Computer

Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Sector :INFORMATION COMMUNICATION TECHNOLOGY INFORMATION COMMUNICATION TECHNOLOGY INFORMATION COMMUNICATION TECHNOLOGY
Qualifcation Title: COMPUTER HARDWARE SERVICING NC II
Unit of Competency: INSTALL COMPUTER SYSTEMS AND NETWORKS
Module Title: INSTALLING COMPUTER SYSTEMS AND NETWORKS
SOGOD NATIONAL HIGH SCHOOL
ICT Department
Zone I, Sogod, Southern Leyte
enricosmart2005@yahoo.com

Plan
Training
Session
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Name of Student: XIANN QUILING PALER
Qualifcation: Computer Hardware Servicing NC-II
Whats Your Learning Style?
For these questions, choose the frst answer that comes to your mind and
click on a, b, or c. Do not spend too much time thinking about any one
question.
1. When you study for a test, would you rather
A. read notes, read headings in a book, and look at diagrams
and illusions?
B. have someone ask you questions, or repeat facts silently to
yourself?
C. write things out on index cards and make models or diagrams?
2. Which of these do you do when you listen to music?
A. daydream (see things that go with the music)
B.hum along
C. move with the music, tap your foot, etc.?
3. When you work at solving a problem do you
A. make a list, organize the steps , and check them of as they
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

are done?
B. make phone calls or talk to friends or experts?
C. make a model of the problem or walk through all the steps in
your mind?
4. When you read for fun, do you prefer
A. a travel book with a lot of pictures in it?
B. a mystery with a lot of conversation in it?
C. A book where you answer questions and solve problems?
5. To learn how a computer works, would you rather
A. watch a movie about it?
B. listen to someone explain it?
C. take the computer apart and try to fgure it out for yourself?
6. You just have entered a science museum, what will you do frst?
A. look around and fnd a map showing the locations of the
various exhibits.
B. talk to a museum guide and ask about exhibits
C. go into the frst exhibit that looks interesting, and read
directions later.
7. What kind of restaurant would you rather not go to?
A. one with the lights too bright
B. one with the music too loud
C. one with uncomfortable chairs
8. Would you rather go to?
A. an art class
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

B. a music class
C. an exercise class
9. Which are you most likely to do when you are happy?
A. grin
B. shout with joy
C. jump for joy
10.If you were at a party, what would you be most likely to remember the
next day?
A. the faces of the people there, but not the names
B. the names but not the face
C. the things you did and said while you were there
11.When you see the word d-o-g, what do you do frst?
A. think of a picture of a particular dog?
B. say the word dog to yourself silently
C. sense the feeling of being with a dog (petting it, running with
it, etc.
12.When you tell a story, would you rather
A. write it?
B. tell it out loud?
C. act it out?
13. What is most distracting for you when you are trying to concentrate?
A. visual distractions
B. noises
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

C. other sensations like, hunger, tight shoes, or worry
14. What are you most likely to do when you are angry?
A. scowl
B. shout or blow up
C. stomp of and slam doors
15. When you arent sure how to spell a word, which of these are you
most likely to do?
A. write it out to see if it looks right
B. sound it out
C. write it out to see if it feels right
16. Which are you most likely to do when standing in a long line at the
movies?
A. look at posters advertising other movies
B. talk to the person next to you
C. tap your foot or move around in some other ways
TO DETERMINE YOURE LEARNING STYLE:
Total your as, bs, and cs. If you scored mostly
As you may have a visual learning style
Bs you may have an auditory learning style
Cs you may have a kinesthetic learning style
SUMMARY:
As -8 Visual
Bs -7
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Cs -1

Data Gathering Instrument for Trainees Characteristics
Please answer the following instrument according to the
characteristics described below. Encircle the letter of your choice that best
describes you as a learner. Blank spaces are provided for some data that
need your response.
Characteristics of learners
Language, literacy Average grade in: Average grade in:
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Characteristics of learners
and numeracy
(LL&N)
English
a.95 and above
b.90 to 94
c.85 to 89
d.80 to 84
a.75 to 79
Math
a.95 and above
b.90 to 94
c.85 to 89
d.80 to 84
e.75 to 79
Cultural and
language
background
Ethnicity/culture:
a.Ifugao
b.Igorot
c.Ibanag
d.Gaddang
e.Muslim
f.Ibaloy
g.Others( please specify)Boholano
Education &
general
knowledge
Highest Educational Attainment:
a.High School Level
b.High School Graduate
c.College Level
d.College Graduate
e.with units in Masters degree
f.Masteral Graduate
g.With units in Doctoral Level
h.Doctoral Graduate
Sex
a.Male
b.Female
Age
Your age: 14
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Characteristics of learners
Physical ability
1.Disabilities(if any)_______none_________
2.Existing Health Conditions (Existing illness if
any)
a.None
b.Asthma
c.Heart disease
d.Anemia
e.Hypertension
f.Diabetes
g.Others(please specify) ___________________
Previous
experience with
the topic
TM Certifcates
a.TQ certifed
b.TM graduate
c.TM trainer
d.TM lead trainer
Number of years as a competency trainer ______
Previous
learning
experience
List down trainings related to TM
___________________________
___________________________
___________________________
Training Level
completed
National Certifcates acquired and NC level
___________________________
___________________________
Special courses Other courses related to TM
a.Units in education
b.Masters degree units in education
c.Others(please specify)
_________________________
Learning styles a.Visual - The visual learner takes mental
pictures of information given, so in order for
this kind of learner to retain information,
oral or written, presentations of new
information must contain diagrams and
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Characteristics of learners
drawings, preferably in color. The visual
learner can't concentrate with a lot of activity
around him and will focus better and learn
faster in a quiet study environment.
b.Kinesthetic - described as the students in
the classroom, who have problems sitting
still and who often bounce their legs while
tapping their fngers on the desks. They are
often referred to as hyperactive students with
concentration issues.
c.Auditory- a learner who has the ability to
remember speeches and lectures in detail
but has a hard time with written text. Having
to read long texts is pointless and will not be
retained by the auditory learner unless it is
read aloud.
d.Activist - Learns by having a go
e.Refector - Learns most from activities where
they can watch, listen and then review what
has happened.
f.Theorist - Learns most when ideas are linked
to existing theories and concepts.
g.Pragmatist - Learns most from learning
activities that are directly relevant to their
situation.
Other needs
a.Financially challenged
b.Working student
c.Solo parent
d.Others(please specify)
___________________________
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Name: XIANN QUILING PALER Date: October 27, 2014
COMPUTER HARDWARE SERVICING NC II
SELF-ASSESSMENT CHECK
INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary
data or information which is essential in planning training
sessions. Please check the appropriate box of your answer
to the questions below.
BASIC COMPETENCIES
CAN I?
YES NO
1.PARTICIPATE IN WORKPLACE COMMUNICATION
1.1 Obtain and convey workplace information /
1.2 Participate in workplace meetings and discussions /
1.3 Complete relevant work related documents /
2.WORK IN TEAM ENVIRONMENT
2.1 Describe team role and scope /
2.2 Identify own role and responsibility within team /
2.3 Work as a team member /
3.PRACTICE CAREER PROFESSIONALISM
3.1 Integrate personal objectives with organizational goals /
3.2 Set and meet work priorities /
3.3 Maintain professional growth and development /
4.PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
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Revision # 00

