Colleagues
A GUIDE FOR ICT MENTORS
Ministry of Education
Standards Department
Contents
ACKNOWLEDGEMENTS ..................................................................................................................................... 3
INTRODUCTION .................................................................................................................................................... 5
PURPOSE ................................................................................................................................................................. 5
MINISTRY RESOURCES SUPPORTING ICT INTEGRATION ........................................................................... 6
Teaching and Learning ........................................................................................................................................ 6
Staff Development .............................................................................................................................................. 6
District Planning .................................................................................................................................................. 6
UNDERSTANDING ADULT LEARNERS ............................................................................................................. 7
WHAT IS ICT INTEGRATION? ............................................................................................................................. 9
A Framework for Looking at ICT Uses .............................................................................................................. 9
Technology and Learning Spectrum ................................................................................................................. 10
MENTORING AS A PROCESS ............................................................................................................................. 11
Mentoring A Learner-Focused Relationship .................................................................................................. 11
Characteristics of a Good Mentor ..................................................................................................................... 12
The Rewards of Being a Mentor ....................................................................................................................... 13
SETTING UP A MENTORING PROGRAM IN ICT ............................................................................................ 15
Visions and Goals .............................................................................................................................................. 15
Useful District and School Models ................................................................................................................... 15
Recruiting and Selecting Mentee Teachers ....................................................................................................... 15
Gathering District Information and Resources ................................................................................................. 16
GETTING STARTED WITH ICT MENTORSHIP ............................................................................................... 17
Planning Initial Mentoring MeetingsOutlines, Models and Materials .......................................................... 17
Assessing the Needs and Interests of Teachers ................................................................................................. 17
Self-Assessing ICT Skills ................................................................................................................................. 17
Scanning Local Technology Resources ............................................................................................................. 17
Creating Personal Action Plans ......................................................................................................................... 17
Suggestions for Working With Mentee Teachers .............................................................................................. 20
ICT Uses and the Process of Change ................................................................................................................ 21
Acknowledgements
This Guide derives from the work of Margaret Fryatt and Del Morgan on the Grades 6-9 ICT Integration Initiative,
and includes resources originally developed for mentorship training sessions provided in all regions of the province
during 2001 and 2002. These resource materials are now revised based on the knowledge gained from these training
sessions.
The Ministry wishes to acknowledge Margaret Fryatt and Linda Coupal who provided substantial assistance in the
development of these revisions.
Introduction
As an educator, you know ICT offers powerful new opportunities to enrich student learning. You also know teachers
need much more than hardware and software to incorporate those opportunities into their teaching. If teachers are to
make ICT a dynamic part of their daily work, they need time, resources, training, and encouragement to develop new
skills and the confidence to use them.
Purpose
The purpose of this guide is to provide technology-using educators with practical tips and ideas for helping
colleagues gain confidence, skills, and new ways of thinking about how they can transform their classrooms with
ICT. The guide provides background information on mentoring and a variety of resources and ideas to support
professional development that will build knowledge and capacity.
It is important to acknowledge that professional development is only part of the foundation needed to successfully
integrate ICT into teaching and learning. This guide is part of a collection of resources provided by the Ministry of
Education. The collection provides resources for professional development, teaching and learning, assessment and
district planning.
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Sample Units
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Staff Development
Working with Colleagues: A Guide for ICT Mentors
Evaluating Student Computer-Based Products Workshop Guide
Staff Development
Working with Colleagues: A Guide for ICT Mentors is
a companion resource for Getting Started with ICT
Integration and the Sample Units. It provides mentors
with principles of mentoring, tips for working with
adult learners and supporting teachers through a change
process. A primary focus of the document is the
development of learning projects and lessons that
address provincial learning outcomes and use ICT to
add maximum value to student learning. An appendix
includes adaptable templates and suggestions for
developing action plans with colleagues.
Evaluating Student Computer-Based Products is a
guide for a teacher workshop on the assessment of ICT,
and includes sample lessons that integrate technology.
