On
SELECTION & RECRUITMENT
at
TRACO CABLE COMPANY, THIRUVALLA
Submitted by:
SMITA SONA
SHIJI M ABRAHAM
Roll. No: DM 201029
DECLARATION
SHIJI M ABRAHAM
Date:
ACKNOWLEDGEMENT
cooperation.
THIRUVALLA
SHIJI.M.ABRAHAM
Date
Contents
Chapter 1
1.1
INTRODUCTION
WHY HUMAN RESOURCE MANAGEMENT IS
IMPORTANT
1.2
MANAGEMENT
1.3
HRM AND ITS FUNCTIONS
1.3.1 ACQUISITION FACTOR
1.3.2 DEVELOPMENT FUNCTION
1.3.3 MANAGEMENT FUNCTION
1.3.4 MOTIVATION FUNCTION
1.4
HUMAN RESOURCE PLANNING
1.4.1 SCOPE OF THE STUDY
1.4.2 SIGNIFICANCE OF THE STUDY
1.4.3 PURPOSE OF THE STUDY
1.4.4 METHODOLOGY
1.4.5 HYPOTHESIS
1.4.6 SAMPLING
1.4.7 UNIT OF THE STUDY
1.4.8 SOURCE OF DATA COLLECTION
1.4.9 TABULATION ANALYSIS AND INTERPRETS
1.4.10 LIMITATIONS
CHAPTER 2.
TRACO CABLE COMPANY
2.1
OBJECTIVE OF THE COMPANY
2.2
FACILITIES OF TCC
2.2.1 LOCATION
2.2.2 POWER
2.2.3 TRANSPORT
2.2.4 LABOUR
2.2.5
PRODUCT PROFILE
2.2.6 RANGE OF PRODUCT
2.2.7 DEPARTMENT PROFILE
2.5.1
2.2.7.1
2.2.7.2
2.2.7.3
2.2.7.4
FINANCE
FUNCTIONS OF FINANCE DEPT.
SOURCE OF FUND
PERSONAL AND ADMINISTRATIVE
DEPARTMENT
FUNCTIONS
4
2.2.7.5
2.2.7.6
2.2.7.7
2.2.7.8
2.2.7.9
INTRODUCTION
explicitly consider that these organization depend on people to make them operate? It is only
under unusual circumstances, such as when clerks go on strike at our local supermarket, or
the teachers walkout from our schools, colleges or employees working in a hotel industry,
that we recognize the important role play in making organization work.
There are some Question which is listed down in order to know how important HRM is:
How does management know if the employees are performing adequately? If they are
not, what can be done about it?
Will todays employees be prepared for the work the organization will require of them in
ten, twenty - thirty years?
1.2 Management: It is the process of efficiently getting activities completed with and
through other people. The management process includes the planning, organizing, leading,
and controlling activities that take place to accomplish objectives.
With reference to our definition, Goals are the activities completed. Limited resources are
implied in efficiently. People are those in through other people.
First goals are necessary because activities must be directed toward some end. There is
a considerable truth in the observation that if you dont know where you are going, any
road will take you there. The established goals may not so explicit, but where there are
no goals, there may be a need for a new managers or no need for managers at all.
Second, there are limited sources. Economic resources are scarce therefore; the manager
is responsible for their allocation. This requires not only that manager be effective in
achieving goals that are established but they be efficient in relating output to input. They
must seek a given output with a lower input that is now being used or, for a given input,
strive for a greater output. It again depends how much the manager knows about his
capacity and how he designs his planning structure and how efficiently he gives a better
picture and utilizes it accordingly.
Managers then are concerned with the attainment of goals, which makes them effective, and
with the best allocation of scarce resources, which makes them efficient.
The need for two or more people is third and last requisite for management. It is with and
through people that managers perform their work.
10
Managers are those who work with and through other people, allocating scarce resources, to
achieve goals.
1.3 HRM AND ITS FUNCTIONS
Human resource management is concerned with the people dimensions in management.
Since every organization is made up of people, acquiring their services developing their
skills, motivating them to high levels of performance, and ensuring that they continue to
maintain their commitment to the organization are essential to achieving organizational
goals.
To look HRM more specifically we suggest that it is a process consisting of four functions:-
ACQUISITION FUNCTION
The acquisition function being with planning. Relative to human resource requirements, we
new to know where we are giving and how we are giving to get these. This includes the
estimating demands and supplies of labour. Acquisition also includes the recruitment,
selection and socialization of employees.
1.3.2
DEVELOPMENT FUNCTION
It can be seen along three dimensions. The first is employee training which emphasizes skill
development and the changing of attitudes among workers. The second is management
development, which concerns itself primarily with knowledge acquisition and the
enhancement of an executives conceptual ability. The third is career development, which is
the continual effort to match long-term individual and organizational needs. It also has a
major function; it prepares the employees to adopt change at any point of time. Since the
11
scenario of the market changes day by day it is very important for an organization to keep his
employees ready to face the change, and accordingly change in order to adapt the change in
order to sustain in this competitive market scenario.
1.3.3
MANAGEMENT FUNCTION
The final function is maintenance. In contrast to the motivation function, which attempts to
stimulate performance, the maintenance function is concerned with providing those working
conditions that employees believe are necessary in order to maintain their commitment to the
organization.
1.3.4
MOTIVATION FUNCTION
The motivation function begins with the recognition that individuals are unique and that
motivation techniques must reflect the needs of each individual. Within the motivation
function alienation, job satisfaction, performance appraisal behavioral and structural
techniques for stimulating worker performance, the importance of linking regards to
performance, compensation and benefits administration and how to handle problem
employees are renewed.
In recent years, more emphasis was given on manpower because of the change in the society,
attitude of an individual etc. etc. In a study ASID i.e. the AMERICAN SOCIETY FOR
TRAINING AND DEVELOPMENT recognized nine are of HRM.