4.1 Identify hazards and risks /
4.2 Evaluate hazards and risks
/
4.3 Control hazards and risks /
4.4 Maintain OHS awareness
/
COMMON COMPETENCIES
CAN I? YES NO
1.APPLY QUALITY STANDARDS
1.1 Assess quality of received materials /
1.2 Assess own work /
1.3 Engage in quality improvement /
2.PERFORM COMPUTER OPERATIONS
2.1 Plan and prepare for task to be taken undertaken /
2.2 Input data into computer /
2.3 Access information using computer /
2.4 Produce output/ data using computer system /
2.5 Use basic functions of a www-browser to locate information /
2.6 Maintain computer equipment and systems /
3.PERFORM MENSURATION AND CALCULATION
3.1 Select measuring instruments /
1.2 Carry out measurements and calculation /
3.3 Maintain measuring instruments /
4.PREPARE AND INTERPRET TECHNICAL DRAWING
4.1 Identify diferent kinds of technical drawings
/
4.2 Interpret technical drawing
/
4.3 Prepare/make changes to electrical/electronic schematics
and drawings
/
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

4.4 Store technical drawings and equipment /instruments
/
5.USE HAND TOOLS
5.1 Plan and prepare for tasks to be undertaken
/
5.2 Prepare hand tools
/
5.3 Use appropriate hand tools and test equipment
/
5.4 Maintain hand tools
/
6.TERMINATE AND CONNECT ELECTRICAL WIRING AND LECTRONICS CIRCUIT
6.1 Plan and prepare for termination/connection of electrical
wiring/electronics circuits
/
6.2 Terminate/connect electrical wiring/electronic circuits /
6.3 Test termination/ connections of electrical
wiring/electronics circuits
/
CORE COMPETENCIES
CAN I? YES NO
1.INSTALL COMPUTER SYSTEMS AND NETWORKS
1.1 Plan and prepare for installation /
1.2 Install equipment / device / system /
1.3 Conduct test /
2.CONFIGURE COMPUTER SYSTEMS AND NETWORKS
2.1 Plan and prepare for confguration /
2.2 Confgure computer systems and networks /
2.3 Inspect and test confgured computer systems and
Networks
/
3.DIAGNOSE AND TROUBLESHOOT COMPUTER SYSTEMS
3.1 Plan and prepare for diagnosis of faults of computer
Systems
/
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

3.2 Diagnose faults of computer systems /
3.3 Rectify/correct defects in computer systems and networks /
3.4 Test systems and networks /
4.MAINTAIN COMPUTER SYSTEMS AND NETWORKS
4.1 Plan and prepare for maintenance /
4.2 Maintain computer systems and networks /
4.3 Inspect and test the computer systems and networks /
Evidences/Proof of Current Competencies
Form 1.2: Evidence of Current Competencies acquired related to
Job/Occupation
Current competencies Proof/Evidence Means of Validating
BASIC COMPETENCIES
1.Participate in
workplace
communication
Certifcate of
Achievement
Interview, Submitted
Authenticated Copy
2.Work in a team
environment
Certifcate of
Achievement
Interview, Submitted
Authenticated Copy
3.Practice career
professionalism
Certifcate of
Achievement
Interview, Submitted
Authenticated Copy
4.Practice
occupational health
and safety
procedures
Certifcate of
Achievement
Interview, Submitted
Authenticated Copy
COMMON COMPETENCIES
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Note: In making the Self-Check for your Qualifcation, all required
competencies should be specifed. It is therefore required
of a Trainer to be well- versed of the CBC or TR of the
program qualifcation he is teaching.
1.Apply quality
standard
Certifcate of
Achievement
Submitted
Authenticated Copy
2.Perform computer
operation
Certifcate of
Achievement
Submitted
Authenticated Copy
3.Perform
mensuration and
calculation
Certifcate of
Achievement
Submitted
Authenticated Copy
4.Prepare and
interpret technical
drawing
Certifcate of
Achievement
Submitted
Authenticated Copy
5.Use hand tools Certifcate of
Achievement
Submitted
Authenticated Copy
6.Terminate and
connect electrical
wiring and
electronic circuit
Certifcate of
Achievement
Submitted
Authenticated Copy
CORE COMPETENCIES
1.Install computer
systems and
networks
2.Diagnose and
troubleshoot
computer systems
Certifcate of
Achievement
Submitted
Authenticated Copy
3.Confgure computer
systems and
networks
Certifcate of
Achievement
Submitted
Authenticated Copy
4.Maintain computer
systems and
networks
Certifcate of
Achievement
Submitted
Authenticated Copy
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Identifying Training Gaps
From the accomplished Self-Assessment Check (Form 1.1) and the
evidences of current competencies (Form 1.2), the Trainer will be able to
identify what the training needs of the prospective trainee are.
Form 1.3 Summary of Current Competencies Versus Required
Competencies
Current Competencies Required Units of
Competency/Learning
Outcomes based on
Training
Gaps/Requirements
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

CBC
BASIC COMPETENCIES
Participate in workplace
communication
Participate in workplace
communication
Work in team
environment
Work in team
environment
Practice career
professionalism
Practice career
professionalism
Practice occupational
health and safety
procedures
Practice occupational
health and safety
procedures
COMMON COMPETENCIES
Apply quality standard Apply quality standard
Perform computer
operations
Perform computer
operations
Perform mensuration and
calculation
Perform mensuration
and calculation
Prepare and interpret
technical drawing
Prepare and interpret
technical drawing
Use hand tools Use hand tools
Terminate and connect
electrical wiring and
electronic circuits
Terminate and connect
electrical wiring and
electronic circuits
CORE COMPETENCIES
Install computer system
and networks
Install computer
system and networks
Confgure computer
systems and networks
Confgure computer
systems and networks
Diagnose and
troubleshoot computer
systems
Diagnose and
troubleshoot computer
systems
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Maintain computer
systems and networks
Maintain computer
systems and networks
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Using Form No.1.4, convert the Training Gaps into a Training Needs/
Requirements. Refer to the CBC in identifying the Module Title or Unit of
Competency of the training needs identifed.
Form No. 1.4: Training Needs
Training Needs
(Learning Outcomes)
Module Title/Module of
Instruction
Plan and prepare installation 1.Install computer
systems and networks
Install equipment/device system
Conduct test
Plan and prepare for diagnosis of faults
of computer systems
3.Diagnose and
troubleshoot computer
systems
Diagnose faults of computer systems
Repair defects in computer systems and
networks
Test systems and networks
Plan and prepare for confguration 4.Confgure computer
systems and networks
Confgure computer systems and
networks
Inspect and test confgured computer
systems and networks
Plan and prepare for the maintenance of
computer systems and networks
7.Maintain computer
systems and networks
Maintain computer systems
Maintain network systems
Inspect and test confgured/repaired
computer system and networks
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

SESSION PLAN
Sector : ICT
Qualifcation Title : COMPUTER HARDWARE SERVICING NC II
Unit of Competency : Install computer systems and networks
Module Title : Installing computer systems and networks
Learning Outcomes:
1. Plan and Prepare for installation
2. Install equipment/device system
3. Conduct test
A. INTRODUCTION: This module is very useful in planning and preparing for installation of computer system, installation
of peripherals/devices and installation of networks (LAN) and conducts a test to ensure that the system is working will.
B. LEARNING ACTIVITIES
LO 1: Plan and Prepare for Installation
Learning Content Methods Presentation Practice Feedback Resources Time
Safety procedures Lecture/Discussion
Self-Paced Learning
Read
information
sheet 1.1-1
Answer self-
check 1.1-1
Refer to
answer key
1.1-1
Flashlights
Hand-outs
Pers
onal Protective
equipment
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

