SAP Screen Personas

SAP Screen Personas
Productivity through Personalization

March 2014
Public
Intuitive Screens Enhance Usability
functionality
2014 SAP AG or an SAP affiliate company. All rights reserved.
performance
user
experience
Public
We built SAP Screen Personas to address your needs
Simplify my
screens
Personalize my
screens by role
Streamline my
business
processes
Make data entry

faster and
easier
Reduce the
training
requirements
for my users
Help me run
my business
better
Public
SAP Screen Personas improves user productivity
Productivity
Adoption
Training
Time
Clicks
More Simple
Screen Elements
Public
Modernize SAP without disruption
Public
Customer Success Stories
Mining company simplifies IT help desk
Customer Need
Reduce the number of screens, keystrokes to
complete common IT transactions
Project Results
1-click access to day-to-day functions
Automated many tasks, allowing employees to work
more efficiently
Public
University empowers maintenance workers
Customer Need
Simplify SAP usage for maintenance workers, reduce
training needs
Project Results
Deployed dashboard that provides 1-click access to

all day-to-day functions
Automated tasks to simplify processes
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University empowers maintenance workers
Public
Entertainment technology company cuts clicks by 83%
Customer Need
Reduce data entry time for common transactions
Project Results
Reduced steps to create equipment from 30 to 5
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Entertainment technology company cuts clicks by 83%
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Defense company goes live in one month with Personas
Customer Need
Simple IT help desk without custom programming
Project Results
Started and finished Personas project in 1 month
Delighted 1000 users with simple, intuitive screens
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Medical technology company simplifies quotation process
Customer Need
Sales team wanted to spend more time selling and
less time in SAP
Project Results
Streamline the quotation process from 8 screens to 2
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Gaming company improves call center efficiency by 233%
Customer Need
Make call center staff more productive
Project Results
Increase calls processed per hour from 6 to 20
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Seeing is believing
Live Demo
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Implementing Personas
Personas is part of a broader UX improvement process
Automate Where
Appropriate
Build Screens
Using Personas
Analyze Data
Requirements
Simplify
Processes
Identify
Processes
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The right team ensures a successful Personas project
Business Process
Expert
Personas Expert
Design Expert
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Help your employees do their jobs better
Improve user productivity
50-200%
User
productivity
Number of users
% time spent on data entry
Per user annual salary
Improvement range: 50-200%
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Make your people feel smarter
Decrease training costs
40-60%
Training
Cost
Number of users
% trained annually
Training cost per user
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Less rework makes everyone happier
Increase Data Quality
10-30%
Data
Quality
Number of data entry errors annually

Average cost to correct each error
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Summary
Personas delivers productivity through personalization
Works on
SAP GUI (Dynpro Screens)
(Windows or Mac desktop, Win 8 tablet)
Requires
Business Suite (ECC 6)
Kernel 7.21 or higher
Not For
Web Dynpro applications, CRM, SRM, iPad, iPhone, Android
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More information
SAP Screen Personas
Product Page
http://www.sapscreenpersonas.com
Fact Sheet
http://wiki.scn.sap.com/wiki/download/attachments/298682098/SAP%20Sc
reen%20Personas%20information%20sheet%2024690_IS_24690_en.pdf
Demo Videos
http://www.youtube.com/watch?v=gquHYSGHol8 (intro)
http://www.youtube.com/watch?v=tpMdktziC_8 (basic scripting)
Product
Presentations
http://www.slideshare.net/peterspielvogel/
Product Roadmap
http://scn.sap.com/community/gui/blog/2014/03/27/sap-screen-personasroadmap-update-march-2014
How-to instruction
videos
http://goo.gl/Y8I1s
Myth vs. Truth

blog series
http://goo.gl/B2MIO3
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Thank you
www.sapscreenpersonas.com
Elevator Pitch
SAP Screen Personas allows companies to improve

user productivity through personalization of their SAP
ERP screens.
By providing the right information to the right users in
the right context, they can get more done in less time
with greater accuracy. With more intuitive SAP
screens, organizations can enhance user
satisfaction, minimize training time, and spend less
money on screen modifications.
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Value Proposition
Improve business user productivity by providing only the
essential screen elements and data to complete business
transactions faster and more accurately through fewer data
entry fields and reduced scrolling.
Increase SAP adoption by making screens easier to use.
Enhance user satisfaction by automating repetitive tasks and
simplifying complex screens through pre-filled fields and pulldown menus, which help the user save time on data entry.
Reduce the cost of personalization by eliminating the need for
ABAP programmers or software developers.
Decrease training time for SAP users with intuitive screens.
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More information on SAP Screen Personas and SAP Fiori
SAP Screen Personas

Product Page
http://www.sapscreenpersonas.com
SAP Fiori
Product Page
http://experience.sap.com/fiori
Personas and Fiori are

complementary
http://scn.sap.com/community/gui/blog/2013/06/12/sap-screen-personasand-sap-fiori-are-complementary
How to choose
http://scn.sap.com/community/gui/blog/2013/08/28/sap-fiori-and-sapscreen-personas--how-to-choose
Should you start with

Personas or Fiori?
http://www.slideshare.net/peterspielvogel/sap-screen-personas-and-sapfiori-help-me-choose
Myth vs. Truth post
http://scn.sap.com/community/gui/blog/2013/12/10/sap-screen-personasmyth-vs-truth--part-6-fiori-and-personas
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SAP Screen Personas

Productivity through Personalization

Intuitive Screens Enhance Usability

2014 SAP AG or an SAP affiliate company. All rights reserved.

We built SAP Screen Personas to address your needs

2014 SAP AG or an SAP affiliate company. All rights reserved.

Make data entry