KHURAM RAFIQUE

6/6 Albert Street, Payneham, 5070

Phone: +61-430784922
Email: khuramrafique@hotmail.com

OBJECTIVE

Seeking an opportunity in the field of IT where my education and work experience will be recognized as a valuable
asset, which enhance my professional capabilities and promote the growth of the enterprise.

SUMMARY

Two plus years of IP Networks Industry experience with associate level of certification from worlds
leading organization.
Tremendous hands-on working skill set which includes Cisco Network Infrastructure & Security
equipment (PIX Firewall). Solution designing & implementation experience in different domains
o Organization Integration/Merger for Network Infrastructure
o Routing Protocol Migrations
o Switching Infrastructure Security (ACL, STP, VTP, VLAN)
TECHNICAL SKILLS

Microsoft Active Directory, Server 2008
Hardware Cisco series Routers c1700, c2600, c3600, c7200; Cisco Catalyst Series
Switches 2900, 5000, 10/100 Ethernet, Workstations, Servers
Routing Protocols RIPv1, RIP v2, IGRP, EIGRP, OSPF, BGP
Redundancy Protocols HSRP, VRRP
Routed Protocols TCP/IP, IPv6
WAN Protocols Frame Relay, MPLS, PPP, ISDN
Application Protocols DHCP, DNS, Tftp, Telnet, Ftp, Http
Switching Vlan, VTP, STP
Operating System Cisco IOS, Windows 2000, XP, Vista, 7, Linux, DOS, Windows
Server 2000
Security Cisco Pix Firewall (501, 515), NAT/PAT, Access List (Standard,
Extended
Tools Rational Rose, MS Office 2003 & 2007, Flash, Dreamweaver, Adobe,
VMWare, Photoshop, CorelDraw, Visual Studio 9.0, Forensic Tools
(Forensic Tool Kit, Encase)
Technologies ITIL, UML (Unified Modeling Language), ASP.NET
Virtualization VmWare, Virtual Box, Virtual PC
Databases MS Access, Oracle, SQL Server 2005
Languages C/C++, HTML, C#, XML, CSS

COMMUNICATION SKILLS

Interpersonal communication skills that enable the development of highly effective working relationships
with clients and colleagues.
Well-developed written communication skills, able to write concisely, objectively and convincingly.



KHURAM RAFIQUE RESUME


PROFESSIONAL EXPERIENCE

Best I.T Engineering 19 Jun 20 Jun
Desktop support & Roll out (Cuba)

Participated in the phases of building cuba for DHS (Department of Human Resources).
Installed and imaging of Cuba (DHS software/windows 7) on desktops.
Provided support to the systems cuba and make sure about the clean installation of image was performed
and the required results were received.
Decommission old pcs deploy pcs with all applications and provide general troubleshooting and support.
For supporting phase and rectify the problems incurred during the rollouts; we got the schedule of next
week.
Webster Pty Ltd Sep 11 - Mar 12
Network Support Officer

Actively participated in all phases of networking project. Other duties included but not limited to provide
solutions of issues regarding hardware/Software conflicts, network connectivity, configurations and IP
addressing.
Install and administer, CISCO networking equipment and used to maintain the routing protocols such as
EIGRP, IGRP, OSPF.
Provides support and monitor network traffic on OSPF protocol.
Providing Solution related to Cisco Products, troubleshooting & monitoring for Router in RIP and IGRP.
Configure and install Cisco router c3600 and Catalyst switch 2900 to setup a small network; also have the
experience of the network migration from RIP to EIGRP.
Responsible for the installation and administration of LAN/WAN equipment and will be required to
Document network designs and configuration changes.
Build and maintain Visio Documentation of network topology.
Installed and configured workstations for IP based LAN.
Configure Cisco Pix Firewall 501 using adaptive security algorithm that assign security level on interfaces
to secure the email, print on LAN.
Installing, maintaining and supporting servers, email & print server, LAN and Internet systems.
Provide users technical support, analyze and troubleshoot problems that cause operational delays
Run and organize network cables, troubleshoot connectivity issues, create users and configure other
network related issues.
Diagnose hardware/software faults and solve technical and application problems, overall maintain the
network infrastructure (configure network equipments router, switches etc).

Nokia Siemens Networks, Sydney Feb 11 - Jun 11
Network & Technical Support

Worked on Access Layer of the Network Infrastructure, mostly involved in Switching segment;
Installation and Configurations of Switches 3550 (12ports).
Created VLANs for services department and involved designing of the Vlans with other team members.
Implemented the InterVLAN routing among new configured switches.
Used to provide support and maintain the LAN.
Installed Server 2003 and Prepare few desktops for the new department.
Configure Server 2008 on VMware for testing purpose. As there was plan of migration from Server 2003
to 2008.
Troubleshoot and diagnose systems software and hardware issues.
Configured VTP mode on 3 Switches; One server and two in Client mode.



