous care to be bestowed in choosing poultry layer feed $ for which +ishwarya poultry feeds are there. Poultry layer grow storage by stage -i.e.. chic&%grower $ pre layer% layer stage and to maintain the re0uired weight gain at stages, consume feed more efficiently, and produce eggs at the fi#ed ages. Poultry layer chic& endowed with strong disease resistance. +ny failure at the start is reelected on reaching the layer stage. Poultry layer feeding management is special significance since feed alone constitutes 80F of the total operational cost in egg production. 1uccessful layer egg production rests s0uarely on pro"iding efficient health co"er against any disease by pro"iding 0uality feeds etc. 12 /onstant concern, meticulous care, and close "igilance are essential to rectify errors at e"ery stage of layer feed production to impro"e the efficiency of feed. + constant regular growth of birds Achic&s will gi"e more results. 16 &.7 DATA COLLECTION METHOD Pr.8ar# da"a Primary data do not e#ist already in records and publications. (he researcher has to gather primary data a fresh for the specific study underta&en. (he primary data are e#plicitly gathered for a specific research pro4ect. ',condar# da"a /ompany websites 9ews paper 'a8!.ng ,nly a few numbers of customers are considered for analysis and this called sampling. 2ere the entire population is ta&en for analysis.
(he data are collected from 50 customers of +I12W+*3+ P,ED(*3 ;55!1, 9ama&&al. 'a8!.ng !an !ata G Primary, 1econdary *esearch design G 1ur"ey *esearch 7ethodology G Buestionnaire 7ethod of contact G Personal 18 9u,$".onna.r, (he term 0uestionnaire refers to a self%administrated process where by the respondents she reads the 0uestions and records her answer without the assistance of an inter"iewer. Buestions can be classified in different ways. 7ultiple choice 0uestion 15 &.:. LI;ERT 'UMMATED 'CALE' O*ERALL RATIN+ ;rom the gi"en table, the li&ert summated scales o"erall rating was done to 4udge the most preferred option from ran&s stated. (his o"erall rating ta&es into consideration the weight gi"en to each ran& with respect to their relati"e satisfaction in this 0uestion. 2ighly 1atisfied $ with 8 as weight age points 1atisfied $ with 6 as weight age points !issatisfied $ with 2 as weight age points 2ighly !issatisfied $ with 1 as weight age points (otal weighted score D11 H I 100 9o. ,f respondents I 9o. ,f parameters 1< &.< LIMITATION' OF THE 'TUDY (he study is restricted to +I12W+*3+ P,ED(*3 ;55!1. (ime and cost factor ha"e a greater influence in the sur"ey. (he study was conducted within short span of time. (he information gi"en by the respondents are spontaneous and it may not be consistent. 1> CHAPTER III DATA ANALY'I' AND INTERPRETATION INTERPRETATION (he data after collection has to be processed and analy'ed in accordance with the outline laid down for the purpose at the time of de"eloping the search plan. (echnically spea&ing processing editing, coding, classification and tabulation of so called data so that are amenable to analysis. Ed.".ng 5diting of the data is process of e#amine of the collected raw data to detect errors and omissions and correct these when possible. +s master of fact, editing in"ol"es careful scrutiny of the completed 0uestionnaires. 