Anda di halaman 1dari 4

COBY W.

DILLARD
1329 Virgilina Ave., Norfolk VA 23503
Phone: 757.346.9178 (C) E-mail: coby.w.dillard@gmail.com
Education:
Norfolk State University, BS, Interdisciplinary Studies (Political Science/Sociology), expected May 2015
Intern, Tidewater Community College Counseling and Advising Center (Chesapeake Campus), August-December
2014
Accepted into Human Services Counseling MA program at Regent University, beginning May 2015
Completed Appreciative Advising course through University of South Carolina College of Education, 2014
Tidewater Community College, AS, Social Sciences (awarded May 2012)
President, Norfolk Campus Student Government Association, April 2011-April 2012
Vice President, Military and Veteran Students Association, 2011-2012
Professional Experience:
Center for Military and Veterans Education, Tidewater Community College, November 2011-present
Academic Advisor for Military Programs (Education Support Specialist III), Virginia Beach Campus, March 2015-present
Provides comprehensive personal and academic advising services to over 2,000 student veterans active service
members, and military-related students
Serves as academic advisor to active duty, veteran, and military-related (spouses/dependents) students. Provides
academic advising services to individuals and groups in online, email, telephone, or in-person formats, both onand off-campus. Participates in registration and course selection; conducted conferences, made degree program
recommendations, and co-created academic plans with students; assisted in creating, planning, and conducting
new student orientations; referred students to appropriate support services and resources. Advised prospective
graduates regarding policies and procedures concerning graduation and commencement. Monitored student
retention and ensures proactive re-enrollment of students.
Reviews military and college transcripts for the awarding of appropriate credit for Military Occupational Specialties
(MOS), and Navy and Coast Guard Rates and Ratings as recommended by the ACE Guide to the Evaluation of
Educational Experiences in the Armed Services.
Veterans Benefits Advisor/VA Certifying Official (Education Support Specialist III), Chesapeake Campus,
October 2012-March 2015
Provided assistance in determination of eligibility for benefits, registration processes, course selection criteria and
sequence to obtain maximum allowable benefits, determining continued eligibility to attend college under varying benefits
programs provided by the federal and state government.
Interpreted and applied state and federal Departments of Education, Veterans Affairs (VA), Defense, and Virginia
Community College System (VCCS) regulations to all aspects of student aid programs, specializing in militaryrelated student benefits and educational support. Interprets and applies the Family Educational Rights and
Privacy Act (FERPA), PNPI, and other applicable laws and policies to campus VA office processes.
Served as academic advisor to active duty, veteran, and military-related (spouses/dependents) students.
Participates in registration and course selection; conducted conferences, made degree program
recommendations, and co-created academic plans with students; assisted in creating, planning, and conducting
new student orientations; referred students to appropriate support services and resources. Advised prospective
graduates regarding policies and procedures concerning graduation and commencement. Monitored student
retention and ensures proactive re-enrollment of students.
Reviewed academic evaluations, enrollment, and student requirements to insure compliance with DVA, Virginia
Community College (VCCS) and Tidewater Community College policies and procedures.
As a designated Certifying Official, prepared appropriate documentation and certifies student veteran enrollment
to VA for educational benefits using VAOnce. Researched and resolves institutional and student debts under the
Post 9/11 GI Bill. Reported student veteran graduations and academic probations/dismissals.
Constructed records, made data entries in colleges Student Information System (SIS); tracked curriculum, and
safeguards administrative file records on each student from initial enrollment through graduation and 36 months
beyond as required by the Virginia State Approving Agency, Library of Virginia, and the Department of Veterans
Affairs.

Coordinated with and communicated to the VA Regional Offices and VA Vocational Rehabilitation Program
Specialists and Case Management Counselors to research and quickly resolve issues regarding grades,
allowance payments, attendance and other issues for student veterans under Chapter 31 (Vocational
Rehabilitation and Employment).
Used PC, e-mail communications, internet, and program-specific related software for data entry to include
configuring and interpreting databases and spreadsheets for tracking, internet transmission of certifications, and
self-audits.
Supported campus Office Manager and CMVE staff by collecting and analyzing data, reporting results in an
understandable way to assist in decision making.
Responded to telephone inquiries from military-related students applying for or participating in VA educational
benefits programs.
Participated in outreach programs to area high schools and other agencies as required.
Trained part-time staff and VA Work-Study program students in VA policies and procedures.
In the absence of Office Manager, supervised CMVE VA staff and work study students in the collection,
dissemination, and maintenance of information and in the implementation and execution of office processes,
including submission of required weekly reports and coordination of staff work schedules.
Served as interim Office Manager from November 2013-February 2014

