by
Joshua S. Gans
Melbourne Business School
University of Melbourne
200 Leicester Street
Carlton, Victoria 3053
Australia
E-Mail: J.Gans@mbs.unimelb.edu.au
The contingent valuation method (CVM) for assessing nonuse values has
undergone significant criticism recently on various fronts. In this paper, I analyse
the notion that imposing reasonable bounds on the rationality of agents might
undermine the basis for any method that attempts to elicit nonuse values on
environmental goods from individuals, including CVM. The model of bounded
rationality applied is that of Gans [1996]. On the basis of that model, it is argued
that in complex and unfamiliar situations one would not expect individuals to be
able to express their true preferences. Following this line, I discuss the
possibilities for using experts for valuation as well as for providing information
for decision-making on the preservation of public resources. Journal of
Economic Literature Classification Numbers: D81, Q28 & Q38.
*I thank Kenneth Arrow, Graciela Chichilnisky, Larry Goulder, Paul Milgrom, Jaana Remes, Scott Stern, Eric
Talley, and workshop participants at the Stanford Institute for Theoretical Economics Summer Conference for
useful comments and suggestions. All responsibility for views taken lies with me.
2
I. Introduction
The problem of determining the actual social costs of environmental damage has
plagued policy analysts for decades. In order to decide whether projects that involve some
harm to the environment should be undertaken or what the monetary level of damage payouts
should be in cases of pollution litigation, one needs to collect information on the impact felt by
individuals in the economy. When individuals actually use an environmental resource, such
information can potentially be gained from market transactions (e.g., the amounts people are
willing to pay to travel to a national park). However, often the benefits individuals derive from
an environmental resource are existence or nonuse values -- that is, satisfaction is generated
by the knowledge that a resource exists rather than the actual use of that resource. Collecting
information about such values that can be used in cost-benefit analysis or damage assessment
The relevance of nonuse values for environmental resources has been upheld in the
courts,1 contingent on their reliable measurement. This was solidified in legislation with the
Oil Pollution Act of 1990.2 To date, however, the primary method developed to elicit
information on nonuse values from individuals is the contingent valuation method (CVM). Its
approach is to survey a sample of the population directly regarding their willingness to pay for
environmental preservation.3 And the estimates of the costs of environmental damage from
applications of the CVM have been used to influence policy-decisions from the denial of
Nonetheless, the CVM has been the subject of considerable criticism. The CVM Panel
(Arrow et. al., 1993) set up by the National Oceanic and Atmospheric Administration
1 See State of Ohio v. Department of the Interior, 880 F.2d 432 [D.C. Cir. 1989].
2 33 U.S.C. 2701 et seq.
3 For a comprehensive survey see Mitchell and Carson [1989].
3
addressed criticisms based on the plausibility of assessed costs, the sensitivity of estimates to
survey design, survey responses that tended to violate the axioms ascribed to rational choice,
the absence of a meaningful budget constraint, the appropriateness of sample selection, and
“warm glow” effects. Such criticisms led the Panel to recommend against excessive reliance
It is not, however, the task of this paper to discuss all of these criticisms. My purpose
here is a theoretical one: to examine, in a precise manner, the validity of criticisms based on
limited information and bounded rationality. In so doing, I draw upon two fields to which
Clement Tisdell has been an important contributor -- the economics of the environment
(Tisdell, 1991) and decision-making by boundedly rational agents (Tisdell, 1996). It is widely
recognised that, in order to be useful, respondents to CV surveys must have a large amount of
information regarding the projects and the environmental resources they are asked to value. The
The hope then is that by providing the requisite information about these characteristics of the
environmental resource, respondents could make judgments that would reflect their true
willingness to pay. Such notions have been formalised and discussed by Milgrom [1992].
