UNIONBANKOFINDIA
REQUESTFORPROPOSAL(RFP)
For
ImplementationofOracleGeneralLedgerSystem
NOTE:Thisdocumentcontains87pagesincludingthiscoverpage.
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RFPforImplementationofOracleGeneralLedgerSystem
TENDERNOTICE
Union Bank of India invites sealed offers in two parts from all eligible bidders for
implementation of Oracle General Ledger in the Bank as per the Terms & Conditions
contained in the Request for Proposal (RFP). Please visit our website
www.unionbankofindia.co.inorGovernmentportalwww.tenders.gov.infordetails.
RFPformscanbedownloadedfromthewebsite.
DateofcommencementofissueofRFP
01.11.2013at1100hours
Lastdateforreceiptofqueries
12.11.2013at1500hours
LastdateforreceiptofResponses :
25.11.2013at1500hours
OpeningofTechnicalProposals
25.11.2013at1505hours
FeesforRFPdocument(nonrefundable)
Rs.5,000.00
EarnestMoneyDeposit(BidSecurity)
Rs.5,00,000.00
Name(s)ofthecontactperson
1. Mr.TataVenugopal(AGM)
Email:tata@unionbankofindia.com
Phone:02222892501
2. Mr.RudraPratapSingh(CM)
Email:rudrapratapsingh@unionbankofindia.com
Phone:02225710445
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TABLEOFCONTENTS
1.
Introduction........................................................................................................................5
2.
ExistingStatusofAccountingandReportingintheBank...................................................6
3.
ScopeofWork.....................................................................................................................8
4.
Hardware,OSandDatabaseRequirement......................................................................21
5.
EligibilityCriteria...............................................................................................................21
6.
Migration,customizationandimplementationPlan........................................................22
7.
Schedule............................................................................................................................23
8.
ProjectManagement:.......................................................................................................23
9.
Licensing............................................................................................................................23
10.
ContractwiththeBidder..................................................................................................24
11.
ProposalProcessManagement........................................................................................24
12.
SubmissionandAcceptanceofBidder..............................................................................24
13.
InstructionstoBidder.......................................................................................................25
14.
AmendmentofBiddingDocument...................................................................................26
15.
DocumentsconstitutingtheBid.......................................................................................26
16.
CostoftheRFPandBidSecurity.......................................................................................27
17.
PriceComposition.............................................................................................................28
18.
ReverseAuction................................................................................................................29
19.
ErasuresorAlterations.....................................................................................................29
20.
PeriodofValidityofBids...................................................................................................30
21.
FormatandsigningofBid.................................................................................................30
22.
OpeningofBids.................................................................................................................30
23.
RFPClarifications..............................................................................................................31
24.
EvaluationProcess............................................................................................................31
25.
Awardofcontract.............................................................................................................36
26.
OtherTermsandConditions.............................................................................................36
27.
Notices..............................................................................................................................38
28.
ImplementationServices..................................................................................................38
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29.
UseofContractDocumentsandInformation..................................................................38
30.
Advertisement..................................................................................................................39
31.
Indemnification.................................................................................................................39
32.
Confidentiality...................................................................................................................42
33.
Prices.................................................................................................................................43
34.
ObligationsoftheSuccessfulbidder................................................................................43
35.
DeliveryandDocuments...................................................................................................43
36.
PaymentTerms.................................................................................................................44
37.
LiquidatedDamages..........................................................................................................44
38.
TerminationforDefault....................................................................................................45
39.
ExitOption........................................................................................................................46
40.
Limitationofliability.........................................................................................................46
41.
InformationSystemServiceandSupport.........................................................................47
42.
CustomizationProcess.....................................................................................................47
43.
ForceMajeure..................................................................................................................47
44.
Arbitration.........................................................................................................................48
45.
Jurisdiction........................................................................................................................48
46.
AnnexureA(AcceptanceofTermsandConditions).......................................................49
47.
AnnexureB(BIDForm).....................................................................................................52
48.
AnnexureC(Bidderprofile&otherinformation)............................................................54
49.
AnnexureD(DocumentsforEligibilityCriteria)...............................................................56
50.
AnnexureE1(UnpricedBillofMaterial)..........................................................................58
51.
AnnexureE2(BillofMaterial)...........................................................................................61
52.AnnexureF(ReverseAuctionProcess).....................................................................................63
53.AnnexureG(ComplianceStatement:ExhibitA)...................................................................72
54.AnnexureH(LetterofAuthorityforReverseAuction:ExhibitB).......................................74
55.
AnnexureI(BiddersResponsetoTechnicalEvaluationSheet)......................................76
56.
Reports..............................................................................................................................87
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1. Introduction
UnionBankofIndia(hereinaftercalledasBankortheBank)ishavingitsCentralOffice
at239,VidhanBhavanMarg,NarimanPoint,Mumbai,Pin400021andover3600branches
and offices across the country. It is one of the pioneer public sector banks, committed to
proactively address the dynamic needs of society and offer wide range of innovative
productsandservicestofulfilltheneeds.
ThisRFPisnotanofferbyUnionBankofIndia,butaninvitationtoreceiveresponsefrom
eligiblebidder.NocontractualobligationwhatsoevershallarisefromtheRFPprocessunless
anduntilaformalcontractissignedandexecutedbydulyauthorizedofficersofUnionbank
ofIndiawiththebidder.
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2. ExistingStatusofAccountingandReportingintheBank
TheBankhasimplementedFinacleasitsCoreBankingSystemfromM/s.Infosysacrossall
thedomesticandoverseasbranches.Presently,CentralAccountsDepartmentoftheBank
isusingGeneralLedgerandConsolidatedClosingPackage.Bankisalreadyhavinglicense
for Oracle General Ledger and wish to implement the same to replace the below
mentionedpackages.
GLPackage
GLPackageisusedinCentralAccountsDepartmentfordaytodayoperationandpassing
of back dated / value dated entries and generation of Trial Balance of Central Accounts
Deptasthesameis notmaintainedinFinacleCBS. Compatible flatfilesaregenerated
from GL package for uploading in consolidated closing package and also used by MIS /
RMDdepartmentforgenerationofreportsforsubmissiontoRBI.
ConsolidatedClosingPackages
ConsolidatedClosingpackagesareusedforgenerationofBanksBalanceSheet,Profitand
Loss Statement and other related regulatory statements. Data from source systems
namelyCBS/Treasury/GL/A1A4/ALMDEPpackagesetcisextractedanduploadedinthese
packagesforconsolidationanddrawingofBalancesheetandProfit&LossAccount.
INDICATIVEWORK
The prospective bidders are required to visit the Central Accounts Department, Nariman
Point and examine the functionalities of the above mentioned packages for ascertaining
detailed scope. Every bidder has to seek time, one day in advance from Central Accounts
Department.
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TheshortlistedbiddershallberequiredtogiveadetailedscopeandImplementation
Plan. It shall be the responsibility of the bidder to ensure smooth implementation
andmigrationofallthedatainnewproposedplatformincludinghistoricaldata.All
customizationsasperBanksrequirementsneedtobedonebybidder.
AddressesforProductionandDRsite
ProductionSite
UnionBankofIndia
CentralAccounts,6thfloor,CentralOffice
UnionBankBhavan,239,VidhanBhavanMarg
NarimanPoint,Mumbai400021
DRSite
UnionBankofIndia
DRC,49,KhanijaBhawan,
RacecourseRoad,Bangalore560001
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3. ScopeofWork
Union bank of India plans to implement Oracle General Ledger to improve operational
efficiencywithrespecttoFinance&Accounts,MISandotherdepartments.Detailedscope
ofworkfortheproposedtransformationalengagementislistedbelow.
Thescopeofassignmentincludesbutnotlimitedto:
3.1.1 TheOracleGLimplementationtoreplacetheexistinglegacyapplicationsi.e.
GL and Consolidated Closing Package. The application should be
implementedcentrallyincorporatingrequiredfunctionalities.
3.1.2 TheapplicationistobeintegratedwithvarioussourcesystemslikeFinacle
andTreasuryetc.forbothdomesticandoverseas.
3.1.3 The Application should be implemented on Rule based Consolidation and
shouldbecompletelyautomated.
3.1.4 TheApplicationshouldsupportMultiGAAP(GenerallyAcceptedAccounting
Standards). However, whenever the Indian legislation mandates IFRS
compliance the same solution would be scalable to handle the same.
AppropriateroadmaptoadoptIFRStobemadeavailable.
3.1.5 The Application should support multi currency accounting. In UBI,
transactions are maintained in multi currency. The application should be
configuredtotranslatethebalancesintoINRoranyotherdesiredcurrency.
3.1.6 ToimplementreportsforenduserslikeFinancialStatements,Schedulesto
theFinancialStatements,AdhocReportingandAccountinquiries.
3.1.7 The Application should be implemented with provision for back dating of
transactions.
3.1.8 ThefollowingfeaturesshouldbeconfiguredunderOracleGL:
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1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
General
HistoricalDataMigration
ETL
ChartofAccounts
Calendar
Currency
TransactionProcessing
RecurringTransaction
SubLedgerAccounting
Approval
InterBranchAccounting
YearEndClosing
Consolidation
Inquiry
ReportingCompliance
ReportingGeneral
Security
AuditTrails
GL
Consolidationclosing
TheDetailsoftheimplementationrequirementisasfollows.Thelistisanindicativeoneand
notanexhaustiveone.
Serial
No.
Points
Definition
Mandatory
/Optional
(M/O)
Weightagefor
Evaluation
General
Multiple
accounting
principles
Multiple legal
entities
Scalability
60
Multiplesetsofsamebooksofaccountstobe 15
permitted as per different accounting
principles
Abilitytodefinemultiplelegalentities
15
Scan
document
merger
RFPforImplementationofOracleGeneralLedgerSystem
ETL
Chart
accounts
of Definethechartofaccountsinsuchamanner
that account balances can be tracked by
following dimensions. These dimensions can
be further enhanced during the actual
implementationphase.
Entity
Branch All India Branches / Overseas
Branches
LineofBusiness
Product
Department
InterEntity
GLAccountCode
Source
Provisionforadditionoffuturedimensions
Mapping from the legacy system i.e. Central
Accounts / Finacle/ Treasury/ Overseas
Finacle/MIS/subsidiaries/others
AccountNumber Numeric/AlphaNumeric(
Both)
MultipleAccountwiseGrouping
definecontrolaccounts
Thesystemshouldenablemappingofchartof
account segments and respective segment
values of Finacle systems with the chart of
accounts and the respective segment values
of Oracle system. The mapping should be
possible onetoone or manytoone. This
should be supported with well defined
interfaces
Setupdifferentanalysiscodesonelevelbelow
the GL account code combination without
increasingthesizeofchartofaccounts
Define parent child relationship at multiple
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50
40
2
2
M
M
2
2
2
2
2
2
2
2
M
M
M
M
M
M
M
M
2
2
2
M
M
M
RFPforImplementationofOracleGeneralLedgerSystem
levels.Thesystemshouldnotallowpostingto
theparentaccount.
Centralizedaccountmaintenancecapability
Costcenterwiseanalysis
Parentlevel/childlevelgroupbasedreports
globalaccountlevelmapping
Calendar
Calendaryear flexibilityindefiningaccountingperiods
User defined flexibilityfordaily/monthly/quarterly(user
calendaryear definedperiods)
Holiday
Provisionofholidaymarking.
marking /
Unmarking
Calendar open Multiple calendar period should be in open
period
statusandavailableforposting
Ledger / Sub Haveseparateperiodclosingcapabilitybysub
ledger/closing ledgersandGeneralLedger
Softclosing
System should support soft closing / Hard
closingboth
System should allow Reopening of closed
Reopen
periodsubjecttovalidauthorization
Calendar
Period
Currency
Systemshouldsupportmultiplecurrency
Systemshouldhaveprovisiontosetasdefault
currency
Transaction
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1
1
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1
1
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20
3
3
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20
10
10
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RFPforImplementationofOracleGeneralLedgerSystem
Processing
Transaction
details
Transaction
Validation
UploadFacility
CopyFacility
Back
dated
Facility
Future Dated
facility
single / Batch
Posting
Real
Time
transaction
posting
Restricted
Transaction
posting
Restrictdataentrytothoseaccountsthatare
marked as control accounts such as payable
control, receivable control, bank account,
depreciationaccountsetc.
