DESCRIPTION OF THE RESEARCH PROJECT

Past studies have found that health is the topic of the highest interest and importance to the public, and
they also suggested that majority of the public regarded libraries as the preferred choice to satisfy their
information needs on health-related issues. Despite fast growth of the Internet, which eventually
became the preferred choice when sourcing for information, public librarians remain as the most
trusted source of health-related information. To better serve health information to the public,
understanding the factors that influence public librarians readiness to provide health information will
contribute very important knowledge for future planning and decision making.

This study is a one-time survey. The questionnaire contains 42 questions, and it is anticipated to take 1015 minutes to finish.

Your participation in this research is voluntary, and you are freely to withdraw at anytime as you wish.
Your responses will be strictly confidential and your privacy will be protected. The results of the study
will be used for scholarly purposes only. Your name will not be used, and should the results of this
research be published or presented in any form, no identifying information will be revealed.

Thank you for agreeing the participation in this study. For further information, please contact:
a. Asst. Prof. Chang Yun-Ke (ykchang@ntu.edu.sg)
b. Dharma Adiputra (ketut1@e.ntu.edu.sg)
c. Lim De Yang (dylim1@e.ntu.edu.sg)
Wee Kim Wee School of Communication and Information
Nanyang Technological University
31 Nanyang Link, Singapore, 637718

RESPONDENT CONSENT
By clicking on the NEXT button, you acknowledge that you have read the consent form and understand
the above research study, and that you voluntarily agree to participate in the study as described.

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Readiness in Providing Health Information

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About You
1. Gender:
Male
Female

2. Age:
< 21 years
21-30 years
31-40 years
41-50 years
51-60 years
> 60 years

3. Currently you live in

Mexico
Singapore
Taiwan
US (please specify state)

4. Your highest level of education related to library / knowledge management is

Diploma
Bachelor
Masters
PhD
Other (please specify)

5. How many years of experience as librarian do you have?

less than 1
1-5

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more than 5 but less than 10

10 or more

6. Your main duty is

Archival
Electronic Resource
Instruction
Media
Public Service
Reference
Technical Service
Other (please specify)

7. Do you have disciplinary background in health science?

Yes
No

8. Do you have formal training in health information service provision / health

informatics?
Yes
No

9. Is there any publicly available medical library in your community?

Yes
No

10. Does your library provide health information services?

Yes
No

11. Does your library organize talks on health information for the public?
Yes
No

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12. Per week, how many patrons requesting for health related information do you serve?
less than 10
10-19
20-29
30-39
40 or more

13. How confident are you in the library managements support for you to provide health
information?
Not confident
at all

Very
confident

Please rate

14. Are you interested in learning health information provision skills?

Not
interested at
all

Very
interested

Please rate

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Readiness in Providing Health Information

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Readiness Towards Providing Health Information

15. Providing health information to the public would ____________________ the public.
Harm

Benefit

Please rate

16. Most of the public expect me to provide health information.

Strongly
disagree

Strongly
agree

Please rate

17. I know how to search information in medical databases.

Strongly
disagree

Strongly
agree

Please rate

18. I will make effort to answer health-related questions in the future.

Strongly
disagree

Strongly
agree

Please rate

19. Other libraries like mine are providing health information.

Strongly
disagree

Strongly
agree

Please rate

20. My library has relevant materials (books, articles, etc.) for me to provide health
information to the public.
Strongly
disagree

Strongly
agree

Please rate

21. Providing health information to the public would ____________________ my library's

service quality.
Decrease

Increase

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Decrease

Increase

Please rate

22. My library offers training that helps me provide health information to the public.
Strongly
disagree

Strongly
agree

Please rate

23. When asked about health-related topics, I am willing to provide service to my

patrons.
Strongly
disagree

Strongly
agree

Please rate

24. I know how to provide health information to library patrons.

Strongly
disagree

Strongly
agree

Please rate

25. Other public librarians are providing health information.

Strongly
disagree

Strongly
agree

Please rate

26. Providing health information to the public would ____________________ the patrons.
Harm

Benefit

Please rate

27. I know how to obtain health-related information.

Strongly
disagree

Strongly
agree

Please rate

28. My superior expects me to provide health information.

Strongly
disagree

Strongly
agree

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Strongly
disagree

Strongly
agree

Please rate

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Readiness in Providing Health Information

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Readiness Towards Providing Health Information

29. I intend to provide health information to library patrons in the future.
Strongly
disagree

Strongly
agree

Please rate

30. I have the time to provide health information to the public.

Strongly
disagree

Strongly
agree

Please rate

31. Providing health information to the public would be ____________________ to me.

Bothersome

Rewarding

Please rate

32. I know how to evaluate sources of health information.

Strongly
disagree

Strongly
agree

Please rate

33. My professional association expects me to provide health information.

Strongly
disagree

Strongly
agree

Please rate

34. The management at my library encourages me to provide health information to the

public.
Strongly
disagree

Strongly
agree

Please rate

35. My colleagues are providing health information.

Strongly
disagree

Strongly
agree

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Strongly
disagree

Strongly
agree

Please rate

36. Providing health information to the public would ____________________ my career

advancement.
Harm

Benefit

Please rate

37. Most of my colleagues expect me to provide health information.

Strongly
disagree

Strongly
agree

Please rate

38. I know how to select health information resources to meet patrons' information
needs.
Strongly
disagree

Strongly
agree

Please rate

39. Providing health information to the public would be a ____________________ of my

time.
Waste

Productive
use

Please rate

40. I can conduct reference interview regarding patrons' needs for health information.
Strongly
disagree

Strongly
agree

Please rate

41. Providing health information to the public would bring ____________________

changes.
Unnecessary

Welcomed

Please rate

42. I am ready to provide health information to library patrons in the future.

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Strongly
disagree

Strongly
agree

Please rate

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