( ex. protective
eyewear, anti-
static wrist
wrap)
assorted
pliers,
assorted screw
drivers,
soldering iron &
desoldering
tool
Internet
20 hrs
Basic terms,
concepts, functions
and characteristics
of PC hardware
components
Lecture/Discussion
Self-paced
Read
information
sheet 1.1-2
Answer self
check 1.1-2
Refer to
answer key
1.1-2
Parts of
Computer
Internet
Structure of
operating systems
Lecture/Discussion
Self-paced
Read
information
sheet 1.1-3
Answer self-
check 1.1-3
Refer to
answer key
1.1-3
Diferent types
of OS
Internet
Familiarization with Lecture/Discussion Read Answer self- Refer to Cri
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

the various
computer systems
components and
peripherals
Self paced information
sheet 1.1-4
check 1.1-4 answer key
1.1-4
mping tools
Switch Hub
Internet
UTP Cable
Cable Tester
System
confguration/
settings of computer
systems and devices
Lecture/Discussion
Demo
Read
information
sheet 1.1-5
Perform Job
sheet 1.1-5
Refer to
performance
criteria
checklist 1.1-5
Internet
PC
LO 2: Install equipment/device system
Safety procedures Lecture/Discussion
Self Paced Learning
Read
information
sheet 1.2-6
Answer self-
check 1.2-6
Refer to
answer key
1.2-6
Personal
Protective
equipment
( ex. Protective
eyewear, anti-
static wrist
wrap)
Hand outs
Assorted
pliers,
assorted screw
drivers
Basic computer
confguration set up
Lecture/Discussion
Self-paced learning
Read
information
Answer self Refer to
answer key
Parts of
Computer
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

sheet 1.2-7 check 1.2.7 1.2-7 Internet
20 hrs
Systems
Specifcations
Lecture/Discussion
Self-paced learning
Demo
Read
information
sheet 1.2-8
Answer self
check 1.2.8
Refer to
answer key
1.2-8
Parts of
Computer
Internet
Identifying common
symptoms and
problems associated
with each devices
Lecture/Discussion
Demo
Read
information
sheet 1.2-9
Perform Job
sheet 1.2-9
Refer to
performance
criteria
checklist 1.2-9
PC
Cable Tester
Anti-static
wrist wrap
Internet
Troubleshooting
and isolating PC
hardware problems
Lecture/Discussion
Demo
Read
information
sheet 1.2-10
Perform Job
sheet 1.2-10
Refer to
performance
criteria
checklist
1.2-10
PC
Cable Tester
Anti-static
wrist wrap
Diagnosing and
troubleshooting
hardware conficts
Lecture/Discussion
Demo
Read
information
sheet 1.2-11
Perform Job
sheet 1.2-11
Refer to
performance
criteria
checklist
1.2-11
PC
Cable Tester
Anti-static
wrist wrap
Knowledge in
installing
peripherals,
network devices and
Lecture/Discussion
Self paced learning
Demo
Read
information
sheet 1.2-12
Answer self-
check 1.2-12
Refer to
answer key
1.2-12
PC
Cable Tester
Anti-static
wrist wrap
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

other I/O devices
LO 3: Conduct Test
Safety procedures Lecture/Discussion
Self-Paced Learning
Read
information
sheet 1.3-13
Answer self-
check 1.3-13
Refer to
answer key
1.3-13
Flashlights
Hand-outs
Pers
onal Protective
equipment
( ex. protective
eyewear, anti-
static wrist
wrap)
assorted
pliers,
assorted screw
drivers,
soldering iron &
desoldering
tool
Internet
20 hrs
Basic computer
confguration set up
Lecture/Discussion
Self paced Learning
Read
information
sheet 1.3-14
Answer self
check 1.3-14
Refer to
answer key
1.3-14
Parts of
Computer
Internet
Understanding and Lecture/Discussion Read Answer self Refer to Parts of
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

comparing various
systems
specifcations
Self paced learning
Demo
information
sheet 1.3-15
check 1.3-15 answer key
1.3-15
Computer

Identifying common
symptoms and
problems
Lecture/Discussion
Self paced learning
Demo
Read
information
sheet 1.3-16
Perform Job
sheet 1.3-16
Refer to
performance
criteria
checklist
1.3-16
PC
Cable Tester
Anti-static
wrist wrap
Internet
Diagnosing and
troubleshooting
conficts
Lecture/Discussion
Demo
Read
information
sheet 1.3-17
Perform Job
sheet 1.3-17
Refer to
performance
criteria
checklist
1.3-17
PC
Cable Tester
Anti-static
wrist wrap
Installing
peripherals,
network devices and
other I/O devices
Lecture/Discussion
Demo
Read
information
sheet 1.3-18
Perform Job
sheet 1.3-18
Refer to
performance
criteria
checklist
1.3-18
PC
Cable Tester
Anti-static
wrist wrap
Knowledge in
performing burn-in
or testing repaired
or replaced network
system
Lecture/Discussion
Self paced learning
Demo
Read
information
sheet 1.3-19
Answer self-
check 1.3-19
Refer to
answer key
1.3-19
Parts of
Computer
Internet
Anti-static
wrist wrap
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
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Revision # 00

C. ASSESSMENT PLAN
Written Test
Self made test
Performance Test
Actual Demonstration
Oral Recitation
Discussion, Identifcation, and Enumeration
D. TEACHERS SELF-REFLECTION OF THE SESSION
The Student were able to understand easily thru the actual demonstration
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
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Revision # 00

References/Further Reading
Performance Criteria Checklist
Operation/Task/Job Sheet
Self Check Answer Key
Self Check
Information Sheet
Learning Experiences
Learning Outcome Summary
Module Content
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
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Date Revised:
Developed by:
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Document No.
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PARTS OF A COMPETENCY-BASED LEARNING MATERIAL
List of Competencies
Front Page
In our eforts to standardize CBLM,
the above parts are recommended for
use in Competency Based Training
(CBT) in Technical Education and
Skills Development Authority (TESDA)
Technology Institutions. The next
sections will show you the
components and features of each part.
(COMPUTER HARDWARE SERVICING)
COMPETENCY-BASED LEARNING MATERIALS
List of Competencies
No. Unit of Competency Module Title Code
1.
Participate in workplace
communication
Participating in workplace
communication
500311105
2.
Work in a team
environment
Working in a team
environment 500311106
3.
Practice Career
Professionalism
Practicing Career
Professionalism
500311107
4.
Practice Occupational
Health and Safety
Procedures
Practicing Occupational
Health and Safety
Procedures
500311108
5. Apply quality standards Applying quality standards
ICT315202
6.
Perform computer
operations
Performing computer
operations
ICT311201
7.
Perform mensuration and
calculation
Performing mensuration
and calculation
ELC311201
8.
Prepare and interpret
technical drawing
Preparing and interpreting
technical drawing
ELC311202
9. Use hand tools Using hand tools
ELC724201
10. Terminate and connect
electrical wiring and
Terminating and connect
electrical wiring and
ELC724202
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
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Date Revised:
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Document No.
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electronic circuits electronic circuits
11.
Install computer systems
and networks
Install computer systems
and networks
ELC724318
12.
Diagnose and troubleshoot
computer systems
Diagnosing and
troubleshooting computer
systems
ELC724319
13.
Confgure computer
systems and networks
Confguring computer
systems and networks
ELC724320
14.
Maintain computer systems
and networks
Maintaining computer
systems and networks
ELC724321
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
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Revision # 00