5diting tabulation and I done to assure that the data are accurate, consistent with other facts gathered, uniformly entered, as complete as possible and ha"e been arranged to facilitate coding. Cod.ng /oding refers to the process of assigning numerals or other symbols to answer so that response can be put in to a limited number of categories or class. Ta=u!a".on When a mass of data has been assembled, it becomes necessary for the researcher to arrange the same in some &ind of conscribe and logical order. (his procedure is returned to as tabulation. (his tabulation is the process of summari'ing raw data and display the same compact from of -i.e., in the form of statistical tables. for further analysis 18 TABLE 1 (.1 +ENDER 2I'E CLA''FICATION OF RE'PONDENT>' +,nd,r No. Of R,$ond,n"$ P,rc,n"ag, ? 7ale ;emale @< 8 @<F 8F To"a! 1@@ 1@@? 'ourc, % Pr.8ar# Da"a Inf,r,nc, ;rom the abo"e table it is obser"ed that most of the respondents -@< F. are male, and female respondents are -8F.. 1@ CHART 1 (.1 +ENDER 2I'E CLA''FICATION OF RE'PONDENT>' Male 96% Female 4% Male Female 20 TABLE & (.& LOCATION OF THE FARM Loca".on No. Of R,$ond,n"$ P,rc,n"ag, ? Erban *ural 1emi urban 8 >2 20 8F >2F 20F To"a! 1@@ 1@@? 'ourc, % Pr.8ar# Da"a Inf,r,nc, ;rom the abo"e table it is obser"ed that most of the respondents ->2 F. are ha"ing their farm in rural areas because it helps the chic&s to grow well in pollution free area. +nd from the abo"e obser"ation it is clearly seen that urban area -8 F. is not a good place for ha"ing a farm but semi urban is also preferred to some e#tent -20 F.. 21
CHART & (.& LOCATION OF THE FARM 8% 72% 20% Urban Rural Semi urban 22 TABLE ( (.( EDUCATIONAL 9UALIFICATION Educa".ona! 9ua!.f.ca".on No of R,$ond,n"$ P,rc,n"ag,? Primary 1econdary =raduate Post =raduate 60 8< 18 10 60F 8<F 18F 10F To"a! 1@@ 1@@? 'ourc, % Pr.8ar# Da"a Inf,r,nc, ;rom the abo"e table it is obser"ed that most of the respondents are secondary -8< F., (hen comes the primary -60 F., following them are the graduates -18 F., and post%graduate -10 F..
26 CHART ( (.( EDUCATIONAL 9UALIFICATION 30% 46% 14% 10% Primary Secondary Graduate Post Graduate 28 TABLE 1 (.1 CLA''IFICATION ON THE BA'I' OF A+E Ag, No of R,$ond,n"$ P,rc,n"ag,? )elow 60 60%80 80%50 +bo"e 50 1< 8< 2< 12 1<F 8<F 2<F 12F To"a! 1@@ 1@@? 'ourc, % Pr.8ar# Da"a Inf,r,nc, ;rom the abo"e table it is obser"ed that most of the respondents ha"ing farm -8< F. belong to the age group of 60%80 years, -2<F. belong to 80%50 years category, and least 9o. of respondents doing this business belong to the age group of abo"e 50 -12 F., and following respondents below age 60 -1<F..
25 CHART 1 (.1 CLA''IFICATION ON THE BA'I' OF A+E 16% 46% &7? 12% Belo 30 30!40 40!"0 #bo$e "0 2< TABLE 6 (.6 CLA''IFICATION ON THE BA'I' OF OCCUPATION O"-,r Occua".on No of R,$ond,n"$ P,rc,n"ag, ? )usiness man Professionals ,thers 68 18 88 68F 18F 88F To"a! 1@@ 1@@? 'ourc, % Pr.8ar# Da"a Inf,r,nc, ;rom the abo"e table it is obser"ed clearly that no professionals -18 F. are engaged much in this business, respondents doing other occupation is -88 F. -eg. +griculture., and some percentage of business men -68F . are doing this business.
2> CHART 6 (.6 CLA''IFICATION ON THE BA'I' OF OCCUPATION 38% 18% 44% Business men Pro%essionals &t'ers 28 TABLE 7 (.7 CLA''IFICATION ON THE BA'I' OF MONTHLY INCOME Mon"-!# Inco8, No of R,$ond,n"$ P,rc,n"ag, ? )elow 5,000 5,000%10,000 10,000%15,000 +bo"e 20,000 12 6< 62 20 12F 6<F 62F 20F To"a! 1@@ 1@@? 'ourc, % Pr.8ar# Da"a Inf,r,nc, (he abo"e table shows that 6<F of respondents earn monthly between 5,000 $ 10,000, and 62F of respondents earn 10,000 $ 15,000, and 20F of respondents earn abo"e 20,000, and 12F of respondents earn below 5,000.
