Versatile Educare Academy

Business and finance

Professional stage: Knowledge Level
The professional accountant (Chapter-10)
Q01. What is professional? (P-288, S-1.1)
Q02. Who is a professional accountant? (P-288, S-1.1.1)
Q03. Define accountancy profession? (P-288, S-1.2)
Q04. What is the heart of accounting profession? (P-288)
Q05. Why is the accounting profession important? (P-290)
Q06. What does the public interest require of the professional accountant? (P-291, S-2.6)
Q07. What are the fundamental ethical principles? (P-292, S-3.1)
Q08. What are the procedures from initial admission to become a membership? (P-293, S-4.2)
Q09. What procedures should be maintained to continue the membership of ICAB? (P-294, S-4.3)
Q10. What three aspects support high quality financial reporting? (P-295, S-5)
Q11. How a professional accountant control and safeguard assets? (P-295, S-5.1)
Q12. Define financial management. (P-295, S-5.2)
Q13. What are the functions of financial management? (P-295)
Q14. When a professional accountant behaves with integrity and when does not behave with integrity? (P296, S-6.2)
Q15. Objective means.. (P-297, S-6.3)
Q16. How ensure professional competence and due care? (P-297, S-6.4)
Q17. What steps should be taken by a professional accountant about confidentiality? (P-298, S6.5)
Q18. What do you mean about behaving professionally? (P-298, S-6.6)
Q19. What are the threats to professional principles? (P-299, S-6.7)
Q20. What are the safeguards against the threats? (P-299, S-6.8)
Q21. What are the key accounting principles? (P-300, S-7)
Q22. How many types of accounting standards? (P-302, S-8.2)
Q23. What are the processes of standard setting? (P-302, S-8.3)
Q24. What types of skills are required of a public practice professional accountant? (P-303, S-9.1)
Q25. Who qualify for appointment by a company as external auditor? (P-304)
Q26. The professional accountant engaged in business, which are these? (P-304, S-9.2)
Q27. What are the roles and responsibility of the professional accountant in business? (P-304, S-9.2.1)

Versatile Educare Academy

Business and finance
Professional stage: Knowledge Level
Working capital and treasury management (Chapter-9)
Q01. What are the risks of short-term finance? (P-258, S-3.1.2)
Q02. The following three companies have current assets financing structure, which may be considered as
aggressive, average and defensive.

Particulars

Aggressive

Average

Defensive

Non-current assets

50

50

50

Current assets

50

50

50

100

100

100

30

50

50

20

40

70

30

10

100

100

100

Total
Equity
Long term debt
Current liabilities
Total

Calculate the current ratio and comments on it.

Q03. Abc Ltd has the following estimated figures for the coming year
Particulars

Amount (Taka)

Sales
Average receivable

36,00,000
3,06,000

Gross margin

25%

Inventories
Finished goods

2,00,000

WIP

3,50,000

Raw materials

1,50,000

Average payables

1,30,000

Inventory levels are constant. Raw material represents 60% of total production cost.
Requirement: Calculate the length of the cash operating cycle.
Q04. What are the limitations of working capital performance measure? (P-263, S-4.4)
Q05. What steps should be taken to minimize the length of cash operating cycle? (P-264, S-4.6)
Q06. Why hold inventory? (P-264, S-5.1)
Q07. What costs associated with holding inventory? (P-264, S-5.2)
Q08. What are the inventory control systems? (P-264, S-5.3)
Q09. Material X cost Tk.100/- per kg. 2,000 kg are to be used per year, and holding costs per kg per year are
Tk5/-. Each order placed costs Tk.200/- in administration time. What will be EOQ?
Q10. What are the advantages of trade credit? (P-267, S-6)
Q11. What factors affected on credit rating? (P-269, S-7.2.2)
Q12. How you can make good practice in receivable management? (P-270, S-7.4.2)

Q13. What happen when cash shortage in business? (P-272, S-8.1)

Q14. How many motives of holding cash in a business? (P-272, S-8.2)
Q15. How you manage a good cash management? (P-273, S-8.3)
Q16. In which way you can invest surplus fund? (P-273, S-8.5)
Q17. What are the benefits from financial intermediaries? (P-275, S-9.2)
Q18. What are the relationship between bank and customer?

