Infor ERP BaanIV Baan50 ERP LN 61 Installation Guide Infor BW

Infor ERP Baan IV, Baan 5.
0, Enterprise (LN)
Installation Guide Infor BW
Copyright 2011 Infor

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Publication Information
Release: FP7
Publication date: September 16, 2011
Document code: U7434K US
Contents
About this guide................................................................................................................................ 5

Contacting Infor............................................................................................................................. 6
Chapter 1
Overview of Infor BW Installers.................................................................................. 7
Setup packages ...................................................................................................................... 7

Hardware and software requirements ..................................................................................... 8
Chapter 2
Install Infor BW using the MSI .................................................................................... 9
To install the Infor BW software .............................................................................................. 9

To upgrade the Infor BW software ........................................................................................ 13
To silently install the Infor BW software ................................................................................ 14
SYNOPSIS ............................................................................................................... 15
DESCRIPTION ......................................................................................................... 15
EXIT CODES ............................................................................................................ 15
Chapter 3
Miscellaneous administration tasks ........................................................................ 17
The Infor BW Environment and Configuration Selector ........................................................ 17

Installation directory of Infor BW ........................................................................................... 24
Infor Worktop ........................................................................................................................ 25
How to determine version information................................................................................... 25
To uninstall the Infor BW client ............................................................................................. 28
Chapter 4
Infor Global system policy options .......................................................................... 31
Password storage prevention via registry key....................................................................... 31

BW configuration editing prevention via registry key............................................................. 32
Chapter 5
Environment variables .............................................................................................. 35
set command ........................................................................................................................ 35

Applicable for all Infor ERP versions............................................................................... 35
Applicable for Infor ERP Baan 5.0c and later.................................................................. 35
Applicable for Infor ERP Baan 5.2 and later ................................................................... 36
Applicable for ERP Enterprise and later.......................................................................... 37
Infor ERP Baan IV, Baan 5.0, Enterprise (LN) Installation Guide Infor BW | 3
Contents
Chapter 6
Known Issues............................................................................................................. 39
Server Busy message when starting a .bwl file..................................................................... 39

Incorrect version of shared files ............................................................................................ 40
4 | Infor ERP Baan IV, Baan 5.0, Enterprise (LN) Installation Guide Infor BW
About this guide
This document is an Installation Guide that describes how to install the Infor ERP Baan IV, ERP
Baan 5.0c or ERP Enterprise Windows Client software. The installation examples in this document
use the description for the ERP Enterprise version; however, the process for the Infor versions is the
same.
Note: For Infor ERP Baan 5.2a and ERP Enterprise, you additionally need to install Infor Worktop.
This document contains the following chapters:
Chapter 1, Overview of Infor BW Installers, describes the different Infor BW Installer setup
packages. In addition the hardware and software requirements for Infor BW are listed in this chapter.
Chapter 2, Install Infor BW using the MSI package, describes how you can install the Infor ERP
Baan Windows client software using the MSI based setup package.
Chapter 3, Miscellaneous administration tasks, describes how you can perform miscellaneous
administration tasks.
Chapter 4, Infor Global system options, describes how you can use the Infor Baan ERP system
policy options.
Chapter 5, Environment variables, describes how you can use the environment variables in Infor
BW.
Chapter 6, Known Issues, describes the issues that were encountered.
Send us your comments

We continually review and improve our documentation. Any remarks/requests for information
concerning this document or topic are appreciated. Please e-mail your comments to
documentation@infor.com.
In your e-mail, refer to the document code and title. More specific information will enable us to
process feedback efficiently.
About this guide
Contacting Infor
If you have questions about Infor products, go to Infor365 Online Support at
http://www.infor365.com.
If we update this document after the product release, we will post the new version on Infor365. We
recommend that you check this Web site periodically for updated documentation.
If you have comments about Infor documentation, contact documentation@infor.com.
Chapter 1
Overview of Infor BW Installers
This chapter describes:
The different Infor BW Installer setup packages
The hardware and software requirements for Infor BW
Infor BW is a graphical user interface (GUI) program that runs on an Intel-compatible PC in a

