Notice
Confidential
PF3020
Document details
Name
Version no.
Offline Broadband
Order Processing
Version 1.0
Description
Initial Version
Revision details
Action taken
(add/del/change)
Previous
page no.
New page
no.
Revision description
Approved by:
Authorised by:
Date:
Date:
Confidential
ii
PF2060C
Revision
date
Confidential
Revision
description
iii
Page
no.
Previous
page no.
Action
taken
Addenda/
New page
Release
notice
reference
Purpose
This manual has been written to help you understand and use the Offline Broadband Order Process.
It presents the functional capabilities and operational details of Offline Broadband Order Process and
contains the procedures that you should know for performing your business tasks using Offline
Broadband Order Processing. Additionally, this manual provides information on the system
requirements and installation Offline Broadband Order Process.
Chapter
Description
Introduction
Process Flow
Typographical Conventions
The following table gives the details of the typographical conventions used in the document:
Table 2: Typographical Conventions
Convention
Indicates
Example
Italics
Bold face
Click SUBMIT
Confidential
iv
Contents
1Introduction....................................................................................................................................... vi
2Getting Started................................................................................................................................... 7
Confidential
1 Introduction
CDR project currently supporting Offline Broadband orders entry in the systems. BSNL require this
functionality to capture the data into CDR system where Broadband services have already
provisioned without capturing the order in CDR for the following reasons like provisions made during
CDR migration and some urgent/VIP connections. Such connections can later be updated in the CDR
systems by raising back dated orders.
Confidential
vi
2 Getting Started
2.1 Offline Broadband Order Processing
Access to Offline Broadband Order Process limited only to authorised users. To use it, you must first
log into Application using your user id and password. On logging in, Offline Broadband Order
Processing. you can start any of the modules to which you have user rights.
Confidential
Confidential
3. Provide value of all mandatory fields, Click New button to insert new addresses.
Confidential
4. Provide value of all mandatory fields, Click Next button to save the address and go to the
Contact Screen and Save.
Confidential
10
Confidential
11
6. Check the Offline flag, Enter the Billing Creation Date (it should not allow to enter the system
date and the future date)
Confidential
12
7. Offline flag and Billing Creation date will be disable,Billing Creation Date copied from
Customer Account.
Confidential
13
8. Create a new Sales order with Offline flag Customer Account and corresponding Billing
Account, Select Broadband Required YES
Check the Offline Order Flag and enter the Indoor Completion Date (it should be always
greater than BA creation date), The remaining process is similar like new order creation
process.
Confidential
14
9.
Click on Create Broadband Creation , the selection transaction type view appears
Confidential
15
Confidential
16
11. Offline Flag and Indoor Completion Date get copied to Broadband Order and it will in Display
mode ( remaining process is similar like new Braodband Order creation process.
Confidential
17
12. A zero amount dummy demand note will get generated for Offline Broadband Order in CRM,
even if order contain committed plan.
Confidential
18
Confidential
19
14. Go to Install Base, In the Search Criteria, enter the Telephone Number. Click Search. The
search results appear as a line item. Click Asset ID to open the Ibase
Confidential
20
Confidential
21
Confidential
22
17. Check the Offline Order Flag and enter the Indoor Completion Date (it should be always
greater than BA creation date and Landline Instaltion date), The remaining process is similar
like new order creation process.
Confidential
23
18. A zero amount dummy demand note will get generated for Offline Broadband Order in CRM,
even if order contain committed plan.
Confidential
24