Debtor/creditor

Bailor/ Bailee

Principal/agent

Mortgagor/mortgagee

Fiduciary

Q19. What are the duties and rights of a bank? (P-276 & 277, S-10.5.1 & 10.5.3)
Q20. Mention different financial instrument. (P-277, S-11.1)
Q21. What do you know about primary and secondary market? (P-277, S-11.2)

Versatile Educare Academy

Business and finance
Professional stage: Knowledge Level
Measuring performance (Chapter-8)

Q01. Why do we measure a businesss performance? (P-224, Section overview)

Q02. Who uses performance measures? (SLICEGP)
Q03. Why business management needs to understand financial information? (P-224)
Q04. What is the primary focus of the financial statements in the following cases?
a) Customers & suppliers
b) Lenders
c) Shareholders
d) Government
e) Employees
Q05. Who measures and reported performance? (P-225, S-1.3)
Q06. How many types of performance measure and what are these? (P-225, S-1.4)
Q07. In addition to performance measure, what types of information is need to the external users? (P-225)
Q08. How management accounting section and financial reporting section measure performance? (P-226, S-2)
Q09. How would you measure operational performance? (P-226, S-2.1)
Q10. How you can measure profitability? (P-230, Section overview)
Q11. Measure the profitability performance from the following information:
Particulars
Profit before tax

2010

2009

3,42,130

2,25,102

10,000

10,000

Profit before interest & tax

3,52,130

2,35,102

Capital employed

9,88,899

7,51,969

Finance cost regarding the loan

Q12. Refer to the above question no.11; capital employed in 2010 Tk.9,88,899 and 2009 Tk.7,51,969. What is the
ROCE?
Q13. From the following information calculate the margin of sales and mark-up of cost:
Particulars

Taka

Sales

1,000

Cost of sales

(800)

Gross profit

200

Q14. From the following information calculate the Gross margin and net margin.
Particulars

2010

Sales

30,95,576

19,09,051

Cost of sales

12,30,505

9,03,733

3,52,130

2,35,102

10,000

10,000

3,42,130

2,25,102

Profit before interest & tax

Less: Finance cost regarding the loan
Profit before tax

2009

Q15. What are the short term and short-term solvency measures? (P-234, section overview-4)

Q16. From the following data calculate current ratio and quick ratio and comments on the result:
Particulars

2008

2007

Current assets

10,68,450

10,08,354

Current liabilities

8,81,731

9,12,456

Inventory

64,422

86,550

Q17. From the following information calculate the debt ratio, gearing ratio and interest coverage ratio:
Particulars

2008

2007

Shareholders equity

8,88,899

6,51,969

Current liabilities

8,81,731

9,12,456

Non-current liabilities

1,00,000

1,00,000

Total assets

18,70,630

16,64,425

PBIT

3,52,130

2,35,102

Finance cost

18,115

21,909

Q18. What are methods for the performance measurement of efficiency? (P-237, section overview)
Q19. From the following information calculate asset turnover, inventory turnover ratio and period,
receivables collection period, payable payment period.
Particulars

Taka

Revenue

30,95,576

Total assets

18,70,630

Current liabilities

8,81,731

Cost of sales

24,02,609

Average inventory

1,50,972

Trade receivables

9,05,679

Trade payables

6,27,018

Q20. Draw a cycle of cash operating. (P-241, S-5.5)

Q21. What factors are included for investor measure? (P-241, section overview)
Q22. From the following information calculate EPS, Dividend per share, P/E ratio and dividend yield.
Particulars

Taka

Net profit attributable for shareholders

5,25,650

Dividend

4,25,350

Market price per share

28.00

Number of ordinary shares 15,500

Q23. What are the limitations of financial measures? (P-243, S-7)
Q24. Define balance scorecard. (P-244, S-8)
Q25. Define Economic Value Added (EVA)? (P-245, S-8.2.3)

Q26. ABC Ltds cost of capital 12%, net operating profit before tax is Tk.4,25,350/- and capital employed
Tk.12,50,000/-. Tax rate 37.50%. Calculate the EVA of ABC Ltd.