2@ CHART 7 (.7 CLA''IFICATION ON THE BA'I' OF MONTHLY INCOME
12% 36% 32% 20% Belo "(000 "(000!10(000 10(000!1"(000 #bo$e 20(000 60 TABLEA: (.: NUMBER OF HEN' PRE'EN IN THE FARM No of H,n$ No of r,$ond,n"$ P,rc,n"ag, ? )elow 5,000 10,000%15,000 15,000%20,000 +bo"e 20,000 10 2< 8< 18 10F 2<F 8<F 18F To"a! 1@@ 1@@? 'ourc, % Pr.8ar# Da"a Inf,r,nc, ;rom the abo"e table it is obser"ed that, most of the respondents ha"e 15,000%20,000-8< F. hens in this farm, the lowest of hens recorded is below 5,000-10 F., and rest of them are 10,000%15,000 -2< F., and abo"e 20,000 -18 F. hens. 61 CHART A: (.: NUMBER OF HEN' PRE'EN IN THE FARM 10% 26% 46% 18% Belo "(000 10(000!1"(000 1"(000!20(000 #bo$e 20(000 62 TABLEA< (.< TYPE' OF HEN' A*AILABLE IN THE FARM T#,$ of H,n$ No of r,$ond,n"$ P,rc,n"ag,? Dayer )roiler )oth 68 1< 8< 68F 1<F 8<F To"a! 1@@ 1@@? 'ourc, % Pr.8ar# Da"a Inf,r,nc, ;rom the abo"e table, it is obser"ed that, most of the respondents prefer to ha"e both -8< F. types of hens -i.e.. Dayer as well as broiler, while some respondents prefer only broilers -1< F. which recorded to be least, and layer hens -68 F. is also preferred to some large e#tent.
66 CHARTA< (.< TYPE' OF HEN' A*AILABLE IN THE FARM 38% 16% 46% 0 10 20 30 40 50 Layer Broiler Both )*P+ &, -+.S P + R / + . ) # G + Broiler Layer Both 68 TABLEAB (.B A2ARENE'' ABOUT OTHER BRAND' OF POULTRY FEED' ACar,n,$$ of o"-,r =rand No of R,$ond,n"$ P,rc,n"ag, ? 1uguna ;eeds J1P ;eeds 7uthu ;eeds ,thers 68 1< 18 62 68F 1<F 18F 62F To"a! 1@@ 1@@? 'ourc, % Pr.8ar# Da"a Inf,r,nc, ;rom the abo"e table, it is obser"ed that most respondents -68F. are aware of 1uguna feeds, )ecause of their 0uality product, ;ollowing this are the ,thers ;eeds -62 F., J1P ;eeds -1< F., 7uthu ;eeds -18F. respecti"ely.
65 CHARTAB (.B A2ARENE'' ABOUT OTHER BRAND' OF POULTRY FEED' 38% 16% 14% 32% Suguna Feeds S! Feeds Muthu Feeds "thers 6< TABLEA 1@ (.1@ THE 'OURCE' OF INFORMATION ABOUT AI'H2ARYA FEED' Infor8a".on 'ourc,$ No of r,$ond,n"$ P,rc,n"ag, ? +d"ertising *elati"es C ;riends *epresentati"es ,thers 12 6< 82 10 12F 6<F 82F 10F To"a! 1@@ 1@@? 'ourc, % Pr.8ar# Da"a Inf,r,nc, ;rom the abo"e table, it is obser"ed that most of the respondents are informed about +iswarya ;eeds through their representati"es 82F, 6<F through relati"es and friends, 12F through ad"ertisement , and others 10 F are low.
