Echeverria Vs Bank of America Et Al Judicial Notice Doc.55 Exhibit A

Exhibit A
FCT101R1NBKSDS?
ACCOUNT STATUS LfSTfNG
4/D1/2011
9:00:39
127-4 Mortgagor Name: ABDIEL ECHEVERRIA
Account Number:
CURRENT BALANCE INFORMATION

CURRENT PAYMENT INFORMATION
Principal Balance:
138,872.05 Principal/Interest Payment^
887.12
Escr BaJ/lnt: 1196.95-/
.00 GPM 7 Increase Pending:
.00
7
Partial Payment Balance: 867.76 *Escrow Payment:
326.15
Pri Bal/ACT(S1):
.00 Escrow Increase Pending:
,00
Uncollected Late Charges:
.00 Credit Life Insurance:
00
Uncollected Escrow:
.00 Hud-Assistanr* or Buydown:
.00
Uncollected Fees:
160.00- Mortgagor Payment:
1213.27
CMTDTE 10/01/2002
ADDITIONAL INFORMATION
Closed Code:
01
C F C. LnType: 20 FHA7
CMT# CB^097
Warning Code:
00
Phase Code/Date:
6 10/27/2010
Lbdiout Code:
02
Comp/lnv/Btk :
02 40(X)52d 007
Certified Funds Req: Exp:
Div: SUBSERVTciNG Bch: 0000603 000 12107
M P T D : 5/01/2010 Prrrt PTD: 5/01/2010 ACH: M
Sirnple Irit Loa
APP/FND/PYOFF/Sale Dt 8/24/2009
Year to Date Taxes:
.00
Mail Payments To: FTWORTH
Year to Date Interest:
.00
7
Delinquent History: '14'144m
3646703
FHAA/A Case Number;
Sec MKT#: 001016095 Issue DT:

Telephone:lHHBh8775
Co-Mortgagor ISABEL SANTAMARIA
PROPERTY ADDRESS
499 CELLINI AVE NE
PALM BAY, FL
MAILING ADDRESS
32KS7
499 Cellini Ave NE

FL
PalrnBay^
32907
ORIGINAL INFORMATION
Original Principal:
Discount Held:
144,079.00
.00
Sale Price:
167,000
Appraisal Date:
200.000
Date of Mort/Cont:
2/29/2008 Appraisal Amount:
111
DueDay/lst Pyrrt Due: 1 4/2K)8 Loan Purpose CodeMaturity Date:
3/2038 Property Type:
10
Term of, Loan/Remaining Term 360/334 Numb- of Units:
T
Interest Rate
6.250 Late Charge Amount:
48.53
Annual Parcentage R ^ e _
000
State Code
10 Grace Days:
15
Fnma Coupty Code:
9 Census Trad:
713.21
Prepayment Penalty Code:
0 Last Activity Date:
3/04/2011
Rtnes Loan Msuarned:
0 Last Analysis date (MMC):
2/1
Date Last Assumed:
Previous Owner Name: TAYLOR. BEAN & WH :
BAC-000087
HSR117R1
NBKSDSI
Loan History Usting - ASCENDING
4/01/11 9:{X):39
NAME: ABDIEL ECHEVERRIA

W/C: 00 L/C: 02 C/C: 01 UT: 20 Page:
ACCT: 3 1 2 7 - 4 PR: miQO- 4fl31/11 F E E : m O D - COft 02 BRR: 0000603
TYPf DATE 1 POSTED J PRINCIPAL JJNTEREST | ESCROW | LT/CHG | PARTIAL
D U E lADDN.PMT) CRIVDI f B A L A N C E ] BUYDN/235| BALANCE] BALANCE j BALANCE
400 8/24/09
0709
.00
2373.29
.00
.00 140464.35
.00 2373.29
.00 2373.29
555 9/04/09
0709
.00
118.84.00
M
140464.35
.00
118.84.00 2254.45
010 9/30/09
0809
.00
1284.58
1K.53
.00 140308.82
731.69
397.46
.00 2651.91
01010/09/09
Cp9
.00
1284.58
156.34
.00 140152.48
730.78
397.46
OQ 3049.37
55511/05/09
0909
.00
52.44.00
.00 140152.48
59011/20/09
0909
.00
1915.37.00
.00 140152.48
555 12/0^09
0909
.00
58.12.00 "
.00 140152.48
1284.58
157.16
.00 139995.32
020 1/05/10
10^
-00
68.82.00
M
139995 32
.00
555 1/07/10
1009
.00
58.12.00
.00 139995.32
.00
555 2/04/10
58.12-
.00
.00
.00
.00
.66
58.12.00
.00 1023.44
.00
010 1/05/10
1009
.00
.00
.00
.00 1915.37.00 1081.56
1215.76
.00
.00_ 140152,48
.Ob
.00
.00
52.44.00
.00 2996.93
.00
020 12/04/09
0909
.00
1009
.00
.00
.00
,CX)
.00
.00
1023.44
.00
729,^
397.46
.00 1420.90
139995.32
.00
51.38-
.00
.00
.00
1420.90
51,38-
.00
58.12.00
1362.78
51.3858.12-
.OO
.00
1304 Re
.00
5138-
58.12.00
1246.54
51.38-
555 3/04/10
1009
.00
58.12.00
.00 139995.32
520 3/05/10
1009
,00
1251.00.00
.00 139995.32
555 4/06/10
1009
.00
57.36.00
.00 139995.32
010 4/20/10
1109
,00
1215.76
157.98
JEW 139837.34
729.14
.m
326.15
264.33
2.49
97.42-
O iO 4/20/10
1209
.00
1215.76
158.80
.00 139678.54
728.32
.00
326.15
590.48
2.49
143.46-
.00
.00 1251.00.00
4.46.00
.00
.00
51,38-
57.36.00
61.8251.38-
BAC-000088
^10 4/20/10
0110
.00
1215.76
159.63
;oo 13^518.91;;
555 536/10
0110
.00
57.36.00
.00 139518.91
010 5/07/To
0210
.00
1213.27
160.46
.00 139358.45
020 5A37/10
0210
.00
2.49
.00
.00 139358.45
555 6/04/10
0210
.00
57.36.00
.00 .139358.45
010 &2mo 1213.27

0310
.00
.00
161.29
139197.16
727.49 326.15
2.49
.00 916.63 18a50:^_
.00 r 57.36.00
JO 859.27 189.50726.66 326.15
.00 118542
.00
238J(:^
.00
.00
m
1185.42 238.03-
,00
57.36.00
1128.06 1 238.03-
JO
.00
725.83 326.15
.00 1454.21
.00
286.56-
020 6/24/10
0310
.00
.00
.00
.00
31.73
.00
.00 1454.21 286.56.00 139197.16 7
555 imiid
.00
57.36.00
.00 139197.16
010 7/29/10
0410
.00
1213.27
162.13
.00 139035.03
020 7/29/10
0410
.00
2.49
.00
.00 139035.03
555 8/05/10
M10 JQQ
57.36.00
.00
57.36J O J39035:03 :1 : J 0 7 : 166^^
0310
.00
.00
57.36.00
1396.85 286.56-
724.99 326.15
.00 1723.00
.00
.00
.00
335.09-
.00
.00
J
1723.00 335 09.00
335.09-
020 9/02/10
0410
.00
335.09.00
.00 139035.03
.00
.00
020 9/02/10'
0410
.00
335.09
.00
.00 139035.03
.00
.00 335.09
.00 1665.64
.00
555 9/07/10
0410
.00
57.36.00
.00 139035.03
.00
010 9/09/10
0510
.00
1213.27
162.98
.00 138872.05
020 9/09/10
0510
.00
2.73
.00
.00 138872.05
.00
020 9/10/10
0510
.00
48.53.00
.00 138872.05
.00
020 9/IOrtb
0510
.00
48:53
:oo
.00 138872.05
.00
020 9/27/10
0510
.00
65.00
.00
.00 138872.05
.00
55510/06/10
57.36-
.00
.00
.00
.00
.00
1665.64 335.09-
57.36.00
1608.28
.00
724.14 326.15
.00 1934.43
.00
48.53-
.00
.00
.00
1934.43
48.53-
.00
.00
.00
1934.43
48.53-
.00
.00
48.53
1934.43
.00
.00
.00
.00
1934.43
57.36-
.00
.00
BAC-000089
0510
.00
.00
.00
138872.05
1877.07
.00
.00
57.36.00
JX3
1819.71
.00
55511/04/10
0510
.00
57.36.00
.00 138872.05
59011/15/10
0510
.00
.00
151322.00 138872.05
555 12/06/10
0510
.00
57.36.00
.00 138872.05
.00
57.36.00
.00
249.13
.00
555 1/06/11
0510
.00
57.36.00
.00 138872.05
.00
520 1/31/11
0510
.00
1274.00.00
.00 138872.!M;^
555 2/04/11
0510
.00
57.36.00
.00 138872.05
.00
555 3/04/11
0510
.00
57.36.00
.00 138872.05
.00
FDR117R1
ACCT:
COE
.00 1513.22.00
306.49
.00
.00
.00
57.36.00
191.77
.00
.00 1274.00.00 108223-
.00
M
.00
57.36.00
1139.59.00
.00
57.36.00
1196.95.00
F E E S DUE LISTING
4/01/11 9:00:39
FROM: ommx) - mmon
vjfc-.m LIQ:
3127 FEES DUE:
160.00 MORTGAGOR: ABDIEL ECHEVERRIA
DATE
30084 1/04/10
10159 2/12/iO
10159 3/11/10
10159 4/14/10
10159 4/20/10
10159 4C0/10
10159 420/10
10065 929/10
30094 10/07/10
30094 10/15/10
300941021/10
^ 0 9 4 2/19/11
55189 2/19/11
10065 220/11
55009 220/11
30094 223/11
55189 2/23/11
30094 2X35/11
55189 226/11
AMOUNT DESCRIPTION
TYP ENDING BAL
KEY BATCH SEQ
100.00 REGISTER VACANT PROP600 100.00 9008053294787 0X04

1215.76 CLRD PARTIAL (FORCL)100 1115.76- 9008094472035 E07479
1215.76 CLRD PARTIAL (F0RCL)1CX) 2331.52-9008121979757 E07485
1215.76 CLRD PARTIAL (FORCL)100 3547.28- 9008157750186 E07114
1215.76 CLRD PARTIAL (FORCL)600 2331.52- 9008164146245 BM0420
1215.76 CLRD PARTIAL {FORCL)6( 1115.76-9008164146300 BM042Q,
1215.76 CLRD PARTIAL (FORCL)600 100.00 9008164146314 BM0420 "
15.00 INSPECTION-OCCUPIED 600 115.00 90083092900551129
15.00 INSP OCC N0N8WR OWED600 130.00 90083220024691107
15.00 INSP OCC NONBWR OWED600 145.00 9008330809801 1115
15.00 INSP OCC NONBWR OWED600 160.00 90083377811551121
15.00 INSP OCC NONBWR 0WED100 145.00 9008456179822 FTCRLS
15.00 INSP OCC CLMBLNB 600 160.00 9008456179832 FTCRLS
15.00 INSPECTION-OCCUPIED 100 145.00 9008460668681 FTCRLS
15.00 INSP OCCUPIED NB 600 160.00 9008460668687 FTCRLS
15.00 INSP OCC NONBWR 0WED100 145.00 9008463641182 FTCRLS
15.00 INSP OCC CLMBL NB 600 160.00 9008463641189 FTCRLS
15.00 INSP OCC NONBWR OWED100 145.00 9008466723479 FTCRLS
15.00 INSP OCC CLMBL NB 600 160.00 9008466723488 FTCRLS
IEP100RM NBKSDSI
Impound/Escrow Accxjud Rewew 4^^
Mcount;|M||3127 Name. ABDIEL E C H E V E R R I A
Loan Type: 20
BAC-000090
Analysis code: 0 Period: 06 Date: 2/10 State: FL Pd-to-Dt 5/01/2010 W/C: 00

Pending paymert change: 38.44- Pending analysis epectve: 2/01/2011 UC: ^
Escrow Item ST/TYff^RQ Next Due Due Date
Mo/Req EsCTOw Bal: 1196,96STFHAMIP 2 55 1 56.55 4/012011
56.55
Hazlns 1st 220 12 1274.00 2/28/2012
106J7 _
County Tax 2 M ) 1 2 1513.22 11/012011
126.10
Total amount analyzed: 3465.82

RV%: .050 Reserve/Req: 139.36
Payments:
288.82 Projected BAL: 1196.9511.61 Refunds/Distxnts:
.00
Proposed Current
Lrwest possible balance: 870.80-Prindpal/lnterest: 887.12
887.12
Reserve requirement:
139.36 Required escrow:
288.82
326.15
Short/Overage:
870,80- Shortage payment:
72.57
.00
Divide short by:
12 Reserve requirement: 11.61
.00
Next niassanzeff date: 4 ^ 1 2 CR/DIS:
.00
.00
WKi
Payment change amount:
46.85 Rounding amount
.00
.00
Analysis eff, date: 5/012011 HUD-Assist/Buydovm: .00
.00
New monthly payment: 1260.12
1213.27
IEP1OORM NBKSDSI Impound/Escrow Account Review
lAcOTunt 3 1 2 7 Narne: ABDIEL ECHEWRRIA '
4/01/11 9:00:40
DeprtDisb
IXXXX)OPOOO(X>(XXXXXX Dep2)tsb
!XXXXXXXX)0OO00O0O(X
Date .'Amount !Des ! Balance
Date !Amount !Des ! Balance
Pfj/Balan 1196.95- 201107021 56.55 F H ^
3030.96
BAC-000091
20100601
20100701
20100801
20100901
20101001
20101101
20101201
20110101
20110201
20110301
20110401
20110402
20110501
20110502
20110601
20110602
20110701
20120302
20120401
20120402
326.15 Deposit
326.15 D ^ s i t
326.15 Deposit
326.15 Deposit
326.15 Deposit
326.15 Deposit
326.15 Deposit
326:i5 Deposit
326.15 Deposit
326.15 Deposit
326.15 Deposit
56.55 FHAMIP
288.82 Deposit
56.55 FHAMIP
288.82 Deposit
56.55 FHAMIP
288.82 Deposit
56:55 FHAMIP
288.82 Deposit
56.55 FHAMIP
IEP100RN NBKSDSI
870.80- 20110801 288.82 Deposit ^319.78

544J65- 20110862 56.55 FHA MIP 3263.23
218.50- 20110901 288.82 Deposit 3552.05
107.65 20110902 56.55 FHA MIP 34^.50
J33.80 20111001 288.82 Deposit 3784.32
759.95 201110021 56.55 F H A p P .3727.7711
1086.10 20111101 288.82 Deposit 4016.59
1412.25 201111^ 56.55 FHAMIP 39i3.04
1738.40 20111102 1513.22 County ta 2446.82
2064.55 20111201 288:82 Deposit 2735:64
2390.70 20111202 56.55 FHAMIP 2679.09
2334.15 20120101 288.82 Oepoat 2967.91
2622.97 20120102 56.55 FHAMIP 2911.36
2566.42 20120201 288.82 D^josit 3200.18
2855.24 20120202 1274.00 Homeowner 1926T8
2798.69 20120202 56.55 FHAMIP 1869-63
3087.51 20120301 288.82 Deposit 2158.45
2101.90
2390.72
2334.17
I "
Ending Balance: 2334.17
Impound/Escrow Review - History
Account: 3 1 2 7 Name: ABDIEL ECHEVERRIA

Requested by: MDUBdiS
Date Analyzed: 2010/12/16 Paid-to-date: 5/01/2010
4/01/11 9:00:40
PGM: ESR300R3
Escrow Item ST/TY/FRQ Next Due Due Date Mo/ Req Escrow Bal: 249.13
57.36 1/01/2011
57.36
S/TFHAMIP 2 55 1
104.25
Hazlns 1st 2 2012 1251.00 2/28/2011
County Taot 2 312 1513.22 11iO1X20lT 126.10_
8 P Y M T S @ $ : 2609.20
TotaLamount anaêd:; 3452.54
287.71 Projeded BAL _ 2858.33:;
RV%; .166 Reserve/Req: 458.86
38.24 Refunds/Disbmts:
.00
Proposed Current
Lowest possible balance: 1780.32 Principal/lntrst: 887.12
887.12
Reserve reaquirefnent: ^ 458.86 ; Required esaow:
287.71
326.15
Short/Overage:
1321.46 Shortage payment:
.00
.00
Divide short by:
12 Reserve requirement: .00
.00
.00
Escrow change amount:
38.44- CR/DIS:
.00
38.44- Rounding amount:
.00
.00
Anal. Eff. Date: 2/01/2011 HUD-Asslst/Buydown:
.00
.00
New monthly paymert; 1174.83 _ 1213J27
IEP100RN NBKSDSI Impound/Escrow Account Review

4/01/11 9:00:40
lAccount 3 1 2 7 Name: ABDIEL ECHEVERRIA
DEP/DISB iXXXXXXXXXXX XXXXXXXXX DEP/DISB IXXXXXXXXXXX XXXXXXXXX
Date! Amount IDescrtionlBaiance
Date! Amount IDescrtionlBaiance
Prj/Balan 2858.33 20110902 57.36
20110102 57.36 FHAMIP 28M.97 20Tl1(M}1 287.71
20110201 287 71 Deposit 3088.68 20111002 57.36
20110202 1251.00 Homeowner 1837.68 20111101 287.71
20110202 57.36 FHA MIP 1780.32 20111102 57.36
20110301 287.71 Deposit 2068.03 20111102 1513.22 s
2340.25
BAC-000092
20110302
20110401
20110402
20110501
20110502
20110601
20110602
20110701
20110702
:110801
20110802
20110901
57.36 FHAMIP
2S7.71 Dqpostt
57.36 FHAMIP
287.71 Deposit
57.36 FHAMIP
287.71 D ^ r t
57.36 FHAMIP
287.71 Depostt
57.36 FHAMIP
287.71 Deposit
57.36 FHAMIP
287.71 Deposit
IEP100RN NBKSDSI
2010.67 20111201 287.71

2298.38 a)111262 5 7 . ^
2241.02 20120101 287.71
2528.73 20120102 57.36
2471.37
2759.08
2701.72
2989.43
J
2932.07
3219.78
3162.42
3450.13
m
Ending Balance 2800.95
Impound/Escrcw Review - History
Account: { p i 2 7 Name: ABDIEL ECHEVERRIA

Requested by: NBKQYRC
Date Analyzed: 2010/01/15 Pald-to-date: 10/01/2009
4/01/11 9:00:40
PGM: IEP100RA
SfT FHA MtP 2 55 1
58.12 2X}1/26l6
lOvsMMIlllimMlM^
Hazlns 1st 2 20 12 1301.00 8/01/2009
108.42
County Tax 2 90 12 1915.37 11/01/2010
159.61
PYMTS@$:
326.15 Projected BAL: 1362.78
.00
RV%: .000 Reserve/Req:
Refunds/Disbmts:
Proposed Current
887.12
Lowest possible balance;
61.78 Princlpal/lntrst: 887.12
326.15
397.46
Reserve requirement
RequiraJ escrow:
.00
.00
Short/Overage:
61.78 Shortage payment:
.00
Divide short by:
12 Reserve requirement m
.00
71.31- CR/DIS:
.00
.00 " .00
71.31- Rrxindingarnount
.00
.00
Anal. Eff. Date: 11/01/2009 HUD-Assist/Buydown:
1284.58
1
Newrnprrthlypayt^^
4/01/11 9:00:40
IEP1OORN NBKSDSI Impound/Escrow Account Review
{Account 1 ^ 3 1 2 7 Name: ABDIEL ECHEVERRIA
DEP/DISB IXXXXXXXXXXX XXXXXXXXX DEP/DISB IXXXXXXXXXXX XXXXXXXXX
Date ! Amount IDescalionlBalance
Date ! Amount JDescation'Balance
Prj/Balan 1362.78 20100802 1301.00 insurance 1673.56
20090802 1^1.00 Homeowner 61.78 20100802 58,12
20091101 326.15 Deposit 387.93 20100901 326.15
20091201 32515 Deposit 714.08 20100902 58.12
20100101 326.15 Deposit 1040.23 20101001 326.15
20103201 326.15 Deposit 1366.38 20101002 58.12
20100202 58.12 FHAMIP 1308.26
201(M301 326 15 Deposit 1634.41
20100302 58.12 FHAMIP 1576.29
20100401 326.15 O i ^ s i t 1902.44
20100402 58.12 FHAMIP 1844.32
20100501 326.15 Deposit 2170.47
20100502 58.12 FHAMIP 2112.35
lK)100601 326.15 Deposit 2438.50
20100602 58.12 FHAMIP 2380.38
20100701 326.15 Deposit 2706.53
BAC-000093
20100702 58.12 FHAMIP 2648.41^

20ipOK1325l5:Deposit 2974^
"
11^^11
IEP100RN NBKSDSr
Impound/Escrow Review- History
Account: 3 1 2 7 Name: ABDIEL E C H E V E R R I A

Requested t>y: NBKAMFX
4/01/11 9:00:40
PGM: ESRSODRS
S/TFHAMIP 2 55 1
58.12 1/01/2010
58.12,^^K.
^ M ^ ^ Hazlns 1st 2 2012 1301.00 8/01/2009
108.42 ' '
CountyTax 2 90 12 1915.37 11/01/2()10
159.61
4 PYMTS@$: 1383.35
326.15 Projected M L - 2406J9
44.49 Refunds/Dist)mts:
.00
Proposed Current
^ '7'..1'7^'.'.-....[.J^..Lowest possible balance: 511.60 Principal/lntrst: 887 12
887.12
Reserve requirement
533.92 Required escrow; 1 326.15
397.48
1
Short/Overage:
.00 Shortage payment:
.00
.00
jpivide short by:
12 Reserve requirement 1,86
.00
69.45- CR/DIS:
.00
.00
'
69.45- Rounding amount:
.00
.CO
I B I ^ M W
.00
.00
New monthly payment: 1215.13 1284.58
4/01/11 9:00:40
1EP100RN NBKSDSI Impound/Escrow Account Review
lAccount: 3 1 2 7 _ N a m e : ABDIEL ECHEVERRIA
Date! Arnbunt IDescrtionlânce
Date! Amount IDescartion! Balance I
Prj/Balan 2406.79 20100901 326.15
20090802 1301.00 Hontecnwner l 105.79 201009(C 58.12
20100102 58.12 FHAMIP 1047.67^20101001 326.15
20100201 ^ . 1 5 Deposit 1373.82 20101002 58.12
20100202 58.12 FHAMIP 1315.70 20101101 326.15
20100i301 326.15 Deposit 1641.85 20101102 58.12
20100302 58.12 FHAMIP 1583.73 20101102 1915.37
511.60
20100401 326.15 Deposit 1909.88 20101201 326.15
20100402 58.12 FHAMIP 1851.76 20101202 58.12
20100501 326.15 Deposit 2177.91 20110101 326.15
20100502 58.12 FHAMIP 2119.79 20110102 58.12
20100601 326.15 Deposft 2445.94
20100602 58.12 FHA MIP 2387.82
20100701 326.15 Deposit 2713.97
20100702 58.12 FHAMIP 2655.85
20100801 326:i5 Deposit; 2982.00
20100802 1301.00 Homeowner 1681.00
20100802 58.12 FHAMIP 1622.88 ;
IEP100RN NBKSDSI
Account: ^ 3 1 2 7 Name: ABDIEL ECHEVERRIA