Errorhandling Provideimmediate,onlinepopuptotheuser
of erroneous transactions. Advise reason for
error and provide the ability to enter
correctionsonline.
Reporting
The system should support simultaneous
accounting
for
multiple
reporting
requirements
Draftentries
The system should support the creation of
draftaccountingentriesinsubledger
Cross Currency Abilitytodefineexchangerateswithmultiple
currenciesandalsovisvisbasecurrency
/Multiple
currency
Transaction
Currency
Ability to process transactions entered in
Conversion
foreigncurrencybasedontheexchangerates
definition,inanonlinemode
Reporting of Tracking and reporting of all foreign currency
non
Home transactions in transaction currency and base
currency
currency
transaction
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Reconciliation
Batch
Numbering
M
M
Recurring
Transaction
Transaction
Template
30
Sub
Ledger
30
Accounting
Integration of Alltransactionsoriginatingfromsubledgersin 8
Modules
Oracle (Payables, Assets etc.) should create
entriesintheGeneralledger
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GL
Posting
10
Approval
M
M
20
5
11
Inter Branch
Accounting
Default
accounting
rules
Reconciliation
50
Processinterbranchaccounting
10
Set up default accounting rules for inter 10
organizationtransactionprocessing
M
M
12
Year
Closing
100
End
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13
Consolidation
Consolidated
Statements
10
10
10
10
10
10
10
10
10
100
20
20
20
20
10
10
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14
Inquiry
Various
Queries
Foraperiodorforarangeofperiods
Actualorbudgetorbothwithvariance
Periodtodate,yeartodateorquartertodate
15
Reporting
Compliance
BalanceSheet
ProfitandLossAccount
SchedulesformingpartofBalanceSheetsuch
as:
Capital
ReservesandSurplus
Deposits
Borrowings
OtherLiabilitiesandProvisions
CashandBalanceswithReserveBankofIndia
Investments
3
3
M
M
3
3
3
3
M
M
M
M
3
3
3
3
3
5
M
M
M
M
M
M
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50
1
1
1
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1
1
1
1
1
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RFPforImplementationofOracleGeneralLedgerSystem
16
Reporting
General
Advances
FixedAssets
OtherAssets
ContingentLiabilities
Schedules forming part of Profit and Loss
Accountsuchas:
InterestEarned
OtherIncome
InterestExpended
OperatingExpenses
SegmentReportingasperAS17
CashFlowStatement
ConsolidatedFinancialBalanceSheet
ConsolidatedProfitandLossAccount
Schedules forming part of Consolidated
BalanceSheetsuchas:
Capital
ReservesandSurplus
Deposits
Borrowings
OtherLiabilitiesandProvisions
CashandBalanceswithReserveBankofIndia
Balances with Banks and Money at Call and
ShortNotice
Investments
Advances
FixedAssets
OtherAssets
ContingentLiabilities
SchedulesformingpartofConsolidatedProfit
andLossAccountsuchas:
InterestEarned
OtherIncome
InterestExpended
OperatingExpenses
Segment Reporting as per AS17 for
ConsolidatedFinancials
ConsolidatedCashFlowStatement
AbridgedBalanceSheet
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1
1
1
1
1
1
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M
M
M
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1
1
1
1
1
1
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6
20
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1
1
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1
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0.5
FinancialStatementsMaintainsMultiplePast 0.5
YearsFinancialData
FinancialStatements ThisMonthVersusLast 0.5
Month
Financial Statements Year to Date Versus 0.5
LastYear
Generatetransactiondetailreportforasingle
accountorforarangeofaccountby:
Periodtodate
Yeartodate
Summarized
Detailed
Systemshouldhavecapabilitytogeneratethe
Pre
report even after initialization of data during
Initialization
year end closing. During year end closing All
Report
the Income and Expenditure heads balance
get initialized so the balance in all the
accounts when extracted will be zero in the
newfinancialyearsosystemshouldhavethe
logictoHandlethisscenario.
TrialBalance
Generate trial balance summarized and
detailed
Generatetrialbalancesummarizedbyaccount
segment
Reprintreportsforpriorperiods
Variance
Monthly variance analysis between actual
Report
versusbudget
Flexibility in Ability to include desired decimal digits for
currencies on all financial reports with
currency
minimum2decimals.
precision
Financial
Financial Statements Print Financial
Statement
StatementstoScreenandasoutput
Financial Statements Incorporate Information
fromSubModules
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Security
AuditTrails
Master
Audit trail to track changes like Addition,
Modification
DeletionandModificationtomasterdatae.g.
ChartofAccounts.
Transaction
Audit trail to track changes like Addition,
Audit
DeletionandModificationtotransactiondata
e.g.TransactionEntryposted
PeriodAudit
Forreopeningoffiscalyearperiods
Eventtracking Changesinthesystemshouldhaveaudittrail.
Transaction
Abilitytoidentifythewho,thewhat,andthe
Auditdetails
whenofchangesmadetothetransactions
Lookupfacility Providefullonlinehelplookupfacilityforall
of the fields within journal data entry,
17
18
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0.5
0.5
0.5
0.5
0.5
0.5
50
10
10
10
10
10
30
5
5
5
5
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RFPforImplementationofOracleGeneralLedgerSystem
19
GL
Inhouse/Legacypackages
90
30
30
30
M
M
20
Consolidation
closing
package
90
TOTAL
SupportforDaytodayTransactionofCentral
AccountsDepartment
BackDatedTransactionsupport
All the existing reports and generation of
variousfilesonperiodicalintervalsasdonein
thelegacysystemshouldbesupported.
This package is used for preparation of
Consolidated Balance Sheet and Profit and
Loss Statement of bank as whole. The whole
functionality should be made available in the
implementation.
1000
The bidder should indicate whether the required functionality can be implemented as
product or through customization in the third column of the Annexure I. The Total Score
obtainedherewillformpartforTechnicalEvaluation.
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4. Hardware,OSandDatabaseRequirement
4.1 Hardware,OSanddatabasesuppliesarenotinscopeofthisRFP.
4.2 Vendor should provide the minimum Hardware requirement specification for
implementingtheOracleGLsothatbankcanarrangetoprovidethesameduring
OracleGLImplementation.
4.3 Bankhas50userlicensesofOracleFinancials.Themodulesareasbelow:
1. OracleGLmodule
2. AssetsModule
3. PayablesModule
4. ReceivablesModule
5. CashManagement
4.4 BankwillprovideOracleDatabaselicenseforimplementationofOracleGL.Based
on the requirement given in the RFP, all participating vendors are required to
provide hardware server configurations. For implementation of GL, if any other
utilitySoftwareisrequiredthesamewillbeprovidedbythebidderanditforms
thepartofTCO.
5. EligibilityCriteria
OnlythosebiddersfulfillingthefollowingcriteriashouldrespondtothisRFP.
5.1 Biddermustbeacompany/firmincorporated/registeredinIndiaandoperating
forthepast5years.(CopyoftheLetterofIncorporation/registrationshouldbe
submitted.)
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5.2 The Bidder must be in the area of providing IT Services & Consulting / Advisory
Services.
5.3 Bidder should have the experience of providing advisory services on Oracle
GeneralLedgerorimplementationofOracleGeneralLedger.
5.4 Bidder must have minimum annual turnover of Rs. 10 Crore (RupeesTen Crore)
for each of the last three financial years from Indian operations. (Certified /
AuditedBalanceSheetsandP&Lstatementsforlast3yearsshouldbesubmitted
insupportoftheturnover.)
5.5 TheBiddershouldhaveownsupportcenter/OfficeinMumbai.
5.6 Thecompaniesorfirms,biddingfortheabovetender,shouldhavenotbeenblack
listed by any Government Authority or Public Sector Undertaking (PSUs). The
biddershallgiveanundertaking(ontheirletter head)thattheyhavenotbeenblack
listed by any of the Govt. Authority or PSUs. In case, in the past, the name of their
Company was black listed by any of the Govt. Authority or PSUs, the name of the
company or organization must have been removed from the said list as on date of
submissionofthetender,otherwisethebidwillnotbeconsidered.
6. Migration,CustomizationandImplementationPlan
6.1 Bank expects the bidder to submit a detailed plan for migration, customization
andimplementationofOracleGeneralLedgerapplication.Planshouldincludethe
fullscopeoftheprojectasmentionedabove.Onacceptanceofsuchplanbythe
Bank, the vendor is required to carry out the implementation which includes
Installation, Setup, Migration, Establishing ETL with source systems,
Customization, Testing of solution, Parallel Run, Live Run, Training and Support
etc.
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7. Schedule
7.1 Bidderhastoprovideimplementationscheduleforentiresolution.
7.2 Bidder should complete the requirement study and submit detail system
requirementspecificationdocumentwithinonemonthfromsigningofcontract.
7.3 The project should be implemented in 9 months period from date of signing of
contract which includes 1 month time period for finalization of SRS. On
completionofimplementation,systemwillrunparallelfor2quartersbeforegoing
live.Methodologyforparallelrunwillbeprovidedbythevendor.
7.4 After successful parallel run of 2 quarters, the system shall be moved to
production.Trainingonfunctionalaswellastechnicalaspectsshouldbeprovided
bythebidder.
7.5 Systemwillbedeemedacceptedonlyaftersuccessfulparallelrunfor2quarters.
8. ProjectManagement:
8.1 Project Management includes onsite support during implementation, support
during six month parallel run and 12 months support post go live. At least one
onsitesupportengineershouldbeplacedduringalltheabovephasesandwillbe
partofTCO.
9. Licensing
9.1 Bank is having 50 Oracle GL user licenses and required oracle database licenses
for implementation. Therefore, no additional licenses of Oracle General Ledger
arerequired.
9.2 SoftwareATSarecurrentlypaidtoOracledirectly.Hence,ATSforOracleGLisnot
inscopeofthisRFP.
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10. ContractwiththeBidder
10.1 BankwillenterintoacontractwiththeselectedBidderwhowillberesponsible
foroverallimplementation/migrationofthesolution.Consortiumbiddingwillnot
beaccepted.TheselectedvendorwillprovidetheBankacompletesolutionbut
notlimited tosupply,installation,migration,customizationofrequiredsoftware
only.
11. ProposalProcessManagement
11.1 Bankreservestherighttoacceptorrejectanyorallproposals,torevisetheRFP,
torequestoneormoreresubmissionsfromallbiddersorclarificationsfromone
or more bidders, or to cancel the process in part or whole. All claims for
functional/technical delivery made by the bidders in their responses to the RFP
shall be assumed as deliverable within the stipulated time limit and within the
quotedfinancials.
11.2 Bidders shall be entirely responsible for their own costs and expenses that are
incurredwhileparticipatingintheRFPandcontractnegotiationprocesses.
12. SubmissionandAcceptanceofBid
12.1 Biddersmustensurethattheproposalsaredeliveredintheprescribedformatsas
givenintheearliersection(s)tothefollowingaddress:
TheGeneralManagerDIT
UnionBankofIndia,
DepartmentofInformationTechnology
AdiShankaracharyaMarg,
JogeswariVikhroliLinkRoad,
AndheriEast,Powai
Mumbai400072
INDIA
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12.2 ThetenderresponsesshouldbedroppedinTenderBoxplacedataboveaddress
ordeliveredbyhandattheaboveaddressasperthescheduleofeventsgivenon
pageno2.