MODULE CONTENT
UNIT OF COMPETENCY Install computer systems and networks
MODULE TITLE Installing computer systems and networks
MODULE DESCRIPTOR: This module covers the outcomes required
in installing, assembling and testing
computers and common peripherals
NOMINAL DURATION: 60 HRS
LEARNING OUTCOMES:
At the end of this module you MUST be able to:
1.PLAN AND PREPARE FOR INSTALLATION
2.INSTALL EQUIPMENT/DEVICE/SYSTEM
3.CONDUCT TEST
ASSESSMENT CRITERIA:
1.1 Installation is planned and prepared to ensure OH & S policies
and procedures are followed, the work is approximately
sequenced in accordance with requirements
1.2 Appropriate personnel are consulted to ensure the work is
coordinated efectively with others involved on the work site
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
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Date Revised:
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Document No.
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1.3 Devices/systems are obtained in accordance with established
procedures and to comply with requirement
1.4 Location in which devices /systems are to be installed is
determined from job requirements
1.5 Materials necessary to complete the work are obtained in
accordance with established procedures and checked against
job requirements
1.6 Tools, equipment and testing devices needed to carry out the
installation work are obtained in accordance with established
procedures and checked for correct operation and safety
1.7 Preparatory work is checked to ensure no unnecessary damage
has occurred and complies with requirements.
LEARNING OUTCOME NO. 1
Plan and prepare installation
Contents:
1.Safety procedures
2.Basic terms, concepts, functions and characteristics of PC
hardware components
3.Structure of operating systems
4.Familiarization with the various computer systems components
and peripherals
5.system confguration/ settings of computer systems and devices
ASSESSMENT CRITERIA:
1.1 Installation is planned and prepared to ensure OH & S policies and
procedures are followed, the work is approximately sequenced in
accordance with requirements
1.2 Appropriate personnel are consulted to ensure the work is coordinated
efectively with others involved on the work site
1.3 Devices/systems are obtained in accordance with established
procedures and to comply with requirement
1.4 Location in which devices /systems are to be installed is determined
from job requirements
1.5 Materials necessary to complete the work are obtained in accordance
with established procedures and checked against job requirements
1.6 Tools, equipment and testing devices needed to carry out the
installation work are obtained in accordance with established
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
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Date Revised:
Developed by:
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Document No.
Issued by:
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Revision # 00

procedures and checked for correct operation and safety
1.7 Preparatory work is checked to ensure no unnecessary damage has
occurred and complies with requirements
Conditions:
The students/trainees must be provided with the following:
Personal Protective equipment ( ex. protective eyewear, anti-static
wrist wrap)
Electronic laboratory hand tools (assorted pliers, assorted screw
drivers, soldering iron & desoldering tool)
Cable tester
Crimping tools
RJ 45
Switch Hub
Flashlights
Hand-outs
Assessment Method:
Hands-on
Direct observation
Practical demonstration
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
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Date Revised:
Developed by:
ENRICO S. PALER
Document No.
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Revision # 00

Learning Experiences
Learning Outcome 1
(Plan and prepare installation)
Learning Activities Special Instructions
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
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Date Revised:
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Document No.
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Reading Activity
Read: Learning Outcome1
Information Sheet 1: Basic Terms
Self-Check 1
Do: Self Check 1
Check your work with the answer key
Do: Written Test
Check your work with the answer key
Read & Do
Task Sheet 1.1-1 Identify the parts of
a computer and their functions.
Job Sheet 1: Installation of the OS
Perform the necessary task and
assign job.
If you have some problem you can
research at the internet for more
information or you may call the
attention of facilitator.
Information Sheet 1.1-1
(Basic terms)
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
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Revision # 00

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1.Defne what is computer;
2.Defne what are the types of computer
3.Know the functions of the components of a computer
4.Defne what is operating systems; Know how to use the OHS
Introduction:
WHAT IS A COMPUTER
A computer is an electronic device that operates under the control of
a set of instructions that is stored in its memory unit. A computer accepts
data from an input device and processes it into useful information which it
displays on its output device. Actually, a computer is a collection of
hardware and software components that help you accomplish many diferent
tasks. Hardware consists of the computer itself, and any equipment
connected to it. Software is the set of instructions that the computer follows
in performing a task.
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
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Date Revised:
Developed by:
ENRICO S. PALER
Document No.
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Types of Computers

Links to topics on this page:
Computers come in a variety of types designed for
diferent purposes, with diferent capabilities and
costs.
Microcomputers
A microcomputer is a computer that has a
microprocessor chip as its CPU. They are often
called personal computers because they are
designed to be used by one person at a time.
Personal computers are typically used at home, at
school, or at a business. Popular uses for
microcomputers include word processing, surfng
the web, sending and receiving e-mail, spreadsheet
calculations, database management, editing
photographs, creating graphics, and playing music
or games.
Personal computers come in two major varieties,
desktop computers and laptop computers:
PDAs and Palmtops
Workstations/Servers
Minicomputers
Mainframes
Supercomputers
Micros Everyhere!
Desktop computers are larger and not meant to be
portable. They usually sit in one place on a desk or
table and are plugged into a wall outlet for power.
The case of the computer holds the motherboard,
drives, power supply, and expansion cards. This
case may lay fat on the desk, or it may be a tower
that stands vertically (on the desk or under it). The
computer usually has a separate monitor (either a
CRT or LCD) although some designs have a display
built into the case. A separate keyboard and mouse
allow the user to input data and commands.

Desktop personal computer
Computer
Hardware
Servicing NC II
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systems and
networks
Date Developed:
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Laptop or notebook computers are small and
lightweight enough to be carried around with the
user. They run on battery power, but can also be
plugged into a wall outlet. They typically have a
built-in LCD display that folds down to protect the
display when the computer is carried around. They
also feature a built-in keyboard and some kind of
built-in pointing device (such as a touch pad).
While some laptops are less powerful than typical
desktop machines, this is not true in all cases.
Laptops, however, cost more than desktop units of
equivalent processing power because the smaller
components needed to build laptops are more
expensive.
PDAs and Palmtop Computers

Laptop personal computer
A Personal Digital Assistant (PDA) is a handheld
microcomputer that trades of power for small size
and greater portability. They typically use a touch-
sensitive LCD screen for both output and input (the
user draws characters and presses icons on the
screen with a stylus). PDAs communicate with
desktop computers and with each other either by
cable connection, infrared (IR) beam, or radio waves.
PDAs are normally used to keep track of
appointment calendars, to-do lists, address books,
and for taking notes.
A palmtop or handheld PC is a very small
microcomputer that also sacrifces power for small
size and portability. These devices typically look
more like a tiny laptop than a PDA, with a fip-up
screen and small keyboard. They may use Windows
CE or similar operating system for handheld
devices.
Some PDAs and palmtops contain wireless
networking or cell phone devices so that users can

Personal Digital Assistant

Palmtop computer
Computer
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check e-mail or surf the web on the move.
Workstations/Servers
A workstation is a powerful, high-end
microcomputer. They contain one or more
microprocessor CPUs. They may be used by a
single-user for applications requiring more power
than a typical PC (rendering complex graphics, or
performing intensive scientifc calculations).
Alternately, workstation-class microcomputers may
be used as server computers that supply fles to
client computers over a network. This class of
powerful microcomputers can also be used to
handle the processing for many users
simultaneously who are connected via terminals; in
this respect, high-end workstations have essentially
supplanted the role of minicomputers (see below).
Note! The term workstation also has an alternate
meaning: In networking, any client computer
connected to the network that accesses server
resources may be called a workstation. Such a
network client workstation could be a personal
computer or even a workstation as defned at the
top of this section. Note: Dumb terminals are not
considered to be network workstations (client
workstations on the network are capable of running
programs independently of the server, but a
terminal is not capable of independent processing).
There are classes of computers that are not
microcomputers. These include supercomputers,
mainframes, and minicomputers.
Minicomputers