The evaluation of computer-based products uses
District Planning
Grappling with Accountability is a comprehensive
resource to assist district decision-makers in
establishing goals and parameters for technolgy
programs. The focus is on sustainability and improving
student results. A complete set of data collection tools
and planning templates are included in the resource.
Four Cornerstones is a brochure with a detailed
description of the four cornerstones of ICT integration:
Readiness for change; Teaching and Learning;
Technology Development; and, System Capacity.
Characteristics of Adult
Learners
Build opportunities for teachers to talk to each other about the skills
they are learning and how they are using them.
Adult learners bring personal experience and knowledge to the learnng situation. They also need a high degree of
autonomy. Paying attention to these qualities will help you to be a more successful mentor.
think about a successful technology learning experience you have had as a teacher. What made it
successful?
share this experience with each other and then identify common elements of your experiences. These can
be listed on a chart and organized into categories to be described to the larger group.
create a T-chart on a piece of paper. In one column, list the things that work well with adult learners. In
the other column, list problems, difficulties, or obstacles adult learners may encounter.
1. Dias, L. (2001). Technology Integration. Learning and Leading with Technology, 27 (3), [Online]. Available:
http://www.iste.org/L&L/27/3/index.html
Literacy Uses
Tr a n s f o r m i n g U s e s
Teacher talk is same learning stories even though Teacher talk about student work is about new
learning talk.
Te c h n o l o g y F o c u s
thinking skills.
business.
Learning keyboarding.
Learning hardware and software.
Learning programming languages
including html.
Playing games or other technology
activities during free time.
Students projects are technology
useful to others.
Table 4: Grapplings Technology and Learning Spectrum, Grappling with Accountability 2002
10 Ministry of Education 2002
MENTORING AS A PROCESS
The ICT mentor has a critical role. You provide
colleagues with training, support, and advice, and
collaborate with them as they move towards more
effectively integrating ICT into their teaching and
learning.
As a collaborator, you share in planning, decisionmaking, and problem solving. Ideas can be
developed in a number of ways, such as
brainstorming or exploring resources, but
decisions and choices are made as a team.
Successful collaboration leads to mutual growth,
learning, and respect.
MentoringA Learner-Focused
Relationship
Mentoring is a learner-focused relationship. The aim is
to provide an appropriate degree of challenge and
support so participating teachers can build competence
and the confidence to solve their own problems. It is
about fostering independence.
MT
MT
Collaborating
Consulting
M = Mentor
As a consultant, the mentor is often seen as the person
who supplies the answers.2 This contrasts with the
situation where the mentor is acting in a coaching role
and the mentee teacher is doing most of the talking.
The most empowering roles for the mentor to assume
are the roles of collaborator and coach. As
collaborators, the two parties work together to find
answers. As a coach the mentor supports the mentee
teacher in finding his or her own answers.
MT
Coaching
MT = Mentee Teacher
2. Lipton, L. & Wellman, B. (2001). Mentoring matters: A practical guide to learning focused relationships
Sherman, CT: MiraVia.
Discuss the question, What is mentoring? After exploring the idea, represent the results of the
discussion using any effective means for communicating your thinking. (Consider metaphors,
alliterative poems, mini dramatizations, diagrams, songs, symbols, or whatever comes to mind.)
B)
Think about someone who has acted as a mentor for you. Share the qualities this person exhibited. This
may be through stories about your mentor or a list of the personality traits and skills that had the most
impact on you. Compare the findings to the Characteristics of a Good Mentor found in Appendix 1.
C)
List the personal qualities that build learner-focused relationships, where the mentor supports learning
and learners are in charge of the learning, identifying what is important and the context within which
they are willing to apply new skills and ideas.
3. Bernajean Porter, Grappling With Accountability: Resource Tools for Organizing and Assessing Technology for Student Results.
Bjpconsulting. 2001
Pre-Planning
Guiding Questions for Mentee Teachers (MTs)
Pre-Planning: Self-Assessment
What are my current ICT skills?
What are the gaps I want to fill?