Requested by: MJ0RDAN3
4/01/11 9:00:40
PGM: IEP100RA
BAC-000094
S/T FHAMIP 2 5 5 1
58.12 12^1/2009
58.12
Hazlns 1st 2 20 12 1301.00 8/01/2009
108.42
CountyTax 2 9012 1915.37 11/01/2009
159.61
_
^
1 PYMTS@$: 397.46
Total amount analyzd; ! ^
3 2 6 , 1 5 l | ^ e d e d BA|_L 3 3 ^ ^ ^^^^
1
.
44.49 Refunds/Disbmts:
.00
Proposed Current
Lowest possible tjaiance: 504.17 Principal/lntrst^ 887.12
887.12
Reserve requirement
326.15
397.48
Short/Overage:
.00 Shortage payment:
.00
.00
Divide short by:
12 Reserve requiremerft: 2.48
.00
68.83- CR/DIS:
.00
.00
Payment dtange amount
68.83- Rountfing amount: _ .00
,00 _ ' i W ^ M M i i i i i l l i l ^ ^ ^
Anal. Eff. Date: 11/01/2009 HUD-Assist/Buydown:
.00
.00
^
New nriOTthty p a y i n g 1215.75 1284:58
4/01/11 9:00:40
IEP1 OORN NBKSDSI Impound/Escrow Account Review
Date I Amount IDesalionlBalance
Date! Amount !Decrtion!BaIarK 1 |
Ptj/Balan 3394.39 20100701 328.15
2000)802 1301.06 Homeov^ner 2093.39 20100702^ ^^^^^5^^
20091101 326.15 Deposit 2419.54 20100801 326.15
20091102 1915.37 County ta 504.17 201008(S 1301.00 insurance 1673-56
20091201 326.15 Deposit 830.32 20100802 58.12
20091202 58.12 FHA MIP 772.20 20100901 326.15
20100101 326.15 Deposit 1098.35 20100902 58.12
20100102 58.12 FHA MIP 1040.23 20101001 326.15
20100201 326.15 Deposit 1366.38 20101002 58.12
20100202 58.12 FHA MIP 1308.26 20101 ToT 326.15
20100301 326.15 Deposit 1634.41 20101102 58.12
20100302 58.12 FHA MiP^ 1576.29_20l6l102 1915.37 s
504.16
20100401 326.15 Deposit 1902.44
20100402 58.12 FHA MJP 1844:32
20100501 326.15 Deposit 2170.47
20100502 58.12 FHAMIP 2112.35
20100601 326.15 Deposit 2438.50
I"
^
20100602 58,12 FHA MIP 2380.38 i ;
Ending Balance
IEP1 OORN NBKSDSI
504.16

Requested by: CFC@LNESAN
4/01/119:00:40
PGM: ESR300R3
S/TFHA MIP 2 55 1 58.12 11/01/2009
58.12
Hazlns 1st 2 2012 1301.00 8/01/2009
108.42
CountyTax 2 9012 3525.12 11J1/2009
293.76
2 PYMTS @ $: 794.92
Total amount analyzed: 5523,95 ^ ; 460.9) 7Projected B/\L: 3844.29
RV7o: .166 Reserve/Req: 801.14
_66.76 Refunds/Disbmts:
.00
Proposed Current
Lowest possible balance: 1039.95-Principal/lntrst: 887.12
887.12
Reserve requirement:
460.30
397.46
BAC-000095
Short/Overage:
1039.95- Shortage payment
86.66
.00
Divide short by: _
112 Reserve rûirement^; 6^^^
,00
216.26 CR/DIS:
.00
.00
Papnent change amount:
216J6 Rounding amount:
.00
.00
.00
.00
1
New monthly payment: 1500.84 1284.58
4/01/11 9:00:40
IEP100RN NBKSDSI Jmpound/Escrow Account Review
DEP/DISB IXXXXXXXXXXX XXXXXXXXX DEP/DiSB IXXXXXXXXXXX XXXXXXXXX
Date t Amount IDescrtionlBaiance
Date I Amount IDescrtionlBaiance
Prj/Balan 3844.29 20100701 460.30
20090802 1951.00 Homeowna- 2543.29 20100702 58.12
20091102 58.12 FHA MIP 2485.17 20100801 460.30
2(91102 3525.12 County ta 1039.95- 20100802 1301JO insurance 1336.79
20091201 460.30 Deposit 579.65- 20100802 58.12
1
2C91202 58.12 FHA MIP 637.77- 20100901 460.30
20100101 460.30 Deposit 177.47- 20100902 58.12
20100102 58.12 FHA MIP 235.59- 20101001 460.30
20100201 460.30 Deposit 224.71 20101002 58.12
20100202 58.12 FHA MIP 166:59 20101101 460.30
1
.11
20100301 460.30 Deposit 626.89 20101102 58.12
20100302 58.12 FHA MIP 568.77 20101102 3525.12 s
1039.9120100401 460.30 Deposit 1029.07
20100402 ^ . 1 2 FHA MIP 970.95
20100501 480.30 Deposit 1431.25
20100502 58.12 FHA MIP 1373.13
20100601 460.30 Deposit 1833.43
20100602 58.12 FHAMIP 1775.31
Ending Balance 1039.91 MDS613R1 NBKSDSI
Customer Delinquent Contact
4/01/11
9:00:40
FROM: 0/00/0000 - 4/01/2011

Account* 3 1 2 7
Payment Pending:
Customer's Name: ABDIEL ECHEVERRIA
.ooi
fKSKS^SSK^K^.TS
Follow-up Contact Ex
History of Contacts Made
Date Date
Cd
9/06/09
N P COLH426 letter sent,09/08/2009. (AU)
9/14/09
C New LM Home Base Contact.
L F Less than TAD letter sent. October 09,2009
10/11/09
T C New LM Home Base Contact.
10/15A)9 _^
10A30/09
T O hiew LM Home Base Contact.
11/10/09
"
D A Adj DOTS From 43333443 To 44443333 by NBKUTSA
12/13/10
W O Workout Status Changed to Adive. Workout Type Mo
12/13/10 V
dificatlon.
12/13/10
HMSAVR> Michael Caceres/Ext: 598-99^
1
12/13710 1
W O Workout Assignee Changed to Devin McFall / E x t S I
12/13/10 V
3-5216. Workout Type Modification.
12/13/iO_
H
HMSAVR> Michael Caceres / Ext: 598-9999
12/13/10
W O ***DSCRA/VRC*" FHA/VA Business paiteers request r
12/13/10 V
eassignment of loan to negotiator, DevIn McFail 87
12/13/10
7-345-6431 ext 14176. Assigned to Jose Mendoza for
12/13/10
BAC-000096
monitoring purposes.
12/13/10
12/13/10
NP BLQNSENV letter sent, 12/07/2009, (AU)
12/06/09
I O FSR - COUNTRYWIDE FIELD SERVICE CORP ..FIELD SRVS
Initial Interview Ordered
12/16/09
12/17/09
Order#033695695-001 RECaW)0001 Due on / /

12/16/09
12/17/09
I 0 12172009 Request # 00001 Order # 033695695-001
12/17/09
Contact was made after order was created - FHA
12/17/09
W O Called txjrrower at | | B 7 7 5 a women answered a
12/14/10 V
nd stated that the borrower did not live there, ho
12/14/10
wrever she would take message..Provided my contact
12/14/10
number and name for the borrowers to retum our c
12/14/10
all.
12/14/10
HMSAVR> DevIn McFall / Ext: 513-5216
12/14/10
W O Called borrower at
9005 a women stated tha
12/14/10 V
t neither of the borrowers were employed there...
12/14/10
HMSAVR> Devin McFall/Ext: 513-5216
12/14/10
W O No contact letter forwareded ot borrower via Fed E
12/14/10 V
X tracking #7965 53749 757
12/14/10
HMSAVR> Devin McFall / Ext: 513-5216
12/14/10
I R 12^^27/2009 Req# 00001 Ord# 033695695-001 SWEEPORDE
12/28/09
J O Order# 034009820-001 REQ#-00001 Due on 01/15/2010
1/04/10
Property Registration
1/04/10
J R Job Completed on 01/04/2010 Request # 00001
1/04/10
Order #034009820-001
1/04/10
N P BLQNSENV lettersent,01/06/2010, (AU)
1/05/10
1/12/10
W O Workout Status Changed to Active. Workout Type Mo
1/12/10 V
dificatlon.
1/12/10
HMSAVR> Raju Balla / Ext: 596-9999
1/12/10
W O Workout Assignee Changed to PENDING FHAA/A ASSIGN
1/12/10 V
/ Ext: 596-4330. Workout Type Modification.
1/12/10
1/12/10
W O Workout Assignee Changed to Ezila Lutcher / Ext: 5
1/12/10 V
1/12/10
HMSAVR> Rashmi Sawant / Ext: 596-9999
1/12/10
1/15/10
W O 10:45pm CST Loan review-neg actively working fil
12/15/10 V
e
12/15/10
HMSAVR> Angela Jenkins / Ext: 513-3529
12/15/10
2/01/10
W O Financial request package was shipped via Fed-Ex 0

2/03/10 V
n 1/26/10. All requested Information is needed b
2^3/10
y 2/5/10. If the homeowner has questions on what
2/03/10
is needed, please have them call 1 -877-767-0670 fo
2/03/10
r clarification. Outgoing Fed-Ex#436566016866;lnc
2/03/10
oming Fed-Ex #436566016877 Please advise homeowner
2/03/10
that assistance will be declined if requested ite
2/03/10
ms are not retumed by 2/5/10. ***Pool 8052***
2/03/10
HMSAVR> Poonam Kate / Ext: 596-9999
2/03/10
*i*HHH*********.Loan reviewed for MHA
2/05/10 V
program and does not qualify as It Is a gov't loan
2/05/10
. Manual review of this file Is necessary. Itwi
2/05/10
II be assigned to a gov't negotiator. ************
2/05/10
*-*********BIWeekly Report 01.19.10****
2/05/10
HMSAVR> Kavlta Shetkar / Ext: 596-9999
2/05/10
yyQ **************"*"***Loan reviewed for MHA
2/07/10 V
BAC-000097
2/07/10
program and does not qualify as It is a gov't loan
2/07/10
. Manual review of this file Is necessary. Itwi
2/07/10
2A)7/10
Biweekly Report 02.01.10*
2/07/10
HMSAVR> Nlllma Tulaskar / Ext: 596-9999
2/11/10 V
W 0 Sent Un to Lutcher, Ezila
2/11/10
HMSAVR> Kunal Talreja / Ext: 596-6010
2/12/10 V
W O Applied funds to FC10159 as Instructed by <Lutcher
, Ezlla
2/12/10
HMSAVR> Kunal Talreja / Ext: 596-6010
2/12/10
^ Q ****************^*****Loan reviewed for MHA
2/17/10 V
program and does not qualify as It is a govt loan
2/17/10
. Manual review of this file Is necessary. It wl
2/17/10
2/17/10
2/17/10
Biweekly Report 02.09.10****
2/17/10
HMSAVR> Sachin Parab / Ext: 598-4731
2/28/10 V
Q * * * , . * * * * * * ^ . . * * L o a n reviewed for MHA
2/28/10
program and does not qualify as it Is a gov't loan
2/28/10
2/28/10
n be assigned to a gov't negotiator. ************
2/28/10
************BIWeekly Report 02.24.10****
2/28/10
HMSAVR> Anand Anbalagan / Ext: 598-4511
3/04/10 V
Q * . . . . . * * . * * . * * . * * L Q a n reviewed for MHA
3/04/10
program and does not qualify as it is a gov't loan
3/04/10
3/04/10
3/04/10
************Weekly Report 03.2.10****
HMSAVR> Sameer Shaikh / Ext: 596-9999
3/04/10
3/10/10
W O Applied funds to FC10159 as non FNMA/FHLMC Inve
3/11/10 V
stor.
3/11/10
HMSAVR> Kunal Talreja/Ext: 596-6010
3/11/10
3/11/10
W O applied funds to fee code 10159
4/14/10 V
HMSAVR> Snehal G Kale / Ext: 596-4731
4/14/10
W O DOCUMENTS NEEDED FOR MODIFICATION ARE: 2 months ba
4/15/10
nk statements 2 pay stubs Utility bill Letter of h
4/15/10
ardship 08 or 09 tax retum (first and second pag
4/15/10
eonly)
4/15/10
HMSAVR> Ezila Lutcher / Ext: 513-9999
4/15/10
W O PER URBAN REPORT H/O HAVE NOT SENT IN ALL REQUESTE
4/15/10
D DOCUMENTS F O R A MODIFICATION, L E T T E R A S B E E N S E N
4/15/10
T OUTLINING DOCS NEEDED FOR MOD. WILL DECISION FIL

4/15/10
E ON 04/19/2010 IF DOCS ARE NOT RECEIVED. FAX DOCS
4/1^10
TO972-608-6460 ATTN EZILA, PLEASE REFERENCE LOAN
4/15/10
ON ALL PAGES OUTGOING TRACKING #793450238321 INCO
4/15/10
MING TRACKING #793450238446
4/15/10
4/15/10
4/16/10
W O Several attempts have been made to collect current
4/20/10
document s needed for a modification. Have not re
4/20/10
celved contact from the h/o regarding with a live
4/20/10
representative regarding letter sent. NCL letter h
4/20/10
as been faxed to IPortal-972-608-6460
4/20/10
4/20/10
W O Workout Status Changed to Cnl - Unable to Contact
4/20/10
Borrower. Workout Type Modification.
4/20/10
4/20/10
BAC-000098
N P BLQNSENV letter sent,04/21/2010. (AU)

4/20/10
W O WrkType : General
5/03/10 V
TrkDesc : Borrower Requested Assistance
5/03/10
Assigned To: Home Retention Team / Ext: 596-1111
5/03/10
W P T > Subba Rao Sama / Ext: 596-9999
5/03/10
5/04/10 V
Trk Desc : Workout Type Canceled (No Letter)
5/04/10
Assigned To: Home Retention Team / Ext: 596-1111
5/04/10
W P T > Sanket Harchekar / Ext: 596-9999
5/04/10
W O applied funds to monthly pymt & bal to partial.
5/07/10 V
5/07/10
HMSAVR> Sophia Nadar/ Ext: 596-9999
5/07/10
N P BLQNSENV letter sent,05/10/2010, (AU)
W O MLO COL A/C ***** CALLED: | 3 1 5 STONE; call
5/24/10 V
567 STONE IF H.O CALLS PLEASE UPDATE F
5/24/10
INANCIALS & OBTAIN GOOD CONTACT#s...WHEN UPDATE CO
5/24/10
MPLETE PLEASE EMAIL NEGOASSGND***
5/24/10
HMSAVR> Rosle Slaughter / Ext: 0-2747
5/24/10
6/16/10 V
Trk Desc : Borrower Requested Assistance
6/16/10
Assigned To: Home Retention Team / Ext: 596-1 111
6/16/10
W P T > Seema Shah / Ext: 596-9999
6/16/10
6/16/10 V
6/16/10
Assigned To : Home Retention Team / Ext: 596-1 111
6/16/10
W P T > Seema Shah / Ext: 596-9999
6/16/10
I 0 FSR - COUNTRYWIDE FIELD SERVICE CORP ..FIELD SRVS
6/17/10
Initial Interview Ordered
6/16/10
Order # 041240748-001 REQ#-00002 Due on / /
6/16/10
6/21/10
I C 06222010 Request # 00002 Order # 041240748-001
6/22/10
Contact was made after order was created - FHA
6/22/10
I R 06/22/2010 Req# 00002 Ord# 041240748-001 SWEEPORDE
6/23/10
W O applied funds to monthly payment and balance to pa
6/23/10 V
rtial as workout closed
6/23/10
HMSAVR> Alvin D'Mello / Ext: 596-9999
6/23/10
N P BLQNSENV lettersent,06/25/2010. (AU)
6/24/10
7/15/10
Monthly interview Ordered
7/14/10
Order #041911534-001 REQ#-00003 Due on / /
7/14/10
7/19/10 V
7/19/10
Assigned To ; Home Retention Team / Ext: 596-1111
7/19/10
W P T > gaurav sidhu / Ext: 596-9999

7/19/10
W O WrkType :General
7/19/10 V
7/19/10
Assigned To : Home Retention Team / Ext: 596-1 111
7/19/10
W P T > gaurav sIdhu / Ext; 596-9999
7/19/10
W O WrkType .General
7/20/10 V
7/20/10
Assigned To : Home Retention Team / Ext: 596-1111
7/20/10
W P T > Akansha Srivastava / Ext: 596^9999
7/20/10
7/20/10 V
7/20/10
Assigned To: Home Retention Team / Ext 596-1111
7/20/10
W P T > Akansha Srivastava / Ext: 596-9999
7/20/10
W O Workout Status Changed to Active. Workout Type Ty
7/21/10
pe II Special Forbearance.
7/21/10
HMSAVR> SANDIP SAWANT / Ext: 598-4965
7/21/10
BAC-000099
W O Workout Assignee Changed to FHA HAMP Trial Review

7/21/10 V
/ Ext: 513-9999. Workout Type Type II Special Forb
7/21/10
earance.
7/21/10
HMSAVR> SANDIP SAWANT/Ext: 598-4965
7/21/10
D A Adj DOTS From 33443321 To 33344332 by SJADHAV4
7/21/10
W O Workout Assignee Changed to Bruce Arthur/Ext 51
7/22/10 V
3-4876. Workout Type Type II Special Forbearance.
7/22/10
HMSAVR> Sandip Jadhav / Ext: 596-9999
7/22/10
7/24/10
W O applied funds to monthly pymt & bal to partial as
7/28/10 V
wokout open for SFB
7/28/10
HMSAVR> Sophia Nadar / Ext: 596-9999
7/28/10
N P BLQNSENV lettersent,07/30/2010, (AU)
7/29/10
W O 1.2009 tax returns (all pages and schedules) 2.
8/13/10 V
30 days of Paystubs for all parties on loan, or so
8/13/10
dal security/unemployment awards letter 3. utillt
8/13/10
y bill (electric, cable, water) 4.Proof of child
8/13/10
support or rental income if applicable. 5.2 month
8/13/10
s bank statements 6.4506 T is completed includl
8/13/10
ngfillingin the tax years to be verified ex: (12
8/13/10
/31/2009 and 12/31/2008)
8/13/10
HMSAVR>Bmce Arthur/Ext: 513-4876
8/13/10
W O Must have the following information In order to su
8/13/10 V
bmit to undeiwriting. 1.2009 tax returns (all pag
8/13/10
es and schedules) 2. 30 days of Paystubs for all p
8/13/10
allies on loan, or social security/unemployment aw
8/13/10
ards letter 3. utility bill (electric, cable, wate
8/13/10
r) 4.Proof of child support or rentalincome If a
8/13/10
ppllcable. 5.2 months bank statements 6.4506 T
8/13/10
Is completed Includingfillingin the tax years t
8/13/10
0 be verified ex: (12/31/2009 and 12/31/2008) If n
8/13/10
ot received by 8/20/2010filewill be canceled
8/13/10
HMSAVR> Bruce Arthur/Ext: 513-4876
8/13/10
_
W O advised OOP who is In conversation with ATP for h\0 V
CX-J-f-^
0.
8/13/10
8/13/10
.
I O F S R - COUNTRYWIDE FIELD SERVICE CORP ..FIELD SRVS
8/19/10
Monthly Interview Ordered
8/18/10
Order # 0441^889-001 REO#-00004 Due on / /
8/18/10
I R 08/24/2010 Req# 00004 Orcl# 044196889-001 SWEEPORDE
8i^10
I
W O No new documentation provided by ATP nor h\ since
9/01/10 V
request to O O P .
__
_
;_
_
,
_
__
_
_
_
9/01/10

9/01/10
W O Cancelingfilefor insufficient
financlals.
9/01/10 V
9/01/10
W O Workout Status Changed to Cnl - Borrower did not R
9/01/10 V
trn Financials. Workout Type Type II Spedal Forb
9/01/10
earance.
9/01/10
9/01/10
W O Workout Status Changed to Cnl - Non-Compliance. W
9/01/10 V
orkout Type Type 11 Special Forbearance.
9/01/10
HMSAVR>Bmce Arthur/Ext: 513-4876
9/01/10
DA Adj DOTS From 33344332 To 43333443 by NBKTQ23
9/01/10
N P BLQNSENV lettersent.09/10/2010, (AU)
9/09/10
W O ***FHA HAMP Decline letter sent to homeowner.***"
9/28/10 V
9/28/10
HMSAVR>SatendraTrlpathi/Ext: 598-4111
9/28/10
IQ FSR - COUNTRYWIDE FIELD SERVICE CORP ..FIELD SRVS
9/30/10
_
_
_
BAC-000100

9/29/10
Order # 045688118-001 REQ#-00005 Due on / /
9/29/10
10/07/10
I R 10/06/2010 Reci# 00005 Ord# 045688118-001 SWEEPORDE
10/26/10
10/25/10
Order # 047327391-001 REQ#-00006 Due on / /
10/25/10
11/06/10
W O hud escalation sent email that we need supportin
11/12/10 V
g documents. Adv that the file was closed for none
11/12/10
ompiiance.
11/12/10
HMSAVR> Jennifer Payne / Ext: 513-9999
11 /12/10
11/24/10
11 /23/10
Order # 048864840-001 REQ#-00007 Due on / /
11/23/10
12/03/10
12/21/10
Monthly interview Ordered
12/20/10
Order # 050393161-001 REQ#-00008 Due on / /
12/20/10
12/27/10
I R 12/26/2010 Req# 00008 Orcl# 050393161-001 SWEEPORDE
W O Called borrower at 1 8 7 7 5 at 4:16 pm est no
1/05/11 V
on answered and we were unable to leave a message.
1/05/11
HMSAVR> Devin McFail / Ext: 513-5216
1/05/11
W O Checked Fed ex tracking and No contact letter was
1/05/11 V
delivered to property..borrower had has not respon
1/05/11
ded as of 1/4/2011 ...File will be forwarded for ca
1/05/11
ncellatlon.
1/05/11
HMSAVR> Devin McFall / Ext: 513-5216
1/05/11
W O Decline letter will be fonwarded to borrower via r
1/05/11 V
egularmail.
1/05/11
1/05/11
W O Workout Status Changed to Cnl - Unable to Contact
1/05/11
1/05/11
1/05/11
[ O FSR - COUNTRYWIDE FIELD SERVICE CORP ..FIELD SRVS
1/15/11
1/15/11
Order #050657697-001 REQ#D0009 Due on / /
1/15/11
DA Adj DOTS From 44443333 To 44444333 by RDIAZ5
1/19/11
IH INSPECTION HELD
RDIAZ5
1/19/11
I R 01/22/2011 Rec|# 00009 Ord# 050657697-001 SWEEPORDE
1/24/11
2/18/11
2/17/11
Order # 053486236-001 REQ#-00010 Due on / /
2/17/11

