ACKNOWLEDGEMENT
( Krishna Bandaru)
DECLARATION
I Mr. Krishna Bandaru, a student of MBA (HRM) at Sree Dattha Institute Of
Eng & Science,
here by declare that I have done project Entitled Employee Training and
Development
With Reference to SUDHAKAR POLYMERS Ltd in Partial Fulfillment for
the award of
Master of Business Administration degree in HRM. I also declare that this is
an Original work carried out by me at the India Cements Limited... I assure
that this project has not been submitted To any other university.
Hyderabad
(Krishna.Bandaru)
CONTENTS
CHAPTER - I
14
Objectives
Methodology
CHAPTER-II
5 - 33
5 - 32
Organization Chart
33
CHAPTER-III
Analysis of the study
CHAPTER-IV
35 - 62
35-62
63 69
Conclusion
63 - 64
Suggestions
65 - 66
Questionnaire
67 - 68
Bibliography
69
INTRODUCTION
Human resources are the great assets of the nation. To make the best use
of people as a valuable resource of the organization, attention must be given to the
relationship between staff& the nature content of their jobs; to the quality of working life
and to understand how best to make the work more satisfying for staff & to overcome
obstacles for effective performance.
For employees to work effectively a challenging job, which allows a feeling
of achievement, responsibility, growth, advancement and recognition should be given.
For every employee in organization the training plays a vital role for the
effective surviving, which leads to development of both the organizational & him/herself.
The data was collected during the months of January- 2009 To March2009. Through questionnaire distributed randomly to the above-mentioned category of
employees.
The objectives of the study are to understand & measure the employee
training & development among employees in 20.
INTRODUCTION:
Training is short-term process utilizing a systematic and organized
procedure by which non-managerial personal learns technical knowledge and skills for a
definite purpose. Development is a long-term educational process utilizing a systematic
and organized procedure by which managerial personnel learn conceptual and
theoretical knowledge for general purpose
To link improved job performance with the organizations goals and bottom line.
The terms need assessment and analyses are interchangeable, but they
have the same meaning and purpose, to assess and analyze. The primary purpose of
the training needs assessment-analysis process is to ensure that there is a need for
training and to identify the nature of the content of the training program. Conducting an
assessment is a way to collect information that can be used to decide what type of
development will be perceived as relevant and useful. An assessment enables a
conversation to take place that questions what skills and knowledge is required to be
more effective. It is important that we view training or performance improvement efforts
as a system. Our efforts to improve one part of the organization system will affect other
jobs in the workplace environment. The needs assessment process is an important first
step in the development of a training program or performance improvement initiatives.
A needs assessment provides an opportunity to consult with a variety of people in
the organization. The information collected, ideas generated, and the conversations that
take place when people discuss their observations, focus groups, performance data,
questionnaires, focus groups, performance data, questionnaires or tests-can clarify
issues and provide a focus on performance.
SCOPE OF TRAINING:
The need for the training of employees would be clear from the
observations made by the different authorities.
(i)
(ii)
(iii)
(iv)
(v)
To Improve Health and Safety: proper training can help prevent industrial
accidents. A safer work environment leads to more stable mental attitudes on
the part of employees. Managerial mental state would also improve if
supervisors know that they can better themselves through company
designed development programmes.
(vi)
(vii)
management is benefited in the sense that higher standards of quality are achieved; a
satisfactory organizational structure is built up; authority can be delegated and stimulus
for progress applied to employees. Training, moreover, heightens the morale of the
employees, for it helps in reducing dissatisfaction, complaints, grievances and
absenteeism. Reduces the rate of turnover. Further, trained employees make a better
and economical use of materials and equipment; therefore, wastage and spoilage are
lessened, and the need for constant supervision is reduced.
INDUSTRIAL PROFILE
thickness and also wanted to increase the output. As only one plant cannot produce the
required number of pipes.
They expanded the factory by introducing different brands :
Sudhakar PVC pipes Limited
Radha Krishna PVC Industries.