Workstation computer
A minicomputer is a multi-user computer that is
less powerful than a mainframe. This class of

Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
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Revision # 00

computers became available in the 1960s when
large scale integrated circuits made it possible to
build a computer much cheaper than the then
existing mainframes (minicomputers cost around
$100,000 instead of the $1,000,000 cost of a
mainframe).
The niche previously flled by the minicomputer has
been largely taken over by high-end microcomputer
workstations serving multiple users (see above).
Mainframes
A mainframe computer is a large, powerful
computer that handles the processing for many
users simultaneously (up to several hundred users).
The name mainframe originated after
minicomputers appeared in the 1960s to
distinguish the larger systems from the smaller
minicomputers.
Users connect to the mainframe using terminals
and submit their tasks for processing by the
mainframe. A terminal is a device that has a screen
and keyboard for input and output, but it does not
do its own processing (they are also called dumb
terminals since they cant process data on their
own). The processing power of the mainframe is
time-shared between all of the users. (Note that a
personal computer may be used to emulate a
dumb terminal to connect to a mainframe or
minicomputer; you run a program on the PC that
pretends to be a dumb terminal).
Mainframes typically cost several hundred thousand
dollars. They are used in situations where a
company wants the processing power and
information storage in a centralized location.
Mainframes are also now being used as high-
capacity server computers for networks with many

Mainframe computer "this #$M %&
series computer is a'out ( feet
tall)
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
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Revision # 00

client workstations.
Supercomputers
A supercomputer is mainframe computer that has
been optimized for speed and processing power. The
most famous series of supercomputers were
designed by the company founded and named after
Seymour Cray. The Cray-1 was built in the 1976
and installed at Los Alamos National Laboratory.
Supercomputers are used for extremely calculation-
intensive tasks such simulating nuclear bomb
detonations, aerodynamic fows, and global weather
patterns. A supercomputer typically costs several
million dollars.
Recently, some supercomputers have been
constructed by connecting together large numbers
of individual processing units (in some cases, these
processing units are standard microcomputer
hardware).
Please note: All of this talk of which computers are
more powerful than others (i.e., mainframes are
more powerful than minicomputers, which are more
powerful than microcomputers) is relative for any
particular moment in time. However, all classes of
computers are becoming more powerful with time as
technology improves. The microprocessor chip in a
handheld calculator is more powerful than the
ENIAC was, and your desktop computer has more
processing power than the frst supercomputers did.
Microprocessors Everywhere

Supercomputer "this one is a *ray&
+ from the ,-./0s)
Computers are, in fact, all around you.
Microprocessor chips are found in many electronic
devices (in your iPod, in your DVD player, in your
microwave, in your car, in your phone). These are
special-purpose computers that run programs to

Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
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control the equipment and optimize its performance.
Parts of Computer
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
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Date Revised:
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Document No.
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COMPONENTS OF THE COMPUTER SYSTEM
A power supply unit (PSU) is the component that
supplies power to a computer. More specifcally, a power
supply is typically designed to convert 100-120 V (North
America and Japan) or 220-240 V (Europe, Africa, Asia
and Australia) AC power from the mains to usable low-
voltage DC power for the internal components of the
computer. Some power supplies have a switch to change
between 230 V and 115 V. Other models have automatic
sensors that switch input voltage automatically, or are
able to accept any voltage between those limits.
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
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Document No.
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The most common computer power supplies are built to conform to the ATX
form factor. The most recent specifcation of the ATX standard PSU as of
mid-2008 is version 2.31. This enables diferent power supplies to be
interchangeable with diferent components inside the computer. ATX power
supplies also are designed to turn on and of using a signal from the
motherboard (PS-ON wire, which can be shorted to ground to turn on the
PSU outside the computer), and provide support for modern functions such
as the standby mode available in many computers.
The Central Processing Unit (CPU) is responsible for
interpreting and executing most of the commands from
the computer's hardware and software. It is often called
the "brains" of the computer. Also known as
microprocessor, central processor.
A computer fan can be any fan inside a computer case
used for cooling purposes, and may refer to fans that draw
cooler air into the case from the outside, expel warm air
from inside, or move air across a heat sink to cool a
particular component. The use of fans and/or other
hardware to cool a computer is sometimes referred to as
active cooling.
A heat sink (or heat sink) is an environment or object
that absorbs and dissipates heat from another object
using thermal contact (either direct or radiant). Heat
sinks are used in a wide range of applications wherever
efcient heat dissipation is required; major examples
include refrigeration, heat engines, cooling electronic
devices and lasers.
The video card is an expansion card that allows the
computer to send graphical information to a video display
device such as a monitor or projector.
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
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Document No.
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A modem allows you to send and receive information over the phone line
with your computer. "Modem" is an acronym that stands for
"MOdulator/DEModulator". These are the technical terms for the way your
modem converts information you send from your computer into sounds (the
MOdulator part) which a modem on the other end of the phone line can
translate back into information (the DEModulator part).
A sound card (also known as an audio card) is a
computer expansion card that facilitates the input and
output of audio signals to/from a computer under control
of computer programs. Typical uses of sound cards
include providing the audio component for multimedia
applications such as music composition, editing video or
audio, presentation/education, and entertainment
(games). Many computers have sound capabilities
built in, while others require additional expansion cards to provide for audio
capability.
The motherboard is the centre piece of you system it contains all the
circuitry and components either directly on the board or via additional
components which connect directly to it. The motherboard is also often
referred to as the main board.
The motherboards many connectors and slots include a socket for the
processor to be installed along with memory slots, a number of expansion
slots, connectors to IDE/SATA devices and smaller connectors for USB,
serial and printer connectors.
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
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Document No.
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The motherboard plays an essential role in the following aspects of your
computer system:
Organization of devices: Everything is eventually connected to the
motherboard. The way that the motherboard is designed and laid out
dictates how the entire computer is going to be organized.
Control of the devices: Built-in to the motherboard is the chipset and BIOS
program, which between them control the majority of data fow throughout
the diferent computer systems.
System Communication: Almost all communication between the PC and its
peripherals, other PCs, and you, the user, goes through the motherboard.
Processor Support: The motherboard socket depicts which choice of
processor you can use in your system.
Peripheral Support: The motherboards components determine what type of
peripherals you can use in your PC. For example, you can not use AGP cards
if you only have PCI slots.
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
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System Performance: The motherboard is a major factor in your system's
performance; it dictates which type of processors, memory, system buses,
and hard disk interface speed your system can have via its connectors or
BIOS settings. Often if you are upgrading after a number of years you will
need to replace the board, CPU, and memory.
Upgradeability: As motherboards are developed newer processors may not be
compatible with your hardware as limitations of the circuitry built-in to the
board itself will not allow them to run. As a result you can look for any
upgrades via your maker's website but may need to consider upgrading.
Motherboard connector's close-up
The block of connectors on the motherboard which include the Ethernet,
USB, serial, com and mouse/keyboard ports is often referred to as the I/O
Panel, the often silver surround which sits between the panel and the outer
edge of your system case is called the I/O shield.
Expansion slots
Usually PCI to allow for other devices to be installed, AGP cards are used
solely for video cards. Newer versions including PCI-Express functions still
remain the same.
Processor socket
Computer
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networks
Date Developed:
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Here your processor (CPU) is connected to the motherboard. Usually they
have a socket design with a lever on one edge once lifted you can insert the
processor. Normally a small notch or marked corner indicates the only way
that the processor can ft the socket. Once secured the heat sink and
thermal paste is installed over the processor and secured into place.
Memory slots
Also known as memory banks as each slot on the motherboard is termed a
bank of memory. You will need to check that you are using the right type of
memory for you board. They will only ft into the slots one way by noting the
notch in the middle of the module and the number of pins on each side.
Once the clips at either end have been opened the module can then be
pressed frmly into the slot and the clips secured to hold the module in
place.
IDE Connectors
These connect to your IDE devices of either hard drives or CD/DVD Drives
or a combination of both. A smaller IDE connector is also used for Floppy
disk drives.
Pin outs
Every switch on the front panel of your case including the power switch,
reset, power led, had led, and any USB ports all need to be connected to the
pin outs on the motherboard to function.
Others
Computer
Hardware
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Install computer
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Date Developed:
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Other connectors on your motherboard include additional pins to connect
fans to. If you have built-in sound you will also see AUX
and CD-in which connect to the DVD drive to allow for
playback directly from the drive.
A fat, thin cable containing many parallel wires. Because
of their shape, ribbon cables are ideal for situations where
space needs to be conserved. They're used, for example,
within a computer chassis to connect disk drives to the
disk drive controllers.
A port is a connection from the main circuit board to a peripheral device
such as keyboard, a printer or a video monitor. The peripheral is connected
to the port by a special cable. The port is also called an interface.
1.Parallel - This port is commonly used to
connect a printer.
2.Serial - This port is typically used to
connect an external modem.
3.Universal Serial Bus (USB) - Quickly
becoming the most popular external
connection, USB ports ofer power and
versatility and are incredibly easy to
use.
CD-ROM (an abbreviation of "Compact Disc read-only
memory") is a Compact Disc that contains data
accessible by a computer. While the Compact Disc format
was originally designed for music storage and playback,
the format was later adapted to hold any form of binary data. CD-ROMs are
popularly used to distribute computer software, including games and
multimedia applications, though any data can be stored (up to the capacity
limit of a disc). Some CDs hold both computer data and audio with the
latter capable of being played on a CD player, whilst data (such as software
or digital video) is only usable on a computer (such as PC CD-ROMs).
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
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Hard Disk is a device that holds all the
information that is stored on a
computer. Unlike a foppy disk the
hard disk cannot be removed from the
computer but stores much more
information.
A power cord, Line cord, or mains cable is a cord or cable that temporarily
connects an electrical appliance to the distribution circuits of an electrical
power source via a wall socket or extension cord.
A foppy disk is a data storage medium that is
composed of a disk of thin, fexible ("foppy")
magnetic storage medium encased in a square or
rectangular plastic shell. Floppy disks are read and
written by a foppy disk drive or FDD, the initials
of which should not be confused with "fxed disk
drive", which is another term for a hard disk drive.
Invented by IBM, foppy disks in 8-inch (200 mm), 5-inch (133 mm), and
the newest and most common 3-inch (90 mm) formats enjoyed many years
as a popular and ubiquitous form of data storage and exchange, from the
mid-1970s to the late 1990s. However, they have now been largely
superseded by fash and optical storage devices.
The term memory identifes data storage that comes in the form of chips,
and the word storage is used for memory that exists on tapes or disks.
Moreover, the term memory is usually used as shorthand for
physicalmemory, which refers to the actual chips capable of holding data.
Some computers also use virtual memory, which expands physical memory
onto a hard disk.
Every computer comes with a certain amount of physical memory, usually
referred to as main memory or RAM. You can think of main memory as an
array of boxes, each of which can hold a single byte of information. A
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