Windows environment. BW displays the Infor software as an application with the same look and feel
as a native Windows application.
Setup packages
The MSI based setup packages use the Microsoft Windows Installer feature. These packages are
available for Infor ERP Baan IVc4, Infor ERP Baan 5.0 and ERP Enterprise.
You can find these setup packages on the locations shown in the following tables.
Setup locations Infor ERP Baan IVc4
Medium
Type
Location
Porting set CD for Unix
MSI
\Bw
Windows Master distribution CD
MSI
\Bw
www.infor365.com
MSI
Refer to solution 22881483
Setup locations Infor ERP Baan 5.0c

Medium
Type
Location
Porting set CD for Unix
MSI
\Bw
Windows Master distribution CD
MSI
\Bw
www.infor365.com
MSI
Setup locations ERP Enterprise

Medium
Type
Location
Enterprise Server CD
MSI
\Clients\Infor BW
20BOverview of Infor BW Installers
www.infor365.com
MSI
Hardware and software requirements

Before you install the Infor BW, refer to solution 22881483on infor365 for detailed hardware and
software requirements.
Chapter 2
Install Infor BW using the MSI
This Chapter describes the installation of BW using the MSI package.
To install the Infor BW software

To install Infor BW for the first time on a system, complete the following steps.
1
Close all running applications. In the directory where the MSI setup package is located, start the
Setup.exe file. A Windows Installer progress indicator appears:
This dialog box closes automatically and the Welcome dialog box will appear.
2
Click Next.
The Customer Information dialog box appears:
21BInstall Infor BW using the MSI
Fill the User Name and Organization.

The choice to install this application for Anyone or Only for Me has no effect. In a future release
this option will be removed.
Click Next. The Setup Type dialog box appears:
Select setup type Complete, click Next, and proceed to Step 10.
For advanced options, select the setup type Custom and click Next to continue.
The Custom Setup screen appears:
6 To defer the installation of the Infor Baan ERP Client software, click the small down arrow located
immediately to the right of the hard drive icon
.
7 On the drop down menu that appears, select This feature will be installed when required, click
Next, and skip the remainder of this step.
If you select the deferred installation option, any specifications you make to the Baan Environment or
the installation location will be ignored.
If preferred, change the name of the Baan Environment. The Baan Environment name is a way to
identify different versions of Infor BW on a single system.
8 To enter another path, accept the default path or click Change To continue, click Next. The
Ready to Install the Program dialog box will appear.
9 To continue with the displayed setup, click Install. To change the displayed setup, click Back.
10After you install the software, to exit the installation script, click Finish. If you are prompted to restart
your computer, do so before continuing.
11Proceed with the miscellaneous administration tasks in Chapter 3.
To upgrade the Infor BW software

To upgrade Infor BW, complete the following steps:
1
Close all running applications. In the directory where the MSI setup package is located, start the
Setup.exe file. When you are upgrading to a new Infor BW version for the same backend
version, the following dialog will appear:
When this occurs, proceed with step 3.

When you have an Infor BW version for another backend version, the following dialog will appear:
2 To keep your existing Infor BW installation and to install a new version of Infor BW next to the
already installed version, select Install new environment. When you choose this option, the
installation will proceed as described in section To Install Infor BW software, step 2.
Choose Select existing environment for updating. To replace an existing Infor BW installation
with a new version, select one of the environments shown in the list.
3 To continue the upgrade process, click Continue. The upgrade will proceed. When the upgrade is
finished, the following dialog will appear:
4 To exit the installation script, when the setup is complete, click OK. You can use Infor BW with the
existing configurations, or proceed with the miscellaneous administration tasks in Chapter 3.
To silently install the Infor BW software

