Release Notes: Production Version

Release Notes
1

Release Notes Version: V1.0 Document Owner: Zoltan Miskei

Product Name: OpenScape 4000 CSTA
Product Version: V7
Software Release is identified by Version: V7 R1.206.0
(only V7 integration release of OpenScape 4000 V7 R1.8.0)
Major Release Minor Release Fix Release Hotfix Release

Production Version:

System:

File type Product Item Number / File name Size
rpm hp4k-CAP_Inside-7.1.0-1.noarch.rpm 24 kByte
rpm hp4k-CAP_Inside-image-7.1.6-0@APE.noarch.rpm 309828 kByte
rpm hp4k-common-1-13.noarch.rpm 16 kByte

Export Control Classification Data AL: N ECCN: 5D002TSU

Field Trial: eeQS: Limited Availability: General Availability:

Notice:
This document contains confidential information that is proprietary to Unify GmbH & Co. KG. No part of its
contents may be used, copied, disclosed, or conveyed to any party in any manner whatsoever without prior
consent.

DECLARATION DATE: Date : 2014-05-28

DECLARED BY: Corresponding PL-Development : Andrea Nagy
Corresponding Test TPL : Zoltan Miskei
DELIVERABLES: Full Release: Delta Release:

Copyright Unify GmbH & Co. KG, 2013
Hofmannstr. 51, 81379 Munich, Germany
All rights reserved.
The information provided in this document contains merely general descriptions or characteristics of
performance which in case of actual use do not always apply as described or which may change as a result of
further development of the products. An obligation to provide the respective characteristics shall only exist if
expressly agreed in the terms of contract. Availability and technical specifications are subject to change without
notice.
Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other
company, brand, product and service names are trademarks or registered trademarks of their respective
holders.

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Release page 2 (of OpenScape 4000 CSTA V7

Table of Contents

1 HISTORY OF CHANGE ................................................................................................................................4

1.1 HISTORY OF CHANGE (RELEASE NOTES)....................................................................................................4
1.2 RELEASE NOTES HISTORY .........................................................................................................................4
1.3 PRODUCT VERSION HISTORY .....................................................................................................................4

2 IMPORTANT INFORMATION.......................................................................................................................5

2.1 INSTALLATION...........................................................................................................................................5
OSC4K V7 integrated installation ..................................................................................................................5
2.2 UPGRADE / UPDATE ..................................................................................................................................5
2.2.1 From Hipath 4000 V6 ......................................................................................................................5
2.2.2 From OpenScape 4000 V7 R0 .......................................................................................................5
2.3 FALLBACK ................................................................................................................................................5
2.4 SECURITY CONSIDERATIONS .....................................................................................................................5
2.5 SPECIAL SETTINGS AND INSTRUCTIONS ......................................................................................................5
2.5.1 Information to Phone Services........................................................................................................5

3 REPORTED PROBLEMS / SYMPTOMS UNDER ANALYSIS ....................................................................6

4 RESTRICTIONS, WORKAROUNDS AND HINTS .................................................................................... 10

4.1 RESTRICTIONS ...................................................................................................................................... 10
4.1.1 Limitation of RouteRegistration.................................................................................................... 10
4.1.2 Restriction for ACL direct connectivity ......................................................................................... 10
4.1.3 Restriction for UserToUser .......................................................................................................... 10
4.1.4 Important Note for RLC V7 R1.3 and later:.................................................................................. 10
4.1.5 Multiple Web Admin Login is not allowed .................................................................................... 10
4.1.6 Restriction for Offered mode ........................................................................................................ 10
4.2 WORKAROUNDS / HINTS ........................................................................................................................ 10

5 CHANGES.................................................................................................................................................. 11

5.1 NEW IN THIS RELEASE ............................................................................................................................ 11
5.2 IMPLEMENTED CHANGE REQUESTS ......................................................................................................... 11
5.3 RESOLVED REPORTED PROBLEMS / SYMPTONS ...................................................................................... 11

6 HARDWARE AND SOFTWARE COMPATIBILITY .................................................................................. 13

