Azima A.

Esmula
TM09107

Prof. Jenny De Guzman

Manilas newest dining, entertainment, and gambling playground

is Resorts World, a lifestyle compound that features world-class casinos,
cuisines, accommodations, and acrobatic shows by performers from as far
as Ukraine and Belarus. Located just across NAIA 3, Resorts World is owned and
developed by AGI and Genting Group, the company behind the casino parks
of Genting Highlands in Malaysia, Genting Hong Kong and Genting Singapore.

Recreation and Leisure Sector

World-Class Entertainment
Resorts World has this Bar 360, which highlights all-night shows by
performers from all over the globe. The bars foreign acts include acrobats
from Belarus,Ukraine, and Russia. The Russian talent Yulia, from Moscows
Circus Nikulin, combines technical moves with freestyle dancing and hoops
stunts. Yuri, a 2000 Olympics Silver Medalist, boasts of pole climbing and other
aerial tricks. Gvalt, a ballet dance troupe from Ukraine, mixes Broadway
performances with modern cabaret, jazz, blues, and electro-tango groove.
Juliana and Rafael, a Brazilian couple, presents fast-paced, seductive moves.
Alternating with these foreign artists are the musical concerts of local jazz,
rock, pop, and bossa nova artists. The fun never stops at Resorts World Manila,
with world-class entertainment happening throughout the day, seven days a
week.
Resorts world also has a shopping district that offers high- fashion
boutiques and world-class dining outlets. The Newport Mall, a four-level
shopping area, is the place for shoppers with a taste for luxury brands in
fashion and jewelry, world-class cuisine, and some of the most exciting
entertainment in the metro. Its Mediterranean-themed, modern classic
architecture makes guests feel that they are at another country and also
because of the huge open space of The Plaza at the Newport Mall, a charming
indoor piazza naturally lit by a breathtaking glass skylight.
Four premium cinemas and the Newport Performing Arts Theater are
available for guests entertainment. And when the sun goes down, the
excitement continues to pick up with the vibrant nightlife at the RepubliQ Bar,
the newest super club from the Embassy brand.

Gaming Industry
Casino
Resorts World is considered as the countrys biggest gaming venue.
The Casino has 300 tables and more than 1,000 slot machines over three floors
upon completion. It includes public and VIP gaming areas and junket rooms.
They not only offer games but also world class facilities with its luxurious
casino
floors
and an
exciting
experience
for
the guests.

Food Service Sector

Drinking and fine-dining
Resorts
World features fine-dining
restaurants that
serve
inter
continental specialties. Among these is the Japanese-themed Ginzadon, the
Cantonese-inspired Passion, the Asian fusion restaurant Noodle Works,
and Mercado, which serves Filipino buffet.
The center bar of Bar 360 also offers cocktails, wines, and other
alcoholic drinks alongside a wide array of hot and cold beverages 24/7.
Taking you on a tour of the best local and international cuisine are chefs
of unparalleled skill and expertise. At the controls is celebrity epicure Hubertus
Cramer, a world-renowned chef who has been behind the success of several
Michelin-rated restaurants in Europe. Guests are certain that in Resorts World
Manila, they will be served nothing less than the most phenomenal dishes by
world-class culinary experts.

Lodging Sector
Luxury accommodations
The complexs first hotel, Maxims, is said to be the countrys first deluxe
casino hotel. Owned and developed by the Genting Group, Maxims has 172 allsuite rooms, each furnished with modern facilities and served by a personal
butler. The hotel has three Royal Villas, each has an area of 535 to 548 square
meters, and with its own patio, garden, pool, kitchen, massage room, and
dining area. The hotels 600-square-meter presidential suite features a Jacuzzi,
an audio-visual room, two pavilions, and a garden, among other facilities.
The first five-star international hotel to open in the complex is
the Manila Marriott Hotel, which has 342 rooms, three dining outlets (Velocity
Entertainment Bar, Cru Steakhouse, and the Marriott Caf), a ballroom,
multiple meeting rooms, a spa, and other amenities. In addition to these, there
is a budget hotel on the works, the Remington Hotel.