Versatile Educare Academy

Business and finance
Professional stage: Knowledge Level
Finance function (Chapter-7)

Q01. What does the finance function do? (P-196, S-2-section overview)
Q02. What are the tasks of finance function? (P-196, S-2.1)
Q03. How does the finance function support the business objectives? (P-197, S-2.2)
Q04. Draw a flow chart of finance function. (P-198)
Q05. What management accounting? (P-199, S-4.1)
Q06. What is cost accounting? (P-199, S-4.2)
Q07. How cost accounting systems assist the managers to plan and control the resources? (P-199)
Q08. What is cost classification? (P-199, S-4.2.1)
Q09. How many types of cost elements by the nature and by the function of the expenditure? (P-199)
Q10. Define fixed cost, variable cost and semi-variable cost. (P-200, S-4.2.3)
Q11. Who controls cost? (P-201, S-4.2.5)
Q12. Define marginal costing and contribution. (P-202, S-4.4)
Q13. What is Cost Volume Profit (CVP)? (P-202, S-4.4.1)
Q14. Define break-even point. (P-203, S-4.4.2)
Q15. What factors affect demand? (P-204, S-4.5.1)
Q16. What factors influences on the businesss pricing policy? (P-204, S-4.5.2)
Q17. What is the object of pricing? (P-204, S-4.5.2)
Q18. How many ways for capital inflows? (P-205, S-4.6.1)
Q19. Define time value of money. (P-205)
Q20. What are the main techniques for investment appraisal? (P-206)
Q21. What are the important issues for forecasting? (P-206)
Q22. Draw a budget cycle. (P-207, S-4.8.1)
Q23. What steps should be followed to prepare a master budget? (P-207)
Q24. What are the purposes of budgets? (P-209, S-4.8.5)
Q25. What is strategic management accounting? (P-209)
Q26. The optimum structure for any particular business will be affected by all the factors what are these
factors? (P-210)
Q27. What makes information valuable? (P-211, S-6.2)

Q28. Why financial control processes are needed? (P-212, S-7.1)

Q29. What is internal control? (P-212, S-7.2)
Q30. What are the features of internal control? (P-212)
Q31. What includes in the control environment? (P-213, S-7.3.1)
Q32. What includes in the control activities? (P-213)

Versatile Educare Academy

Business and finance
Professional stage: Knowledge Level
Introduction to financial information (Chapter-6)
Q01. Why is business finance important? (P-170, S-1)
Q02. Why do business and managers need financial information? (P-170, S-2.1)
Q03. Why transactions are required to record? (P-171, S-2.1.3)
Q04. Classify the type of information. (P-171, S-2.2)
Q05. What quality should be maintained for good information? (P-172, S-3)
Q06. Define data and information. (P-173, S-4.1)
Q07. How data/information come from internal sources? (P-173, S-4.2)
Q08. How formal data/information come from external sources? (P-173, S-4.2)
Q09. How informal data/information come from external sources? (P-173, S-4.2)
Q10. Define information processing. (P-175, S-5.1)
Q11. What criteria should follow to make effective an information process? (P-175, S-5.1)
Q12. Definition: A system, a business system, information system and information technology (P-175, S-5.2)
Q13. Draw an information system process. (P-176)
Q14. Define Transaction Processing System (TPS). (P-176, S-5.3)
Q15. Give few examples of transaction processing system. (P-177)
Q16. Define Management Information System (MIS). (P-177, S-5.4)
Q17. What are the functions of MIS? (P-177, S-5.4)
Q18. What is expert system? (P-177)
Q19. Where expert systems are applicable? (P-178)
Q20. When expert system is most useful? (P-178)
Q21. Define security? (P-179, S-6.1)
Q22. How you ensure the security of information? (P-179, S-6.2)
Q23. What are the qualities of a secure information system? (P-180, S-6.2.1)
Q24. How help the security controls in the system? (P-180, S-6.2.3)
Q25. What is financial information used for? (P-182, S-7.1)
Q26. Who uses financial information? (P-182, S-7.2)
Q27. When is financial information useful? (P-183, S-7.3)
Q28. What factors are affecting the business financial position? (P-184, S-7.4.1)