12.3 If any information provided in response to this RFP is found to be incorrect or
misrepresented, at any stage of the evaluation process, the Bank reserves the
righttosummarilydisqualifytheBidderfromtheevaluationprocess.
12.4 If the last date of submission happens to be a bank holiday the last day of
submissionshallbenextworkingday.
13. InstructionstoBidder
13.1 ThisRFPdocumentisnottransferable.
13.2 BiddersareadvisedtostudyandexaminetheRFPcarefullybeforesubmission.
13.3 TheresponsetothisRFPshouldbefullandcompleteinallrespects.Incomplete
orpartialbidswillberejected.Thebiddermustquoteforalltheitemsaskedforin
thistender.
13.4 Thebiddershallbearallcostsassociatedwiththepreparationandsubmissionof
thebid,includingcostofpresentationforthepurposesofclarificationofthebid,
if so desired by the bank. The bank will in no case be responsible or liable for
thosecosts,regardlessoftheconductoroutcomeofthebiddingprocess.
13.5 The bank reserves the right to reject the bidders assertion of compliance to a
requirement,ifthedetailedresponseisfoundunsatisfactoryorcontradictory.
13.6 The cost of preparing the proposal including visit(s) to the Bank is not
reimbursable.
13.7 Thebankmayextendthetimeforsubmissionofthebids.
13.8 Jointbiddingandconsortiumofanyformisnotallowed.
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14. AmendmentofBiddingDocument
14.1 Atanytimepriortothedeadlineforsubmissionofclarificationsmentionedinthe
scheduleofactivities,theBank,foranyreason,whetheratitsowninitiativeorin
response to a clarification requested by a prospective Bidder, may modify the
BiddingDocumentsbyamendment/corrigendum.
14.2 AmendmentsifanywillbepostedinourBanksWebsite.
15. DocumentsconstitutingtheBid
15.1 TheBidpreparedbytheBiddershouldcomprisethefollowingcomponents:
Technical Bid Part I: Separate sealed cover with superscriptions as
TechnicalBidforImplementationofOracleGeneralLedgerSystem.Both
hardcopyandsoftcopyshouldbeprovidedinsinglecover.
Indicative Commercial Bid Part II: Separate sealed cover with
superscriptions as Indicative Commercial Bid for Implementation of
OracleGeneralLedgerSystem.
Any bid document not conforming to any one of the above terms will be
rejected.
Bidders, who have not paid the cost of the RFP, will not be permitted to
participateinthebid.
15.2 TechnicalBid
The bidders are expected to examine all terms and instructions included in the
documents. Failure to provide all requested information will be at bidders own
riskandmayresultintherejectionoftheproposal.Thefollowingdocumentsare
tobesubmitted:
Bidsecurity(EarnestMoneyDeposit)
CostofRFP
AnnexureA:LetterofAuthorizationtoBid
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AnnexureB:Bidform(dulyfilled)
AnnexureC:BidderProfile(dulyfilled)
AnnexureD:Documentsforeligibilitycriteria(dulyfilled)
AnnexureE1:UnpricedBillofMaterial.
AnnexureI:Biddersresponsetotechnicalevaluation
Thetechnicalproposalmustincludeunpricedindicativecommercialbid.This
istoensurethatthepricebidisintheformatprescribedbytheBank.Incase
itisnotintheprescribedformat,itisliabletoberejected
Thebiddershouldsubmitallthespecificationswiththeircompliancelevelas
applicableandremarksandotherrequirementsgivenintheBidDocument.
16. CostoftheRFPandBidSecurity
16.1 The cost of RFP for this project is Rs.5,000/ (Rs Five Thousand Only) and non
refundable,whichshouldbepaidbywayofDemandDraft/PayOrderdrawnin
favorofUnionBankofIndiapayableatMumbai.TheaboveDemandDraft/PO
shouldbehandedovertotheBankauthoritiesinaseparateenvelopealongwith
Technical Bid document. The envelope should be duly super scribed as Cost of
RFPOracleGeneralLedgerimplementationRs.5,000/.
16.2 The Earnest Money Deposit for this project is Rs 5 lac (Rs Five lac) .The bidder
shouldfurnish,thisamounti.e.Rs5lac(RsFivelac)bywayofDemandDraft/Pay
OrderorBankGuaranteeissuedbyanyschedulecommercialbankinIndiaother
thanUnionBankofIndia,infavorofUnionBankofIndiapayableatMumbai.No
interestwillbepayableontheEMD.
16.3 TheEMDamountwillberefundedtotheunsuccessfulbiddersoncompletionof
tenderprocess.Incaseofsuccessfulbidder,theEMDamountshallberefunded
on production of Performance Bank Guarantee equivalent as mentioned in this
RFP.
16.4 TheBidSecuritymaybeforfeitedinfollowingcases:
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a. IfabidderwithdrawsitsbidduringthevalidityperiodspecifiedbytheBank.
b. IfthesuccessfulBidderfailstosigntheContractwithinthespecifiedtimeof30
days.
c. Iftheselectedbidderrefusestoacceptassignment.
d. If the selected bidder having accepted the assignment, fails to carry out his
obligationsmentionedtherein.
e. IfthesuccessfulBidderfailstoimplementtheproject
16.5 IncaseofBankGuarantee,itshouldbevalidforaminimumperiodof180days
withanactionperiodof30days.
17. PriceComposition
17.1 Theindicativecommercialshouldbequotedintheindicativecommercialbidform
attachedtothisbid(AnnexureE1).
17.2 The prices should be firm and not dependent on any variable factors and
expressedinIndianRupees.
17.3 Thepricesshouldbeinclusiveofallcostsincludingtaxes,duties,leviesetctobe
charged. Any upward / downward change in Service Tax only will be to the
account of Bank. During the offer validity and subsequent contract period, the
Bidderwillabsorbanyupwardrevisionofprices,custom,taxes(excludingservice
tax), Govt. duties, new taxes if any and pass on the benefit to Bank in case of
downwardrevisionofGovt.taxes,levies,etc.
17.4 Octroi / Road tax, if any will be paid extra as per the actual on production of
originalreceipt.
17.5 Thepricequotedshouldbeinclusiveoffollowing:
17.5.1 Cost of migration, implementation and customization of Oracle GL as per
BanksRequirement.
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17.5.2 Installation,Commissioning&Implementationchargesifany.
17.5.3 Costofcustomizationofadditionalmodulesifany.
17.5.4 Onsite Support including cost of resident engineer for 6 months during
parallelrunand1Yearfromdateofgoinglive.
17.5.5 Costofonsiteapplicationsupportengineerforoneyear.(Thesamecanbe
extended up to 5 year at the same rate offered for the first year). For
arrivingatTCO,oneyearcostofonsitesupportengineerwillbeconsidered.
17.5.6 CostofApplicationsupportandchangemanagementservicesforonejunior
levelresource(3Manmonths)andmiddlelevelresource(1Manmonth)for
oneyearwillformpartofTCO(Thesamecanbeextendedupto5yearat
thesamerateofferedforthefirstyear).
18. ReverseAuction
18.1 BankwillconductareverseauctionwitheligibleBiddersforfinalizationoftheL1
Vendor.Onlybidderswhoareeligibleandwhosubmittheprescribedundertaking
totheBankalonecanparticipateinReverseAuctionrelevanttotheprocurement
forwhichRFPisfloated.TheReverseAuctionmaybeconductedbytheBankitself
orthroughaserviceproviderspecificallyidentified/appointed/empanelledbythe
Bank.TheproceduresofthereverseauctionareasperAnnexureF.
19. ErasuresorAlterations
19.1 Thereshouldbenohandwrittenmaterial,correctionsoralterationsintheoffer.
Technical details must be completely filled up containing correct technical
informationofthesolutionbeingoffered.Fillingupoftheformsusingtermssuch
asOK,accepted,noted,asgiveninbrochure/manualarenotacceptable
totheBank.Offersnotadheringtotheseguidelinesmaynotbeacceptedbythe
Bank.
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20. PeriodofValidityofBids
20.1 Bids should remain valid for the period of 180 days from the date of bid
submission as prescribed by the Bank. A bid valid for a shorter period shall be
rejectedbytheBankasnonresponsive.
21. FormatandsigningofBid
21.1 Allpagesofthebid,exceptforunamendedprintedliterature,shallbestamped
andinitialedbyauthorizedpersonorpersonssigningthebid.
21.2 Anyinterlineation,erasureoroverwritingshallbevalidonlyiftheyareinitialed
bythepersonorpersonssigningtheBid.
21.3 Allsuchinitialsshallbesupportedbyarubberstampimpressionofthebidders
firm.
22. OpeningofBids
22.1 OpeningofTechnicalBids
22.1.1 The Bank will open the Part I of the bid (Technical bid) in the presence of
bidders representatives who choose to attend as per schedule given in
ActivityScheduleofRFPatpage2.Noseparateintimationwillbegiven.
22.1.2 Incasethebidopeningdatefallsonaholiday,thebidsshallbeopenedat
thesametimeonthenextworkingday.
22.1.3 TheBankmay,atitsdiscretion,extendthisdeadlineforsubmissionofbids
byamendingtheBidDocuments.
22.2 OpeningofIndicativeCommercialBids
22.2.1 TheBankwillopenPartII(IndicativeCommercialBid)onlyforthosebidders
whohavequalifiedinTechnicalBid(PartI).
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23. RFPClarifications
23.1 Queries / clarifications will not be entertained over the phone. All queries and
clarifications must be sought in writing or sent to tata@unionbankofindia.com,
rudrapratapsingh@unionbankofindia.comasperthedategiveninthePageNo.2
ofthisRFPdocument.
23.2 The Bidder is requested to collate and submit queries together to seek
clarifications/responsesfromBank.TheBiddershouldensurethatallthequeries
and clarifications are communicated in writing on or before the date and time
mentioned on page no 2. Bidders are requested to visit our Banks website for
clarificationsandothercommunications.
24. EvaluationProcess
The Evaluation of the response to this RFP will be done on a 7030 TechnoCommercial
evaluationmethod.
TechnicalBidEvaluationCriteria
ServiceproviderSelection/EvaluationProcessTheevaluationoftechnicalproposals,among
otherthings,willbebasedonthefollowing:
a. Biddersfinancialstability.
b. Methodology/Approachproposedforaccomplishingtheproposedproject.
c. Professionalqualificationsandexperienceofthekeystaffproposed/identifiedfor
thisassignment.
d. Activities/tasks,projectplanning,resourceplanning,effortestimateetc.
Variousstagesoftechnicalevaluationarepresentedbelow:
a. Matchingthecleareligibilitycriteria.
b. Shortlistingofthebiddersbasedonthefullymatchedcriteria.
c. Paperevaluationbasedonresponse.
d. Arrivingatthefinalscoreontechnicalproposal.
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AtthesolediscretionanddeterminationoftheBank,theBankmayaddanyotherrelevant
criteriaforevaluatingtheproposalsreceivedinresponsetothisRFP.
The evaluation of the response to this RFP will be done on a 7030 TechnoCommercial
EvaluationMethod.70%weightageisassignedforTechnicalBidEvaluationCriteria(Refer
Table)and30%weightageassignedtoCommercialBid(ReferTable).Theevaluationwillbe
done on a total score of 100. An illustration of the technocommercial evaluation
methodologyisgivenbelow.
Totalscore=0.70xT(s)+0.30xF(s)
Where:
T(s)=standsforthetechnicalscoreofthebidderoutof100
F(s)=(LEC/EC)x100:standsforpercentageofabidderscommercialpricecomparedto
thelowestquotedpricequotedduringtheReverseAuctionProcess.
Acronyms:
EC stands for Evaluated Cost of the Commercial offer quoted during the Reverse
Auctionforbythebidder.
LEC stands for Lowest Evaluated Cost of the Commercial offer quoted during the
ReverseAuctionamongstthebidders.
Thebidderscoringthehighestmarkbasedonthecriteriagivenabovewillbeawardedthe
assignment.
