Crash Coarse to Meridian PBX Programming:

This is a short introduction into programming a Meridian PBX. The Meridian PBX'ssoftware divides
information into LOADS. Each Load has a specific function for example. LD 20 is where you can print
information about phones. The loads range fromLD 01 - LD 143. ALWAY LOOK UP ERROR MESSAGES!!!!
Error messages indicate to you what you are doing incorrectly, ignoring them can lead to hours of
frustration.
What I am going to show you should work in a Meridian PBX's with Release 19 andabove. We will be
using the Following Loads or (Loaders) programs
LD 10 - Creating and editing Analog phones.
LD 11 - Creating and editing Digital phones.
LD 18 - Speed Call Lists- How to set them up.
LD 20 - Moves, Adds, and Changes, Most of the common programming will be donehere.(in Release 19
and above LDs 10,11,and 32 are accessible through LD 20.)
LD-23 - Programming ACD's , Here we will program Telephone number that will ringdirectly to Voicemail
without using TN's.
LD-32 - Stating, Enabling and Disabling Telephones
LD 43 - Backing up the PBX
LD 95 - Name Changes, This is where we add, delete, or change the names for any numbers we program.
The Meridian system will usually prompt you for what you need to do. Here are some typical prompts
the system asks for:
REQ: - The Request prompt, Requests information. The system is waiting for your command. valid
responses are different for each load.
(LD 20) Valid commands are:
-PRT
-DISU
-NEW
-ENLU
-CHG
-OUT
-STAT
-COPY
*DataHeads please note: BackSpace does not work if you mess up in this programming. Please refer to
below:
(Shift 8) a.k.a. (the Star key) is used when you make a mistake see below
* Allows you to re-enter information at that specific prompt
** Takes you back to the beginning of the load.
**** Takes you out of a load or type "END"
TYPE: This is the type of item you want change i.e.
Valid inputs are:


Phone Types-- 2616, 2008, 2006, 39XXor
TNB-- Terminal Number (port number on the switch)
i.e. 12 00 01 00 - 12=Loop 00=Shelf 01=Card 00=Unit
*Please note: Enter "spaces" between the numbers:
Not 12010!(its not a zip code!)
or
DNB-- Directory Number (a.k.a. Phone extension)i.e.- 6500
CUST: Customer number (almost always "0" unless you have more then one customer set up)
Short Cut's
For Option 11's:
When entering the "TN" information you don't have to insert all the 0's
.i.e. 09 00 00 02 would only be 9 2.

============================================================
(TOP)
Logging in:
Be careful not to log in more than 3 time incorrectly, If you see OVL400 this means youare locked out for
up to 45 Minutes.
You should see this when you press return:">" or "OVL000"
Then press: Return then type "LOGI"
Then you should see "PASS"
Type: "your password"How to Program a Speed Call ListStep 1) LD 18Step 2) REQ: NEWStep 3) TYPE:
SCLStep 4) LSNO: (0-8190) Pick an unused number for Speed Call ListStep 5) TOLS: (skip this) To list (new
speed call list number)Step 6) NCOS: (0)-99 0 is the default. *Speed calls override the telephones
NCOS*You should change to match the telephone's NCOSStep 7) DNSZ: 4-(16)-31 This is the maximum
amount of Digits allowed for eachSpeed call list.Step 8) SIZE: 1-1000 - Maximum Telephone #s allowed
per ListStep 9) WRT (YES) NO This tells the PBX to back it up in the Data StoreStep 10) STOR xxx
yyyy - xxx- the position in the list Yyy-yyyy is the telephonenumber-*Remember to program a 9 if
you use it to dial out with. Ex. 01 9,1-800-555-1212Step 11) WRT (YES) NO - This tells the PBX to back it
up in the Data StoreCreating Intercom GroupsBasically Dial Intercom Groups are an internal
paging system for the Meridian PBXSystem.There are two ways you can set up these groups:


