RESUME

Ashish K Vyas
34-Omkar Tenament-1
Nava Naroda,
Ahmedabad.

Skype ID :- ashish27it
Email Id
Mobile

:- ashish27it@yahoo.in
:- +91-97247 66100

Objectives

To pursue a professionally satisfying growth and challenging career. Seeking a quality environment
where my knowledge can be shared and enriched for the growth of the organization and self.

Summary of Experience

Possessing Six years & Seven months of vast experience in the field of Computer Hardware &
Networking where Planning, Implementation, Administration and troubleshooting are involved with
multiple platforms of OS viz., Microsoft Windows XP, Windows 7,Windows Server 2003, 2008.

Expertise

Identifies, diagnoses, and resolves Level One problems for users of the mainframe, personal
Computer software and hardware, Internet and new computer technology.

Provides one-on-one end-user problem resolution over the phone for user approved Personal
Computer (PC) software.

Delivers, tags, sets up and assists in the configuration of end-user PC desktop hardware,
software and peripherals.

Diagnoses and resolves end-user network or local printer problems, PC hardware problems and
mainframe, e-mail, Internet, WLAN and local-area network access problems.

Coordinates timely repair of PC computer equipment covered by third-party vendor

maintenance agreements

Able to provide a full range of support and client relationship services ranging from first
through to third line support and customer on-site visits.

Able to work independently and within a team-spirited environment.

Attention to details with a desire to create high quality products.
Good knowledge and understanding of the network infrastructure and protocols such as
TCP/IP, HTTP,etc.,
Desktop (PCs, Laptops and Peripherals) hands-on experience for both hardware and software.

Helps install local area network cabling systems and equipment such as network interface
cards, hubs and switches.

Supports multi-message campaigns via e-mail, mail etc.

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Microsoft Certified Technology Specialist MCTS

Certification Number: E213-7378

Certification/Version: Windows Server 2008 Active Directory, Configuration.
RHCE-7 Pursuing

PROFESSIONAL EXPERIENCE

Name of the Organization

Designation
Duration

:
:
:

Knowledge Academy ( A Lalbhai Group )

System Administrator & Executive
July 2012 to Till Date.

Job Responsibilities
Administrating and troubleshooting 2008 server (Domain model).
Managing user accounts and giving share & security level permissions.
Responsible to install, set up, maintain network and also configure the peripherals,
cabling and equipments accordingly as per the requirement.
Responsible for maintaining the company strategy like designing, implementing and
maintenance of enterprise network components.
Responsible to monitor whether all the components are available for successful
communication.
Responsible for maintaining the Backup network, hardware, software, files on a regular
basis accordingly as per the company policies.
Timely analyze whether any repairs or replacements is needed.
Managing data base of server & creating new users accounts.
Responsible for troubleshoot Microsoft windows issues.
Responsible for configuring & troubleshooting Microsoft outlook accounts.
Responsible for creating new Microsoft outlook accounts for new users.
Monitoring complete network & providing network statistics.
Responsible for the installation of operating system windows 7.
Responsible for the installation of softwares like antivirus, MS-office, adobe & acrobat
reader etc.
Responsible for maintaining the network & troubleshooting the network related issues.
Responsible for maintaining & troubleshooting network printers.
Responsible for troubleshooting Internet issues.
Responsible for sharing the network printers.
Handling Daily maintained Audio & Projector System.
Handling Live Video Project
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 Name of the Organization

Designation
Duration

Xplora Design Skool

:
:

System & Network Administrator

March 2010 to June 2012

Job Profile

Administrating and troubleshooting 2003 server (Domain model).

Researched existing and emerging technology and recommended upgrades, patches, new
applications, and equipment enhancements and modifications.
Installed, configured, and maintained the network.
Assessed client needs and recommended modifications for current and future network environments.
Evaluated operating practices to determine if security standards were met while assessing the reliability
of information systems and associated data.
Managed and implemented projects based on Windows Server Update Services and Terminal Access
Control Access-Control System.
Maintained LAN & WAN environments.

Name of the Organization

Designation
Duration

Excellence Outsourcing Pvt. Ltd.

:
:

Support Engineer Hardware & Networking Engineer

June 2008 to Feb 2010

Job Profile

Assisting office workers with their computer desktop systems

Providing computer support services both for software and hardware for an organizations employees
Testing of computers and ensuring that computer systems are functioning properly.
Physical setting up of computers and software system installation for various computer applications and
programs.
Help in examination of network servers equipment and maintenance
Maintenance and upgrading of computer systems or offering recommendations on upgrades needed
Training staff and orienting them on how to use computer hardware and software systems
Troubleshooting routine problems and maintenance of servers
Responsible for ordering or buying of computer systems that are required or alternatively, working in
close liaison with the purchasing and supplies department. This is after carefully assessing the computer
needs in the organization
Coordination of computer maintenance with other Information Technology professionals.

Name of the Organization

Designation
Duration
Job Profile

Omni tech (Ahmedabad, Gujarat)

:
:

Help Desk Engineer

Jan 2008 to June 2008
Contract: Motilal Oswal Security Limited

Provided application, system, and network support by receiving, troubleshooting, and resolving issues in
a timely manner; created work orders for shop tracking logs add local service requests for designated
units.
Compiled and generated daily reports using the work order database in conjunction with the
Information Assurance and Security Officer.

Academic Qualification
Academic:
PGDCA from Bhartiya Vidya Bhavans in 2007.
BA from MLSU Rajasthan in 2006.

Technical Skills:

Certification from Jeting in 2007. (JCHNP)

MCTS Certification in 2013.
Windows 2000, XP, Server 2003, 2008.
Hardware & networking etc.,

Hobbies

Strong thirst for Knowledge.

Personal Information

Material status
Date of Birth
Languages Known

:
:
:

Married.
27-07-1986
English, Hindi and Gujarati

Declaration

I hereby declare that the above information furnished is true to the best of my knowledge and belief.

Ashish Vyas
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