Bankmay,atitssolediscretion,decidetoseekmoreinformationfromthebiddersinorder
to normalize the bids. However, bidders will be notified separately, if such normalization
exerciseaspartofthetechnicalevaluationisresortedto.
CommercialBidEvaluationCriteria
Itmaybenotedthatcommercialbidswillbesubjectedtofollowingevaluationprocess:
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Onlythosebiddersscoring75%(75marksoutof100)oraboveinthetechnicalevaluation
willbeshortlistedforcommercialevaluation.
Table:TechnicalBidEvaluationcriteria.
Serial
No
Maximum
Marks
Particulars
ScoringMechanism
1.
Functional Implementation
Detailsasper3.1.8
Scores
50
2.
30
3.
Bidders implementation
methodology,etc
approach,
10
EvaluationbasedonPresentation
4.
10
15ormoreresources10marks
10to14resources7marks
5to9resources4marks
TOTAL
100
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MinimumQualifyingScorewillbe75%.Incasethereisonlyonebidderabove75%thenthe
topthreebiddershavinghighestscorewillbeconsideredforfurtherevaluation.
1. BanksrefertoScheduledCommercialBanksinIndiaonly.
2. Financial Services Organizations mean: Scheduled Commercial banks, Financial
ServicesNBFCs,InsuranceCompanies,andFinancialRegulatorybodies.
3. All references/experiences have to be from Scheduled Commercial banks in India
only.
4. The bidder is required to provide documentary evidence for each of the above
criteria.
5. Clientreferenceswouldberequiredontheclientsletterheadincaseofcredentials.
6. For resource related points selfdeclaration by authorized signatory needs to be
submittedandCVsoftheresourcesneedtobesubmitted.
7. The bidder is required to provide certificate for Oracle GL implementation from
Oracle.
CommercialBidEvaluationCriteria
1. The technically qualified bidder will participate in the Commercial Evaluation
process.
2. The Highest Technical bidder shall not automatically qualify for becoming selected
bidderandforawardofcontractbythebank.
3. TheLowestCommercialBiddershallnotautomaticallyqualifyforbecomingselected
BidderandforawardofcontractbytheBank.
CommercialBidFormat:
ThebidderhastoquoteforthefeesbasedonthescopeofworkoutlinedinSectionScope
ofWork.
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CommercialTable1:SolutionImplementation
Basic Taxes,Duties,Levies,
Serial
No
Requirement/Quantity
Price
Charges
(A)
(B)
TotalCost
C=(A+B)
TotalEstimatedFeesforTable1
XXX
Table2:Applicationsupportandchangemanagementservices
Theratesbelowshallbevalidforfiveyearsfromdateofapplicationgoliveforanyservices
requiredbythebankforapplicationsupportandchangemanagement.Astheexactscope
ofsuchservicescannotbeascertainednowthebiddershouldquoteasperthetablebelow.
Theratequotedforoneyearshallbeapartofthetotalpriceforevaluation.However,the
rateswillbevalidfor5yearsfromgolive.
Thebankmayavailtheservicesifrequiredandpayonactualbasis.
ResourceLevel
Rateper
PersonMonth
Year1
B
NumberofMan
Months
(A)
Level1Juniorlevelresource
Level2Middlelevelresource
TotalestimatedfeesforTable2
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Total=(AxB)
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RFPforImplementationofOracleGeneralLedgerSystem
FinalCommercialBidValue=Totaloftable1+Totaloftable2
Note:
1. Thepricequotedfortheprojectshouldbeinclusiveoftaxesandcharges.
2. ThebaselocationfortheprojectexecutionwouldbeMumbai.
3. AnytraveloutsideofMumbaiforfieldworkwouldhavetobeagreedwiththeBank.
Such travel would be in line with the Banks eligibility at the level of General
Manager.
4. TheSPwillhavetoworkasperthetimingoftheBank.
25. Awardofcontract
25.1 After reverse Auction the selected Bidder will sign the contract with the Bank.
Purchaseorder(PO)issuedsubsequentlywillbeanannexureforsuchcontract.
25.2 IfL1Vendorfailstoexecutetheorder,Bankwillbefreetoawardthecontractto
L2 Vendor provided L2 matches L1 price and if L2 does not agree, it will be
awardedtoL3subjecttoL3matchingL1priceandinthatorder.
26. OtherTermsandConditions
26.1 "ApplicableLaw"meansthelawsandanyotherinstrumentshavingtheforceof
lawinIndia.
26.2 BankmeansUnionBankofIndia.
26.3 Contract means the agreement entered into between the Bank and the
successful bidder, as recorded in the Contract Form signed by the parties,
including all the attachments and appendices thereto and all documents
incorporatedbyreferencetherein.
26.4 Contract Price means the price payable to the successful bidder under the
Contractforthefullandproperperformanceofitscontractualobligations.
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26.5 Goodsmeansallofthedeliverablesorothermaterialswhichthebiddershould
deliverasperRFP.
26.6 "Party" means the Bank or the bidder, as the case may be and Parties means
bothofthem.
26.7 "Personnel"meanspersonswhoaretheemployeesofthesuccessfulbidderand
assignedtotheperformanceoftheServicesoranypartthereof.
26.8 Project Site, where applicable, means the places that were mentioned in the
ScopeofWork.
26.9 Services means those services ancillary to the deliverables of the bidder
coveredundertheContract
26.10 Contract Period The contract period will be from date of contract to 5
yearsfromdateofgolive.Further,extensionofcontractwillbedecidedmutually
byBankandvendor.
26.11 Law Governing the Contract: This Contract, its meaning and interpretation,
andtherelationbetweenthePartiesshallbegovernedbytheApplicableLaw.
26.12 Language:Englishshallbethebindingandcontrollinglanguageforallmatters
relatingtothemeaningorinterpretationofthecontract.
26.13 Address:AddressoftheBankforCommunication
26.14 Contract Amendment: No variation in or modification of the terms of the
ContractshallbemadeexceptbywrittenamendmenttotheContractsignedby
theparties.
26.15 NootherchargessuchastravelandDiemallowanceetc.shallbepaidforthe
selected Bidder team for carrying out implementation, training, development,
customizationetc.
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26.16 Bank shall not provide nor make payment for Boarding & Lodging to the
selectedBidderimplementationteamattheplaceofimplementation.
26.17 Selectedbiddershallallowthirdpartyauditofthesystem.
27. Notices
27.1 Anynotice,requestorconsentmadepursuanttothiscontractshallbeinwriting
and shall be deemed to have been made when delivered in person to an
authorizedrepresentativeofthepartytowhomthecommunicationisaddressed,
orwhensentbyregisteredmail,courierorfacsimiletosuchpartyattheaddress
specified above. A notice shall be effective when delivered or on the notices
effectivedate.
28. ImplementationServices
28.1 The Successful bidder shall provide all Services specified hereunder. If the Bank
findsthatanyofthestaffoftheSuccessfulbidderassignedtoworkattheBanks
site is not responsive then the Successful bidder will be notified, the Successful
biddershouldresolvetheissuetothesatisfactionoftheBank.
29. UseofContractDocumentsandInformation
29.1 The successful bidder (and his employees) shall not, without the Banks prior
written consent, disclose the Contract, or any provision thereof, or any
specification, plan, drawing, pattern, sample or information furnished by or on
behalf of the Bank in connection therewith, to any person other than a person
employedbythesuccessfulbidderintheperformanceoftheContract.Disclosure
toanysuchemployedpersonshallbemadeinconfidenceandshallextendonlyas
farasmaybenecessaryforpurposesofsuchperformance.Theemployeesorthe
thirdpartyengagedbythebidderwillmaintainstrictconfidentiality.
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29.2 The successful bidder, his employees and agents shall not, without the Banks
priorwrittenconsent,makeuseofanydocumentorinformationpertainingtothis
contractexceptforpurposesofperformingtheContract.
29.3 The successful bidder has to enter into a Non Disclosure Agreement (NDA) with
the Bank. The format of NDA will be provided by the Bank to the successful
bidder.
29.4 This document contains information confidential and proprietary to the Bank.
Additionally,thevendorwillbeexposedbyvirtueof thecontracted activitiesto
theinternalbusinessinformationoftheBank.DisclosuresofreceiptofthisRFPor
any part of the aforementioned information to parties not directly involved in
providingtheservicesrequestedcouldresultinthedisqualificationofthevendor,
premature termination of the contract, and / or legal action against the vendor
forbreachoftrust.
29.5 Incaseofbreach,theBankshalltakesuchlegalactionasitmaybeadvised.
30. Advertisement
30.1 IncasethenameoftheBankisbeingreferredbythevendorasareferencesite
orforpublicitypurposes,itshouldbedoneonlywiththewrittenapprovalfrom
theBank.
31. Indemnification
31.1 Successfulbiddershallindemnify,protectandsavetheBankandholdtheBank
harmless from and against all claims, losses, costs, damages, expenses, action
suits and other proceedings, (including reasonable attorney fees), relating to or
resultingdirectlyorindirectlyfrom:
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31.1.1 An act or omission of the Successful bidder, its employees, its agents, or
employeesoftheconsortiumintheperformanceoftheservicesprovidedby
thiscontract,
31.1.2 Breach of any of the terms of this RFP or breach of any representation by
theSuccessfulbidder,
31.1.3 UseofthedeliverablesandorservicesprovidedbytheSuccessfulbidder,
31.1.4
31.1.5 It is clarified that the successful bidder shall in no event enter into a
settlement, compromise or make any statement (including failure to take
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32. Confidentiality
32.1 The successful bidder either during the term or after the expiration of this
contractshallnotdiscloseanyproprietaryorconfidentialinformationrelatingto
the project, the services, this contract, or the Clients business or operations
withoutthepriorwrittenconsentoftheBank.
32.2 ReportingobligationsThesuccessfulbiddershallsubmittothebankthereports
andotheraccountsspecifiedindeliverableswithinthetimelimitsetforth.
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33. Prices
33.1 PricespayabletotheSuccessfulbidderasstatedintheContractshallbefirmand
notsubjecttoanychangesduringperformanceoftheContract.
34. ObligationsoftheSuccessfulbidder
34.1 The Successful bidder will abide by the job safety, insurance, customs and
immigration measures prevalent and laws in force in the Country, and will
indemnifytheBankfromalldemandsorresponsibilitiesarisingfromaccidentsor
lossoflifeor property, thecauseofwhichistheSuccessfulbidder'snegligence.
TheSuccessfulbidderwillpayallindemnitiesarisingfromsuchincidentsandwill
notholdtheBankresponsibleorobligated.
34.2 TheSuccessfulbidderisresponsible for,andobligatedtoconductallcontracted
activitieswithduecareanddiligence,inaccordancewiththeContract,andusing
stateoftheart methods and economic principles, and exercising all reasonable
meanstoachievetheperformancespecifiedintheContract.
35. DeliveryandDocuments
35.1 Successfulbiddertosubmitthefollowingdeliverables:
35.1.1 Completemigrationstrategy,customizationandimplementationplan
35.1.2 System Requirements Study (SRS) Document for implementation and
customization.
35.1.3 Completearchitectureofthesolution
35.1.4 Customizationdetails
35.1.5 ProjectScheduleoncompletionofSRS.
35.1.6 UserAcceptanceTestPlanandTestCases
35.1.7 UserManualsTobehandedoveronorbeforeliverunstarts.
35.1.8 Training.
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35.2 All plans, drawings, specifications, designs, reports and other documents
submittedbythesuccessfulbiddershallbecomeandremainthepropertyofthe
Bank.Thesuccessfulbiddermayretainacopyofsuchdocuments.Thesuccessful
bidder shall not use these documents for purposes unrelated to this contract
withoutthepriorwrittenapprovaloftheBank.
35.3 Duringthetimeofimplementationdocumentsforallcustomizationdoneshould
bedeliveredtothebank.