Q29. What are the qualitative characteristics of financial statements? (P-184, S-7.5)
Q30. What are the constrains on relevance and reliability of information? (P-185, S-7.6)
Q31. Financial statements contain some non-financial information, what are these? (P-186, S8.3)
Q32. When the financial statement is poor and what is effect? (P-187, S-9)

Versatile Educare Academy

Business and finance
Professional stage: Knowledge Level
Introduction to risk management (Chapter-5)
Q01. What is risk? (P-146, S-1.1)
Q02. What are the features of risk? (P-146, S-1.1)
Q03. Define uncertainty? (P-146, S-1.2)
Q04. What are the difference between risk and uncertainty? (P-146, S-1.2)
Q05. What is opportunity? (P-147, S-1.4)
Q06. What kind of risks faced by a business in general? (P-148)
Q07. What is risk appetite? (P-149)
Q08. What approach should be included in risk appetite? (P-149)
Q09. What do you know about risk averse, risk neutral and risk seeker. (P-149, S-2.3.2)
Q10. Identify the classification of risks. (P-150, S-3.1)
Q11. What are includes in business risk? (P-150, S-3.2)
Q12. What are includes in financial risk? (P-151, S-3.3.1)
Q13. What are includes in operational risk? (P-152)
Q14. Explain about four key concepts of risk. (P-152, S-4)
Q15. When a business face greatest risks? (P-153)
Q16. Define risk management. (P-153, S-5.1)
Q17. When is risk management necessary? (P-153, S-5.2)
Q18. What is involved in risk management process? (P-155, S-6.1)
Q19. Define risk identification. (P-155, S-6.2)
Q20. How many types to identify the risk? (P-156)
Q21. Identify the losses from the risk. (P-156)
Q22. Define risk assessment. & Risk measurement (P-156, s-6.3)
Q23. What are the possible responses to risk? (P-157, S-6.4)
Q24. How you will monitor and report the risks? (P-157, s-6.5)
Q25. Define crisis management. (P-158, s-7.2)
Q26. How many types of crisis in terms of effects and cause? (P-158, s-7.3)
Q27. What are the effective actions in the event of a crisis? (P-159, S-7.4.3)
Q28. Define disaster? (P-160, S-8.1)

Q29. Give some examples on reduction and sharing of the risk of the disaster? (P-160, S-8.1)
Q30. Describe about disaster recover plan. (P-161)

Versatile Educare Academy

Business and finance
Professional stage: Knowledge Level
Introduction to business strategy (Chapter-4)
Q01. What is business strategy? (P-96, Section overview)
Q02. What is strategy? (P-96, S-1.1)
Q03.What factors are concerned with strategy? (P-76, S-1.1)
Q04. How many levels of strategy in a business and what are these? (P-96, S-1.2)
Q05. What matters include in corporate strategy? (P-97, S-1.3)
Q06. Define Strategic Business Unit (SBU) (P-97, S-1.4)
Q07. What matters cover in competitive strategy? (P-97, S-1.4)
Q08. Define strategic management? (P-97, Section overview)
Q09. What things involve in strategic management? (P-98, S-2.1)
Q10. A formal or rational approach to strategic planning involves four key stages, what are these? (P-98, S-2.1.1)

