CONTENTS

1 Executive summary.................................................................1
2 Understanding of requirements...................................................
2.1 In scope..................................................................................
2.2 Out of scope...........................................................................
2.3 Assumptions...........................................................................
3
4
5
6
7
8
9

Proposed solutions.....................................................................
Case study.................................................................................
Proposed timelines......................................................................
Commercials.................................................................................
Final words...................................................................................
Appendix......................................................................................
Supporting documents..................................................................

EXECUTIVE SUMMARY
At trainings are conducted in phases and each phase aims at developing a particular
competency. The various training phases comprise of:
New Hire Training
Induction
Process Training
On-Job Training
Refresher Training
Remedial Training
Development Training
OUR Training and development management system produce management tools for a
continuous Human Capital development that stimulates competencies enhances
employ motivation and improves service delivery. We provide a variety of training to
enhance employ potentials capacity leadership attitude behaviour communication and
achievement.

UNDERSTANDING OF REQURIEMENTS
Our Business Development and Performance Improvement course represent a new paradigm in
the world of training and development. Through a comprehensive training and instructional
design capabilities, we are able to develop new skills and competencies that can be applied
immediately and enhance business development and performance improvement.
The term training refers to the acquisition of knowledge, skills and competencies as a result of teaching
vocational or practical skills and knowledge that relates to specific useful competencies. People within
many professions and occupations may refer to this sort of training as professional development. Some
use a similar term for workplace learning to improve performance training and development.

In scope
The areas in which we will be providing training are mentioned herein.
Leadership Skills
This program is tailored to help participants make the transition from individual contributors to
effective leaders. The goal is to impart in managers and supervisors leadership skills to help
them survive and excel in the business world. The aim is to make them more productive and
capable of leading others through these valuable strategies. During the training they will
discover their own unique leadership style, learn how to maximize it and use it to their best
advantage. This highly interactive and essential training features regular participant activity
along with mini-case studies and role-plays that enhance the learning experience.

Business Communication
This program enables participants to manage corporate communication with ease. It
teaches them to communicate their point quickly, clearly, assertively and persuasively.
They also learn to analyze the needs of their audience, how they can structure their
thoughts and present key information appropriately for better results. This highly
interactive program uses techniques such as activities, role plays and written exercises
to enhance the skills of participants' skills for better business communication.

Business Writing
This program is designed specifically for people who regularly write e-mails, reports,
meeting summaries, documents or other business correspondence. As part of the
program, participants receive tips on how to compose documents that draw attention
and prompt action. This training includes various types of written exercises that
enhance the learning experience of participants.

Negotiation Skills
Negotiation is an innate quality of humans. As a professional, it is important to
understand different perspectives and negotiate effectively while sticking to the
principles. Negotiations can be related to sales, debts, contracts, buying, salaries,
employment and other business dealings. The program trains participants to negotiate
with confidence and arrive at effective and satisfying agreements. The participants are
taught to focus on the key aspects and rules of successful negotiation including
arguments and counter arguments, fall-back positions, creative and collaborative
solutions and alternatives to agreement.