2
Organization/Job Design
Compensation/Benefits
Employee Assistance
10
Union/Labour Relations
12
Productivity
13
Readiness to Change
13
HRM MODEL
Training and
Development
- Focus is on identifying
and assessing
Union/labour
Relation
Focus: Assessing
healthy
union/organization
relationship.
Organization
Development
Focus : assessing
healthy inter
relationship as bell
as intra
Employee
Assistance Focus :
Providing personal
problem solving,
canceling to
individual
employees
- Quality of work
life
- Productivity
- Readiness to
change
Compensation and
Benefit
Focus : Assessing
compensation and
benefits
Human Resource
Planning :
Determining the
origins major HRM
needs strategies and
policies
Personnel
research and
information
systems
Focus : assuring a
personnel
information base
Organization/Job
Design.
Focus : defining
how tasks, authority
and system will be
organized
14
From the above introduction about Human Resource management, it has been pretty clear
that how important is human resource and its allocation. Again it depends on human resource
planning. So the next question which arises is what is Human Resource Planning?
and machines. Man management is basically concerned with having right type of people
available as and when required and improving the performance of the existing people to
make them more productive on their job.
Recruitment forms the first stage in the process which continues with selection and ceases
with the placement of the candidates. It is the next step in the procurement function, the first
being the manpower planning. Recruitment makes it possible to acquire the number and
types of people necessary to ensure the continued operation of the organization. Recruiting is
the discovering of potential applicants for actual or anticipated organizational vacancies. In
other words, it is a linking activity bringing together those with jobs and those seeking jobs.
Its purpose is to pave the way for the selection procedures by producing, ideally the smallest
number of candidates who appear to be capable either of performing the required tasks of the
job from the outset, or of developing the ability to do so within a period of time acceptable to
the employing organization. The smallest number of potentially suitable candidates can in
theory, of course, be any number. The main point that needs to be made about the recruitment
task is that the employing organization should not waste time and money examining the
credentials of people whose qualification do not match the requirements of the job. A primary
task of the recruitment phase is to help would be applicants to decide whether they are likely
to be suitable to fill the job vacancy. This is clearly in the interest of both the employing
organization and the applicants.
16
1.4.5 LIMITATIONS:
1. The major limitation was limited time period of study.
2. The time limit was 45 days only.
3. The inconvenience of employees due to their busy schedule was another major
obstacle.
4. The company was not ready to give whole data because they need to maintain
secrecy of data which affected the study to great extent.
5. Limitation of dependence on secondary data to some extent.
18
1.4.6 METHODOLOGY :
The study is carried on in a proper planned and systematic manner. This methodology
includes
(i)
(ii)
(iii)
Analysis of data.
(iv)
1.4.7 HYPOTHESIS
The organization follows a systematic recruitment process, which contributes towards
continuous flow of production without shortage or excess of labours.
1.4.8 SAMPLING
The study covers 10 executive, 20 employees from different departments/ sections of
TRACO as sample in order to elicit relevant facts. Since it is not possible to approach each
and every manpower of the organization.
1.4.9 UNIT OF STUDY:
An executive and a worker irrespective of their position and placements in any of the
departments of the organization is considered as unit of study.
1.4.10 SOURCES OF DATA COLLECTION:
The primary as well as the secondary sources was used for collection of data. In primary
source of data collection the interview schedule and questionnaire and opinion survey were
19
used and in secondary source of data collection relevant records, books, diary and magazines
were used. Thus the sources of data collection were as follows:
1.4.11 SOURCE OF DATA COLLECTION
PRIMARY
SECONDARY
1. Interview schedule
1. Diary
2. Questionnaire
2. Books
3. Opinion Survey
3. Other records
4. Magazines
The investigator used structural interview schedule, questionnaire and opinion survey for
collection of data from primary source. Interview schedules were used for workers clerical,
category and questionnaires were used for supervisory and executive cadre and opinion
survey was used to know the technology, perceptions, thoughts and reactions of the
executives, employees/workers and trade union members of the organization.
The investigator used the secondary source like diary, books, magazines and other relevant
records for collection of data to know about the industry as well as the respondents.
1.4.12 TABULATION, ANALYSIS AND INTERPRETATION:
After completion of data collection the editing of the responses go obtained was done. This
edited data further codified and code book was prepared. On the basis of these tables the
data were interpreted and analyses and conclusion was drawn.
20
21
Traco Cable Company was incorporated in year 1960.The total paid up is 149.2 lakh of
which 127.17 lakh (86.6%) are held by the govt of Kerala. This is govt of Kerala
undertaking.
The company has now two manufacturing division they are power cable & telephone cable
divisions as first step towards diversification and expansion. Traco commenced product of
paper insulated lead sheated polythene jacketed copper telephone cables in 1974 with
technical assistance from M/S HINDUSTAN CABLE LTD. These cables are used to
subscribe connection of telephones are generally laid underground in view to enlarge
activities.
The power cable division commissioned in1965 has facilities for manufacture PVC insulated
armoured & unarmoured heavy duty cables up to 11kv with copper/aluminum conductors,
PVC insulated wires & flexible &bare aluminum conductors.
It had received an industrial license no ck:349(80) dated 29/11/1980 from govt of kerala
under IRDA in 1951 from manufacture of 5000 lines km of jelly filled at Kuttapuzha
Thiruvalla.
The company started its production in 1966. It has a capacity of producing 15 lakh km of
cables annually. Here various type of JFTC are produced like 10, 20, 50 pairs. The main
customers of these cables are dept of telecommunication. No direct sales are done by plant.
Total manpower of company is 5000.
22
The range consist of underground armoured & unarmoured jelly filled telephone cables, Arial
cables & PVC cables besides AAC, ACSR, POWER/CONTROL etc.