36. PaymentTerms
ProjectMilestones
OracleGeneralLedger
30%
100%
37. LiquidatedDamages
37.1 If the Successful bidder fails to perform the Services within the period(s)
specifiedintheRFPtheBankshall,withoutprejudicetoitsotherremediesunder
theContract,deductpenaltyfromtheContractPrice,asLiquidatedDamages(LD).
37.2 TheLDshallbeasumequivalentto0.5%ofthecost(migration,implementation
andcustomizationcost)foreachweekorpartthereofofdelaybeyondthegiven
timelines. Part of the week will be considered as full week. However, maximum
amountofLiquidatedDamagesshallnotexceed10%ofthecontractamount.
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37.3 NotwithstandingthefactthatBankmaylevyLD,thebankalsoreservestheright
to terminate the contract. All the deliverables given to the Bank at the time of
terminationofcontractwillcontinuetobethepropertyofthebankandthebank
mayusethesameforanypurposewhichitmaydeemfit.
38. TerminationforDefault
38.1 TheBank,withoutprejudicetoanyotherremedyforbreachofcontract,bywritten
noticeofdefaultsenttotheSuccessfulbidder,mayterminatethisContractinwhole
orinpart:
38.1.1 IftheSuccessfulbidderfailstodeliveranyorallofthedeliverableswithin
theperiod(s)specifiedintheContract,orwithinanyextensionthereof
grantedbytheBank;or;
38.1.2 If the Successful bidder fails to perform any other obligation(s) under the
Contract,
38.1.3 IftheSuccessfulbidder,inthejudgmentoftheBankhasengagedincorrupt
orfraudulentpracticesincompetingfororinexecutingthecontract,
38.1.4 When the value of the liquidated damages exceed 10% of the contract
amount,
38.1.5 IntheeventtheBankterminatestheContractinwholeorinpart,theBank
mayprocure,uponsuchtermsandinsuchmannerasitdeemsappropriate,
Goods or Services similar to those undelivered, and the Successful bidder
shall be liable to the Bank for any excess costs for such similar Goods or
Services.However,theSuccessfulbiddershallcontinueperformanceofthe
Contracttotheextentnotterminated.
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39. ExitOption
39.1 The Bank reserves the right to cancel the contract in the event of happening one or
moreofthefollowingconditions:
39.1.1 Failure of the successful bidder to accept the contract and furnish the
PerformanceGuaranteewithin21daysfromreceiptofpurchasecontractas
statedintheRFP;
39.1.2 Delayindeliverybeyondthespecifiedperiod;
39.1.3 Delay in completing implementation/customization and acceptance tests/
checksbeyondthespecifiedperiods;
39.1.4 Serious discrepancy in functionality to be provided or the performance
levelswhichhaveanimpactonthefunctioningofthesolution.
39.1.5 In addition to the cancellation of contract, Bank reserves the right to
appropriatethedamagesthroughencashmentofBidSecurity/Performance
GuaranteegivenbytheBidder.
40. Limitationofliability
40.1 Vendors aggregate liability for actual direct damages shall be limited to a
maximum of the Contract Value, provided that this limit shall not apply to
following:
1.Theinfringementindemnity;or
2. Bodily injury (including death) and damage to real property and tangible
personalpropertycausedbyVendorsnegligence.
For the purposes of this Section, Contract Value at any given point in time,
means the aggregate value of purchase orders placed by Bank on the Vendor
underthisproject.
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41. InformationSystemServiceandSupport
41.1 TheBidderisobligedtoprovideformaintenanceandsupportservices,asperthe
termsofthiscontract,duringtheperiodofAMC.TheMaintenanceperiodmaybe
renewed on mutually agreeable terms for further period/s after completion of
contractedsupportperiod.
41.2 IncasetheBankwishesnottorenewthemaintenancecontract,afterthetermof
this Agreement, the Bank has the right to maintain the System through its own
employees or through any entity other than the Bidder for providing the said
maintenanceservices.
42. CustomizationProcess
42.1 AnygapsbetweentherequiredandfunctionalavailabilityofOracleGLshouldbe
included by the Successful bidder as Implementation efforts. The Bank will not
paytheSuccessfulbidderanyadditionalchargesforallsuchcustomizations.
42.2 The Successful bidder shall document and submit to the Bank all the testing
activities, procedures and results. The Successful bidder shall provide the Bank
weekly progress report on the bugs/problems reported/ points taken up with
scheduleofdateofreporting,dateofresolving,andstatusforallkindofbugsand
problems.
43. ForceMajeure
43.1 ForceMajeureishereindefinedasanycause,whichisbeyondthecontrolofthe
selectedsuccessfulbidderortheBankasthecasemaybewhichthey couldnot
foresee or with a reasonable amount of diligence could not have foreseen and
whichsubstantiallyaffecttheperformanceoftheContract.
43.2 There shall be no liability or responsibility, on the part of both bank and the
Bidderforconsequencesarisingoutofinterruptionofthebusinessduetoactsof
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God,riots,civilcommotion,insurrections,warsoranyothercausesbeyondtheir
controlorbyanystrikesorlockouts.
43.3 AnysuchinterruptionduetoForceMajeureshouldbeinformedbytheBidderto
bankinwritingwithintwodaysofsuchevent.
44. Arbitration
44.1 All disputes and differences of any kind whatsoever arising out of or in
connectionwiththepurchaseordershallbereferredtoarbitration.Thearbitrator
maybeappointedbyboththepartiesorincaseofdisagreementeachpartymay
appoint an arbitrator and such arbitrators shall appoint an Umpire before
entering on the reference. The decision of the Umpire shall be final. Such
arbitration shall be governed by the provisions of Indian Arbitration and
Conciliation Act 1996. All arbitration proceedings shall be at Mumbai,
MaharashtraState,Indiaonly.
45. Jurisdiction
45.1 Notwithstanding anything contained herein above, in case of any dispute, claim
and legal action arising out of this RFP, the parties shall be subject to the
jurisdictionofcourtsatMumbai,MaharashtraState,Indiaonly.
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RFPforImplementationofOracleGeneralLedgerSystem
46. AnnexureAAcceptanceofTermsandConditions
(Lettertothebankonthevendorsletterhead)
(LetterofAuthorizationtoBid)
To,
UnionBankofIndia
TechnologyCentre,5thfloor,
AdiShankaracharyaMarg,
NearRegistrarofShipping,
Powai,Andheri(East),
Mumbai,400072
DearSir,
Subject:YourRFPforImplementationofOracleGeneralLedger
WithreferencetotheaboveRFP,havingexaminedandunderstoodtheinstructions,terms
andconditionsformingpartoftheRFP,weherebyencloseourofferfortheImplementation
ofOracleGLasdetailedinyourabovereferredRFP.
We further confirm that the offer is in conformity with the terms and conditions as
mentioned in the RFP and all required information as per Annexure B to H and also
photocopyofunpricedcommercialbidisenclosed.
Wealsoconfirmthattheoffershallremainvalidfor180daysfromthedateoftheoffer.
Weherebyundertakethatsupportingsoftwaresupplied,ifrequiredwillbelicensed,legally
obtainedandwithlatestversion.
WeunderstandthattheBankisnotboundtoaccepttheoffereitherinpartorinfulland
that the Bank has right to reject the offer in full or in part without assigning any reasons
whatsoever.
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RFPforImplementationofOracleGeneralLedgerSystem
The deviation, if any, has been given in the Annexure G Declaration of Compliance
attached.
Weunderstandthat
You are not bound to accept the lowest or any bid received by you, and you may
rejectalloranybid.
IfourBidfortheabovejobisaccepted,weundertaketoenterintoandexecuteat
ourcost,whencalleduponbythepurchasertodoso,acontractintheprescribed
form.Unlessanduntilaformalcontractispreparedandexecuted,thisbidtogether
withyourwrittenacceptancethereofshallconstituteabindingcontractbetweenus.
If our bid is accepted, we are to be responsible for the due performance of the
contract.
YoumayacceptorentrusttheentireworktooneBidderordividetheworktomore
thanoneBidderwithoutassigninganyreasonorgivinganyexplanationwhatsoever.
Bidder means the bidder who is decided and declared so after examination of
commercialbids.
Thenamesofshortlistedbiddersafterthecompletionoffirststage(TechnicalBid),
andthesameofsuccessfulbiddertowhomthecontractisfinallyawardedafterthe
completionofsecondstage(CommercialBid),shallbedisplayedontheNoticeBoard
ofthepurchaseratUnionBankofIndia,DepartmentofInformationTechnology,Adi
ShankaracharyaMarg,OppPowaiLake,Powai,Mumbai.
We enclose Demand Draft/Bank Guarantee for 5,00,000.00 (Rupees Five Lac only)
favoringUnionBankofIndiaandpayableatMumbai,towardsbidsecurity,detailsof
thesameisasunder:
No.
Date :
NameofIssuingBank:
Datedat____________this____________dayof__________2013
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RFPforImplementationofOracleGeneralLedgerSystem
Yoursfaithfully,
For_________________________
Signature____________________
Name_______________________
AuthorizedSignatories
(Name&Designation,sealofthefirm)
Date:
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RFPforImplementationofOracleGeneralLedgerSystem
47. AnnexureB(BIDForm)
RefNo
Place:
Date:
To,
TheGeneralManager
UnionBankofIndia,DepartmentofInformationTechnology,
AdiShankaracharyaMarg,
JogeswariVikhroliLinkRoad,
Mumbai400072,INDIA
DearSir,
HavingexaminedtheRequestforProposal(RFP)RefNo.________thereceiptofwhichis
hereby duly acknowledged, we, the undersigned, offer to supply, deliver, implement,
customizeandcommissionthevariousrequirementsinconformitywiththesaidRFPforthe
sum mentioned in the Price Bid or such other sums as may be ascertained in accordance
withtheScheduleofPricesattachedandmadepartofthisBid.
We undertake, if our Bid is accepted, to deliver the goods/ provide the services in
accordancewiththeDeliverySchedule/implementationschedulespecified.
Weagreetoabidebythisbidforaperiodof180daysfromthelastdateofsubmissionof
Bidandshallremainbindinguponusandmaybeacceptedatanytimebeforetheexpiration
ofthatperiod.
WeherebyagreetoparticipateandabidebyalltermsandconditionsofReverseAuction.
We furtherconfirm that, in case we offersystem and/or other software manufactured by
anothercompany,suchsoftwareoperateseffectivelyonthesystem offeredbyusandwe
arewillingtoacceptresponsibilityforitssuccessfuloperations.
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RFPforImplementationofOracleGeneralLedgerSystem
Until a formal contract is prepared and executed, this bid, together with your written
acceptance thereof and your Notification of Award, shall constitute a binding Contract
betweenus.
We undertake that, in competing for (and, if the award is made to us, in executing) the
above contract, we will strictly observe the laws against fraud and corruption in force in
IndianamelyPreventionofCorruptionAct1988.
Commissionsorgratuities,ifanypaidortobepaidbyustoagentsrelatingtothisBid,and
tocontractexecutionifweareawardedthecontract,arelistedbelow:
______________________________________________________________________
Name&addressofagentAmount¤cyPurposeofcommissionorgratuity
*(Ifnone,statenone)
______________________________________________________________________
Weunderstandthatyouarenotboundtoacceptthelowestoranybidyoumayreceive.
Datedthis........Dayof...............2013
(Signature)
(Inthecapacityof)
Dulyauthorizedtosignbidwithsealfor&onbehalfof(Name&AddressoftheBidder)
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RFPforImplementationofOracleGeneralLedgerSystem
48. AnnexureC(Bidderprofile&otherinformation)
SerialNo.