R- Which means Ring.If you dial someones 2-digit intercom number it will wait until it is answered
before youwill be able to talk.V- Which means VoiceThis will ring once then automatically pick up so you
can talk or listen.It will only ring continuously if the person is on the phone.To Create Intercom Groups,
first print your existing groups.STEP 1)LD 20STEP 2)REQ: PRTSTEP 3)TYPE: DIGSTEP 4)CUST: 0then enter
through.This will give you the list of groups already programmed.To create a new Intercom Group, just
create an Intercom Key on the phones that youwant to be in the same Intercom group.Adding an
Intercom key:This example is a M2616STEP 1) REQ: CHGSTEP 2) TYPE: 2616STEP 3) TN: xx-xx-xx-xxSTEP
4) ECHG:YESSTEP 5) ITEM: KEY 8 DIG 1 10 VThis is the 8th key on a persons phone.The Dial INTERCOM
Group "1"The persons personal group number "10"V= Voice...You need to program this on at least 2
phones with the same Intercom Group numbers but with different Personal Numbers i.e. 10 and 11.To
use the feature;Person 10 would press his Intercom Key (key 8) and dial "11" andif the other person "11"
is off the phone it would ring once then automatically pick up.Then you can just speak to them without
them having to press anything.You must assign everyone you want to be able to talk to on the same
Group number.i.e. Group 1 members can only talk to other group 1 membersso on and so forthSetting
Time and DateTo set the time and date of your system you program in load 2:Step 1) LD 02Step 2) STAD
"Day Month Year Hour Minute Second"i.e. STAD "24 11 1976 15 41 49" = November 24th 1976 3:41pm
49 seconds"To test it...Type: "TTAD" - (this tests time and date)Printing a PhoneLD 20REQ:PRT


TYPE:DNBCUST: 0DN: i.e. 5555Then press enter until it begins to auto scroll. This will give you the Phone
"Type" i.e.2616 and the TN i.e. "12 00 05 00"Then type:REQ:PRTTYPE:(Phone type)or ("TNB")Valid
phone types2xxx -You may enter: 2006, 2008, 2016, 2216, 26163xxx -For Taurus sets (Release 24 Later)
3901,3902,3903,3904, or 3905TN: This is where you put the TN info you printed above. example:"12 00
05 00"Then "enter through"Looking up Error MessagesTo look up error message(This may not work for
all Release software):Step 1) Log InStep 2) Type (4 stars - "Shift 8") " **** "Step 3) Type "Shift and the
"1" KeyStep 4) Type "ERR then "space" the "error message"Ex.SCH0600(Shift) "1">ERR SCH0600
(enter)>SCH0600Illegal Input Character Moves/Adds/ChangesMoving a TelephoneTo move a Telephones
between exsiting location:LD 10 for AnalogLD 11 for DigitalLD 20 (for Rls 19 and above)REQ: MOVTYPE:
(Phone Type)TN: (Terminal Number)TOTN: (To new TN Number)Then Enter Through...Here is an
Example:Thelma X5000 TN 12 0 0 0 TYPE: 2008Louise X5001 TN 12 0 0 1 TYPE: 2616Find and empty
Digital Tn that is not programmed(i.e.12 0 0 10)Then


In LD 20 do a:REQ: MOVTYPE: 2616TN: 12 0 0 1TOTN: 12 0 0 10then Enter through.. Now Louise is in
limbo right now..thendo a REQ: MOVTYPE: 2008TN: 12 0 0 0TOTN: 12 0 0 1Then Enter Through... now
Thelma is moved to where Louisewas... Then doREQ: MOVTYPE: 2616TN: 12 0 0 10TOTN: 12 0 0 0Then
Enter Through..You now Successfully Swapped Thelma and Louise's placeswithout having to change any
wiring. Now just swaptheir Physical telephones places.Deleting a telephoneIn LD 20 Do a:REQ: OUTTYPE:
(Type of phone you are outing)TN: (The TN of the phone you are outing)Then Return Through.Enabling a
phoneTo Enable a phone, at the REQ prompt in LD 20 or 32 type ENLU then the TN of the phone.LD
20REQ: ENLU "TN" (i.e. ENLU 12 00 05 00)Disabling a phoneTo Disable a phone at the REQ prompt type
DISU then the TN of the phone. REQ: DISU"TN"i.e. DISU 12 00 05 00Changing the Display nameTo
change a name alway out the old name then insert the new name.LD 95REQ: OUTTYPE: NAMECUST:"0"
DN: 5555Return through to the "REQ" prompt.

