ClicktoPrintThisPage

SainiTravelsPvt.Ltd.SIMBA
07126654321,2766635,

Nagpur

Aurangabad

Tuesday,Jan.20th,2015

ConfirmedOperatorPNRNo.34790087826925

MissPayalBarahate

SainiTravelsPvt.Ltd.SIMBA

13AU

19:45

A/C,Sleeper

SeatNumber

Departuretime

1149,prembhavan,centralavenue
road,opp.bankof
maharashtra,gandhibagh
Bankofmaharashtra
BoardingPoint

BookingDate

From

To

BookingID

19Jan.

Nagpur

Aurangabad

GOBUS979981421679896
TotalFareRs.690/

TermsandConditions
1. Goibibo.comisONLYabusticketagentanddoesnotoperatebus
servicesofitsown.Weprovideinformationingoodfaithtohelp
passengerstomakeaninformeddecisionsuchascomprehensive
choiceofbusoperators,departuretimes,pricesandotherrequired
informationtocustomers.Weadviceourcustomerstochoosethose
busservicetheyfeelcomfortablewith.
2. Ourresponsibilitiesincludes
a. Issuingavalidticket(aticketthatwillbeacceptedbythebus
operator)foritsnetworkofbusoperators.
b. Providingrefundandsupportintheeventofcancellation
c. Providingcustomersupportandinformationincaseofanydelays
/inconvenience
3. Ourresponsibilitiesdoesnotincludes,howeverwedoourbestto
providebestavailableservices.
a. Thebusoperator'sbusnotdeparting/reachingontime.
b. Thebusoperator'semployeesbeingrude
c. Thebusoperator'sbusseatsetcnotbeinguptothecustomer's
expectation.
d. Thebusoperatorcancelingthetripduetounavoidablereasons.
e. Thebaggageofthecustomergettinglost/stolen/damaged.
f. Thebusoperatorchangingacustomer'sseatatthelastminute
toaccommodatealady/child.
g. Thecustomerwaitingatthewrongboardingpoint(pleasecallthe
busoperatortofindouttheexactboardingpointifyouarenota
regulartraveleronthatparticularbus).
h. Thebusoperatorchangingtheboardingpointand/orusingapick
upvehicleattheboardingpointtotakecustomerstothebus
departurepoint.
4. Thedeparturetimeanddurationmentionedontheticketisonly
tentativetimings.Howeverthebuswillnotleavethesourcebeforethe
timethatismentionedontheticket.
5. Passengersarerequiredtofurnishthefollowingatthetimeof
boardingthebus:
a. AValidcopyofticket(MTicketORprintoutoftheticket).
b. AvalididentityproofFailingtodoso,theymaynotbeallowedto
boardthebus.
6. Changeofbus:Incasethebusoperatorchangesthetypeofbusdue
tosomereason,Goibibowillrefundthedifferentialamounttothe
customeruponbeingintimatedbythecustomersin24hoursofthe
journey.

7. Cancellation
a. Ifyouwishtocancel
i. Pleasevisit24x7CustomerSupportonourwebsiteORwriteusat
bus@goibibo.comORcallusat+919213025552or18602
585858
b. Intheeventofbuscancellation
i. Pleasecallusat+919213025552OR18602585858for
alternatearrangements(Ifavailable)orforrefunds
8. Aticketwillbeconsidered'booked'aslongastheticketshowsuponthe
confirmationpageofwww.goibibo.comevenincasethecaseofbooking
confirmationemailandsmsgetsdelayedorfailsbecauseoftechnical
reasonsorasaresultofincorrectemailID/phonenumberprovidedby
theuseretc.
9. Grievancesandclaimsrelatedtothebusjourneyshouldbereportedto
Goibibosupportteamwithin10daysofyourtraveldate.
10. CancellationpolicymentionedonwebsiteORonticketisoftravelsand
doesnotdecidedbyGoibibo.Goibibodoesnotlevyanycancellation
charges.Servicechargewillberefunded,ifcollected.
11. ForanyinsurancerelatedquerypleasecallICICILombarddirectly@
18002666(Tollfree).YouwillreceiveoneSMS&emailstatingpolicy
detailsshortlyafterticketpurchase.Pleasekeepyourpolicynumber
handywhilecallingthem.
12. Thisisticketcuminvoice.
13. CancellationPolicy

TimeBeforeDeparture

CancellationCharges

After12:15PMonJan20

Rs.690

Till12:15PMonJan20

Rs.69

Note:Theabovementionedpolicyisbusoperator'scancellationpolicy.
Goibibodoesnotlevyanycancellationchargesonitsown.(Cancellation
chargesshownabovedoesnotincludedibiboservicefeesorpromocode
discountifusedatthetimeofbooking).

Forothertermsandconditionspleasevisithttps://www.goibibo.com/termsandconditions/