2/20/11
D A Adj DOTS From 44444333 To 44444433 by NBKUTSA
2/23/11
W O Workout Status Changed to Active. Workout Type Mo
2/23/11 V
dificatlon.
2/23/11
2/23/11
W O Workout Assignee Changed to Brerhonda Jones / Ext:
2/23/11
2/23/11
2/23/11
W O ***DSCR/WRC"* FHA/VA Business partners request r
2/23/11 V
eassignment of loan to negotiator, Brerhonda Jones
2/23/11
877-345-6431 ext 15160. Assigned to Nathan HIggin
2/23/11
s for monitoring purposes.
2/23/11
2/23/11
W O 2:48pmcst...calledh/o|-8775...ladyStat
2/25/11 V
ed borrowers no longer live there and she doesn't
2/25/11
have a contact number for them ...called ^ Q
2/25/11
BAC-000101
005 this is a line for home depot customers

2/25/11
HMSAVR> Brerhonda Jones / Ext: 513-5160
2/25/11
W O ****sent no contact letter via regular mall*****
2/25/11 V
HMSAVR> Brerhonda Jones / Ext 513-5160
2/25/11
W O ***follow up***nocontact Info available..nci sent
3/04/11 V
on 02/25
3/04/11
3/04/11
3/08/11
W O ***UNABLE TO CONTACT BORROWER, CANCELED FILE***
3/08/11
W O ***dedlned letter sent to borrower via regular ma
3/08/11 V
il****
3/08/11
3/08/11
W 0 Workout Status Changed to Cnl - Unable to Contact
3/08/11
3/08/11
3/08/11
w o WrkType : General
3/09/11 V
Trk Desc : Borrower Requested Assistance
3/09/11
Assigned T o : Home Retention Team / Ext: 596-1111
3/09/11
W P T > Karuna Yadav / Ext: 596-9999
3/09/11
3/09/11 V
3/09/11
Assigned To : Home Retention Team / Ext: 596-1111
3/09/11
W P T > Karuna Yadav / Ext: 596-9999
3/09/11
W O **3 day audit***no contact number available, cance
3/10/11
ledfileon 03/08 due to no contact
3/10/11
3/10/11
3/13/11
10 FSR - COUNTRYWIDE FIELD SERVICE CORP ..FIELD SRVS
3/12/11
Order # 053711922-001 REO#-00011 Due on / /
3/12/11
DA Adj DOTS From 44444433 To 44444443 by NBK3LT5
3/15/11
H INSPECTION HELD
NBK3LT5
3/15/11
I R 03/19/2011 Req* 00011 Orcl# 053711922-001 SWEEPORDE
3/21/11
W O Decline Audit...
3/30/11 V
HMSAVR> Gregory Crowe / Ext 513-9999
3/30/11
ESR046R1
NBKSDSI BANKRUPTCY DEPARTMENT

S1F
4/01/2011 9:00:40
_
SUBSERVICING
CO- 1 ! WCAccount: |3127Mortgagor: ABDIEL ECHEVERRIA
CFC
Follow-Up Date:
,3...
1 ...2
... 5
6
7
>
.SECTION-00001
.DT-04/21/2010, TM-09:16:58,CPALZA
********************** Office of the President'
Customer:Ms. Isabel Santamaria
Addressed to:Brian Moynihan
Concerns:Ms. Santamaria Is very concemed because she states she had requested
modification assistance for several months and has not been able to get na up
date on her modification request. Borrower states she keeps receiving letters
an calls advising she is 4 months behind and borrower states she should only b
e one month behind.
Request:recelved an e-mail from borrower Ms. Isabel Santamaria dated April 19,
2010 addressed to Mr. Brian Moynihan requesting assistance with a loan modlfl
cation.
^^^^
Notations:Ms. Isabel Santamaria . 4 3 1 5
.SECTION-00002
.DT-07/20/2010, TM-15:42:42,FFORD1
BAC-000102
*******************.**** Office of the President'

Customer:Abdiel Echvema
Concerns: Received an email from the bonrower expressing dissatisfaction with t
he loan mod process to date. The borrower stated they were provided inaccurat
e Information and no updates on her loan mod request. The borrower wants to r
etain the home to avoid foreclosure.
RequesfcRequest for payment assistance.
Notatlons:Angela Sigman
321-255-7200
ESR046R1
NBKSDSI WHOLESALE DIVISION

C2C
SUBSERVICING
CC- 1 !WCAccount: |3127Mortgagor: ABDIEL ECHEVERRIA
Follow-Up Date: _ _ _ _
<
1
2
3
4
5
6
7
>
4/01/2011 9:00:40
CFC
.SECTION-00001
.DT-04/21/2010, TM-09:16:58,CPALZA
*.********** Office of the President
Addressed to: Brian Moynihan
Concems:Ms. Santamaria is very concemed because she states she had requested
an calls advising she Is 4 months behind and borrower states she should only b
e one month behind.
Request:recelved an e-mall from borrower Ms. Isabel Santamaria dated April 19,
2010 addressed to Mr. Brian Moynihan requesting assistance with a loan modlfl
cation.
^^^^
Notatlons:Ms. Isabel Santamaria | . 4 3 1 5
.SECTION-00002
.DT-07/20/2010, TM-15:42:42,FFORD1
......................* Qffjcg Qf (f^g President ********************
Customer:Abdiel Echverria
Concems:Received an email from the borrower expressing dissatisfaction with t
e information and no updates on her loan mod request. The borrower wants to r
etaIn the home to avoid foreclosure.
Request: Request for payment assistance.
Notations:Angela Sigman
321-255-7200
ESR046R1
NBKSDSI FC COLLECTIONS
S2A
SUBSERVICING
CC- 1 IWCAcOTunt: ^B3127Mortgagon ABDIEL ECHEVERRIA
Follow-Up Date:
<...... 1 ...... 2
3
4
5
6
7
>
SECTION-00D01
4/01/2011 9:00:40
CFC
.DT-02/17/2010,TM-19:40:12,SMANDAVK
h/o facing financial hardship as h/o had called and Is Irate hence reroute
.SECTION-00002
.DT-03/31/2010, TM-09:03:08,NBKVA1H
HOspkwrepon3/11
H o c ;
^ 1
0 ^
3 4 r t ^
.SECTION-00003
.DT-04/21/2010, TM-09:16:58,CPAI_ZA
********************** Office of the President *******'
CustomeriMs. Isabel Santamaria
Concerns:Ms. Santamaria is very concemed because she states she had requested
e one month behind.
Requestxeceived an e-mail from borrower Ms. Isabel Santamaria dated April 19,
2010 addressed to Mr. Brian Moynihan requesting assistance with a loan modifi
cation.
Notations:Ms. Isabel Santamaria . 4 3 1 5
.SECTION-00004
.DT-05/05/2010,TM-13:43:27.NBKZJCJ
HRD
QWR req
re routed to TML
.SECTION-00005
.DT-05/05/2010, TM-14:38:52,PUCHIL
OOP flag 01 - routing to OOP
.SECTION-00006
.DT-05/10/2010,TM-01:34:24,RPAUL6
Reed QWR req from t/p
sent only following major docs: Uniform Residential Loan Application, Deed of
Trust, Settlement Statement & Truth in Lending
Note found In page no. 16,17 & 18 of Other Loan Docs Other
Submitted req for Good Faith Estimate and Notice of Right to cancel thru srm
Mailed loan history to t/p
sent letter to t/p
Placed credit block for 60 days on the account
Routed to For Profit Correspondence for further research.
.SECTION-00007
.DT-06/16^010,TM-06:37:32,NBKHDSB
OOP Issue , counselor code 115, hence re routed to tml
.SECTION-00008
.DT-06/21/2010, TM-06:28:36,CSH
HB Payment received 06/21/10 Status of 0 for $1245.00 dated 06/21/10
.SECTION-00009
.DT-07/20/2010,TM-15:42:42,FFORD1
" * * " " * * " * " * * " * * Office of the President
he loan mod process to date. The borrower stated they were provided Inaccurat
e informafion and no updates on her loan mod request. The borrower wants to r
BAC-000104

RequestRequest for payment assistance.
Notatlons:Angela Sigman
321-255-7200
SECTION-OOOIO
.DT-07/26/2010, TM-02:18:35,PPRATAP
SLQ. bn Is Irate call req
V k > r ^ C i C r x C
.SECTION-00011
.DT-08/10/2010, TM-20:59:52,SATAULLA
irate h/o. Re-routing to TML
.SECTION-00012
.DT-08/10/2010, TM-21:01:29,SATAULU\
Irate h/o. Re-routing to TML
.SECTION-00013
.DT-08/12/2010, TM-12:40:00,NBKT2HO
advised to call dflt prev
.SECTION-00014
.DT-08/16/2010.TM-18:50:20,SSHETTY7
h/o Irate, called several times in regards to loan modification, hence reroute
d to HRD SLQ.
.SECTION-00015
.DT-08/16/2010. TM-18:50:55,SSHETTY7
h/o irate, called several times in regards to loan modification, hence reroute
d to HRD SLQ.
.SECTION-00016
.DT-08/16/2010. TM-22:00;36,JRODR113
brw is informing us regarding his circumstances and states will not t>e able to
make payment...he states that he never received a response regarding mod stat
us...re-routed to tml for call
.SECTION-00017
.DT-08/19/2010, TM-01:41:18,MDC0STA1
borrw irate. As well as loan has been currently assigned to OOP rep pIz check
OOP docu. Hence re-routing Issue to tml.
.SECTION-00018
.DT-08/25/2010, TM-20:11:47,PCHETIA
Ongoing issue reg loan mod. call req
.SECTION-00019
.DT-08/26/2010, TM-01:30:43.ADtAS
"Reed QWR from Enrique Law Firm
Brwr authz not provided, sent letter to the t/p.
""Case"crosed In clWl*". "
.SECTION-00020
.DT-10/27010,TM-23:54:13,BFURIYA
possible oop issue as reed Itr from WFTV reporter taht bwr complaining we are
asking for docs that bwr has already sent to us
.SECTION-00021
BAC-000105
.DT-03/01/2011, TM-07:42:14,NBKITDR
Loan Number 1 1 3 1 2 7 . WC 0. PTD 5/2010. Rcvd Motion to Amend. Route to RM FCL
Siml.
ESR046R1 NBKSDSI CUSTOMER SERVICE DEPARTMENT S2K

4/01/2011 9:00:40
_ ^
SUBSERVICING
CC- 1 ! WCAccount: 3127Mortgagor: ABDIEL ECHEVERRIA
CFC
Follow-Up Date:
<
1
2
3
4
5
6
7
>
.SECTION- 00001
.DT- 082309, VKOTTURG. AQLGS16R
ACQ Branch Code: 603 Buspar 12107
Welcome Letter Ordered on 8/23/2009 for: Abdiel Echeverria & Isabei Santamaria
Previous Servicer Taylor, Bean & Whitaker; Customer Service; 888-225-2164
Cutoff Date: August 05, 2009 Transfer Date: August 06, 2009
Effective Date: September 01, 2009 Date of Data: August 05, 2009
.SECTION-00002
.DT-08/25/2009, TM-02;43:44,CFC@LNADM
Address changed by NCOA
Previous address:
499 CELLINI AVE NE
PALM BAY
FL 32907
New address:
499 Cellini Ave NE
Palm Bay
FL 32907-1942
STMMV03R
.SECTION-00003
.DT-090309,SYSMGR
(AUTOUPDATE - S266R03)
MRC (MORTGAGE RECORD CHANGE) SENT TO HUD TODAY VIA EDI TRANSMISSION.
MRC TYPE:
SERVICING TRANSFER NOTIFICATION - CHL PURCHASE
ESCROW TYPE:
55
FHA CASE#:
6 6 4 6
FUNDING DATE:
08/24/09
.SECTION-00004
.DT-090709.SYSMGR
(AUTO UPDATE-EDI0000019)
MRC (Mortgage Record Change) Response Received from HUD via EDI
MRC Type:
TRANSFER - CHL PURCHASE
FHA Case #:
6 6 4 6
Response Code: FH "Unknown Error"
MRC Status: "Rejected"
SECTION-00005/FU-09162009/CD,CFC@LNADM
DT-09/16/2009. TM-17:07:03,CFC@LNADM
CUSNAMPFCorrectionMFC Account - | 3 1 2 7 Seqnbr -1 has been Added
Name - ABDIEL
ECHEVERRIA
.SECTION-00006/FU-09162009/CD,CFC@LNADM
.DT-09/16/2009, TM-17:07:03,CFC@LNADM
CUSNAMPFCorrectionMFC Account - 1 3 1 2 7 Seqnbr - 2 has been Added
Name-ISABEL
SANTAMARIA
SECTION-00007
BAC-000106
.DT-100909,CFC@LNESAN (ESR305R3-$ESR45ACQC)
This loan was selected for an Out of Cycle Analysis due to:
Newly boarded acquisition Loan
.SECTION-00008
.DT-10152009, Salvador Gasellanos Jr, x9999, Lancaster
CC-01 .WC-00,LG-00.PC-9 .NEXTDUE-10012009,DOT HIST-1.
WORK TYPE-Phone Call Inco.CALL TYPES-Tax
.ESCROW .PAYMENTS
CALLER-ISABEL SANTAMARIA
.COMPANY,PH# - EXTN:0000
REGULAR DOCUMENTATION
Provided fax number to tax department
SSO has teen selected
Provided WEB information
Referred to WEB
.SECTION-00009
.DT-11102009, MICHAEL JORDAN, x8620, Tempe
CC-01 .WC-00.LC-00,PC-9 ,NEXTDUE-10012009,DOT HlST-11.
WORK TYPE-Phone Call Inco.CALL TYPES-ACCOUNT IN.PROPERTY C,
CALLER-ISABEL SANTAMARIA '.COMPANY,PH# - EXTN: 0000
Analyzed account and ordered monthly statement
Updated tax amount
SECTION-OOOIO
.DT-122209,NBKAMFX(ESR305R3-$ESR305CL)
This loan was selected for an Out of Cycle Analysis due to:
Analyzed for RESPA compliance
.SECTION-00011
.DT-123009,INS
INSCORLOGR
FIRST LPP SENT TO BORROWER ON 12/30/2009
.SECTION-00012
.DT-01122010, Danielle Balderas, x8456, Tempe
CC-01 ,WC-00,LC-02,PC-9 .NEXTDUE-11012009,DOT HIST-3211.
WORK TYPE-Phone Calilnco.CALL TYPES-Tax
.ESCROW
CALLER-ABDIEL ECHEVERRIA
.COMPANY,P
EXTN: GOOD
15
END CALL
.SECTION-G0013
.DT-011310.INS
INSCORLOGR
SECOND LPP SENT TO BORROWER ON G1/13/2G1G
.SECTION-00014
DT-01152010, Jessica Garza, x9999, Glendale
CG-6l,WC-00,LC-02,PC-9 .NEXTDUE-.110129Q9.DOT HIST-3211.
WORK TYPE-Phone Call Inco.CALL TYPES-Tax
.ACCOUNT IN.ESCROW
.COMPANY,PH# - EXTN: 0000
BAC-000107
END CALL
.SECTION-00015
IEP100RA
.DT-01/15/2010, TM-11:47:57,Jessica R. Parra, x9999, Lancaster
An Escrow Analysis was performed and the Refund was not sent due to:
* THE LOAN IS DELINQUENT
.SECTION-00016
.DT-01152010, Jessica R. Parra, x9999, Lancaster
CC-01 ,WC-00,LC-02,PC-9 ,NEXTDUE-11012009,DOT HIST-3211.
WORK TYPE-Phone Calilnco.CALL TYPES-ESCROW ,
Changed reserve requirement and completed analysis
Insurance policy replaced from lender placed polirfy
Replaced insurance policy Information
No refund due on lender placed policy
.SECTION-00017
01/15/2010 NBKQYRC /1NSSCRR1 /
Insurance information updated.
See insurance dept servicing activities for further details
/SIM!
.SECTION-00018
.DT-02012010, KImberly Romero, x9999, Richardson
CC-01 ,WC-00.LC-02.PC-9 ,NEXTDUE-11012009,DOT HIST-3211.
WORK TYPE-Phone Call Inco.CALL TYPES-lnsurance .STATEMENT .ESCROW ,
.COMPANY.PH#BH4315
EXTN: 0000
Discussed partial balance
Discussed payment adjustments
Discussed payment posting information
Confirmed payment received
TB&W LOAN-MISSING AUG PAYMENT AND BORROWER AWARE NO PAYMENT
FOR NOV RCVD-WHILE EXPLANING PAYMENT PROCESSING PHONE LINE
DISCO-ATTEMPTED CALL BACK TO BORROWER-NO ANSWER
Financial request package was shipped via Fed-Ex o
n 1/26/10. All requested information Is needed b
is needed, please have them call 1-877-767-0670 fo
U H B > Poonam Kate / Ext: 596-9999
n 1/26/10. All requested Information Is needed b
Is needed, please have them call 1-877-767-0670 fo
BAC-000108
ms are not retumed by 2/5/10. "*Pool 8052***

***.**.*.***.**Loan reviewed for MHA
program and does not quaiify as it is a gov't ioan
, Manual review of ttiis file is necessary, itwi
II be assigned to a gov't negotiator. ******
************BiWeekly Report 01.19.10'^
HMSAVR> Kavita Shetkar / Ext: 596-9999
.SECTION-00022
.DT-02/05/2010, TM-05:10:45,@CIWIUDV
EWI
.SECTION-00023
.DT-02A)5/2010. TM-11:31:48,@CIWiUDV
HrdMail
.*****..,.l_oan reviewed for MHA
program and does not qualify as it is a govt loan
. Manual review of this file is necessary. It wi
************BiWeekly Report 01.19.10****
U H B > Kavita Shetkar / Ext: 596-9999
******************|_Qg,.^ reviewed for MHA
. Manual review of this file is necessary. Itwi
I! be assigned to a gov't negotiator. ************
**"*******BiWeekly Report 02.01.10****
HMSAVR> Nilima Tulaskar / Ext: 596-9999
"'****Loan reviewed for MHA
program and does not quality as it is a gov't loan
Manual review of this file is necessary. It wi
************BiWeekly Report 02.01.10****
U H B > Nilima Tulaskar / Ext: 596-9999
.SECTION-00027
.DT-02/17/2010, TM-19:40:12,SMANDAVK
h/o facing financial hardship as h/o had called and Is irate hence reroute
.*n**LQan reviewed for MHA
Manual review of this file is necessary, it wi
"********BiWeekly Report 02.09.10****
UHB> Sachin Parab / Ext: 598-4731
AAnLoan reviewed for MHA
program and does not qualify as it is a govt loan
AAA********* IBiweekly Report 02.09.10****
,SECT10N-00030
ILA200
BAC-Q001Q9
.DT-02/19/2010, TM-18:26:58,@PVTLBL
ILA Servidng Adhrity Log
PRINTER: - CSDEAYH.doc
Processed by NBKYF3S Signed by Jared
Print Date: 2/19/2010 6:27:34 PM
.SECTION-00031
ILA200
.DT-02/23/2010, TM-16:41:27,@PVTLBL
ILA Servidng Adivity Log
PRINTER:-CSDEAYH.doc
Processed by NBK2BPA Signed by Antonio Tayzon
Print Date: 2/23/2010 4:41:52 PM
.SECTION-00032
iLA200
.DT-02A25/2010, TM-22:08:11 ,@PVTLBL
ILA Servidng Adivity Log
PRINTER: - CSDEAYH.doc
Processed by NBK2BPA Signed by Angelica Cesar
Print Date: 2/25/2010 10:08:37 PM
.SECTION-00033
.DT-03042010, NBKGTTT, X,
CC-01 ,WC-00,LC-02,PC-9 ,NEXTDUE-11012009,DOT HIST-433211.
WORK TYPE-Phone Call Inco.CALL TYPES-lnsurance,
,
CALLER-elizabeth morel
.COMPANY-alstar insurance
,PH#321-728-2700
EXTN: 0000
Provided mortgagee clause
.SECTION-00034
.DT-03042010, Farley L Fishman, x9999, Glendale
CG-01,WC-00,LC-02,PC-9 .NEXTDUE-11012009.DOT HIST-433211.
WORK TYPE-Phone Call Incb.CALLTYPES-insurance.
CALLER-elizabeth Morel
.COMPANY-Allstar Ins
,PH#321-728-2700
EXTN: 0000
Provided fax number to insurance department
END CALL
Transfer to SLQ
.SECTION-00035
.DT-03042010, NBK221S, x,
CC-01 .WC-00,LC-02,PC-9 ,NEXTDUE-11012009,DOT HiST-433211.
WORK TYPE-2ND LEVEL QUEUE.CALL TYPES-lnsurance ,
CALLER.COMPANY,PH# - EXTN: 0000
AGENT DROPPED FROM THE LINE ,
Loan reviewed for MHA
*****Weekly Report 03.2.10****
U H B > Sameer Shaikh / Ext: 596-9999
BAC-000110
**************************"Loan reviewed for MHA

II be assigned to a gov't negotiator. **"***"*
************Weekly Report 03.2.10****
.SECTION-00038
SPINSPARRO
.DT-03/10/2010,TM-13:52:16,SPEECHUSER
Collected Information
: Missing Information
Payment Required (Y/N): N
Escrow Type :
Escrow Seq#:
Additional Amount:
Policy*:
Amount Due :
Next Due Date:
Expiration Date:
Escrow Frequency:
Coverage Amount:
Deductible Amount:
Escrow Payeel :
Escrow Payee2:
Caller asked for agent