Q11. Define planning & strategic planning. (P-98, S-2.1)

Q12. What are the benefits and drawbacks of strategic management and planning? (P-99, S-2.2)
Q13. What are the characteristics of strategic decisions? (P-100, S-2.3.1)
Q14. What are the stages of strategic planning process? (P-101, S- 3.2)
Q15. What is strategy implementation? (P-102, S-3.4)
Q16. What are the features of planning implementation? (P-102, S-3.4)
Q17. What is environment of business? (P-103, S-4.1)
Q18. Define general and task environment? (P-104)
Q19. Describe the four S of static environment. (P-105, S-4.2.1)
Q20. Describe the four D of dynamic environment. (P-105, S-4.2.2)
Q21. What do you know about PESTEL analysis? (P-105, S-4.3)
Q22. What political factors effect on business? (P-107, S-4.3.1)
Q23. What economics factors effect on business? (P-108, S-4.3.2)
Q24. What social factors effect on business? (P-109, S-4.3.3)
Q25. What ecological factors effect on business? (P-109, S-4.3.5)
Q26. What legal factors effect on business? (P-109, S-4.3.6)
Q27. As per Porter, what 5 (five) competitive forces influence the state of competition in an industry? (P-110, S-4.4)

Q28. What are the barriers/threat of new entrants? (P-111, S-4.4.1)

Q29. What factors depend on the bargain power of customers and suppliers? (P-112, S-4.4.3 & 4.4.4)
Q30. What factors involve in power/intensity of competition? (P-113, S-4.4.5)
Q31. How many types of competitor? (P-114, S-4.5.1)
Q32. What aspects of the business should be analyzed? (P-115, S-5.1)
Q33. Draw a flow chart of value chain. (P-117, S-5.3.1)

Q34. Define value chain. (P-118)

Q35. Which are primary and support activities? (P-118)
Q36. How value chain can secure competitive advantage? (P-119, S-4.3.2)
Q37. Define supply chain management? (P-119, S-5.4)
Q38. Define product life cycle. (P-119, S-5.5)
Q39. Explain about product life cycle? (P-120)
Q40. Explain about Boston Consulting Group (BCG) (P-121, S-5.6)
Q41. Define corporate appraisal? (P-122, S-6.1)
Q42. Discuss about SWOT analysis. (P-122 & 124)
Q43. Draw a stakeholder matrix. (P-126, S-7.2.1)
Q44. Which are the sources of power? (P-126)
Q45. Draw a hierarchy of objective and strategic. (P-128)
Q46. Define gap analysis. (P-130, S-8)
Q47. Define competitive strategy. (P-132, S-9.2)
Q48. How to be becomes a cost leader? (P-133, S-9.2.1)
Q49. How many types of products? (P-133, S-9.2.2)
Q50. How differentiate the product? (P-133, S-9.2.2)
Q51. Describe about product/market matrix. (P-133, S-9.3)
Q52. To implement the strategy what plans need to produced? (P-136, S-10.2)

Versatile Educare Academy

Business and finance
Professional stage: Knowledge Level
Organizational structure and business forms (Chapter-3)
Q01. What is organization structure? (P-62, S-1.1)
Q02. What do organizational structure? (P-62, S-1.1)
Q03. Discuss the building blocks mechanisms of organizational structure. (P-63, S-1.2)
Q04. How co-ordinating mechanisms integrate the building blocks? (P-64, S-1.2)
Q05. As per Henri Fayol, which classical principles of organizational structure should be followed? (P64, S-1.3)

