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Asri : Welcome to Chef de Lorena, sir. Please have a seat.

Ammar : Oh, thank you.


Asri : May I take your order first, sir?
Ammar : Yes, may I have the menu?
Asri : Here it is, sir.
Ammar : I would like to have fruit salad for appetizer.
Asri : And for the main dish?
Ammar : I would like to have mushroom soup with roasted chicken.
Asri : And for the dessert?
Ammar : Id have the caramel pudding.
Asri : And for the beverages sir?
Ammar : Id take the strawberry blend.
Asri : Okay sir. Thats all I suppose. Please wait sir. Your order will be ready soon.
Ammar : Thank you.

About 30 minutes later, the waiter put the soup in front of the customer.
Ammar : Waiter.
Asri : Yes, mister? Is there any problem?
Ammar : Yes, theres a fly in my soup.
Asri : Really? Let me see it.
Ammar : Here, have a look.
Asri : Yes, theres a fly in your soup. Allow me to replace your soup with a new one.
Ammar : I should bring forward this matter to your boss I guess.
Asri : Yes, sir, you may complain to the boss. Follow me.

The waiter then bring customer to see the boss.
Aiman : Yes, can I help you Mister?
Ammar : Actually I came here to complain about my soup. Theres a fly in my soup.
Aiman : Really? Were sorry about that. I should replace your soup, or the soup is free of charge.
Ammar : May I see the cook so that he will remember this problem will never come again.
Aiman : Yes, you may. Waiter, please take him to see the cook.
Asri : Right away, sir.

The waiter bring the customer to see the cook.
Aliff: Yes, may I help you?
Ammar : Yes. Actually theres a fly in a soup you cooked earlier.
Aliff : Im sorry, may I take a look at the soup?
Ammar : Yes, here it is.
Aliff : Im really sorry sir. Its my fault. Let me cook you a new one.
Ammar : Thanks. I suppose this problem should never occur again.
Aliff : I will. Thanks for reporting about this. I will be careful next time.

The boss came to the kitchen
Aiman : Mister, is there any other problem I can help?
Ammar : No sir. Just keep your restaurant clean, and maintain the cleanliness
Aiman : Thank you for the feedback. Enjoy your meal mister.
Ammar : Thanks.

The boss then went to see the cook.
Aiman : Chef, I am hoping after this there will be no more complaint made by customers.
Aliff : Yes, sir. Im sorry for what had happened. I will be more careful after this.
Aiman : I hope we all can maintain our 5-star rating in this restaurant.
Aliff : Yes sir. Ill take that complaint as a lesson. I will not repeat the same mistake again.
Aiman : Great. We will together maintain this restaurants rating.
Aliff : Thats right. Sir, excuse me. I got some dishes to be ready.
Aiman : Yes, you can go.

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