Nonetheless, what is present in the minds of detractors of the CVM goes beyond the
idea that respondents merely have limited information. They question whether individuals with
bounded rationality can use the information provided to them properly enough to report their
true willingness to pay. (See, for example, Diamond and Hausman [1992]; Milgrom [1993])
At present, however, there has been no formal modeling of plausible bounds on rationality that
suggest that problems of the CVM go beyond limited information. In what follows, I will
develop a framework for addressing the issue of whether bounds on rationality might plausibly
4
invalidate the usefulness of the CVM. In so doing, I will show what types of limitations on the
information processing ability of agents may cause us to doubt even informative and well
designed CV surveys and why these limitations are plausible for decision-making in
environmental contexts.
The framework to be discussed in this section is essentially that of Gans [1996]. That
paper explores extensively the implications of bounded rationality for the possibility of
achieving rational choice in complex and highly uncertain contexts. It uses the intuition of
social choice theory to obtain these results. Here I will motivate that framework by developing
the problem within the sphere of the CVM. The earlier paper, contains a more general
A typical CV survey asks respondents to choose their willingness to pay for some
environmental resource (e.g. the preservation of 20,000 whooping cranes).4 This approach, in
effect, implies that agents have ranked a bundle of goods with the environmental resource
preserved among possible private good bundles for which they actually have knowledge about
their monetary values. Thus, suppose that individuals are being asked to specify the value to
them of preservation of the Kakadu Conservation Zone. Let X represent the set of possible
bundles, including those with or without preservation of the Kakadu Conservation Zone. The
bundle set has a typical element x. For simplicity, suppose that individuals are always
indifferent among bundles which preserve the Kakadu. Denote then a representative such
bundle -- the preservation bundle -- by x*. Thus, if in an overall ranking of bundles for an
individual, x * lies between x 1 and x 2 -- bundles that have monetary values of v 1 and v 2
4More recent CV surveys have favoured a referendum style to elicit willingness to pay (McFadden, 1993). The
analysis to follow applies equally to that style of survey.
5
respectively for the individual -- then x* will be assigned a monetary value of v* such that
v* ∈[v1 , v2 ] .
All is fine if individuals’ overall orderings over elements of X satisfy the normal axioms
of rationality -- that is, the ordering is a preference relation that is complete, reflexive and
transitive. Then some monetary value can be assigned to bundles that represents individuals’
preferences. However, if the ordering failed transitivity, for instance, it is not clear that a
reported willingness to pay would represent an individual’s true interests. In such cases, when
making binary comparisons, agents could report v* below v2, but above v1, even though v1
may be strictly greater than v2. Thus, if individual orderings do not satisfy the usual notions of
rational choice, the principle of eliciting values from individuals for the purpose of appropriate
Are there reasons for concern about whether individuals’ orderings over bundles may
fail the usual requirements of rational choice? In what follows, I will show that in decision-
making contexts such as those for specifying nonuse values, individuals may fail to have
overall orderings over bundles that satisfy certain reasonable properties. The intuition for this
result comes from social choice theory. Here, as in social choice theory, we view decision-
makers as not possessing an a priori overall ordering over bundles -- in social choice theory,
the decision-maker is the social planner, who needs to construct an overall ordering over social
states. The overall ordering must be constructed from the information at hand. In social choice
theory, the desired information would be individual cardinal utilities. In the application here,
such desired information for individuals would include knowledge of the environmental
resource and its potential utility generating benefits and also its interaction with other factors of
importance (say, for instance, the economy and the surrounding ecology, as well as cultural
significance). The range of environmental resources is too vast, however, for individuals to
have a predetermined preference ordering. It is not even plausible to suppose that the existence
5 The considerations here go beyond the actual welfare measure, be it willingness to pay or some other measure
related to consumer surplus. All such measures are based on individuals in some sense understanding their true
orderings and it is this feature of them that I am focusing on.
