Lately, the most important task of a company is to fully understand and anticipate its
contribution in the supply chain. By defining customer needs and wishes, and trying their
fulfillment, supply chain of which the company is a complex array of business processes,
decisions and commitments of resources unmatched by any size organization.
An effective and efficient supply chain, to ensure competitive advantage so wide (global) and
individually to members that integrates it, requires consideration of the following:
- Changes in requirements and customer responsiveness;
- Reduce inventory, both in size and duration of restraint products in stock;
- Reducing service costs associated logistics activities;
- Improved quality of service;
- Response (reaction) quickly to market changes.
A classification of supply chain based on the complexity of supply chains, define simple and
complex supply chains. The complexity of the supply chain will vary depending on the size
of the business and the variety and number of units manufactured, the number of levels in the
supply chain and distribution members at every level.
Supply chain management performance
A performance measurement system supply chain plays an important role in managing a
business, because it provides the necessary information for decision making and various
activities. After Kaplan, without tools, can not achieve any improvement , it is essential to
manage the right things at the right time in a supply chain so that action can be decided in
time (Kaplan, 1990).
Instruments and performance measurement indicators do not measure performance alone,
they are often integrated with policy, strategy and many other aspects of behavior.
Measurement system supply chain must necessarily take into account organizational
performance measurement, and the supply chain as a whole, because if there is a correlation
between one or the other, or both suffer.
The purpose of organizational performance measurement is:
identify results or success or failure;
identify whether the customer needs are met;
help the organization understand its processes and to confirm what we know, or to reveal
what is not known;
identify where there are problems, bottlenecks, losses, etc. and where improvements are
needed;
ensure that decisions are based on facts, not assumptions, emotion, faith or intuition;
show whether planned improvements actually occurred (Parker, 2000).
The traditional measurement of business performance were mostly financial, to measure
return on investment, cash flow and profit rates. However, conventional instruments have the
disadvantage of focusing on the company's internal environment where there is only less
costs and the external environment, which appear and evaluate the results, they fail to include
intangible indicators, but focuses mainly on indicators relating to past situations. This has led
researchers and companies to review the tools and indicators to measure performance in this
new economic environment in which firms operate within the supply chain (Parker, 2000).
The literature identifies four main elements supply chain management, such as:
Planning - includes identification of requirements, planning supply and distribution;
Resources - include identifying sources that will run procurement, repair techniques and
equipment, and other services;
Delivery - involves ordering, storage and transport;
Maintenance - includes repair techniques and equipment and provision of spare parts.
Supply chain management may be analysed from two points of view: on one side from an
emergent area of practice and on the other side from an emerging academic field. Non of the
positions is full developed but each has significant hope. The upcoming advance of each will
be increased and so is finally dependent upon the other. Given the off-remarked
acknowledgement of the critical grandness of the activity and people proportion but the
relative neglect of this in any meaningful
form, specific care is offered to this thing. Supply (chain) management is finally about
influencing behaviour in specific directions and in specific ways. The underlying logics,
drivers, enablers and barriers deserve and demand careful tending.
A group of analysts have already tried to understand and considerably redesign the
boundaries of, and the vital nature of, this field of theorising and practice. For instance, in one
of the most logical and formed attempts at a reconceptualisation, Harland (1999) presents the
case for a new expanded set of knowledge and area of practice which they indicate should be
tagged supply strategy. The principle in arrears this is the purpose to improve upon the
more restricted concepts of operations management and operations strategy. They say
that supply strategy may adopt logistics, operations management, purchasing and supply
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management, industrial relationship marketing and service management. But, they propose it
is not only an accumulation of these: the underpinning purpose is to exploit relational
strategies in a holistic manner. When approached in this manner the area merges
unnoticeably into the strategical management literature interested with strategical
partnerships (Storey, 2002). Strategic partnerships can be shaped horizontally and
vertically the last mentioned being expressions of supply or channel relationships. nearer
bonds are: . . . what separates partnerships from a more transaction supported set of
exchanges which are restricted in scope and purpose (Mohr and Spekman, 1994, p. 140).
