* This Course Outline is a draft. Course title, description, timing, agenda and topics subject to change.

SiteScope 10.1 Essentials

Global Enablement Development & Delivery
OVERVIEW
This entry-level course is designed to provide the technical knowledge
and skills needed to manage and monitor an IT infrastructure with the
help of HP SiteScope. Students gain practical experience in using
SiteScope to design and configure an extensive set of monitoring assets,
proactive alerts, and reports. In addition, the course delves into best
practices and administrative techniques fundamental to the successful
use of SiteScope. The topics included in the course are reinforced
through intensive and hands-on lab exercises.
COURSE OBJECTIVES
At the end of the course, you will be able to:
Perform a SiteScope installation
Design a scalable and easy to manage monitoring strategy
Design an efficient alerting mechanism
Efficiently configure individual monitoring entities
Implement a monitoring system leveraging best practices for
grouping and alerting
Design enterprise level reports
Perform on-going maintenance and troubleshooting of the
SiteScope monitoring solution
Use templates and repeatable patterns in the creation of groups,
monitors, reports, and alerts.
Demonstrate architectural knowledge of SiteScope.
RECOMMENDED FOLLOW-UP COURSES
BAC 8.0 10.0 Essentials
UCMDB 8.0 Essentials
RUM 8.0 Essentials
Scripting with VuGen for BAC
INTENDED AUDIENCE
New users of SiteScope
- Pre-Sales
- Professional Services
- HP Partners
DURATION: 2 DAYS
PREREQUISITES
Working knowledge of the following:
User experience with Web
browsers
Industry standard operating
systems
Network, system and application
monitoring principles and
practices
HP Global Enablement | grow@hp.com
Copyright 2009 Hewlett-Packard Development Company, L.P.
Chapter 1. Course Overview
Course Features
Class Introductions
Responsibilities
Course Objectives
Course Schedule
Chapter 2. Introducing SiteScope
Understand the concepts of BSM, BAC, and SiteScope
Explain the value of HP SiteScope and identify the key product features and benefits
Describe the architecture and flow of monitoring.
Identify SiteScope monitoring objects.
Identify the monitoring levels.
Use the SiteScope help.
Chapter 3. Installing SiteScope
Become familiar with the deployment workflow
o Planning considerations, platform setup requirements, specific prerequisites,
installation flow, post installation checklist
o New installation vs. an upgrade
Access SiteScope Help and various SiteScope resources from the HP portal, download an
evaluation copy of SiteScope.
Perform the installation process
Become familiar with common post-installation tasks
Use the SiteScope Configuration Tool.
Chapter 4. Getting Familiar With The SiteScope Interface
Access the SiteScope interface.
Become familiar with the SiteScope dashboard and its navigation
Explore context menus of the SiteScope interface.
Become familiar with the general use of alerts and reports
Explore the Preferences interface.
Review the SiteScope Health monitors.
Locate the SiteScope diagnostics tools.
Chapter 5. SiteScope Deployment Strategy
Develop a strategy for grouping, monitoring, and alerting.
Understand important hierarchical elements in the grouping model as heartbeats and
dependencies.
Acquire the foundation for discussing naming conventions and common implementation
related standards
Become familiar with common grouping models
Understand alerts distribution concerns and implement alert configuration best practices.
Acquire an overall sound foundation for SiteScope deployment planning.
Day 1
Chapter 6. Managing Groups and Monitors
Navigate the SiteScope interface using the Dashboard tab.
Create and configure groups and monitors.
Acknowledge monitor errors.
Use threshold settings and baselining.
Use filters.
HP Global Enablement | grow@hp.com
Copyright 2009 Hewlett-Packard Development Company, L.P.
Chapter 7. Configuring Alerts
Define and configure group and monitor alerts.
Customize and fine-tune alerts using filter settings, triggers, etc.
View alert logs.
Chapter 8. Using Templates in SiteScope
Identify the role of templates
Create user-defined templates
Modify templates by applying user-defined and system variables
Deploy user-defined and solution templates
Use the Publish Template Changes wizard
Auto deployment
Chapter 9. Using Diagnostic Tools
Become familiar with the available diagnostic tools in SiteScope.
Build monitors using the appropriate tools.
Use the diagnostic tools to solve problems and troubleshoot monitoring issues.
Day 2
Chapter 10. Generating Reports
Understand the business purposes of Reports.
Identify the different types of reports in SiteScope.
Generate reports based on business requirements.
Chapter 11. SiteScope Performance Tuning
Understand various factors that may affect the SiteScope server performance.
Understand the output of Server Statistics
Control various properties via General Preferences
Understand connection mechanisms
Understand data collection mechanisms.
Chapter 12. SiteScope Internals
Understand the components of the SiteScope directory structure and identify the purpose
and location of key SiteScope files.
Leverage knowledge of SiteScope under the hood to perform maintenance and
troubleshooting.
Manage data retention.
Chapter 13. Maintaining SiteScope
Identify the SiteScope directories and files that require regular backup.
Become familiar with the SiteScope upgrade path.
Identify the patch download location.
Use self-monitoring features and log files.
Understand the SiteScope failover model.
Become familiar with SiteScope security considerations.
Understand the SiteScope licensing model.