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A customer found a fly in his mushroom soup at a restaurant. The waiter brought the customer to see the manager to complain. The manager apologized and offered to replace the soup for free. The customer then asked to see the cook so it wouldn't happen again. The cook also apologized and offered to make a new soup. Later, the manager spoke to the cook about maintaining cleanliness and their 5-star rating.
A customer found a fly in his mushroom soup at a restaurant. The waiter brought the customer to see the manager to complain. The manager apologized and offered to replace the soup for free. The customer then asked to see the cook so it wouldn't happen again. The cook also apologized and offered to make a new soup. Later, the manager spoke to the cook about maintaining cleanliness and their 5-star rating.
A customer found a fly in his mushroom soup at a restaurant. The waiter brought the customer to see the manager to complain. The manager apologized and offered to replace the soup for free. The customer then asked to see the cook so it wouldn't happen again. The cook also apologized and offered to make a new soup. Later, the manager spoke to the cook about maintaining cleanliness and their 5-star rating.
Asri : Welcome to Chef de Lorena, sir. Please have a seat.
Ammar : Oh, thank you.
Asri : May I take your order first, sir? Ammar : Yes, may I have the menu? Asri : Here it is, sir. Ammar : I would like to have fruit salad for appetizer. Asri : And for the main dish? Ammar : I would like to have mushroom soup with roasted chicken. Asri : And for the dessert? Ammar : Id have the caramel pudding. Asri : And for the beverages sir? Ammar : Id take the strawberry blend. Asri : Okay sir. Thats all I suppose. Please wait sir. Your order will be ready soon. Ammar : Thank you.
About 30 minutes later, the waiter put the soup in front of the customer. Ammar : Waiter. Asri : Yes, mister? Is there any problem? Ammar : Yes, theres a fly in my soup. Asri : Really? Let me see it. Ammar : Here, have a look. Asri : Yes, theres a fly in your soup. Allow me to replace your soup with a new one. Ammar : I should bring forward this matter to your boss I guess. Asri : Yes, sir, you may complain to the boss. Follow me.
The waiter then bring customer to see the boss. Aiman : Yes, can I help you Mister? Ammar : Actually I came here to complain about my soup. Theres a fly in my soup. Aiman : Really? Were sorry about that. I should replace your soup, or the soup is free of charge. Ammar : May I see the cook so that he will remember this problem will never come again. Aiman : Yes, you may. Waiter, please take him to see the cook. Asri : Right away, sir.
The waiter bring the customer to see the cook. Aliff: Yes, may I help you? Ammar : Yes. Actually theres a fly in a soup you cooked earlier. Aliff : Im sorry, may I take a look at the soup? Ammar : Yes, here it is. Aliff : Im really sorry sir. Its my fault. Let me cook you a new one. Ammar : Thanks. I suppose this problem should never occur again. Aliff : I will. Thanks for reporting about this. I will be careful next time.
The boss came to the kitchen Aiman : Mister, is there any other problem I can help? Ammar : No sir. Just keep your restaurant clean, and maintain the cleanliness Aiman : Thank you for the feedback. Enjoy your meal mister. Ammar : Thanks.
The boss then went to see the cook. Aiman : Chef, I am hoping after this there will be no more complaint made by customers. Aliff : Yes, sir. Im sorry for what had happened. I will be more careful after this. Aiman : I hope we all can maintain our 5-star rating in this restaurant. Aliff : Yes sir. Ill take that complaint as a lesson. I will not repeat the same mistake again. Aiman : Great. We will together maintain this restaurants rating. Aliff : Thats right. Sir, excuse me. I got some dishes to be ready. Aiman : Yes, you can go.
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