6> CHART A1@ (.1@ THE 'OURCE' OF INFORMATION ABOUT AI'H2ARYA FEED' 12% 36% 42% 10% #d$ertisin0 Relati$es 1 ,riends Re2resentati$es &t'ers 68 TABLEA11 (.11 FACTOR THAT INFLUANCE' TO PURCHA'E AI'H2ARYA FEED' Infor8a".on 'ourc,$ No of r,$ond,n"$ P,rc,n"ag, ? Price Buality +"ailability *ecommendation )y others 60 52 < 12 60F 52F <5F 12F To"a! 1@@ 1@@? 'ourc, % Pr.8ar# Ta=!, Inf,r,nc, ;rom the abo"e table, it is obser"ed that most of the respondents -52 F. are influenced by the 0uality of +I12W+*3+ ;55!1, +"ailability -< F., and recommendation -12 F. are not mostly considered as a influencing factor by the respondents, and -60 F. of respondents are influenced by the price. 6@ CAHRTA11 (.11 FACTOR THAT INFLUANCE' TO PURCHA'E AI'H2ARYA FEED'
30% 52F <F 12F 0 10 20 30 40 50 60 P r i c e 3ua l i t y #$ a i l a b i l i t y 4.,&R5#)4&. S&UR/+S P + R / + . ) # G +
#uality $%aila&ility !ri'e (e'ommend ation &y others b y o t ' e r s R e c o m m e n d a t i o n 80 TABLEA1& (.1& DURATION OF PURCHA'E OF AI'H2ARYA FEED' No of #,ar$ urc-a$.ng A.$-Car#a f,,d$ No of r,$ond,n"$ P,rc,n"ag,? Dess than 1 year 1year%2 year 2year%5 year +bo"e 5 year 10 1< 2< 88 10F 1<F 2<F 88F To"a! 1@@ 1@@? 'ourc, % Pr.8ar# Da"a Inf,r,nc, ;rom the abo"e table, it is obser"ed that most of the respondents -88 F. are purchasing this brand for more than 5 years ,-2< F. of the respondents are purchasing this brand for 2%5 years, -1< F. of the respondents are purchasing this brand for 1%2 years, and -10 F. of respondents for less than 1 year .
81 CHART A1& (.1& DURATION OF PURCHA'E OF AI'H2ARYA FEED' 82 10 16 26 48 0 10 20 30 40 50 60 Less then 1 year 1 year ) 2 years 2 years ) 5 years $&o%e 5 years *+#RS P + R / + . ) # G + Series1 86 88 TABLE 1( (.1( A*ERA+E 9UANTITY PURCHA'ED PER 2EE; A/,rag, Duan"."# urc-a$,d P,r C,,k 4:6kg5 No of R,$ond,n"$ P,rc,n"ag, ? Dess than 15 15 $ 20 20 $ 60 +bo"e 60 60 68 22 10 60F 68F 22F 10F To"a! 1@@ 1@@? 'ourc, % Pr.8ar# Da"a Inf,r,nc, ;rom the abo"e table, it is obser"ed that, most of the respondents -68 F. are purchasing 15 $ 20 bags -of >5 &g. of feeds per wee& on an a"erage, -60 F. of respondents are purchasing less than 15 bags, -22 F. purchase 20%60 bags ,and the lowest amount of purchase is abo"e 60 bags is reco"ered as -10 F.. 85 CHART 1( (.1( A*ERA+E 9UANTITY PURCHA'ED PER 2EE; 30% 38% 22% 10% 6ess t'an 1" 1" 7 20 20 7 30 #bo$e 30 8< TABLE 11 (.11 MODE OF PURCHA'E Mod, of urc-a$, No of r,$ond,n"$ P,rc,n"ag, ? /ash /redit 5#change of eggs ,thers 28 18 5< < 28F 18F 5<F <F To"a! 1@@ 1@@? 'ourc, % Pr.8ar# Da"a Inf,r,nc, ;rom the abo"e table, it is obser"ed that, mostly the mode of purchase is done by e#change of eggs for feed -5< F., credit -18 F. mode of purchase, other -< F. mode of purchase low, and following cash -28 F. cash mode of purchase. 8> CHART 11 (.11 MODE OF PURCHA'E 24 14 56 6 0 10 20 30 40 50 60 * a s h
* r e d i t +, ' h a n g e " t h e r s 5&8+ &, PUR/-#S+ P + R / + . ) # G + *redit +,'hange o- +gg.s "thers o -