6
of all resources is known. Thus, the usual presumption in choice theory that such an ordering
exists is not reasonable here. Instead, individuals should be viewed as constructing such an
At any particular instance, let e denote the information that is sufficient for an individual
to construct an overall ordering. For example, e may contain information regarding private
then use this description of bundles and their consequences to construct an overall ordering
over bundle descriptions. Of course, there are many possible descriptions and choice
situations that can occur. Thus, each particular e belongs to a set E, which I refer to as the
decision context. It is individuals’ knowledge about E that will determine their ability to
construct an overall ordering at any particular instance. So even though individuals may face
consistency in the way in which they use this information to construct an overall ordering.
Thus, when determining whether rational choice is possible in environmental contexts, I will
consider mechanisms and algorithms available to the agent that map from realisations of the
decision context into preference orderings in a manner that is somewhat consistent across
The motivation of this paper is to suppose that individuals do not possess full
knowledge of E. Even if they had complete knowledge of private bundles and their
consequences, individuals surely do not possess such knowledge of all possible descriptions
of environmental resources. This is the reason that the presumption of a possession of the a
priori ordering of traditional choice theory is not appropriate. Here I will suppose instead that
individuals do possess some knowledge -- what I will call the frame of the decision problem.
The frame is, in effect, some summary of the knowledge of the decision context. There are, of
course, many forms a frame could take. In this paper, I will develop a particularly natural and
plausible one. But it must be remembered that it is only one possible way of considering
bounded rationality.
7
What form does the frame take? I suppose that individuals, while not having complete
some knowledge of how they would rank alternative bundles based on certain characteristics of
elements of E. Formally, a characteristic, i, is a function drawn from a set finite set, I. This
function is denoted ρi (e): I × E → Ei , where E i = {ω ij } j =1i is the set of possible values or
E
of the resource, its aesthetic qualities, its ecological importance, biodiversity considerations,
actual present and future use benefits, and time to recovery from damage, among others. Or,
indeed, they may include characteristics based on the consumption of private goods in the
bundle. The point is that while the list of characteristics may not provide an exhaustive
description of the resource (and other private goods), each one has the property that a given
resource could satisfy only one realisation of a characteristic. Thus, the Kakadu Conservation
To abstract away from the considerations of limited information and to focus on the
alternative problem of bounded rationality, I suppose that individuals obtain -- either from prior
knowledge or from appropriate survey design -- knowledge of what the realisation of each
characteristic is for the environmental resource being evaluated.6 Therefore, in evaluating their
willingness to pay to prevent mining in Kakadu, individuals know whether it is unique or not,
what the ecological impact of mining will be, exactly how long it may take for the ecosystem to
recover and any permanent harm that may come. Moreover, given this knowledge, individuals
are able to evaluate each characteristic and form an evaluation ranking of bundles based on each
i, separately. Let ℜ be the set of all (logically) possible complete and transitive relations over
the set of bundles, X. An evaluation is a mapping from E i into ℑi ⊆ ℜ , with outcome Ri,
called an evaluation ranking -- i.e., for x, y ∈ X, we write xRiy to refer the statement that
6For expositional purposes, I also suppose that private goods are not subject to the problems addressed in this
paper. It will be clear that this would only add to the difficulties highlighted here.
8
bundle x is (weakly) preferred to y with respect to characteristic i (Let Pi and Ii be the strict
These evaluation rankings form the frame of the decision problem. This is all the
information an individual has from which to construct an overall ordering, R, over bundles in
X. Formally, an overall decision function, f({R i}), is a mapping from ℑ1 ×...×ℑk to ℜ .
The realisation of f(.) is the overall preference relation, R. However, we do not suppose that
individuals can use any f to construct an overall ordering. For instance, it is reasonable to
suppose that if all characteristics yield the same (strict) ordering of any two bundles, then so
In addition, since the individual has many evaluations to use as information to develop an
overall ordering, it seems reasonable that, at the very least, no single one should determine the
Now, consider the following assumption that captures the limitations on the
Essentially, this assumption says that evaluation rankings are noncomparable. Thus,
individuals cannot make statements like the following: “x is ranked higher than y if the
environmental resource were unique and it was not very aesthetically pleasing.” To do this
would imply that the individual could take into account the entire decision context when
forming an overall ordering, which is the restrictive assumption that motivated this framework.