6.1 HARDWARE REVISIONS .......................................................................................................................... 13
6.1.1 Server........................................................................................................................................... 13
6.1.2 Client ............................................................................................................................................ 13
6.2 FIRMWARE RELEASES ............................................................................................................................ 13
6.3 LOADWARE RELEASES ........................................................................................................................... 13
6.4 SOFTWARE RELEASES............................................................................................................................ 13
6.5 OPERATING SYSTEMS (INCLUDING SECURITY ALERTS).............................................................................. 14
6.6 COMPLIANT PRODUCTS (COMPATIBILITY MATRIX) ..................................................................................... 14

7 SERVICE INFORMATION ......................................................................................................................... 16

7.1 MANAGEMENT INFORMATION BASE.......................................................................................................... 16
7.2 LICENSE MANAGEMENT .......................................................................................................................... 16
7.3 REMOTE SERVICEABILITY ....................................................................................................................... 16
7.4 PRODUCT AND DIAGNOSTICS STRUCTURE IN G-DMS/ SWS AND GSI-FLOW ............................................. 16
7.4.1 Product Structure ......................................................................................................................... 16
7.4.2 Diagnostics Structure ................................................................................................................... 17
7.5 DIAGNOSTICS REQUIREMENTS ................................................................................................................ 17

8 DOCUMENTATION REFERENCE ............................................................................................................ 17

9 ATTACHMENT........................................................................................................................................... 18


1 History of change

1.1 History of change (Release Notes)

Only development internal!

Version Date Changes Author
1.0 08/05/2014 Release of OpenScape 4000 CSTA V7 R1.206.0 Zoltan Miskei

1.2 Release notes history

Version Date Changes
1.0 08/05/2014 Release of OpenScape 4000 CSTA V7 R1.206.0

1.3 Product version history

List of all released Software Versions since Major Software Release (M3), i.e. all Software Releases in
PRISMA/SWS having been released within this Product version:

Software version
(e.g. Vx[.y] Rm.f.h)
Production version
(e.g. APS)
Date Remarks
V7 R1.206.0 CI-SW7.00 08/05/2014 OpenScape 4000 CSTA V7


2 Important Information

2.1 Installation

OSC4K V7 integrated installation

The V7 integrated version can be installed via FirstInstallationWizard (version R1.8.0) it installs the CSTA
R1.206.0

2.2 Upgrade / Update

2.2.1 From Hipath 4000 V6

Upgrade from HP4K V6 R1/R2 version to OSC4K V7 R1 is not possible.

2.2.2 From OpenScape 4000 V7 R0

Precondition: activate Assistant HF5 (V7 R0.14.5) (which is mandatory anyway) before RLC transfer.

2.3 Fallback

Via Assistant Deactivate the HF upgrade can be rolled back.

2.4 Security Considerations

2.5 Special settings and instructions

2.5.1 Information to Phone Services

Performance measurement test proof that
In case 2000 Phone Services users configured in the database of OpenScape 4000 CSTA V7, and
from those if 100 devices/users using simultaneously the EasyLookup (open data pathes)
then the menu display reaction time is in an acceptable interval (3-4 seconds)
(This means that 100 data path can be used in the same time.)

3 Reported Problems / Symptoms under Analysis

GSI-flow
Ticket
MR / CQ Summary Work-around

H80930 DR: SC2: Automating rmx configuration for
CAPInside links

H92263
SD2: Housekeeping mechanisms for CSTA
logs

H95887 SD2 CSTA Deactivation failed on SurvSG
H96783 Get Switching Function Devices Response
problem

H96926 Snapshot shows only one device
H97466 XCI-Tray: error at password expires
H97877 Connection slowing should be documented
H99356 DR:WO avoid failing CSTAupgrade R11.202.0
on sep.DUPLEX
Restart the CSTA VM and
start the upgrade again
I01722 Allow held service for keyset devices in
servicesPermitted

I01724 reConnect unnecessary in delivered event
after deflect call

I01725 reConnect unnecessary in delivered event
after call back

I06303
XCI: Phone display error after CSTA has been
restarted

I07249 Cleanup and fix ccs language files

I07357
log communication data between XCI and UC
server

I07383
XCI: in waiting state EasyShare shouldnt be
allowed

I07398 Fully automated build

I07399

Unified User Interface

I07409
Download link to XCITray must be provided
on CBAdmin/XCI GUI

I07424
EasyShare: Not logged into UC error
message should be given.