Then add the new name:REQ: NEWTYPE: NAMECUST:"0" DN: "The extension" i.e. 5555 NAME: "The
name" i.e. BOB JONESYou can add more names at the next "DN" promptBuilding an ACD MailboxStep 1)
LD 23Step 2) REQ: NEWStep 3) TYPE: ACDStep 4) CUST: 0Step 5) ACDN:(Enter the mailbox number or
DID #)Step 6) MAXP: 1Step 7) NCFW: (Voicemail number)Or the number you want this acd to forward
toStep 8)Then "Enter" ThroughYou have just created an ACD Mailbox in the pbx. When ever anyone calls
this number it will automaticallyforward to voicemail or the number that you assignedin "(NCFW field) -
Night Call Forward" prompt.*Please note: Make sure you create a mailbox in your Voicemail with the
same extenstion.* You can label the name in LD 95Printing RoutesLD 21:REQ: PRTTYPE: RDBCUST:
0ROUT: (specify a specific route number or leave blank for all of them)ACOD: (you can sort by access
code or leave it blank)Scroll through with "Enter" This is another long list you might want to try to
capture it before you press "enter"Listing Trunk MembersLD 21REQ: LTMCUST: 0Route: (you can specify
specific routes or leave it blank for all of them)ACOD: (Blank or you can sort by access code)Printing
Customer InfoLD 21REQ: PRTTYPE: CDBCUST: 0


Then scroll through.. be careful this is a long list be sure to set your printer to on or your procomm to
capture before scrolling through.Listing Phone by FeaturesLD 81REQ: LSTCUST: 0DATE: (you can sort by
date)Page:DES: (you can sort by the Des description)FEAT: (this is where you put the feature of
the phones you want to print) i.e. if youwanted to find all analog lines or phones you would put in
"DTN"Finding the Issue and Release (software version) of your PBXLd 22REQ:"ISS" -This gives you
the:VersionReleaseISSUEand any patches you have installed.Backing Up Your SystemTo back up the PBX
make sure there is a Meridian Floppy in the Floppy drive. Then goto:LD 43"." TYPE "EDD"Return through

TURN the PRINTER ONPrompt type note> SHIFT-
SETUParrow right general tabarrow down print mode = spacebar to select "copy"arrow left exitreturnret
urn should printTURN the PRINTER OFFPrompt type note> SHIFT-
SETUParrow right general tabarrow down print mode = spacebar to select "none"arrow left exitreturnre
turnCHANGE the CLOCK Prompt type
note> LD 2TTAD Shows the date and time formatSTAD Enter new date and time, to the second (syntax: d
d mm yyyy hh mmss)FIND Someones PICKUP GROUPPrompt type note> LD 11REQ PRTTYPE DNBCUST
0DN #### to find their port, enter their DN (Extension #)returnreturnreturnreturnWrite down the PORT
#REQ PRTTYPE TNB


TN ## ## enter the PORT # you just wrote downWATCH for RNPG # (Ringing Number Pickup Group)EDIT
Someones PICKUP GROUPPrompt type note> LD 11REQ CHGTYPE
2616TN ## ## Enter the Port Number (remember to change this for all a users ports)ECHG
YesITEM RNPG ## Enter RNPG and the Pickup Group Number wantedReturn outCHANGE a Station's
RINGER (DRG1 thru DRG4)Prompt type note> LD 11REQ
CHGTYPE 2616 phone modelTN ## ## enter the port number ECHG
YESITEM CLS DRG# replace the # With 1,2,3 or 4return outFIND a Station's PORT NUMBER (TN
number)Prompt type note> LD 11 LD 11REQ PRTTYPE DNBCUST
0DN #### enter the DN number (extension)returnreturnreturnreturnTN ???? WRITE down this number (
card/port)To Check the STATUS of a CARD or a PORTPrompt type
note> LD 11STAT C P C= Card number, P= Port Number. (ex: 6 checks all ports on card