Action Required: Collect missing information and update policy
.SECTION-00039
.DT-03112010, Deandria Bell, x9014, Richardson
CC-01,WC-OO.LC-02.PC-9 .NEXTDUE-11012009,DOT HIST-433211.
WORK TYPE-2ND LEVEL QUEUE.CALL TYPES-insurance ,
CALLER-fawn conrad
.COMPANY-allstar insu
,PH#321-728-2700
EXTN: 0000
SUBJECT:
POLICY*
.PREMIUM AMOUNT:
START DATE:
.FREQUENCY: OO.INS COV AMT:
DEDUCTIBLE:
.POLICYTYPE: ,RCG:
.ENDORSEMENT:
INSURANCE DEPARTMENT DOCUMENTATION
RECORD ADDED TO BOTH INS & CFC@CUSTSR MEMBERS
Provided insurance payment history
END CALL
.SECTION-00040
ILA200
.DT-03/22/2010. TM-15:15:15,@PVTLBL
ILA Servicing Activity Log
Print:-WOPKG Rcvd.doc
Processed by NBKULZC Signed by Heena Damania
Print Date: 3/22/2010 5:15:56 PM
Support - Manual - Research Completed - HRD Corres
pondence - Financials send in by borrower. Homesav
er open. LMF Already updated in system in the last
90 days. Nego. assigned. Sent WOPKG Rcvd.
L M P > Heena Damania / Ext: 596-9999
.SECTION-00042
BAC-000111
.DT-03/31/2010, TM-09:03:08,NBKVA1H
HO spkw rep on 3/11
.SECTION-00043
.DT-03312010, NBKVA1H, x,
CC-01 ,WC-00.LC-02.PC-9 .NEXTDUE-11012009,DOT HIST-433211.
WORK TYPE-Written Inquiry.CALL TYPES-ESCROW ,
CALLER-Research
9 .
See correspondence documentation
.SECTION-00044
.DT-03/31/2010, TM-09:03:42,NBKVA1H
Dear Abdiel Echeverria and Isabel Santamaria: Thank you for your recen
t Intemet inquiry addressed to the Customer Service Department. On beh
alf of Customer Service, I sincerely apologize for our delayed response. It is
never our intention to upset or frustrate a valued customer. Our goal is to b
e the most courteous and responsive service in the mortgage industry.<BRxBR>0
ur records indicate that you spoke with a representative on March 11, 2010, in
regards to your payment history. Should you have any further concems please
contact our Customer Service Department at (800) 669-6607. Thank you fo
r communicating with us electronically; we appreciate the opportunity to be of
assistance.
DOCUMENTS NEEDED FOR MODIFICATION ARE: 2 months ba
nk statements 2 pay stubs Utility bill Letter of h
ardship 08 or 09 tax return (first and second pag
e only)
HMSAVR> Ezila Lutcher/Ext; 513-9999
PER URBAN REPORT H/O HAVE NOT SENT IN ALL REQUESTE
D DOCUMEFITgTOR A MODIFICATION. LETTER AS BEEN SEN
T OUTLINING DOCS NEEDED FOR MOD. WILL DECISION FIL
E ON 04/19/2010 IF DOCS ARE NOT RECEIVED. FAX DOCS
HMSAVR> Ezila Lutcher/Ext 513-9999
l o a n
.SECTION-00047
.DT-042010.MVENEGAS
REVERSED THREE PAYMENTS THAT WERE POSTED IN FEES DUE IN ERROR IT SHOULD BE '
APPLY AS A PAYMENTS FOR 2/12/10 $1215.76, 3/11/10 $1215.76 AND 4/14 $1215.76
REVERSED AND REAPPLIED AS A PAYMENTS WITH CORRECT EFFECTIVE DATES.
RECORD ADDED TO BOTH CSH & CFC@CUSTSR MEMBERS
- ~ H O ^ ^\X.L>'
Several attempts have been made to collect current
ceived contact from the h/o regarding with a live
as been faxed to iPortal-972-608-6460
HMSAVR> Ezila Lutcher / Ext 513-9999
.SECTION-00049
DT-04/21/2010, TM-07:48:17,NBKNGRF
Prescription Comments Posted to the AS400: Assigned To : . Created By: NBKNG
BAC-000112
*Office of the President*

RF 4/21/2010 7:49:03 AM
new ECR complaint - see attached files
Received
l-tJSiS
^3
.SECTION-00050
.DT-04/21/2010, TM-09:16:58,CPALZA
Office of the President'
CustomenMs. isabei Santamaria
Concems:Ms. Santamaria is very concerned because she states she had requested
e one month behind.
Requestreceived an e-mail from borrower Ms. Isabel Santamaria dated April 19,
cation.
^ ^ ^ ^
Notations:Ms. Isabel Santamaria ||||^^B4315
yrc^\QeM
.SECTION-00051
.DT-04/21/2010, TM-09:19:20,CPALZA
ERS Comments Posted to the AS400: Assigned To : Claudia Deleon, Created By : C
PALZA 4/21/2010 9:20:06 AM ***********office of the President******** Call M
s. Santamaria H i | 4 3 1 5 unable to leave a message. Keep getting busys signa
I. Send letter to borrower today requesting updated bank statements, pay stub
s and monthly expenses to be fax to 866.786.8563 no later than May 4, 2010.
.SECTION-00052
.DT-04/23/2010, TM-14:42:12,JSANT0S
Team Leader Comments Posted to the AS400: Assigned To : Claudia Deleon, Create
dBy:TJACKS04 4/23/2010 2:42:58 PM *********"Office of the President*****
' Reviewed and approved "No Contact Letter"
cowmmh-
oojko/ to
.SECTION-00053
.DT-04/23/2010, TM-14:45:19,TJACKS04
ERS Comments Posted to the AS400: Assigned To : Claudia Deleon, Created By: T
JACKS04 4/23/2010 2:46:05 PM ********"*Office of the President******** mm
verified thatfianancialsare on file in I portal, sent Ms. Deleon a email
.SECTION-00054
.DT-04/23/2010. TM-14:48:00,TJACKSO4
J A C K S 0 4 4/23/2010 2:48:46 PM
*****Office of the President******** ####
verified that we do not have the financial information on file, called and lef
t message for Ms. Babb
.SECTION-00055
.DT-04/23/2010, TM-14:50:51,TJACKSO4
ERS Comments Posted to the AS400: Assigned To : Claudia Deleon. Created By: T
JACKS04 4/23/2010 2:51:37 PM ***********Office of the President******** ####
called Mr. Smith and left a meesage. we do not financial Information on file
.SECTION-a0056
.DT-04/23/2010, TM-14:55:15,TJACKS04
JACKS04 4/23/2010 2:56:01 PM ***********Office of the President******** ####
sent and left a message Mr. or Mrs Lindsey to fax in finacial information, we
do not have that information on file
BAC-000113
.SECTION-00057
.DT-04/23/2010, TM-14:57:48.TJACKS04
ERS Comments Posted to the AS400: Assigned To : Claudia Deieon, Created By: T
JACKS04 4/23/2010 2:58:34 PM ***********Office of the President**""" ####
tried to call the Mr. or Mrs. Sullivan to advise that we do not have the curr
ent financial information on file but the number listed has ben disconnettted.
.SECTlON-00058
.DT-04/26/2010, TM-08:33:29,CPALZA
ERS Comments Posted to the AS4(X): Assigned To : Claudia Deleon, Created By: C
PAl-ZA 4/26/2010 8:34:15 AM "*"**"**Ofnce of the President"****" Call b
orrowers unable to leave message. Keep getting busy signal. If borrower call
s please advised we need updated bank statements, pay stubs and monthly expens
es fax to 666.786.8563 no later than May 4,2010.
.SECTICN-00059
.DT-04/28/2010, TM-09:08:08,CPALZA
ERS Comments Posted to the AS400: Assigned To : Claudia Deleon, Created By: C
PALZA 4/28/2010 9:08:55 AM *"**"**"Cfnce of the President******** No fin
cnaicais received. Borrower has until May 4.2010. to send updated financlals
17)
.SECTICN-00060
.DT-04302010,NBKSTCR
NBKSTCR####CCP####RECEIVED CALL FRCM UNAUTHORIZED 3RD PARTY, PHILLIP HEALY. PR
CVIDED FAX NUMBER T C SEND IN AUTHORIZATION.
.SECTICN-00061
.DT-05/05/2010, TM-01:02:58,@CIWIUDV
Cs Office Of President
.SECTION-00062
.DT-05/05/2010, TM-11:26:21 ,JSANTOS
E R S Comments Posted to the AS4W: Assigned T o : Claudia Deleon, Created By: J
SANTOS 5/5/2010 11:27:08 AM~**"***"**Officeôf the President*"**"* " * C h
ecked images and iPortal. No finandals received.
iPortal: some documents imaged on 5/3 but not required docs to proceed with mo
dification assistance. " * R. Arauz
.SECTION-00063
.DT-05/05/2010, TM-13:43:27,NBKZJCJ
HRD
QWR req
re routed to TML
Support - Manual - Research Completed - HRD
WR req
re routed to TML
L M P > Nitin Pimparkar / Ext: 596-9999
.SECTION-00CI65
.DT-05/05/2010, TM-14:36:52,PUCHIL
OOP flag 01 - routing to OOP
.SECTION-00066
.DT-05/09/2010, TM-20:20:17,@CIWIUDV
Call Required-csemail Cmd
.SECTION-00067
SRMREQINOR
.DT-05/10/2010, TM-01:16:29, NBKZI61
SRM Document request created on 05/10/2010 by NBKZI61 is scheduled to be compI
BAC-000114
eted on 05/24/2010 with a current status of Pending-New.

.SECTlON-00068
TRNREQ
.DT-05/10/2010, TM-01:33:43,Rachel Paul, X4720. Piano
LOAN HISTORY WAS REQUESTED TO BE MAILED WITH DATES FROM 08/2009 TO 05/2010
Mailto: ENRIQUE, SMITH & TRENT, P.L.
Address 1: 836 EXECUTIVE LANE, SUITE 120
Address 2:
Cty/St/Zip:ROCKLEDGE FL 32955
.SECTION-Q0069
.DT-05/10/2010, TM-01:34:24,RPAUL6
Reed QWR req from t/p
sent only following major docs: Uniform Residential Loan Application, Deed of
Trust, Settlement Statement & Truth in Lending
Note found in page no. 16,17 & 18 of Other Loan Docs Other
Submitted req for Good Faith Estimate and Notice of Right to cancel thru srm
Mailed loan history to t/p
sent letter to t/p
Placed credit block for 60 days on the account
Routed to For Profit Correspondence for further research.
.DT-05102010.RPAUL6
AUTHZ ENRIQUE. SMITH & TRENT, P.L ON THE ACCOUNT
VERIFIED SIGN WITH NOTE AND DEED OF TRUST
.SECTION-Q007D
.DT-05102010, Rachel Paul, x4720. Piano
CC-01 .WC-00,LC-02,PC-9 ,NEXTDUE-03012010,DOT H1ST-34433211
WORK TYPE-Written Inquiry.CALL TYPES-ACCOUNT IN.Loan Docum,
CALLER-ENRIQUE, SMITH & TRENT, .COMPANY,PH# EXTN: 0000
^^^^

Ordered loan history
Support - Manual - Research Completed - WPT Record
Closed//No response required based on loan status
//Customer back-up documentation in IPortal HRD Pa
rtition.
L M P > Sanket Harchekar / Ext: 596-9999
Closed//No response required based on loan status
//Customer back-up documentation in iPortal HRD Pa
rtition.
L M P > Ramneet Kaur / Ext: 596-9999
.SECTION-00073
.DT-C^/14/2010,TM-09:57;10,NBKM9YZ
^
Responded to QWR dated March 24, 2010.
.SECTION-00074
.DT-06/14/2010, TM-11:03:38,RBENASO
Prescription Comments Posted to the AS400: Assigned To : , Created By: RBENA
SO 6/14/2010 11:04:30 AM "*****Office of the President******** Received
regulatory complaint.
PQ
BAC-000115
.SECTION-00075
.DT-06/16/2010, TM-06:37:32,NBKHDSB
OOP issue , counselor code 115. hence re routed to tml
Support - Manual - Research Completed - OOP issue
. counselor code 115, hence re routed to tml
UHB> Vidhya Kotian / Ext: 596-9999
.SECTION-00077
.DT-06/21/2010, TM-06:28:36,CSH
HB Payment received 06/21/10 Status of O for $1245.00 dated 06/21/10
.SECTION-00078
.DT-06212010, Sheila Chinchilla, x9999, Lancaster
CC-01 ,WC-00,LC-02.PC-9 ,NEXTDUE-03012010,DOT HIST-33443321
WORK P/PE-2ND LEVEL QUEUE.CALL TYPES-ACCOUNT IN.TRNSFER(SL,
CALLER-caleb durfee
,COMPANY-hrd
,PH#800-669-0102
EXTN: 0000
***CCU OPEN CODE 01 TRANSFER TO OOP*"*
D
.SECTiON-00079
.DT-06/21/2010, TM-13:57:00,DSMiTH45
ERS Comments Posted to the AS400: Assigned To : James Anderson, Created By :
SMITH45 6/21^010 1:57:53 PM ***********ofrice of the President*"**"* I re
ceived a call from Ms Sanatamaria with Ms. Mc Coy Coy at 888.492.1757 extensio
n 6546 whom wanted a status update on the loan modification this is a new cone
ern and will be assigned to an associate. The customer would like Bank of Amer
ica to please contact the attorney on file Mr Enrique at 321.255.7200. She als
0 wanted me to note the account that she made an online payment through her fi
ncial instutlon in the amount of $1245.00 on June 18,2010. She has no further
.SECTION-00080
questions.
.DT-06/30/2010, TM-10:10:34,NBKDYJC
ERS Comments Posted to the AS400: Assigned To : James Anderson, Created By : N
BKDYJC 6/30201010:11:28 AM *********"Offire of the President******" Call
ed both numbers ( . 4 3 1 5 and 4 5 6 7 ) repeatly today. A generated me
ssage stated "We're sorry, your call did not go through, please try your call
later".
.SECTION-00081
.DT-07/012010, TM-07:45:06,NBKDYJC
ERS Comments Posted to the AS400: Assigned To : James Anderson, Created By : N
BKDYJC 7/1201^j46:00 AM * * * * * * * ^ ^
both numbers ( 4 3 1 5 and 4 5 6 7 ) repeatly today. A generated mess
age stated "We're sorry, your call did not go through, please try your call la
ter".
SECTION-00082
.DT-07/012010. TM-07:45:43,NBKDYJC
ERS Comments Posted to the AS400: Assigned To: James Anderson, Created By: N
BKDYJC 7/1201^j46:34AM *********"Office of the President"****" Called
both numbers ( 4 3 1 5 and ^ ^ | . 4 5 6 7 ) repeatly today. A generated mess
ter.
BAC-000116
SECTION-00083
DT-07/012010, TM-10:09:41,NBKDYJC
ERS Comments Posted to the AS400: Assigned To: James Anderson, Created By: N
BKDYJC 7/12010 10:10:36 AM *********"Office of the President******** Calie
d Attorney Enrique at 321.255.7200, Americas answered, left a call-back messag
e.
.SECTION-00084
.DT-07/02/2010, TM-08:26:13,NBKDYJC
ERS Comments Posted to the AS400: Assigned T o : James Anderson, Created By: N
BKDYJC 7/2/2010 8:27:07 AM ***********Office of the President******** Called
Attorney Enrique at 321.255.7200, Nancy answered, left a call-back message.
.SECTION-00085
.DT-07/022010, TM-12:50:38.NBKDYJC
ERS Comments Posted to the AS400: Assigned T o : James Anderson, Created By: N
BKDYJC 7/2/201012:51:31 PM ***********Office of the President********
Angelis Sigman called from the attorney's office, she assumed this case as the
other attorney is no longer available. Bank of America had provided the law f
irm with payment activity, which reflected the payments in LHIS, Ms. Sigman is
to get with the borrower and get back with us.
.SECTION-00086
.DT-07/132010. TM-11:16:29,NBKDYJC
ERS Comments Posted to the AS400: Assigned To : James Anderson, Created By: N
BKDYJC 7/13201011:17:23 AM *****'*****Office of the President******** CCAL
L: Called Angelia Sigman, the attomey (321.255.7200), Bank of America has pr
ovided her with a payment history, thriugh the 5/72010 payment. There is a pa
yment gap between 1/52010 and 5/72010 (3 payments). LAMP shows 4 payments be
ing due for a total of $4204.07, with a current total scheduled payment of $12
13.27. Ms. Sigman, mentioned a firm named Equity Plus Is drafting Ms Santamari
a's account twice a month and supposed to be remitting a monthly payment to Ba
nk of America. The bank being drafted is Riverside National Bank.
p)i)
p g r v o t / ^ ^ - ^ -
PXo\iPPM.TP\.
.SECTION-00087
.DT-07/152010, TM-11:25:41 .NBKDYJC
BKDYJC 7/152010 11:26:38 AM ***********Office of the President******** CCAL
L: Called Angelia Sigman (321.255.7200), re-discussed the numbers she has for
this account. She has contacted Equity Plus to obtain their records regarding
their drafting Ms. Santamaria's account. With these three pieces of informatio
n, she should t>e able to determine periods of drafting and posting of money re
garding this account.

.SECTION-00088
DT-07/182010, TM-23:58:57,@CIWIUDV
Reed New Correspondence
.SECTION-00089
SRMREQINOR
.DT-07/192010.TM-(X}:28:58,NBKOO3H
SRM Document request created on 07/19/2010 by NBK003H is scheduled to be compi
eted on 08/022010 with a current status of Pending-New.
.SECTION-00090
ILA200
.DT-07/192010, TM-00:29:46,@PVTLBL
Print: - MISC-Thanks.doc
Processed by NBK003H Signed by Samuel Ranganathan
BAC-000117
Print Date: 7/19/2010 2:30:43 AM

.SECTlON-00091
.DT-07192010, Samuel Ranganathan, x4720, Piano
CC-01 ,WC-00,LC-02,PC-9 ,NEXTDUE-04012010,DOT HIST-33344332
WORK TYPE-Written Inquiry.CALL TYPES-ACCOUNT IN,
RECD CORR FROM THE BWR REG LOAN DOCS. SENT OUT THE LOAN TO THE
BWR.
.SECTION-00092
.DT-0720/2010, TM-14:03:54,NBKNGRF
Prescription Comments Posted to the AS400: Assigned To : , Created By: NBKNG
RF 7/202010 2:04:52 PM ***********Office of the President******** Received
.SECTlON-00093
.DT-07202010, TM-15:42:33,FFORD1
ERS Comments Posted to the AS400: Assigned To : Felicia Ford, Created By: F F C
RD1 7/20/2010 3:43:31 PM ***********Office of the President******** Attempte
d to reach the atp, Angela Sigman, but she was not available. Left my name an
d contact information for a return call. ***Reviewed images tab and observed
the borrower gave permission to address her request with her attomey, Ms Sigm
an****
.SECTION-00094
.DT-0720/2010, TM-15:42:42,FFORD1
************************ Office of the President ********************
CustomerAbdiel Echverria
Concerns: Received an email from the borrower expressing dissatisfaction with t
RequesLRequest for payment assistance.
321-255-7200
.SECTION-00085
.DT-07202010, TM-15:44:03.FFORD1
ERS Comments Posted to the AS400: Assigned T o : Felicia Ford, Created By: FFO
RD1 720/2010 3:45:01 PM *****"Office of the President******** Reviewed
Homesaver, Homebase and As400 and observed tfie file has not been referred to
foredcosure and the loan is due for the April 2010 installment.
.SECTION-00096
.DT-0721/2010, TM-07:28:00,@PVTLBL
Print:-WOPKG.doc
Processed by NBKIJSQ Signed by nbkijsq
Print Date: 7212010 9:28:57 AM
ILA200
.SECTION-00097
.DT-07212010, TM-07:43:44,@PVTLBL
ILA200
OolLj
one.
BAC-000118
Print: - WOPKG Rcvd.doc

Processed by NBKIJSQ Signed by nbkijsq
Print Date: 7212010 9:44:40 AM
Support - Manual - Research Completed - rec financ
iai info/ run profiler// obtained reaimmendation/
sent wopkg rec letter
U H B > Michelle Sandi / Ext: 544-9999
.SECTION-00099
. b t c I lUN-uuuay
.DT-07222010. TM-08:51:22,MVALDEZ2
Prescription Comments Posted to the AS400: Assigned To : Felicia Ford, Created
By : MVALDEZ2 722/2010 8:52:20 AM *""*"***Office of the President******
** RECVd new BBB Inquiry Complaint ID 16034046
r. f*y\^ CXi-S i n ^ ^
yX, i. r/'/TL'Udt
^
^
.SECTION-00100
.DT-0726/2010, TM-00:10:25,@CIWIUDV
EWI
.SECTION-00101
.DT-07262010.TM-02:18:35.PPRATAP
SLQ. brw is irate call req
- . , J
f I O L I O M H ^ \^
.SECTION4)0102
.DT-08/022010, TM-11:58:25,1WALKER
Prescription Comments Posted to the AS400: Assigned To : Scott McDaniel, Creat
ed By : IWALKER 8/2/2010 11:59:24 AM ***********Office of the President*****
- Case#: 01242240
Case Notes
^
CDCX!!
^
O
KiO X
sECTioN-00103
.DT-08032010. NBKVSCB. X,
CC-01 ,WC-00,LC-02,PC-9 .NEXTDUE-05012010,DOT HIST-33334433
WORK TYPE-Phone Calilnco.CALL TYPES.
,
,
CALLER-Research
QjX^CJ^
CPV
. ,
Q 5
j 1/n
^ ^
r > - H - i c c::
VV-><::
P C^J\d
-f/)^

E I W I / / S E N T N O T E TO H/o
.SECTION-00104
.DT-08/03/2010, TM-10:32:08,@SRMUSER
Ordered VOM
.SECTIQN-00105
SRMREQINOR
.DT-08/032010, TM-10:32:08,NBKVSCB
SRM Document request created on 08/032010 by NBKVSCB is scheduled to be compI
.SECTION-00106
SRMREQINOR
.DT-08/03/2010. TM-10:32:08,NBKVSCB
SRM Document request created on 08/03/2010 by NBKVSCB has been completed. For
further details regarding this request review the SRM application documentatio
n.
BAC-000119
.SECTION-00107
.DT-08/032010.TM-10:33:26.NBKVSCB
Thank you for your Intemet inquiry addressed to the Customer Service Departme
nt pertaining to you note. <BRxBR>ln response to your request, I have printed
a set of the ioan documents(Note) we have on file. You should receive them i
n the mail in approximately 5 to 7 business days. Thank you for communi
eating with us electronically; we appreciate the opportunity to be of assistan
.SECTION-00108
.DT-08/10/2010. TM-10:51:00,@CIWIUDV
EWI
.SECTION-00109
.DT-08/102010,TM-12:21:01.@CIWIUDV
EWI
.SECTiON-00110
.DT-08/10/2010, TM-20:59:52.SATAULLA
Irate h/o. Re-routing to TML.
.SECTION-00111
.DT-08/10/2010, TM-21:01:29,SATAULLA
Irate h/o. Re-routing to TML.
.SECTION-00112
.DT-08122010, NBKT2HO, X,
CC-01,WC-00,LC-02,PC-9.NEXTDUE-05012010,DOTHiST-33334433
WORK TYPE-Written Inquiry.CALL TYPES-HRD
,
,
,
CALLER-Research
.COMPANY.PH# - EXTN: 0000
rHD
'
DO-''
T