I07687
SD2:Upgrade to RLC V6 R1.11.0 failure on
CSTA side on APE

I08100 XCI Tray error at password change

I08926
CSTA Deflect call req. while ring on dev.
dropping the call

I10976
CSTA: XML SiemensPrivateData parsing
missing

I12608
V6R2 Simplex system with SG integrated
GUI but via ComW

I13270
6R2 Phone Services LDAP user changed in
menu - not update


GSI-flow
Ticket

I14588
6R2 PS in APEmode; Wrong response from
UCM

I14591
6R2 PS in APE mode; no XMLSystray
connected

I18271 ccs context initialization to webapp load

I19672

V6R2.14Regression-CSTA CB Driver stopped

I20859
cbdriver debug setting from parameter to
config file

I20878 6R2 No entries found on logs - log file size 0

I21382
4UC000000 wrong alternate icon after
conference scenario

I21568 Connection Cleared instead of Diverted event

I22499
4UC000000 CheSe -UC-user calls UC-chief
and UC-sec answer #3

I22847
4UC243456 OSC-4k Team call control wrong
handlin

I23477

Optional referal settings in CCS LDAP search

I24170
Https connection: same alias, different cert
and key

I25069
4UC250752 Red handset at wating call after
second-call answer

I25270
4UC251386 UC0 calls UC1consCall fails -
reconnect to waiting

I26236
CA stopped - 1528 Unknown
SystemErrorCode

I28108
More than 5 app: Configuration allows access
to Add new app

I28159
Adv. Configuration - Import config - not
working in chrome

I28384 Force CLA connection reset from GUI

I28387
4UC000000 call over BusyTrk-NoBchAvail not
sign. correct to

I28401 License OV shows wrong info

I28622
CBDriver error after application change in
CSTA

I28830 CA stopped - changes in DB generate errors

I29089 6R3 APE Restore sporadically not working

I29097 Wrong monitor set requests: xref ID stored

I29811

ONS_OND: DDL in XML

I30660
4UC7000000 Persi name missing in CSTA
transfered event

I31992
new CAs with HBR restore, AMO config and
PBX Link issue

I32026 rebrandig: Manufacturer name in private data

I32108
during Easylookup actions sporadicaly
cbdriver restart

I32154 4UC7 CSTA GUI improvement - 2



GSI-flow
Ticket

I32156 4UC7 CSTA GUI improvement - 3/2



I32205
CSTA R11.204.12 Two CAs can't be used at
the same time

I32218
R11.204.12 - Add app issue (External DNIS
and License)

I32223
Https connection: same cert and key, different
alias

I32701 CR RQ00035876 MULAP

I32702
4UC7000000 V6->V7 upgr. & HBR restore;
PLT restart needed

I32737 CSTA AMO config lost after reboot/switchover

I32917
Remove AcivateMultiLdap.java, ldaplist.jsp
(never used)

I32960
ccs: NullpointerException if there is no result
for a search

I33123
4UC: second step for CFNR or DEFLECT to
UC member

I33757
Further enhancements for Seamless HO --
unsuccesful cases

I33869
4UC7277753 stn move from node 1 to node 2
w/o changing e164

I34300 4UC7278785 - Missing buttons for 2nd call
through PD

I34426 missing CallID in
Snapshot_DeviceData_request

I34677 4UC7000000 Wrong Service permitted after
alternate - 2 conf

I35131 CSTA: TCP port: number format exception
I35135 4UC7280979 Incoming DAKS emergency call
is displayed in call

I35350 4UC7000000-Missing CSTA events after
consultation

I35439 CSTA activation fails if the logs are full
I36253 4UC7000000 - Alternate should not be
possible in Conference