9
hypothesis in environmental contexts. Individuals may know that they value a resource more
when it is more unique but they may not be able to determine a priori whether they would value
it more if it were more unique but less attractive. The bounded rationality here stems from the
notion that, when the decision context is highly complex and uncertain, individuals cannot
needs to be made.
Assumption U. ℑI = ℜ k .
Thus, for the moment, I suppose that the domain of the overall decision function is unrestricted
As stated, these assumptions are now formally equivalent to the axioms imposed on the
social welfare function in social choice theory. As such, they lead to an impossibility theorem
for individual choice that is analogous to Arrow’s Impossibility Theorem for social choice
(Arrow, 1963).
Theorem. Suppose that the set of characteristics, I, is finite, and the number of
elements of X is three or more. Then there does not exist any overall decision function,
f({R i}), that yields a complete, reflexive and transitive overall preference relation, R,
satisfying Assumptions P, ND, I and U.
Basically, in this application, the theorem means that individuals’ reports of willingness to pay
for an environmental resource will be based either on a dominated overall ordering or on one
that is not complete, reflexive and transitive, and, hence, not satisfying the requirements of
rationality. This casts serious doubt on the whole concept of eliciting information from
Taken literally, the Impossibility Theorem for individual decision-making poses grave
problems for the CVM. But it does, potentially, indicate the forces generating some of the
First, it has been claimed that CV surveys are subject to an excessive dependence on
characteristic that was particularly salient in a particular survey specification, small changes in
the particulars of survey questions and information could lead to large changes in survey
responses.7 Second, some reported willingnesses to pay have not changed appreciably as the
Kahneman [1986], respondents reported similar willingness to pay for cleaning up lakes in one
region of Ontario and cleaning up all lakes in Ontario. Similar results were reported by
Desvousges et.al. [1992] and Mead [1992]. Once again, if individuals’ evaluations were
dominated by characteristics unrelated to scale, such phenomena are possible. To be sure, the
evidence on problems with the CVM. Empirical tests based on the framework presented here
would be necessary to confirm that the type of bounded rationality embedded in the
As in social choice theory, the impossibility result presented here is not necessarily
immutable. While assumptions P and D are very desirable, we could examine the effects of
Gans [1996], while the reasonableness of this assumption in social choice theory lies in
philosophical presumptions about the freedom of preferences of individuals, there are no such
presumptions in an individual choice context. Thus, it is very possible that the range of
information that could form the part of any evaluation is not unlimited, restricting the evaluation
rankings that are possible. Moreover, in looking for such restrictions, there are no constraints
here to motivate them by equity or civil rights arguments or the like. On the other hand, it
7 The effects here are analogous to the role of agenda changes in voting theory.
11
would not be reasonable to rely on concavity restrictions to preferences of the kind given by
single-peakedness.
In Gans [1996], I introduced a theorem that showed that by restricting the possible
evaluations to ones consistent with the single crossing property, an overall ordering which was
complete and transitive was possible. The single crossing property is stated as follows,
(SC) Take any x, y ∈ X such that x ≥ y . If xR i y (xP iy), then xR i′ y ( xPi′ y ) for all i ′ > i .
and characteristics. Suppose, for simplicity, that the characteristic set, I, was composed of
three characteristics: uniqueness, beauty, and biodiversity considerations. Then the theorem
says, for example, that if when a resource is unique, it is its most beautiful, and, if when it is
possible to generate a complete and transitive overall ordering. This is done by a method
Thus, if characteristics are such that there is sufficient complementarity among the
information that forms the basis of evaluation rankings, then rational choice is possible. In
such cases, it is possible that eliciting nonuse values from individuals may be successful.
suppose that the three characteristics were uniqueness, beauty and the length of impact. There
is little reason for the length of impact to be correlated with the uniqueness or beauty of the
resource. The length of impact depends on the project in question, whilst uniqueness and
beauty are intrinsic to the environmental resource. Moreover, as we expand the number of
section, what of relaxing the independence assumption? This is something that is difficult
8 As discussed in Gans [1996], similar considerations apply to more standard domain restrictions of single-
peakedness and the like.
