Safety Audit Report on Walton Hi-Tech Industries Ltd.
Submission Date : 12 August, 2014 Submitted to : Dr. Md. Mamunur Rashid, Management Counselor, BIM Prepared by : Mahmudul Haque, Participant ID:14DH221 Batch : Evening 3(2014), PGDHRM, BIM
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Date: August 12, 2014 To Dr. Md. Mamunur Rashid Management Counselor Bangladesh Institute of Management (BIM) Dhaka.
Subject: Assignment on Safety Audit report on Walton Hi-tech Industries Ltd. Dear Sir With due respect this is my pleasure to submit my assignment on Safety Audit report on Walton Hi-tech Industries Ltd. Walton Hi-tech Industries Ltd maintains standards ISO 14001: 2004 & BS OHSAS 18001: 2007 for Environmental, Occupational health & Safety Management System. Walton Hi-tech Industries Ltd is very much conscious about Environmental, Occupational health & Safety Management System so Walton Hi-Tech Industries Ltd has the individual department named ISO department to monitor and measure this standard. During completing this assignment I acquired a lot of knowledge on Industrial Safety, Health and Welfare which will be very helpful in my professional career in the near future.
This audit report is fully practical oriented and I hope this audit report will fulfill your requirement and expectations. I would be highly glad if you guide me for any additional requirement that I could not brought in my report.
Acknowledgement This is the first time I participated Environmental, Occupational health & Safety Management System audit to prepare this assignment. To be honest it was one of the memorable moments in my career. Earlier we discussed a lot in monthly General meeting but this moment I learnt practically about safety management systems requirement and how are they being implemented in Walton Hi-tech Industries Ltd. I would like to thank Dr. Md. Mamunur Rashid to choose Safety Audit report on Walton Hi-tech Industries Ltd. as assignments topic. His lecture and guide lines helped me a lot to complete the audit and to prepare the audit report. I would also like Mr. Abdur Razzak, Management Representative (MR) of Environmental, Occupational health & Safety Management System for his tremendous support to from beginning to end of this audit program. I am glad to be a part of Audit Team on the Environmental, Occupational health & Safety Management System.
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Company Profile:
The brand WALTON is owned and operated by R.B. GROUP head quartered in Dhaka, Bangladesh. Its principal activities are designing, manufacturing, exporting, retailing of consumer electronics, home appliances, mobile phones and automobiles. The manufacturing and product design operations are carried out at Walton Hi-Tech Industries Limited (WHIL).
R.B. GROUP has several subsidiary companies under it for distributing WALTON products spread across Bangladesh and International Market.
Established in 2006, WHIL has achieved a considerable market share within the industry. It is the pioneer in manufacturing most comprehensive range of products including Multi-Staged Refrigerator, Freezer, Air Conditioner, Automobile and Home Appliance. WALTON products are recognized for their quality, ease of use and innovative technology.
WALTON uses best-in-class technologically advanced manufacturing facilities to validate and ensures all products innovations are designed around peoples need and aspirations touching ones life every day.
WALTON has countrywide Retail Sales Outlets and more than 100 Service Points with highly skilled and efficient technical personnel. It has International Standardization Certification ISO 9001:2008 for Quality Management System and ISO 14001: 2004 & BS OHSAS 18001: 2007 for Environmental, Occupational health & Safety Management System.
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Audit Plan
Date of Audit 20/07/2014 Type of Audit Internal Audit Method Sample Based Opening Meeting 10:00 am -10:30 am Document Check 10:30 am -11:00 am Site Visit 11:00 am-01:00 pm Launch Break 01: 00 pm -01:40 pm Auditors Discussion 01:40 pm:02:00 pm Site Visit 02:00 pm-05:00 pm Closing Meeting 05:00 pm-05:30 pm Auditor Lead Auditor: Mr. Abdur Razzak Members: Mahmudul Haque Ashik Al Mamun Mojahidul Islam Kh. Shahriar Murshid Ahasan Tarique Foysal Wahid Moklesur Rahman Shafiquzzaman Tayeb A.K.M Ehsanul Hossain Alak Chakraborty Enamul Haque
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Opening Meeting the opening meeting is the formal initiation of the audit.
Opening Meeting Agenda 1. Welcome 2. Sign In sheet 3. Introductions 4. Review of Audit Objective/Scope as stated on the Internal Audit Notification 5. Questions regarding Objective/Scope 6. Are there any additional concerns/changes that need to be addressed? 7. Discuss Audit timetable 8. Discuss Audit Methodology 9. Questions regarding Audit Methodology 10. Documents Review 11. Confirmation of formal communication channels between the Audit Team and the Auditee. 12. Are there any confidentiality issues the Audit Team needs to be aware of? 13. Briefly discuss the closing meeting: Interview Reports, Concerns and Internal Audit 14. Schedule Closing Meeting 15. Final questions/comments 16. Closing
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Closing Meeting: The primary purpose of an audit closing meeting is to present the audit findings and conclusions, ensure a clear understanding of the results, and agree on the timeframe for corrective actions.