I36712 4UC7271250 Missing DIVERTED in case of
remote pickup

I37362 4UC7289305-Nw_Recall-xfer ring - CCW not
updating after answ

I37368 Problem with selecting Text in Trace window
I37399 Tray can't be found when EasySee is
accessed

I37405 4UC7289489 - CCW dissapears after Park-
Unpark operation

I37913 4UC7291379 FR4HF5 Outgoing CCW after
attendant answer - 4k h


GSI-flow
Ticket
I38254 Easylookup bugs due to failed import
I38502 CSTA R13.202.3 - CA stopped - Statistics;
Unexpected error

I38529 4UC7000000 - Alternate should not be
possible in Conference

I38541 CSTA language files should be in the configdb
I38613 EasyUC: logon fails if password contains '#'
I38742 4UC7294892 CFNR to busy - mixed name
and number in CCW and w

I38785 XML: MonitorStart - optional field monitorType
I38818 CBdriver error after deleting application
I38883 No connection to cbdriver after appl. Remove
I38950 4UC7277951-SnapshotDevice,SnapshotCall
only with ONS

I39105 HiSAT: 23569: kernel vulnerability
I39112 Ph. Serv. - Dev. Import - lang. not changed for
device (GUI)

I39216 4UC7275857 Incorrect journal entries in case
of sst to busy

I39221 4UC7296711-Pickup- wrong C and D journals
and CCW after rec

I39817 ACL fastdata C->S displayMode private data
I39818 4UC7299602_Wrong CCW in case of NW PU
& route opt.

I39828 Maximum log file size set to default if 0
entered

I39834 Trace Control - functionality changes
I39850 Wrong output at EasySee in case of
conference

I39889 CSTA GUI still uses Siemens name in
Advanced Configuration

I40020 CSTA Logs - Trace disabled, log still updated


4 Restrictions, Workarounds and Hints

4.1 Restrictions

4.1.1 Limitation of RouteRegistration

Such applications which are using CSTA Route Register Request need a to connect to different Connectivity
Adapters, if they are using the same device.
Only one Route Registration allowed to a device per Connectivity Adapter.
Of course on the same Connectivity Adapter next to a RouteRegistration user application any other
application can connects which is not using the RouteRegistration functioanlity.
(Remark: Currently 4 application-connections are supported per Connectivity Adapters.)

4.1.2 Restriction for ACL direct connectivity

From HiPath 4000 V6 all CSTA applications must use the CA4000 adaptor of the integrated HiPath
4000 CSTA via customer LAN port. This includes HiPath CAP V3.0 when used.
Applications using direct ACL connectivity via Atlantic LAN are no longer supported.

4.1.3 Restriction for UserToUser

There is new config entry for cbdriver: ALLOW_UUI_IN_PRIVATE_DATA for activate this new
feature it should be set to 1.
If this entry is missing, then the feature UserToUser is turned off.

4.1.4 Important Note for RLC V7 R1.3 and later:

Starting RLC V7 R1.3, please use OpenScape4000V70 instead of HiPath400070 as
RLC root directory - OpenScape4000V70\hhd300\csta.

4.1.5 Multiple Web Admin Login is not allowed

At the same time is not allowed to Login into HiPath 4000 CSTA Web Admin from two or more
different places, only from one place, because it causes request-conflicts and maulfuntion of the
software. In addition in the browser is not allowed to use 2 (or more) Tab for the CSTA GUI.

4.1.6 Restriction for Offered mode

The default value of the parameter CALLOFM in XAPPL 56 is activated, which causes delayed ringing
of the monitored phones.
A manual change of the offered mode is also possible on CSTA GUI. The parameter CALLOFM in
AMO-XAPPL can be added or deleted with it. The checkbox shows the current state checked when
the CBDriver window is loaded. Pressing Change is possible only when the checkboxs state is
different from the result of the DISPLAY result of AMO-XAPPL re-checked before modification.

4.2 Workarounds / Hints

See the comments in the previous table.