Superiority of Traco Cable Company in a result of better how combines with latest
sophisticated machinery & equipment employed in their manufacture. Gregarious quality
control is maintained at every stage of manufacture, which ensure only product better than
prescribed standard are allowed to go but to market for quality & dependability.
2.1 OBJECTIVE OF COMPANY
Objective of Traco Cable Company can be divide into two
Primary
Secondary
Physic income
Pride in work
Security
Recognition
Acceptance
Manufacturing cables
Finance department
HR department
Stores department
24
POWER
11KV power line is passing through the road very close to site. Kerala state
Electricity board has agreed to supply sufficient quantity of power on
Competition of erection of machinery at site.
2.2.3
TRANSPORT
The site at Kuttapuzha is connected by road & rail to all parts of India. The
Distance from factory site to main central road is 6km to the Cochin airport 90 km
And Cochin harbor 93 km hence there will not be any difficulty for transport of
Products.
2.2.4
LABOUR
Kerala has highest rate of literacy in our country. This applies to technical
25
i . exe
Education & training too. The collaboration of project have undertaken to tracos
Personnel in production operation of machinery & equipment & in testing the
Raw materials & finished goods.
27
PAY ROLL
Basic pay
DA
Arrears
Over time
Attendance
Night shifting allowance
28
DEDUCTION
PF
Rent recovery
ESI
GSIL
PLI
Canteen
Societies
Others
ADVANCES
School advances
Salary allowances
Vehicle allowances
Other allowances
The overall monetary function of traco ltd are controlled & extinct by
Finance dept, their dept efficiently deals with
Wages
PF
Sales tax
ES
Central excise
Cash & bank dealing
2.5.2.1 FUNCTIONS
WELFARE FUNCTION
30
31
Labour are the needs of the company. Labourers of traco Cable Company play
an important role in production. Classification of workers in traco cable
company are
CASUAL
CONTRACT
PROBATIONER
PERMANENT
SUBSTITUTE
TRAINEE
TEMPORARY
APPRENTICESHIP
1) CASUAL WORKER; Casual worker is one whose employee is of casual
nature. There are 16 casual workers for loading & uploading the product.
2) CONTRACT WORKMAN;
Contract workman is one who is taken in the factory or office
purely
4) PERMANENT WORKMAN;
32
Is one who has been engaged on work of a permanent nature & whose
appointment has been confirmed by an order in writing by management.
5) TRAINEE;
The trainee is a learner who may or may not be paid day stipend during
employment on company.
6) SUBSTITUTE;
Is one who appoint in post of permanent worker
7) TEMPORARY WORKMAN;
Is one who engaged for work of temporary nature or for limited period.
8) APPRENTICE;
Is one who is engaged for any length of period for purpose of learning
work.
2.5.2.9 TRAINING & DEVELOPMENT
Bulk recruitment is done at time of expansion of unit of Irimpanam &
Thiruvalla. After induction training new recruitment are done in various
dept according to requirement. Placement is done as part of ISO training
program for training & assessments are made in every year.
The training will be done as follows;
2.5.2.10 RECRUITMENT;
AS it is a govt company all recruitment are done through PSC test. Those
who passed the PSC examination will be taken interview. Once the
candidate passed the interview they would be taken for medical test. If the
candidate passed the medical test then the last step of recruitment will
come.
2.5.2.11 LABOUR WELFARE;
All stationery welfare measures are provided to employees. Canteen
facility is available in organization. Two pair of uniforms, one pair of
slippers are provided to workers every year.
WELFARE MEASURES
CANTEEN FACILITY
TRANSPORTATION
FINANCIAL ASSISTANCE
ALLOWANCE
A) ALLOWANCE INCLUDE;
Company provide 35 as washing allowance
34
B) OVERTIME ALLOWANCE;
Company provide rupees 4/ min to those employees who do overtime
C)
CONVEYANCE ALLOWANCE;
Company will take 40% of employees transportation charge
D) HRA
E) ATTENDANCE BONUS
The company provide bonus to those employees who have 25 days
attendance, they will get 3 days salary as bonus.
WELFARE FUND
Every employees shall be given Rs 50 as welfare fund . From this they will
eligible to avail loan up to 33/ month.
Receipt of material
Issue of materials
Record keeping
35
Reporting
PREVENTIVE MAINTANCE
36
COMPETITORS
DELTON LTD
HINDUSTAN LTD
37
38
As is evident from the definition of the concept the entire theme revolves centrally around
human resource and its role in enabling simultaneous satisfaction of individual and
organizational goals. The immediate conclusion that follows from this is that the prime
movers of the organization are the individuals. The process of bringing employees into the
folds of organization is termed as recruitment and can be unambiguously treated as the
central pillar for foundation stone of the entire concept of human resource management.
It is easy to see why recruitment has accorded such a high position out of the various facets
of human resource management. The reason is simply that unless one has human resource in
the organization whom will the human resource managers manage or whose energy will they
channelize productively and usefully.
39
Keeping this idea into mind these Projects is an attempt to study various options that are
available both theoretically as well as practically for an organization to launch itself into the
task of recruitment.
The entire report is divided into various sub-sections which appear in a chronology of events
that are steps in the process.
3.1 DEFINITION
The success of and organization largely depends upon the Team of the skilled and qualified
human resources who are chosen out of number of applicants for the job. It is the primary
duty of the HRD department to procure and maintain an adequate qualified working force of
various personnel necessary for manning the organization.
Recruitment is a process to discover the sources of manpower to meet the requirements of the
staffing schedule and to employ effective measures for attracting selection of an efficient
working force.
CATEGORY II
CATEGORY III
CATEGORY IV
DIRECTOR OPERATIONS:
He is the overall in charge of P&A, HRD, Systems, TQM and Critical Issues.
GM-PRODUCTION:
41
42
43
44
45
46
Department
Job Code
Date..