.SECTION-00113
.DT-08/12/2010, TM-12:40:00.NBKT2HO
advised to call dflt prev
.SECTION-00114
.DT-08/12/2010. TM-12:40:30,NBKT2HO
THZ
Dear Abdel Ecrieverria and Isabel Santa aria: ~:BR==BR=-Thank you for your recont
Internet Inquiry addressed to the Customer Service Department. I apol

ogize for the delay in responding to your inquiry. I appreciate your patience
in allowing me to research your concerns thoroughly. At Bank of Ameri
ca, we strive to provide our customers with prompt courteous and accurate ser
vice. I apologize if you feel we fell short of our goal and your expectations
. Your trust and your business are very important to us, and your positive ex
perience is our first priority. Regrettably, we are unable to service I
oan modification inquiries via the Message Center. Please be advised your inqu
iry will have to be addressed by our Home Retention Department. Please contact
this department directly at 1.800.669.0102. This department is open from 7:0
0 a.m. to 11:00 p.m. Central Standard Time, Monday through Thursday, from 7:00
a.m. to 9:00 p.m. on Fridays, and from 7:00 a.m. to 5:00 p.m. Central Standar
d Time on Saturdays. Please be assured that we know your time is valuable and
would not direct you to contact us by telephone unless absolutely necessary. P
lease note we have documented your loan accordingly. I apologize, on behalf of
Customer Service for any inconvenience this may cause.<:BR> Thank you for c
-v
|H < 3 U C . l O - i X T
(dUf U
^
BAC-000120
ommunicating with us electronically; we appreciate the opportunity to be of as

sistance.
.SECTION-00115
.DT-08122010, LaGina Canady, x5604. Piano
CC-01 ,WC-00,LC-02,PC-9 ,NEXTDUE-05012010.DOT HIST-33334433
WORK TYPE-Written Inquiry.CALL TYPES,
,
,
CALLER-Research
END CALL
.SECTION-00116
.DT-08122010, Katrina Ware, x9999. Fort Worth
WORK TYPE-Follow Up of an.CALL TYPESCALLER-Research
END CALL
.SECTION-00117
SRMREQINOR
.DT-08/122010, TM-13:47:40,Katrina Ware, X9999, Fort Worth
SRM Document request created on 08/122010 by NBKEMUG is scheduled to be compi
.SECTION-00118
.DT-08/12/2010, TM-13:49:42,NBKEMUG
Thank you for your Intemet inquiry addressed to the Customer Service Departme
nt pertaining to a document requested. Please be advised that because o
f the age of your loan, the documents you requested are not scanned into our s
ystem. I have submitted a request to a Customer Service researcher, asking th
at a set of documents be obtained and mailed to you. Please allow 4 to 6 week
s for these to reach you. Thank you for communicating with us electroni
cally. We appreciate the opportunity to be of assistance.
.SECTiON-00119
.DT-08/132010, TM-05:22:09.@CIWIUDV
EWI
.SECTION-00120
.DT-08/13/2010, TM-05:37:33,@CIWIUDV
EWI
.SECTION-00121
.DT-08132010, NBKI07T, x,
CC-01 .WC-00,LC-02,PC-9 .NEXTDUE-05012010,DOT HIST-33334433
WORK TYPE-2ND LEVEL QUEUE.CALL TYPES-FEES
,
CALLER-craig jemigan
,COMPANY-boa
,PH#214-716-4701
EXTN: 0000
Discussed payment posting information
.SECTlON-00122
BAC-000121
.DT-08/162010, TM-18:50:20.SSHETTY7
d to HRD SLQ.
.SECTION-00123
.DT-08/16/2010, TM-18:50:55,SSHETTY7
dtoHRDSLQ.
.SECTION-00124
.DT-08/162010,TM-12:06:01,@CIWiUDV
EWI
.SECTION-00125
.DT-08/16/2010, TM-22:00:36,JRODRI13
brw is informing us regarding his circumstances and states will not be able to
make payment...he states that he never received a response regarding mod stat
us...re-routed to tml for call
.SECTION-00126
.DT-08172010, Elizabeth Garcia, x8483, Tempe
WORK TYPE-Phone Calllnco,CALL TYPES-FEES
,
CALLER-Research
END CALL
.SECTiON-00127
.DT-08/172010, TM-07:57:08,NBKBY1T
thank you for your Intemet inquiry addressed to the Customer Service Departme
nt. ln regards to proof of original ioan documents as previously stated
due to the age of your loan, the documents you requested are not scanned into
our system. A request was submitted to a Customer Service researcher, asking
that a set of documents be obtained and mailed to you. Please allow 4 to 6 w
eeks for these to reach you. Please be advised your inquiry about your
loan modification status will have to be addressed by our home retention depar
tment; Please contact this Department directly at (800) 669-0102. Please note
we have documented your loan accordingly. I apologize, on tiehalf of Customer
Service for any inconvenience this may cause. ln regards to the delinq
uency status on your loan if you believe you are only one mortgage payment beh
ind you can send in proof from Nov 2009-present with front and back copy of yo
ur checks, as well as bank statements shoviring funds cleared your financial ins
titution. You can send documents via fax to 1-805-520-5019 attn: payment resea
rch and we will internally research your account for the missing funds. Thank you for communicating with us electronically. We appreciate the opportu
nity to be of assistance.
dd
.SECTION-00128
.DT-08/19/2010, TM-01:41:18,MDC0STA1
borrw irate. f\s well as loan has been currently assigned to OOP rep piz chedc
oop docu. Hence re-routing issue to tml.
.DT-08192010.MDCOSTAI
PLZ IGNORE ABOVE COMMENTS.
OOP FORMAT HAS BEEN SENT TO TML FOR OOP APPROVAL. ISSUE ASSIGNED AND IN MY R/P
.SECTiON-00129
BAC-000122
.DT-08192010, Movin Albert D'costa, x4720, Piano

CC-01 ,WC-00,LC-02,PC-9 ,NEXTDUE-05012010.DOT HIST-33334433
.COMPANY.PH# EXTN: 0000
PLZ CHECK CiWI DOCU.
.SECTION-00130
.DT-08/19/2010, TM-16:53:56,NBKRG9W
Thank you for your Intemet inquiry addressed to the Customer Senrice Departme
nt. Our initial research shows that we can best resolve this inquiry for yo
u by speaking with you in person. We appreciate that you have initiated this
inquiry electronically but to ensure that we can fully resolve your query, we
ask that you contact our Home Retention directly at (888)325-6427 as your loan
may be eligible for that program. On behalf of Customer Service, we would li
ke to apologize for any inconvenience this might cause you. Thank you for your
Internet inquiry addressed to the Customer Service Department. 
.SECTION-00131
.DT-08222010. Movin Albert D'costa, x4720, Piano
WORK TYPE-Written Inquiry.CALL TYPES-ACCOUNT IN.
ACCOR TO THE OOP DOCU THE ISSUE HAS BEEN ASSIGNED TO A REP. AN
D A OOP FORMAT HAS BEEN SENT TO FOR APPROVAL AS PER THE UP
DATE. ISSUE IN MY R/P
.SECTION-00132
.DT-08232010, Movin Albert D'costa, x4720. Piano
CC-01 .WC-00,LC-02,PC-9 ,NEXTDUE-05012010,DOT HIST-33334433
WORK TYPE-Written Inquiry.CALL TYPES.
.
.
REC MAIL ON AUG 24, 2010. REG OOP FORMAT SENT APPROVED. HENCE
FORW TO OTHER DEPT VERB SENT TO THE BORRW AS PER THE UPDATE.
.SECTION-00133
.DT-08/232010, TM-19:05:14,MDCOSTA1
Dear Ebdiel Echeverria and Isabel Santamaria: Thank you for your recen
t internet inquiry addressed to the Customer Service Department pertaining to
loan modification and payment postlng. Plea5e be advised, your request
has been forwarded to the appropriate department for further research. We app
reciate your patience while additional information is obtained for your concer
n. You will be notified once the research is complete. Thank you for c
ommunicating with us electronically; we appreciate the opportunity to be of as
sistance.
.SECTION-00134
.DT-08242010. Pamela Brown, x4870. Piano
WORK TYPE-2ND LEVEL QUEUE.CALL TYPES-ACCOUNT IN.PAYMENTS .
BAC-000123
CALLER-CRAIG JERNIGAN
.COMPANY-OOP AVS
EXTN: 0000
,PH#214-716-4727
OOP REP CALLED IN TO GET BREAKKDOWN OF PAYMENTS ADVISED OF

HOW PAYMENTS WERE POSTED .ADVISED TBW ISSUE AND PYMNTS
.SECTION-00135
.DT-0825/2010,TM-03:06:21,@CIWiUDV
Call Required-csemail Cmd
.SECTION-00136
.DT-08/252010, TM-12:21:17,@CIWIUDV
EWI
.SECTION-00137
.DT-0825/2010, TM-20:11:47,PCHETIA
Ongoing issue reg loan mod. call req
.SECTION-00138
.DT-0826/2010, TM-01:30:43,ADIAS
"Reed QWR from Enrique Law Firm
Brwr authz not provided, sent letter to the t/p.
""Case closed in ciwi"". "
.
j ^ W m
pCDî Cii
_ . "
2^ Q Ci
O
,
.SECTION-00139
.DT-08262010, Aloysius Dias, x9999. Piano
CALLER-..
.COMPANY-Enrique Law Firm
,PH#866-512-8192
EXTN: 0000
(PÔ
i n

.SECTION-00140
.DT-08262010, NBKW3QM, x,
CC-01.WC-00.LC-02,PC-9 .NEXTDUE-05012010,DOT HIST-33334433
CALLER-Research
R E G U L A R DOCUMENTATION
OOP
.SECTlON-00141
.DT-20100826,NBKOK13
.B#1HM#CHG
CCSASFR
.SECTION-00142
.DT-20100826,NBKOK13
CCSASFR
.B#1WKaf 10000000000 CHG
.SECTION-00143
.DT-08262010, NBK0K13, x,
CC-01 ,WC-00,LC-02,PC-9 ,NEXTDUE-O5012010,DOT HIST-33334433
WORK TYPE-Written Inquiry.CALL TYPESCALLER-Research
.COMPANY,PH# - -
BAC-000124
EXTN: 0000
REGULAR D i X U l E F f f
Stecorre^ndence documentation
_
_
:sECTioNJoi44 z
II
^
;
z i
j
.DT-08262010, Patricia Parker, x9999. Fort Worth
CC-dl ,WCJ0.LC^2;PC-9 ,NEXTDUE-O5012010^^
WORK TYPE-Written lnquiiy,CALL p/PES-ACCOUNT iNj^
CALLER-Resean*
.COMPANY,PH# - EXTN: (MOO
R E G U U R DOCUMENTATION
Imminent Default No Transfer

.SECTION-00145
_
_
.DT-0826/2010,TM-13;08;08,NBKLEHZ
Thank you for your Internet mqiHiy addressed to the Customer Service Departme
nt pertaining to your loan modification. On behalf of Customer Service.^
I sincerefy apologize for any inconvenient 8fis may have Our i
nitial research shows that we can best resolve this inquiry for you by speakin
g witti you in person. We appreciate that you have initialed ttiis inquiry elec
tronicaify but to ensure that we can fully resolve your query, we ask that you
contact our Home Retention Team dlre^y at {800) 669- 0102. On behalf of Cus
tomer Service, we would tike to apologize for any inconvenience this might cau
se you. Thank you for ccHnmunicattng witti us electronically. We appreda
te the opportunity to be of assistance.
lSECTiON-00146
;DT-08262010ZM-13:08:18JeishaSNto^
CCSMBOHOR
_
^
11
.SECTION-00147
TRNREQ
DT-09202010lTM-07-23:44;Scoti McDanidllx9999lGr^nsteno
LOAN HISTORY WAS REQUESTED TO BE FAXED WITH DATES FROM 01/2009 TO 09/2010
Fax to: 704-247-3744
Attention 1:SC0TT MCDANIEL, OOP
Attentiffli2;
Z
Z Z
I e l
* ~ F H A HAMP Oecirne letted sent to honieow^
HMSAVR> Satendra Tripathi / Ext 598-4111
.SECTION-00149
SRMREQINOR
.DT-10/06/2010, TM-14:18:10, NBKVSRM
SRM Docajtnent request created on 05/102010 by N8KZ161 has been cmpleted. For
n.
.SECTION-00150
SRMREQiNOR
1
.DT-1020/2010.TM-09:32:13,NBKFKAQ
SRM^xximent request created on 07/192010 by NBK003H has been oqmpeted. Fo'
n.
.SECTtON-00151
SRMREQINOR
BAC-000125
.DT-10/202010, TM-09:34:32,NBKFKAQ
_
_
SRM DocumentrecpeStcreated on 08/12/2010 b/ NBKEMUG has been conpteted, F w
n.
_
.SECflONJ0152
7 I I
.DT-1026/2010, TM-21:30:51 ,@CIWIUDV

Reed New CofTBSppndtenpe
.SECTION-00,153
.DT-1027/2010, TM-23:54:13,BFURIYA
possible oop issue as reedttrfromWFTV reporter taht bvw complaining we are
asking for docs that bwr has already sent to us
PFSLOG03R
.SECTION-00154
.DT-10282010,1M-05;34:04.CFC@LNADM
The Servicer is (000002) 70CHARAGTERF[ELD70CHARACfERFIELD70CHARACTERFIELD70CHA
RACtERRELP70CHAR
I
I
Z
I
The following information has treen changed on: October 27, 2010
Brandi Code (BRNNBR)
.-0000603
I
II
Business Source (BUSPAR)
:12107
Ifivestor (INVREF)
:4003903 changed to: 40)0620
ACQ Subservicer Flag (ACQSUB) :S
hud escalation sent email that we need supportin
g documentslAdvttiatthefflewas dosedfornone
ompiiance.
HMSAVR> Jennifer Payne / Ext: 513-9999
M o j j o i n
/ z
.SECTiON-00156 ^ a M M H i i W
.DT-11242010. TM-67:07:12,NBKCXKN
ERS Comments Posted to the AS400: Assigned t o : Scott McDaniel, Created By: N
BKRTDH 11242010 7:08:25 AM *"****Office of the President******** ***E
CR FILE IS NOW CLOSED ON THfS LOAN MATTER. PLEASE DO NOT TRANSFER CUSTOMER CAL
LSTOECR.***
.SECTION-00157
.DT-12/102010, TM-13:04:05.NBKt7L8
I
Prescription Comments Posted to the AS400: Assigned To : Gloria Perez, Created
By: NBKT7L8 12/1020101:05:22 PM *p*******Office pf the President
Public Offidal Complaint Received
Iton
0Y 0 i5 f e s
5 k
U.OuT
Called borrower at
t neither of the borrowers were employed there Z
HMSAVR> Devin McFall / Ext; 513-5216
No cxsntact letter forwareded ot borrower via Fed E
x^tradting # 7965 53749 757
10:45pm CST Loan review - neg actively working fil
HMSAVR> Angela Jenkins / Ext: 513-3529
SECTION-00161
.DT-l21610,MpUBOiS {ESR^5R3-$ESR3p5CL)
This loan was selected for an Out of Cyde Analysis due to:
BAC-000126
;SECt!ON-00162
;
llLAZOO
.DT-01/05/2011.TM-14:22:18,@PVtLBL
ILA Servidng Activity Log
Print:-Workout Dedine Letter.doc
Proressed by NBKVT7M Signed by Dewn MdFail
Print Date: 1 /5/2011 4:23:39 PM
.SECTION-00163
ILA2qO
.DTJiro52011,fM-14:22:29,@PVTLBL
Print:-Workout Dedine Letter.doc
Processed by NBKVT7M Signed by Devin McFail
Prmt Date: 1^0114:23:50 PM
1
_ _
Called borrower at
8775 at 4:16 pm est no
HMSAVR>>>DeyinMcFai!/E)ct513-K16
I.
Checked Fed exfraddngand No tert^

ded as of 1/42011...File will te forwaidte for ra
ncellation.
HMSAVR>>> DevinM(^#/Ext 513^^^
_
Dedine letter vn be foiwanled to borrower wa r
egular mail.
HMSAVR> Devin Md=an / Ext 513-K16
.SECTION-00167
.DT-20110107 CFC@CUSTSR IEP100R9M3
Check nc4 cutforreArrxJ of e s ^ ^
^^^^1
.SECTION-00168
1
CCSSRVR1
"
,DT-0120/2011,TM-07:32;22,@LAFA
_
http.7/1j^FA/Search.aspx?Request_ld=J61M
<-Please dipk on tfie
link to the left to view the request. A customer initiated CreditReportingRe
quest request was posted to LAFA from the web.
.SECTION-00169 I
"
.DT-012a2011, TM-15:28:03,NBKAZZP
"
1
_
E R S Comments Posted to the AS400; Aaoigned To: Gloria Poroz:, Croated By : NBK
,A******4r* n
AZZP 126/2011 3:29:26 PM *"********Office of the President

'*********Third Party Authorization Received ******''*'
1. Date of request-09/08/2010
2 vttiQ is prcMding foe authorization/ Isabel Saritamarie
Who they are authorization/Attomey General of Florida
.SECTION-00170
.DT-02022011, Eivira Diaz, x ^ 8 8 , Lancaster
CC-01 .WC-00,LC-02,PC-6 ,NEXTDUE-06012010,DOT HiST-44444433
WORK TYPE-Phone Calltnco,CALL TYPES-lnsurance,
,
.
CALLER-deanna fagueroa
.COMPANY-allstar insurance agen,PH#321-728-2700
EXTN: 0000
END CALL
BAC-000127
.SECTION-00171
.DT-02/072011,-10:40:18,@CIV\riUDV
Name Changed Per Lob Request
_
_
2:48pm ost...called h/o @ | 8 7 7 5 . . . l a d y stat

ed borrowers no longer iwe foere and sh^tetefrt
have a contact number for them....called - 9
HMSAVR>>> Brerhonda Jones/ Ext: 513-5160
****sent no contact letter via regular mail***"
.SECTION-00174
_ _
DT-03J1/2011, TM-07:42:14,NBKiTDR
Loan Number 3 1 2 7 . VVC 0. PTD 5/2010. Rcvd Motion to Amend. Route to RM FCL
Simi.
"*follow up*"no contact info available..ncl sent
on0225
1 1
1 1
***UNABLE TO CONTACT BORROWER. CANCELED F I L E * "
HMSAyR>>> Brerhonda Jones/ Ext 513-5160
1
"declined letter sent to borrower via regular ma
il**"
**3 day audit*"no contad number available, cance
led file on 03/08 due to no contact
HMSAyR>>> BrerhpTTda Jones JExt 513-5160
1
ESR046R1 NBKSDSI FIELD INSPECTIONS

S1G
1
SUBSERVICING
CC- 1 ! WCAccount: |^3127Mortgagor: ABDIEL ECHEVERRIA
Follow-Up Date:
< ..... 1 ...... 2 ...... 3 ...... 4 ...... 5 ...... 6
7
>
4/01/2011 9:00:41
CFC
.SECTION-00001/FU-01042010/CD
,
.DT-01042010. FLDCOMP
ALERT* Review Request #00001 Order Number 034009820-001.
Job Completed on 01/04/2010.
.SECTION-00002
.DT-0421/2010, TM-09:16:58,CPALZA
CustomerMs. isabei Santamaria
Addressed toiBrian Moynihan
modifrcation assistance for several months and has not been able to g d na up
an calls advising she is 4 months behind and Ijprrower states she should only b ~
e one month behind.
_ _
Requestireceived an e-mail from borrower Ms. Isabel Santamaria dated April 19,
BAC-000128
2 0 1 0 addressed to Mr. Brian Moynihan requesting assistance with a loan modifi

csdion.
^^^^ _
Notations:Ms. Isabel Santamaria 1 . 4 3 1 5
.SECTION-00003
. D T - 0 7 2 0 2 0 1 0 ; TM-15L42:42.FFORD1
_
_
Office of the President ********************

Customer:Abdief Echverria
Addressed to^Brian Moynihan
Concems:Recelved an emaBfromthe borrower expressing dissatisfaction with t
e information and no updates on her loanmod request. The borrower wants to r
Notations:Angeia Sigman
321-255-7200
ESR046R1
NBKSDSI CFC FORECLOSURE

SIC
SUBSERVICiNG
1
CC- 1 f WC
Account: |3127Mortgagor: ABDIEL ECHEVERRIA
Follow-Up Date:
<
1
2
3..^... 4 ... ... 5... ...6
7... ..>
4/012011 9:00:42
CFC

n 126/10. All requested information is needed b
is needed, please have ttiem call 1-877-767-0670 fo
oming Fed-Ex #4^566016877 Please advise hoiT
ms are not retUBmedby2/5/10. ***PoolS)52*** 7
U H B > Poonam Kate / Ext: 596-9999
;
J_

n 1/26/10. All requested information is neteed b
Is needed, please have thernlcall 1-877-/T57r{ffi70 fo
i^^ciarification. Outgoing Fed-Ex#436566016866;!nc
orrilng Fed-Ex #436566016877 Please advise homeowner
ms are not retumed by 2/a'10. ***Pool 8052***
**********.***LjDan revievred fbrMHA ^ ^
program and does not quality as it is a govt loan
. Manual review of this file is necessary, it wi
'*********BiWeekly Report 01.19.10****
HMSAVR> Kavita Sheticar/Ext 596-9999
7;
77
*************************Lpan reviewed for MHA_

il be assigned to a gov't negotiator. ************
Biweekly Report 02.01.10*
BAC-000129
HMSAVR> Nilima Tufaskar^/ Ext: 596-9999

