Developing a Smart City Model that Ensures the Optimum Utilization
of Existing Resources in Cities of All Sizes
Sugeeswari Lekamge Dept. of Management and Information Systems Engineering Nagaoka University of Technology Nagaoka, Japan e-mail: sugeeswarilekamge@gmail.com Ashu Marasinghe Dept. of Management and Information Systems Engineering Nagaoka University of Technology Nagaoka, Japan e-mail: ashu@kjs.nagaokaut.ac.jp
AbstractThe concept of Smart Cities is currently gaining high popularity among city authorities around the world while attracting leading companies to collaborate with government bodies as it is now moving from pilot projects and towards creating high business value. Though the existing literature provides evidence for various attempts made in defining the term Smart City and in developing models for the realization of Smart Cities, they are largely focusing on heavily digitized cities with well-established infrastructure. Therefore this paper attempts to address the unattended need of developing a Smart City model that could equally be applied to small and emerging cities especially in developing countries, with the aim of optimizing the utilization of existing city resources. Maslows hierarchy of needs serves as the base on which the model is developed and the associated cyclic behavior is due to the emphasis placed on the participation of citizens in city governance through their feedback which is further inspired by the advent of new technologies including web 2.0 technologies. Universal design is integrated to the model further making the cities accessible and livable for all. Keywords-Smart City; needs hierarchy; participatory governance; resource optimization; universal design I. INTRODUCTION What actually is a Smart City? What is the vision of a Smart City? The emerging concept is viewed through a number of perspectives making the task of answering the above questions far more challenging. Amidst, the city authorities around the world are now transforming their cities towards Smart Cities further accelerated by the growing interest of the private sector in investing in Smart City initiatives. A city can be defined as smart when investments in human and social capital and modern transport and communication infrastructure fuel sustainable economic growth and a high quality of life, with a wise management of natural resources, through participatory governance [1]. Further reflecting the above definition, Boyd Cohen in his Smart Cities Wheel model identifies six key dimensions namely smart economy, smart environment, smart governance, smart living, smart mobility and smart people along which cities can be identified or ranked[2].
Hitachi which can be regarded as one of the leading providers of Smart City solutions views a Smart City as one that establishes a well-balanced relationship between people and the earth [3].
According to Hitachis view, the interests of different stakeholder groups namely the consumers, city managers and the world community are conflicting and therefore the requirement in realizing a Smart City is to adopt a sustainable approach that achieves a balance between the many conflicting demands of each group of stakeholders, without compelling any of them to endure more than their fair share.
II. WHY CITIES ARE MOVING TOWARDS BECOMING SMART? A number of factors have been identified as major driving forces behind the transition towards Smart Cities. Changes taking place in the global environment and the changing life styles of people are viewed to be the two major motivations behind this transformation. Currently an international consensus is emerging on the creation of a low- carbon society and the world is experiencing problems such as resource depletion and imbalances between supply and demand as a result of the rapid population increase and economic progress. Cities around the world are facing the challenge of addressing the emerging urban issues with the expected massive influx of people. In addition to the above global environmental changes, the lifestyles of people are also rapidly changing. With the shifting of consumption from products and towards services a growing importance of intangibles can be viewed and people are now placing a higher value on non-monetary terms. Similarly, the demographic changes are increasing the diversity of new opportunities made possible by advances in information and communication technology. In addition to the above major trends in todays urban society, an increased involvement of IT sector in urban development activities is currently being experienced. A huge volume of data is generated daily as a result of urban activities and through the collection and analysis of this data IT sector aims to achieve an improved efficiency and enhanced quality in urban life. At the same time a higher attention is paid in fusing the demand side and supply side data related to city infrastructure in order to enhance the efficiency and achieve optimization in infrastructure operations. 2013 International Conference on Biometrics and Kansei Engineering 978-0-7695-5019-0/13 $26.00 2013 IEEE DOI 10.1109/ICBAKE.2013.40 196 2013 International Conference on Biometrics and Kansei Engineering 978-0-7695-5019-0/13 $26.00 2013 IEEE DOI 10.1109/ICBAKE.2013.40 196 2013 International Conference on Biometrics and Kansei Engineering 978-0-7695-5019-0/13 $26.00 2013 IEEE DOI 10.1109/ICBAKE.2013.40 196 2013 International Conference on Biometrics and Kansei Engineering 978-0-7695-5019-0/13 $26.00 2013 IEEE DOI 10.1109/ICBAKE.2013.40 196 2013 International Conference on Biometrics and Kansei Engineering 978-0-7695-5019-0/13 $26.00 2013 IEEE DOI 10.1109/ICBAKE.2013.40 196 2013 International Conference on Biometrics and Kansei Engineering 978-0-7695-5019-0/13 $26.00 2013 IEEE DOI 10.1109/ICBAKE.2013.40 201 2013 International Conference on Biometrics and Kansei Engineering 978-0-7695-5019-0/13 $26.00 2013 IEEE DOI 10.1109/ICBAKE.2013.40 202 2013 International Conference on Biometrics and Kansei Engineering 978-0-7695-5019-0/13 $26.00 2013 IEEE DOI 10.1109/ICBAKE.2013.40 202 Despite all the above facts, some scholars view the desire of cities to achieve economic development as the core motivation for Smart Cities [4]. Theres a huge competition not only among the neighboring cities but also in the international context in achieving economic development. The cities are trying to achieve excellence in the sectors of investments and jobs and also strive to attract the creative class the younger generation whom they believe as the developers of the economic strength. Therefore in order to attract and retain the creative class the new generation, who are highly mobile, it is viewed that the cities need to become heavily digital and be smart in a number of ways. The Japan Times forum on Smart Cities reveals that the Smart City concept has emerged as a possible solution for the two pressing questions ahead of Japan; the global warming and the rapidly aging society in Japan[5].
The March 11 Great East Japan earthquake and the subsequent accidents at the Fukushima No. 1 nuclear power plant have led to increased momentum towards review of energy utilization and have focused attention on Smart Cities. Four Japanese cities are currently participating in an experimental program called Next-Generation Energy and Social Systems Verification Experiment, also known as Japan Smart Cities, which traces its roots back to 2010[6]. The cities are Yokohama, Toyota City, Keihanna Science City (Kyoto prefecture), and the City of Kitakyushu. According to the Japan Smart City portal, Smart Cities are a new style of city providing sustainable growth and designed to encourage healthy economic activities that reduce the burden on the environment while improving the QoL (Quality of Life) of their residents [7]. This definition seems to cover all three legs of the triple bottom line namely people, planet, and profit [6]. The above initiatives, beyond simply being limited to pilot projects, are now attracting leading Japanese companies to collaborate with government authorities and Japan is now selling Smart Cities to the world making Smart City solutions one of their major exports. III. REVIEWING THE EXISTING MODELS The existing literature provides evidence for various attempts made by academic scholars, Smart City professionals as well as by leading business companies in developing frameworks for realizing Smart Cities. Leading Cities around the world are now reaching new heights proving the fact that the above efforts are being paid off. But still a void can be seen in attempts towards introducing and promoting the concept of Smart Cities to small and emerging cities especially in the developing countries. Once the existing models are thoroughly examined it can be identified that some features are in common though different approaches have been used, where there are certain key concerns unique for each model. In developing a Smart City model that is applicable to cities of different scales with varying economic, social, demographic and geographic features, a comprehensive study of the past endeavors and success stories can be regarded as fundamental. Therefore some selected models are reviewed in this paper identifying the possibilities for introducing the concept to cities of varying scales. A. Smart Cities Wheel Model Proposed by Boyd Cohen Boyd Cohen in his Smart Cities Wheel model identifies six key dimensions along which a city can be identified or ranked namely smart economy, smart environment, smart governance, smart living, smart mobility, and smart people which can also be regarded as the six key components that constitute a Smart City. In realizing each of the above six, three key drivers have been introduced for each component whereas over 100 indicators help the cities in tracking their performance. Factors all around economic competitiveness such as entrepreneurship, innovation, productivity and the integration in the (inter-)national market are identified as the driving forces in realizing a smart economy. Smart Environment is aimed to be established through the efforts towards environmental protection such as green buildings, green energy and green urban planning. Smart Governance comprises the aspects of enabling supply and demand side policy, transparency and open data, ICT and eGovernance. Building up a culturally vibrant community and enhancing the quality of life of citizens in the aspects of health, safety and happiness are envisioned through smart living. Availability of integrated Information and Communication Technologies along with transportation systems that encourage mixed-modal access and clean, non-motorized options are identified as the drivers towards achieving smart mobility. People empowered by 21 st century education who are also enriched with creativity are among the aspects of smart people. It also promotes the concept of inclusive society.