REQUIREMENTS
1. EDUCATION : Ability to read and understand production orders and to make simple
calculations. Preferably High School Certificate.
2. TRAINING AND EXPERIENCE: No special training required. Requires one month
experience to learn job duties and to attain acceptable degree of proficiency.
3. PHYCIAL EFFORT: No special physical effort is required.
4. MENTAL SKILL: Requires reasoning to interpret instructions and drawings and
productions orders. Must be able to concentrate when operating.
5. SUPERVISION: Routine checking and no close supervision required. Specific but no
detailed instructions.
6. Responsible for own work only. Only routine responsibility for safety of others.
PROCEDURE OF RECRUITMENT
Following process of Recruitment has been followed in Traco .
REQUISITION
1) For new requirement or for replacement a manpower the given requisition format is to be
filled up by Head of the Division/Department and forwarded to HRD after obtaining MDs
approval.
47
INTERVIEW SCHEDULE
Date:
Venue:
Position:
TIME
REMARKS
49
Religion:
Sex:
Nationality:
Date of Marriage:
Speak
Read
Fathers Name
& Occupation
Spouse Name:
Occupation
No. of children:
50
Write
Institution/
University/Board
Years
From
To
Main Subject
Division &
% of marks
Publication &
Membership
Special Interest/Hobbies
Name of
Employer
Designati
on
51
Nature of Duties
Performed
Gross
Salary
LTA
Medical
Superan
nuation
P.F.
Salary Expected:
Joining Time Required:
Are you ready work any where in India:
Relatives & Acquaintances in TCC
Name
Designation
Department
Relation
Any other information which you think should be taken into account while
considering your candidature
References: please give name and address of two persons who knows you
professionally or under whom you have worked.
Name: _____________________________________
Nature of
Acquaintance: ______________________________
Position: __________________________________
Address: __________________________________
Tel .:
Off.:____________ Res.:___________
Off.:_ __________ Res.:___________
52
Others
Declaration:
I hereby authorized verification of all statements in the record and shall agree to
produce any documentary evidence in proof of above statements as desired by NPL. I
certify that all the above statements are true and understand that misrepresentation or
mission of facts called for in this from will cause separation from the companys
services without any notice or compensation.
Date________________
Signature___________
FOR OFFICE USE ONLY
Test Performance
INITIAL INTERVIEW NOTES
1. PERSONALITY
2. MATURITY
3. COMMUNICATION
4. SELFCONFIDENCE
5. JOB KNOWLEDGE
6. OTHERS
FINAL INTERVIEW RESULTS
CATEGORY
PRESENT
ACTUAL
P.M.
OTHERS:
53
OFFERED
ACTUAL
P.M.
Joining Date:
DATE
Probation Period:
HOD
HRDDEPTT.
Final approval for Asst. Manager and above is after final interview by the MD.
Travel Expenses to outstation candidates are reimbursed as per the travelling rules existing in
the company, in format given below.
ACCOUNTS DEPARTMENT
OUTSTATION CANDIDATE
TRAVEL EXPENSES REIMBURSEMENT
NAME
: ------------------------------------------------------------------------ADDRESS :------------------------------------------------------------------------INTERVIEW DATE :-------------------------- POSITION :----------------------
DATE
PLACE(FROM-TO)
TOTAL :
DATE :
SIGNATURE OF THE CANDIDATE
HRD DEPARTMENT
54
LETTER OF INTENT
With reference to your application and the subsequent interviews you had with us, we are
pleased to offer you the position of ______________ in our organization at mutually
agreed terms and conditions based at _______________. However you are liable to be
transferred to any of our sites / sister concerns / associates companies at the sole discretion of
the management.
You will report for work on _____________at______________, failing which this offer will
stand automatically withdrawn. The detailed letter of appointment will be issued to you on
your joining.
Please submit the following documents at the time of joining:1. 3 passport size photographs.
2. Copy of last appointment letter, relieving letter & salary certificate.
3. Photocopies of educational and experience certificates.
Please sign you to our organization and wish you a successful career with us.
Yours sincerely,
For TRACO CABLE COMPANY.
Authorized Signatory
4.2 JOINING FORMALITIES
On the joining detailed appointment letters are issued as per below mentioned levels:1) APPOINTMENT LETTER Language for below Asst. Manager level is given in the
following format .
55
Dated: ___________________
LETTER OF APPOINTMENT
Dear Mr. __________________________
With reference to the offer letter no.______________________dated __________ we are
pleased to appoint you as ____________________ on the following terms and conditions:
1)
Ordinarily your period of probation will be Six months which could be further
extended for a period not exceeding three months and during probationary
period/extended probationary period your services are liable to be terminated without
any notice or without assigning any reason or compensation in lieu thereof.
2)
EMOLUMENTS:
A)
You shall also be entitled to benefits like Bonus, Gratuity, PF, ESI & L.T.C as per
rules of the company.
B)
Further increment will be based on efficient, satisfactory and loyal discharge of duties
and may be withheld in case the standard of work and conduct is found subnormal of
may be accelerated in case the same is adjudged to be commercial at the discretion of
the management.
56
3)
4. During the period of your employment, you shall not secure or try to secure any other
post and undertake any course of study or work on part time basis without the
pronouncement or the Management in writing. You will also not hold any office of profit
outside the company or engage yourself in any other trade or business either part time, or
full time, whether for profit or gain, or on honorary basis or otherwise, engage in an
insurance agency or commission agency etc. without the prior written permission of the
management.
5. Your hours of attendance shall be regulated to suit the duties entrusted to you from time
to time, subject to the statutory provisions.
6. You shall be governed by the rules and regulations of the company in force from time to
time, that may be applicable to you.