6)(ex: 6 4 checks Port 4 on Card 6)To EDIT the RING-no-answer and BUSY-no-answer forward to
numberPrompt type note> LD 11REQ CHGTYPE
2616TN ## ## Enter TN (Port) number ECHG Yes Easy Change?ITEM FDN FDN is the RING-NO-
ANSWER number.#### Enter the DID number to forward to after 4 rings if DID has no voicemail boxITEM
HUNT HUNT is the BUSY-NO-ANSWER number.#### Enter the DID number to forward to when BUSY.Set
the FDN to forward to 7000 if the DID number has a voicemail boxSet the Hunt to the 3xxx number (as in
2130s rollover is 3130) on a normal phone.To Change the Button assignments on a StationPrompt type
note> LD 11REQ CHGType
2616TN ## ## Enter the port number of the phone to be changedECHG Yes Easy Change?Key_##_SCN_E
XT# ## = the Key number you want to change. See belowSCN = set this to SCN if you want to see the line
ringing,or to BFS if you want to see if the line is Busy.Key ## ADL 16 = autodial 16 digits.To EDIT a PICKUP
groupPrompt type note> LD 11REQ CHGTYPE
2616TN ## ## Enter TN (Port) number ECHG Yes Easy Change?ITEM RPNG RPNG is Ring Pickup Number
Group15 Enter the 2 digit number of the pickup group

To Make Incoming Calls go to Voicemail (if a vacant desk becomes occupied)Prompt type
note> LD 11REQ CHGTYPE
2616TN ## ## Enter TN (Port) number ECHG Yes Easy Change?ITEM FDN FDN is the "Forward if no answ
er" DN7000 7000 forwards calls to Voicemail after the 4th ringHUNT HUNT is the "Forward if busy" DN7
000 7000 forwards calls to Voicemail after the 4th ring if the phone is busyHow to find the Software
Version of the PBXPrompt type note> LD 22ISS Write down the version number CHECK the STATUS of
PORTS on a CARD (to see if an unplugged phone caused a portto disable itself)Prompt type
note> LD 32STAT ? ? = the card number, 1 thru 6 (or whatever you have)to see the status of all the ports
on card 4, look at 0-15 onlyENABLE Ports on a SPECIFIC CARDPrompt type
note> LD 32 LD 32ENLC ? To ENABLE ALL the PORTS on card ?. The ? = the card number or ENLU ? ? To
ENABLE a Single PORT. The first ? is the Card #, the second ? is thePort #or ENLS S= Shelf.
Main cabinet is shelf 0example: 021 0 00 14 (02 is the cabinet number, 1 is the Card, 0 = ??, 00 = ??, 14
isthe Port #)RUN an INTERNAL BACKUP on the PBXPrompt type note


> LD 43. EDD runs the backup. Let it run.**** to log outTo Check TRUNK LINESPrompt type
note> LD 60 LD 60STAT or STAT 1 STAT shows status of all trunks, STAT 1 shows status of trunk 1to Enabl
e Loop ENLL 1 Enables entire T-
1 Loopto Enable Channel ENCH 1_1 Enables channel 1_1to Disable Channel DSCH 1_1 Disables Channel 1
_1TO PRINT a PREFIX list (Prefix = SPN) Ex: in 270-555-1212, the 555 is the prefix.Prompt type
note> LD 90REQ PRTCUST 0FEAT NETTRAN AC1TYPE SPNSPN 99To CHANGE an RLI# on an existing Prefix
(SPN)Prompt type
note> LD 90 The RLI number tells the PBX what to auto insert in front of a Prefix#.Example: RLI 1 = Do
Not autodial anythingRLI 3 = Toll Free Call (your RLI #s are likely different)REQ CHGCUST 0FEAT
NETTRAN AC1TYPE SPNSPN ? enter the SPN number you want to editFLEN
returnRLI ? enter the new RLI number SDRR returnITEI returnSPN **To OUT an existing Prefix (SPN)

Prompt type note> LD 90REQ OUTCUST 0FEAT NETTRAN AC1TYPE
SPNSPN ? enter the SPN number you want to removeSPN **To ADD a Prefix (SPN)Prompt type
note> LD 90REQ NEWCUST 0FEAT NETTRAN AC1TYPE
SPNSPN ? enter the SPN number you want to ADDFLEN returnRLI ? enter the new RLI number SDRR
returnITEI returnSPN **ADD an AREA CODEPrompt type note> LD 90REQ NEWCUST 0FEAT NETTRAN
AC1TYPE NPA NPA #### 1 plus the 3 digit AREA CODE you want to addRLI 5SDRR
DENYDENY 976 denies access to 976 porn sitesSDRR returnITIE return NPA **** to log outPRINT LIST of
STATION NUMBERS with STATION NAMESPrompt type note


