STERLING COLLEGE OF ARTS, COMMERCE &

SCIENCE
NERUL
Class/Sem : Subject:
Date : Max marks :
Q1.Fill in the Blanks(5 marks)
1 Face-to-face communication is efective since
feedback is___________.
2 on!dential messa"es are best conve#ed throu"h
_________ communication.
$ % "ood s&eaker needs to use his __________ to
ma'imum advanta"e.)
( For the oral communication to be efective) one
needs to understand the _________ in the !rst &lace
5 *o reach a +ide audience ___________ is &referred.
Q ,-. 2 /ake a list of oral and +ritten communication used
or seen at the follo+in" &laces.
5 /arks
a) 0n the e'amination hall
b) 0n a 1otel
c) %t a stadium
d) %t an hos&ital
e) % rail+a# station
Q ,-. $ %ns+er in brief . (an# 2) 12 /arks
a) om&are and ontrast oral and +ritten
communication
b) 1o+ can #ou use oral communication
efectivel#3
c) 4hen #ou a&&ear for an intervie+3 4hat are
the verbal and non-verbal cues #ou should
focus on3