7. In the event of your confirmation in writing, in addition to the terms and conditions
mentioned in this letter, except para (1):
a) You will be liable to be retired on your reaching the age of 58 years or earlier if found
medically unfit. The organization shall have the right to have you medically examined
57
b) The employment will be liable to be terminated on either by giving one months basic
salary in lieu thereof. However, no notice would be necessary to be given by the
organization if in their opinion you are found guilty of any gross misconduct as
generally understood in employment, particularly disobedience, insubordination,
insolence and acts subversive of discipline, habitual negligence of duties, distrust,
dishonesty or embezzlement, illegal strike, habitual late attendance, absence, go-slow
etc.
8. In case any misconduct is alleged against you, you are liable to be suspended forthwith
without any salary or allowance, pending such inquiry, if in an inquiry you are exonerated
of the charges, you will be entitled to full salary as if you were on duty. In the event you
are found guilty of the charges leveled, irrespective of the punishment imposed, you shall
not be entitled to any payment for the period of suspension.
9. The above mentioned terms and conditions of services shall prevail so long as the same
are not either modified or they will also be subject to such other and further rules and
regulations which may be notified by us by putting a notice in writing on the notice board
put inside the premises.
10. Your
date
of
joining
the
_________________________________
services
58
in
the
organization
is
11. This letter is being offered to you in duplicate. In case the terms and conditions expressly
enumerated above are acceptable to you, please sign the duplicate copy of this letter in
token of your having read, understood and accepted the terms and conditions mentioned
above.
12. Please note that the court of jurisdiction shall be at ERNAKULAM.
We welcome you to our organization and wish you a successful career with us.
Yours sincerely,
For TRACO CABLE COMPANY,
AUTHORISED SIGNATORY
ACCEPTANCE
I have clearly understood the terms and conditions mentioned in this letter of appointment
and I hereby accept the same.
NAME
SIGNATURE
59
DATE
Designation :
Your position in the company will be
2)
Date of Joining:
Your date of joining the services in the organization is
3)
Probation Period:
Ordinarily your period of probation will be Six months
from the date of joining. Management may extend the probation period
depending upon your performance. On successful completion of probation,
you will be issued a confirmation letter.
During the probation period, your services are liable to be terminated without
assigning any specific reason, whatsoever without giving any notice. After
confirmation the notice period will be one month or one months basic salary
on either side.
4)
Salary Details:
Your Basic Salary will be Rs. ./- p.m.
(Rupees only)
In addition you will be entitled to House Rent Allowance of Rs.
/- p.m.
(Rupees only)
You will entitle to reimbursement of Local Travelling Expenses up to a
maximum
limit
of
Rs.
/p.m.
(Rupees
. only)
You shall also be entitled to benefits like ESI/Medical Reimbursement, LTC,
Bonus Exgratia, Gratuity & PF as per rules of the company.
60
5)
Place of Posting:
6)
The company normally does not permit employees to engage in any other
business or work, either directly on their own account or indirectly and you
will be expected not to do so without prior consent of the management in
writing.
7)
8)
You will automatically retire from the services of the Company on attaining
the age of 58 years. You may be retired earlier if found medically unfit.
Please sign the duplicate copy of this letter signifying your acceptance and return it to
us.
We welcome you to our organization and wish you a successful career with us.
With best wishes,
Yours sincerely,
For TRACO CABLE COMPANY,
AUTHORISED SIGNATORY
I agree to accept employment on the terms and conditions mentioned above and agree
to abide by all the rules and regulations of the company.
NAME
SIGNATURE
61
DATE
3) Appointment letter language for sr. manager and above is given in the following format.
FOR SR. MANAGER AND ABOVE
Dear Mr. .
Date
APPOINTMENT LETTER
With reference to the offer letter no.____________________ dated ______________, we are
pleased to appoint you in our organization on the following terms and conditions:1)
Designation
2)
3)
Salary Details :
Your Basic Salary will be Rs. /- p.m.
(Rupees only)
In addition you will be entitled to House Rent Allowance of Rs../- p.m.
(Rupees only)
You will entitled to reimbursement of Local Travelling Expenses up to a maximum
limit of Rs. ../- p.m. (Rupees ..
only)
You shall also be entitled to benefits like Exgratia, Gratuity, PF etc. as per rules of the
company.
You will be entitled to reimbursement of Medical Expenses for yourself and family,
the total cost of which shall be a maximum of one month's basic salary in a year.
You will be entitled to reimbursement of LTC equivalent to one months basic salary
per completed year of service. Your first entitlement for LTC will be on completion of
12 months service with the Company.
62
AUTHORISED SIGNATORY
I agree to accept employment on the terms and conditions mentioned above and agree to
abide by all the rules and regulations of the company.
NAME
SIGNATURE
DATE
Joining report to be filled by the new join in format given below and experience certificate, Date of Birth
Certificate, Relieving letter, Salary Certificate and Educational Certificate etc. to be submitted to personnel
Department.
63
in
you.
NAME :
SIGNATURE:
DATE:
4.3 DOCUMENTATION
1.
2.
3.
4.
5.
SOURCES OF RECRUITMENT
Sources of recruitment can be classified into two categories
(i)
Internal Sources
(ii)
External Sources
INTERNAL SOURCES:
64
Internal sources of recruitment means promotion of employees from the lower rank to the
upper rank. Majority of companies have established a policy of promotion from within that
is, vacancies other than at the lowest level are filled up by promoting the personnel to the
higher rank. Such practice leads the healthy progressive atmosphere and the cost of training
and the rage of labor turnover.
This source of recruitment is generally adopted to fill vacancies of middle and top personnel.
EXTERNAL SOURCES:
It is always not possible to recruit the employees from within, especially vacancies at lower
level or recruitment at the time of expansion of the firm or where job specification cannot be
met by the present employees, the employer has to go to external sources of manpower
supply. Amongst the most commonly used outside sources are as follows:
1. ADVERTISEMENT:
Advertisement in newspapers and journals is now an external popular source of recruiting
staff. For all types of types of vacancies employers resort to advertising but it is the most
suitable source for filling the vacancies of technical and senior personnel. All particulars
regarding the job and the qualifications of the perspective candidate are given in their
advertisement. Candidates processing the requisite qualification apply for the job.