Raathi Pipes and Profiles Limited
Sudhakar Plastics Pipes Limited
Sudhakar Polymers Limited
SUDHAKAR PVC PIPES LIMITED, was established in 1972 and manufactures
Electrical pipes.
RADHA KRISHNA PVC INDUSTRIES, was established in 1986 and manufacture
Agriculture pipes.
RAATHI PIPES AND PROFILES LIMITED was established in 1989 for manufacturing
Agricultural pipes.
SUDHAKAR PLASTIC PIPES LIMITED was established in 1993 for manufacturing
Agricultural pipes.
COMPANY PROFILE
Kaveri Pipes.
The main aim of the company is to manufacture, import, export, trade and
distribution of PVC pipes for Agricultural and Industrial purposes.
The secondary is to acquire from time to time and to manufacture and deal in all
such stock in trade goods, channels and effects as may be necessary and
convenient for the business for the time being carried on by the company.
To apropos any part of the property of the company, for the purpose of and build
or rent shops, offices and others.
To apply for tender, purchases and contract benefit in relation to the construction
execution carrying out of equipment improvements.
To acquire and hold shares in other company having objects all together or a part
in the company indirectly benefiting the company.
To enter into partnership for sharing profits, joint ventures, cooperation with any
person of the company.
To invest deals with the nominees of the company not immediately required in
particular accumulating funds by subscription.
To draw, make, accept, discount, execute and issue promissory notes, bills of
exchange, bills of loading, warrants, debentures and other transferable
documents minding not involved in a banking business as defined in Banking
Regulation Act, 1949.
AWARDS
This company has now progressed from strength to strength and bagged many
prestigious awards like,
Small scale Entrepreneur Award, awarded by Hyderabad Management
Association for the year 1993.
All Indian Manufacturers Award, for the year 1994 in the name of Bharatharatna
Moksha Gundam Vishweshwaraiah.
National Achievers Award by IC of Madras.
Vijaya Rathna Award
Best Industrialist Award by Govt. of Andhra Pradesh.
The Indian Govt. awarded H.M.V. Award, which was given for in recognition of
high quality.
This company attained leadership in the field of PVC nation wide dealership
network and service backup facilities, dedicated sales force and kindly deliverance
makes Sudhakar more closure to the customer.
COMPANY PRODUCTS
Sudhakar uses Hi-Tech machinery efficient manpower to produce pipes and
fittings that conforms to national and international standards. Sudhakars modern
workshop technology and perfect quality measures to produce accurate moulds and
dices and precession components.Durability, lightweight, strength to weight ratio,
reliability are a part of Sudhakar products philosophy. Sudhakar deep and innovative
R&D presents the breakthrough concept of PVC pipes and fittings. Sudhakar polymers
are producing various types of products in various sizes and it producing nearly 75
types of products.
HDPE pipes
3.
LDPE pipes
4.
Drippers
5.
Irrigation filters
6.
PVC fittings
7.
8.
These pipes and fittings are manufactured with the following names.
Sudhakar
Sandhya
Radhi
Janatha
Hanuman
This company is spending a lot of money for advertising. They are using only the
print media like Newspapers, Wall writings, Hoardings and Calendars.
They are
reaching the major farmers in Andhra Pradesh through the ANNA DATHA a large
circulated farmers magazine.
They are not giving the advertisement through the Television and Radio.
They are giving the advertisements through the cinema halls in the selected areas.
TOP MANAGEMENT:
Top management, which consists of Owners, Directors, Managing Director,
established plans and objectives of Sudhakar Polymers Limited.
MIDDLE MANAGEMENT:
This level of management is basically with the task of implementing the plans
and objectives laid down by the top management. It works as a necessary link between
Top management and operating management.
OPERATING MANAGEMENT:
It is the lowest level in hierarchy of management and actual operations are the
responsibility of this level of management. It consists of clerks, workers etc., and
various levels of employees. They play introductions of the middle management to the
workers and translate plans of the management into short range operating plans.
