Objective

With 6+ years of experience I have

Involved in Management activities and led a team of 14.
Sound knowledge in different types of testing including
Integration, System and Regression Testing.
Involved in effective Onsite/Offshore and Client Communication.
Efficient knowledge in planning, tracking and maintaining the Testing
Processes
Good knowledge of insurance business processes and retail verticals.
Good written and verbal communication skills.
Professional Experience
Working as Programmer Analyst in Cognizant Technology Solutions from
November 2007 till date.
Educational Qualification
Under Graduate
B.Sc Computer Science (2004-2007) - Ethiraj College for Women
(Madras University)
Post Graduate
P.G.D.I.T - Symbiosis Centre for Distance Learning (2009-2011)
Rewards & Certifications
Secured 100% in International Software Testing Qualifications
Board External Certification.
Have been awarded Associate of the month for Travelers project in
August 2011.
Have been awarded Appreciation Award from Client for Outstanding
Performance and Contribution for Travelers project in January 2012.
Have been awarded Associate of the month for Staples Project in
March 2013.
Got appreciation from the Clients for leading Zero-Production Fall
Out Release.
Cognizant Certified Professional (CCP) in Software Testing
Cognizant Certified Professional (CCP) in CSQA
Cognizant Certified Professional (CCP) in Life Insurance
Cognizant Certified Professional (CCP) in General Insurance
Cognizant Certified Professional (CCP) in Six Sigma Yellow Belt
Cognizant Certified Professional (CCP) in Automation Framework

Project Experience
Organization: Cognizant Technology Solutions.
Project -1

Title
Client
Team Size
Role
Period

SI-LIB III
Hartford Life Insurance (HLI)
3
Team Member
Jan 2008-March 2008

Project Description
Sales Illustration tool illustrate the historical performance of the products of Hartford
Life. It gives details of the accumulations/ returns for an investment on different
programs in Hartford Life depending on the various parameters.
The following five products will be tested as part of unit testing
Core Products
Plus Products
Edge Products
Outlook Products
Access Products
Roles and Responsibilities
Requirement Analysis
Understanding the Key functionalities of the project
Preparing test scenarios for the project
Executed test cases for testing the application
Project -2
Title
Client
Team Size
Role
Period

PRIME
Hartford Life Insurance (HLI)
2
Team Member
March 2008-April 2008

Project Description
The Hartfords Investment Product Technology Division (IPD) has been working on a
Browsed based System called PRIME (Producer Information Management
Environment), which has touch points with other IPD applications like VISTA.
Roles and Responsibilities
Requirement Analysis
Understanding the Key functionalities of the project
Preparing test scenarios and test cases for the project
Executing the test cases in Quality Center
Project -3
Title
Client
Team Size
Role
Period

Finra
Hartford Life Insurance (HLI)
4
Team Member
April 2008-June 2008

Project Description:Finra is a company/agency responsible for Regulating the insurance .It is

responsible for securities and regulates the Performance & Rates of all insurances.

There

are three types of reports in FINRA:

Monthly standardized report
Monthly non standardized report
Quarterly standardized report

Roles and Responsibilities

Requirement Analysis
Understanding the Key functionalities of the project
Preparing test scenarios and test cases for the project
Executing the test cases in Quality Center
Project -4
Title
Client
Team Size
Role
Period

Professional Liability
Travelers Bond Polaris QA
12
Team Member
June 2008 - Nov 2008

Project Description
Professional Liability (PL)
The current Professional Liability policies are being rewritten into the modular policy
concept and will now all be branded as 1st Choice+ for Professionals. As a result,
four new Professional Liability Coverages will be offered going forward

1st Choice+, Design Professionals Liability Coverage

1st Choice+, Accountants Professional Liability Coverage

1st Choice+, Lawyers Professional Liability Coverage

1st Choice+, Real Estate Professional Liability Coverage

These four new Coverages will be incorporated into the Polaris system and will
follow a user workflow based on what was established with the Wrap+ product.
However unlike the current Wrap+ product, each of these four PL Coverages is
mutually exclusive and therefore cannot be packaged together.
Roles and Responsibilities
Requirement Analysis
Understanding the Key functionalities of the project
Executing the test cases in Quality Center
Defect management
Project -5
Title
Client
Team Size
Role
Period

Modular Rewrite
Travelers Bond Polaris QA
14
Team Member
Nov 2008 Aug 2010

Project Description
Modular Rewrite and Excess
There are two main objectives of the Modular Rewrite and Excess project: to rewrite
the current Polaris-supported modular policy and to implement a new Excess
product.