12
because it is the motivating assumption behind the paper. Suppose though that individuals
imposed some real-valued measure on bundles for each characteristic, weighed characteristics
arbitrarily, and simply computed the total weighted measures for each bundle. Ordering the
bundles by total weighted measure would result in a complete and transitive relation that was
sophisticated, this overall decision function would violate the assumption of independence of
irrelevant alternatives. Therefore, by removing a bundle from consideration one could alter the
orderings of all remaining bundles. This would include the case when removed bundles were
actually infeasible. Potentially then, reported values in surveys could violate the axioms of
revealed preference. Again this would undermine the validity of the CVM and the principle of
eliciting information on values from individuals. Of course, if the measures and weights were,
in fact, the true ones that reflected an individual’s real interests about the trade-offs between
The point to be emphasised then is that even if CV surveys were designed under ideal
circumstances, that respondents were provided with the sufficient information about the
environmental resource in question, and there were no concerns about "warm glow" effects,
that is, that respondents were not reacting to the process of information retrieval, the
requirements of rationality that underlie the CV approach would probably not be satisfied. This
is essentially because the decision context of the problem involves nonuse values. Thus,
individuals, by definition, have not had experience with deriving satisfaction and identifying
In the previous sections, I argued why there is reason to believe that boundedly rational
individuals should not be relied upon for information regarding nonuse values. Nonetheless,
the need for policy action demands an alternative. But, to the extent that any decision lies
13
within the judgment of some individual, or set of individuals, the problems of the impossibility
theorem would seem, at first glance, to be pervasive. In this section, however, I will examine
The use of experts to determine the net benefits of environmental preservation has
received relatively little attention in the economics literature. A notable exception is Milgrom
[1992] who discusses the role of more informed experts in determining the monetary
equivalent of nonuse values. That paper addresses the trade-off between relying on an expert
with access to greater information about the environmental resource and the potential problems
that arise from the possibility that an expert's interests may differ from the population at large.
Basically, Milgrom shows that as long as the difference between an expert’s interest and those
of representative individuals is not substantial, then deferring judgments on the level of nonuse
values to experts is optimal because they possess better estimates of the net benefits of
environmental preservation.
Here I wish to argue that a similar line of reasoning applies in the case of bounded
rationality within the context of the framework outlined above. The basis for this argument lies
in the fact that experts have the possibility of being able to learn to make better valuations,
whereas, generally, individuals do not. Basically, the problem of the kind of non-rational
behaviour that the impossibility theorem predicts is a problem of making incorrect decisions.
When individuals report their willingness to pay or even when they answer referendum type
questions, if they are unable to compare evaluations based on different characteristics, their
characteristic. In either case, their answer will not reflect their true interests (assuming these
exist).
What if, however, experience in decision-making in a particular context meant that one
could receive some feedback as to whether previous decisions reflected true interests or not?