computer that has 1 megabyte of memory, therefore, can hold about 1
million bytes (or characters) of information.
There are several diferent types of memory:
RAM(random-access memory): This is the same as main
memory. When used by itself, the term RAM refers to readand
write memory; that is, you can both write data into RAM and
read data from RAM. This is in contrast to ROM, which permits
you only to read data. Most RAM is volatile, which means that it
requires a steady fow of electricity to maintain its contents. As
soon as the power is turned of, whatever data was in RAM is
lost.
ROM (read-only memory): Computers almost always contain a
small amount of read-only memory that holds instructions for
starting up the computer. Unlike RAM, ROM cannot be written
to.
PROM(programmable read-only memory): A PROM is a
memory chip on which you can store a program. But once the
PROM has been used, you cannot wipe it clean and use it to
store something else. Like ROMs, PROMs are non-volatile.
EPROM(erasable programmable read-only memory): An
EPROM is a special type of PROM that can be erased by
exposing it to ultraviolet light.
EEPROM(electrically erasable programmable read-only
memory): An EEPROM is a special type of PROM that can be
erased by exposing it to an electrical charge.
A computermonitor is an electronic device that shows pictures. A monitor is
usually used to see programs on a computer. The main diference between a
monitor and a television is that a monitor does not have a television tuner to
change channels. A monitor may be used to watch television if it is
connected to a device that has a television tuner. Some high monitors do
have a television, and some televisions are used with computers. A monitor
has a better display resolution than a television to make it easier to see
smaller letters and graphics on.
There are two main types of monitors:
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

The CRT monitor, which is big and heavy. It is the oldest
technology used by monitors. It looks like a television, but
has a bigger display resolution and often a higher frequency.
CRT stands for cathode-ray tube.
The LCD monitor, which is thin, fat, and lightweight. It is a
newer technology than CRTs. The quality can be the same or
even better than a CRT, but this type of monitor usually
costs more than a CRT.
The set of typewriter-like keys that enables you to enter data into a
computer. Computer keyboards are similar to electric-typewriter
keyboards but contain additional keys. The keys on computer keyboards
are often classifed as follows:
alphanumerickeys -- letters and numbers
punctuationkeys -- comma, period, semicolon, and so on.
special keys -- function keys, control keys, arrow keys, Caps
Lock key, and so on.
A device that controls the movement of the cursor or pointer on a
display screen. A mouse is a small object you can roll along a hard, fat
surface. As you move the mouse, the pointer on the display screen moves in
the same direction.
A computer printer, or more commonly a printer, is a computer
peripheral which produces a hard copy (permanent human-readable text
and/or graphics) of documents stored in electronic form, usually on
physical print media such as paper or transparencies. Many printers are
primarily used as local peripherals, and are attached by a printer cable
or, in most newer printers, a USB cable to a computer which serves as a
document source. Some printers, commonly known as network printers,
have built-in network interfaces (typically wireless or Ethernet), and can
serve as a hardcopy device for any user on the network. Individual
printers are often designed to support both local and network connected
users at the same time.
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