1
Parameters
Response
NameoftheFirm/Company
YearofIncorporationinIndia
NamesofthePartners/Directors
NameandAddressofthe PrincipalBanker
Addresses
AuthorizedContactperson
a)NameandDesignation
b)Telephonenumber
c)EmailID.
b)LocalOfficeinMumbai
a)HeadOffice
Financialparameters
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RFPforImplementationofOracleGeneralLedgerSystem
BusinessResults(lastthreeyears)
Turnover
201011
201112
201213
mentioned.Nottoincludegroup/subsidiary only)
Companyfigures)
AuthorizedSignatories
(Name&Designation,sealofthecompany)
Date:
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RFPforImplementationofOracleGeneralLedgerSystem
49. AnnexureD(DocumentsforEligibilityCriteria)
Sr. EligibilityCriteria
No
Documents
Requested
1.
Copyofthe
Letterof
Incorporation/
registration
2.
3.
Letterfrom
user
organization
mentioning
successful
completionof
advisory
assignmentsor
Implementatio
nofOracle
GeneralLedger
4.
TheBiddermusthave
minimumannualturnoverof
Rs.10Crforeachofthelast
three(3)financialyearsfrom
Indianoperation.
Certified/
Audited
BalanceSheets
andP&L
statementsfor
last3years
5.
TheBiddershouldhaveown
supportcenter/Officein
Self
declarationby
authorized
Page56of87
Details
Ref
Page
No
Remarks
Supporting
Document
Provided
bybidder
RFPforImplementationofOracleGeneralLedgerSystem
6.
Mumbai.
signatorywith
addressesof
support
centers/
officesontheir
letterhead
Undertaking
byauthorized
signatory(on
theirletter
head)that
theyhavenot
beenblack
listedbyanyof
theGovt.
Authorityor
PSUs
AuthorizedSignatories
(Name&Designation,sealofthecompany)
Date:
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RFPforImplementationofOracleGeneralLedgerSystem
50. AnnexureE1(UnpricedBillofMaterial)
Commercial bid format table (without the prices) should be submitted along with the
technicalbidasUnpricedbillofMaterial.Anymentionofpricesinthiswouldleadto
disqualificationofthebidder.
TableA
Serial Requirement/Quantity
BasicPrice(A)
No.
YES/NO
YES/NO
YES/NO
YES/NO
YES/NO
YES/NO
TotalEstimatedfeesforTable1
XXX
PleaseprovidebreakupofAnyothercost
Notes:
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1. ForthepurposeofTCO,oneyearpostgoliveonsitesupportisconsidered.However
theratesforsupportwillbevalidfor5yearsaftercompletionoffirstyearsupport.
Theonsitesupportwillstartfromthedateofgolive.
2. TheIndicativeCommercialOffershouldbegivenintheaboveformatonly.
3. ThereshouldbenoconditionsmentionedintheCommercialOffer.
4. Commercialofferswithconditionswillberejected.
5. AllcostsshouldbeonlyinIndianRupeesandallpaymentswillalsobeonlyinIndian
Rupees.
Theratesbelowshallbevalidforfiveyearsfromdateofapplicationgoliveforanyservices
requiredbythebankforapplicationsupportandchangemanagement.Astheexactscope
ofsuchservicescannotbeestimatednowthebiddershouldquoteasperthetablebelow.
Thisnotionalpriceshallbepartofthetotalpriceforevaluation.Thebankshallavailandpay
forsuchservicesinactualbasis.
TableB
ResourceLevel
RateperPersonMonth
Year1
B
Numberof
Man
Months
A
Total= (AxB)
Level1Juniorlevelresource
Level2Middlelevelresource
TotalestimatedfeesforTableB
XXX
Finalcommercialbidvalue=TotalofTableA+TotalofTableB
Notes:
1. Order for the Scope indicated in the Table B will be placed if required during the
contractperiod.
2. Thepricequotedfortheprojectshouldbeinclusiveoftaxesandcharges.
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3. ThebaselocationfortheprojectexecutionwouldbeMumbai.
4. TheServiceProviderhastoworkasperthetimingoftheBank.
Allpricestobevalidforentireperiodofcontract.
AuthorizedSignatories
(Name&Designation,sealofthecompany)
Date:
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51. AnnexureE2(BillofMaterial)
TableA
Serial Requirement/Quantity
BasicPrice(A)
No.
(PleaseSpecify)
TotalEstimatedfeesforTable1
XXX
PleaseprovidebreakupofAnyothercost
Notes:
1. ForthepurposeofTCO,oneyearpostgoliveonsitesupportisconsidered.However
theratesforsupportwillbevalidfor5yearsaftercompletionoffirstyearsupport.
Theonsitesupportwillstartfromthedateofgolive.
2. TheIndicativeCommercialOffershouldbegivenintheaboveformatonly.
3. ThereshouldbenoconditionsmentionedintheCommercialOffer.
4. Commercialofferswithconditionswillberejected.
5. AllcostsshouldbeonlyinIndianRupeesandallpaymentswillalsobeonlyinIndian
Rupees.
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TableB:OptionalServicesforapplicationsupport/changemanagement
Theratesbelowshallbevalidforfiveyearsfromdateofapplicationgoliveforanyservices
requiredbythebankforapplicationsupportandchangemanagement.Astheexactscope
ofsuchservicescannotbeascertainednowthebiddershouldquoteasperthetablebelow.
Theratequotedforoneyearshallbeapartofthetotalpriceforevaluation.However,the
rateswillbevalidfor5yearsfromgolive.
Thebankshallavailandpayforsuchservicesinactualbasis.
ResourceLevel
RateperPersonMonth
Year1
B
Numberof
Man
Months
A
Total= (AxB)
Level1Juniorlevelresource
Level2Middlelevelresource
TotalestimatedfeesforTableB
XXX
Finalcommercialbidvalue=TotalofTableA+TotalofTableB
Notes:
1. Order for the Scope indicated in the Table B will be placed if required during the
contractperiod.
2. Thepricequotedfortheprojectshouldbeinclusiveoftaxesandcharges.
3. ThebaselocationfortheprojectexecutionwouldbeMumbai.
4. TheServiceProviderhastoworkasperthetimingoftheBank.
Allpricestobevalidforentireperiodofcontract.
AuthorizedSignatories
(Name&Designation,sealofthecompany)
Date:
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RFPforImplementationofOracleGeneralLedgerSystem
52. AnnexureF(ReverseAuctionProcess)
RFPforBanksOracleGeneralLedgerSystem
ReverseAuctionthroughEProcurement
The detailed procedure for Reverse Auction to be followed in the RFP for Banks
ImplementationofOracleGeneralLedgerSystemProjectisgivenbelow:
The response to the present tender will be submitted by way of submitting the Technical
offer & Indicative Commercial offers in separate sealed covers. The technical details with
the relevant information /documents/acceptance of all terms and conditions strictly as
describedinthistenderdocumentwillhavetobesubmittedbytheBidders.TheIndicative
commercial bids submitted by the Bidders who are short listed in the technical bid
evaluation process will be opened and those Bidders will be invited to participate in the
onlineReverseAuctiontobeconductedbythecompanyselectedbytheBank.Bidderswho
areshortlistedfromTechnicalevaluationwillbetrainedbytheReverseAuctionCompany
forthispurpose,andtheywillhavetoabidebytheEbusinessrulesframedbytheBankin
consultation with Reverse Auction Service provider. The ebusiness rules are furnished
hereunderinthisdocument.
Further,pleasenotethattheBidder(s)whodonotqualifyinthetechnicalbidprocesseswill
notbeconsideredforparticipationinReverseAuction.Forparticipatinginreverseauction
digitalsignatureisaprerequisite.
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RFPforImplementationofOracleGeneralLedgerSystem
BUSINESSRULESFORREVERSEAUCTION
1. APPLICABILITY:
1.1. Reverse Auctions are carried out under the framework of rules that are called
BusinessRules.
1.2. All vendors participating in Reverse Auction shall understand/accept and give an
undertaking for compliance with the same to the Bank in the prescribed format
ExhibitA.
1.3. Anyvendornotwillingtosubmitsuchanundertakingshallbedisqualifiedforfurther
participationrespectingtheprocurementinquestion.
2. ELIGIBILITY:
2.1. Only vendors who are technically qualified and who submit the prescribed
undertaking to the Bank alone can participate in Reverse Auction relevant to the
procurementforwhichRFPisfloated.
3. COMPLIANCE/CONFIRMATIONFROMVENDORS:
3.1. ThevendorsparticipatinginReverseAuctionshallsubmitthefollowingdulysigned
bythesameCompetentAuthoritywhosignstheofferdocumentsinresponsetothe
RFP:
3.1.1. Acceptance of Business Rules for Reverse Auction and undertaking as per
formatinExhibitA.
3.1.2. Agreementbetweenserviceproviderandvendor.(Thisformatwillbegiven
bytheserviceproviderpriortoannouncementofReverseAuction.)
3.1.3. Letterofauthorityauthorizingthename/sofofficial/stotakepartinReverse
AuctionasperformatinExhibitB.
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4. TRAINING:
4.1. TheBankwillfacilitatetrainingforparticipationinReverseAuctioneitheronitsown
orthroughtheserviceproviderfortheReverseAuction.
4.2. Where necessary, the Bank/service provider may also conduct a mock reverse
auctiontofamiliarizethevendorswithReverseAuctionprocess.
4.3. Any vendor/bidder not participating in training and/or mock reverse auction shall
do so at his own risk and it shall not be open for him to make any
complaint/grievancelater.
5. TOTALCOSTOFOWNERSHIP(TCO):
5.1. TCOreferstotheaggregateamountpayablebytheBankfortransferofownership.
5.2. TCOshallencompassbutnotbelimitedtothefollowing:
5.2.1Costofservices.
5.2.3 Allexistingtaxes(includingsalestax/VAT),dutiesandleviesincludingservice
tax.
5.2.4 Installationandcommissioningcharges,ifany.
5.2.5 The prices should include the comprehensiveonsite warranty maintenance,
services,andvisitstotheconcernedofficesasspecifiedintheRFP.
5.2.6 Trainingcostsfortheproduct/service/equipmentifandasdefinedinRFP.
5.3. TCO,however,shallnotincludevariablesofoctroiandentrytax.Theseshallbepaid
asperactualandonproductionofreceipts.However,nopenaltiesrespectingoctroi
orentrytaxshallbepaidbytheBankandthevendorshallbearsuchexpenses.
6. DATE/TIMEFORTRAINING:
6.1. The Venue, Date, Time etc. for training in Reverse Auction shall be advised at the
appropriatetime.
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RFPforImplementationofOracleGeneralLedgerSystem
6.2. The Bank shall Endeavour to fix such Date/Time at mutual convenience to the
vendor/s,serviceproviderandtheBank.
6.3. No request for postponement/fixing of Training Date/Time shall be entertained
whichinthesoleviewanddiscretionoftheBankmightresultinanyavoidabledelay
toeithertheReverseAuctionorthewholeprocessofselectionofvendor.
7. DATE/TIMEOFREVERSEAUCTION:
7.1. The Date and Time of commencement of Reverse Auction as also Duration of
ReverseAuctionTimeshallbecommunicatedatleast7workingDayspriortosuch
auctionDate.
7.2. Any force majeure or other condition leading to postponement of auction shall
entitle the Bank to postponement of auction even after communication, but, the
Bank shall be obliged to communicate to all participating vendors the
postponementpriortocommencementofsuchReverseAuction.
8. CONDUCTOFREVERSEAUCTION:
8.1. The Reverse Auction shall be conducted on a specific web portal meant for this
purpose.
8.2. The Reverse Auction may be conducted by the Bank itself or through a service
providerspecificallyidentified/appointed/empanelledbytheBank.
9. SERVICEPROVIDERSROLE&RESPONSIBILITIES:
9.1. InallReverseAuctionsconductedbytheBankthroughaServiceProvider,theBank
shallenterintoaseparateagreementclearlydetailingtheroleandresponsibilitiesof
theserviceproviderhostingthewebportalfortheReverseAuction.
9.2. Forcreatingnecessaryobligationsandrights,theserviceproviderwillalsoenterinto
an agreement with each vendor as per a format designed by him for this purpose.