KAOS
KAOS tells a story inspired by the medieval times of Kingdoms, Magic
and Legends. It is a tale of a Prince who's willing to do everything to find his
one true Love. So with the use of the Advisor's enchanted Mirror, the Prince
traveled in time to find her no matter what the cost. But as hope seems lost
and defeated, the Prince met a helping hand in an image of a true symbol of
bravery: KAOS, the legendary white Lion.
The Musical is composed of stellar cast of musical actors as the main
leads. Joining the show is Gian Magdangal (Prince) known from his
breakthrough performance in RENT and The Wedding Singer and Joel
Trinidad (Advisor) who's staging his very first musical this coming Feb and also
the one who writes KAOS's script. Other cast includes Martha Joy as the
Heroine, Jemuel Victorino as the King and Enrique Polo as the good wizard.
Other than being a musical show, KAOS features a series of Circus acts
such as acrobatics, Motor Cycle stunts and animal performances from world
renowned performers and troupes.
The show is also the very first musical to be staged in Resorts World's
1,500 seat Newport Performing Arts Theater (NPAT). The theater has a VIP
exclusive section and features state-of-the-art technology lighting and sound
system. It also features the largest Euro LED wall ever built in the Philippines.
The Euro LED wall is installed on the center of the stage, which serves as a
backdrop for 3D sceneries. The theatre is also built with an elaborate fly
system with 27 battens and a 9 meter diameter revolving stage with 3 sets of
scissors type stage risers, each can be lifted up to 2 meters from the stage
floor.

QUESTIONNAIRE
1. How was the tour?
It was worth the price. I enjoyed at the same time I learned.
2. What places did you go to? What can you say about those
places? Was the time enough for you to discover each place?
We went to Resorts World Manila in Newport City. Upon arriving, Ive
seen the buildings of Maxims Hotel, Marriott Hotel and Star Cruises.
Inside the Star Cruises, we were toured by students and weve seen casino,
functional rooms sample hotel room, sample of Maxims suite, baking
room, housekeeping facilities and others. Inside the Maxims Hotel weve
seen a mall with housing boutiques and even cinemas and theater. Yes, the
time was enough.
3. Do you have any favorites among the tour? What and Why?
I have two favorite parts, first the lecture wherein Ive learned simple
things like proper hand shake and whom to tell hi and hello. Another is the
KAOS part where we watched breath-taking stunts, dance, magic and
music.
4. What was KAOS all about?
Its all about a story of a magical white lion who helped the kingdom of
KAOS with the obstacles theyre facing. Weve also seen breath-taking
stunts. You should have joined the tour! It was really amazing!
5. What was your least favorite on the tour? Why.
The tour guides. They dont know the proper etiquette in touring visitors.
6. As a freshmen tourism student, was the tour able to help you in
some ways? Enumerate.
Yes, especially in the lecture where we learned things about front desk. Its
sections includes reception, reservation, telephone operator, and concierge
and bell section. Also weve learned whom to tell hi and hello and some
accommodating etiquette.

7. After having the tour, did it help you realize that this course is
what you really wanted and what field in the tourism industry
would you like to pursue in the future?
Absolutely! Because Ive seen that there are many opportunities that I can
get in this course. Ive seen where my heart wants to work and stay.
8. Was the tour worth it? Why?
Yes! Because I enjoyed it at the same time I learned a lot of things.
9. Do you recommend visiting Resorts World Manila to other
freshmen students? Why?
Yes! Because you can observe there how the industry bloom. And stress
can be released when you found the place you were destined for the future.

Interviewee: Angelica Sadiaza- TM09107

Signature:

QUESTIONNAIRE
1. How was the tour?
The tour was fun. It gave us an idea on how many job opportunities are
there for a tourism student like me.
2. What places did you go to? What can you say about those
places? Was the time enough for you to discover each place?
First we went to Star Cruises. There they showed us the things they do in
order to enhance their skills in their chosen career.
Maxims Hotel- it is the only 6 star hotel here in the Philippines
Marriott Hotel- is a 5 star hotel. You cant go inside a room unless you are
invited to do so.
The hotels are equipped with high tech security. The time was just enough
to tour the hotels although we didnt get to see the actual rooms.
3. Do you have any favorites among the tour? What and Why?
My favorite part is the KAOS. Kaos is a breath-taking performance of
different stunts. International performers are invited to come here in the
Philippines to showcase their talents. Given the chance to watch it was a
great honor.
4. What was KAOS all about?
KAOS is all about an enchanted love of a prince and a heroine. They have
traveled through time just to see each other. Stunts were death defying and
gave another twist in the story. In the end, the two lovers went back
through time and lived happily ever after.
5. What was your least favorite on the tour? Why.
I guess the long break part because after each tour, we are given almost
two hours just for the break.
6. As a freshmen tourism student, was the tour able to help you in
some ways? Enumerate.
a. Job opportunities that I can apply for when I graduate.
b. Experience the things they do in order to survive in this industry.
c. Open-mindedness. Because its hard to compete in such large
industry.