Closing Meeting Agenda 1. Acknowledge and thank those who participated 2. Sign in Sheet 3. Reminder of objective/scope of the audit 4. Share positive findings 5. Explain opportunities for improvement/observations 6. Explain methods that will be used for identifying and recording nonconformities 7. Identify limitations of the audit 8. Present audit findings and summary statement* (explain final report will be delivered with 2 to 3 business days) 9. Agree to necessary corrective action 10. Agree to timing for completion of corrective action (answer is requested within ten days; however the actual fix may take longer) 11. Ask auditees if further clarification is needed 12. Conclude the meeting
*Summary Statements 1) Total number of nonconformities 2) Where the nonconformities were found 3) Areas/functions where no nonconformities were found 4) Observations of areas of concern 5) Management system requirements most often not met 6) Recommendations, if appropriate
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Audit Objective: The objectives of internal safety audit program include: 1. Verify safety programs have been developed/implemented in accordance with system safety program plan requirements 2. Assess effectiveness of the industrys system safety programs 3. Identify program deficiencies 4. Identify potential hazards in the operational system and weaknesses in the system safety programs 5. Verify prior corrective actions are being tracked for closure 6. Recommend improvements to the system safety program 7. Provide management with assessment of status and adequacy of system safety program 8. Assure continuing evaluation of safety-related programs, issues, awareness and reporting
Audit Method:
The methodology used in this audit consisted of the following - Trained Internal auditors have undertaken an OHSMS audit using relevant WHIL OHSMS Audit documentation. This documentation includes: Three types of audit activities have used to assess the level of conformance of the area name to the WHILs OHSMS policy: 1. Conducting interviewing with relevant staff e.g. Head of department, Unit Managers and general staff.
2. Review of documentation and records e.g. workplace inspections, OHS Hazard and Risk Register, Corrective Action table, Safety Policy, position descriptions, OHS Training Plan, and OHS Induction Checklist.
3. Observation during site inspections e.g. Workshops, storerooms.
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Audit Scope: The scope of the audit is to cover: Risk assessment the assessment of risks posed by non-compliance with the license standards and development of a risk-based audit plan to focus on the higher risk areas, with less intensive coverage of medium and low risk areas;
Process compliance the effectiveness of systems and procedures in place throughout the audit period, including the adequacy of internal controls;
Outcome compliance the actual performance against standards prescribed in the license throughout the audit period;
Output compliance the existence of the output from systems and procedures throughout the audit period (that is, proper records exist to provide assurance that procedures are being consistently followed and controls are being maintained);
Integrity of performance reporting the completeness and accuracy of the performance reporting to the Authority;
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Audit Tool Definitions
C Conformance A judgment made by the auditor that the activities undertaken and the results achieved fulfill the specified requirements of the audit criteria. PC Partial Conformance. A judgment made by the auditor that the activities undertaken and the results achieved partially fulfill the specified requirements of the audit criteria. While further improvements may still be possible, the minimum requirements are being met. NC Non- Conformance A judgment made by the auditor that the activities undertaken and the results achieved do not fulfill the specified requirements of the audit criterion. This may be caused by (a) the absence or inadequate implementation of a system or part of a system; or (b) failures by Supervisors and/or workers to follow documented systems or procedures, or (c) lack of evidence to demonstrate that requirements are being met. NA Not Applicable. A judgment made by the auditor that this criteria does not apply to the work unit NV Not Verifiable A judgment made by the auditor that these criteria cannot be verified.