TheBankshallresolveanypoints/issuesconcerningsuchagreementofvendorand
serviceprovider.
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9.3. While a Service Level Agreement (SLA) by the bank with the service provider is an
arrangementforsmoothandfairconductoftheReverseAuction,theBankshallbe
directlyresponsibletovendorsforfairandtransparentconductofReverseAuction.
9.4. TheserviceproviderattheendofeachReverseAuctionshallprovidethebankwith
alldetailsofthebidsandreportsofreverseauction.
9.5. TheserviceprovidershallalsoarchivethedatapertainingtotheReverseAuctionfor
aminimumperiodof3years.
10. TRAININGANDAUCTION:
10.1. Serviceprovider/auctioneerareresponsibleforconductofadequatetrainingto
all technically qualified bidders representing the reverse auction and bidding
process.
10.2. Eachvendor/biddershallparticipateinthetrainingathis/theirowncost.
10.3. Whereveritisconsiderednecessaryandaskedbythebiddersorasdecidedbythe
auctioneerorbyBankamockauctionmayalsobeconductedforthebenefitofall
concerned.
10.4. Authorizedrepresentativesofthebiddersnamedintheauthorizationlettergiven
bythevendor(ExhibitB)shallbegivenuniqueusername,passwordbytheservice
provider/auctioneer.
10.5. Eachbiddershallchangethepasswordandedittheinformationintheregistration
pageafterreceiptofinitialpassword.
10.6. AllthebidsmadefromtheloginIDgiventobiddershallipsofactobeconsidered
bidmadebythevendor/biddertowhomloginIDandpasswordwereassignedby
theserviceprovider/auctioneer.
10.7. AnybidoncemadethroughregisteredloginID/passwordbythevendor/bidder
cannotbecancelled.Thebidder,inotherwords,isboundtoselltheOfferingas
pertheRFPatthebidpriceofTCO.
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10.8. Every successive bid by the bidder / vendor being decremental bidding shall
replacetheearlierbidautomaticallyandthefinalbidasperthetimeandloginID
shallprevailovertheearlierbids.
10.9. The Bank shall conduct the reverse auction as per the Standard English reverse
auction,thatis,notwobidscanhaveidenticalpricefromtwodifferentvendors.In
otherwords,thereshallneverbeaTieinbids.
11.
PROXYBID:
11.1. Aproxybidisonewherevendorcansubmitthelowestbidamountbyhiminstrict
confidencetothesystemdirectly. Thisobviatesthe needforhim participatingin
thebiddingprocessuntiltheproxybidamountisdecrementallyreachedbyother
bidders.
11.2. Whenproxybidamountisreached,thevendorhasanoptiontorevisetheproxy
bidamountorhecanprefertostartparticipatinginbiddingprocess.
11.3. SinceitisanEnglishauctionwithnoties,twovendorssubmittingidenticalproxy
bidamountandsucceedinginauctionsimultaneouslydoesnotarise.
11.4. Duringtraining,theissueofproxybiddingwillbeclarifiedindetailbytheservice
provider.
12. TRANSPARENCYINBIDS:
12.1. Allbidderswillbeabletoviewduringtheauctiontimethecurrentlowestpricein
portal.Biddershallbeabletoviewnotonlythelowestbidbutalsothelastbid
madebyhimatanypointoftimeduringtheauctiontime.
13. MASKINGOFNAMES:
13.1. Namesofbidders/vendorsshallbeanonymouslymaskedintheReverseAuction
processandvendorswillbegivensuitabledummynames.
13.2. After completion of Reverse Auction, the service provider / auctioneer shall
submitareporttotheBankwithalldetailsofbidandtheoriginalnamesofthe
biddersasalsotheL1bidderwithhis/theiroriginalnames.
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14. STARTPRICE:
14.1. Bank shall determine the start price either on its own or through asking for
informationofpricebandonTCOfromeachvendoratappropriatetimeduring
or at the conclusion of technical evaluation. Based on the price band so
informedbyvendors,Bankwoulddeterminethestartpriceforreverseauction.
15. DECREMENTALBIDVALUE
15.1. Thevendorsshallbeabletobidonlyataspecifieddecrementvalueandnotat
anyotherfractions.TheBiddecrementvalueshallbeRs.7500/or0.25%ofthe
StartpriceoftheReverseAuction,whicheverishigher.
15.2. The bid decrement value shall be rounded off to the nearest thousands of
rupees.
15.3. For the sake of convenience of vendors, the web portal shall display the next
possibledecrementalvalueofbid.Itisnot,however,obligatoryonthepartof
vendorstobidatthenextimmediatelowerlevelonly.(Thatis,bidscanbeeven
at2or3lowerlevelsthantheimmediatelowerlevel.)
16. COPYOFBUSINESSRULES
16.1. The Bank shall supply copy of the Business rules to any vendors / bidders,
wishing to participate in the reverse auction. Such request shall be made in
writingtotheBankbyanauthorizedrepresentativeofthevendor.
16.2. TheBankshallalsohandoveracopyoftheBusinessRuleswithacoveringletter
dulysignedbyanauthorizedsignatoryoftheBank.
16.3. ForanydisputeconcerningtheBusinessRules,thehardcopyofBusinessRules
suppliedbytheBankforthereferenceofreverseauctionprocesswillalonebe
consideredfinalandbidding.
17. SPLITTINGOFORDERS:
17.1. If any RFP specifically authorizes splitting of orders for the sake of reducing
dependencyonsinglesourceofsupplyorprovisionofservice,Bankisentitledto
splittheorderintheorderandasprovidedinRFP.
17.2. Whilesplittingtheorder,BankshallspecifythemaximumquantumforL1,L2etc.
inRFP.
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17.3. IncaseL2vendorisnotwillingtosupplyatL1price,BankshallcallL3,L4etc.in
ordertoarriveatthesplitquantumtobeawarded.
17.4. TheBankshallalsobeentitledtoawardthecontracttoL2,L3orL4etc.bidders
in the event of L1 bidder backing out to honour the commitment, or for that
matternotinapositiontosupplytheofferingasperRFP.
18. REVERSEAUCTIONPROCESS:
18.1. Inordertoreducethetimeinvolvedintheprocurementprocess,Bankshallbe
entitled to complete the entire procurement process through a single Reverse
Auction. For this purpose, Bank shall do all it can to award the contract to L1
bidderorinthecircumstanceswhereawardingofcontractmayhavetobedone
totheL2,L3bidderasprovidedforintheRFP.
18.2. The Bank shall however, be entitled to cancel the procurement of Reverse
Auctionprocess,ifinitsviewprocurementorreverseauctionprocesscannotbe
conductedinafairmannerand/orintheinterestoftheBank.
18.3. ThesuccessfulvendorshallbeobligedtoprovideaBillofMaterialatthelastbid
priceatthecloseofauction.
19. EXPENDITUREONREVERSEAUCTION:
19.1. AllexpensesofreverseauctionshallbebornebytheBank.
19.2. Vendors,however,shallattendthetrainingormockauctionattheirowncost.
20. CHANGESINBUSINESSRULES:
20.1. Any change in Business Rules as may become emergent and based on the
experiencegainedshallbemadeonlybyaCommitteeofsenior/topexecutives
oftheBank.
20.2. Any / all changes made in Business Rules shall be uploaded in the Website
immediately.
20.3. IfanyreverseauctionprocesshascommencedandachangeismadeinBusiness
Rules, it shall be informed immediately to each vendor/ bidder and his
concurrence to / acceptance of the change shall be obtained in writing by the
Bank.
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21. DONTSAPPLICABLETOTHEBIDDER/VENDOR:
21.1. Novendorshallinvolvehimself/itselforanyofhis/itsrepresentativesinany
pricemanipulationdirectlyorindirectlywithotherbidders.Ifanysuchpractice
comestothenotice,Bankshalldisqualifythevendor/biddersconcernedfrom
thereverseauctionprocess.
21.2. Bidder shall not disclose details of his bids or any other details concerning
Reverse Auction process of the Bank to any other third party without specific
permissioninwritingfromtheBank.
21.3. Neither Bank nor service provider / auctioneer can be held responsible for
consequential damages such as no power supply, system problem, inability to
usethesystem,lossofelectronicinformation,powerinterruptions,UPSfailure,
etc. (Bank shall, however, entertain any such issues of interruptions, problems
withopenmindandfairdegreeoftransparencyintheprocessbeforedecidingto
stoporextendtheauction.)
22. GRIEVANCESREDRESSAL:
22.1. Any aggrieved vendor / bidder through Reverse Auction process can make
complaint in writing within 48 hours of the Reverse Auction to the Chief
ComplianceOfficeroftheBank.
22.2. The Chief Compliance Officer along with the Chief Law Officer of the bank and
ChiefofAuditDept.shallgivepersonalhearingtotheaggrievedbidder/vendor
anddecideuponthecomplaint/grievance.
22.3. DecisionoftheGrievanceRedressalCommitteeshallbebindingontheBankas
wellasonallvendorsparticipatingintheReverseAuction.
23. ERRORSANDOMISSIONS:
23.1. On any issue or area of material concern respecting Reverse Auction not
specificallydealtwithintheseBusinessRules,thedecisionofthebankshallbe
finalandbindingonallconcerned.
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53. AnnexureG
COMPLIANCESTATEMENT
(TobesubmittedbyallthevendorsparticipatinginReverseAuction)
ExhibitA
To,
UnionBankofIndia
DepartmentofInformationTechnology
Powai,Mumbai
DECLARATION
1. We ______________________ (name of the company) hereby confirm having
submittedourbidforparticipatinginBanksRFPdated_________forprocurement
of____________.
2.WealsoconfirmhavingreadthetermsofRFPaswellastheBusinessRulesrelatingto
theReverseAuctionforthisRFPprocess.
3.Weherebyundertakeandagreetoabidebyallthetermsandconditionsstipulatedby
Union Bank of India in the RFP document including all annexure and the Business
RulesforReverseAuction.
4. We shall participate in the online auction conducted by _______________ Ltd.
(Auction Company) and submit our commercial bid. We shall also abide by the
proceduresprescribedforonlineauctionbytheauctioncompany.
5. We, hereby confirm that we will honour the Bids placed by us during the auction
process, failing which we shall forfeit the EMD. We also understand that the bank
maydebarusfromparticipatinginfuturetenders.
6. We confirm having nominated Mr ________________, designated as
______________ofourcompanytoparticipateintheReverseAuctiononbehalfof
thecompany.Weundertakethatthecompanyshallbeboundbythebidsmadeby
himIReverseAuction.
7. We undertake to submit the confirmation of last bid price by us to the auction
company/Bank within 48 working hours of the completion of event. We also
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RFPforImplementationofOracleGeneralLedgerSystem
undertake to submit the Bill of Materials for the TCO (Total Cost of Ownership) in
termsofRFP.
Signaturewithcompanyseal
Name:
Company/Organization:
DesignationwithinCompany/Organization:
AddressofCompany/Organization:
Date:
NameofAuthorisedRepresentative:_______________________
SignatureofAuthorizedRepresentative:____________________
Verifiedabovesignature
CompetentAuthoritySignature:___________________________
Date:_________________
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RFPforImplementationofOracleGeneralLedgerSystem
54. AnnexureH
LetterofAuthorityforparticipationinReverseAuction
ExhibitB
To,
UnionBankofIndia
DepartmentofInformationTechnology
Powai,Mumbai
2.WealsoconfirmhavingreadandunderstoodthetermsofRFPaswellastheBusiness
RulesrelatingtotheReverseAuctionforthisRFPprocess.
3. As per the terms of RFP and Business rules, we nominate Mr. ______________,
designated as ______________ of our company to participate in the Reverse
Auction.
4. We accordingly authorize Bank and / or the Auction Company to issue user ID and
passwordtotheabovenamedofficialofthecompany.