A scanner allows you to capture documents that are printed on
paper and turn them into digital or online format to be viewed
on a computer. Then, they may be edited using applicable
software and/or added to existing digital documents, for both
online and print publishing.
Operating System
Any desktop or laptop PC normally comes pre-loaded with Windows
XP.
Macintosh computers come pre-loaded with OS X.
Corporate servers use the Linux or UNIX operating systems.
The operating system (OS) is the frst thing loaded onto the computer
-- without the operating system, a computer is useless.
Recently, operating systems have started to pop up in smaller
computers as well. Operating systems can now be found on many of
the devices we use every day, from cell phones to wireless access
points.
The computers used in these little devices have gotten so powerful
that they can now run an operating system and applications.
The computer in a typical modern cell phone is now more powerful
than a desktop computer from 20 years ago, so this progression
makes sense and is a natural development.
In any device that has an operating system, there's usually a way to
make changes to how the device works.
One of the reasons operating systems are made out of portable code
rather than permanent physical circuits is so that they can be
changed or modifed without having to scrap the whole device.
Application Software v/s System Software
Computer software can be divided into two main categories:
application software, and
system software.
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Examples of application software include spreadsheets, database
systems, desktop publishing systems, program development software,
and games."
Application software is generally what we think of when someone
speaks of computer programs. This software is designed to solve a
particular problem for users.
System software is more transparent and less noticed by the typical
computer user.
This software "provides a general programming environment in which
programmers can create specifc applications to suit their needs.
System software acts as an interface between the hardware of the
computer and the application software that users need to run on the
computer.
What is an Operating System?
An OS is a program that acts an intermediary between the user of a
computer and computer hardware
Occupational Health and Safety (OHS)
1.Avoid places that are damp, subject to temperature extremes, dirty, or
dusty. Keep the humidity between 20 -30 percent.
2.Never eat, drink or smoke while working on a computer
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

3.A computer monitor may store up to 25,000 volts, so avoid opening one
unless trained to do so.
4.Do not wear a wool or synthetic cloth to work with the computer. Wear
anti-static shoes to work with the computer. Take of any jewels (a ring,
bracelet, or wrist watch) before working with the computer.
5.Make sure the power is of and the power plug has been removed when
working inside the computer.
6.Label any cable connectors before disconnecting. Note where the
connector goes and in what position it has installed.
7.Take care when connecting or disconnecting cables. A damaged cable can
cause a short in the electrical circuit.
8.Prevent damage to the connectors by aligning connector pins before you
connect the cable. Misaligned connector pins can cause damage
to system component at power on.
9.When disconnecting a cable, always pull on the cable connector or strain-
relief loop, not on the cable itself.
10.Cover sharp edges with tape when working inside the computer case.
11.Do not remove or install component while the computer is on.
12.Ground often to prevent static chargers from building up by touching a
piece of bare metal in the chassis or power supply.
13.Work on a bare foor because carpets can build up static charges.
14.Always handle electronic components by a non-conducting (non-metallic)
edge. Don't touch the pins or other connectors. Hold cards by the edges
to avoid touching chips or the edge connectors on the expansion cards.
15.Do not touch chips or expansion boards with a magnetized screwdriver.
16.Never plug an ATX power supply into AC power unless it is connected
either to a computer's motherboard or to a dummy test load.
17.Turn of the computer before moving it. This is to protect the hard drive,
which is always spinning when the computer is turned on.
18.Do not place a circuit board of any kind onto a conductive surface.
19.Do not use a pencil or metal tipped instrument to change DIP switches or
to touch components..The graphite in the pencil is conductive and could
easily cause damage.
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

20.Do not allow anyone who is properly grounded to touch or hands of
computer components. When passing components, always touch hands
frst to neutralize any charges.
21.Electrostatic discharge (ESD) is more commonly referred to as static
electricity. ESD is probably the greatest enemy when a user unwraps
newly purchased computer parts and components while preparing to
assemble the computer. The best way to protect against ESD is to use an
anti-static mat, a grounding wrist strap, and anti-static bags. Note: If you
do not have a wrist strap, you can earth yourself by touching and
maintaining continuous contact with an unpainted metal part of the
computer's chassis while handling any of your computers internal
components or working inside the system.
22.Keep all computer parts in anti static bags.
23.Make sure that a fre extinguisher and frst aid kit is available.
24.use the right tools: Phillips screwdriver/Flat nose screwdriver/Long-nose
pliers/Anti-static wrist strap/Nut driver(optional)
25.Never cut the grounding pin of your power cord. This "safety ground"
stands between you and potentially lethal voltages inside the power
supply.
Self- Check 1.1-1
Identifcation
Instructions: Fill in the answer in the space provided.
1._______________ is data processing machine.
2._______________.Consists of the computer itself, and any equipment
connected to it.
3._______________ is the set of instructions that the computer follows in
performing a task.
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

4._______________ a kind of computer that has a microprocessor chip as
its CPU.
5._______________ a very small microcomputer that also sacrifces power
for small size and portability.
True or False. Write T if the statement is true and F if the statement is
wrong.
1._______________ is the hard disk holds all the information that is
stored on a computer?
2._______________ isthe name mainframe is originated after
minicomputers appeared in 1990s?
3._______________ the mouse is a small object you can roll along a hard,
fat surface
4._______________ the LCD monitor, which is big and heavy, is it the
oldest technology used by monitor
5._______________ the computer is always power on even it is not in use.
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

ANSWER KEY 1.1-1
Computer Systems
Fill in the blank
1.Computer
2.Hardware
3.Software
4.Microcomputer
5.Palmtop or handheld PC
True or False
1.True
2.False
3.True
4.False
5.False
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

TASK SHEET1.1-1
Title: Identify the parts of a computer and their functions.
Performance Objective: Given the equipment/tools, you should be
able to identify diferent parts of a computer and
their functions.
Supplies/Materials :
Computer Tables
UTP Cable
RJ 45
Computer Unit
Screw Box
Switch/Hub
Cable Tester
Equipment: computer
Steps/Procedure:
1. Must have complete equipment/tools and arrange in an area.
2. Familiarizing the diferent parts of the computer.
3.Identifying the functions in each part.
Assessment Method:
Demonstration, oral, written or moving exam.
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

JOB SHEET 1.1-1
Title: Installation of the OS
Performance Objective: Given the equipment/tools and materials in
installing, you should be able to properly follow
the installation procedure.
Supplies/Materials :
Computer Tables
Computer Unit
Screw Box
Switch/Hub
Cable Tester
Cable connector
Installer
Ethernet
Equipment : Computer
Steps/Procedure:
A.Check the area and the tools/equipment and materials
needed for installation.
B.Power the computer by plug-in the connections and
switching it on.
C.Follow the installation methods correctly
D.Check the computer if the installation is completed.
E.Un-plug the connections when the computer is not in use.
F.Return the materials/equipments and tools in proper place
after use.
Assessment Method:
Demonstration or oral exam
Performance Criteria Checklist 1.1-1
CRITERIA
Did you.
YES NO
1.Check the area and tools/equipment and materials
needed for installation?
/
26.Power the computer by plug-in the connections and
switching it on?
/
27.Follow the installation methods correctly? /
28.Check the computer if the installation is completed? /
29.Un-plug the connections when the computer is not in
use?
/
30.Return the materials/equipments and tools in proper
place after use?
/
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Written Test:
Plan & Prepare for Installation
Select the best answer for each question:
Test I: Multiple Choice
Instruction: Encircle the correct answer (Letter)
1.It is the component that supplies power to a computer.
a. monitor c. IDE connector
b. power supply d. scanner
2.It is the responsible for interpreting and executing most of the
commands from the computers hardware and software. And also
called the brains of the computer.
a. CPU (Central Processing Unit) c. motherboard
b. Keyboard d. None of the above
3.Which is usually small network constrained to a small geographic
area.
a. Wide area network c. Both LAN and WAN
b. Local area network d. None of the above
4.It is the most widely used cabling system in telecommunications and
data communications environment today.
a.System Unit c. Monitor
b.Mouse d. Unshielded Twisted Pair (UTP)
5.Which part of the computer an example of input device
a.Mouse c. Computer scanner
b.Keyboard d. All of the above
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