******.*,;***:********LQgp reviewed for MHA
program and does not qualify as ft is a goyi ioan
. Manual review of thisfileis necessary. Itwi
*****"*****BiWeekly Report 01.19.10****
UHB>>> Ka\flto Shetkar/ Ext 596-9^9
.oan reviewed for MHA
program and does not quaiify as It Is a gov't ioan
Manual review of thisfileis necessary, it vA
11 be assigned to a gov't negotiator. ************
************BiWeekly Report 02.01.10****
U H B > Nilima Tulaskar / Ext: 596-9999
**.******************LQan reviewed for MHA
program and does n^ qualify as ft is a gpyft loan
II be assigned to a gov't negotiator.'
Biweekly Report 02.09.10***
U H B > Sachin Parab / Ext: 598-4731
******************Z****^
reviewed for MHA
program anc[does not qualify as it is a gov't loan
. Manual review of thisfileis necessary. It wrt
II be assigned to a gov't negotiator. *******
Biweekly Report 02.09.10****
*****Z***l-oan reviewed for MHA
prograni and does not qualify as it is a govY loan
***Weekly Report 032.10****
U H B > Sameer Shaikh / B 596-9999Z
'*************************Loan reviewed for MHA
. Manual review of thisfifeis necessary. It wfl
"********Weekly Report 03.2.10**
.*.*****.****|_Qgj^ reviewed for MHA

*********BiWeekly Report 02.24.10****
UHB>>>/foand Antelagan/Ext 598^^^
.SECTION-00012
DT-0421/2010, TM-09:16:58,CPAI-ZA
********************** Office of the President **************X" 17
Customer:Ms. Isabei Santamaria
Addressed tq:Bnan Moynihan
BAC-000130
an calls advising s h e V 4 ninths behind and bonxwrer stoteslshe should only b
e one month behind.
Requestrecefyed an e-rnail fran borrowe
_
cation.
1 _
Notations:Ms. Isabel Santamaria [ 4 3 1 5
.SECTION-00013
.pTj720/2010. TM-15:42:42.FF0RD1
Office of the President " * " * " * " * * * ^
CustomecAbdi^ Echverria
Concerns:Recived an emailfromthe borrower expressing dissatisfaction with t
he loan mod process to date. The borrower stated they were provided inacoirat
e infonnation am! no updates on her loan i t ^
The bonpwer wante to r
RequesfcRequest for payment assistance.
321-255-7200
71_ _
***FHA HAMP Decline letter sent to homeowner.***"
7 . 7
-^mme^
~
{
lIHHHlHiiiHB.
HMSAVR>>> Satendra Tripathi

.SECTION-00015
.DT-102010,NBKJU38
First Legal Deadline
1221/107
Calied borrower at
t neither ofthe borrowers were employed there...
HMS/WR>>>I0evinjyicFaii/Ext513-52^
7 77
No contad letter foiwarteteptbcaTOW^^

X tracking # 7965 53749 757
HMS/WR>>>De\rin;M(faif/Ext J l 3 J 2 l C ^
10:45pm CST Loan review - neg actively working fil 7
e
HMSAVR> /fogela Jenkins / Ext: 513-3529
_ _
__
^
77
7 7
CaSed borrower at
HMSAVR> Devin McFail / Ext 513-5216
Checked Fed ex tracking and No contad letter was
ded asof 1/4/2011...File will be forwarded for ca
ncellation.
HMSAVR> Devin McFdl / Ext: 513-5216
7
Dedinefetterwffl be fcawdd^
egularmail.
HMS/VVR>>?De\flriMcFai/Ext^513-^
77
.SECTION-00022
7 "
.DT-012411,ADHARMA
RETAINED BY LITIGATION MANAGEMENT AND ASSIGNED TO RAYIK SAMARA
BAC-0Q0131
RECORD ADDED TO BOTH CFG@LNLOMI & CFC@FOR MEMBERS
NBKSDSr ESCROW ANALYSIS/DISB. S2M_ '4/01/2011 9:00:42

SUBSERVICING
C C - 1 ! WCCFC
Account; l 2 7 M o r t g a g o n ABDIEL ICHEVERRiA 7
Follow-Up Date:
<... 7 . 1 . 7 2 ...... 3... .7 4... Z 5 77. 6... ... 7 . >
ESR046R1
.SECTION-00001
.DT-082709 ML1MIPMSR2: Mass Update RC0RONA1 20090827 120258
S/TY/FR PAYEECD GMT DUE DT AMOUNT ESCEXP POLICY NO./DESC.
2 50 01 000100000
080109 594 2 080109 ^ 6 6 4 6
OLD
2 55 01 000100000
090109 59.42 030138JBB|8646703
NEW
Case No. Before 6 4 6 7 0 3 After 6 6 4 6 7 0 3
(J. La Masse) 7
^^^ms&aaom
.jif ^ ''S;',"""
..T>.v^-.>v
.SECTION-CKX)02
SRS0900M04
.DT-0828/2009,TM-04:05:48,CFC@LNADM
CFC@LNESAN (pOI DEFAULTS-DDI0310R)
Original ESCDES
NewESCDES
55
01458/1NS25 - Default Ins Pol No to delete spec chars
m-mzmOOB.
.SECTION-00003
SRS0900M04
TM-04:05:48,CFC@LNADM
C F C @ L N E S A N (DDI D E F A U L T S - D D I 0 3 1 0 R )
Original POLCYN
NewPOLCYN
7825
7 6 2 5
01458/INS25 - CHINSPN (insuranc Ppiicy Addifor^^^
'" 7
:SECTION-00004
.DT-090209
_ 7^_^
M L I M I P M S R 2 : Mass Update L R A Y N O R
#OfPrem Mip Esc-Disb MIP Amt-Dsd Dsd Shrtg
77
20090902
Int P D
7
173632
Late P D 7
2.0
118.84
.00
.00
.00
.00 N E W
GNMA D E F A U L T A C Q (TAYLOR, B E A N . WHITAKER). P A Y M E N T INFO F I L E S E T T O PAY(2)
P R E M S (07/09 & 08/09). P E R D E P T O F H U D , T B W D I D N O T
REMIT T H E P R E M DUE F O R
07/09. O K T O P A Y F U T U R E S H O R T A G E S / L A T E C H A R G E S W H E N L N A P P E A R S O N F U T U R E B I L L
2ok^^
SECTION-00005
;DT-090309,SYSMGR
(AUTOUPDATE - S266R03)
MRC (MORTGAGE RECORD CHANGE) SENT TO HUD TODAY VIA EDI TRANSMISSION.
MRC TYPE:
SERVICING TRANSFER NOTIFICATION - CHL PURCHAS
ESCROW TYPE:
55
FHACASBf:
FUNDING DATE:
0824/09
.SECTION-00006
.Dt-090709,SYSMGR
(AUTO UPDATE-EDIOOOdDIS)
MRC (Mortgage Record Change) Response Received from HUD via ED!
MRC Type:
TRANSFER - CHL PURCHASE
FHA Case #: 1 6 6 4 6
Response Code: FH **Unl<nown Error**
_
MRC Status: **Rejected**
BAC-000132
.SECTION-00007
.DT- 09172009,CFC@LNESAN (HUD MIP Bilfing-ESREXPR) - Matched
S/TY/FR PAYEECD DUE DATE
AMOUNT EXP DATE E S C DESC
2 55 01 000100000 20091001
59.42 20380301 6 4 6 7 0 3
OLD
2 55 01 000100000 20091101
58.12 20380301 ^ ^ 4 6 7 0 3
NEW
f OF PREMS: 0.0 MIP DISB: .K) 7 SHORTAGE: .00
LATE FEE: ,00
INTEREST: .00
EXCPT: 365 Matching Rule 30 (Match on Case # only)
225 Number of Prems Due HUD = 0 (impounded) ACQ Lo
.SEGTION-00008
.DT: 20090925, NJOSUE (HUD MIP Billing-ESR773R1)
.EXCPT. 225 Number of Prems Due HUD = 0 (impounded) ACQ Loan.
LOAN BOARDED W/ INCORRECT AMT, OK TO USE CREDIT.
A SMALL OVERAGE REMAINS,
SECTION-00009'
7
.DT-100909,CFC@LNESAN (ESR305R3-$ESR45ACQC)
This loan was selected for an Out of Cyde Analysis due to:
Newly boarded acquisition Loan
. ^^^^^
.SECTION-OOOIO
.DT- 10212009,CFC@LNESAN (HUp MIP Billing-ESREXPR) - Matched
EXCEPTION: 601 Overage - # of Prems Billed < 1
.SECTION-00011
.DT-110909 MUMIPMSR2: Mass Update RCORONA1 20091109 144418
TBW ACQ LOAN. OK TO USE CREDIT, AMT BILLED BY HUD IS CORRECT; LOAN BOARDED
WITH AN INCORRECT Ml AMOUNT. (Y. HAYWOOD)
SECTION-00012
.DT-122209,NBKAMFX(ESR305R3-$ESR305CL)
This loan was selected for an Out of Cyde Analysis due to: _
_
__
.SECTION-00013
IEP100RA
.DT-01/152dl0, TM-1147:57,JessiraR. Parra, x9999,LanM^^
_
An Escrow Analysis was performed and the Refund was not sent due to:
* THE LOAN IS DELINQUENT
7
7
77 7
7 7
7
.SECTION-00014
7
_
7
.DT- 03182010,CFG@LNESAN (HUD MIP Billing-ESREXPR) - Matched
S/TY/FR PAYEECD DUE DATE
AMOUNT E X P D A T E E S C D E S C
2 55 01 000100000 20100401
58.12 20380301 ( 6 4 6 7 0 3
OLD
2 5501000100000 20100401
57.36 2 0 3 8 0 3 0 r ^ B p 4 6 7 0 3
NEW
# OF PREMS: 1.0 MIP DISB: 57.36
SHORTAGE: .00
LATE FEE: .00
INTEREST: .00
.SECTION-00015
7^
.DT-0421/2010, TM-09:16:58,CPALZA
offiM of the President
Concems:Ms. Santamaria is very concemed because she states she had requested
modificaJJon assistance for several rrronths and has riot been able to get na up
e one month behind.
Requestreceived an e-mail from borrower Ms. isatiel Santamaria dated April 19.
BAC-000133
cation.
.
NotationsiMs. Isatel Santamaria 4 3 1 5
;SECTiON-00016
.lJrJ720/2010,tM-15:42:42.FFORpi7^;7^^^
777
************************ QffioQ Qffi^gPresident ********************

CustomenAbdiel Echverria
he ioan mod process to date. The borrower stated they were provided inaccurat
RequestRequest for payirient assistanpe.
321-255-7200
SECTION-00017
'
.DT-121610,MDUBOIS(ESR305R3-$ESR305CL)
Tbis loan was selected for an Out of Cycle Analysis due to: _
.SECTION-00018
.DT-20110107 CFC@LNESAN IEP100R9M3
Check not cut for refund of escrow overage:Delinquent 20100501
.SECTION-00019
.DT- 03172011.CFC@LNESAN (HUD MIP Billing-ESREXPR) - Matched
S/TY/FR PAYEECD DUE DATE AMOUNT EXP DATE ESC DESC
255 01000100000 20110401
57.36 20380301 ^ ^ 6 4 6 7 0 3
OLD
2 55 01 000100000 20110401
56.55 20380301 6 4 6 7 0 3
NEW
# OF PREMS: 1.0 MiP DISS: 56.55
SHORTAGE: .00 _ LATE FEE: .00
INTEREST: .00
E$R046R1
NBKSDSi LOAN LOSS MITIGATION

S2E
SUBSERVICING
CC- 1 ! WCArxount: ||3127Mprtgagor: ABDIEL ECHEVERRIA
_
Follow-Up Date:
...1...... 2...... 3 .
4....:. s . . . ...6...... 7...;;*
4212011 9:00:42
CFC
.SECTION-00001
tLA200
.DT-09/10/2009, TM-08:55:36,@PVTLBL
ILA Servicing Arrtivity Log
PRINTER: - SCRANTFH.doc
Processed by BWEAVER Signed by Burgess Weaver
Print Date: 9/10/2009 8:55:48 AM
.SECTION-00002
ILA200
.DT-11/122009.TM-08:35:09.@PVTLBL_
PRINTER: - SCRANTFH.doc
Processed by NBK2EKC Signed by Burgess Weaver
Print Date: 11/122009 8:35:28 AM
_
77
Workout Status Changed to Active. Workout Type Mo
BAC-000134
dification.
HMSAyT?>>> Raju Balla / Ext 596-9999
Worlcwit Assignee Changed to PENDING FHAA/A ASSIGN
/ Ext: 596-4330. Workout Type Modification.
Woikout Assigns Changed to EzBa Lutcher / Ext_5
HMSAVR> Rashmi Sawant/Ext: 596-9999
n 126/10. All requested information is needed b
y 22/10. If the homeowner has questions on what
r ciarification. Outgoing Fed-Ex#436566016866;|nc
that assistance will be decnned if requested ite
UHB>>> Poonam Kate / Ext: 596-9999
Financial request padsige was shipped via Fed-Ex o
n 126/10. Ail requested information is needed b
rdarification. OutgomgFed-Ex#4365^16866;lnc 7
program and does not quality as it is a gov't ioan
Manual review of this file is necessary, tt wi
il be assigned to a gov't negotiator. * * * * * " " " '
***BlV\feek!y R ^ r t 01.19.10"**
777
HMSAVR> Kavita Shetkar / Ext: 596-9999
***.****..***.**..**..Loan reviewed for MHA
program and does not qualify as it is a gpVt ioan
II be assigned to a govt negotiator.
*BiWeekly Report 02.01.10*"*
HMSA\m> Nilima tulaskar / B(t 596-9999
*Loan reviewed for MHA
Manual revfieiw of this file is necessary. It wn
Biweekly Report 01.19.10**"
UHB> Kavita Shetkar / Ext: 596-9999
Sent L/n to Lutcher, Ezila
HMSAVR>i> Kunal Talreja / Ext: 596-6010
Applied funds to FC10159 as instroded by <Lutcher
, Ezlla
HMSAVR:^ Kunal Talreja / Ext: 59&-6010
L-undz
T C
to
\ 0 \h
BAC-000135
.*i.j.*iiiii*tii*LQan reviewedforMjRA
program and does not quaiify as it is a gov't loan
. Manual review of thisfileis necessary. It wi
************BiWeekly Report 02.01.10"**
UHB>>> Nilima Julaskar/Ext: 596;9999
**.,***************|_Q3^ reviewed forJVIHA
program and does not qualily as it Is a govi ioan
. Manual review of thisfileis necessary. It wl
II be assigned to a govi negotiator. ************
**""****"BiWeekly Report 02.09.10"**
UHB>>> Sadiin Parte / Ext: 598-4731
************************""Loan reviewed for MHA
program and does not qualify as it is a gov1 loan
II be assigned to a govi negotiator. ************
*****"***"BiWeekly Report 02.09.10^*7
It be assigned to a govi negotiator. " * * ' * " * " *
***"BiWeekly Report 02.24.10"**
HMSAVR> Anand Anbalagan / Ext: 598-4511
FRQ REVIEW COMMENTS
Reviewed Action: Defer Re
FRQ REVIEW'
aspns Selected; Workout Review Pending - FHA MOD
Cleared Exceptions: Positive Funds In Partial
- active workout
F R Q > ERICA BREWER / Ext: 513-7984
FRQ REVIEW
*************
Reviewed AdBon: Defer
Reasons Selected:
1. Workout Reiriew Pending
*'
F R Q ^ ? ^ E R I C A B R E W E R / Ext; 513-7984
loan reviewed for MHA

Manual revievy of thisfileis necessary, It wi
'*"****"Weekfy Report 03.2.10**"
U H B > Sameer Shaikh / Ext: 596-9999
***********.**Loan reviewed for MHA
fxogram and does not qualify as it is a govi loan
be assigned to a govi negotiator. *"***"****
'*"**"**Weekiy Report 03.2.10**"
HMSAVR;> Sameer Shaikh / Ext 596-9999
Applied funds to FCIOI59 as non FNMA 2HLMC Inve
BAC-000136
stor.
HMSAVR> Kunal Talreja /
596-6010
Support - Manual - Researdi Completed - HRD Corres

pondence - Finandals send in by borrower^Homesav
er ppem LMF Already updated in systern in tfi^
90 days. Nego. assigned^ Sent WOPKG Rcvd.
LMF^>> Heena Danranfe/Ext: 596-9999
************* FRQ REVIBA/ COMMENTS
open mod with lc/2 to clea zero open
F R Q > James Renfro/ Bet: 513-3917
***"*"** FRQ REVIEW
Reviewed Action: Defer
Reasons Seieded:
1. Workout Review Pending
F R Q > James Renfro / Ext: 513-3917
FRQ REVIEW COMMENTS * " " * * * * " " *
RerrwvingPosmveftmxte queue due^
loan, please move funds if able to clear Workout R
ewew recornmendaticm.FYornise for payinerit stilt pe
nding for 04/022010, $1215.76 set follow up date
for 10 days after promise date.
F R Q > S M Ahmad / Ext: 596-9999
*************
REVIEW
Reviewed Action: Hold
Reasons Seieded:
1. Payment Pending
3. LMRRteuired
77
Q,
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kSjTS^J
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,
f
^
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^
^v-JZI7ZZ7
\^xMti
***************
77 7^^7 7
IPjdt'H
n>krT\i
\ Y t . 111 ) i '
I ? U l >1
, a - W ^
_
. ^
KOtL j/TgÔlI'' .MMEE

\
Ut^
, . _ i
^
tnl
FRQ>>>S MAhrnad / Ext 596-9999

FRQ REVIEW COMMENTS
Promise for payment still pending for 04/022010,
$1215.^ &^ follow up date for 10 days after prom .
ise date, Removing Positive funds queue due to L C
2 on the loan, please move fijnds if able to dear
Workout Review recommendation
F R Q > S M Ahmad / Ext; 596-9999
FRQ REVIEW
Reasons Seieded:
1. Payment Pending
2. Wortaxit Review Pending
3. LMR Required
F R Q > S M Ahmad / Ext: 596-9999
FRQ REVIEW COMMENTS
Promise for payment still pending for $1215.76 ('W
2/2010) set follow up date for 10 days after promi
se date. Removing Positivefondsqueue due to L C
BAC-000137
2 on the loan, please move funds if able to dear

Workout Review re<xmmendal3on.
F R Q > Suhaii Parande / Ext: 596-9999
*************
FRQ REVIEW
Reasons Selected:
1. Payment Pending
3. LMR Required
***************
F R Q > Suhaii Parande / Ext 596-9999

FRQ REVIEW COMMENTS * * * * ^
Imr done Promise for payment stiljpending for 04
22/2010 set Mow up date for 10 days after proni
ise date.
Removing Positive funds queue due
te L C 2 on the loan, please move funds if able to
clear Workout Review recommendation
FRQ>>> Sravani PasiHTiarthy / E)d: 596-9999
*************
FRQ REVIEW
Reasons Seieded:
1. Payment Pending
2. Woricout Review Pending
**
F R Q > Sravani Pasumarthy / Ext: 596-9999

applied fiinds to fee code 10159
HMSAVR> Snehal G Kale / Ext: 596-4731
DOCUMENTS NEEDED FOR MODIFICATION ARE: 2 months ba
nk statements 2 pay stubs Utility biB Letter of h
ardship 08 or 09 tax retum (first and second pag
eonly)
HMSAVR> Ezila Lutcher/ Ext: 513-9999
PER URBAN REPORT H/0_HAVE NOT SENT IN ALL REQUESTE
O DOCUMENTS FOR A MODIFICATION, LETTER AS BEEN SEN
f OUTLINING DOCS NEEDED FOR MOD. WILL DECISION FIL
e ON 04/19/2010 IF D O C S A R E NOT R E C E I V E D . FAX D O C S

HMSAVR> Ezila Lutdia- / Ext 513-9999
^verai attempts have been made to colled currerit
ceived contad from foe h/o regarding with a live
as been faxed to iPortaF972-608-6460
Workout Status Changed to Cnl - Unable lo Contad
Bonwwer. Workout Type Modification.
7 U
mc
i {^.r\T - X j o c A
-L
BAC-000138
.SECTION-00038
.DT-0421/^10;TM-Oe:16:58,CPALZA
7
7 7
.77
7__
**.********.******* Office ofthe President ********************
CustomenMs. Isabel Santamaria
Concems:Ms. Santamaria is very concemed bJuse sh^sfta^ she had r e g ^
date on her modification request. Bon-ower states she keeps retesvlng letters
an calls advising she is 4 months behindhand borrower states she should only b
e one month behind.
Requestrreceived an e-mai! from borrower Ms. Isabel Santamaria dated April 19,
cation.
^^^^
Notations:Ms. Isabel Santamaria 1 . 4 3 1 5
Sufteort - Mariua! Research CompletaJ - HRD
WR req
re routed to TML
LMP>>>7Nitin_Pimpaik^
5^9999 ;
applied funds to monthly pymt & bai to partial.

HMSAVR> Sophia Nadar/Ext: 596-9999
Closed//No response required based on ban status
rtttton.
L M P > Sanket Harchekar / Ext: 596-9999
Closed//No response required based on ban status
rtition.
L M P > Ramneet Kaur / Ext: 596-9999
MLO COL A C ***** CALLED: P 3 1 5 3T0NE; call
ed - 4 5 6 7 3T0NE IF H.O CALLS PLEASE UPDATE F
INANCIALS & OBTAIN GOOD CONTACT#s...WHEN UPDATE CO
MPLETE PLEASE EMAIL NEGO ASSGND***
7
HMSAVR> Rosie Slaughter / Ext: 0-2747
Support - Manual - Research Completed - OOP jssue
counselor code 115, hence re routed to tml
UHB> Vidhya Kotian / Ext: 596-9999
applied funds to monthly payment and balance to pa
rtial as workout closed
HMSAVR> Alvin D'Mello / Ext; 596-9999
SECTION-00046
"
^
'
'
- " j
DT-07/202010, -15:42:42.FFORD1
************************ Qffjj^
jf^g President ********************
CustorterAbdidBcbverria
Concems:R6ceived an nail fnjrn the borrower expressing dissatisfaction writti t
e informafion and no updates on her loan mod request. The borrower wants to r
BAC-000139
321-255-7200
1 '.Z.:"ZZZ'ZI
Woikout Status Changed to Active. Workout Type Ty

pe J! Speciai Forbearance.
HMSAVR>>> ^ D I P SAW
.
_
__
. .
.
""HiiHiR.
Woilcout Assignee Changed to FHA H ^ P Trial Review

/ Ext: 513-9999. Workout Type Type 11 Special Forb
earancre.
HMSAVR> SANDIP SAWANT / Ext: 598-4965
Workout Assignee Changed to Bruce Arthur / Ext: 51
3-4876. Workout Type Type II Special Foitw^rance.
HMSAVR> Sandip Jadhav / Ext: 596-9999
applied funds to monthly pymt & bal to partial as
wi^but open for SFB
HMSAVR> Sophia Nadar / Ext: 596-9999
Z ZZ \ Z.:
Z/ Z ZS Z
_"
7 . '7' 7 _ 7 7
1. 2009 tax retums (all pages and schedules) 2.

a? days of Paystubs ftx all parties on loan, or so
clal security/unemployment awards letter 3. utilit
y bill (electric7rabie, water) _ 4.PiTQof of child
support or rental income if applicable. 5. 2 month
s bank statements 6.4506 T is completed incfudi
ng filling in the tax years to be verified ex: (12
/31/2009 and 12/312008)
HMSAVR> Bruce Arthur / Ext: 513-4876
Must have the following information in order to su
brrft to underwriting. 1. 2009 tax returns (all pag
es and schedules) 2.30 days of Paystubs for all p
aries on loan, or scdal secuiify/unemijloynwrt aw
ards letter 3. utility bill (electric, cable, wate
r) 4.Proof of child support or rental income if a
ppllcable. 5. 2 months bank statements 6.4506 T
is completed includingfillingin the tax years t
o be verified ex: (12/31/2009 and 12/312008) If n
otreceivedby 8202010;file wrfll be canceled
HMSAVR> Brucre Arthur/ Ext: 513-4876
advised OOP who is in conversation with ATP for h\
o.
No new documentation provided by ATP nor h\ since
request to OOP.
7
__
7;
..^^m.
Canceling file for insufficient finandals.

