Admin Department Survey

SF 5.5-28, Rev.0, Date: July 21, 2011 - Approved By: CEO

Format not to be altered without the CEO permission
14/11/2011
Dear Valued Employee,
In an effort to improve the functions of Administration Department in our organization, the Department is
interested in knowing what all possible factors could drive our employees and the organization towards Admin
activities including the health and safety. As a valued employee of the company, your opinion is critical to measure
our existing system and facilities which can be used to upgrade the and streamline the procedures and working
environment.
Please participate the following Survey and it will take a maximum of 5 minutes. Any information you include will
be managed confidentially. We are committed to continuous improvement in all areas of our company and your
participation in this survey will be very much appreciated. Thank you for your support. If you would like to
provide your comments to us directly, please feel free to contact me at any time.
Kind regards,
Abdul Jaleel
Administration Manager
Facilities Management
Very
Satisfied
Satisfied Neutral
Not
Satisfied
Very
Dissatisfied
Are you satisfied with the Facilities
Management provided by Admin
department

How are you satisfied with your working
environment?

Your view of the cleanliness of your office
area, surroundings & restrooms etc

Timely response to cleanliness concerns
Conditions of Office Floor, Ceilings,
Interiors and Furniture and Equipments

Timeliness of Repairs and Maintenance
Adequacy of Building Ventilation System
Conditions of Plumbing fixtures (toilets,
wash base, water tapes etc)

Maintaining the Pest Control Treatments
Office Refreshments such as Drinking
water, tea, coffee etc


Front Office
Strongly
Agree
Agree Neutral Disagree
Strongly
Disagree
Front Office Customer Desk is cooperative
and supportive

Admin provides the required tools and
supplies in time to do my job



Admin Department Survey

SF 5.5-28, Rev.0, Date: July 21, 2011 - Approved By: CEO
Format not to be altered without the CEO permission
Front Office
Very
Satisfied
Satisfied Neutral
Not
Satisfied
Very
Dissatisfied
Please rate your telephone or e-mail
interaction with administrative personnel
(i.e. were they courteous & professional?)

Timely answers to inquiries
Attitude, appearance and professionalism
of administrative personnel

Overall satisfaction with the Building
Facilities Administration

Is the Purchasing staff courteous when
responding to inquiries?

Please rate overall customer service of
Purchasing

Please indicate your level of satisfaction
with the existing telephone system


Health & Safety
Very
Satisfied
Satisfied Neutral
Not
Satisfied
Very
Dissatisfied
I understand all the safety rules and
regulations related to my job

Employee safety is a top concern of
company management

Unsafe conditions are fixed in a timely
manner

There are no electrical hazards in my
immediate work area

I have enough lighting in my work area
The temperature in my work area always is
comfortable

I feel my department is flexible in adjusting
work assignments according to employee
safety considerations

Dust and Noise levels are not excessive
My chair is comfortable and adjustable
I know what to do in case of an emergency
situation (i.e. fire, tornado, chemical spill,
etc.)

If I saw another employee committing an
unsafe practice, I would say something
directly to him / her or to his / her
Supervisor


Front Office Excellent Good Satisfactory Average
Below
Average
Your Overall Satisfaction on Administration
Department