Q06. What are the modern approaches to organizational structure? (P-65, S-1.4)
Q07. What are the methods of communicating the organizational structure? (P-65, S-1.5)
Q08. How many types of business structure and which are these? (P-66, S-2)
Q09. What are the features of entrepreneurial structure? (P-67, S-2.1)
Q10. Discuss about advantages and disadvantages of entrepreneurial structure? (P-67, S-2.1)
Q11. What are the features of functional structure? (P-67, S-2.2)
Q12. Discuss about advantages and disadvantages of functional structure? (P-68, S-2.2)
Q13. Define divisionalization? (P-68, S-2.3)
Q14. What are the features of division structure? (P-69, S-2.3)
Q15. What are the key conditions of a successful divisionalisation? (P-69, s-2.3)
Q16. When divisional structure is most suitable? (P-69, S-2.3)
Q17. Discuss about advantages and disadvantages of divisional structure? (P-70, S-2.3)
Q18. What are the features of matrix structure? (P-70, S-2.4)
Q19. Where matrix structure is most suitable? (P-70, S-2.4)
Q20. Discuss about advantages and disadvantages of matrix structure? (P-71, S-2.4)
Q21. What is centralization? (P-71, S-3.1)
Q22. Define centralized organization? (P-71, S-3.1)
Q23. What factors are affecting of decentralization. (P-71, S-3.2)
Q24. Define span of control? (P-73, S-4.1)
Q25. What factors influences on the span of control? (P-73, S-4.1)
Q26. Difference between tall and flat business. (P-74, S-4.2)
Q27. Define mechanistic and organic structure. (P-76, S-5.1)
Q28. Difference between mechanistic and organic structure. (P-76, S-5.1)
Q29. What are the characteristics of bureaucracy? (P-77, S-5.2.1)

Q30. What are the advantages and disadvantages of bureaucracy? (P-77, S-5.2.2)
Q31. How many types of business as legal form? (P-78, S-6)
Q32. Define sole trader ship. (P-79, S-7)
Q33. What are the features of sole trader ship? (P-79, S-7.1)

Q34. Define partnership. (P-80, S-8)

Q35. What are the features of partnership? (P-79, S-7.1)
Q36. Define company. (P-81, S-9)
Q37. What are the features of limited company? (P-82, S-9.1)
Q38. What are the advantages and disadvantages of companies? (P-82, S-9.3 & 9.4)
Q39. What factors should be considered when deciding whether a partnership should incorporate or not? (P84, S-10)
Q40. A business may enter into various types of alliance, what are these? (P-85, S-12-section overview)
Q41. What do you know about the following alliances?

Joint venture

Licenses

Strategic alliances

Agents

Groups

Versatile Educare Academy

Business and finance
Professional stage: Knowledge Level
Managing a business (Chapter-2)

Q01. Define management? (P-26, S-1)

Q02. Define governance? (P-26, S-2)
Q03. What is needed for effective management? (P-27, S-3.1)
Q04. Define power. (P-27, S-3.2)
Q05. How many types of power and what are these? (P-27, S-3.2)
Q06. Define authority? (P-28, S-3.3)
Q07. In which area managerial authority exercised? (P-28, S-3.3)
Q08. Define responsibility and accountability. (P-28, S-3.4)
Q09. How many types of manager according to authority? (P-29, S-4)
Q10. Draw a chart of a management hierarchy. (P-30, S-5)
Q11. Define process of management. (P-30, s-6)
Q12. What are the functions of planning? (P-31, S-6.2)
Q13. What do includes in organizing? (P-31, S-6.3)
Q14. How managers controlled under management process system? (P-31, s-6.4)
Q15. How manager leads? (P-31, S-6.5)
Q16. Discuss about managerial roles. (P-32, s-7)
Q17. What are the characteristics of each culture? (P-33, S-8)
Q18. What is model? (P-33, S-9.1)
Q19. What includes in the internal process model of management? (P-34, S-9.3)
Q20. What are the business functions? (P-34, S-10)
Q21. What is marketing? (P-35, S-11.1)
Q22. Distinction between customer and consumer. ( P-35, S-11.1)
Q23. What is marketing mix? (P-36, S-11.3)
Q24. Discuss about common ways of presenting the marketing mix. (P-36, S-11.3)
Q25. What is product? (P-38, S-11.4)
Q26. What are the elements of products? (P-38, S-11.4)
Q27. What are the advantages of direct selling and using intermediaries? (P39, S-11.6)
Q28. How many types of promotion involve in business? (P-39, S-11.7)
Q29. What are the elements of promotion? (P-39, S-11.7)