FUTURE PLANS:
ORGANISATION CHART
MANAGING DIRECTOR
DIRECTOR
Production
Dept.
Accounts
Dept.
Testing
Production
Manager
Chief Accounts
Officer
Incharge
Sales
Manager
Supervisor
Accountants
Supervisor
Sales
Dept.
Sales
Dept.
Supervisor
Operator
Helper
Compound
Mixer
Workers
Clerks
Operator
Workers
STUDY DESIGN
differences in effectiveness.
To obtain the feedback from the trainees regarding various aspects of the training
session.
To determine the use of certain training instruments for Human Resource
Development.
To recommend ways and means for further improving the process of training and
development for employees in Sudhakar polymers Ltd on the basis of the findings
of the study.
To study whether the employees are satisfied or not satisfied with the Training and
METHODOLOGY
DATA COLLECTION METHOD:
a)
PRIMARY DATA:
SECONDARY DATA:
The soft copy of Sudhaka polymers Ltsd, is one internal source. Apart from that, data has
been obtained from some of the reference books and various Human Resource
Development books.
LIMITATIONS
Study includes both collections of data from primary as well as secondary sources.
The education and training provided shall evaluate in terms expectations and
efficiency of the organization as a means of improving future planes. The records of
education, training skills and experience of employees will be maintained.
Employees who are highly skilled and talented are identified with in the
organization are sent to quality circles in Hyderabad and Ahmadabad. Fairs are bared
by the company itself and will be paid an amount equal to that of salary in that specific
training period which is a job training method.
THEORITICAL ASPECTS
OF
TRINING
AND
DEVELOPMENT
MEANING:
Training is an act of increasing the knowledge and skills of an employee for doing a
particular job .Training is a short education process and the organized procedure by
which people learn knowledge skills for a definite purpose.
Training improves changes and moulds the employees knowledge, skills, behavior,
aptitude, and attitude towards the requirement of the job and organization.
One of the important tasks of personnel management is development .It is not only
limited and necessary to new employees but also necessary existing employees and
supervisors because they have to fulfill the future needs in the organization .development
may be as planned systematic and continuous process of learning to include behavioral
change in individual by cultivating their mental abilities and inherent qualities through the
acquisition ,understanding and use of new knowledge insight and skills as they are
needed for more effective performance of the work of managing.
Definitions:
a) To express the employees, both new and old to met the present as well as the
changing requirements of the job and the organization.
b) To prepare employees for high level tasks
c) To develops the potentialities of people for the next level of job
d) To ensure smooth and efficient working of a department.
TRANING METHODS:
Training methods are classified into two types.
1. ON THE JOB METHOD.
2. OFF THE JOB METHOD.
1). ON THE JOB METHOD:
Under this method the individual is placed on a regular job and taught the skills
necessary to perform the job. The training learns under the supervision and guidance of
a qualified worker or instructor. While the trainee learns how to performer a job, he is
also a regular worker rendering the service for which he is paid. The problem of transfer
of trainee is also minimized as the person on the job.
a). JOB ROTATION:
This type of training involves the moments of the trainee from one to another. The
trainee receives job knowledge and gains experience from his supervisor or trainer in
each of the different job assignment. This method gives an opportunity to the trainee to
understand the problems of employees on other jobs.
b) Coaching:
The trainee is placed under a particulars supervisor who functions as a training the
individual. The supervisor provides the feedback to the trainee on his performance and
offers him some suggestions from improvement often the trainee shares some of the
duties and responsibility of the coach and relieves him of his burden. A limitations o this
method of training is that the training may not have the freedom or opportunity to
express his own ideas.
c) Job Instruction:
Under this method the trainer explains to the trainee the way of doing the , the trainer
appraises the performance of the trainee, provides feedback information and the
trainee.
d) Committee assignment: A group of trainees are given and asked to solve an actual
organizational problem. The trainees solve problem jointly it develops team work
Under this methods of training the trainee is separated from the job situation
and his attention is focused upon learning the material relate to his future job
performance .he can place his concentration on learning the job. There is an opportunity
for freedom of expression or he trainee.
a)
Personal for semiskilled jobs .the duration of this training ranges from days to
few weeks.
b)
c)
d)
e)
TRAINING PROCEDURE:
It is essentially an adoption of the job instruction raining course, which has
been proved to have a great value. The detailed training procedure is
1. PREPARING THE INSTRUCTOR: the instructor must know both the job and how to
teach it. The job must be divided into logical parts so that each can be taught at a
proper time without the trainee losing plan. for each part one should have in mind the
LIMITATIONS:
2. The organization looses the time and money also. the trainer and trainee not
satisfied their personal needs they are not show the interest in training in training
and development program.
3. The trainer and trainee not having good relationship between them they are not
improves the skills and knowledge through training and development program.
Due to this organization not achieving their strategies and not get more profits.
4. The trainers not provide the trainees feed back regularly. The trainee not improve
their performance, skills, knowledge and the trainee not know what do, what
cannot do on the job.
ANALYSIS
AND
INTERPRETATION
1). How long have you been with SUDHAKAR Polymers ltd?
New/Long Standing
No of Employees
17
03
New/Long Standing
No of employees
15
It is important to know how long the employee has been working in his current
position. This will help us to identify his training needs accurately.
If majorities of their people working are to the current position they are working in,
then there must be more training programs on how to proceed with work. But otherwise,
more refresher training is needed on how to perform their job more effectively and
efficiently. They can be given greeter responsibility and can be asked to help other
coworkers who are new to the organization .Training programs like leadership
training .Personal management etc. can also be given to them.
At sudhakar polymers Ltd. Most of the employees (75% i.e. 15 out of 20) are long
standing and only (25%i.e 5 out of 20) are new to the organization.
b) Part of team
Response
No of Employees
Alone
Part of team
19
4. If you work in a team do you have any clarity about your team roles?
No of Employees
Yes
100
No
In Sudhakar polymers all employees have clarity about their own team roles.
B) Good
C) Moderate
D) less
OPINION
NO OF EMPLOYEES
High
11
Good
Moderate
Less
It clearly shows that most of the employees agree that they complement each other
while they are working as team in order to make their work effective.
TO PERFORM OTHER
NO OF EMP
NO OF %
JOB
Change of section
40
Supervisor
15
NO change
45
Most of the employees felt that they would like to change their position to other section
where they can do better in the organization in order to progress in their career.
B) Higher Position
C) Financial Increment
OPINION
NO. OF EMPLOYEES
Greater Responsibilities
Higher Position
Financial Increment
12
GR& HR
GR&FI
Most of the employees are seeking to increase their financial position by doing better
job. They dont want more responsibilities. Least of the employees would like to move to
higher position where they can lead the teams.
B) No
Response
No. of employees
Yes
19
No
Cant say
95% of the employees are satisfied with the Training and Development programme of
the Sudhakar polymers Ltd. Just 5% of the employees are not getting familiar with the
Training and Development programme of the Sudhakar polymers Ltd.
B) no
C) sometimes
Response
No of Employees
Yes
19
1
No
95% of the employees agree that they are getting Promotions after attending the
Training and Development programme provided by the organization.
Only few of the employees are not satisfied with the procedure of the promotions
conducted by the organization.
10. Are you satisfied with the role of trainer between you and
management?
A) Yes
B) No
RESPONSE
NO OF EMPLOYEES
YES
19
NO
01
95% of the employees are satisfied with the Methods, Role-plays, and the like given by
the Trainer. They are keen to attend every Training programs which are provided by
the TRAINER .
11. How do you describe your overall learning experience from the
Programme?
A) Excellent
B) Good
C) Moderate
D) poor
Response
No .of employees
Excellent
Good
16
Moderate
Poor
Trainees who rated the statement with excellent grade are very Cleary about the
Training program and they learned more to perform their jobs effectively.
Trainees who rated the statement with Good grade are also quite satisfied with the
overall learning experience of the Training program.
12. Does training programme have any positive impact on the
Organization?
A) MOST OF THE TIMES
C) RARELY
B) SOMETIMES
D) NO
RESPONSE
NO. OF EMPLOYEES
18
SOMETIMES
RARELY
NO
Employees are agreeing that the Organization is getting more productive when the
employees are provided by the Training.
B) NO
RESPONSE
NO .OF EMPLOYEES
YES
16
NO
Most of the Trainees are agree that they are asked to give their Feedback on the
Training program right after completion of the program, in order to make the program
more success in the future.
B) NO
RESONSE
NO.OF EMPLOYEES
YES
19
NO
It clearly shows that most of the Trainees would like to change the way the Training
program is conducted by the Oraganization.
They suggest the use of audio-visual equipements during the Training session .They
feel that more training aids should be used so that they can get a better idea of what
exactly the trainer wants to explain them.
B) NO
C) CANT SAY
RESPONSE
NO OF EMPLOYEES
YES
19
NO
CANT SAY
NO OF EMPOLOYEES
KNOWLEDGE GAINGING
TECHNOLOGY ADOPTING
KNOWLEDGE& TECHNOLOGY
ADOPTING
INCREASE PRODUCTIVITY
ALL
All the employees are felt that they would like to take part in the Training program
in order gain the knowledge of above mentioned choices.
17. Training programme helps you to improve?
A) Decision making & confidence
RESPONSE
NO.OF EMPLOYEES
10
Most of the employees are felt that they are improving their Technical and mental skills
by the Training which is provided by the organization. Some of them felt that they are
getting only knowledge of their jobs.
FINDINGS
FINDINGS:
The following factors have been regarded as the main reason for failure of
training programmes:
1.
2.
The top management hardly rewards supervisors for carrying out effective
training.
3.
The top management rarely plans and budgets systematically for training.
4.
The middle management, without proper incentives from top management, does
not account for training in production scheduling.
5.
Without proper scheduling from above, first line supervisors have difficulty in
production norms of employees are attending training programmes.
6.
7.
8.
Trainers provide limited counseling and consul ling services to the rest of the
organization.
RECOMMENDATIONS
AND
SUGGESTIONS
3. Most of the employees are not having education qualifiers are not up to the mark.
So they have to encourage them to well educate.
4. Most of the employees are felt that they area not giving any promotions after the
training program. So they have to provide promotions.
5. Training should be made compulsory to get the work done in timely and properly
so training should be made compulsory in the company policy.
6. The organization has to divide the groups in the base of their qualification and
nature of work them go for providing the training program. so that it gives much
productivity and work efficiency.
7. Evaluation to training programs must be conducted to know the effectiveness of
training.
8. The training program must be strengthening them to reach the goals of the
organization.
QUATIONNAIRE
Questionnaire
For
A study on EMPLOYEE TRAINING AND DEVELOPMENT at
Sudhakar Polymers Ltd.
NAME
SECTION
QUALIFICATION
1). How long have you been with SUDHAKAR Polymers ltd?
.
B) Part of team
4). If you work in a team do you have any clarity about your team roles?
A) Yes
B) No
A) High
B) Good
C) Moderate
D) less
6). to perform other jobs in the organization: What other roles in the
organization would you be interested in doing if a vacancy became available
for example transfer to another section supervisor position etc?
..
B) Higher Position
C) Financial Increment
provide by
B) No
9). after completing the training programme the management giving any
promotion to the employee?
A) Yes
B) No
C) Sometimes
10). Are you satisfied with the role of trainer between you and management?
A) Yes
B)No
11). How do you describe your overall learning experience from the
Programme?
A) Excellent
B) Good
C) Moderate
D) Poor
B) Sometimes
C) Rarely
D) No
B) No
B)No
A) Yes
B)No
C) Cant say
BIBLIOGRAPHY
Bibliography:
C.B Mamoria & S.V Gankar. , Human Resource Management, Mumbai, 2001.