Action Planning
Guiding Questions for Mentee Teachers (MTs)
Trialability
Relative
Advantage
4. Quotes in Dias, Laurie. Technology Integration. Learning and Leading with Technology, Vol. 27, No. 3, (2001)
http://www.iste.org/L&L/27/3/index.html
ICT INTEGRATION:
BUILDING YOUR OWN LESSONS
Integrating ICT effectively and appropriately means
creating lessons that:
1. Curriculum Connections
results
the process?
Compare the questions in Column A to those in Column B of Critical Question Activity Part I
(Appendix 8)
List key features of the Column A questions. Share these features with the large group and create a
master list
Select the five criteria that seem to be most important to high quality critical questions
Decide which are and which are not examples of critical questions
Partner with someone who teaches the same grade or subject as you and list unit topics they are
currently using with students
Share. To extend the activity, record the suggested questions, post them around the room, and give
participants time to add refinements, variations, or additional questions.
Celebrate successes
Encourage mentee teachers to repeat the selfassessment and note their progress
A Final Word
Integrating technology requires more than learning
basic ICT skills. To be effective and lasting, the
successful integration of technology must be based on
sound pedagogy.
The principles of learning listed in the Integrated
Resource Packages relate to all learning in BC schools.
APPENDICES
Appendix 1 .................................. Characteristics of a Good Mentor
Appendix 2 .................................. Scan of Available Technology Resources
Appendix 3 .................................. District Information to Consider
Appendix 4 .................................. Sample Outline for Formal Mentor Meetings
Appendix 5 .................................. Technology Self-Assessment
Appendix 6 .................................. Pre-Planning Template
Appendix 7 .................................. Action Planning Template
Appendix 8 .................................. Critical Question Activity Part 1
Appendix 9 .................................. Critical Question Activity Part 2
Appendix 10 ................................ Integrated Lesson Template
Appendix 11 ................................ Organizing and Managing the Classroom
31
Rarely
Sometimes
Frequently
Most of the
time
Mac:
PC:
How many computers are available to you in each of these locations? How many are connected to the Internet
and at what speed?
Total Number
# with Internet
Speed
Classroom:
Computer Lab:
Library:
Other:
Equipment
_____Scanner
_____Black-and-white printer
_____Camcorders
_____Colour printer
_____Other
Software
Productivity Suites
AppleWorks
ClarisWorks
Microsoft Office
Microsoft Works
Lotus
Other:
Other Software
HyperCard
PageMaker
HyperStudio
Photoshop
KidPix
Inspiration
Outlook
Eudora
Others:
Internet Browsers
Internet Explorer
Netscape Navigator
CELEBRATE SUCCESSES
N = Novice
I = Intermediate
A = Advanced
A
Use a mouse to point, click, and drag.
Save documents both on the hard drive and on another drive.
Know what to do if a computer locks up.
Disconnect the computer and set it up in another location.
Install application software.
Start up and shut down the computer; open and close a program; insert and eject a disk or CD-ROM.
Open a file from a disk or folder and save a file to a disk or folder.
Select printers and solve common printing problems.
Create and maintain backups.
Create and organize favourite files (e.g. copy, rename, move and/or delete files).
Use a word processor for personal correspondence.
Cut, copy, and paste text within an application and between applications.
Use a database to enter, edit, sort, manipulate, and interpret data.
Use a spreadsheet to enter, edit, manipulate, graph, and interpret data.
Send, reply, and forward email.
Send and read email attachments.
Access a specific web page (URL) and search the Web using a variety of tools.
Evaluate search engines and know which one to use.
Determine the validity and reliability of information obtained through a variety of electronic
resources.
Use the video projector for a classroom presentation.
Use electronic resources (e.g., on-line encyclopaedias, catalogue, WWW) to locate information.
A
Change default settings.
Use troubleshooting techniques to solve basic technical problems encountered when using
instructional technology.
Connect a computer to a projection device for a presentation or whole-class instruction.
Configure a computer to connect with a network.
Use imaging devices such as scanners and digital cameras.
Perform advanced formatting functions such as page numbering, customized tabs, headers and footers,
bullets, styles, special indentations, borders and shading, etc.