KHURAM RAFIQUE RESUME

Dell, Adelaide Nov 10 - Jan 11
Field Engineer

Short term roll-out and deployment projects of DELL Windows XP laptops and workstations at numerous
client sites
Profile builds, replacing peripherals and upgrading Windows NT4 to XP.
Decommission old pcs and laptops, deploy pcs with all applications and provide general troubleshooting
and support.
Did clean installation of Windows 7 on notebook along with manufacturers soft wares.
Have an experience of installing, testing and deploying hardware.
Desktop support to employees who required assistance and configuration of their desktops.
Sydac Pty Ltd Adelaide, Australia Mar 10 - Sep10
Test Engineer

Troubleshooting, verification and validation as well as reviewing work to ensure that project
specifications were met.
Identify and keep track the defects of the system by using Bug raising tool Bugzilla.
The validation of automatic feature placement against requirements and source data.
Run the CTIs on Software in Adelaide and on Hardware in Wingfield; that includes system integration,
regression and unit testing.
Use version control software to use the update records of the test specification documents.
Review work to ensure that project testing requirements are met.
Push out the new build (new version of Software) on rig, which includes the new updates of fixed bugs.

Kashif Umer Associates Apr 09 Dec 09
Incident Analyst

Review all changes to network configuration for technical accuracy and impact. Diagnose, investigate and
resolve hardware, software and network issues.
Oversee network and equipment upgrades to include Cisco IOS image upgrades, and configuration
changes.
Installed and configured Cisco routers 2800, 3600
Document network problems and changes working in diverse management environments.
Quickly resolve all IP network issues to reduce waste and downtime
Blackberry hardware and software support.
Create and manage users in workgroup and Cisco domain environment.
Add and configured the Cisco Catalyst switch 2950 to create another broadcast domain.
Troubleshoot systems and network devices.
Maintain network performance through network analyser (wire shark).
Provide system security.

Computer CORP Pty Ltd, Australia Nov 06 -Dec 06
IT Support Officer

Worked part time as IT Support Officer
Installing & replacement of Desktop Computers including upgrading operating systems from XP to Vista.
Used NTI Shadow to transfer and backup the data before upgrading.
Installed Hard disks, Floppy drives, CD Drives, Sound Blaster cards, CPU, Memory, Power supply unit,
Network card, Video graphics card, Hard disk controller card on PC systems
Build and rebuild desktops and Laptops by installing required software; according to the various
departments need.
KHURAM RAFIQUE RESUME

Pioneer Time Solution, Lahore, Pakistan Oct 04 Apr 06
System Engineer

Job carries the responsibilities to configure & install Windows 2003 server and windows XP.
Provided computer support and technical training on hardware/software to end users. Create and
manage users in workgroup and domain environment.
Design various LAN using Visio.
Configure various Cisco 1700 & 2600 series routers, 2950 & 3550 switches for different projects; also
configure routing protocols such as RIP, and EIGRP.
Build two Vlans for sales and services departments, Also configured the switches using VTP modes.
Provide functional and technical support, troubleshooting and diagnosing hardware and software
problems.
Design and configure IP addressing scheme for networks.
Maintain network performance through network analyzer.
Guide and give solutions to problems and queries, Designing of Employee cards & maintain the database
including entries of data and trained a user.
Responsible for installing, configuring, upgrading of security software like antivirus.


ACADEMIC COMPUTING SERVICES & PROJECTS

Allied Bank

Provided Installation and support for Cisco 1700, 2600 & 3700 series Routers, 2900 & 3550 series
Switches.
deployed Virtual Private Networks between the different branches using Cisco VPN Cards


Consultant/Monitor
University of Management & Technology, Lahore

Monitored and troubleshot LAN installed configured routers and switches.
Performed wiring and daily maintenance of internal computer systems.
Identified and removed computer viruses and provided repairs.
Resolved windows and Internet Explorer issues on desktop and Laptop.
Provided personal assistance to students on lab computers.
Maintained computing facilities and managed printers
Assisted in implementing a Help Desk Support Department and Data Recovery Centre.
Planned and managed the upgrade of 50 workstations to windows 2000 and Ms Office suite.
Experience troubleshooting and maintaining PC and desktop applications (hardware & Software)
General understanding of PCs, desktop applications and computer/network architecture

Networking Technician
WOL NET, Lahore

Performed Desktop support to over 20 employees in person and by telephone.
Configure Cisco router and switches for Network architecture projects using packet tracer.
Design LAN and WAN using Visio.
Deal with PC quires from customers.
Trouble shoot network connectivity, network printing and user access issues.
Performed diagnostics and troubleshooting of system issues and maintained equipment
Build and maintained computer systems and performs memory upgrades.
KHURAM RAFIQUE RESUME

OTHER COMPETENCES

I have experience in learning and excelling at new technologies as needed. My experience includes but is not
limited to: Technical skills & Programming both new applications and maintenance work, problem isolation
and analysis, application and requirement analysis. I have the ability to work alone as well as participating in
small to middle size teams.

EDUCATION

Masters of Information and Communications Technology Management (2006-2008)
University of South Australia

Bachelor of Science in Computer Science
University of Management & Technology (Lahore, Pakistan) (2000-2004)


CERTIFICATION & TRAINING COURSES

Cisco Certified Network Associate (CSCO11936816) (Aug- 2011)
Cisco Certified Network Professional (Route Cleared) (July - 2012)
Microsoft Windows 7 Configuration (Video Training CBT Nuggets)
Microsoft Active Directory 2008 (Video Training Train Signal)
Linux Training
Cisco Router Training Associate

REFERENCES

Available upon request