HMSAVR> Bruce Arthur FExt 513-48^
Woricout Status Changed to Cnl - Borrower did not R
tm Financials. Workout Type Type II Special Forb
earancre.
BAC-000140
Workout Status Changed to Cni - Non-Compjiance^ W

orkbut Type Type H Special Fortearance.
7
_
HMSAVR> Bmce Arthur / Ext: 513-4876
FRQ REVIEW COMMENTS
f RC Review Completed.. IMR is no longer require
d. All exceptions have been cleared. Loan is ready
for final review id approval.** (Checklist cpnd
ition #1 and Control Date 9/2/10)
F R Q > BrucItety / Ext: 513-99^
FRQ REVIEW
Reviewed Action: Approve
Reasons Selected:
1. FHA 1st Level Review has been Approved
F R Q > Bruce Doty / Ext: 513-9999
***FHA HAMP Decline letter sent to homeowner.*****
HMSAVR> Satendra Tripathi / Ext: 598-4111
ILA200
.SECTION-00061
.DT-10/08/2010,TM-09:07:36.@PVTLBL
ILA Servicing Actrvity Log
PRINTER:-FTC1DEFH.doc
Processed by NBKX2FM Signed by Kerri Felderhoff
Print Date: 1022010 9:08:41 AM
FRQ REVIEW COMMENTS
FRC Exception Clearing Review is complete. FHA 1st
level review cbrte!bted. FLDD T2/31/10. Ajj excep
tion have been cleared. Modified Checklist compjet
ed and loan is ready for 2nd level FHA review. Qb
ntrol #: 10/J92010 Condition*: 1 Last Reviewed
lM0/2dl0
Z
F R Q > DAWN BELL / Ext: 596-9999
FRQ REVIEW
Reasons Selected:
r^ZT I
C 7
u j b :
wwwwwwwwww W
WW
Ww
i . FHA 1st Level Review has been Approved
E R Q > DAWN BELL / Ext: 5 ^ 9 9 9 9

FRQ REVIEW COMMENTS
FRC Review is completed. Loan has been reviewed
in aoxirdance with the Final Aipproval Checkli^ an
d no exceptions were noted. Loan pending manager a
pproval.AII mortgagors have been reviewed for poss
fble active duty military status and no active dut
y status was reported. Control ft 10/222010 (3bn
dition #:1 Last Reviewed: 10252010**
FRd>>>CHARLi:BRUNER/Ext 513-7870
/ j r - g l a - f r m r
FRQ REVIEW
Reasons Selectte:
BAC-000141
1. All Exceptions Cleared - Government

F R Q > CHARLIE BRUNER / Ext: 513-7870
hud escalation sent email that we need supportin
g documents. Adv that the file was dosed for none
ompiiance.
HMSAVR>>> Jennifer Payne/ Ext: 613-9999
V\/orkout Status Changed to Active. Workout Type Mo
dification.
HMSAVR> Midiaei Caceres / Ext: 598-9999
Workout Assignee Changed to Devin McFall / Ext 51
***DSCRWRC*** FHA/VA Business partners request r
eassignment of ioan to negotiator, Devin McFail 87
7-345-6431 ext 14176. Assigned to Jose Mendoza tor
HMSAVR> Midiael Careres / E x t 5 9 8 - ^
.SECTiON-00070
'
"
ILA200
.DT-12/14/2010, TM-13:55:31 ,@PVTLBL
ILA Servidng Activity Log
Print: - Contact Us-Gov Workout.doc
Print Date: 12/14/2010 3:56:49 PM
.SECTION-00071
ILA200
.DT-12/142010, TM-13:56J2,@PyTLBL 2
2
Print:-Contact Us-Gov Workoia.doc
Z7
Print Date: 12/142010 3:57:20 Ri4
.SECTION-00072
ILA200
.DT-12/142010, TM-13:57:10,@PVrLBL
jLA Servidng Adivity Log
Print: - Contad Us-Gov Workout.doc
Processed by NBKVT7M signed by bevin McFail
Print Date: 12/14/2010 3:58.28 PM
Called borrower at
8775 a women answered a
nd stated that the borrower did not live there, ho
wever she would take message..Provided my contad
number and nametorthe borrowers to return our c
all.
Called borrower at
t neither of the borrowers were employed there...
HMSAVR>>> Dewn McFall/ Ext 513-5216
No contad letter forwareded ot tronower via Fed E
X tracking # 7965 53749 757
BAC-000142
1 Q:45pni CST Loan review - rfeg acSvdy wortSng ft

e
HMSAyR>>> Angela Jenkins /Ext: 513-3529
Cafled bMTower at 8 7 7 5 at 4:16 pmjst no
on answered and we were unable to leave a rnessage.
HMSAWt> Devin McFail / Ext 513-5216 2"
2
Checked Fed ex tracking and No contact letter was
delivered to property, .borrower had has not respon
ded as of 1/4/2011 ...File witi be forwarded for ca
ncellation.
Dedine lett:ynD be
egularmail.
HMS/VVR>>> Devin Md^^
2 1^^^^
Worked Status Changed to Cnl - Unable to Cpntad;2

HMSAVR> Devin McFail / Ext 513-5216 '
.siCTioN-00081
2
2
2 2 2
.DT-012411,ADHARMA
RETAINED BYlmGATiON MANAGEMENT AND ASSIGNED TO RAYIK SAMARA
RECORD ADDED TO BOTH CFC@LNLOMI & CFC@FOR MEMBERS
Workout Status Changed to Adive. Workout Type Mo
dification,
Workout Assignee Changed to Brerhonda Jones / Ext:
***DSCR/WRC*** FHAA/A Business partners request r
eassignrnent of ban to negotiator, Brerhonda Jones
877-345-6431 ext 15160. Assigned to Nathan Higgin
HMSAVR> Michael Caceres / Ext: 5 9 8 - 9 ^
.SECTION-00085
ILA200
.DT-O2/252011. TM-12:49:05,@PVTLBL
ILA Servicing Adivity Log
P r i n t C o n t a d Us-Gov Workout.dcw
Processed by NBKMA8R Signed by Brerhonda Jones
Print Date: 2 2 ^ 1 1 2:50:33 PM
2:48pnicd...caiied h/o @ 6 7 7 5 . . . i a c l y stat
ed borrowers no longer live there and she doesn't
have a contad number for them,,, .called ^ - 9
HMSAVR> Brerhonda Jonte / Ext: 513-5160
****sent no conted letter via regular mail*****
BAC-000143
'"follow up*"no jontact [nfo available..ncl sent

on 02/25
2;
Z
HMSAVR> Brerhonda Jones / E>d: 513-51K) 7 "
;SECTION-00089
ILA200
:DT-0328201 12TM-08:28:22;@P\n-LC
Print; -Simi W O R K O U T DECUNE-dOG
Prooessed by NBKMA8R Signed by Jrerhonda Jones
Print Data- 3/82Q11 10:29:52 AM
**|UNABLE TO CONTACT BORROWER. CANCELED F I L E * "
/1SAVR> Brerhonda Jones

Jones/Ext:
HMSAVR>
/ Ext: 513-5160
513-5160
-VT
^
\1 t ^ ' f l
-Z
0/)
)t
declined letter sent to borrower via regular ma

il**"
'" Z
' 'Z "'"
Workout Status Changed to Cnl - Unable to Contact
_
" 3 day audit"*no contact number available, cance
led file on 03/08 due to no contad
Decline Audit...
H M S A \ ^ > Gregory Crowe/Ext. 513-9999
ESR046R1 NBKSDSI C F C REAL ESTATE MANAGEMENT 81G

4/01/2011 9:00:42
"'
SUBSERVICING
CC- 1 ! WCAccount: 3127Mortgagor: ABDIEL ECHEVERRIA
CFC
Folkw-Up Date: _ _ _ _ _
7
<
1 ...... 2
3
4
5
6
7
>
.SECTION-00001
.DT-04212010, TM:09:16:582CPAL^2__
**.**.***************** Office of the President'
Concems:Ms. Santamaria is very conosmed beraiuse she states she had requeded
date on her modification request Borrower states she keeps receiving letters
e one month behind.
Request:received an e-mail from borrower Ms. Isabei Santamaria dated April 19,
2010 addressed to Mr. Brian Mpydhte j ^ ^
vwth a loan modifi
cation.
^ ^ ^ ^
Notations:Ms. Isabei Santamaria ^ ^ ^ B ^ S I 5
.SECTION-00002
.DT-07/20/2010, TM-15;42:42,FFORD1
"*"******"*********" Office of the Pieslddit
CustomenAbdiel Echverria
BAC-000144
Concems'.Received an email fromfoeborrower expressing dissatisfaction with t

he loan nwd process to date. The boircwer stated they were provided tnateurat
e information and no updates on her Iten mod request. The borrower wants to r
Request: Request for payment assistance.
NotationsiAngeia Sigman
321-255-7200
ESR046R1
NBKSDSI PAYOFF AND ASSUMPTION

S2G
4/01/2011 9:00:42
SUBSERVICING
CC- 1 ! WGAccqunt: B^127Mortgagor ABDIEL ECHEVERRIA
CFC _
_
Follow-Up Date:
<
1
2
3
4
5
6
7... ..> _
22 2
.SECTION-00001
'
2
_
2
2Z
.DT-0421/2010, TM-09:16:58,CPALZA
Office Of the President ***"*"****
ConcernsiMs. Santamaria is very concerned because she stales she had requested
modification assistance for several rnonfos and has not been able to get na up
date on her modification request. Borrower states she keeps receiving letters^
an calls advising she is 4 months behind and tsoirower states she should only b
e one month behind.
Requestreceived an e-mail from borrower Ms. Isabel Santamaria dated April 19,
cation.
^^^^
Notations:Ms. Isabel Santamaria B B | . 4 3 1 5
i-'tflf^
.SECTION-00002
.DT-07/20/2010,TM-15:42:42,FFORD1
Office of the President'
CustomerAbdiel Echverria
Concems:Re(ived an email from ttie borrower expressing dissatisfaction with t
e information arb no updates on herjten mod request. The bon-ovrer wantstoc
321-255-7200
ESRG46R1
NBKSDSI INSURANCE ACTIVITIES

81A
SUBSERVICING
CC- 1 IWteAccount: ||3127Mortgagor: ABDIEL ECHEVERRIA
Follow-Up Date:
_
<.
1
2
3
4.
5
6... ...7
>
.SECTION-00001
.DT-08282009, TM-64:05:48,CFC@LNADM.
INS
(DDI DEFAULTS-DDI0310R)
Originaf ESCDES
NewESCDES
4/01/2011 9:00>12
CFC
SRS0900M04
BAC-00Q145
i25
7 6 2 5
01458/INS25 - Default Ins Pert Notodelete sjbb drare
.SECTIDN-00002
SRS0900M04
.DT-08282009, TM-04:05:48,GFC@LNADM
IMS
(DDI DEFAULTS-DDi0310R)
'
J
Original POLCYN
New POLCYN
7 8 2 5
7 8 2 5
01458/INS25 -jCHINSPN (Insurance Policy Additional Info) updates
.SECTION-00003
.DT-100809,1NS
INSC028
Boarding Notification has been sent to LandSafe for Map Tracking

.SECTION-00004
,DT-10122009,fNS
INSR014B/MAP T R A O O N G UPDATE
Tracking Number. LSF26121512 Tracking Date: 10/092009
.SECTION-00005
.DT-10122009.INS
INSR014B/ MAP CHANGE
LA/LR Dt Vnd Num Fid Zn Cert/Track# Cert/Traddf Dt. Com Num Map Pnl Map Dt
OMOOOOO
X 802996858 02282008
120404 12009 OOOOOOOOO
00000000 54
X 29815472 10102009
120404 0520E 04031989 N
.SECTION-0000G6
.DT-122809; iNSMSR03: Mass Update FBELL
13:40:50
S/TY/FR PAYEECD OPT EFFDTE AMOUNT EXPDTE DESC4>0LtCY#
2 2012 000040096 080108 1301.00 0 8 0 1 0 9 B 1 B 7 8 2 5
O
2 2012 000040096 080108 1301.00 080109 7 8 2 5
F N
Set Pay:
Doc Dte: 12212{9
HOA/RELO#:
Doc Type: AUD
SpecHnd:
RefChk:
RefAmt:
RefRSN:
Cane RSN:
Canc/Rein Dte: 08/312009 RepfCost:
Prop:
PolTyp:
CovAmt:
DedAmt:
EndTyp:
TBW ACQ LOAN - NO NEW INSURANCE DOCS RECEIVED, PLACING LPH
SECTtON-0(X7
.DT.122809,INS
INS602R2
S/TY/FR PAYEECD OPT EFF DT
2 2 0 1 2 000040096
080108
Z ' ^
AMOUNT EXP DT DESC/POUCY#
1301.00 080109 | ^ ^ H 7 8 2 5
PROP FO LTR
O
22012051300000 1 080108 1 3 0 1 . 0 0 0 8 0 1 ( B B 7 8 2 5
O N
REQUEST FOR AN LPP BINDER/POLICY SENT TO LPP SERVICER.
.SECTION-00008
:DT-123009.INS
INSCORLOGR
F I R S T L P P S E N T T O B O R R O W E R ON 12/302009
.SECTION-00009
" '
.DT-011310,INS
INSCORLOGR
S E C O N D L P P S E N T T O B O R R O W E R O N 01/13/2010
.SECTION-OOOIO
DT-01/15/2010 NBKQYRC /INSSCRR1/CFC@CUSTSR/SIMI
S/TY/FR PAYEECD OPT E F F DT AMOUNT EXPDT DESC/POUCY#
PROP FO LTR
2 20 12 051300000 1 08012008 1301.00 0809 ^ ^ 7 8 2 5
O
O
2 2012 \334Om0 1 022820091261.00 0210 ^ ^ 1 7 8 2 5
R
N
Set Pay:
Doc Dte: 01/152010
HOA/RELO#:
Doc Type: PHO
SpecHnd:
RefChk:
RefAmt:
, RefRSN:
Cane RSN:
Canc/Rein Dte: / /
RepI Cost: 000% P'rop:
PolTyp:H
CovAmt: 0229600
Ded Amt: 0001495 EndTyp: HQS
7Z77 v I
BAC-000146
Caller JSABEL SANTAMARIA

Phone: 800-748-2030
"Cornpany :
.SECTION-00011
:DT-0115l6,iNS
(NS602R3
_
_
S/TY/FR PAYEECD OPT EFF DT AMOUNT EXP DT DESC/POLICY#
PROP FO LTR
2 20 12 133400000 7l 022809 1251.00 022810 | ^ ^ B 7 8 2 5
7
R Q_ _
2 20 12 133400000 1 022809 1251.00 0 2 2 8 1 o B H | 7 8 2 5
N
CANCELLATION OF LPP BINDERifi'OLICY SENT TO LPP SERViCER.
.SECTION-00012
.DT-012510.MKOPLIK
INSR100
PAYEECD O P T E F F D T AMOUNT EXP DT DESC/POUCY
2 20 12 1334(W(X)0 1 022809 1251.00 0210 | | | ^ H 7 8 2 5
0
2 2012 133400000 1 022809 1251.( 0210 7 8 2 5
N _
Company:
ST. JOHNS INSURANCE COMPANY
Doc Type:
PHONE COMPANY
Doc Date: 01^5/2010
Policy Type: HOMEOWNERS
Policy Dates: 02/28/2009-0Z28/2010
LPI Status:
Special Hand:
Set To Pay: N Coverage: 229600
Deductible: 1495
Property:
Applied to EscrcM Line
.DT-01252010.MKOPLIK
BP PER ISIS/ST JOHNS fK5L INFO VERF13 TPP 1251 PIF
YET AVAIL
STPf/FR
FAJCAl
NOT
.SECTION-00013
INSTRKSV
.DT-03/05/2010. TM-b7:19:34.CFC@TSRULE
TSDoc#: 312653132
Source-Faxed Document "
_'^^Ê
S/TY/FR PAYEECD OPT E F F DT AMOUNT EXPDT DESC/P0L1GY#
PROP FO LTR
2 20121334000)0 1 022809 1251.00 0 2 1 0 ^ B 7 8 2 5
07
0 20 12 133400000 1 022810 1251.00 0211 7 8 2 5
N
Company: 7 ST. JpHNS INSURANCE COMPANY
1
Doc Received: EVIDENCE OF INS
Doc Date: 03/04/2010
Poncy Type: HOMEOWNERS
_ Polic^^^^
Z
LPP Status:
SpeciaHHand:
SefToPay: Y Coverage: 229869
Dedû(^ble:725C7 P^^^
Amount Due; 1251.00
Premium Status:
Applied To Coverage Une_
_
7
Z
Z
.SECTION-00014
.DT-03112010;Deartoria Bell. X9014, Ricfoardson

0 0 - 0 1 ,WG-00,LC-02,PC-9 ,NEXTDUE-11012009,DOT HIST-433211.
W O R K T Y P E - 2 N D L E V E L Q U E U E . C A L L TYPES-lnsurance,
,
CALLER-fawn conrad
.COMPANY-allstar insu
,PH#321-728-2700
E X T N : 0000
SUBJECT|_
POLICY#lliîlB^.PREMIUM
START DATE:
DEDUCTIBLE:
AMOUNT:
. F R E Q U E N C Y : OO.INS C O V AMT:
.POLICY T Y P E : , R C G :
.ENDORSEMENT:
INSURANCE DEPARTMENT DOCUMENTATION

R E C O R D A D D E D T O B O T H C F C @ C U S T S R & INS M E M B E R S "
Provided insurance payment history

END CALL
BAC-000147
.SECTION-00015
_
INSJRKSV
.DT-03/24/2010,TM-06:17:39,CFC@TSRULE
7
'
.
TS Doc#: 316108357
Sourcfr-Scanned Document
PROP FO LTR
22012133400000 1 022810 1251.00 ;02ir ^ 7 8 2 5
70
7
2 20 12 133400000 1 022810 1251.00 0211 7 8 2 5
N
Company:
ST. JOHNS INSURANCE COMPANY _
Doc Received: ENDORSEMENT
Doc Date: 03/14/2010
Policy type: HOMEOWNERS
Polity Dates: 02/28:2010-02/28/2011
LPP Status:
Special Hand:
SetToPay.N Coverage: 229869
Deductible: 4597 Property:
Amount Due:
Premium Status:
Applied To Coverage Line
Recently Paid
7.
.. -_
-_
7_-__ .
"'^^^P_
.SECTION-00016
,Dt-04/2;i2010, TM-q9:16:58,CPAL^
************************ Office of the President ******"**********
Addressed to:Biian Moynihan
Concems:Ms. Santamaria is very cxmcemed tiecause she ^ a t ^ she had requested
date on her modification request Bon-ower states she keeps receiving letters
e one montfi behind.
Requestreceived an e-mail from borrower Ms. Isabel Santamaria dated April 19.
2010 addressedtoMr. Brian Moynihan requesting assistance with a loan modifi
cation.
Notations.Ms. Isabel Santamaria ill^^H.4315
.SECTION-00017_
.DT-07y202010, TM-15:42:42.FFORD1
* * * * * * * " " " " * * " ' " " Office of the Presidefrt * * * * * * * " " " " " " ' 7 .
71
Addressed to; Brian Moynihan
he loan mod process to date. The borrow stated they were provided irraccurat
etain the home to avoid fweclosure.
Request:Request for payment assistance.
321-255-7200
.SECTiON-00018
INSTRKSV
.DT-01/072011.TM-16:21:52,GFC@TSRULE
TS Doc*: 374197452
Source-EDI DAILY RECEIWD
S/TY/FR PAYEECD OPT EFF DT AMOUNT EXP DT DESG/POLICY#
PROP FO LTR
2 20 12 133400000 1 022810 1251.00 0 2 1 l | ^ M 7 8 2 5
O
0 20 12 133400000 1 022811 1274.00 0212 7 8 2 5
N
Compiy7
ST. JOHNS INSURANCE COMPANY
Doc Received: BILL/INVOICE
Doc Date: 01/05/2011
Policy Type: HOMEOWNERS
Policy Dates: 02/28/2011-02C8Q012
7
LPP Status:
Speciai Hand:
SefToPay: Y Coverage: 229869
Amount Due:
Premium Status:
BAC-000148
.SECTION-00019
INSTRKSV
,DT-O2A)1/20iF.TM-14:13:46,CFG@TSRULE
TS Doc#: 381392957
Source-EDl DAILY R E C B V E D '
PROP FO LTR
2 201213340(MXK) 1 022811 1274.00 0212 ^ ^ 7 8 2 5
O
2 2012133400000 1 022811 1274.00 0 2 1 2 B B 7 8 2 5
N
Corteany:
S t . JOHNS INSURANCE COMPANY
Doc Received: BILMNVOICE
Doc Date: 01/31/2011
PoOcyType: HOMEOWNERS
Policy Dates: (S/28/2011-02/28/2012
LPP Status:
Speciai Hand:
SetToPay: N Coverage: 229869
Amount Due:
Premium Status^
Recently Paid
ESRb46R1
NBKSDSi TAX DEPARTMENT