The rewrite of the current modular policy will enhance the policy to allow the PNP,
PCL and FI Business Units to share and utilize the same core coverages; however,
each Business Unit will maintain its own product branding:
Wrap+ (PNP)
Executive Choice+ (PCL)
SelectOne+ (FI)
The following existing core coverages will be rewritten as part of the modular policy:
Private D&O
Non-Profit D&O
EPL
Fiduciary
MPL
Crime
K&R (f.k.a. K&E)
ID Fraud
In addition to these existing coverages, three new core coverages will be included
as part of the modular policy. These three coverages will be incorporated into the
Polaris system and follow the established Wrap+ workflow.
Public D&O
PPL
Government Entity Crime
The second objective of this project is the full system support of the new Excess
product, which also includes support for Quota Share. There will be two new Excess
policies:
Excess Liability
Excess Crime
These Excess policies can be written by the PNP, PCL, FI and PL Business Units
based on the primary coverages included. As the Excess product functions
differently than a primary product, supporting Excess in Polaris will require changes
to both the user and system workflow.
Roles and Responsibilities
Requirement Analysis
Understanding the Key functionalities of the project
Knowledge Transfer to the new members
Designing Test Scenarios for the project
Designing Test Cases for the project
Reviewing of test scenarios and test cases for the project
Executing the test cases in Quality Center
Defect Management
Project 6
Project Description:Underwriting Workstation (UWS):
The UWS is a legacy system developed for issuing insurance policies. Account
Clearing and Underwriting System for the Executive Liability and Surety business.
The Underwriting Workstation is a legacy Bond policy processing application.

The UWS differs from the Bond and Financial services application suite in that it is
written in C++, whereas most of our applications are written in VB.NET.
There are over 200 products in this system. UWS is used as the lookup for all the
other systems (products) in the BOND portfolio. UWS is also integrated with all the
other systems.
Roles and Responsibilities
It was a single member project, solely handled responsibilities like status
calls, reports, and all project management activities
Understanding project requirements from Business Specification document
Executing Test cases
Defect Reporting and Tracking
Delivering Test scenarios and Test cases on time
Preparing Weekly and Monthly Metrics
Reviewing Test scenarios and Test cases
Project -7
Title
Client
Team Size
Role
Period

Broad Form
Travelers Bond Polaris QA
20
Team Lead
Jan 2011 Aug 2011

Project Description
Broad form:
Broad Form Plus+ Directors and Officers Liability is a standalone D&O-type product
that is not included as part of the Modular product.
Broad Form can be written as both primary and excess. Therefore both the existing
Excess Liability and Excess+ products will need to be available for use over the
primary Broad Form product.
Broad Form can be written by the Private/Non-Profit, Public Company and Financial
Institutions Business Units under the following brands:
Wrap+ / Wrap+ NP (PNP)
Executive Choice+ (PCL)
SelectOne+ (FI)
The purpose of this project is to support the Broad Form Plus+ products in the
Polaris system. Primary Broad Form is being added as a Bill Only type of product - it
will follow the existing Polaris workflow; however, with some system support
limitations associated with Bill Only. On the other hand, the two excess Broad Form
products will have full system support as the basis for both excess products is
already fully supported in Polaris.
Roles and Responsibilities
Took new responsibility as a team lead and managed a team size of 14
Involved from the project startup including estimations, sizing, and planning
Worked in close collaboration with Development, as the project was agile-like
Vital member and also coordinated the requirement walkthrough and analysis,
between onsite, client and offshore.

 Developed test plan, strategy, and maintained all other metrics of the project
Key-point of contact for the project in terms of delivery.
Rationalized standard templates and maintained the same for test design and
execution tracking.
Project -8
Title
Client
Team Size
Role
Period

Community Banks Credit Union

Travelers Bond Polaris QA
25
Team Member
Sep 2011 Apr 2012

Project Description
Community Banks Credit Union:
The purpose of this project is to support the rewrite of the Community Banks, Credit
Unions, and certain Large & Other FI products in the Polaris system.
The new enhanced Community Bank and Credit Union coverages will replace the
existing SelectOne suite of products for Community Banks and Credit Unions on
Legacy FPS systems.
FI Professional Liability, FI Bond and CU Bond coverages will be added as part of the
following existing core coverages available for the modular policy:
Non-Profit D&O
Private D&O
PPL
Public D&O
EPL
Fiduciary
MPL
FI Professional Liability
Crime
Government Entity Crime
K&R
FI Bond
CU Bond
CyberRisk
ID Fraud
SFAA Form 24 and SFAA Computer Crime are also two FI products that will need to
be supported in Polaris. SFAA Form 24 and SFAA Computer Crime will be written as
separate standalone products/policies.
The existing Excess Liability and Excess+ products will need to be available for use
over the primary FI Professional Liability coverage being added. They should also
be available for FI Bond and CU Bond coverages when the policy will be blended
with any other coverage on the same policy.