Audit Criteria
No. SAFETY ITEM Acceptance Comment & Corrective Action Housekeeping 1. Storage spaces are orderly with ample aisle space. C 2. Floors are clean and free of wires, tools, etc. C 3. Stairways are clear of clutter and spills. C 4. Temperature is within established guidelines. C
11 No. SAFETY ITEM Acceptance Comment & Corrective Action 5. Walls, windows, and ceilings are well constructed and free of hazards. C 6. Machines, benches, and other equipment are arranged so as to conform to good safety practices. C 7. Illumination is safe, sufficient, and well placed. PC One energy savings bulb was disabled in AC R&D Department two days ago, no action taken yet. Action was taken immediately. 8. Ventilation is adequate. C 9. Lockers are inspected regularly for cleanliness and fire hazards. C 10. Locker doors are kept closed. PC Lockers of Mr. Jalils (AC Department was not found Closed). Promised to do it regularly. 11. General appearance is orderly. C 12. Special tool racks are kept in orderly condition and provided at benches and machines. C 13. Tools are stored properly. C 14. Tools, supply, and/or material rooms are orderly. C 15. Sufficient scrap boxes are provided. C 16. Scrap stock is put in scrap boxes promptly. C 17. Materials are stored in an orderly fashion and in a safe condition. C
12 No. SAFETY ITEM Acceptance Comment & Corrective Action 18. Oily rags and waste are placed in a spring lid metal container and the container is emptied frequently. NV 19. The lab is sanitized to meet health code where appropriate. NV 20. Oil spills and other slippery substances, which might result in an injury-producing fall, are promptly cleaned up. C 21. Electrical wires, cables, pipes, or other objects that cross aisles are clearly marked and properly covered. C 22. Covers or guardrails are provided to prevent persons from falling into drainage ditches, open pits, vats, tanks, etc. C 23. Load ratings are posted on all upper storage areas above seven (7) feet. C 24. Multiple appliance plugs in the receptacle outlets do not overload the circuits. C 25. All electrical wiring is properly insulated. C 26. Ground fault devices protect exposed receptacles and water coolers. C 27. All switches in electrical boxes are identified as to function. C 28. Extension cords are not used as permanent wiring. C 29. All electrical equipment is installed in a neat and workman-like manner. C 30. All electrical equipment, such as fuse boxes, switch boxes, etc., are firmly secured to the surface on which it is mounted. C 31. Ground fault devices (GFI) are provided where required. C 32. Ladders are maintained properly. C 33. Corners are clean and clear. C
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Medical Services and First Aid 34. Emergency facilities for drenching or flushing the eyes are available within the work area where the eyes may be exposed to injurious, corrosive materials. C 35. Emergency facilities for drenching the body are available within the work area where the body may be exposed to injurious corrosive materials. C 36. The first aid kit is adequately stocked, including rubber gloves. C 37. A qualified individual administers first aid. C 38. Fire blankets are in place in those areas where the potential for fire and explosion exist. Large room have two fire blankets. C 39. A blood borne pathogen plan is in place. C 40. The industry has two or more individuals qualified to administer first aid. C
Fire and Fire Extinguishers 41. Fire extinguishers are of proper type, adequately supplied, properly located, and maintained. C 42. Instructors and staffs know location of and use of proper types of extinguishers for NC Some employees are found who do not use of proper
14 various fires. types of extinguishers for various fires. 43. Fire extinguishers are inspected monthly and tested frequently. C 44. A durable tag is securely attached to the extinguisher to indicate the date of recharging and is signed or stamped by the recharger. C 45. Fire extinguishers are located in areas where combustible liquids are stored or used. C 46. Persons with handicaps are provided for in fire and emergency evacuation plans. NV
Doors and Emergency Exits 47. The number and location of exits are adequate. C 48. Fire and other evacuation plans are posted in conspicuous locations in all areas. C 49. Fire exits are lit and clearly marked. C 50. Doors that might be mistaken for exits are marked NOT AN EXIT or marked so as to identify their purpose, such as Storage Room. C 51. Emergency exit doors are not blocked by equipment or debris. C
15 52. Doors open and close properly. C 53. Exit ways are wide enough to permit ease of passage. C 54. Doors that are designed for emergency exit are kept unlocked from the inside and equipped with panic-type hardware. C 55. Doors swing to accommodate exit traffic. C
Hazardous Materials 56. Combustible and flammable liquids/materials are properly stored and safeguarded. C 57. Oxygen and other compressed gases are stored away from combustible materials and in an upright position C 58. Oxygen cylinders are separated from fuel gas cylinders and combustible materials. C 59. Dangerous materials are stored in metal cabinets. C 60. Compressed gas cylinders are legibly marked to identify their contents. C 61. Used oil is stored in drums or tanks with proper containment in a dry area. NV 62. Used oil is picked up by a reputable hauler/recycler. NV 63. All used oil drums or tanks are labeled Used Oil Storage. NV 64. Used oil is kept free from solvents, anti- freeze, brake fluid, or any other substance which would be classified as a hazardous waste. NV
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Equipment 65. Machines are arranged so workers are protected from hazards of other machines, passing staffs , etc. C 66. Dangerous areas are properly indicated. C 67. All equipment control switches are easily available to the operator. NC In Refrigerator-2 Production department one switch was not working properly. 68. All machines are locked out when the instructor is out of the room. N/A 69. Brushes are used for cleaning equipment. NC In Motorcycle chassis department one found washing motorcycle using cloth instead of brush 70. Non-skid areas are provided around machines. C 71. Machines are in safe working order. C 72. Machines are properly guarded to comply with safety codes. C 73. Adequate supervision is maintained where staffs are using machines and dangerous tools. C 74. Tools are kept sharp, clean, and in safe working order. NC In most of the department tools were not found clean.