To perform a silent installation or upgrade of Infor BW, use the command line interface of the Infor
BW setup program. The following gives a description of this command line interface.
SYNOPSIS
setup [/s [/u [environment]] [/d <directory>]]
DESCRIPTION
This command will install Infor BW on the system. When no options are given, the setup tool will
communicate with the user through Windows dialogs.
The /s option can be used to allow the setup to be performed in silent mode. In silent mode, the
setup tool will not show any dialogs, progress bars, or failure messages.
The /u option can be used to ask the setup program to replace an existing Infor BW installation when
an Infor BW version was already installed. When no Infor BW version was installed on the system,
this option is ignored. If the /s option is specified without the /u option, and there is already one or
more Infor BW versions on the system installed, the setup will exit with an error code.
The /d <directory> option can be used to instruct the setup program to install a new version of Infor
BW in the indicated directory. This option can only be used when no Infor BW version is already
installed on the system.
EXIT CODES
The following exit codes are defined:
Code 0: Installation was successful.
Code 1: A version of this setup.exe is already running.
Code 2: Operating System version could not be determined.
Code 3: No admin rights.
Code 4: Error installing MSI runtime files.
Code 5: Error installing Infor BW.
Code 6: User Canceled installation.
Code 7: Error un-installing Infor BW.
Code 8: Missing update flag/environment name.
Code 9: Wrong command line options used.
Code 10: Option /d specified while a version of BW is already installed.
Chapter 3
tasks
Miscellaneous administration
This chapter describes miscellaneous administration tasks and contains the following sections:
The Infor BW Environment and Configuration Selector
The installation directory of Infor BW
Worktop
The procedure to uninstall Infor Baan ERP Windows
The Infor BW Environment and Configuration Selector

The Infor BW Environment and Configuration Selector is a tool that enables you to manage a set of
Infor BW configuration files (.bwc files) for one or more Infor ERP environments. To add a new
configuration file, take the following steps:
1
Start the Infor BW environment and Configuration Selector (BECS). Depending on the
version of Infor ERP a different program folder entry must be selected.
See the following table:

BECS Start program folder
Version
Program Folder
Infor ERP Baan IVc4
Start Programs BaanIV BaanIV
Infor ERP Baan 5.0c
Start Programs Baan ERP BaanERP
ERP Enterprise
Start Programs Infor ERP Infor BECS
On Windows Vista / Server 2008 or later, however, for each version the program folder entry is: Start
All Programs Infor BW BECS.
The BECS Infor BW Environment and Configuration Selector window appears:
22BMiscellaneous administration tasks
2 Select the new environment (preceded with <empty>), and on the File menu, click New.
The BW Configuration Properties dialog box appears:
For a BaanIVc environment, the BW Configuration dialog appears:
3 Supply the following information:
On the Application Server tab of the BW Configuration Properties dialog, you can select the
following Baan services:
Published:
This option uses the Active Directory Service (ADS) feature. The connection information will be
retrieved from ADS if you select the appropriate environment name in the drop down listbox.
We do not recommend that you use this option.
Private:
You must fill in the following fields:
Host Name:
Enter the Infor Baan ERP server host name.
BSE:
Enter the path to the BSE environment on the Infor Baan ERP server, which is equal to the
BSE environment variable on the Infor Baan ERP server.
Protocol:
Depending on the protocol that is installed and configured on the Infor Baan ERP server, you
can select one of the following protocols: Rexec, BaanLogin, and SSPI Login. For more
information about the protocol to be selected, refer to the relevant Infor Baan ERP server
Installation Guide.
Note: The Published feature only works in the following instances:
You are actually logged on to the Windows domain.
You have configured access to the Active Directory Server on your client system through the
BECS options dialog. This option dialog can be started by the BECS menu entry Tools |
Options.
Your ERP backend has been published in the Active Directory.
We do not recommend that you use the Published feature.

You can only use the SSPI Login if your Infor Baan ERP server is a Windows server and you are
logged on to the Windows domain.
Port number:
To change the default port number, you must have selected BaanLogin as the protocol to be
used. If you intend to change the default (7150), you must be sure that the supplied port
number is the same as the port number on which the BaanLogin daemon on the server is
listening.
Username:
Enter a valid user name that is known on the Infor Baan ERP server. If you selected SSPI Login
as the protocol to be used, you do not have to supply a username because your current
Windows domain identity will be used.
Password:
If this option is enabled (not applicable if you use the SSPI Login), your password will be stored
in the Baan configuration .bwc file.
On the Bshell Environment tab of the BW Configuration Properties dialog, you must fill in the
following fields:
Bshell Name:
Enter the application logic to use on the remote Infor Baan ERP host.
Command:
The command option can usually be left empty. In special occasions, you can enter the options
you want to pass to the bshell. You can, for example, use the following syntax to define
environment variables:
-set Environment Variable1=xxx -set Environment Variable2=yyy
For a description of these environment variables, refer to Chapter 6, Environment Variables.

