ABSTRACT

Organization Development is the process of aligning human capital strategy with the
mission, vision, values and strategy of the organization. It includes organization
structure, supporting systems and processes, leadership development, succession
planning, talent acquisition and talent engagement. The overall theory is that a unity of
what the organization is and what it wishes to accomplish with that of the individual
and his or her goals will propel the organization to greater levels of performance. OD is
an applied field of change that uses behavioral science knowledge to increase the
capacity from change and to improve the functioning and performance of a human
system.
It provides a comprehensive review of theory, practice, and research in the field of
organizational development an organizing theoretical framework is presented the
theoretical base of the field is analyzed implementation theory and each is
summarized and critiqued a variety of organizational development interventions,
organized into four categories drawn from the theoretical framework, are described
findings from nearly evaluations of organizational development interventions are
aggregated and used to evaluate predictions derived from the theoretical framework.
The purpose of the pro!ect that led to this report has been to provide with as much
information from the OD as possible, in as user"friendly a format as possible, for such
organizational use. To facilitate use of these materials, e#amples of application have
been developed and are included in this report.
INTRODUCTION
$OD is a field directed at interventions in the processes of human systems %formal and
informal groups, organizations, communities, and societies& in order to increase their
effectiveness and health using a variety of disciplines, principally applied behavioral
sciences. OD requires practitioners to be conscious about the values guiding their
practice and focuses on achieving its results through people.$
-Arnold Minors, Arnold Minors & Associates, Toronto, Canada
$Organization Development is a body of knowledge and practice that enhances
organizational performance and individual development, by increasing alignment
among the various systems within the overall system. OD interventions are inclusive
methodologies and approaches to strategic planning, organization design, leadership
development, change management, performance management, coaching, diversity,
team building, and worklife balance.$
-Matt Minahan, MM & Associates, Silver Spring, Maryland
Organization Development is an effort
%'& (lanned,
%)& Organization"wide, and
%*& +anaged from the top, to
%,& Increase organization effectiveness and health through
%-& (lanned interventions in the organizations $processes,. using behavioral"science
knowledge.
NEED OF THE STUDY
Organizational development is the use of organizational resources to improve efficiency
and e#pand productivity. It can be used to solve problems within the organization or as
a way to analyze a process and find a more efficient way of doing it. Implementing
organizational development requires an investment of time and money. /ut when you
understand its importance, you can !ustify the costs.
Organizational Change
The process of organizational development identifies areas of company operations
where change is needed. 0ach need is analyzed, and the potential effects are pro!ected
into a change management plan. The plan outlines the specific ways in which the
change will improve company operations, who will be affected by the change and how
it can be rolled out efficiently to employees. 1ithout organizational development as
part of change management, a company would have a difficult time developing
effective change management programs.
Growth
Organizational development is an important tool in managing and planning corporate
growth. 2n organizational development analysis brings together sales pro!ections and
consumer demand to help determine the rate of company growth. This information is
used to alter the company business plan and plan the e#pansion and use of company
resources such as personnel and the distribution network to accommodate future
growth.
Work Processes
1hen a company is involved in organizational development, it analyzes work processes
for efficiency and accuracy. 2ny quality control measures required to attain company
standards are put in place. 0valuators analyze duplicate process, or processes that can
be combined for greater efficiency, and develop and implement detailed plans on how
to improve company methods.
Product Innovation
(roduct innovation requires the analysis of several kinds of information to be
successful. Organizational development is critical to product innovation because it can
help analyze each element of product development and create a method for using it
effectively. 3ome of the processes that come together in organizational development to
assist in product innovation are competitive analysis, technology development,
consumer preferences, target market research, manufacturing capabilities analysis and
patents and trademarks.
OBJECTIVES OF THE STUDY
'& It helps study how to increase the level of inter"personal trust among employees.
)& It e#plains about increasing employees level of satisfaction and commitment.
*& To know about confront problems instead of neglecting them.
,& To find out how to effectively manage conflict.
-& To study about increase cooperation and collaboration among the employees.
4& To learn about the ways to increase the organization5s problem solving.
6& It e#plains about how to put in place processes that will help improve the ongoing
operation of the organization on a continuous basis.
RESEARCH METHODOLOGY
7esearch +ethodology is a way to systematically solve the research problem.
Research Meaning and Definition:
7esearch is an art of scientific investigation. The advanced learner8s
dictionaries of current 0nglish lay are down the meaning of research as, 9a careful
investigation %or& inquiry especially through search for new facts in any branch of
knowledge.. 7edmen and +ary define research as a 9systematic effort to gain
knowledge....
Research Design:
2 research design is purely and simply the framework or plan for a study
that guides the collection and analysis of data. :enerally a research design is a blue
print of the research that is to be followed in completing the study.
It is descriptive research type are those, which are concerned with
describing the characteristics of a particular individual or of a group, where we cannot
control the variables
Sampling Design:
(opulation ; '-< +embers
3ampling =nit ; 0mployees
3ample 3ize ; -< nos.
3ampling (rocedure; 3imple 7andom 3ampling %probability sampling&
Methods of Data Collection:
There are two types of data collection
'. (rimary data
). 3econdary data
rimary data
(rimary data is personally developed data and it gives latest information and
offers much greater accuracy and reliability.
There are various sources for obtaining primary data i.e., +ail survey, personal
interview,
>ield survey, panel research and observation approach etc.
The study is dependent on primary data to a ma#imum e#tent, which is collected
by way of structures personal interview with customers.
Secondary data
3econdary data is the published data. It is already available for using and its saves
time. The mail source of secondary data are published market surveys, government
publications advertising research report and internal source such as sales, sales records
orders, customers complaints and other business record etc. the study has also depended
on secondary data to little e#tent, which is collected through internal source.
Research !nstr"ment:
?uestionnaire was used to conduct the survey among '<< employees
which includes open"ended and closed ended questions
>or this survey personal interview method was used for collecting primary data. This
survey was conducted by face to face interview with employees and found to be best
suited to collect the primary data for this pro!ect.
SCOPE OF THE STUDY
The study involves analyzing the organizational development. The scope of the study is
limited to the information gathered from the company only.
The study is carried out by taking the feedback of managers, @7, and employees
The organizational development study is carried out in the organization.
The survey and secondary research conducted will provide the details about the
organizational development in the company with regard to the employees
This study is aimed at providing useful insights to the management about !ob
analysis prevailing in the company.

LIMITATIONS OF THE STUDY
The focus of the study was to evaluate the !ob analysis in the company;
'& Due to the heavy workload, the promptness of response by the senior employees
was low.
)& Time duration was only ,- days.
*& Data available was not sufficient, there was lack of availability of data as most of
it was confidential for company.
,& 3ample size is too small.
-& Aanguage was one of the ma!or factor during questioner filling
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E ) C$&&erce
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Visi$
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