Perform advanced editing functions such as inserting breaks, searching for and replacing text, hiding
and displaying paragraph marks, using the clipboard, etc.
Develop and present an electronic multimedia presentation such as one created in PowerPoint or
HyperStudio.
Create a graph from spreadsheet data.
Create a report (query/find request) in a database and sort the results.
Insert an object, graphic, or audio file into Word or PowerPoint.
Use mail merge to create and print form letters, envelopes, and mailing labels.
Import and edit a variety of graphic images from various sources
Reduce, enlarge, or crop a graphic and convert graphics from one file format to another.
Record video footage and import/export to and from computer and VHS tape.
Use email, newsgroups, or other web browser applications to obtain primary research from
professionals, target audiences, or companies.
Create and manage a classroom web page.
Download and decompress files/images from the Internet.
A
Electronically process lessons or assignments.
Develop lesson plans integrating word processing into core curriculum objectives.
Research lesson plan ideas on the World Wide Web.
Develop a listing of URLs that correlate with curriculum and computer skills.
Use the Internet to enrich and improve teaching.
Create an assessment rubric for ICT skills.
Identify Internet resources for rubric development.
Access and utilize research and resources on the Internet.
Have a personal professional development plan that addresses growth in the area of educational
technology.
Evaluate, select, and integrate computer technology-based instruction in the curriculum of the
appropriate subject area and/or grade level.
Use the students as the experts in areas of technology.
A
Use technology to provide students with real-world problems.
Use technology in teaching to increase interactivity/collaboration among the students.
Design lessons that require students to use electronic resources to access and retrieve information
from a variety of sources, including primary sources.
Design lessons that require students to use the Research Quest model.
Design lessons that apply technology to help students visualize information and create patterns.
Design lessons that apply technology to develop critical-thinking skills and creativity.
Design activities that foster electronic collaboration.
Design projects using technology to compile, organize, analyze, and synthesize information.
Design lessons that require students to use a database and/or spreadsheet to collect, organize,
manipulate, graph, and interpret data.
Design lessons that require students to use a computer slide show to organize and present information.
5. Ethical use
N
A
Understand and follow the schools/school districts Acceptable Use Policy with students.
Understand privacy issues as they relate to the Internet.
Model ethical behaviour/acceptable practice when using instructional technology/electronic resources
Reflections
Comments/Observations/Insights:
Column B:
2.
3.
4.
5.
If you could draw upon Hammurabi's Code to add one law to improve the Canadian legal system which law
would you choose and why would it make a difference?
2.
Which Internet search engine would you recommend for use by students in this school? Be prepared to share
the criteria that you have developed to defend your choice.
3.
Compare the construction of Viking ships with the construction of the First Nations canoes.
4.
5.
Has civilization moved forward in our treatment of children as a labour source? Compare child labourers of
the industrial revolution with child labourers of the modern developing world in making your decision.
6.
Identify actions that would make a significant impact on preserving the environment of your local community.
What action would you recommend and why do you think that it would make a difference?
7.
You are building a new community in < insert name of specific region>. Which energy source would you
choose to support this community and how would you persuade others to accept your choice?
8.
How have polar bears been affected by the development of northern communities?
9.
On the next mission to the international space station, NASA will take 10 experiments from schools across
North America. Create an experiment that you feel should be included, and write a rational on why your
experiment should be chosen for the mission.
10.
Terry Fox, Sarah McLachlan, and Wayne Gretsky have been nominated for "all time Canadian" hero. Choose
one person and write about their contributions to Canada.
11.
How does the impact of logging compare with the impact of fishing on salmon survival?
12.
If you could alter one event that led up to the Riel Rebellion to produce a more positive outcome for the Metis
people, which event would you alter? How would this change the outcome of the historical event and what
would be the long-term results of that change for the Metis people?
13.
There is an island overrun with rats. You want to introduce a species to get rid of them. Which species would
you choose and what would the long-term environmental impact of your choice be?
14.