That is, after making a decision, individuals may be able to, ex post, determine why their
decision did not reflect their actual interests and learn to, partially at least, trade-off and
14
could learn, for example, how unique an environmental resource had to be in order to make it
worth-while to sacrifice some aesthetic appeal. Over time then, to borrow an idea from Scott
i.e., in the terminology of this paper, they could learn how to weight different evaluations in
environmental resource contexts. Then it is possible that the limitations on rationality could be
overcome. The above model of bounded rationality allows room for learning, given sufficient
But this is essentially the point: in order to improve their technology of decision-making
individuals need some feedback on their decisions -- that is, experience. This, however, is
precisely what the representative respondents on CV surveys do not have. This would suggest
that one should rely on the information of agents that potentially have gained some experience
in these matters. Therefore, one might suppose that the conclusion of this line of argument
would be that environmental experts would be more suited to value environmental resources
than other citizens. At least, if the problems were only one of bounded rationality and their
interests were no different from other citizens, one could do no worse by relying on experts
The logical conclusion of this line of thought rests on several premises, not the least of
which is the nondivergence of expert interest from the interests of ordinary citizens. As is well
known, due to the high uncertainty associated with the causes and effects of environmental
damage (e.g., see Arrow, 1992), expert opinion can differ greatly. As Arrow [1992] notes, in
the presence of scientific uncertainty, this is intrinsic to the nature of externalities and public
good information acquisition, since the policies associated with these generate distributional
conflicts. Thus, expert opinion can, for various reasons, differ. Moreover, the type of
dependent. That is, starting from different perspectives, experts could learn acquire different
decision making technologies. It is beyond the scope of this paper to explore this issue more,
15
suffice it to say, that experts, who, initially, minimise the extent of environmental damage, may
learn to research in the direction that supports such a position. The same is true of experts who
Nonetheless, in an early paper, Arrow [1974] argues that this conflict in research
agendas can be socially good because all the relevant information is eventually gathered. It
then rests on some third party to weigh the arguments through some adversarial context. But
Arrow is careful to point out that he is not justifying court based judgments on this issue.
To be absolutely clear, I am not assenting to a common view, that externalities can be handled
through the usual processes of the civil law. In such a procedure, each individual example of
an externality is the object of a separate action. A procedure like this seems extremely
uneconomic from the viewpoint of information. Essentially the same arguments have to be
used again and again; either there is vast repetition, or instead it will not pay to collect the
costly information for any one use, so in fact the cases will be incorrectly decided. (Arrow,
1974, pp.183-184; the italics are his)
To these reasons, this paper adds another. Judges are not much more likely, in environmental
quasi-judicial environmental review board -- could, potentially, gain the requisite experience in
weighing the two or more viewpoints associated with environmental valuations and policies.
Thus, as an organisational form, a specialised agency could overcome the problems suggested
valuation experts as opposed to information experts that are usually what we hold
environmental experts to be. But there are perhaps other institutions that could be imagined
that may create valuation experts. Permanent committees in political bodies are another form
where the politicians become the valuation experts. Another possibility would be to place
ordinary citizens on the planning boards of public authorities and regulatory agencies. They
could be part of the decision-making process and since their interests may not differ
9 Of course, as argued by Sanders [1994], one must be careful about the biases that could come from hearing
conflicting testimonies from experts. His analysis applies more to jury trails and would be less of a factor with
a specialised quasi-judicial agency.
16
significantly from most others, the experience gained may give a more rational basis for their
judgments and, most importantly, input information on citizen valuation into the collective
choice process.
V. Conclusion
points out, lie at the heart of any social choice problem. This paper takes Arrow’s social choice
difficulties to another level. When one has reason to suspect that the limitations on information
processing ability described by the model presented here are particularly active, social choice
difficulties aside, one has a problem in using individual information for the purposes of cost-
benefit analyses.
The flavour of this argument is not new. It has a modern tradition dating back to
Galbraith [1957], Boulding [1958] and, more recently, Mirrlees [1987]. What was done in
this paper, was to identify the particular bounds on agents that lead to potential irrationality --
namely, the noncomparability between characteristics. Thus, the argument that bounded
rationality might pose problems for obtaining information from individuals was made precise.
Nonetheless, unlike its counterparts in social choice theory, in this application, the
evaluations in certain decision contexts. Thus, whilst reporting nonuse values for
environmental resources may be impossible for individuals with little judgmental experience in
that area, (valuation) experts may be able to learn to make these delicate trade-offs and, in the
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