2. TECHNICAL INSTITUTIONS:
Campus interview is a very useful source of recruitment for a full range of jobs. The
employment managers of the enterprises maintain a close liaison with the University and
Technical institutions. This method is used for recruiting Officer, Apprentices, Engineers or
Management Trainees. Technical Institutions empanel the promising young talents for
employment and refer their names to the prospective employers as and when asked for.
3. EMPLOYMENT EXCHANGE:
Employment exchanges are regarded as good source of recruitment for unskilled, skilled or
semiskilled operative jobs. The job seekers get their names registered with employment
exchanges managed and operated by the Central and State Government. The employers
notify the vacancies to be filled in by them to such exchanges and the exchanges refer the
names of prospective candidates to them.
65
4. PRIVATE AGENCIES:
Some private agencies are also doing a great service in recruiting technical and professional
personnel. They provide a nationwide service in attempting to match the demand and supply
of personnel. Many private agencies tend to specialize supply of personnel. Many private
agencies tend to specialize in a particular type of jobs like Sales, Marketing, Technical
Professional.
5. PERSONNEL CONSULTANTS:
Consultants who specialize in the recruitment of managers and other senior officials are now
being called upon to assist the management in filling of these posts. Companies hire the
services of these consultants at the time of recruitment of the senior officials. These
consultants agencies, on receiving requisition from the client companies, advertise job
description in leading newspapers and periodicals without disclosing the names of the
employers.
6. PROFESSIONAL BODIES:
Some professional institutions like Institute of Chartered Accountant, I.C.W.A.I., Institute of
Company Secretary etc. maintain a register of qualified persons from which they recommend
the names of the job seekers to the employers when asked for.
7. UNSOLICITED APPLICATIONS:
An organization of repute draws a steam of unsolicited applications at the companys office.
These applications are screened and places in the relevant Data Banks. Whenever needed to
locate suitable candidates for that particular skill these are used.
8. RECRUITMENT AT THE GATE:
Sometimes direct recruitment of workers is made at the gate of the factory or office.
Generally, the number of vacancies, nature of work and time of interview are notified by the
Personnel Department on the blackboard at the gate. Prospective candidates attend the
interview at the appointed time and get the appointment. This system of recruitment is
generally used to recruit the unskilled workers.
9. PART TIME EMPLOYEES:
Sometimes, persons are employed to dispose of the heavy seasonal work or the areas of work
of temporary nature on part time basis. These part time employees form a good source of
labours supply as and when vacancies occur. Vacancies are filled up among them if they
fulfill the requisite qualification to suit the jobs.
10. LEASING:
The short term fluctuations in personnel needs may be stabilized through leasing of personnel
66
for some specified period from other industries, offices and units. This system of leasing has
been well adopted by the public sector organizations. With the rapid growth of public sector,
the acute shortage of managerial personnel, particularly at higher levels, they borrow the
personnel of requisite caliber from the Government Departments. At the end of their term
they are given an option to choose either their parent services or the present organizations.
11. TRADE UNION:
In some companies trade unions also assist in recruiting the staff. This sense of cooperation
helps in developing the better labor relations. This source of labor supply cannot be relied
upon on the ground that sometimes trade unions support a candidate who in not fit for the job
and is not acceptable to management. Such view really worsens the labor relations.
However, this method is not being adopted by out organization.
KINDS OF TEST
Chapter 1 Following tests are adopted for selection:1.
2.
3.
4.
5.
6.
7.
Achievement
Aptitude
Interest
Personality
Intelligence.
Leaderless Group Discussion
Interview
1. ACHIEVEMENT TESTS
This test measures a persons potential in a given area. This test measure the skill which
involves performance of a sample operation requiring specialized skill and believed to be
satisfactorily answered by those who have some knowledge of the occupation and trade.
67
2. APTITUDE TEST
This measures ability and skills. Specific aptitude tests have been designed for jobs that
require clerical, mechanical, and manual dexterity. Aptitude tests do not measure motivation.
Aptitude test is supplemented by interest and personality test.
3. INTEREST TESTS
This test has been designed to discover a persons area of interest, and do identify the kind of
work that will satisfy him.
4. PERSONALITY TESTS
Personality tests assess individuals motivation, predisposition and other pattern of behavior.
The personality tests, more often than the intelligence, achievement or aptitude tests, predict
performance success for jobs that require dealing with people. Dimensions of personality
such as interpersonal competence, dominance-submission, ability to lead and ambition are
more suitably measured by the personality test.
5. INTELLIGENCE TEST
This tests generally aptitude ones. The scores on intelligence tests are usually expressed as
Intelligence Quotient (IQ), which are calculated by the following formula.
Mental Age
IQ= --------------- x 100
Actual Age
6. LEADERLESS GROUP DISCUSSION
The essential feature of this technique is that instead of the candidates being interviewed
separately, they are brought together in group of six to eight for informal discussion, and
absolved and evaluated by the selectors. The two kinds of group discussions are one, where
the group is given a problem to discuss and the individual member is free to choose his own
approach to solving this problem; and two, where each individual is allotted an initial
position and supplied with supporting information to defend his position.
The advantage of this method is that the decision to hire a person can be made within a very
short time, and the selector can evaluate the candidates personality or leadership qualities
very well.
68
7. INTERVIEW TECHNIQUES
The interview technique consists of interaction between interviewer and interviewee
(applicant).