e g g / s *ash 88 TABLE 16.1 (.16.1 LI;ERT 'UMMATED 'CALE' 'a".$fac".on L,/,! Fac"or H.g-!# 'a".$f.,d 'a".$f.,d D.$$a".$f.,d H.g-!# D.$$a".$f.,d O/,ra!! ra".ng .n ? Price 18 80 2< 1< 76? Buality 62 88 20 0 :<? 1er"ice 28 82 28 10 :@? !oor !eli"ery 22 52 1< 10 :&.6? +"ailability 28 80 20 12 :1? Pac&age /onditions 2< 68 22 18 7B? 'ourc, % Pr.8ar# Da"a Inf,r,nc, ;rom the abo"e table, it is obser"ed that, the customers of +I12W+*3+ ;55!1 are highly satisfied with the 0uality of the product. +lso they show their high satisfaction towards the door deli"ery ser"ice pro"ided by the company. It also re"eals that the customers are showing dissatisfaction towards the price of the brand and pac&age conditions. 8@
TABLE 16.& (.16.& LI;ERT 'UMMATED 'CALE' RAN;' Rank Fac"or$ I Buality II !oor !eli"ery III 1er"ice I: +"ailability : Pac&age /ondition :I Price 50 CHART 16 (.16 LI;ERT 'UMMATED 'CALE' 65% 08% 00% 0215% 01% 69% 55 60 65 00 05 80 !ri'e #uality Ser%i'e !a'2age 'onditions ,#/)&RS P + R / + . ) # G + Ser%i'e #uality !ri'e 31deli%ery $%aila&ility 4a'2age 'onditions 3oor ) deli%ery !a'2age 'onditions 51 /2+P(5*% : 5.1 ;I9!I9=1 @<F of respondents are male, and 8F are female >2F of respondents are in rural areas and 20F are in semi urban areas. +mong the respondents, 8<F of them ha"e secondary educational 0ualification, and 60F ha"ing primary education. 8<F of the respondents belong to the age group of 60 $ 80 years, and 2<F belong to 80 $50 years category. 88F of respondents are ha"ing agriculture as their other occupation, and 68F are doing business. 6<F of respondents are belong to monthly income group of *s.5000 $ 10000, and 12F of respondents getting below *s.5000. 8<F of respondents are ha"ing 15000 $ 20000 hens and 2<F are 2a"ing 10000 % 15000 hens, and 18F are ha"ing abo"e 20000. 52 8<F of respondents are ha"ing layer type of hens 68F are ha"ing broiler type, and 1<F are ha"ing only broiler. 68F of respondents are aware of 1E=E9+ feeds, and 22F are aware of others feeds, and 1<F aware of J1P feeds, and 18F aware of 7E(2E feeds. ;or 82F of the respondents, companys representati"es are the ma4or Information source, and 6<Fthrough friends and relati"es. 52F of the respondents prefer this brand of feeds because of the Buality 88F of the respondents ha"e been purchasing this brand for more (han 5 years. 68F of the respondents are purchasing 15 $ 20 bags -of >5F &gs. per Wee& on a"erage , 10F of them are purchasing abo"e 60 bags per Wee&, 60F are purchasing less than 15 bags.
5<F of respondents are purchasing feeds with e#change of eggs for the "alue and 28Fof them are purchasing by cash, and 18F by credit. 56 Di&ert summated scale o"erall rating re"eals that, the respondents are highly satisfied the 0uality of the feeds and with the door deli"ery, ser"ice offered by the company. 58 6.& 'U++E'TION' (he study among the customers of +I1W+*3+ ;55!1 suggests that the company has to ta&e necessary steps to reduce the price of poultry feeds in order to meet the challenges being e#hibited the competitors. (he pac&age used for poultry feeds should be impro"ed to increase the satisfaction of the customers and to a"oid wastages during transportation. It can also concentrate to e#pend its operation to many other farms through its sales force and ad"ertisement. 5specially it concentrate on the farms ha"ing broiler type of hens, since the number of hens in their farms are broiler type, which is relati"ely higher than farms with layer type of hens. +lso it should impro"e the ser"ices offered by the company for nursing of hens. (he company should maintain its 0uality standards with respect to Poultry feeds, which is one of the greater strength of it. 55 6.