MANAGEMENT INFORMATION

SYSTEM
ON
RESORT

BY
SAGAR
C(4JC14MCA40)
SACHIN
KULKARNI(4JC14MCA39)

TABLE OF CONTENTS
1.Introduction
2. Information gathering

3.Types of resorts
4.Generalised model of information processor
5.System analysis
Feasibility study
Economical feasibility
Operational feasibility
Technical feasibility
Existing system
Drawbacks
Proposed system

1.INTRODUCTION
Resort Management is used to provide facility to integrate the different branches of resorts
makes it possible to reserve the rooms and viewing of facilities to the customers online. If any
customer is willing to come to the resort, first he can see the facilities available and cost
effectiveness of the resort in the online. If he felt good then he can reserve the rooms by sending
self details with a secured manner.
In general if any customer is willing to go to a place he do not have any idea about the
branches related to particular resort in that place. But this project provides detailed information
about the branches available through out the country. So that customer can register to any branch
from his desktop in the internet.
Some times some people who like the food more, willing to know the favorite dishes
available in the resort. This project also provides the information about the dishes they will be
available branch wise.
For the people who are interested in enjoyment requires the information about the
swimming pools, tennis courts, indoor games etc. That information is also available in the
internet.
Ultimate thing which is provided in this project is the encryption mechanism that will be
provided while the customer submitted his personal details through online. Online identity is also
generated to view that id when he visit that resort.
For the resort administrators also this will provide full scheduling and status of the
customer visits, room status, bill payment details.
This project also shows how to take advantage of the skyrocketing demand for "minivacations." Moreover it includes the concierge function, computer systems, and health clubs/spa
facility management.

2.INFORMATION GATHERING
1.Location

We need to select a good place for setting up of resort. Which must be attractive to customers.
2.Weather

It is one of the important factor to be considered as customers are mainly attracted by the
weather and scenes surrounding to resort.
3.Cost

To set up new resort definitely we need to have good financial support.Estimate total cost and to
get a good infrastructure for setting up of resort.
4.Booking facility

The booking facility should be easy and simple for customers so it is better
for them choose any types of rooms they require.
5.Advertising

It compulsory for owner of resort to advertise his resort to people to survive

in the competition we can choose any of media for advertising.

6.Rooms facility

It is necessary to maintain the rooms according to the customer weather he

chooses AC or non-AC room its left to customer.
7.Food facility

As a part of accommodation of customer they need to provided with food

facility.
8.Staff management

The information of each staff should maintained and the rating of each
employee should be taken from customer satisfaction.

9.Acconting and Billing

There must be separate sub system to carry out accounting section it

includes billing to customer stay,food and other services.
10.Profit and Loss statement

The overall annual reporting of the system must be taken and spent and
gained things are taken into consideration and profit/loss statements are
taken out.
11.Insurance

The infrastructure must be insured in case of natural calamities. Employees

also must be insured for any accident case if occur.

DEFINETION OF RESORT
any place or places with pleasant environment and atmosphere conducive to
comfort, healthful relaxation and rest, offering food, sleeping accommodation
and recreational facilities to the public for a fee or remuneration.

3.TYPES OF RESORTS
1.beach resort
2.inland resort
3.island resort
4.lakeside or riverside resort
5.mountain resort
6.theme parks

1.beach resort

2.inland resort

3.island resort

4.lakeside or riverside resort

6.theme parks

4.GENERALISED MODEL OF INFORMATION

PROCESSOR
RECEPTION

ONLINE
BOOKING

PROFIT AND LOSS

STATEMENT

POSTING
ADS TO

FOOD FACILITY

RESORT MANAGEMENT SYSTEM

BILLING SYSTEM

EMPLOYEE
INFORMATION

ROOMS
INFORMATION

5.SYSTEM ANALYSIS

Feasibility Study:
Feasibility is an important phase in software development process. It enables the
developers to have an assessment of the product being developed. It refers to the feasibility study
of product in terms of outcomes of the product, operational use and technical support required
for implementation it.
Feasibility study should be performed on the basis of various criteria and parameters.
The various feasibility studies are:
1. Economic Feasibility
2. Operational Feasibility
3. Technical Feasibility

Economic Feasibility:
It refers to the benefits or outcomes we are deriving from the product as compared to the
total cost we are spending for developing the product.
In the present system, the development of new product greatly enhances the accuracy of
the system and reduces the delay in the processing of applications and generating the reports.
The errors can be greatly reduced and at the same time providing the great level of security. Here
we dont need additional equipment except memory of required capacity. No need for spending
money on client for maintenance because the database used is web enabled database.

Operational Feasibility:
It refers to the feasibility of the product to be operational. Some products may work very
well at design and implementation but may fail in the real time environment. It includes the
study of human required and their technical expertise.

In the present system, the entering the details, updating the details and reports generations
are perfect and quick in operations.

Technical Feasibility:
It refers to whether the software that is available in the market fully supports the present
application .It studies the pros and cons of using particular software for the development and its
feasibility. It also studies the additional time needed to be given to people to make the
application work.
In the present system the user interface is user friendly and does not require much
expertise and training .It just needs mouse click to do operations and to generate reports. The
software that is used for developing is highly suitable for the present applications since the users
require fast access to the web pages with a high degree of security. This is achieved through
integration of web server and database server in the same environment.

Existing System:
1.
2.
3.
4.
5.

No proper vision of resort facilities available to the customers.

Resort market scope is also very less without making it online.
Integration and information sharing is difficult among different branches.
Customers can not reserve the rooms before their visit to the resort.
Customers can not get the information about that resort and branches it is having.
6. For the resort administrators also tracking of room status, dishes available and customer
management are difficult to maintain

Drawbacks of Existing System:

2.
3.
4.
5.

6.

1. No proper vision of resort facilities available to the customers.

Resort market scope is also very less without making it online.
Integration and information sharing is difficult among different branches.
Customers can not reserve the rooms before their visit to the resort.
Customers can not get the information about that resort and branches it is having.
For the resort administrators also tracking of room status, dishes available and customer
management are difficult to maintain.

Proposed System :

The target audience of this project is the visitors to the resort. So that the main objective
of this project is to attract the visitors towards the resort by exploring the facilities in the resort
and maintaining the customer information confidential even in the internet.
1. To provide the best service with great hospitality, resort administrator will maintain the
track of the visitors and services to improve their performance while providing the
services. This is achieved through the proper maintenance of room reservations,
providing variety of dishes based on demand.
2. Integration of all the branches of this resort can facilitate branch managers and visitors
to know the status of the reservation status of any branch.
3. Customers can reserve, cancel or postpone their visit through online.