Outlook 2003
quick reference card
card
the Outlook 2003 screen
screen
title bar
menu bar
standard
toolbar
navigation
pane
reading
pane
move to
folder
print delete
reply to the
sender
Notes
Use like electronic Post-It Notes to jot down
information.
forward
message
reply to all
recipients
to forward a message:
message: Click the message, click
Forward button, enter the email
the
address(es) in the To: box,
box enter additional
comments in the text box, and click the
Send button or press <Alt> + <S>.
<S>
Folder List
search the
current folder address
for messages book
create rule
help
find a
contact
to create
create a message:
essage:
New button or press <Ctrl> +
1. Click the
<N>.
<N>
2. Enter the email address(es) in the To: box,
box or
click the
To button to use the
address book.
3. Click the
Cc: button and enter the email address(es) for whom you want to send a
copy of the message.
4. Enter the subject of the message in the
Subject box.
box
5. Enter the text of your message in the text box.
6. Click the
Send button or press <Alt> +
<S>.
<S>
to attach a file:
file: Create a new message, click the
Attach button on the Standard toolbar in the
Message window, select the file you want to
send, and click Insert.
Insert
to send a blind carbon copy
copy (bcc):
(bcc): Select View
Bcc Field from the menu. Click the
Bcc: button and enter the email address(es) for
whom you want to send a blind copy of the
message.
Shortcuts
Add shortcuts to folders and locations in Outlook for
quick access.
keyboard shortcuts
shortcuts
save
print
undo
cut
copy
paste
check spelling
check for mail
<Ctrl> + <S>
<Ctrl> + <P>
<Ctrl> + <Z>
<Ctrl> + <X>
<Ctrl> + <C>
<Ctrl> + <V>
<F7>
<Ctrl> + <M> or <F9>
save, close,
and send
<Alt> + <S>
reply
<Ctrl> + <R>
<Alt> + <L>
reply to all
address book
help
switch between
applications
new item
new message
to delete a message:
message: Select the message and
press the <Delete> key.
new appointment
to open an attachment:
attachment: Double-click the
new note
new contact
new task
calendar
calendar
to flag a message
message for followfollow-up: Right-click the message and select Follow
Up from the shortcut menu and select a flag color. Or, select Add Reminder
from the shortcut menu and select a type of flag and due date in the dialog
box. Click OK to apply the flag.
the calendar
calendar toolbar
new
calendar go to
appointment coloring today
to clear a flagged
flagged message:
message: Right-click the message and select Follow Up
Clear Flag from the shortcut menu.
to recall
recall a message:
message: Open the Sent Items folder. Double-click the message
and select Actions Recall This Message from the menu. Choose to delete
the message or replace the message with a new one in the dialog box and
click OK.
OK
5 day work
week view
view
print
1 day
delete group
schedules view
month
view
7 day
week view
address
book
search for
appointments
help
find a contact
to view the calendar: Click the Calendar pane on the Navigation pane.
to resend a message:
message: Open the Sent Items folder. Double-click the
message and select Actions Resend This Message from the menu. Enter
new recipients in the message window and click Send.
Send
to change views: Select View from the menu bar and select the desired
view.
or
Click one of the Calendar View buttons on the toolbar.
to save
save a message as a draft: Select File Save from the menu. The
message appears in the Drafts folder.
to create
New button list arrow
create a personal distribution list:
list: Click the
and select
Distribution List.
List Click Select Members,
Members select a name in the
list, click the Members button and repeat for each name to be added. Click
OK and click Save and Close.
Close
to schedule an all day event: Select Actions New All Day Event from the
menu.
You can only recall a message if you are using MS Exchange Server and the
recipient has not opened it.
to find an email address: Type the surname in the To field and click on the
Check Names icon as shown below.
make your changes and click the Save and Close button.
tasks
to view your task list: Click the Tasks pane on the Navigation pane.
to create a new task: Click the
New button, or press <Ctrl> + <N>,
<N>
or simply type the task in the task box near the top of the window.
to complete a task: Check the tasks
Check Box.
ox
to delete a task: Select the task and press the <Delete> key.
to create a recurring task: Double-click the task and click the
Recurrence button on the toolbar.
to assign a task: Double-click the task, click the
Assign Task button
on the toolbar, enter the persons name in the To: box,
box and click Send.
Send You
contacts
to view your contacts:
contacts: Click the Contact
Contacts pane in the Navigation pane.
to create a new contact: Click the
You can access your email from any Internet based computer,
computer however it is
highly recommended to do so from a protected and updated computer such
as your own laptop. To access please use information below.
1. If the user has never accessed their mailbox via Outlook or via web,
web then
the very first access must be done while connected to the internal
network through this URL: https://exch.francetelecom.fr/exchange. If
prompted for login/password, you must use as login either
AD\ABCD1234 (replace ABCD1234 by your AD\
AD\CUID).
CUID
2.
3.
The Internet access above will soon be changing to a new access via
Metagate at the following URL:https://metagate.francetelecom.com/
to edit a contact:
contact: Double-click the contact.
to find a contact:
Find button on the toolbar, type who or
contact: Click the
what youre looking for and where to search, and click Find Now.
Now
to delete a contact:
contact: Select the contact and press the <Delete> key.
to change views:
views: Select View Arrange By Current View and select the
desired view from the menu.
to display/hide the folder list: Click the Folder List button at the bottom of
the Navigation pane to toggle the display.
Login in all cases is using the AD (Active Directory) account: the CUID (4 letters
4 digits viewable in PIMS personal information if needed) and PC login or
Communicator
Communicator login password, or as noted for #1 above AD\
AD\CUID or the
@orange-ftgroup.com email.
Microsoft
Outlook 2003
tips just for us
training
finding/searching/sorting
inding/searching/sorting emails
STEP offers several valuable training courses. Some are mandatory if you have
never used Outlook, others are recommended for advanced knowledge.
search folders
folders - search folders are virtual folders that contain views of all email items matching specific search criteria. The e-mail messages shown
remain stored in one or more Outlook folders. When you create a Search
Folder,
Folder you have a number of options to choose from, such as Mail with
Attachments or Mail from Specific People.
eople You can also create your own
custom Search Folders, defining specific search criteria that e-mail
messages must meet to be displayed in the Search
Search Folder.
Folder You can think
of each Search Folder as a saved search that is kept up-to-date, always
monitoring all your folders for any item that matches that Search Folder's
search criteria.
to see the sizes of your mailbox and the e-mail folders inside it, you would
click on the Server Data tab.. The Folder Size
Size dialog box appears and
mailbox and folder sizes are displayed.
Seeing the mailbox size this way can help you identify areas that you may want
to tone and trim.
trim.
miscellaneous
opening a file attachment when you open a file attachment, Outlook does
not automatically save it to a temporary folder. If you make changes to it,
youll need to save the file to your hard drive; otherwise the changes will be
lost.
to organize your e-mail folders and make them easier to read, you can
highlight some messages which have specific criteria with a color.
color From the
Tools menu, click Organize, Ways to Organize
Organize Inbox, Using Colors. The
recipients name (or one of the senders) is displayed in the field located after
Color messages from (or sent to)., select
your color then click Apply Color.
s
Color.
there is no detach/delete capability in Outlook. You can save attachments
locally by right-clicking them and selecting Save As
As, and you can then
delete file attachments by right-clicking them and selecting Remove,
Remove however
you will not have an indication as to the attachments original presence in the
message nor local path where it was saved in the message. To obtain
equivalent (in fact improved) functionality to the Lotus Notes detach/delete
function, you can install an add-on, This utility is available on Connection on
the IT&S web site under Outlook How Do I FAQs.
FAQs.
archiving
rchiving
Learn the different Microsoft Outlook methods for storing ee-mail on your
own computer. Understand their benefits so that you can make an educated
decision about which method will work best for you (archive folders or personal
folders). To get started, take a short 30 minute training course on Microsoft
Office Online called File or archive your e-mail on your own computer.
When you receive messages, they're sent to your In-box, which is stored inside
the Mailbox on the Exchange server, along with Calendar, Contact and other
folders. When you store messages locally, you move them to Personal Folders
or Archive Folders,
Folders which are separate data files that are outside the server
mailbox just like Lotus Notes. Since they are stored locally they do not count
towards your quota on the server. Each of the type of folder is called a .PST
file.
what is a PST file?
a PST file is a personal storage file or local data file store similar to an archive
mail database in Lotus Notes.
Notes By creating and using PST files you...
remove server reminder messages saying that you are reaching or have
reached your quota, which is 300 MB
can move them from one computer to another, and easily store them on
a CD
store them on a computer that you share with other people,
people and you can
assign a password to help control who has access to the messages.
junk Mail
Junk email removes spam from your mailbox using built-in filtering capabilities.
To further customize select open Tools, Options, and Junk Email Settings.
Settings
Check your junk email folder every few days, and take action such as selecting
This is Not Junk or Empty Junk Email.
Email
Microsoft
Outlook 2003
migration at-a-glance
calendar invitations
calendar
alendar invitations - for scheduling meeting
invitations - for scheduling meeting c
invitations using Outlook for Orange Business invitations using Lotus Notes for Orange
Services users
Business Services users
this this section describes the method used to create meeting invitations using
Microsoft Outlook with other Orange Business Services users who are using
either Microsoft Outlook or Lotus Notes.
1.
From within Microsoft Outlook, select Calendar from the left hand
menu, just below mail.
2.
Select the day and the hour of the meeting by clicking in the
calendar window. Then click on File,, New,
New, and Meeting Request.
Request.
3.
From the meeting request form, click on the To button and a pop-up
window will appear providing the capability to select attendees and
resources.
4.
5.
6.
this section describes the method used to create meeting invitations using
Lotus Notes with other Orange Business Services users who are using
Microsoft Outlook.
1.
2.
3.
4.
Select your invitee from the Agenda France Telecom directory. If you
follow this step, your invitation will be sent in the correct format.
5.
Note: Free Busy for both Notes and Non-Notes users has a restriction: If you
already have an existing recurring meeting you cannot add an invitee selected
from the Agenda France Telecom directory. If you do so, you will receive an
error message as shown.
Absence Management System is now available from the web - to open the
AMS homepage, open the following URL:
http://ams.equant.com
For information on how to use it, please log in to Connection to review the
information on the IT&S Exchange FAQ site.
distribution Lists
what will happen to my distribution lists including the automatically created lists
from PIMS? We are not migrating distribution lists. Lotus Notes distribution
lists are addressable provided they have an Internet address (not just a Lotus
Notes address).
address) We are using this as an opportunity to clean up unused and
unwanted lists.
There will be a facility in Exchange to request the creation of a new list at a later
date and to replace an existing Lotus Notes list. However, if you are using an
existing list for access control for an application, then you will need to leave it in
Lotus Notes. Automated lists will have similar functionality but the long term
strategy is still being developed. Additional information on automated lists will
be provided shortly.
Notes
Notes:
To find out if your distribution list has an Internet address, please access the
Equant NAB (Notes Address Book). This is located on every mail server. To
access from Lotus Notes, select File, Database, and Open, select your
mailserver and click on the Open button. Select Groups in the left pane and
the name of the list in the right pane. If there is no Internet Address or if there is
an @orange-ftgroup.com address listed, you will need to request a proper
Internet address by opening up a web-self service ticket.
The IT Help Desk can quickly create an Internet address for a distribution list so
you can use it immediately. The Internet address will appear in the Outlook
address book 24 hours later, but you can use the address before it appears.