> LD 95 LD 95REQ PRTTYPE NAMECUST 0PAGEDIGDN
ALLSHRT YES YES for SHORT list, or NO for FULL ListSHIFT-
SETUParrow right general tabarrow down print mode = spacebar to select "copy"arrow left exitreturnret
urn should printTo Edit a STATION NAMEPrompt type
note> LD 95REQ OUT this deletes the existing station nameTYPE NAMECUST 0DIG
returnDN enter station #Return to endREQ NEW this creates the new station nameTYPE NAMECUST
0DIG returnDN enter station # NAME = Firstname LastnameReturn to endRUN LD 43 Internal BackupTo
do a VOICEMAIL BACKUP to TapePrompt type note> AX login to VoicemailGeneral
AdministrationVolume and Selective Backup

How to HyperTerminal in to the PBX and VOICEMAIL Systems.1. Launch HyperTerminal2. Set phone
number to your modem dialin number 3. Set terminal emulation to VT524. Dial it should end up at a
blank HyperTerminal window5. Type the password to access the PBX modem. This will not show up on
the screenwhen you type it. The screen should now display Ok, You are now transparent to port
1.6. Type logi to login, then the password.7. You should now have a > command prompt.To go from
PBX commands to VOICEMAIL (in Hyperterminal)1. Go to File, Properties, Settings and set the
terminal emulation to VT100.2. At the >, type AX3. Hit F1 to bring up the command bar at the
bottom.4. Hit F1 again to Logon.To go from VOICEMAIL back to PBX (in Hyperterminal)1. EXIT all the
way out of VOICEMAIL, back to where F1 says logon (lower left button)2. Go to File, Properties,
Settings and set the terminal emulation to VT52.3. hit Ctrl ]IMPORTANT Do NOT exit
HyperTerminal until you have logged out of BOTH the VOICEMAIL and PBX Command System (logo is
the PBX logoutcommand).Relevant Commands when dialed in to the
PBXCtrl ] To change from Voicemail to PBX commands**** To back up in PBX Command modeax use
at the > command line to go to Voicemail (followed by F1 when the voicemailgibberish pops
up)logi login to PBXlogo logout of PBX

Adding Area
Codes>LD 90REQNEWCUST0Customer is always zero for Clorox systemFEATNETNetwork TranslationTRA
NAC1Access Code 1TYPENPANumbering Plan AreaNPA12701 + new area codeRLI4Route List IndexSDRR
DENYSupplimental Digit Restriction or
RecognitionDENY976Deny access to 976 numbers within this area codeDENYSDRRITEMNPAREQ****Add
ing/Changing
Routing>LD 87REQNEWCUST0FEATCDPTYPEDSCDSC4238Extension being addedRLI30Route number for
Chicago Changing Display
Names>LD 95REQCHGTYPENAMECUST0DIGDN4210Extension needing changedResetting
Phones>LD 20REQPRTTYPEDNBDN4210ExtensionAsdfasdfasdfasdf003 0 00
013REQ****Exit>LD 32Blah.STAT 3 13DSBL.DISU 3 13.ENLU 3 13.STAT 3 13IDLE


Changing Calling
Ability>LD 10 or 1110 for Analog phones 11 for Digital?REQCHGTYPE500 or 2616/2006500 for Analog an
d 2616 or 2006 dependingon
digitalTN14 0 00 00TN of PhoneECHGYESITEMENCOS 1Where 1 is ability desired.0 = 9111 = 1800, etc5 =
US6 = Caribbean7 = Hawaii/Alaska8 = Canada9 = International (only?) Changing the Time on the
PBX>LD 2.TTAD(Responds) TUE 04 04 2000 13 25 54.STAD 4 4 2000 14 26 10.****Printing Speed Call
Lists>LD 20REQPRTTYPESCLLSNO0000System Speed Call List Number Is 0000RNGE00 20(example) Print
speed call entries (0-20)Or Print All EntriesREQ****ExitChanging the System Speed Call
List>LD 18REQCHGTYPESSCSystem Speed CallLSNO0000NCOSNetwork Class Of ServiceDNSZDirectory Nu
mber SiZe (length of stored numbers)SIZEList SIZE (how many entries can be stored)WRTWriTe to disk? (
= yes)STOR09 98*1510847610009 = Entry Number, * = pauseWRTSTORREQ****ExitEnable/Disable
Trunks (Same as
phones)>LD 32Blah.STAT 011 0 00 006102 TrunkIDLE.DISU 011 0 00 00.STAT 011 0 00 00DSBL.ENLU 011
0 00 00.STAT 011 0 00 00IDLE