_ S I B _4/01/2011 9:00:42
SUBSERVICING
C C - 1 ! WCAccount: |3127Mortgagpr. ABDIEL ECHB/ERRIA 7
1
CFC
Follow-Up Date:
_
<...... 1.., ..72....,.3....,.4.., ... 5
6...... 7 . - >
;
SECTION-00001
DT: 20090825, FG0NZAL1 (TAK LandAmerica Program -TXLASRVUPR)
Loan was sent to LandAmerica (0)0) on 08/25/2009
.SECTIDN-06002: -
. ^^-^
.DT-082509, TAX
TXLARCVR3
S / T Y / F R PAYEECD OPT DUE DT TX AMOUNT RQSTDT Taxi.D.#./DESC;
2 9012 000900000 000000
.00 000000
OLD
2 9012 000900000 000000 ,
.00 OCjOOO 28^
NEW
Parcel Number and Payee information^provided by LandAmerica Tax Service
.SECTION-00003
.DT-20090825 USERJD:J/(:
PROGRAM:TAXDUeR2X
S/TY/FR PAYEECD 0 DUE DT BR TX AMOUNT EXP DT E S C
2 9012000800000 OOOOOO
.0 000000 2039375
2 9012 000900000 110109
.0 000000 2839975
7
DESC
OLD
NEW
.SECTION-00004
.DT-09/08C009 TAX
TXGBLUPDR4
.TM-22:43:39. USER:TAX
.SYSTEM:
arnr/FR P A Y E E C O D E o T X D U E D T E E S C AMOUNT E X P D T E E S C R O W . D E S C R I P T I O I
2 9012 000900000
110109
0.00
2839975
OLD
2 9012 000900000 7 ; 110109 3525.12
2839975
NEW
Automatic global tax line update conversion performed.
.SECTION-00005
DT:
20(^10-05-23.35.48, TAX T X P E P C H S R I ;
Open item Sent to C T S C - P E P - R01

.SECTION-00006
DT-10/28/2009
TAX
^
^
ZXTXCNTR3
BAC-000149
Assigned Contract 43335927 (OLD:) on 10/28/2(X)9 at 23:22:41

usingfileContracttnfo90010.txt; Updated Stente Code 900
.SECTION-0(X7
DT: 2009-11-03-23.44.34, TAX TXPEPCHSR1
Open Hem Cantelled -R()1
.SECtlON-00008
.DT-111009,MJORDAN3
S401
S/TY/FR P A Y E E C D O D U E DT BR TX
AMOUNT E X P DT E S C D E S C
2 9 0 1 2 000900000 110109 H
3525.120000002839975
OLD
2 9 0 12 0 0 0 9 0 0 0 0 0 1 1 0 1 0 9 H T
1 9 1 5 . 3 7 OOOOOO 2 8 3 9 9 7 5
NEW
.SiCTiON-00009
.DT-111709,LMELGAR
(AUTOUPDATE-$TX006C1 )
S T Y PR PAYEECD OPT D U E DT
A M O U N T E X P Dt E S C D E S C
2 9 0 12 0 0 0 9 0 0 0 0 0
110109 1915.37 000000 2839975
OLD
0 9 0 12 00090)000
1 1 0 1 0 9 1 9 1 5 . 3 7 OOOOOO 2 8 3 9 9 7 5
NEW
.SECTION-OOOIO
1 7
.DT-091120,NBKYRX8
S414BA
S/TY/FR PAYEECD 0 D U E DT B R TX
AMOUNT E X P D T E S C D E S C
0 9 0 12 0 0 0 9 0 0 0 0 0 091101
T
1915.37 000000 2839975
OLD
0 9 0 12 000900000 110109
1915.37 O O O W 2839975
NEW
.SECTION-00011
.DT-04/21/2010, TM-09:16:58,CPALZA
"********************** Office of the President'
CustomerMs. Isatiel Santamaria
modification assistance for several rnonths and has not been able to get na up
an calls advising she is 4 rnpntte bbhirfo and boncwrer states she should only b
e one month behind.
.
_
_
Request:receiyed an e-mail from borrower Ms. Isatiel Santamaria dated April 19,
2010 addressed to Mr. Brian Moynihan requesting assistance with^ loan modifi
cation.
Notations:Ms. Isabel Santamaria ^ 1 . 4 3 1 5
.SECTION-00012
.DT-07/20/201 d, TM-15:42:42,FFORD1

CustomenAbtfiei Edivema
Addressed to;Brian Moynihan
Concerns:Received an emailfiromthe bonower expressing dissatisfaction with t
he loan mod process to date. The borrow stated they were provided inaccurat
e information and no updates on h loan mod request. The bonower wants to r
RequestRequest for payment assistarbe.
321-255-7200
.SECTION-00013
DT: 2010-09-17-02.50.18. TAX TXPEPCHSR1
Open Item Sent to C T S C - P E P - R01
.SECT1QN-00Q14
BAC-000150
DT: 20104)9-21-00.12.44, TAX TXPEPCHSR1

Open Item CarK^led -^ROi.
.SECTfON-00015
.DT-110910,NBKYRX8 (AUTOUPDATE-$TX006C1 )
S TY FR PAYEECD OPT DUE DT ; AMOUNT EXP DT E S C DESC
2 90 12 000900000 110110 1915.37 100917 2839975
OLD
0 901200090)000 110110 1513.22 100917 2839975;
NEW
ESR046R1
NBKSDSI OFFICE OF THE PRESIDENT

SUBSERVICING
CC- 1 ! WCAccount: siZTMortgagor: ABDIEL ECHEVERRIA
FoHow-UpDate:__
<
1
2
3
4
5
6...^.. 7
>
4/01/2011 9:00:42
CFC
.SECTION-00001
.DT-04/21/2010. TM-07:48:17,NBKNGRF
Prescription Comments Posted to the AS4D0: Assigned To : , Created By : NBKNG
jRF 4,^1/2010 7:49:03 AM ***"******Office of the President""**** Received
.SECTION-00002
.Dt-O4^1/2010,TM-09:16:58,CPALZA
Office of the President ********************
Concems:Ms. Santamaria is very concerned because she states she had requested
date on her modification request. Btepwer states she keeps receiving letters
epne month behind.
Request:receivecl an e-mail from borrower Ms. Isabel Santamaria dated April 19,
2010 addressed to Mr. Brian Moynihan requesting assistanc with a loan mteifi
cation.
^ ^ ^ ^
Notations:Ms, Isabel Santamaria ^ ^ B B 4 3 1 5
.SECTION-00003
^
.DT-04/21/2010, TM-09:19:20,CPAL2A
YgM?^
E R S Comments Posted to the AS400: Assigned To : Claudia Deleon, Created By : C
PALZA 4/21/2ai09j20:06 AMZ******""Office

the President*"**"* Cat/M
s. Santamaria | . 4 3 1 5 unable to leave a message. Keep getting busys signa
I. Send letter to borrower today requesting updated bank statements, pay stub
s and monthly expenses to be fax to 866.786.8563 no later than May 4,2010.
.SECTiON-0Q(X)4
.DT-04/23/2010, TM-14:42:12,JSANTOS
Team Leader Comments Posted to the AS4fX): Assigned T o : Clatidia Deieon, Create
d By : TJACKS04 4/23/2010 2:42:58 PM ***"**office of the President***"
Reyiaiyed and approved "No ContaOl Lett''
1_
.SECTiON-00(K)5
.DT-G4/23/2010, TM-14:45:19,TJACKS04
E R S Comments Posted to the AS400: Assigned T o : Claudia Deleon. Created By: T
JACKS04 4/23^010 2:46:05 PM *^***"**"Office of the President'
verified that fianancials are on file in 1 portal, sent Ms. Deleon a email
BAC-000151
:SECT!dN-0(Xffl6
.
.
.DT-04/23/2010, tM-14:48:00,TJACKSO4
E R S Comments Posted to foe AS400: Assigned T o : Claudia Deieon. Created B y : T
JACKS04 4/23/2010 2:48:46 PM ***********office of the President*"***" f#W
\ffirifiecl that yre do not have the flnan^^ infonnation on ffle, called and lef
t message for Ms. Babb
.SECTION-00007
:DT-(M/23/2010,TM-14:50:51,fjACKSd4
JACKS04 4/23/2010 2:51:37 PM *"*"*"**Office of the President*****"* ####
called Mr. Smith and left a meesage, we do not financial information on file
.SECTION-00CX)8
.DT-04/23/2010. TM-14:55:15,TJACKS04
ERS Comments Posted to foe AS4CI0: Assigned To : Ciaudfe Deleon. Created By : T
JACKS04 4/23i2dlO 2:56:01 PM ********"Offi(re of foe Presiderrt******** # # #
sent and left a message Mr. or Mrs Lindsey to fax in finadal information, we
do not have that information on file
.SECTION-00CX)9
.DT-04/23/2010, TM-14:57:48,TJACKSCM
E R S Comments Posted to foe AS400: Assigned T o : Claudia Deleon, Created By: T
JACKS04 4/23/2010 2:58:34 PM *"*"***"Office of the President**"**" ####
tried to call the Mr. or Mrs. Sullivan to advise that we do not have the curr
ent financial information on file but foe number listed has ben disconnected.
.SECTION-OOOIO
DT-04/26/2D10,m08:33:29,CPALZA
ERS Comments Posted to foe AS400: Assigned To : Claudia Deieon, Created By : <Z
PALZA 4/26/2010 8:34:15 AM '***""OfRce of foe President******" Call b
orrowers unable to leave message. Keep getting busy signal. If borrower call
b please advised we need updated bank statements, pay stubs and monfoly expens
es fax to 866.786.8563 no later than May 4, 2010.
.SECTION-OOqil
.DT4M/28/20107TM-09:08:08,CPALZA
ERS Comments Posted to the AS400: Assigned To : Claudia Deleon, Created By: C
PALZA 4/2a'2010 9:08:55 AM ***********Offite o
cnaicais received. Borrow has until May 4,2010. to send updated finandals
.SECTiON-0b012
.DT-05/05/2010, TM-11:26:21 ,JSANTOS
E R S Comments Posted to foe AS400: Assigned T o : Claudia Deleon, Created By: J
SANTOS 5/5/2010 11:27:08 AM **"*****"Office of foe President******" * " C h
ecked images and IPortal. No finanaais retenred,
iPortal: some documents imaged on 5/3 but not required docs to proceed with mo
dificafion assistence.*" R. Arauz
.SECTiON-00013
.DT-06/14/2010. TM-11:03:38,RBENASO
Prescription Comments Posted to the AS400: Assigned T o : , Created By: R B E N A
SO 6/14/2010 11:04:30 AM **"****"*Office of the President****"** Received
regulatory contolaint.
JECTION-00014
- .-.
BAC-000152
.DT-06/21/2010, TM-13:57^,DSMITH45
E R S Comrr^nts Posted to foe/\S4(: Assigned To : James Ander^^
SMITH45 6/21/2010 1:57:53 PM **"*******Office of the President******** i re
(^ved arattfrornMs Sanatamarra wifo Ms. Mc Coy Coy aF888.4927i7
n 6546 whom wanted a status update on the loan modification this is a new cone
em and wiU be assigned to an asspaate. J M teStgmer would like Bank of Amlea to please contact the attomey on file Mr Enrique at 321.255.7200. She als
o wanted me to ntrte foe aosountthat she rnade ari online payment through her fi
ncial instutlon in the amount of $1245.00 on June 18,201 O^he hasno further
questions.
.SECTION-00015
A - H t m c c ^
.DT-06/30/2010, TM-10:10:34,NBKDYJC
^
E R S Comments Posted to foe AS400: Assigned To: James Anderson, Created B y : N
BKDYJC 6/30/201^10^^8 AM ******^**2ffice ofthe P
ed both numbers ^^^1.4315 and H m s O T ) repeatly today. A generated rne
ssage stated "We're sorry, your call did not go through, please try your call
later".
" 7 " 7 . \" 7 7 7 7 ^ " 7. . 7 7 7 ,
"7
.SECTION-00016
7
.DT-07/01/2010,TM-07:45:06.NBKDYJC
E R S Comifffints Posted to foe AS4W): Assigned To :Jarires An
Created By: N
BKDYJC 7/1/201^j46:00AM * * * * * * * ^
both numters | . 4 3 1 5 and H H - f t S b T ) repeatly today. A generated rness
ter-;
7'
'77
' "
' "
"'
" ' ,
'
prespnia'tj^
^^ -.
Hi^R___
7;'7
.SeCTION-00017
.DT-07/01/2010, TM-07:45:43,NBKDYJC
E R S Comments Posted to foe AS4{X): Assigned To: James Anderson, Created B y : N
BKDYJC 7/1/2010 7:46:34 AM ***********Office of the President******** Called
both nurnbers ( H B l S I S and . 4 5 6 7 ) repeatly today. A generated mess
age stated "We'reôrry, your call did not go through, please try your call la
tef^_
77 . 7 ' 7 7 "'7 7 '
7 7 7 .'7
;........
"
.7'777.
"
7'
.SECmON-00018'
'
7
.DT-07/01/2010, TM-10:09:41,NBKDYJC
E R S Comments Posted to foe AS400: Assigned T o : James Anderson, Created By : N
BKDYJC 7/1/2010 10:10:36 AM ***********Office ofthe President******** Calle
d Attom^ Enrique at 321.256.72CK), Americas angered, left a call-back messag WSSHSSI^'
e.
_
^
.SECTION-00019
.DT-07/02S010,TM-08:26:13,NBKDYJC
E R S Comments Posted to the AS400: Assigned To : James Anderson, Created By : N
BKDYJC 7/2/2010 8:27:07 AM **********Office of the Presidenf*"***** Called
Attorney Enrique at 321 J55.7200, Nancy answered, left a call-back message.
.SECTION-00020
.DT-07A)2^10,TM-12:5d:38,NBKDYJC
7
7
7
BKDYJC 7/2/201012:51:31 PM **********'*(mto ctf foe President********
Angelis Sigman called from the attomey's office, she assumed this case as the
ofoer attorriey is no longer avaitebte. Bank of/toierica had provided foe law f
inn with payment activity, which reflected foe payments in LHIS, Ms. Sigman is
to get wifo foe bonrower and get back with us.
.SECTION-00021
BAC-000153
.DT-07/13/2010. TM-11:16:29,NBKDYJC
E R S COTinrente Posted to foe AS40d: Assignte
BKDYJC 7/13/2010 11:17:23 AM "****""*Office of foe President******** CCAL
U Gallte Angelia Sigman, foe attonwy {321.2557206);Ban^
ovided her with a payment history, thriugh foe 5/7/2010 payment. There is a pa
yipentgapbetween 1/5/2010 and 5/7/2010i3 p a ^
ing due for a total of $4204.07, with a current total scheduled payment of $12
13.27. Ms, Siffipte. inentionte afirmnanied Eqiwty Plus is d^^
a's account twice a month and supposed to be remitting a monthly payment to Ba
nk of Amteca. The bank being drafted is Riverside National Bank.
i^mm^^^m>A'.
.SECTION-00022 " "

.DT-07/15/2010, TM-11:25:41 .NBKDYJC
E R S Comments Posted to foe AS400: Assigned T o : James Anderson, Created By: N
BKDYJC 7/15/2010 11:26:38 AM ***office of the President******** CCAL
L Called Angelia Sigrnan (32U55,7200),Te-discussed the numbers she has for7
this account. She has contacted Equity Plus to obtain their records regarding
foar drafflng Ms. Santamaria's accbuiL With these three pieces of inbrmatio 7
n, she should be able to determine periods of drafting and posting of money re
gding the acbount.
7 7
.SECTION-00023
.DT-07/20/2010,TM-14:03:54.NBKNGRF
Prescription Comments Posted to the AS4W: Assigned t o : . Created By: NBKNG
RF 7/20/2010 2:04:52 PM ***********Office of foe President******** Received
new ECR complaint - see attacJied tiles
.SECTlON-00024
.DT-07/20/2010, TM-15:42:33,FFORD1
E R S Comments Posted to foe AS400: Assigned To : Felicia Ford, Created By: FFO
RD1 7/20/2010 3:4331 PM ***********Office of the President******** Attempte
d to reach foe atp. Angela Sigman, but she was not available. Left my name an
d contact information for a return call. ***Reviewed images tab and observed
foe borrower gave permission to address her request with her attomey, Ms Sigm
an****
.SECTiON-00025
.DT-07/20/2010. TM-15:42:42,FFORD1
CustomerAbdie! Echverria
Concems:Received an email from the txjrrower expressing dissatisfaction with t
e informalioii and no updates on her loan mod request. The bonxiwer wants to r
Notations:/Vigeia Sigman
321-255-7200
tSECTlON-00026
.DT-07/20/2010.TM-15:44:G3,FFORD1
ERS Comments Posted to foe AS400: Assigned t o : Felicia Ford/Created By: FFO
RD1 7/20/2010 3:45:01 PM ***********Office of the President******** Reviewed
Homesairer, Homebase and As4(K) and observed the file has not been referred to
foredcosure and the loan is due for the April 2010 installment.
.SECTION-00027
;DT-07/22/2010, tM-08:51:22,MVALDE22
BAC-000154
Prescription Comments Posted to the AS400: Assigned To : Felicia Ford, Created

By: MVALDEZ2 7/22^010 8:52:20 AM "********OfRce of foe President**** . 7
** RECVd new BBB Inquiry Complaint ID 16034046
.SECTION-00028
.DT408/02/2010. tM-11:58:25,IVVAU<ER
Prescription Comments Posted to the AS400: Assigned To ; Scott McDaniel, Creat
ed By: IWALKER 8/2/201011:5934 AM 7*'^*********Offce of the President*****
*** Case#: 01242240
Case Notes
.SECTION-00029
.DT-11/24/2010, TM-07:07:12,NBKCXKN
E R S Comments Posted to the AS400: Assigned T o : Scott McDanlei, Created By: N
BKRTDH 11/24/2010 7:08:25 AM ***********Office of the President******** ***E
CR FILE iS NOW CLOSED ON THiS LOAN MATTER. PLEASE DO NOT TTIANSFER CUSTOMER CAL
LSTOECR.***
.SECTION-G0030
.DT-12/10/2010;TM-13:04:05,NBKr7L8
7
Prescription Comments Posted to the AS400: Assigned To : Gloria Perez, Created
By: NBK17L8 12/1030101:05:22 PM ***********Office of the President*
** Public Official Complaint Received
***DSCR/WRG*** FHA/VA Business partners request r
eassignment of ioan to negotiator, Devin McFaii 87
7-345-6431 ext 14176. Assigned to Jose Mendoza for
HMSAVR> MichaerCaceres / Ext. 598-9999
Called borrower at
t ndther of the borrowers were employed Sere...
No contact letter forwareded ot borrower via Fed E
X tracking # 7965 53749 757
HMSAVR> Devin McFail / Ext; 513-5216
Called borrower at
Checked Fed ex tracking and No contact letter was
delivered to property.-borrower had has not respon
ded as of 1/4/2011 ...File will be forwarded for ca
ncellation.
Decline letter will be forwarded to borrower via r
egular mail.
.SECTION-00037
.DT-01363011.TM-15:28:03.NBKAZZP
7 7777
ERS Comments Posted to the AS400: Assigned To : Gloria Perez, Created By : NBK
AZZP 13630113:29:26 PM **********Ofrice of foe President'
BAC-000155
************Third Party Authorization Received **************

1. 0ateoftequest-09/08/2010 Z
2 who is providing the authorization/ Isatiei Santamarie
3, Who they iare authorization/ Attomey General of FlorWa
""DSCR/WRC*** FHM/A Business partners request r
eassignment of loan to negotiator, Brerhonda Jones
877-345-6431 ext 15160. Assigned to Nathan Hbgin
HMSAVR> Midiael Caceres7 Ext 598-9999
END OF REQUEST:
^ ^ 3 1 2 7
BAC-000156

Echeverria Vs Bank of America Et Al Judicial Notice Doc.55 Exhibit A

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Echeverria Vs Bank of America Et Al Judicial Notice Doc.55 Exhibit A

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Exhibit A

ACCOUNT STATUS LfSTfNG

127-4 Mortgagor Name: ABDIEL ECHEVERRIA

CURRENT BALANCE INFORMATION

Delinquent History: '14'144m

FHAA/A Case Number;

Sec MKT#: 001016095 Issue DT:

Co-Mortgagor ISABEL SANTAMARIA

499 Cellini Ave NE

Loan History Usting - ASCENDING

NAME: ABDIEL ECHEVERRIA

.00 1915.37.00 1081.56

010 &2mo 1213.27

.00 1274.00.00 108223-

TYP ENDING BAL

KEY BATCH SEQ

100.00 REGISTER VACANT PROP600 100.00 9008053294787 0X04

Impound/Escrow Accxjud Rewew 4^^

Mcount;|M||3127 Name. ABDIEL E C H E V E R R I A

Analysis code: 0 Period: 06 Date: 2/10 State: FL Pd-to-Dt 5/01/2010 W/C: 00

Total amount analyzed: 3465.82

870.80- 20110801 288.82 Deposit ^319.78

Impound/Escrow Review - History

Account: 3 1 2 7 Name: ABDIEL ECHEVERRIA

IEP100RN NBKSDSI Impound/Escrow Account Review

2010.67 20111201 287.71

Impound/Escrcw Review - History

Account: { p i 2 7 Name: ABDIEL ECHEVERRIA

20100702 58.12 FHAMIP 2648.41^

Impound/Escrow Review- History

Account: 3 1 2 7 Name: ABDIEL E C H E V E R R I A

Impound/Escrow Review - History

Account: ^ 3 1 2 7 Name: ABDIEL ECHEVERRIA

Impound/Escrow Review - History

Account: 3 1 2 7 Name: ABDIEL ECHEVERRIA

801.14 Required escrow:

Customer Delinquent Contact

FROM: 0/00/0000 - 4/01/2011

Customer's Name: ABDIEL ECHEVERRIA

Order#033695695-001 RECaW)0001 Due on / /

W O Financial request package was shipped via Fed-Ex 0

T OUTLINING DOCS NEEDED FOR MOD. WILL DECISION FIL

N P BLQNSENV letter sent,04/21/2010. (AU)

W P T > gaurav sidhu / Ext: 596-9999

W O Workout Assignee Changed to FHA HAMP Trial Review

HMSAVR> Bruce Arthur/Ext: 513-4876

Monthly Interview Ordered

I R 02/20/2011 Req# 00010 Ord# 053486236-001 SWEEPORDE

005 this is a line for home depot customers

NBKSDSI BANKRUPTCY DEPARTMENT

*******************.**** Office of the President'

NBKSDSI WHOLESALE DIVISION

etain the home to avoid foreclosure.

ESR046R1 NBKSDSI CUSTOMER SERVICE DEPARTMENT S2K

ms are not retumed by 2/5/10. "*Pool 8052***

**************************"Loan reviewed for MHA

Caller asked for agent

*Office of the President*

*****Office of the President******** ####

eted on 05/24/2010 with a current status of Pending-New.

See correspondence documentation

garding this account.

Print Date: 7/19/2010 2:30:43 AM

***************. Office of the President'

Office of the President

*Office of the President**** ####

...|_Qgj^ reviewed for MHA

**** QffioQ Qffi^gPresident

**** Office of the President