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A secretary, personal assistant, or administrative assistant is a person whose work consists of supporting

management, including executives, using a variety of project management, communication, or organizational


skills. These functions may be entirely carried out to assist one other employee or may be for the benefit of
more than one. In other situations a secretary is an officer of a society or organization who deals with
correspondence, admits new members, and organizes official meetings and events.
[1]

A secretary has many administrative duties. Traditionally, these duties were mostly related to correspondence,
such as the typing out of letters, maintaining files of paper documents, etc.
These might include managing budgets and doing bookkeeping, maintaining websites, and making travel
arrangements. The term is derived from the Latin word secernere, "to distinguish" or "to set apart," the passive
participle (secretum) meaning "having been set apart," with the eventual connotation of something private or
confidential, as with the English word secret. A secretarius was a person, therefore, overseeing business
confidentially, usually for a powerful individual (a king, pope, etc.). As the duties of a modern secretary often
still include
Persuasion is an umbrella term of influence. Persuasion can attempt to influence a
person's beliefs, attitudes, intentions, motivations, orbehaviors.
[1]
In business, persuasion is a process aimed at
changing a person's (or a group's) attitude or behavior toward some event, idea, object, or other person(s), by
using written or spoken words to convey information, feelings, or reasoning, or a combination
thereof.
[2]
Persuasion is also an often used tool in the pursuit of personal gain, such as election campaigning,
giving a sales pitch,
[3]
or in trial advocacy. Persuasion can also be interpreted as using one's personal or
positional resources to change people's behaviors or attitudes. Systematic persuasion is the process through
which attitudes or beliefs are changed by appeals to logic and reason. Heuristic persuasion on the other hand
is the process through which attitudes or beliefs are changed because of appeals to habit or emotion.
[4]

the handling of confident
Persuasion began with the Greeks, who emphasized rhetoric and elocution as the highest standard for a
successful politician. All trials were held in front of the Assembly, and both the prosecution and the defense
rested, as they often do today, on the persuasiveness of the speaker.
[5]
Rhetoric was the ability to find the
available means of persuasion in any instance. The Greek philosopher Aristotle listed four reasons why one
should learn the art of persuasion:
1. truth and justice are perfect; thus if a case loses, it is the fault of the speaker
2. it is an excellent tool for teaching
3. a good rhetorician needs to know how to argue both sides to understand the whole problem and all the
options, and
there is no better w Persuasion is an art form, an effective weapon that impresses your ideas upon the minds of
listeners.
Persuasive Speech Explained
Persuasive speech is a specific type of speech that is delivered with a purpose. The speaker communicates
with an audience to accomplish specific goals, to ensure the audience accepts his or her point of view.
A persuasive speech: formal or personal, is a type of communication that intends to bring about a change in
others. Sales pitches, legal proceedings and debates are a form of persuasive speech.
The speaker may want to change others existing beliefs about a subject, or the audience is expected to take
an action such as buying something. Whatever the specific goals, a persuasive speech is intended to reach
people at a subconscious level, prompting them into taking action!
Abstract
The Secretary plays a very important role in the efficiency of an organization. The effectiveness of these
functions depends largely on the availability, the needed competencies and skills acquired by the secretary
in the Modern Office Practice.
1. Introduction
Several changes have taken place in private and public offices as regard the roles and functions of the
secretary. The type of machines and gadgets that were used to produce, duplicate and store information
has undergone a great transformation to cope with the fast growing world of technology. The success of
any organization relies much on the secretary whose role though supportive is critical to the achievement
of organizational goals and objectives.
2. Literature Review The term secretary is another term that has a wide meaning and it is important to
appreciate the various meanings
3. Methods and Materials The population comprised secretaries and offices in business organisiations in the
Wa Municipality. The sample size for the stud
4. Results and Discussion Investigating the degree of association between the availability of selected
office equipment and the secretarys
level of know
5. Conclusion The availability and use of modern office equipment will inevitably affect the activities and
output of the secretary in offices and business organizations. The availability of office equipment and
knowledge in the use of office equipment is investigated vis-a-vis their effect on output in the officeledge
has revealed plausible resultsy is 60 secretaries.sociated it

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