Tutorial
Customer and Data Services (CDS)
2
Contents
Purpose of this Presentation
MSC Store
Notes about Service Packs
Contact Information
ArcGIS 10.0 Service Pack 2
DVD Option
Tips for Downloading Hazus
Selecting Software and Data
Install Akamai NetSession Interface
HTTP Download
Download Hazus Software
Extracting State Datasets
Hazus Installation
Hazus Support
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Purpose of this Presentation
Provide step by step instructions explaining how to download
Hazus software
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MSC Store
Hazus software is now available online and can be
downloaded through the Map Service Center (MSC)
To get started, go to https://msc.fema.gov
At the top left of the screen,
click on the tab labeled
Product Catalog
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MSC Store
On the Product
Catalog page, scroll
down to the bottom
and click on Hazus
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Notes about Service Packs
To ensure you have the latest version of Hazus
2.1, you must manually install all previous
service packs before running Hazus for the first
time. Upon initial start up, Hazus will
automatically find and download the latest
service pack to your machine
Please find a list of the latest service packs at the
Map Service Center
For specific instructions on manually installing the
service packs, see slides 35-36
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Contact Information
Fill out the Contact
Information section
Contact information
provided will be kept
confidential
Fill out the required
information
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ArcGIS 10.0 Service Pack 2
Hazus software is only certified to run on ArcGIS 10.0
Service Pack 2
Hazus is not yet compatible with the latest version of ArcGIS
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DVD Option
If you decide you do not
want to download Hazus,
you may order a DVD
Those in the U.S. may request a DVD
through the MSC site. International
users must contact the FMIX
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Tips for Downloading Hazus
With your internet browser, you may need to adjust your
security settings in order for the download to work
successfully
You can adjust the security settings in most browsers by
navigating to the Internet Browser Options or Settings and
enabling mixed content and cookies
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Selecting Software and Data
You can download the
Hazus software or
state datasets, or both
Hazus software is
required in order to
view the state datasets
Select Hazus software
to download Hazus if its
not already installed on
your computer
Select the
state
datasets
you want
to
download
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Selecting Software and Data
You may
select
individual
state data,
or select
Check all
states
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Selecting Software and Data
There is a security box
at the bottom of the
screen called
reCAPTCHA
Enter in the words that
are distorted in order to
proceed; capitalization
matters
Two options are
available for
downloading: choose
either HTTP download
or Akamai Installer
Enter exact
letters or symbols
into the
reCAPTCHA box
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Install Akamai NetSession Interface
Email helpdesk@support.hazus.us
Visit the Help Desk website at https://support.hazus.us/
Call FMIX (FEMA Map Information eXchange) Phone
Number: 1-877-FEMA MAP (1-877-336-2627)