Which 15 places would you choose to include on an travel itinerary for a group of grade 8 students from
British Columbia to provide a complete overview of the significant events, places, people, and
accomplishments of Medieval times in Britain.
15.
Is global warming a problem that Canadians should be concerned about? What actions should we be taking?
OVERVIEW INFORMATION
Title
Curriculum
Connections
Assessment and
Evaluation
How will students demonstrate they have achieved the learning outcomes?
Effective and
engaging learning
experiences
What technology skills and/or goals will be addressed in this lesson or project?
ICT INTEGRATION
Technology Required
What software and hardware are needed for this lesson or project?
Skill Level
Novice
Intermediate
Advanced
Technology Focus
Literacy
Adapting
Transforming
LESSON OR PROJECT
Student-Focused
Activities
What activities will foster student engagement and ensure equitable benefits?
What opportunities will there be for students to make choices and decisions?
Student Assessment
Reflections
How could this activity be adapted, modified or extended to meet the needs of all
learners?
Check the computer lab before you take your class in. What machines are working, which ones are not?
Which machines can access the Internet? Do you know the procedure for logging on and off? Do you have the
necessary passwords to log on?
Do a dry run before you bring the students in - make sure that what you are planning will actually work in the
lab in the way that you have envisioned it.
Become familiar with scheduling procedures for the computer lab or classroom computers at your school.
Some schools make flexible scheduling possible where teachers can book the lab or library for short-term
activities. Other schools make it possible for teachers and students to access unused computers in the lab at
any time.
Organize the lesson to maximize student involvement and independence, and minimize instruction. Review the
instructional components in the classroom so that students know what to do when they go to the lab and can
use their time more effectively.
Support the process with written instructions (handouts or whiteboard) that students can refer to during the
lesson.
Two by Two. Teach two students the new skill. New experts then teach two other students, and so on.
Establish criteria for evaluating the content AND criteria for evaluating the technology skill or process. Many
mentors comment on how easy it is to be distracted by superficial features that make the final product look
very polished and can disguise the lack of content. Have your criteria well laid out and available to the
students at the beginning of unit.
Always have an alternate activity on hand that does not involve technology for those times when the hardware,
software, or connections fail.
Check all URLs you are planning to use in the lab - sometimes sites that you can access at home are blocked in
the lab.
PG -12 Rule. All sites accessed in the lab (any story, any graphic, and any website) must be suitable for
viewing by any 12-year-old. Ask students, "Would you feel comfortable showing this item to me (the teacher),
to your parents, to the principal?"
Provide students with an outline or web page of starter links so that they can click on links rather than typing
URLs.
Prepare for Internet searches in the classroom by providing students with opportunities to identify keywords
and phrases so their use of lab time is more efficient. Remind students to access a variety of sources to verify
information.
Show students how to correctly cite information. The standard rule is "If you can't cite it, you can't use it."
This is true for information, music, and pictures from all sources, including the Internet.
Teach the students to create a word-processed template that includes their name and the auto-date in the
footer. Use this form for each new assignment.
Know and review with the students the Acceptable Use Policy (AUP) before they go to the lab for the
first time.
o Some schools have parents sign two copies of the AUP, one goes on file in the office, the other is a
signed copy in the student organizer which is carried by the student and can be presented in any lab or
classroom when requested by the teacher. Students without this permission are not allowed to access
the Internet.
Use a sticker on the student card or library card, which indicates parental permission to use the Internet. This
card must be on display when the student is online in any school setting.
Make sure that students are aware of lab policies BEFORE they go to the lab. Once the routines are
established, make sure that they are maintained. Post policies in a prominent place and encourage students to
review them.
Have a routine for going to the lab. Some mentors suggest that students line up outside the lab and wait there
to be invited in. Have a routine for exiting the lab. Mentors suggested Chairs in, monitors off, mouse and
keyboards left with the computer.
Do not allow food, drinks or gum in the lab. Teachers are role models so this includes your coffee cup and
sandwich.
Leave time at the end of the lesson to print, log off, etc. so the students are ready to leave at the end of class and the next class can come in on time.