The primary idea is to find and offer details about an area of theory and practice where it
exist potential for several extra benefit by reconceptualising it in a specific manner. The main
idea captured by supply strategy (or strategic supply management) refers to a manner
of thinking and initiative taking which encompasses, and seeks to exploit, interlocking
relationships could possibly be utilized as a strong lever for competitive advantage (Ketchen
and Giunipero, 2004).
Supply chain management - theory
Apparently, the main focus regarding the literature related to supply strategy, operations
strategy and supply chain management is directed at meaning making. Most of the time, this
offers insights regarding what it essentially is. The main points of Supply Chain
Management, that were mentioned before, are related to three elements: description,
prescription and the identification of alleged trends.
Most of the debates are related to scope and focus. Many academicians sustain that they
utilise the terms supply chain management and purchasing as synonims (Stuart, 1997). In the
opinion of Lamming the concept of supply management should be broader. According to
specialists in purchasing, supply chain management is about suppliers relation development.
(Giunipero and Brand, 1996). On the other hand some agree that it is not enough to have a
good supplier management, there is a need of a wider perspective that will comprehend all
the processes beginning with sourcing, creating and transporting onto merchandising and
finally, to the customer (Davis, 1993).
Supply chain management -Trends identification
Cooperation rather than competition
Collaborative models rather than antagonistic models (Matthyssens and Van den
Bulte, 1994; Carr, 1999)
The increasing use of supplier-evaluation tools (Carr, 1999)
Retailers requiring suppliers to replenish stock based on actual sales (Abernathy et al.
2000)
The increasing use of tools and techniques such as Quick Response (QR) and
Efficient Consumer Response (ECR) (Senter and Flynn, 1999).
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Establish buy-in on the vision by a select group of key stakeholders (such as leading
retailers and manufacturers, mayors of big cities).
Check the concepts business case with the involvement of all key stakeholders.
Pilot the concept (or possibly leverage and enhance existing pilots).
Evaluate the implementation and share learnings.
Conclusion
Many authors tried to define the concept of Supply Chain Management (SCM). Most
common definition of supply chain management sees it as a process of planning,
implementation and supply control operations carried out in order to meet the specifications
efficiency. Supply chain activities cover everything from product development, sourcing,
production, and logistics, as well as the information systems needed to coordinate these
activities. Supply chain management, in other words refers to the management of supply
chain activities in order to rise customer value and, also, to gain advantage in terms of
competition. It represents a conscious effort by the supply chain firms to develop and run
supply chains in the most effective & efficient ways possible.
This concept has its base in two main ideas. The first main idea sustains the fact that every
product that reaches an end user is the result of the additive effort of multiple organizations.
This firms compose the supply chain.
The second idea refers to the fact that even though the supply chains were existing for a long
time, many entities focused on what was happening in the interior of the entity.. The result
was related to ineffective supply chains.
An effective and efficient supply chain, to ensure competitive advantage so wide (global) and
individually to members that integrates it, requires consideration of the following:
- Changes in requirements and customer responsiveness;
- Reduce inventory, both in size and duration of restraint products in stock;
- Reducing service costs associated logistics activities;
- Improved quality of service;
- Response (reaction) quickly to market changes.
The literature identifies four main elements supply chain management, such as:
Planning - includes identification of requirements, planning supply and distribution;
Resources - include identifying sources that will run procurement, repair techniques and
equipment, and other services;
Delivery - involves ordering, storage and transport;
Maintenance - includes repair techniques and equipment and provision of spare parts.
Trends of Future Supply Chain management
The future changes regarding the supply chain management represents a problem that every
organization meets. The secret to be successful stands in improving every supply chain in
order to meet the changing demand of the market. 10 supply chain management trends for the
future have been identified:
Cloud Computing.
Business Process Convergence.
Global Labour Costs Equalize.
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