A) AIR TRAVEL

Fill in with the suitable word:

BOARDING CARD ok
DEPARTURE LOUNGE
ok

DEPARTURE GATE ok

CHECK-IN DESK ok

DUTY-FREE ok

DEPARTURES BOARD
ok

CONVEYOR BELT ok

IMMIGRATION OFFICER
ok

FLIGHT ATTENDANCE
ok

PASSPORT CONTROL
ok

GROUND STEWARD ok

HAND LUGGAGE ok

BAGGAGE ok

TERMINAL BUILDING
ok

SECURITY CHECK ok
ANNOUNCEMENT ok

CUSTOMS ok
ESCALATORS ok

ECONOMY ok
EXCESS BAGGAGE ok

IMPORT CHANNEL ok
IMPORT DUTY ok

1. You May fly first class, business class or ECONOMY class.

2. When you arrive to the TERMINAL BUILDING youll find plenty of CHECK
IN DESK for your luggage, where your ticket will be checked and youll be
given a BOARDING CARD.
3. Your luggage will be weighted and any EXCESS BAGGAGE will have to be
paid for.
4. You can keep a small bag with you and take it on the plane as HAND
LUGGAGE.
5. Youll go, next, through SECURITY CHECK, where an IMMIGRATION
OFFICER will look to your passport and a BAGGAGE to make sure you are
not carrying any dangerous or illegal items.
6. Then youll find yourself in the DEPARTURE LOUNGE while youre waiting
for your flight to be called, why not buy some cheap DUTY FREE goods ?
7. Soon youll hear the ANNOUNCEMENT or see on the DEPARTURE BOARD
that your flight is BOARDING. It will also tell you which DEPARTURE GATE
to go to.
8. Here youre helped by a GROUND STEWARD and on the plane by a FLIGHT
ATTENDANCE.
9. After you pass the IMMIGRATION CONTROL, your luggage will be waiting
on the moving CONVEYOR BELT in the PASSAPORT CONTROL hall.
10.
Then pass through CUSTOMS where you should take either the
IMPORT CHANNEL, if you have nothing to declare, or the red channel, if
you have to pay IMPORT DUTY.
11.
Inside the arrival concourse, lifts and ESCALATORS will take you to all
major transport service.

A) SHIPS AND CABINS

Match:

Waiter
Room service
Window
Double/twin room
Chain (of hotels)
Guest
Staff
Check-out
Check-in
Floor
Room

HOTELS

Crew
Passenger
Fleet
Cabin stweard
Embark
Disembark
Table steward
Deck
Two-berth cabin
Porthole
Cabin

CRUISE
SHIPS

B) TRAVEL ARRANGEMENTS
Choose the best option:
1) The dates and times of all travel, meetings and events should be listed carefully
in the _________________.
a) Timeplan
b) Itinerary
c) calendar d) index
2) Always allow enough time for travel _________________ between trains and
planes.
a) Connections
b) links
c) connectors
d) lines
3)
a)
b)
c)
d)

After flying across time zones people often suffer from _______________.
Plane lag
Allergy
Jet lag
Time loss

4) Allow extra-time for the journey to the airport if the flight leaves aroud
_________________ when everyone is going to or from work.
a) Busy time
b) Hurry hour
c) Rush hour
d) Work time

5) Most business people prefer to travel with ______________ airlines so that they
can change flight if necessary.
a) Normal
b) Scheduled
c) Charter
d) Private
6) Having to take a lot of heavy equipment means they will exceed the
______________ allowed by the airline.
a) Baggage allowance
b) Suitcase
c) Luggage
d) Load capacity
7) Mr and Mrs Truman want you book one hotel room with bathroom, so you should
book a __________________.
a) Single adjoining room
b) Twin room
c) Connecting room
d) Double room ensuite
8)
a)
b)
c)
d)

Remember that departure and arrival times are given in _________________ line.
Synchronized
Coordinated
Local
International

9) If the directors want to come home as quickly as possible, dont look them on a
________________ flight, which will mean staying somewhere on the way
a) Stopover
b) Charter
c) Indirect
d) Stop-and-go
10)
Flights within your own country are known as _________________ flights.
a) Interior
b) Home
c) Domestic
d) National