ANSWER KEY
Test I- Multiple choice:
1.B
2.A
3.B
4.D
5.D
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Evidence Plan
Competency
standard:
COMPUTER HARDWARE SERVICING NC II
Unit of
competency:
Plan and prepare for installation
Ways in which evidence will be collected:
[tick the column]
O
b
s
e
r
v
a
t
i
o
n

&

Q
u
e
s
t
i
o
n
i
n
g
D
e
m
o
n
s
t
r
a
t
i
o
n

&

Q
u
e
s
t
i
o
n
i
n
g
T
h
i
r
d

p
a
r
t
y

R
e
p
o
r
t
P
o
r
t
f
o
l
i
o
W
r
i
t
t
e
n
The evidence must show that the trainee
Aware of the OHS /
Identify the parts of computer and other
devices
/
Identify components of computer system and
their functions
/ / / /
Give the list of hardware specifcation for
Assembling the computer and networks
/ / /
Identify the Tools/ materials / equipments
needed for preparation in installation
/ / /
NOTE: *Critical aspects of competency
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

TABLE OF SPECIFICATION

Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Objectives/Content
area/Topics
Knowledge Comprehension Application
# of
items/
% of test
OHS 1 1 1 3/15%
Parts of Computer 1 1 2/10%
Uses and Functions
of system unit
2 1 2 5/25%
Types of Software
and OS
1 1 1 3/15%
Lay out Plan 1 1 2/10%
Tools/Materials/Equi
pment Needed
2 1 2 5/25%
TOTAL 8 4 8 20/100%
Performance Test
Specifc Instruction for the Candidate
Remember the OHS and material/tools/equipment needed for
Plan and prepare for installation
Qualifcation Computer Hardware Servicing NC II
Unit of Competency Plan and Prepare for Installation
Materials/Tools/Equipment:
Computer Tables
UTP Cable
RJ 45
Computer Unit
Screw Box
Switch/Hub
Cable Tester
Installers
General Instruction:
Given the necessary materials, tools and equipment, you are
expected to perform the task.
Specifc Instruction:
1.Ask permission before installing.
2.Prepare materials and equipment needed.
3.Make sure the materials and equipment is in good condition.
4.Just focus in mind in installing.
5.Avoid eating, drinking when installing.
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

QUESTIONING TOOL
Questions to probe the candidates underpinning knowledge
Satisfactory
respons
e
Extension/Refection Questions Yes No
1. What are the tools/equipments that are needed in
installation?

2. What are the essential roles of the motherboard plays
aspects of your computer?

Safety Questions
3.Is OHS is helpful before assembling the computer and why?

4. Can you describe the best practices in preparation for
installation?

5.Did you fnd the tools needed to used in disassembling the
computer? What are they?

Contingency Questions
6. When you forget to bring your PPE or the Personnel Protective
Equipment, especially the anti static wrist wrap then youre
going to disassemble the computer will you continue to work
without it? Why?

Job Role/Environment Questions

7. Can you enumerate the materials/ tools and equipments
needed for installation of computer?

Rules and Regulations

8.Did you follow the rules and regulations prescribed by the
workplace during the conduct of the task sheet?

Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

The candidates underpinning
knowledge was:
Satisfactory Not
Satisfactory
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

ANSWER KEY
Extensions/Refection Question:
1.Tools/equipments
Modem/router
Personal Protective equipment ( ex. protective eyewear, anti static wrist
wrap)
assorted pliers, assorted screw drivers, soldering iron & desoldering tool
PC
Crimping tools
Switch Hub
Cable Tester
Diferent types of OS
Internet
2.
Organization of devices
Control of the devices
System Communication
Processor Support
Peripheral Support
System Performance
Upgradeability
Safety Questions
3.YES, because it can protect as from harm and for our safety.
4.The best practices in preparation for installation is that you have to planned and
prepared to ensure that safety measures, policies and procedures followed, and that
work is appropriately sequenced in accordance with the industry standards.
5.Tools
Antistatic wrist wrap
Electronic laboratory hand tools (assorted pliers, assorted screw drivers, soldering
iron & desoldering tool)
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

PC
Contingency Questions
6.Yes, because if you do not have anti static wrist wrap, you can earth yourself by
touching and maintaining continuous contact with an unpainted metal part of the
computer's chassis while handling any of your computers internal components or
working inside the system.
Job Role / Environment Questions
7.Materials/Tools and Equipment
desktop computers
Connectors
Adaptors
Wires and cables
Appropriate software
Pliers (assorted)
Screw drivers (assorted)
Anti-static wrist wrap
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Inventory of Training Resources
Resources for presenting instruction
Print Resources
As per TR As per
Inventory
Remarks
CBLM
1 1 available
Handbook/Manuals
1 1 available
Non Print Resources
As per TR As per
Inventory
Remarks
Internet
1 1 available
CD/DVD
1 1 available
Computer
1 1 available
Tools/Materials/Equipments
1 1 available
Resources for Skills practice of Competency #1_____________________________
Supplies and Materials
As per TR As per
Inventory
Remarks
UTP Cable Wire
1 1 available
RJ 45
1 To buy
Installers
1 1 available
Computer Tables
1 1 available
Tools
As per TR As per Remarks
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Inventory
Screw Driver
1 1 available
Crimping toll
1 availble
Equipment
As per TR As per
Inventory
Remarks
Computer Unit
1 1 available
Cable Tester
1 available
Switch/Hub
1 available
Note: In the remarks section, remarks may include for repair, for replenishment, for
reproduction, for maintenance etc.
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

Training Activity Matrix
Computer
Hardware
Servicing NC II
Install computer
systems and
networks
Date Developed:
Oct. 28, 2014
Date Revised:
Developed by:
ENRICO S. PALER
Document No.
Issued by:
STAC
Revision # 00

WORKSHOP LAYOUT
Training
Activity
Trainee
Facilities/
Tools and
Equipment
Venue
Date &
Time
Remarks
(Workstation
/ Area)
Prayer
Recap of
Activities
Unfreezing
Activities
Feedback of
All
trainees
8:00 AM
to 8:30
AM
. Install
computer
systems
and
networks
1.Abarca,
Rene D.
2.Aboabo,
Leam C.
3.Agripino,
Luis Jr. F.
4.Avila, Leslie
D.
5.Avila, Zaidy
C.
6.Ayso, Ivell
R.
Antistatic
wrist wrap
PC
Software
Applications
Network OS
software
Local area
networks
(LANs)
External CD
writer
PRACTICAL
WORK AREA
June 9, 2014
8:00 AM to
5:00 PM
13 days
!. Diagnose
and
troublesh
oot
computer
systems
1.Barola,
Cindy M.
2.Binongo,
Apple Mae
A.
3.Calonia,
Vencent G.
4.Carbonilla,
Dave Nino
S.
PC
Pliers
(assorted)
Screw drivers
(assorted)
Soldering
iron/gun
Wrenches
Anti-static
wrist wrap
PRACTICAL
WORK AREA
June 9, 2014
8:00 AM to
5:00 PM
15 days
ENTRANCE
ENTRANCE
P
R
A
C
T
I
C
A
L

W
O
R
K

A
R
E
A
/
A
S
S
E
S
S
M
E
N
T

A
R
E
A
P
R
A
C
T
I
C
A
L

W
O
R
K

A
R
E
A
/
A
S
S
E
S
S
M
E
N
T

A
R
E
A
EXIT
EXIT
Pract