Lastly, an Excess Bond product will need to be available for use over the primary FI
Bond or CU Bond coverages. Excess Bond will also need to be available for use over
the primary SFAA Form 24 or SFAA Computer Crime products.
Roles and Responsibilities
Requirement Analysis
Understanding the Key functionalities of the project
Knowledge Transfer to the new members
Designing Test Scenarios for the project
Designing Test Cases for the project
Reviewing of test scenarios and test cases for the project
Executing the test cases in Quality Center
Defect Management
Project -9
Title
Client
Team Size
Role
Period

Frip New / HOA Condo

Travelers Bond Polaris QA
7
Team Member
Apr 2012 June 2012

Project Description
Frip New/HOA Condo
Community Association and Designated Benefit Plan Fiduciary coverages will be
added to Polaris as part of the following existing core coverages available for the
Modular product:
Community Association
Non-Profit D&O
Private D&O
PPL
Public D&O
EPL
Fiduciary
Designated Benefit Plan Fiduciary
MPL
FI Professional Liability
Crime
Government Entity Crime
FI Bond
CU Bond
K&R
Cyber Risk
ID Fraud
The Community Association coverage is available to be written as both a standalone
coverage as well as packaged in a blended policy with any of the following
coverages: Crime, K&R, CyberRisk and ID Fraud.

The Designated Benefit Plan Fiduciary coverage will only be written as a standalone
coverage at this time. However, it is still considered part of the overall Modular
product allowing for the possible option to include it with other coverages in a
blended policy on a future project.
The existing Excess Liability and Excess+ products will need to be available for use
over both of these new primary coverages. There will be no other new excess
products added as part of this project.
Roles and Responsibilities
Requirement Analysis
Understanding the Key functionalities of the project
Knowledge Transfer to the new members
Designing Test Scenarios for the project
Designing Test Cases for the project
Reviewing of test scenarios and test cases for the project
Project -10
Title
Client
Team Size
Role
Period

Onsite Search
Staples - QA
5
Team Member
Sep 2013 Till date

Project Description
Onsite Search
Staples.com is an e-commerce portal which allows users to locate a staple store,
buy products online. Any user (guest / registered users) can browse the portal, add
the Items to the shopping cart and do a secure check out to place Orders. The
portal also helps the registered customers by remembering their favorite products
through favorite lists link, Easy Reorder link available across the portal.
SOHO (small office home office)
This is a web portal where the customer places the order online.
Kiosks
Kiosks are machines at staples stores which is another gateway for customers to
buy staples products. Kiosks also give information on product inventories. Through
Kiosks, customers can browse for the products and Order based on availability.
Customers can pay cash at staples stores and collect products ordered through
kiosks
2.1 Functionalities not available in KIOSK which are available in SOHO.
Right Rail will not be available in KIOSK mode

Retail KIOSK SKUs can only be added only in KIOSK Mode and

The basket builder functionality is configurable for kiosk mode but always
available in SOHO mode.

In SOHO mode live chat is available during the business hours and it is not
available in kiosk mode.

Google Adsense is applicable only for SOHO mode

Share This (Social network tools) will be applicable only for SOHO mode

In kiosk mode, there are two types of checkouts :

1. PAY AT REGISTER
2. PAY ONLINE AT THIS KIOSK
Roles and Responsibilities
Understanding the Key functionalities of the project
Knowledge Transfer to the new members
Reviewing of test scenarios and test cases for the project
Allocating tasks to the other team members
Have been a productive resource in Onsite Search Project.
Gained good knowledge in Retail domain.
Completed Automation Framework - Internal Certification.
Worked in Test Design and Test Execution (Functionality based & Regression
testing) of the project.
Logged many valid defects in Phase-I and Phase-II in Onsite Search Project.
Irrespective of deliverables, i took additional responsibilities like collecting
metrics data [KPI and Monthly Metrics] for Onsite Search project.
Consolidating and Tracking of issues & sending to onsite on daily basis.
Tracking the status report on daily basis.
Learnt most of the project modules in the short span of time.
Learnt automation and fixing the failures for the same in short span of time.
Learnt most of the plans of Staples.com & ca projects.
Extra-Curricular Activities
Got first place in State level Essay Competitions.
Won Runner Up in Throw ball tournament held at office.
Personal Profile
Date of Birth
Nationality
Sex
Marital Status
Passport Details
Languages Known
Permanent Address

:
:
:
:
:
:

25/02/1987
Indian
Female
Married
:
G3998227, Exp date: 07/08/2017
English and Tamil
Flat no: G-4,
Jai Apartments,

Contact Number
E-mail

:
:

New#16/27, Narasimhan Salai,

Near Singapore Embassy,
T Nagar, Chennai 600 017.
99625 25995
sherrlypillai87@gmail.com

Declaration
I hereby declare that the above furnished details are true to the best of my
knowledge. I am confident about my knowledge that will make a difference, which
will bring name & fame to the place of my work.
PLACE:

CHENNAI.

DATE: 25/03/2014

[Sherrly S S]