5 Changes

5.1 New in this release

5.2 Implemented change requests

CR Number MR / CQ Summary

I36656 CSTA monitoring of Attendant Light

I33574 4UC7 enhancements for Offered mode to Agent

5.3 Resolved Reported Problems / Symptons

GSI-Flow
Ticket
MR / CQ Summary
Fixed issues in V7 R1.206.0:

I31773 4UC7000000 - Alternate should not be possible for CONF_Event
NA12362756 I33956 The CSTA link breaks down after "WrongACL"

I34066 Webserver certificate expired, no access to CSTA GUI

I34503 4UC000000; missing divert event for pickup of consult call

I34536 CSTA XML tags
NA12428689 I34560 No CSTAError after Cons Req with invalid DevID.

I29481 High memory usage on CSTA VM

I34144 4UC7277951-SnapshotDevice,SnapshotCall only with ONS
NA12440511 I34642 failure at CSTA import

I34696 4UC7279732 Handover ring to busy - No CCW at called pty

I35100 4UC7000000 CCW is opened at OND in case OND is in diff node

I35970 4UC7284199 HG member has busy PD- wrong journal - CCW - unkn

I36241 4UC7000000 SST response contain media class invalid

I36319 V7 CSTA Systray screenshot - not for current version

I36540 processor usage
NA12785675 I36549 Ext. phys. device IE handling on ACL Services

I36907 4UC7000000-Incomming call to UC Twinning can not be answered
NA12756998 I37033 second search results wrong query name

I37146 4UC7288478 Wrong CCW in case of xfer ring in node 2

GSI-Flow
Ticket
MR / CQ Summary

I37299 seamlessHandover flag is missing in CSTA XML

I37307 Wrong tag name for user2user

I37517 Upgrade to NTP 4.2.7-p26 or later

I37790 Agent Mode event and E.164

I38166 4UC7: Handle remoteAnswer for hold-retrieve scenarios
NA12994534 I38734 cbdriver crashes if accent char is used

I37934 4UC7000000-Missing DIVERTED for Calling party in NW PickUp

I38971 CSTA XML: wrong tag - connectionList

I39063 CSTA XML: wrong tag name for ReconnectCallResponse

I39064 CSTA XML: ConferencedEvent problems

I39031 PS Client App Page logo(link) functionality issues FF&IE

I39022 4UC7000000 CSTA offerred event for agent calling pty UNKNOWN

I37400 After removing Tray the Unify remains in Start menu

I39168 CSTA XML: TransferedEvent

I39101 Error at displaying logs after changing CA

I39104 HiSAT: H1446 Bouncy Castle Java library

I39100 HiSAT: 1296: apache commons-fileupload

I34109 4UC7000000 TransferNTW-missing answer call service permited

I39323 CSTA - DivertedEvent not generated on V7 R1.4.0 - OSCC Block

I39717 Too big Max log file size can't be entered


6 Hardware and software compatibility

6.1 Hardware revisions

6.1.1 Server

e.g.

Server model Revision
IBM xSeries 346 Not Supported
IBM System x3650T Supported
Fujitsu Siemens RX-330 S1 Supported
IBM System x3250 M2 Supported, Simplex only
IBM System x3550 M2 Supported

6.1.2 Client

6.2 Firmware releases

e.g.
The following table specifies the minimal firmware versions required depending on the server model. Servers
may come from the factory with newer firmware versions; such servers dont need to be downgraded, unless
otherwise noted. If upgrades are required, the firmware versions listed below can be found in PRISMA and
SWS.

Server model Unit Version Alt. Version Build Id

IBM System x3650T
Main BIOS P11.00.0090 none not available
ISMP/BMC ROM 0.54 none not available
FRU/SDR ES-6.6.4 none not available
Onboard LSI RAID IME-5.10.06 none not available

Fujitsu-Siemens RX330
S1
Main BIOS 4.06 R1.01.2440 none not available
iRMC 1.53A 1.66A (version after MOP
Q2645 installation)
not available
RAID MPT BIOS V6.12.00.00 none not available

IBM System x3250 M2
Main BIOS 1.31

M9E131AUS
ISMP/BMC ROM 1.02

M9ET15A
The official firmware version is listed in the Version column. However, depending on the method used to get
the firmware in a running system (BIOS, RSA, ASU), the same firmware may return a different number, listed
in the Alternative Version column. The Build Id can also be used for additional confirmation.