Show T1s>LD 60Blah.STATResetting T1s Lines>LD 96Blah.DIS DCH 15Channel NumberLD
60DISL 2Loop NumberENLL 2Backup
Data>LD 43.EddCreate data dump>LD 143.XbkExternal BackupINFO:9600 backup 05-19-
03Include backup rate (needed for restore),and date.Initiate x-modem receive on comm. programQuick
Move phones:quick move:EX:5572 - 8 115573 - 8 1418 0 = empty>ld 11REQ: movtype: 2616TN: 8
11TOTN: 18 0 (to empty TN)REQ: movtype: 2616TN: 8 14TOTN: 8 11REQ: movtype: 2616TN 18 0TOTN: 8
14SYSTEM INFO:>ld 22REQ: sltFREE Numbers>LD 20REQ: prtTYPE: ludn

UST: 0DN 55FREE TNs>LD 20REQ: luvuTYPE: 2616COPY Phones>ld 11REQ: cpy 8CFTN: 8 11DES:
whateverSFMT: autoTN: 17 2DN: 4221Auto adjust daylight savings timeld 2.tdst (show current).sdst on
(turn on)fwtm 4 1 1 2bwtm 10 l 1 2month - week - day - hourL = last week.Trace a callld 80.trac 0
5572trac - cust number - DNNotes:Tgar = 1 (Not allowed to access trunks directly)Tgar = 0 (Access trunks
directly using 8901,2,etc)Octel
Stuff14System reports4Special RequestAAdd1Add item number 13Short Form Subscriber Usage1Current
PeriodPPrints it to screen

Boot on error:^DD (Control-DD)CL ALL (Clear all errors)BOOT !Quick Phone Example:>ld 20PT0000MARP
NOT ACTIVATEDREQ: prtTYPE: dnbCUSTDN 5572DATEPAGEDESCUST 00DN 5572CPNDNAME James
ZawackiXPLN 24DISPLAY_FMT FIRST,LASTTYPE
SL1TN 007 0 00 15 KEY 00 H MARP DES QAOFF 22 JUL 2005(2616)NACTREQ: prtTYPE:
tnbTN 7 15DATEPAGEDESDES QAOFFTN 007 0 00 15TYPE 2616CDEN 8DCUST 0AOM 0FDN 5600TGAR
1LDN NONCOS 7SGRP 0RNPG 1SCI 0SSU 0000LNRS 16

XLSTSCPWCLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFAMWA LMPN RMMD SMWD AAD IMD XHD
IRA NID OLA VCE DRG1POD DSX VMD CMSD SLKD CCSD SWD LNA CNDACFTD SFD MRD DDV CNID CDCA
MSID DAPA BFED RCBDICDD CDMD LLCN MCTD CLBD AUTUGPUD DPUD DNDD CFXA ARHD CLTD
ASCDCPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHDDDGA NAMADRDD EXR0USMD USRD
ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBNCDMRCPND_LANG ENGRCO 0HUNT
5600LHK 1LPK 0PLEV 02CSDNASTIAPG 0AACS NOITNA NODGRPMLWU_LANG 0DNDR 0KEY
00 SCR 5572 0 MARPCPNDNAME James ZawackiXPLN 24DISPLAY_FMT
FIRST,LAST01 SCR 6572 0 MARPCPNDNAME James ZawackiXPLN 24DISPLAY_FMT FIRST,LAST02 ADL
1603 ADL 1604 ADL 1605 ADL 1606 PRK0708 AO609 CFW 16 560010 MWK 560011 TRN12 ADL 1613 ADL
1614 ADL 1615DATE 22 JUL 2005NACT