Following are the methods of interview technique:1. PRELIMINARY INTERVIEW
These interviews are preliminary screening of applicants to decide whether a more detailed
interview will be worthwhile. The applicant is given job details during the interview to afford
him freedom to decide whether the job will suit him. It is argued that preliminary interviews
are unsatisfactory, first because they might lead to the elimination of many desirable
candidates, and second, because interviews may not have much experience in evaluating
candidates. The only argument for this method is that it saves the companys time and money.
2. DEPTH INTERVIEW
Depth interviews cover the complete life history of the applicant and include such areas as
the candidates work experience, academic qualifications, health, interests, and hobbies. It is
an excellent method for executive selection, performed by qualified personnel. It is however.
Costly and time consuming.
3. OATTERNED INTERVIEW
Patterned interviews are a combination of direct and indirect questioning of the applicant.
What is to be asked is already structured. The interviewer has certain clues and guidelines to
areas which should be probed deeply. The interview also encourages the candidate to express
the relevant information freely.
SELECTION METHODS
A variety of methods is used to personnel. The selection pattern, is not common for all
organizations. It varies from one to another, depending on the situation and needs of the
organization.
APPLICATION BLANK
The application blank is a highly interview in which the questions are standardize and
determined in advance. It tests the applicants ability to write, organize his thoughts, and
present facts. A number of application blanks give the impression that if you have seen one
you have them all. Despite the diversity, all application blanks essentially require three broad
categories of information.
69
A. BIOGRAPHIC DATA
This is concerned with such variables as age, sex marital status and number of dependents.
This also have used items like the local address, age, previous salary and age of children and
have found no difference in long and short tenure employees.
C. REFERENCES
References are letters of recommendation written by previous employees or teachers. The
general format is a paragraph or so on the person. Besides inaccurate facts, this can be
attributed to the referee' inability to assess and describe the applicant, and his limited
knowledge about him.
70
71
H.O
(CORPT)
80
82
82
81
81
75
76
78
76
70
FACTORY
FIELD
TOTAL
200
200
202
198
195
186
190
192
188
142
104
109
109
110
120
115
118
130
134
120
414
426
428
431
440
413
439
464
464
389
From the above table it is shown that increase in recruitment of manpower is based on
availability of Projects and diversification of business. At the saturation point of one business
it diversifies to another business which is highly required for a business house. There is a
little bit effect of non-availability of Projects and diversification of business on manpower
positions. In this way Traco, avoids retrenchment and lay off and adjust the deficit and
surplus manpower within the organization.
72
MAMPOWERST
RENGTH
PROFIT / LOSS
(RS. In Las)
428
431
440
413
439
464
464
383
249.47
195.11
225.73
280.35
192.37
242.27
215.15
180.22
73
P/ L BY RECRUITING
ONE EMPLOYEE
(In RS.)
58287
45269
59302
67881
43820
52213
46362
47054
It is clear from the above table that when recruitment of manpower increases profitability of
the organization decreases and when recruitment of manpower decreases profitability of the
organization increases. So it is clearly understood that cost benefit analysis is not done
properly before recruitment or creation of a position in the organization.
5.3 YEARWISE EXECUTIVES (VP AND MANAGERS) AND NON-EXECUTIVES
(SUPERVISORS AND STAFFS) STRENGTH OF M/S. TRACO.
YEAR
EXECUTIVES
NON-EXECUTIVES
RATIO
2003
16
154
1:10
2004
16
154
1:10
2005
17
158
1:9
2006
15
150
1:10
2007
18
160
1:9
2008
20
165
1:8
2009
20
165
1:8
2010
16
155
1:10
74
From the perusal of the above table it is found that the ratio of span of control of TCC, is
approximately 1:10 which is very good for an organization in increase in the productivity for
better cost control. But it may not lead to proper supervision and quality of work. Optimum
utilization of non-executives staff may not be achieved.
5.4 OPINION SURVEY:
Certain schemes yield more fruitful results in certain conditions and with some specific
objectives.
organization. But the fact is that success does not follow automatically, the people who
implement the system that matters just as the authority without acceptance have no meaning.
Recruitment process without trust of employees and organization has no value how hobble
the objective may be so an attempt is made to study the attitude of those who are
participating in recruitment process before giving any suggesting and concluding remarks.
For this purpose research has taken opinion of 20 executives and 50 worker/employee of
different departments/sections of the organization. The questionnaire prepared and circulated
may them is reproduced below indicating their responses to each question.
75
76
Swot Analysis
STRENGTHS
Social commitment
Effective Management
Unbiased existence
Committed Work Force
WEAKNESS
Lack of professionalism
Generation gap between the employees.
Transportation
OPPORTUNITIES
Diversification of Product.
Expansion of Facilities.
THREATS
Flourishing other cables
Competition from other leading companies.
77
78
79
SUGGESTIONS
80
81
CONCLUSION
Studying the recruitment procedures of TRACO, analyzing the respondents answers, opinion
survey and date analysis the researcher came to a conclusion that TRACO is a growing
Company. It has a separate personnel department which is entrusted with the task of carrying
out the various policies, programmes like recruitment selection, training etc. effectively and
efficiently. The business of TRACO is carried on in a very scientific manner.
In the
saturation point of business it need not waste the time to diversify into the business.
Management understands the business game very well. At the time of difficulty it takes
necessary action to solve the problem. Now the personnel department of TRACO is in
infancy stage. It always try to modernize the department. It strongly believes in manpower
position of the organization because it knows in the absence of M for man all Ms like
money, material, machines, methods and motivation are failure. It always tries to develop the
human resources. In the absence of right man, material, money, machines all things will not
be properly utilized. So it always recruits manpower in a scientific manner.
82
83
Bibliography
Principles of Management - by koontz o Donel.
Principles and practice of Management by C.B. Gupta.
Human Resource Development by U.B. Singh
Principle and practice of Management by L. M. Prasad.
Personnel Management by C.B. Mamoria.
Management of human Resource.