7. After having the tour, did it help you realize that this course is
what you really wanted and what field in the tourism industry
would you like to pursue in the future?
It did help me. It made me realize that Im on the right track. I would like
to travel the world and be a tour guide someday. I also want to try other
fields like ushering, the gaming industry, and the food service industry.
8. Was the tour worth it? Why?
Yes. Star Cruises, Resorts World, Marriott Hotel and Maxims offered a lot
of experience and showcased their hotels to give us an idea on how many
job opportunities we can get. And KAOS, it was such a spectacular
performance.
9. Do you recommend visiting Resorts World Manila to other
freshmen students? Why?
Yes, for them to see what they would look like if they work on a hotel, for
them to see KAOS, and to experience the things we enjoyed.

Interviewee: Kamille Alkalde- TM09109

Signature:

QUESTIONNAIRE
1. How was the tour?
The tour was fun. It was very enjoyable to take pictures around the Resorts
World. The lecture was worth it, walking around the facilities and seeing
the actual trainings of the Genting Star Cruise Tourism Academy students
is a great experience.
2. What places did you go to? What can you say about those
places? Was the time enough for you to discover each place?
We went in two different buildings inside the Resorts World Manila. The
first place is the Star Cruise Center where the educational part takes place.
We learned about job opportunities for fresh graduates of BS Tourism
Management. Inside the center we go around a casino, two standard
rooms of Maxims Hotel, a kitchen and a front office. In Maxims Hotel, we
went at the mall inside the building. The mall is at the first floor. They
toured us around, up to the theater and cinema.
3. Do you have any favorites among the tour? What and Why?
The tour was very pleasing. My favorite part was the lecture and
entertainment. In the lecture, we learned new things about some of the
awaiting jobs for tourism students like us in the future. The KAOS show is
a very fantastic show for entertainment. It is almost like a once in a
lifetime experience.
4. What was KAOS all about?
KAOS is an amazing acrobatics and breath-taking stunts, magic, dance
and music in one timeless tale of love and adventure. It is a story on how a
prince finds or searches his true love. It shows how betrayal can occur and
what it can do for love. The true magic of everlasting love is defined in this
show. The tale was very inspiring there are some good lessons that can be
learned from it.
5. What was your least favorite on the tour? Why.
My least favorite part of the tour was the lunch and dinner time. I really
dont like waiting on eating time. Im not satisfied with the time
management especially when we were walking around the Star Cruise
Center. We finished the tour earlier than the estimated time by the staffs
so we waited for hours before we could have our lunch.

6. As a freshmen tourism student, was the tour able to help you in

some ways? Enumerate.
Yes, the tour was able to help me in some ways like:
a. Understand what front office does or how it operates.
b. Know how a casino operates or functions
c. What kind of kitchen and its functions which can provide good
service in a hotel
d. What kind of jobs are waiting for tourism students if they graduated
e. It helped me know what Genting Star Cruise Tourism Academy
means
7. After having the tour, did it help you realize that this course is
what you really wanted and what field in the tourism industry
would you like to pursue in the future?
After the tour and before calling it a day, I do realized that in tourism
industry is what I want is what I want to be in the future. While walking
around the Star Cruise Center, a question is always asking my head, what
sector in the industry I like the most? Until now I still dont have any plan
for it. I still didnt figure out what field in the industry would I pursue in
the future.
8. Was the tour worth it? Why?
Yes the tour was worth it. It is a good experience to go around the star
cruise center while he students there and guests are doing their tasks or
personal businesses. Going into the kitchen, then a casino, and standard
hotel room while learning basic things was really worth it.
9. Do you recommend visiting Resorts World Manila to other
freshmen students? Why?
Yes I do recommend visiting Resorts Word Manila to other freshmen
students. Although the tour was for freshmen tourism students and HRM
students for academic and link purposes, other students will still be
pleased in the place for the purpose of knowing things in the Hospitality
industry.

Interviewee: Femalyn Jade Sison- TM09107

Signature: