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System Process Document

Recording Nonconformances

Department
Responsibility/Role
File Name 27814489.doc
Revision
Document Generation Date 19/01/2010 12:23:00
Date Modified 1/19/2010 12:23:00 PM
Last Changed by
Status

Recording Nonconformances
Trigger:

Concept
You can use the Quality Workbench page to search for collection plans based on
nonconformance templates and log a nonconformance. Use the Nonconformance tab in the
Quality Workbench page to record and review nonconformances, segregate nonconforming
material, enter nonconformance details and assign actions. You can also determine and initiate
the disposition and close the nonconformance in the Quality Workbench page.

In this topic, you will record a nonconformance.

Required Field(s) Comments

Output - Result(s) Comments

Additional Information

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System Process Document
Recording Nonconformances

Procedure

Step Action
1. Begin by navigating to the Quality Workbench: Nonconformances page.

Click the vertical scrollbar.

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System Process Document
Recording Nonconformances

Step Action
2. Click the Manufacturing and Distribution Manager link.

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System Process Document
Recording Nonconformances

Step Action
3. Click the vertical scrollbar.

Step Action
4. Click the Nonconformances link.

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System Process Document
Recording Nonconformances

Step Action
5. Use the Quality Workbench: Nonconformance page to select the appropriate
organization. The nonconformance plans, relevant to this organization will display.

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System Process Document
Recording Nonconformances

Step Action
6. Click in the Organization field.

Step Action
7. Enter the desired information into the Organization field. Enter "M1".

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System Process Document
Recording Nonconformances

Step Action
8. Click the Go button.

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System Process Document
Recording Nonconformances

Step Action
9. Click the IC NONCONFORMANCE MASTER PLAN link.

Step Action
10. Use the View Nonconformances page to view and add nonconformance data.

Select an action from the Actions list and add data using the Add Data button.

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System Process Document
Recording Nonconformances

Step Action
11. Click the Actions: list.

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System Process Document
Recording Nonconformances

Step Action
12. Click the Supplier list item.

Step Action
13. Click the Add Data (0) button.

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System Process Document
Recording Nonconformances

Step Action
14. Use the Add Data: Enter Results page to enter the nonconformances details.
Ensure that you enter information in the mandatory fields.

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System Process Document
Recording Nonconformances

Step Action
15. Click in the Description field.

Step Action
16. Enter the desired information into the Description field. Enter "Damaged Goods".

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System Process Document
Recording Nonconformances

Step Action
17. Click the Nonconform Severity list.

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System Process Document
Recording Nonconformances

Step Action
18. Click the MEDIUM - Medium list item.

Step Action
19. Click the Nonconform Priority list.

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System Process Document
Recording Nonconformances

Step Action
20. Click the MEDIUM - Medium list item.

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System Process Document
Recording Nonconformances

Step Action
21. Click the Nonconformance Type list.

Step Action
22. Click the DAMAGED - Damaged list item.

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System Process Document
Recording Nonconformances

Step Action
23. Click in the Item field.

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System Process Document
Recording Nonconformances

Step Action
24. Enter the desired information into the Item field. Enter "IC 2323".

Step Action
25. Click in the Quantity field.

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System Process Document
Recording Nonconformances

Step Action
26. Enter the desired information into the Quantity field. Enter "3".

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System Process Document
Recording Nonconformances

Step Action
27. Click the vertical scrollbar.

Step Action
28. Click in the Detailed Description field.

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System Process Document
Recording Nonconformances

Step Action
29. Enter the desired information into the Detailed Description field. Enter "Three
Items have been received in damaged condition and need to be replaced.".

Step Action
30. Click the Finish button.

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System Process Document
Recording Nonconformances

Step Action
31. Click the Apply button.

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System Process Document
Recording Nonconformances

Step Action
32. The nonconformance number that is automatically generated displays.

Step Action
33. Click the Home link.

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System Process Document
Recording Nonconformances

Step Action
34. You have completed the Recording Nonconformances procedure.
End of Procedure.

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