Q30. What is operation management? (P-40, s-12)

Q31. What are the key decisions in operation management? (P-40, S-12)
Q32. What is Human Resource Management (HRM)? (P-41, S-13.1)
Q33. What are the different approaches to HRM? (P-41, S-13.2)
Q34. What are the functions of HRM? (P-42, S-13.3)

Q35. Discuss about the four Cs model of HRM? (P-42, S-13.4)

Q36. What is organizational behavior? (P-44, S-14.1)
Q37. What is psychological contract? (P-45, S-14.4)
Q38. What are the expectations of individuals in a business? (P-45, S-14.4)
Q39. What are the expectations of business in the individuals? (P-45, S-14.4)
Q40. Discuss about Taylors model in regard to human behavior. (P-47, S-14.5.1)
Q41. What is motivation? (P-47, S-14.6)
Q42. What are the benefits of motivation? (P-47, S-14.6)
Q43. Draw a diagram of Maslows hierarchy of needs. (P-47, S-14.6.1)
Q44. What is group behavior? (P-49, S-14.7)
Q45. What is the usefulness of groups? (P-49, S-14.7.1)
Q46. What are the stages of group development? (P-50, S-14.7.2)
Q47. What is delegation? (P-53, S-14.9)
Q48. What are the advantages and disadvantages of delegation? (P-53, S-14.9)

Versatile Educare Academy

Business and finance
Professional stage: Knowledge Level
Introduction to business (Chapter-1)
Q01. What is an organization? (P-4, S-1.3)
Q02. How many types of organization? (P-4, S-1.1)
Q03. Why do organizations exist? (P-4, S-1.2)
Q04. What do organizations have in common? (Social arrangement, goals and boundary)
Q05. List 6 (six) ways in which organizations may differ from each other. (P-5, S-1.4)
Q06. In the following organizations what types of work do? (P-6, S-1.4.1)

Agriculture

Manufacturing

Retailing

Energy

Service industries

Q07. What is business? (P-6-2.2)

Q08. Difference between profit and non-profit oriented organization. (P-6, S-2.1)
Q09. Give few examples of non-profit organizations. (P-7, S-2.1)
Q10. What do you know about stakeholder? (P-8, S-3)
Q11. What is the social responsibility of a business? (P-9, S-3)
Q12. What three things are normally expected of a business by its suppliers as stakeholder? (P-8, S-3)
Q13. What are the business objectives? (P-9, S-4.1)
Q14. Is wealth maximization always the primary objective? (P-10, S-4.2)
Q15. State five possible primary business objectives other than profit/wealth maximization. (P-10, S-4.2.1,
4.2.2, 4.2.3)
Q16. Draw a framework/chart of planning and control system. (P-12, S-5.1)
Q17. Define mission. (P-12, S-5.2)
Q18. What are the elements of mission? (P-12, S-5.2)
Q19. Define vision. (P-12, S-5.2.1)
Q20. Define goals. (P-13, S-5.3)
Q21. How many types of goal? (P-13, S-5.3)
Q22. What are the characteristics of a goal/objectives? (P-13, S-5.3)
Q23. What is the purpose of setting operational objectives in a business? (P- 5.3.1)
Q24. Define plans. (P-13, S-5.4)
Q25. What is the measuring performance and which are these? (P-14, S-6.2)
Q26. Efficient use of resource concerned with triple E, Which is these? (P-16, S-6.4)
Q27. Define CSFs. (P-16, S-6.5)
Q28. Define KPI. (P-16, S-6.6)