Figure 1: Smart Cities Wheel Model proposed by Boyd Cohen. [8] 197 197 197 197 197 202 203 203 Furthermore, Cohen proposes some important steps that need to be followed in adopting the above framework. Initially a vision for the city needs to be defined with the involvement of its citizens. In realizing the set vision, the cities should first develop a baseline or measurement that can be used as a starting point before establishing forward looking, numerical targets. Then they can set target indicators. The cities must develop their own benchmarks and target indicators based on their own needs and existing opportunities while following the best practices of the leading Smart Cities around the globe. The needs and challenges based on the population density, topography and existing infrastructure are heavily varying from one city to another and defining the citys own vision and the way towards realizing its vision by their own can be viewed as indispensable in any attempt made towards developing a Smart City model that is applicable to a city of any scale. Another important guideline proposed by Cohen is to go lean. The cities should follow lean start up principles. They should identify the targets that can be achieved easily while building plans for long term actions. B. IBM Smarter Cities IBM which is a leading provider of smarter solutions to more than 2000 cities all over the world views a city as a tripod - the three pillars being the people, infrastructure and the operations, which relies on strong support among each of its pillars. Accordingly, three basic services have been identified namely human services, infrastructure services and services pertaining to city planning and management. Human services include education, healthcare and social programs whereas energy, water and transportation describe the infrastructure services. Beyond that, services need to be provided for the overall management of the city including city governance, public safety, urban planning and managing natural resources.
Figure 2: Three pillars of a city. [9] The human-centric Smarter City model proposed by IBM places the citizens in the centre of the ecosystem and lays emphasis on the need of expanding the cities beyond its boundaries to cooperate with citizen groups and with universities all over the world who are producing the skilled manpower required in making the cities smarter. City leaders need to collaborate with multiple levels of government within and outside their own city as well as with the employers ensuring that the citizens have the capability in driving the kind of skills that are needed in transforming their city to a Smarter City. Accordingly, a Smarter City is viewed as a complex infrastructure of system of systems connected with each other. Interactions among different entities are vital in realizing Smart City objectives as emphasized in IBM Smarter City model through viewing a city as an integrated whole whereas the significance of such interrelationships among city components is not discussed in the Wheel model. Further, IBM identifies three major characteristics that need to be present in a city to become smarter. One is leveraging information to make better decisions. The data on public safety, social services and how the transportation/water systems work are of importance and for the cities of tomorrow this data should be unlocked and important information should be derived that we can act on. The second is anticipating problems to resolve them proactively. Beyond simply deriving information, the future problems that the cities may face, how to handle the influx of people and what would be the expectations of the people should be anticipated based on the available information. The third is coordinating resources and processes to operate effectively. Using information, processes should be optimized and resources should be leveraged collaborating with one another. The need of delivering innovative solutions for the evolving needs of the citizens is another important fact highlighted by IBM in order to keep the cities smarter at all times. Initially the city leaders have to provide their citizens with the basic needs and once they are satisfied the citizens need to prosper and they demand for convenient and luxury lifestyles [10]. This needs to be a key consideration in a Smart City model that is developed with the aim of being applied to cities of diverse scales. Cities are dramatically varying in their infrastructural development, geographic, social and demographic characteristics and so as the needs and aspirations of its citizens. Resembling the concept - customer is king in the competitive marketing world, many of the existing frameworks for Smart Cities are emphasizing the need of being citizen centric and highly value the participation of citizens in the process of city governance. Taking into consideration all the above aspects, it is suggested to identify and prioritize the citizens needs and cater the evolving needs initiating from addressing the very basic needs. Maslow used the terms Physiological, Safety, Belongingness and Love, Esteem, Self-Actualization and Self- Transcendence needs to describe the pattern that human motivations generally move through [11] and it is believed 198 198 198 198 198 203 204 204 that the incorporation of Maslows hierarchy of needs will be supportive in successfully executing the above idea. C. Hitachis Smart City Solutions In the view of Hitachi, a Smart City is typically defined as an environmentally conscious city that uses information technology to utilize energy and other resources efficiently [3]. In their vision, a Smart City is one that seeks to satisfy the desires and values of its residents, with the use of advanced IT to improve energy efficiency and concern for the global environment as prerequisites, and in doing so maintains a well-balanced relationship between people and the Earth[3]. According to the Wheel model the key components that constitute a Smart City are regarded as smart economy, smart environment, smart governance, smart living, smart mobility and smart people. IBM, categorizing the different city services namely education, healthcare, social programs, public safety, government and agency administration, smarter buildings and urban planning, environmental services, energy, water and transportation under three broader categories namely human, infrastructure and city planning/management is employing a services approach in realizing a Smart City. In a very much similar view towards a city, Hitachi defines the city as composed of three layers namely, infrastructure layer, urban services layer and urban life style layer and they are engaged in providing services pertaining to each of the above layers. Generation and distribution of electricity, water supply and sewage and telecommunication systems come under the infrastructure layer. Providing building services such as elevators, escalators and air-conditioning, vehicles and other associated components for road and rail as well as operations management systems are described under the urban services layer. Urban lifestyle layer includes information services which ensure the convenience and comfort of the citizens and security systems that help building safety and peace of mind. Distributed renewable energy as opposed to centralized huge power plants are now being regarded as a global trend. Demand side equipment such as Electric Vehicles (EV) and Hybrid Electric Vehicles (HEV), smart grid technologies, Energy Management Systems (EMS) and automated meter reading are among Hitachis energy sector solutions in realizing Smart Cities.
Figure 3: Hitachis view Well balanced relationship between people and earth. [12] Purification of drinking water, processing of industrial and domestic waste water, desalination of sea water, use of geographical information processing in related activities and use of smart meters in sophisticated water usage management are identified as some of their Smart City solutions for water resources. Transportation based on EVs and HEVs, railways and Intelligent Transportation Systems (ITS) are examples for horizontal mobility solutions where as elevators and escalators with high capacity and speed set examples for vertical mobility solutions. Further, they have identified three key features that characterize a Smart City. The first is the integration among different urban infrastructure and making them smart. Making the infrastructure intelligent and adding them some knowledge capabilities and information processing capabilities resulting in ITS and Intelligent Water Systems and so forth are implied by the term smart. The second point is fusing control and information. The intent is the use of information pertaining to a particular city operation in its operational control. Further, by interconnecting different infrastructural information systems and performing integrated management it is aimed to achieve overall optimization. The other key feature is the need of equipping the cities with their own sensory nervous systems enabled by todays smart meters and sensor networks, replacing the earlier system in which the information flowed only in one direction.
IV. IDENTIFIED KEY FEATURES FOR A GLOBAL SMART CITY MODEL Placing the major concern on overcoming the limitations in the existing models that restrict the concept being promoted to small and emerging cities especially in developing economies, six key features have been identified that should be present in a new model that tries to achieve a sufficient level of flexibility.
a) Government-led initiatives that collaborate with the private sector The vision of a Smart City and the models developed in realizing Smart Cities by different organizations are usually tailored around the areas of their core competencies. The efforts of business organizations towards corporate social responsibility are always highly appreciated and in order to prosper in realizing Smart City objectives the need of government collaborations with leading business companies is viewed as essential. At the same time it should be accepted that the high profit generations aimed through investments in Smart City initiatives are the major motivation behind the private sector involvement in Smart City projects and this can be viewed as one of the major reasons behind the lag of introducing and promoting the concept to smaller cities. But the responsibility of government authorities in creating environments that allow the citizens to prosper in their lives can never be relaxed. Therefore the government authorities need to take the lead in this new transformation supported and accelerated by the corporation of the private sector. 199 199 199 199 199 204 205 205 b) The hierarchy of needs serves as the basis on which the model is built upon
Figure 4: Maslow's hierarchy of needs. [13]
The differently identified city components in the above discussed models using different approaches need to be reconsidered. No city will prosper unless the basic needs of its citizens are met and therefore the cities should identify and prioritize the criteria the citizens are demanding and should be catered accordingly. However the task of identifying the criteria and ranking them appropriately is truly complex and it is believed that the above challenging task needs to be assisted by a well established framework. Therefore it is suggested to build up the model, the needs hierarchy proposed by Abraham Maslow being the base in which physiological, safety, belongingness and love, esteem, self-actualization and self-transcendence needs describe the pattern that human motivations generally move through.
c) Flexibility of the model in applying for a city of any scale is achieved through enabling the cities to identify and define their needs and aspirations by their own As proposed by Cohen and many others, allowing the cities to define their own vision and objectives, strategies in achieving the set objectives as well as the evaluation criteria on which the cities could identify where they are currently standing is viewed as of higher importance and further promoted as a pathway in enhancing the applicability of the model to a city of any scale.
d) Emphasis is placed on participatory governance inspired by the advent of new technologies; the stakeholder feedback generated through continuously evolving needs will give the model a cyclic behavior Smart Cities are not something that should be tackled by just governments and corporations and then presented to residents. The general public must also be actively involved in sharing their own ideas and helping to formulate the cities by throwing their own wisdom into the pot. That is what Smart Cities are all about [14]. Living labs which can be regarded as a research concept or a user centered open innovation eco system often operates in a territorial context such as a city or a region which integrates concurrent research and innovation processes[15] is viewed as one of the most sought ways in achieving the said objective. Comninos et al. in developing a policy roadmap for Smart Cities and future internet also have identified the adopting of the concept of living labs, open innovation and web 2.0 technologies as an effective means of promoting a more proactive role of users or citizens in service creation which will lead to an enhanced coordination between the demand of citizens and supply by the city authorities [16]. The feedback loop enabled and reinforced by these new technologies will introduce to the model, the iterative four- step method - PDCA (plandocheckact or plando checkadjust) further directing the cities towards achieving continuous improvement and control.
e) Interconnections among different entities are encouraged and optimizations are targeted in the utilization of existing city resources As emphasized by many scholars, integrations among different city components are viewed as crucial. Processes will be optimized and streamlined to enable efficiencies in a grand scale by integrating intelligence, assuring the right information to be there in the right hands at all times and through matching supply side and demand side data.
f) Universal design is integrated so as to make the cities accessible and livable for all Focused attention will be paid in integrating the universal design to the proposed model in order to make the cities of tomorrow, accessible and livable for everyone in the greatest possible extent, regardless of their age, ability, or status in life.
V. CONCLUSION AND FUTURE DIRECTIONS The existing literature on the concept of Smart Cities, suggested definitions, proposed models and successful Smart City implementations were reviewed, identifying the limitations in existing models that restrict the concept being promoted to smaller and emerging cities especially in developing countries. Taking into consideration the major concerns and key features of existing models, six key features have been figured out that need to be present in a Smart City model that is flexible enough to be applied for cities of varying scales. Maslows hierarchy of needs serves as the base on which the model is built upon and the model associates a cyclic behavior. Focused attention is paid in optimizing the utilization of available city resources and at the same time universal design is integrated to the model. Followed by a study of the engineering background and the strategies used in major Smart City pilot projects in Japan and in other countries and similar developments of Agent Based Models of urban systems, it is aimed at developing an 200 200 200 200 200 205 206 206 Agent Based Model that simulates the actions and interactions among participating entities mapped according to the above identified key features. The model will then be validated using an emerging city in Sri Lanka, as the case of interest.
ACKNOWLEDGMENT Foremost, I would like to express my sincere gratitude to my academic advisor Prof. Ashu Marasinghe for the continuous support provided in this research and study. His guidance helped me in all the time of research from the initiation of the concept to writing of this paper. Besides, I would like to thank the rest of the academic staff members of Nagaoka University of Technology for their valuable guidance. I express my sincere gratitude to the pioneers of the concept of Smart City and to those who have enormously contributed towards the development and promotion of the concept. I am also thankful to all the members of the Smart City research team for the stimulating discussions and shared views, and to all the other lab mates in the Kansei Engineering laboratory, Nagaoka University of Technology for their motivations and the support provided in successfully completing this task. Last but not the least I would like to thank my family; my parents for making me the person I am. REFERENCES [1] A. Caragliu, C. D. Bo, K. Kourtit and P. Nijkamp, Performane of the Smart Cities in the North sea basin, Internet: http://www.smartcities.info/files/13%20-%20Peter%20Nijkamp%20- %20Performance%20of%20Smart%20Cities.pdf, [May 1, 2103]. [2] B. Cohen, What exactly is a Smart City?, Internet: http://www.fastcoexist.com/1680538/what-exactly-is-a-smart-city, [Dec. 3, 2012]. [3] Why we need Smart Cities, Internet: http://www.hitachi.com/products/smartcity/vision/index.html, Feb. 25, 2013 [Feb 28, 2013]. [4] C. Harrison and I.A. Donnelly, A theory of Smart Cities, Proc. 55th Annu. Meeting ISSS, Hull, UK, 2011. [5] Smart City concept offers solutions to global problems, Intenet: http://info.japantimes.co.jp/ads/pdf/0131p10-11.pdf, [Dec. 10,2012]. [6] R.P. Siegel, Japans Smart Cities charting a resilient course, Internet: http://www.triplepundit.com/2013/02/japan-smart-cities/, Feb. 15, 2013 [May 12, 2013]. [7] What are Smart Cities?, Internet: http://jscp.nepc.or.jp/article/jscpen/20120920/323732/, [May 12, 2013]. [8] B. Cohen, The top 10 smartest European cities, Internet: http://smartertrends.co.uk/articles/2012-11-14/the-top-10-smartest- european- cities/original/?original=www.fastcoexist.com/1680856/the-top-10- smartest-european-cities, [May 29, 2013]. [9] S.F. DeAngelis, A thoughtprobe series on tomorrows population, big data, and personalized predictive analytics: Part 3, Where things stand, Internet: http://en.paperblog.com/a-thought-probe-series-on- tomorrow-s-population-big-data-and-personalized-predictive- analytics-part-3-where-things-stand-524392/, May 10, 2013 [May. 15,2013]. [10] https://engage.vevent.com/production?eid=556&seid=26425&lc=en& cc=US&1368699289302, [May 15, 2013]. [11] Maslows hierarchy of needs, Internet: http://en.wikipedia.org/wiki/Maslow's_hierarchy_of_needs, [May 13, 2013]. [12] Why Smart Cities are needed now, white paper, Hitachi Ltd, Sep. 2012, Internet: http://www.hitachi.com/products/smartcity/download/pdf/whitepaper. pdf, [May 15, 2013]. [13] Hierarchy of needs, Intenet: http://gerardkeegan.com/glossary/hierarchy-of-needs, [May 3, 2013]. [14] What are Smart Cities?, Internet: http://jscp.nepc.or.jp/article/jscpen/20120920/323732/print.shtml, [May 15, 2013]. [15] Living lab, http://en.wikipedia.org/wiki/Living_lab, [May 16, 2013]. [16] N. Komninos, H. Schaffers and M. Pallot, Developing a policy roadmap for Smart Cities and the future internet, Proc. eChallenges e-2011 Conf., 2011. [17] M. Kohno, Y. Masuyama, N. Kato and A. Tobe, Hitachis smart city solutions for new era of urban development, Hitachi Ltd., Tokyo, Japan, Apr. 2011. [18] G. Falconor and S. Mitchell, Smart city framework A systematic process for enabling smart + connected communities, Cisco IBSG, Sep. 2012. [19] http://jscp.nepc.or.jp/en/yokohama/index.shtml, [Nov. 13, 2012] [20] C. Aoun, How does a Smart City happen, Internet: http://cityminded.org/how-does-a-smart-city-happen-6298, Mar. 12, 2013 [May 11, 2013]. [21] PDCA, Internet: http://en.wikipedia.org/wiki/PDCA, [May 12, 2013].