Dynamic of personnel administration by M.N. Rudrabasavaraj.
Personal Management and industrial relation by R.S Davar.
World Resources by M.S kar.
www.traco cable.com
www.domain_b.com
84
ANNEXURE 1
QUESTIONNAIRE TO EXECUTIVES
1. a) Name of the respondent :
b) Date of joining:
c) Employment NO:
d) Designation:
e) Department:
2. Details of the Organization:
a) Name :
b) Address:
c) Nature of Production:
d) Location;
e) (i) Are the organizational activities
Concentrated anywhere? (Yes/No)
(ii)If yes, then where?
f) When started?
g) Production figure of last 10 years
YEAR
TARGET
ACTUAL PRODUCTION
1999
2000
2001
85
2002
2003
2004
2005
2006
2007
2008
h) Capital invested in the last 10 years:
YEAR
CAPITAL INVESTED
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
i)
i. 1999
2000
2001
ii.
Semiskilled
iii.
Skilled
iv.
Highly skilled
2002
2003
2004
2005
2006
2007
2008
Unskilled
2001
2002
2003
2004
2005
2006
2007
2008
Supervising No.
Clerical No.
Others No.
j) (a) Organization Chart:
(b) Method of wage payment
Time rate
Piece rate
Any other method
(C) Factors which influence wage determination for different categories of workers.
(d) Method of wage determination
(i)
Collective bargaining
(ii)
Wage board
(iii)
Are you satisfied with the existing manpower position your department?
(Satisfied/Non-Satisfied)
ii)
iii)
iv)
4. (i) How do you ascertain the need of manpower in your department? Mention the
technique of manpower assessment.
(ii)Whether the planning period is long range/Medium range/Short range.
(iii)Whether the process of recruitment is approved by top management.
5. (a) How the personnel are recruited?
87
(i)
(ii)
(iii)
Or the both
(b) Are you satisfied with the existing recruitment system of the organisation? (Yes/No)
(c) Kindly give reasons foe your answer briefly.
6. While recruiting the new personnel:
(a) Is there any job evaluation or job analysis procedure adopted? (Yes/No)
(b) Is there rate of labours turn over exactly calculated? (Yes/No)
(c) What are the requisite sources to fill the vacancies
(i)
(ii)
(iii)
(iv)
(v)
(ii)
(b) Which type of training for imparting training facilities to the employees?(Yes/No)
Yes/No
Canteen
Yes/No
Recreation
Yes/No
Medical
Yes/No
Conveyance
Yes/No
Yes/No
89
ANNEXURE II
OUESTIONNAIRE TO EMPLOYEE/WORKER
1. a) Name of the respondent.
b) Designation:
c) Date of joining :
d) Token no :
e) Department :
2. a) Are you a workman / employee in the following category? permanent /
Temporary / Casual.
b) Are you getting wages in piece rate / Time rate / any other method?
c) Is wages fixed by wage Board / Collective bargaining / any other method.
d) Are you feeling any work load in your job? Yes/No.
e) If yes, do you need extra hands? Yes/No
3. a) How do you have recruited ?
Through a employment exchange / through union / Political pressure /
through relatives.
b) Do you like internal source of recruitment? Yes/No.
e
c) Do you feel that any extra manpower is needed for your organization?
Yes/No
4. a)
b)
If yes, is it on the job training loft the job training / off the job training?
Yes/No.
90
i
c)
6.
b)
both.
both.
Yes/No
Canteen
Yes/No
Recretion
Yes/No
Medical
Yes/No
Conveyance
Yes/No
Yes/No
91
Yes
No.
No.
Response
65%
10%
your organization?
2Do you feel work load in your department?
20% 70%
10%
25%
65%
10%
25%
65%
10%
15%
10%
40%
10%
30%
10%
From the response to the above questionnaires it is clearly indicated that most of the
workmen are dissatisfied about the existing recruitment policy. They are not given chance
for their development. Their skill efficiencies are not recognized by the company.
Yes
No
No Response
40%
50%
10%
50%
10%
80%
10%
20%
10%
to productivity?
3. Do you feel that manpower recruitment has been 10%
rationalized by way of automation?
4. Whether the existing recruitment policy is getting
will supports for the top management?
92
70%
60%
30%
10%
65%
10%
30%
10%
85%
5%
10%
10%
80%
10%
30%
60%
10%
35%
55%
10%
65%
25%
10%
65%
25%
10%
50%
40%
10%
helps
in
manpower
recruitment
in
your
organization?
7. Do you think that the personal recruited from
external sources is more desirable than the internal
sources?
8. Whether cost benefit analysis is done before
recruitment?
9. Are you satisfied with the existing recruitment
system of the organization?
10. Do you feel that performance appraisal helps in
recruitment process?
11. Do you feel that training will effect to recruitment
process?
12. Do you think job rotation will affect the
recruitment policy?
Nil
10%
90%
Nil
10%
Nil
90%
10%
From the response indicated above it appears that the prevailing recruitment policy has
definite impact on the organization. Most of the executives showed positive response to
different questionnaires by virtue of manpower planning they used proposed deletion of
manpower planning they used proposed deletion or addition of man in the organization for a
planning period. The excess or shortages are being adjusted and hence misutilisation is mere
chance. The executives did not respond to the lay off and retrenchment for reduction in
available human resources. Form the questionnaires it appears that the managerial staff are
only interested for filling of the vacancies of higher post from out of the internal sources.
This attitude will seize the professional approach of the organization and may not able to
induct fresh brain. From the answers of most of the managers it is observed that they want
entry of new managers should be avoided and fresh recruitment shall be limited up to only
staff cadre and not above that. From the answers of most of the executives it appears that cost
benefit analysis is not properly followed by the organization and job rotation also not
followed properly in the organization which make an employee all rounder in all respects.
By which, in the absence of an employee the work will not discontinue.
94
95