6.3 Loadware releases

6.4 Software releases

e.g.:

This release note contains information pertinent to the OpenScape Voice Server software only. Additional
software products are required to install and operate the OpenScape Voice Server. These products are listed
in the following table, which also includes the respective versions required to use with the current OpenScape
Voice Server software and the location of their respective Release Notes in G-DMS.

Product Software Version Release Date
1
G-DMS Note
OpenScape Voice Server V4 R1.26.2 11/xx/2009 See Section 7
OpenScape Voice Server Image
2
V4 R1.25.2

11/xx/2009
See Section 7
OSC Applications with Server
Images
DVD 3 + PS3

11/xx/2009

6.5 Operating systems (including security alerts)

Operating System Name Operating System Version
Server in case of CSTA integrated to OpenScape 4000 V7

SUSE Linux Enterprise Server (SLES)
for application servers
SLES 11 SP3 64 bit with 32 bit compatibility mode.
Patches: all current patches applied
Clients for Tray

Windows 2003 Enterprise
Windows 2008 Enterprise
Windows 2008 Hyper-V
Windows 2008 R2
Windows 7 (32/64 bit versions)
Service Pack: all SP
Hot fixes: all available Security- & Update Patches

6.6 Compliant products (compatibility matrix)

Hardware and software products that have been tested together with the OpenScape Voice Server, including
third-party products, are listed in the following table, which also includes the respective versions required to
use with the current OpenScape Voice Server software and the location of their respective Release Notes in
G-DMS.

Product Family

Product
Preferred Software Versions
1

Version Status G-DMS Note

HiPath 4000
HiPath 4000
Server

V6 R2.16.0

GA

INF-14-000327
OpenScape
4000
OpenScape
4000 Server

V7 R0.12.0
GA

INF-14-000182
Notes:
1
We recommend customers use the Preferred Software Version for the given products. The preferred
software versions offer higher levels of functionality. However, the OSCV solution can also operate with
Backward Compatibility software. The Backward Compatibility document is located in G-DMS (new
link here). Backward Compatibility, with the caveat that recently added interoperability or advanced features
may not be possible when using these versions. In some cases, if a defect is found when using a backward
compatible version, it may be necessary to update to the preferred version.

7 Service information

7.1 Management information base

e.g.
Product forwards SNMP traps according to a MIB:

Lorem ipsum dolor

7.2 License management

This product is certified for the following:

CLS: CSC: Other Licensing: If you are using others, please describe below:

7.3 Remote serviceability

This product is certified for the following:
SIRA: HiSPA: SSDP: RTPatch:
Other Remote Serviceability: If you are using others, please describe below:

Type of

Transfer time via SIRA/HiSPA/SSDP Installation Time
Installation

Initial
Installation

Delta
Installation

Hints for remote serviciability:

7.4 Product and diagnostics structure in G-DMS/ SWS and GSI-flow

7.4.1 Product Structure

Structure in G-DMS / SWS
Main Category Communications System
Product Family OpenScape 4000
Product OpenScape 4000
Product Version OpenScape 4000 V7
Product Item # P30152-P1579-C1-2 (V7 R1.206.0)

7.4.2 Diagnostics Structure

Structure in Case Tracking System ICTS
Product Family OpenScape 4000
Product Group OpenScape 4000
Product Type OpenScape 4000 V7
Product Version V7 R1.206.0
Software Version P30152-P1579-C1-2

7.5 Diagnostics requirements

8 Documentation reference

E
n
g
l
i
s
h

Documents

Hyperlinks

Remarks

E-DOCU Start E-Docu

Product E-Docu

Installation and Startup

Operating Manual

Quick Reference Guide

Administrator Manual

Sales info

C-SWS Start SWS Main Page


9 Attachment

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