Veterans Benefits Evaluator/VA Certifying Official (Education Support Specialist II), Norfolk Campus, November 2011October 2012
Provided assistance in determination of eligibility for VA educational benefits, registration processes, course selection
criteria, and sequence to obtain maximum allowable benefits.
Interpreted and applied state and federal Departments of Education, Veterans Affairs (VA), Defense, and Virginia
Community College System (VCCS) regulations to all aspects of student aid programs, specializing in militaryrelated student benefits and educational support.
Reviewed academic evaluations, enrollment, and student requirements to insure compliance with VA, Virginia
Department of Veterans Services (DVS), VCCS, and Tidewater Community College policies and procedures.
As a designated Certifying Official, prepared appropriate documentation and certifies student veteran enrollment
to VA for educational benefits using VAOnce.
Tracked and reported office metrics (number of student visits, certifications). Reported student veteran
graduations and academic probations/dismissals to VA using VAOnce.
Responded to telephone inquiries from military-related students applying for or participating in VA educational
benefits programs.
Participated in outreach programs to area high schools and other agencies as required.
Acted as a liaison between VA Vocational Rehabilitation specialists and disabled veterans.
Managed day-to-day operations in the absence of the Office Manager, including submission of required weekly
reports, coordination of staff work schedules, and supervision of VA Work-Study program students.
Financial Aid Office (Norfolk Campus), Tidewater Community College, February 2011-November 2011
Financial Aid Assistant (Admin/Office Specialist II)
Assisted students with the financial aid application process.
Acted as initial point of contact for students applying for financial aid. Assisted with completion of Free Application
for Student Financial Aid (FAFSA).
Reviewed student information within colleges Student Information System (SIS) for correct biographical
information and enrollment in eligible programs.
Reviewed student financial aid accounts in SIS to determine Pell grant Awards based on existing federal
guidelines
Provided limited counseling to students on academic standards to maintain financial aid eligibility.
Assisted students with completing forms for federal verification and other processes for financial aid.
Determined student eligibility for federal student loans and assisted with loan application process.
Responded to phone inquiries from students on application and aid processing status
Interpreted Privacy Act, FERPA, PNPI, and other applicable laws and policies to safeguard student financial aid
information.
Norfolk Campus Veterans Affairs Office, Tidewater Community College, May 2010 February 2011
VA Work-Study Program employee
Assisted veteran students with applications for GI Bill benefits and with class registration.

Acted as initial point of contact for new student veterans applying for GI Bill benefits. Provided in-person and
phone counseling on eligibility for Montgomery (Chapter 30), Vocational Rehabilitation and Employment (Chapter
31), Post 9/11 (Chapter 33), Survivors and Dependents (Chapter 35), and Reserve (Chapters 1606 and 1607) GI
Bill programs, as well as Virginia Military Survivor/Dependent Education (VMSDEP).
Interpreted VA and Department of Defense regulations to determine eligibility for educational benefits.
Assisted students with application processes for benefits and tuition assistance.
Reviewed class schedules prior to verification to ensure courses fit within degree program
Created, maintained, and secured student files in accordance with Privacy Act, FERPA, PNPI, and other
applicable laws and policies.
Trained new work-study students on VA policies, procedures, and office operations.

McDonnell for Governor


Veterans/African American Coalition Director, May 2009-November 2009
Responsible for organizing and building the Veterans for McDonnell and African Americans for McDonnell coalitions.
Department of Veterans Affairs, February 2008 January 2009
Office of Human Resources Management Executive Resources Service
Program Support Assistant
Provided administrative and program support to the Executive Resources (ER) Service staff (HR specialists at the GS13&14 grade levels).
U.S. Coast Guard, December 2007 February 2008
Resource Management Division, Office of Training, Workforce Performance and Development (CG-1323)
Program Analyst-Financial
Analyzed and integrated program financial, technical and procurement data and was responsible for procurements under
AFC-30, -34, -56, and -77 funds.
Enterprise Information Services, April 2007 December 2007
U.S. Coast Guard Office of Performance Management and Decision Support
(CG-0931)
Administrative Support Assistant (Contractor)
Provided program analysis, oversight, and management to the Office of Performance Management and Decision Support.
Worked with senior analysts to perform effectiveness evaluations of Coast Guard programs and operations.
Raytheon/DDG 1000 Collaboration Center, August 2006 February 2007
Senior Site Security Associate
As assistant to the Facility Security Officer, coordinated, developed, and evaluated industrial, personnel, and information
security programs for the Collaboration Center.
Computer Sciences Corporation/Refugee Processing Center, April 2006 - August 2006
Office Support Assistant
Provided general administrative support for the Refugee Processing Center (U.S. Department of State).
United States Navy, February 2000 June 2006
Yeoman Second Class (E5)
The Yeoman (YN) performs administrative and clerical work. They receive visitors, answer telephone calls and sort
incoming mail. They type, organize files and operate modern office equipment such as word processing computers and
copying machines. The duties performed by YNs include:

Preparing, typing and routing correspondence and reports


Organizing and maintaining files
Receiving office visits and handling telephone communications
Operating personal computers, word processing, duplicating, audio-recording and other office machines
Performing office personnel administration
Maintaining records and official publications
Performing administrative functions for legal proceedings

Serving as office managers


Performing other various clerical and administrative duties

Specific Assignments
Company/Battalion Admin Clerk- Mar 2005 - Oct 2005 / Navy Provisional Guard Battalion, Guantanamo Bay, Cuba
Responsible for daily administration of 650 member command.
Prepared and delivered reports and briefings
Responsible for timely and accurate submission of awards, evaluations/fitness reports, and travel-related
documents
Personnel Security Clerk - Jun 2003 - Mar 2005 / VFA-106, NAS Oceana, Virginia Beach, VA
Responsible for management of commands personal security program
Initiated security clearances paperwork for officers and enlisted personnel
Maintained personnel security information
Legal Clerk - Jun 2003 - Aug 2004 / VFA-106, NAS Oceana, Virginia Beach, VA
Assisted command legal officer with preparation for legal proceedings
Prepared powers of attorney
Assisted with command investigations
Medical Administrative Assistant - Nov 2001 - June 2003 / on board USS CONSTELLATION
Organized and managed all administrative functions for ships medical department.
Prepared reports, departmental instructions, and maintained files.
Coordinated evacuations of sick/injured personnel when underway from homeport.
Served as Medical Treatment Facility Liaison for a seven-ship strike group.
Travel/Budget Clerk - June 2000 - Nov 2001, USS CONSTELLATION (CV-64), NAS North Island, San Diego, CA
Responsible for providing orders and travel arrangements for service members attending military schools
Responsible for management of commands Temporary Additional Duty budget (approximately $500,000 yearly)

Assisted in processing and settlement of travel claims for reimbursement

Anda mungkin juga menyukai