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RTI APPLICATION TO SEEK INFORMATION UNDER RTI ACT 2005.

The Public Information Officer/RTI,


Punjab State Power Corp. Ltd.
RTI Cell, The Mall, PATIALA.
SUB: Request for Information regarding change of electric meters without intimation to owners
and without supervising by PSPCL LTD. under RTI Act 2005. ____________________________
Sir,
I, Rakesh Kumar , resident of H. no. 2492 , Gali Munshian Street, Tunda Talab, Amritsar, By
using my right as a citizen of India wants some information in a larger public interests to be
supplied under RTI Act 2005. I am enclosing Rs. Ten IPO No. as fee to information and
assured to pay any amount found necessary towards cost of photocopies etc. later on.
1). Provide authority/orders on the basis of which electric meters are being shifted 2
nd
time in a
short period. Rules regarding removing and installing of meters without any intimation to
owner by private contractor may be supplied.
2). Copy of the rules containing provisions which have to be followed while putting 4 meters
Box on private owner wall, also copy of application by which consent of owner was sought.
Reply of owner in this case.
3). Name ,Designation and complete address of staff bearing responsibility of this work at
Tunda Talab and Hall Bazar, Amritsar Power House may be intimated.
4). Provide me the names of the owners in Tunda Talab area where meters has been changed
to new place in bunch of 4 in single Box . Also provide list of houses where single meter in single
box has not been changed . Rules under which this has been done also required.
5). I am resident of house no. 2492 in Gali Munshian the electric meter installed outside of my
house in single box was removed by some private persons without intimation to me , does rules
permits to do so? The meter was removed at 10 to 11 in the morning and I was informed at 3
pm in the evening that the glass is cracked hence it will be sent to Lab. For test . No PSPCL
official was present during the whole work by private company. Does this rules permits? If
not,what action can be taken by department against the guilty officials . Pl. provide the detail of
such officials who needs to be present /supervised the work.
6). How many complaints of electric theft received during March 2012 to Oct. 2013 in HQ.
office Patiala and Hall Bazar, Power House , Amritsar.Details of staff members found
guilty/involved in this theft may be provided. Action taken in these cases under rules may be
intimated
7). The meter was removed from my house and kept 15 days in Tunda Talab office before
testing on 9.11.13, where it was kept and under whose authority/responsibility , the name
&designation of officer/staff may be intimated. What rules exists for its safeguard against
misuse by officials. What provisions has been made in PSPCL rules to protect the interests of
consumer in the light of consumer protection act and Citizen Charter. Provide copies of rules
regarding Citizen Charter. If any misuse by official ever came to notice the detail may be
provided . If any time Judiciary objected this kind of arrangement and directed to arrange other
system in any court case against PSPCL this should be intimated .
10). Memo no. 339 dt. 8/11/13 was given to me on dt. 9.11.13 at 9.40. a.m and got signed on
another paper which said I can not attend the test lab. But I added remarks that I will come on
right time . Pl. provide attested copies of memo and letter signed by me and available in Lab.
Rules for issuing such memo to customer and also intimate that how much time is given to
customer to facilitate in attending test in Lab. I was given just 20 minutes to reach 5 kilometer is
it according to rules? If not who is responsible for not serving the memo at right time well in
advance . Name and designation of the person is required.
11). The test of electric meter as per memo was done in Lab on 9/11/13 in my presence. Some
blank papers were got signed by me before testing ,pl. provide attested copies of these papers
alongwith justification of signature of consumer on blank papers without informing the matter .
The detail of staff /officers who were present during test on 9/11/13 need to be supplied . Pl.
provide names/designation of all present and copies of all papers relating to test .
12). What is the procedure of testing meters? Provide copies of rules. How many meters were
tested on 9/11/13 detail of each owner may be provided alongwith report prepared after test.
13). My advocate was present during test on 9/11/13 to see the genuineness of testing Lab.
The meter was found 100% correct after every test then it was fully opened by officer in charge
who said to me BAU JI JAO TUSI before that this officer was very rude and annoyed . Pl.
provide the name and desgination of officer in chage. No certificate was issued for its
correctness. Pl. provide complete test report along with video recording in disc. And opinion
certification by present officers. By issuing no correctness certificate has any rule been
violated by Lab staff. What other kind of option of testing of meters in Private Lab are available
with consumers. Can a customer demand private testing ? where it can be done. Pl. provide
rules.
14). Pl. provide the total theft of electricity during jan. 2012 to Oct. 2013. How much revenue
loss revenue loss suffered PSCPL every year. The number of staff deployed to stop electricity
theft /revenue loss may be intimated. Detail of staff /officers found guilty /suspended/charged
during Jan. 2010 to Oct. 2013 may be intimated with their names and designation , place of
posting . This information pertains to HQ, office and has larger public interest .
15). What steps has been taken by department to eradicate corruption in PSPCL officials.
16) Name and Address of S.D.O Tunda Talab may be intimated who signed memo no. 339.
17). After replacing meters outside the owner house what kind of responsibilities comes on
consumer ? How we can keep watch over electric meter ? What is the policy behind meter
placing outside the house provide copies?
18). Can I request to check my meter after a time to see that other connections are not
attached in my meter by officials. How it can be done ? This was done in my street last month
when contractor attached 2 connections in one meter of Mr. Raghu . Who in this case becomes
responsible ? What action can be taken in these matters.
19). Pl. provide copies of rules showing duties and responsibilities of SDO ? If he demands bribe
where complaint can be done ? Address /contact numbers of vigilance department may be
provided.
20). The new meter was placed by PSPCL officials but did not show me the START from ZERO It
is under rules ? Can I lock the box of 4 meters in order to secure own interest.
21). The private contractor party who placed Box on my wall without any prior intimation
/permission is it under rules ? If any loss occurred due to their working how compensation can
be claimed?
22). Rules regarding load from 2 kw to 5 kw may be supplied ? How load is calculated
23). I registered my complaint against SDO to Chief Secretary Punjab If received with your HQ.
the action taken on this may please be intimated ?

Pl. provide information by regd. Post only.
Amritsar. 12.11.2013
IPO NO. APPLICANT

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