Consider having a seating plan. This is highly recommended by mentors for making more effective use of time
in the lab. It also allows you to track any problems that happen in the lab.
Place the most easily distracted student on the machine that is hooked up to an LCD display unit, as any
wandering from the task is immediately evident.
Seat novice technology users near more advanced students so they have an expert nearby.
Use a buddy system in the lab. As students will often select their friends, the class can be divided into As and
Bs. As and Bs do not work together, but take turns on the computer.
To encourage student problem solving, teach the F4 Policy o F1 = Use the Help Key
o F2= Rephrase the question in the help menu
o F3= Ask a fellow student who looks like they know what is going on for help.
o F4= Ask the Teacher
Suggest that students place a visible object on the computer, such as a Styrofoam or plastic cup or a laminated
HELP sign, so that the teacher can see at a glance who is having problems.
Teach students how to help others, not just solve the problem for them. For example, teach students to:
o Sit beside the person who needs help and ask them to explain what they did and where they ran into
problems
o Show others what to do first, then observe as they follow the same steps with their own computer
o Keep it simple - small steps are easier to follow
o Ask permission from the person needing help, before touching their mouse or keyboard. This gives them
ownership of the computer and the problem
o Use the UNDO command
Have students turn their monitors off or turn their chairs away from the keyboard and monitor so that you have
their full attention.
Ask students to make eye contact with you. "Keep at least one eye on me".
Ask students to place their hands in their laps when you are giving instructions if they are not able to keep their
hands off the keyboard.
Have a routine for the first few minutes of class while students get settled and organized.
Have a "puzzle, problem or website of the day" on screen for students to work on for the first few minutes or
during any down time.
Use the first 5 minutes for students to practice their keyboarding skills in an independent, self-directed activity.
Create basic troubleshooting posters and post in lab. When students have a problem they can read through the
steps and try some basic things before calling on you. In some settings these are called What if posters. For
example:
o What if your computer locks up or freezes? Give the computer two full minutes to complete the task that
it is working on (clock time not estimated time) then, if it is still frozen, reboot the computer using the
Three Finger Salute (CTRL+ALT+DELETE on a PC or Open APPLE +Option +Esc on a MAC).
Use felt markers to colour code cords and their connections. This makes it easier for teachers to check the
power cord or connections as one of their first responses to technical problems.
Make it a rule that peripherals are NOT moved from station to station. Keyboards, mice and monitors are not
necessarily plug and play items. Moving them can create configuration problems in some computer labs.
Train some students as official troubleshooters. Students might earn career preparation credits for such
activity if it is consistent with the goals listed in the Student Learning Plan for CAPP.
Use Post-it notes to jot down problems with computers and leave them on computer for next class. Give a copy
to your lab technical support person.
Use a logbook in the computer lab for recording problems with hardware or software. It can be left on the
teachers desk so other teachers coming in to the lab can check quickly for the latest problems.
Use In Service / Out of Service signs to indicate which computers need repair.
Explore different software applications that can be used for back-up protection, to freeze screens or to monitor
Internet activity.
o For back up protection, investigate programs like Deep Freeze (for PC) and Rewind (for Mac)
o For managing software, explore MacManager, Syncroneyes, Apple Network Assistant, Virex
Circulate around the room rather than staying in one place so that you know what is happening.
Stagger the times when students are going online. A whole class accessing the router at the same time can
create a bottleneck.
Ask students to demonstrate that they know how to do something properly. Sometimes students will
overestimate their skills.
Create student folders on the network so that work can be handed in electronically.
Set up an intranet or use regular Internet email so that students can digitally contact teachers, access
assignments or instructions that they have missed, and ask questions.
Printing
Printing can create big problems for teachers and students. It is helpful to have one set of rules that apply to all
networked printers in the school. There are huge variations in school policies for the use of printers by students.
Mentors suggest:
Have students Preview before printing to make sure they are only printing what they need and are not
printing blank pages.
Make sure printer has paper and is turned on. Teach students how to do this.
Have students place some object on the computer when they are printing as a signal. Only one item per printer
to avoid jams.