Chapter 4 - Human Resource Planning, Recruitment, and Selection

Multiple Choice
1.
a.
b.
c.
d.
ANS:
REF:
2.

Which best describes the function of Human Resources Planning?

An integrated set of processes, programs and systems in an organization that focuses on maximizing employee
contribution in order to achieve organizational success.
The process of ensuring that people required to run the company are being used as effectively as possible-especially in fulfilling developmental needs--in order to accomplish the organization's goals.
The formal process of familiarizing new employees with the organization, new job, work units and culture
values, beliefs and accepted behaviour.
The process of effectively and efficiently managing your assets.
B
pg. 94

a.
b.
c.
d.
ANS:
REF:

According to the text, labour shortages are predicted for certain sectors; which of the following is NOT one of
that will be affected?
Retail
Information Technology (IT)
Construction
Health
B
pg. 95

3.
a.
b.
c.
d.
ANS:
REF:

According to the text, which percentage of Canadians holds two or more jobs?
1
3
5
7
C
pg. 95

4.
a.
b.
c.
d.
ANS:
REF:

Which best defines the method of tracking the pattern of employee movement through various jobs?
Trend analysis
Markov analysis
Management forecasts
Staffing tables
B
pg. 96

5.
a.
b.
c.
d.

Which best defines the process of locating and encouraging potential employees to apply for jobs?
Human Resource Planning
Selection
Recruitment
Job Analysis

ANS:
REF:

C
pg. 98

6.
a.
b.
c.
d.
ANS:
REF:

Which best defines opinions and judgments of supervisors or managers and others that are knowledgeable
about the organizations future employment needs?
Staffing table
Management forecasts
Skills inventory
Trend analysis
B
pg. 96

7.

Which best represents the third step in the HR Planning Process:

a.
b.
c.
d.
ANS:
REF:

Develop an action plan

Forecast the demand for labour
Identify the gap between demand and supply
An employee referral program
C
pg. 97

8.
a.
b.
c.
d.
ANS:
REF:

Which of the following is the method that an organization goes through to communicate job opening?
Job boards
Job postings and bidding
Job centres
Job markets
B
pg. 101

9.
a.
b.
c.
d.
ANS:
REF:

Which of the following is the area from which applicants can be recruited?
Job agencies
Labour markets
Employment lines
Labour unions
B
pg. 101

10.
a.
b.
c.
d.
ANS:
REF:

Which is the process of choosing individuals who have relevant qualifications to fill existing or projected job
openings?
Screening process
Selection process
Interview process
Prescreening process
B
pg. 108

11.
a.
b.
c.
d.
ANS:
REF:

Which best defines how well a test or selection procedure measures a persons attributes?
Reliability
Testing
Validity
Organizational constraint
C
pg. 109

12.
a.
b.
c.
d.
ANS:
REF:

Which best defines the degree to which interviews, tests, and other selection procedures yield comparable data
over time and alternative measures?
Job sampling
Reliability
Validity
Organizational culture
B
pg. 109

13.
a.
b.
c.
d.

Which best identifies the second step of the Recruitment Process?

Gathering of job information
Determining best recrutiment method
Identifying job openings
Planning for staff needs

ANS:
REF:

C
pg. 98

14.
a.

Which is most commonly the cause of employee cloning?

Excessive reliance on external sources

b.
c.
d.
ANS:
REF:

Excessive reliance on internal sources

Effectively transferring knowledge, skills, and abilities during training
Effectively utilizing machinery to replace employees
B
pg. 100

15.
a.
b.
c.
d.
ANS:
REF:

Some evidence suggests that applicants may be less likely to engage in impression management. What type
of interview would this occur in?
Telephone
Computerized
Face-to-face
Behavioural testing
B
pg. 112

16.
a.
b.
c.
d.
ANS:
REF:

Which best describes behavioural descriptive interviewing questions?

What you have done in the past?
What you would do in the future?
What your behaviour really means?
What behaviour you would display in a hypothetical situation?
A
pg. 112

17.
a.
b.
c.
d.
ANS:
REF:

Which best represents an interview with a set of standardized questions (based on job requirements) and an
established set of answers against which applicant responses can be rated?
Panel interview
Behavioural interview
Situational interview
Structured interview
D
pg. 112

18.
a.
b.
c.
d.
ANS:
REF:

Which is the best option for increasing the validity of selection decisions?
Psychological questions
Situational questions
Behavioural descriptive questions
Structured questions
D
pg. 112

19.
a.
b.
c.
d.
ANS:
REF:

Which interview method is most reliable?

Structured
Unstructured
Non-directive
Telephone
A
pg. 1114

20.
a.
b.
c.
d.
ANS:
REF:

Which best describes employment tests that measure personal characteristics such as extroversion,
inquisitiveness, and dependability?
Personality and interest inventories
Cognitive ability tests
Physical ability tests
Job sample tests
A
pg. 116

21.
a.
b.

Which is NOT an example of a cognitive ability test?

General Aptitude Test Battery
Emotional Intelligence

c.
d.
ANS:
REF:

Bennett Mechanical Comprehension

Graduate Management Aptitude Test
B
pg. 116

22.
a.
b.
c.
d.
ANS:
REF:

Which reinforces why it is NOT recommended that personality tests be only used for selection?
Tests can predict job performance
Tests can show the performance
Tests cannot show the performance
Test cannot predict the job performance
D
pg. 116

23.
a.
b.
c.
d.
ANS:
REF:

Which best defines what the person knows or can do right away?
Aptitude
Physical ability
Achievement
Cognitive
C
pg. 116

24.
a.
b.
c.
d.
ANS:
REF:

Which best defines the persons capacity to learn or acquire skills?

Aptitude
Physical ability
Achievement
Cognitive
A
pg. 1116

25.
a.
b.
c.
d.
ANS:
REF:

Which best defines the HR term stripping?

Offer the lowest compensation from employees
Remove the number of benefits from employees
Not wear your company uniform to work
Lie on a resume, in efforts to gain employment
D
pg. 110