17 75. Cooking and eating utensils and equipment are properly disinfected. C 76. Instructions for operating and stopping machines are posted on or near the machines. C 77. All electrical appliances, which may be used in damp or wet locations, are properly grounded. C 78. All fans are guarded. C 79. All points of operation where employees are exposed to injury are properly guarded. C 80. All electric portable power tools are properly grounded. NV
Personal Protection 81. Safety glasses/goggles/eye protection are provided and required for all work when eye hazards exist. C 82. If individual goggles are not provided, hoods and goggles are properly disinfected before use. NV 83. Shields are provided for electrical welding. C 84. Aprons or lab coats are worn in the lab. C 85. Staffs remove rings and other jewelry when working in the lab. C 86. The proper kind of wearing apparel is worn for the job being done. C 87. Leggings, safety shoes, etc., are worn in special classes requiring such protection. C 88. A respirator is used when spraying in the finishing room. NV 89. Protective footwear is worn when moving C
18 heavy equipment or materials. 90. Personal protective equipment is provided in areas where noise levels exceed established permissive exposure. C 91. Persons who require prescription eyeglasses wear safety lenses. C
Instruction 92. Safety rules are posted. C 93. Printed safety rules are given to each staffs. NC None could show the documents 94. Staffs sign the safety agreement. C 95. There is a safety committee. C 96. Safety contests are promoted. C 97 Videos are used in safety instruction. C 98 Safety posters are posted in the rooms. C 99 Industry representatives give presentations on safety. C 100 Tours are taken of other factories plants as part of safety instruction. NC No Tours are taken 101 Industry representatives make safety inspections of the lab/classroom. (AYES, ASE, AGC, ABC, KCIEC) C 102 Staff and staffs receive hazardous communication training at the beginning of each industry term. C
19 Accidents 101 Adequate accident statistics are kept. C 102 Accidents are reported to the proper administrative authority. C 103 A copy of each accident report is filed with the appropriate authority. C 104 Accident reports are analyzed for instructional purposes and to eliminate hazards. C 105 The industry has a written hazardous communication program. C 106 The industry maintains an up-to-date MSDS file. NC File was not found up to date. 107 Emergency numbers, such as 911 and fire and police department numbers are posted in the appropriate location. C
Audit Summery Audited Department 04 No of Auditors 12 No of Good Areas ( Conformity) 88 No of Bad Areas (Non conformity) 07 No of Partial Conformity 02
Good Areas: Walton very much very conscious about Environmental, Occupational health & Safety Management System. It has established individual Fire safety team to prevent any kind of fire related damages. A self-dependent hospital has been established for preventing accidental issue. Whole areas are posted various types of Safety Instructions. All type of indications are marked all over the factory. It has taken a lot of training and awareness program to create skill and awareness among employees. It can be said easily that Walton Hi-tech
20 Industries has set up a strong Environmental, Occupational health & Safety Management System. Related Picture:
Different Types of Safety Awareness Posters Signs are displayed all over the factory.
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Instructions are displayed where safety Items are necessary to use.
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Using Safety Hand gloves, Ear Plug & shoe
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Safety is first Priority
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Fire Extinguisher Indications are marked on the floor.
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Fire Fighters are on duty on various parts of the factory.
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Fire Extinguisher Sign are highly highlighted(easily visible)
27 Bad Areas: During the audit some nonconformity also found such as no training programs were arranged for the newly appointed employees and MSDS file were not found up to date. Tour program should be taken to another factory to acquire mass knowledge about safety management system.
Recommendations for Non-conformities No. NC Suggestion 1 Some employees are found who do not use of proper types of extinguishers for various fires. They should take initiative action for the new employees to provide training on different type of fire. 2 In Refrigerator-2 Production department one switch was not working properly. Maintenance Department should be more careful to work according to check list. 3 In Motorcycle chassis department one found washing motorcycle using cloth instead of brush To keep the standard monitoring should be increased. 4 In most of the department tools were not found clean. Supervisors should be more careful regarding this issue. 5 Printed safety rules are not given to each staffs. Printed safety rules should be given to each staffs immediately. 6 Tours are taken of other factories plants as part of safety instruction. They should have regular visit in other factories to acquire more knowledge on safety related issue. 7 MSDS file were not found up to date. The industry should maintain an up-to- date MSDS file.
MR Comments: Management Representative who also Part of audit team promised to remove all type of non-conformities within short period. It might take 02 weeks.
Conclusion: I am very much glad to be a part of this internal Audit team. I learnt a lot safety related issues during this audit. Again, I would like thank my honorable course teacher to such type of learning topic as part of our study.
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Appendix:
1. Class note of Dr. Md. Mamunur Rashid 2. Book: Industrial Safety & Health by Dr. Md. Mamunur Rashid 3. Different web sources for Safety Audit related report 4. Environmental, Occupational health & Safety Management of WHIL