5. Both Bank and the auction company shall contact the above named official for any
andallmattersrelatingtotheReverseAuction.
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RFPforImplementationofOracleGeneralLedgerSystem
6.We,herebyconfirmthatwewillhonourtheBidsplacedbyMr.__________onbehalf
of the company in the auction process, failing which we will forfeit the EMD. We
agree and understand that the bank may debar us from participating in future
tendersforanysuchfailureonourpart.
Signaturewithcompanyseal
Name
Company/Organisation
DesignationwithinCompany/Organisation
AddressofCompany/Organisation
Date:
NameofAuthorizedRepresentative:_______________________
SignatureofAuthorizedRepresentative:____________________
Verifiedabovesignature
SignatureofCompetentAuthority:______________
Date:_________________
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RFPforImplementationofOracleGeneralLedgerSystem
Thebiddershouldindicatewhethertherequiredfunctionalitywillbeimplementedornotin
thethirdcolumnoftheabovetable(Yes/No). TheTotalScoreobtainedherewillformpartfor
TechnicalEvaluation.
Serial
No.
Points
Definition
BiddersResponse
ProductP/
customizationC
General
Multiple
accounting
principles
Multiple legal
entities
Scalability
Scan document
merger
ETL
To develop and establish ETL from various
sources/legacy systems i.e. Finacle, Treasury
Domestic and Overseas and other sources which
areidentifiedduringRequirementstudy.
Chart
of Definethechartofaccountsinsuchamannerthat
accounts
account balances can be tracked by following
dimensions. These dimensions can be further
enhancedduringtheactualimplementationphase.
Entity
BranchAllIndiaBranches/OverseasBranches
LineofBusiness
Product
Department
InterEntity
GLAccountCode
Source
Abilitytodefinemultiplelegalentities
AbilitytodefinescalableOrganizationStructure
Abilitytoattachscanneddocument
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RFPforImplementationofOracleGeneralLedgerSystem
Provisionforadditionoffuturedimensions
Mapping from the legacy system i.e. Central
Accounts / Finacle/ Treasury/ Overseas Finacle/
MIS/subsidiaries/others
AccountNumberNumeric/AlphaNumeric(Both)
MultipleAccountwiseGrouping
definecontrolaccounts
Centralizedaccountmaintenancecapability
Costcenterwiseanalysis
Parentlevel/childlevelgroupbasedreports
globalaccountlevelmapping
Calendar
Calendaryear
flexibilityindefiningaccountingperiods
User
defined flexibility for daily / monthly / quarterly ( user
calendaryear
definedperiods)
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RFPforImplementationofOracleGeneralLedgerSystem
Holiday marking
/Unmarking
Calendar open
period
Ledger / Sub
ledger/closing
Softclosing
Provisionofholidaymarking.
Multiplecalendarperiodshouldbein openstatus
andavailableforposting
Have separate period closing capability by sub
ledgersandGeneralLedger
System should support soft closing / Hard closing
both
ReopenCalendar System should allow Reopening of closed period
Period
subjecttovalidauthorization
Currency
Systemshouldsupportmultiplecurrency
Transaction
Processing
Transaction
Systemtosupportstatisticaltransactiontocapture
details
Financial/nonfinancialinformation
Transaction
Posting should be allowed only for balanced
Validation
transactions. However, unbalanced transactions
shouldbesaved,ifrequired
UploadFacility
Uploadtransactionsfromaspreadsheetwithactive
edit, control, checks and validations (as if its
capturedonline)
CopyFacility
Copy existing transactions, edit and use them for
newinput
Back
dated Processtransactions(withrestrictedaccess)related
Facility
topriorperiods
Future
Dated Processtransactions(withrestrictedaccess)related
facility
toFutureperiods
single / Batch Posttransactionssingleorbybatch
Posting
Real
Time Posttransactionsinrealtimeandbatch
transaction
posting
Restrict data entry to those accounts that are
Restricted
markedascontrolaccountssuchaspayablecontrol,
Transaction
receivable control, bank account, depreciation
posting
accountsetc.
Errorhandling
Provide immediate, online popup to the user of
erroneoustransactions.Advisereasonforerrorand
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RFPforImplementationofOracleGeneralLedgerSystem
providetheabilitytoentercorrectionsonline.
Reporting
Numbering
Recurring
Transaction
Transaction
Template
Formula based
template
Modify features
of
recurring
transactions
BatchReversal
Template:Tohavecertaintransactiontemplatesso
thatthesameisusedduringthetransactionentry.
Setup recurring transactions with amounts or
formula
Generate recurring transactions and modify the
generatedtransactionifrequired
Setupautomaticandmanualreversingtransactions.
Forexample,createautomaticreversaltransactions
uponopeningaperiodofaccrualtransactions
Back / Value Posting to periods irrespective of transaction date
datedfeatures
(in the transaction entry there must be field to
specify to which period the transaction will be
posted)
transactionsshouldbeinapositiontobereversed
Transaction
Reversal
/ orcancelledwithappropriateauthorization
cancellation
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RFPforImplementationofOracleGeneralLedgerSystem
Reversal
transactions
BulkReversal
Sub
Ledger
Accounting
Integration of All transactions originating from sub ledgers in
Modules
Oracle(Payables,Assetsetc.)shouldcreateentries
intheGeneralledger
GLlevelPosting Transactions originating in other systems or sub
ledgersmayberequiredtobepostedinthegeneral
ledgereitherindetailorinsummary.Thiscouldbe
doneforindividualjournalaswellasautoposting
Upload
Receive direct journal feeds from various systems,
suchasFinacle
Straight through The system should allow posting transactions to
Process
GeneralLedgerdirectlyfromthesubledger.
10
Approval
11
Inter
Branch
Accounting
Default
accountingrules
Reconciliation
Processinterbranchaccounting
RFPforImplementationofOracleGeneralLedgerSystem
Summary
Ability to provide interorganization transaction
position
summaryregisterbybusinessarea
Specific
inter Abilitytoidentifytheinterorganizationbalances
branchaccounts
12
YearEndClosing
Main
Closing
period
OpenPeriod
Exceptional
report
Earning
retention
Validation
checks
Dashboard
facility
Entity
based
closing
Backdatedentry
P&LInitialization
Carry forward
facility
13
Consolidation
Consolidated
Statements
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Abilitytoprepareconsolidatedfinancialstatements
annually taking subsidiaries and associates
companysfinancialstatementsintoconsideration
Elimination
Ability to generate elimination entry for inter
companytransactionsautomatically
entry
Subsidiaries
Abilitytogenerateminorityinterestforsubsidiaries
andassociatesfromthesystem
Currency
Flexibility in defining and generating report in any
Flexibility
currency.
User
Defined Consolidation based on various user defined
Grouping
groupingi.e.Branch/Region/Zone/STCetc.
RFPforImplementationofOracleGeneralLedgerSystem
Segment
reporting
Segmentwiseconsolidation
14
Inquiry
VariousQueries
Rangeofaccountsorsegments
Summarizedatvariouslevelsofparents/summary
accounts
Foraperiodorforarangeofperiods
Actualorbudgetorbothwithvariance
Periodtodate,yeartodateorquartertodate
Performbudgetvs.actualwithvarianceinquiry
Inquireaccountbalancesfornetchangeandperiod
balances
Cross Module Perform cross module drill down. From account
drilldown
balance to summarized journal to detailed journal
lineandfinallytothetransactionwindowwhereit
isinput
Transaction
Printandviewpostedtransactionentries(historical
View
transaction entry listing) by different criteria such
as:
TransactionNumber
Amount
Period
Dateofentry
TransactionSource,CategoryandType
User
Defined Apart from the above system should support
Queries
varioususerdefinedAdhocQueries
15
Reporting
Compliance
BalanceSheet
ProfitandLossAccount
SchedulesformingpartofBalanceSheetsuchas:
Capital
ReservesandSurplus
Deposits
Borrowings
OtherLiabilitiesandProvisions
CashandBalanceswithReserveBankofIndia
Balances with Banks and Money at Call and Short
Notice
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RFPforImplementationofOracleGeneralLedgerSystem
Investments
Advances
FixedAssets
OtherAssets
ContingentLiabilities
Schedules forming part of Profit and Loss Account
suchas:
InterestEarned
OtherIncome
InterestExpended
OperatingExpenses
SegmentReportingasperAS17
CashFlowStatement
ConsolidatedFinancialBalanceSheet
ConsolidatedProfitandLossAccount
Schedules forming part of Consolidated Balance
Sheetsuchas:
Capital
ReservesandSurplus
Deposits
Borrowings
OtherLiabilitiesandProvisions
CashandBalanceswithReserveBankofIndia
Balances with Banks and Money at Call and Short
Notice
Investments
Advances
FixedAssets
OtherAssets
ContingentLiabilities
Schedules forming part of Consolidated Profit and
LossAccountsuchas:
InterestEarned
OtherIncome
InterestExpended
OperatingExpenses
Segment Reporting as per AS17 for Consolidated
Financials
ConsolidatedCashFlowStatement
AbridgedBalanceSheet
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RFPforImplementationofOracleGeneralLedgerSystem
16
Reporting
General
Systemshouldsupportalltheabovereportsforthe
present aswell as previous periods for which Data
isavailableinGLandConsolidatedClosingPackage.
Periodtodate
Yeartodate
Summarized
Detailed
Pre Initialization System should have capability to generate the
Report
report even after initialization of data during year
endclosing.DuringyearendclosingAlltheIncome
andExpenditureheadsbalancegetinitializedsothe
balance in all the accounts when extracted will be
zero in the new financial year so system should
havethelogictoHandlethisscenario.
TrialBalance
Generatetrialbalancesummarizedanddetailed
Reprintreportsforpriorperiods
VarianceReport Monthly variance analysis between actual versus
budget
Flexibility
in Ability to include desired decimal digits for
currencies on all financial reports with minimum 2
currency
decimals.
precision
Financial
FinancialStatementsPrintFinancialStatementsto
Statement
Screenandasoutput
Financial Statements Incorporate Information from
SubModules
RFPforImplementationofOracleGeneralLedgerSystem
Security
Account
level Accessshouldbeprovidedonrolesbased.
restriction
maker, checker ItshouldbebasedonLimits/natureofentriesetc
concepts
user level Validation of various user ids and checking of
restriction
adequatePrivilege
Restricted
Specificreportsfortransactionpostedinrestricted
postingview
accounts
DataFreezing
Once reporting period results are finalized and
freezed, no alteration should be allowed through
anyuserID.
AuditTrails
Master
Audit trail to track changes like Addition, Deletion
Modification
and Modification to master data e.g. Chart of
Accounts.
Transaction
Audit trail to track changes like Addition, Deletion
Audit
and Modification to transaction data e.g.
TransactionEntryposted
PeriodAudit
Forreopeningoffiscalyearperiods
Eventtracking
Changesinthesystemshouldhaveaudittrail.
Transaction
Abilitytoidentifythewho,thewhat,andthewhen
Auditdetails
ofchangesmadetothetransactions
Lookupfacility
Providefullonlinehelplookupfacilityforallofthe
fields within journal data entry, including account
numbers and display descriptions for code
verification etc. Aggregation should be at Branch /
Region/Zone/Colevelshouldbepossible.
17
18
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RFPforImplementationofOracleGeneralLedgerSystem
19
GL
Inhouse/Legacypackages
20
Consolidation
closingpackage
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RFPforImplementationofOracleGeneralLedgerSystem
56. Reports
ReportunderGL:
Themandatoryreportswhichareavailableinlegacysystemshouldbemadeavailablein
OracleGLaswellasnewreportsifrequiredasperneedbasisshouldalsobedeveloped.
ReportsunderConsolidatedClosingPackage:
Themandatoryreportswhichareavailableinlegacysystemshouldbemadeavailablein
OracleGLaswellasnewreportsifrequiredasperneedbasisshouldalsobedeveloped.
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