NOVEMBER 2014 UPDATE

ANNOUNCEMENTS

Interim Phoenix VA Health Care System

Director Glen W. Grippen, began his one
year assignment on November 17, 2014.

Ms. Kathleen Fogarty, from the Tampa VA,

began her assignment as Interim Network
Director on Nov 17, 2014.

Ms. Rebecca Kordahl, RN, began her 90

day assignment as Acting Associate Director for Patient Care Services on November
12, 2014.

Veteran Town Hall Thursday, December

4th at 6:30pm. PVAHCS and the Phoenix
Regional Office will jointly host a town hall
in the PVAHCS ACC Conference rooms.

NEW PLACES & SPACES

7,000 sf of space for the Scottsdale VA Clinic that will provide Primary Care, Mental Health & serve 3,000 Veterans.
Anticipated clinic activation date is April 2015.

5,000 sf of space for Homeless Community Referral and

Resource Center Anticipated activation date is May 2015.

30,000 sf of space for a Bridge Lease to supplement primary

care operations. 10,000 sf will be for Mental Health Anticipated clinic activation date is September 2015.

20,000 sf of space for expanded Southwest Phoenix CBOC

Anticipated activation date is September 2015.

New Construction of the 20,000 sf Outpatient Behavioral

Health Building Anticipated construction completion date is
May 2018.

Renovation of 8,000 sf for the PTSD Clinic will be completed

in FY15.

Construction of the new Emergency Department Expansion

will begin in mid-December, 2014.

HIRED POSITIONS JUNE - NOVEMBER 2014

Source: PVAHCS Human Resource Workflow Trends/
PMC Report

PARKING
VALET PARKING FOR VETERANS WILL
BEGIN DECEMBER 1, 2014
The Phoenix VA Health Care System (PVAHCS) will soon
begin construction of a four-level parking garage. During the
construction, PVAHCS will offer FREE valet parking for our
Veterans.
The valet service will begin December 1, 2014, before the
parking garage construction begins. The new garage will
provide 404 additional parking spots for Veterans once completed. Ground breaking for the new garage will begin in
mid-December. Information on patient parking options to include a campus map, is being sent to all Veterans who have
an appointment at the main campus.
Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Phoenix VA Health Care System

650 East Indian School Road Phoenix, AZ 85012-1892 (602)277-5551
http://www.phoenix.va.gov/
http://www.facebook.com/PhxVAHealthcare http://www.twitter.com/PhxVAHealthcare

APPOINTMENT WAIT TIMES

Prospective Wait Times for NEW and Established (EST) Patients
Source: VSSC Report, Accelerated Care Initiative, Pending Appointments and Electronic Wait List Summary, as 11/1/2014

NEW

Primary Care
EST

NEW

Specialty Care
EST

Mental Health
NEW
EST

8/1/2014

37.56

8.60

41.95

16.18

39.84

7.04

8/15/2014

34.66

8.63

43.76

16.19

37.76

6.19

9/1/2014

37.18

8.48

44.53

16.17

35.22

5.17

9/15/2014

36.05

8.87

44.66

16.28

35.63

5.18

10/1/2014

36.69

9.42

45.27

16.21

34.57

5.21

10/15/2014

38.94

10.10

45.64

16.41

29.62

5.29

11/1/2014

40.71

9.63

50.69

15.99

30.34

5.52

TOTAL COMPLETED APPOINTMENTS

NEW UNIQUES

Total Completed Appointments

Total New Uniques

Source: VSSC Report, Accelerated Care Initiative, Retrospective Wait Times

Source: VSSC Report, Accelerated Care Initiative, Unique Patient Report

MONTH
May 2014
June 2014

COUNT
46,997
48,970

MONTH
May 2014
June 2014

COUNT
1,368
1,975

July 2014

50,629

July 2014

1,619

August 2014
September 2014

51,086
55,618

August 2014
September 2014

1,474
1,316

ACCESSIONS AND SEPARATIONS AT PVAHCS JUNE - NOVEMBER 2014

Source: PVAHCS Human Resource Workflow Trends

100

80

90

86

87
75

60

73

73

40

20

37
23

31

30

38
14

0
Jun-14

Jul-14

Aug-14
Accessions

Sep-14
Separations

Oct-14

Nov-14