( CONCLU'ION It is concluded from the study conducted among the customers of AI'H2ARYA FEED' that, in general the perception le"el of customers are appreciable. )y adopting the suggestions brought from the study, the company has definite c-anc, "o .8ro/, ."$ $a!,$ .n "-, fu"ur,. )y the results e#tracted, the study would reach its e#pected ob4ecti"es in relation with the perception le"el of satisfaction. 5< BIBLIO+RAPHY BOO;'% Jothari /.*.2006,K*esearch 7ethodology methods and techni0uesL, Wishwapra&ashan, 9ew !elhi. 1.P. =uptha, 2005 K1tatistical methodsL, sultan chand Csons 2,=$.",$G www.fao.orgAW+I*!,/1AD5+!.htm www.aishwaryafeeds.comAfarms.htm www.aishwaryafeeds.comAimportsMe#ports.htm 5> A*' COLLE+E OF 'CIENCEE 'ALEM 7(7 1@7 D,ar"8,n" of Manag,8,n" '"ud.,$ A STUDY ON PERCEPTION OF CONSUMERS TOWARDS AISHWARYA FEEDS NAMAKKAL 9UE'TIONNAIRE 15 NAME % &5 ADDRE'' % (5 +ENDER a. 7ale % N O b. ;emale % N O 15 LOCATION OF YOUR FARM a. Erban % N O b. *ural % N O c. 1emiurban % N O 65 EDUCATIONAL 9UALIFICATION a. Primary % N O b. 1econdary % N O c. =radute % N O d. Post graduate % N O 58 75 A+E a. )elow 60 % N O b. 60%80 % N O c. 80%50 % N O d. +bo"e 50 % N O :5 OTHER OCCUPATION a. )usiness 7an % N O b. Professionals % N O c. ;armers % N O
d. ,thers % N O <5 MONTHLY INCOME a. )elow*s.5,000 % N O b. *s.5,000%*s.10,000 % N O
c. *s.10,000%*s.15,000 % N O d. *s.+bo"e 15,000 % N O B5 HoC 8an# -,n$ do #ou -a/, .n #our far8 F a. )elow 2000 % N O b. 2000 $ 5000 % N O c. 5000 $ 10,000 % N O d. 10,000 $ 20,000 % N O 1@5 2-.c- "#, of -,n$ do #ou -a/, .n #our far8F a. Dayer % N O b. )roiler % N O c. )oth % N O 5@ 115 Ar, #ou aCar, of A.$-Car#a F,,d$F a. 3es % N O P1 year % N O 2 $ 6 years % N O +bo"e 6 year % N O b. 9o % N O 1&5 2-a" ar, "-, o"-,r =rand$ of ou!"r# f,,d$ "-a" #ou ar, aCar, ofF a. 1uguna ;eeds % N O b. J1P ;eeds % N O c. 7uthu feeds % N O d. ,ther -Please 1pecify. % %%%%%%%%%%%%%%%%%%%%%%%%%%%%% 1(5 HoC do #ou co8, "o knoC a=ou" A.$-Car#a f,,d$F a. +d"ertisement % N O b. *elati"e C ;riends % N O c. *epresentati"e % N O d. ,ther -Please 1pecify. % %%%%%%%%%%%%%%%%%%%%%%%%%%%%% 115 Ar, #ou u$.ng an# o"-,r =rand of f,,d$ .n #our far8F a. 3es % N O b. 9o % N O 1. If Q3es which brandR % AAAAAAAAAAAAAAAAAAAAAAAAAAAAA 2. *easons for selecting that brand. %%%%%%%%%%%%%%%%%%%%%%%%%%%%% 165 R,a$on$ for urc-a$.ng A.$-Car#a =rand f,,d$. a. Price % N O b. Buality % N O c. +"ailability % N O d. *ecommendation by others % N O <0 175 HoC !ong -a/, #ou =,,n =u#.ng "-.$ =rand of f,,d$F a. P 1 year % N O b. 1 $ 2 years % N O c. 2 $ 6 years % N O d. 6 $ 8 years % N O e. +bo"e 8 years % N O 1:5 On a/,rag,E -oC 8an# =ag$4:6kg5 of A.$-Car#a f,,d$ do #ou Purc-a$, ,r C,,k F a. P15 days % N O b. 15 $ 60 days % N O c. +bo"e 60 % N O
1<5 2-a" .$ #our 8od, of urc-a$,F a. /ash % N O b. /redit % N O d. 5#change for eggs % N O d. ,thers -Please specify. % AAAAAAAAAAAAAAAAAAAAAAAAAAAAA 1B5 P!,a$, rank #our !,/,! of $a".$fac".on o/,r "-, fo!!oC.ng a""r.=u",$ of A.$-Car#a =rand F,,d$ F De"el of 1atisfaction ;actor 2ighly 1atisfied 1atisfied !issatisfied 2ighly !issatisfied Price Buality 1er"ice !oor !eli"ery <1 +"ailability Pac&age /ondition
&15 Your /a!ua=!, $ugg,$".on$ "o A.$-Car#a F,,d$. GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG <2