Secure remote access

Technical Solutions Brief

Secure remote
access
Simple, secure access
to apps and desktops
from anywhere.

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Secure remote access

Technical Solutions Brief

Todays fast-paced business world requires

IT organizations to supply tools that allow employees
to quickly react to the demands of a competitive
environment. Whether they are in the office or
remote, employees need safe and secure access to
corporate resources. Many organizations protect their
highly sensitive intellectual property and customer
data by locking down the corporate network and
turning to an SSL VPN solution for remote access.
This approach extends the secured network
to unsecured, remote devices, increasing risk
rather than protecting against it. This is why many
organizations are choosing Citrix XenDesktop to give
users fast, secure, remote access to their office apps
and desktops from any device.
A number of business issues are accelerating the adoption of secure remote
access solutions:
The demand for more flexibility in the workplace
Enterprise adoption of tablets, smartphones, and other mobile devices
Protecting sensitive data while enabling user flexibility
Employee access over unsecure, mobile networks
Demand for flexible workstyles Employees need to be untethered from
the physical office to stay productive as they balance the demands of work and
home. As the boundaries between the two become less defined, employees
increasingly need safe and secure access to business resources from outside
the corporate network.
Increased adoption of mobile devices Todays mobile devices are more
powerful than ever, making them fully capable of executing complex business
transactions. However, these devices roam across mobile networks making them
more susceptible to security breaches and more attractive to hackers, given the
vast amount of sensitive business data they can contain. This situation is forcing
IT to determine which business transactions are appropriate for mobile devices.
Threats to corporate data In the age of mobility, protecting corporate data
and resources on unsecure networks becomes even more challenging, especially

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Mainfreight
Limited
Mainfreight Limited is
a global supply chain
logistics provider with
165 offices throughout
New Zealand, Australia,
China, Hong Kong
and the United States.
Mainfreights Asian
offices were on a
completely separate
system and used their
own local applications
and desktops, which
were not integrated
with the companys
global online system.
With a Citrix solution,
Mainfreight decreased
turnaround time to
clients, as employees
carry out their duties
in a more efficient
mannerthanks to
secure remote access
to Mainfreights global
online tracking system.

Secure remote access

Technical Solutions Brief

when the remote devices used to access them vary in form factor and operating
system. This is why organizations should secure sensitive information behind the
hardened barrier of a corporate network rather than extend the network to these
devices through a VPN.
Drawbacks of VPNs for everyday users Remote IT administrators may
require full access to the corporate network, as provided by an SSL VPN, but
not every employee should be granted that same level of freedom. Extending
the corporate network over a VPN tunnel to everyday users only introduces
more security risk. In addition, VPNs may restrict the user experience or
require additional training, making the search for an alternative solution even
more compelling.

XenDesktop
XenDesktop allows IT to deliver secure remote access to mission-critical Windows
apps, data, and desktops from any device. Keeping your corporate resources
secured in the datacenter enhances security and mitigates the risk of data
loss. Only XenDesktop leverages Citrix HDX technology to deliver fast, highperformance secure access over any type of network connection.
Key features:
Mobile device integration To enhance the user experience, XenDesktop
is integrated with the Citrix mobility pack to dynamically transform the app or
desktop interface into a touch-friendly format when accessed from a tablet
or smartphone.
Use-case-driven design XenDesktop offers a variety of VDI and serverbased app and desktop delivery options that enable IT to provide secure,
remote access to the right type of resources based on the needs of the
associated user group.
Optimized user experience XenDesktop leverages Citrix HDX technologies
to ensure the best possible experience when accessing a virtual app or desktop
over any network connection, including WAN and international connections.
Secure-by-design architecture XenDesktop is inherently secure: virtual
apps and desktops remain protected in the datacenter and only screen updates,
mouse clicks and keystrokesnot datatraverse the connection. In addition,
the SmartAccess policy engine can control specific permissions associated with
tasks such as drive mapping, clipboard transfers and printing.

The Citrix solution

The Citrix solution for delivering secure remote access is built on XenDesktop
and other Citrix technologies: Citrix Receiver, Citrix NetScaler Gateway and
Citrix StoreFront.

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Concha y Toro
Concha y Toro is Latin
Americas largest
producer of wines
and the eighth largest
winemaker worldwide,
with vineyards located
in Chile, Argentina and
the United States. By
creating a centralized
management platform
for its corporate
applications, Concha
y Toro has sparked
a cultural shift within
the organization, as
the new infrastructure
model has enabled
the experiences of
users based at all
of the companys
locations to be
brought to comparable
levels. With Citrix,
any employee can
securely access the
latest application
weve been working
with at headquarters
without waiting for a
technician to make an
on-site support visit,
which makes them
much more productive,
explained Daniel Durn,
information technology
and process manager.

Secure remote access

Technical Solutions Brief

XenDesktop
XenDesktop is an industry-proven, flexible application and desktop virtualization
platform that delivers the best possible user experience for any type of device,
even in the most challenging network conditions. Based on cloud-ready
architecture, XenDesktop delivers any Windows application or desktop running
in a private or public datacenter with secure, on-demand access. Desktop
virtualization with XenDesktop can leverage Remote Desktop Shared Hosted
(RDSH) technology to enable multiple users to connect to a single server with
access to an isolated instance of a Windows Server desktop. It also offers a full
range of virtual desktop options, including remote PC access that enables secure
remote access to a physical PC desktop and a full range of VDI technologies
enhanced for centralized desktop image management while providing a highly
personalized user experience.

Citrix Receiver
Citrix Receiver is an universal thin client that runs on virtually any device operating
platform, including Windows, Mac, Linux, iOS and Android. This is the one client
you need to access the physical Windows desktop from any device, including
tablets and mobile devices. Citrix Receiver can be downloaded and installed easily
by the user. After that, Citrix Receiver manages itself, downloading any additional
components it needs based on the services offered to the user.

NetScaler Gateway
NetScaler Gateway is a secure application, desktop and data access solution
that gives administrators granular application-, desktop- and data-level control
while empowering users with remote access from anywhere. IT administrators
gain a single point of management for controlling access and limiting actions
within sessions based on user identity and endpoint device. The results are better
application security, data protection and compliance management.

StoreFront
StoreFront provides self-service subscription to applications and desktops via an
enterprise app store, giving employees convenient access to all the applications
they need. Also, these applications follow them on all the devices they use for a
consistent interface and enhanced experience.

HDX technology
Citrix has been perfecting HDX high-definition user experience technologies over
the last 15 years to provide a like-local PC experience even when the physical
desktop is accessed remotely.
Multiple WAN optimization technologies improve performance over challenging
network conditions and lower bandwidth requirements for remote access to

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ONeill Europe
ONeill, the original
California surf, snow
and lifestyle sports
clothing and footwear
company, was looking
for a way to increase
app and desktop
availability and
provide full, redundant
solutions to remote
users. The company
especially needed
a high-availability
solution to make sure
the remote workplace
was always on. With
Citrix, we not only have
a remote workplace
that is load balanced
and always available,
but also important web
applications like our
product focus system
application used for
BI information and
planning now have
a failover function
that was previously
impossible without
manual intervention
by the IT staff. said
Peter Maljaars,
global IT service and
infrastructure manager.

Secure remote access

Technical Solutions Brief

rich video, real-time audio and graphics-intensive applications running on the

physical desktop.
Multiple compression technologies optimize application performance.
Quality of service (QoS) controls enable IT to fine-tune traffic types and priority
levels over dedicated virtual channels for smooth application delivery.

Citrix is the proven leader in desktop virtualization

Both Gartner and IDC have named Citrix as a leader in app and desktop
virtualization because Citrix is the only vendor to have an array of technologies,
including the ability to deliver secure, remote access to apps and desktops from
any device. Citrix is focused on addressing the broadest range of use cases,
rather than simply providing a one-size-fits-all product.

Conclusion
The workplace is no longer defined by cubical walls, todays workforce works
from anywhere. Todays always-connected workforce needs instant access to
critical business apps and data from anywhere, but IT administrators must
ensure that their remote access solution is secure and keeps sensitive information
safe. XenDesktop is recognized as the industry leading solution for app and
desktop virtualization, making the Citrix solution the right choice for secure,
remote access.

Corporate Headquarters
Fort Lauderdale, FL, USA

India Development Center

Bangalore, India

Latin America Headquarters

Coral Gables, FL, USA

Silicon Valley Headquarters

Santa Clara, CA, USA

Online Division Headquarters

Santa Barbara, CA, USA

UK Development Center
Chalfont, United Kingdom

EMEA Headquarters
Schaffhausen, Switzerland

Pacific Headquarters
Hong Kong, China

About Citrix
Citrix (NASDAQ:CTXS) is the cloud company that enables mobile workstylesempowering people to work and collaborate from anywhere, easily
and securely. With market-leading solutions for mobility, desktop virtualization, cloud networking, cloud platforms, collaboration and data sharing,
Citrix helps organizations achieve the speed and agility necessary to succeed in a mobile and dynamic world. Citrix products are in use at more
than 260,000 organizations and by over 100 million users globally. Annual revenue in 2012 was $2.59 billion. Learn more at www.citrix.com.
Copyright 2013 Citrix Systems, Inc. All rights reserved. Citrix, XenDesktop, NetScaler Gateway, Citrix Receiver and HDX are trademarks of
Citrix Systems, Inc. and/or one of its subsidiaries, and may be registered in the U.S. and other countries. Other product and company names
mentioned herein may be trademarks of their respective companies.

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