On the BW Configuration dialog of BaanIVc, the Application Server tab has more or less the
same information as on the Application Server tab and the Bshell Environment tab of the BW
Configuration Properties dialog. The essential differences are as follows.
Published:
On Baan IVc, the Active Directory Service (ADS) feature is not available. Always a Hostname, a
BSE, and a connection method must be specified. We do not recommend that you use this
feature.
Connect As:
Enter a username or select the Current User checkbox to select the named pipe connection
method.
Method:
SSPI login is not available on BaanIVc. The named pipe connection method is implicitly
available by selecting the Connect As Current User checkbox. From a user perspective, this
offers the same functionality as SSPI login.
On the NLS tab, you must fill in the Locale field, which enables you to select the character set to be
used. The default character set is International [ISO]. The selected Locale must correspond with the
Infor Baan ERP server locale.
Note: For ERP Enterprise, porting set 7.6b and higher, BW will automatically use the same locale as
the bshell. In this case, the settings of the Locale field on the NLS tab are ignored.
On the Font tab, fill in the Font type field, which enables you to enter the desired font type. To
change the setting, you can click the button on the right side of the font boxes.
Note: The property Standard BW Font can be used to change the font used by BW to show data in
edit fields, labels etc. The default setting is the font set in the Windows control panel for menus.
(This property is not available for Infor ERP Baan IVc4 and Infor ERP Baan 5.0).
The other two font settings only affect the BW character windows, for example, the display browser.
On the Automation tab, you can review the information in the Class Name field, which contains the
name of the Baan automation object Baan.Application.server, where server is the hostname of the
Infor Baan ERP server you supplied on the Application Server tab.
4 To save the new configuration in a configuration file, click OK. On the BW Configuration dialog of
BaanIVc a Save and a Save as button are available.
The BECS Infor BW Environment and Configuration Selector window appears again, and now
shows the new configuration:
To start BW, select and double-click the entry for the new configuration.
Note 1:
To start an Infor ERP Baan logon procedure, double-click the icon that corresponds to the relevant
.bwc file in the Explorer. You can also create a shortcut to a .bwc configuration file and store this
shortcut in a Program Group Folder, or on the Windows Desktop.
Note 2:
The Windows operating systems register the Infor ERP Baan Configuration (.bwc) files. The location
where the .bwc files are stored (the so-called Profile Storage Path) defaults to the directory lib\user
under the installation directory of the Infor Baan ERP client software.
On Windows Vista, Windows 2008 or later, the default Profile Storage Path is the directory:
AppData\Local\Infor\BW\<environment name>\config under the user directory of the current user,
typically C:\Users\<user name>.
It is also possible to specify (per environment) a non-default Profile Storage Path for the .bwc files. In
BECS, first select a .bwc file of the concerned environment and then choose menu item
ToolsOptions. The following dialog appears (for an environment named 'ERPLN' and a user
named 'demo'):
On Windows Vista, Windows 2008 or later, the dialog looks as follows:
By means of the radio buttons, a pre-defined alternative directory can be used, or a custom directory
can be specified.
In BECS, it is possible to copy (Ctrl+C, or use context menu item Copy) a .bwc file to the clipboard.
Switch the Profile Storage Path as described above and paste (Ctrl+V or use context menu item
Paste) the .bwc file from the clipboard into the new directory. In this way, for example, it is possible
for an administrator to 'publish' a .bwc file by copying it from his Local directory and pasting it into the
Public directory. The same procedure can be used by a normal user to 'import' a .bwc file by copying
it from the Public directory and pasting it into his Local directory.
Note:
Pasting is not possible into an Infor ERP Baan IVc4 environment.
For Infor ERP Baan IVc4 environments, you can specify an alternative Profile Storage Path only on
Windows Vista or later.
Installation directory of Infor BW

The installation directory is created during the setup process of Infor BW. The default installation
directory for the various Infor BW versions is shown in the following table.
Default Installation Directory
Version
Type
Installation Directory
Infor ERP Baan IVc4
MSI
C:\Program Files\Baan\BaanIV
Infor ERP Baan 5.0c
MSI
C:\Program Files\Baan\Baan ERP5
ERP Enterprise
MSI
C:\Program Files\Baan\Baan Windows
During the setup, you can change this installation directory.

On Windows Vista, Windows 2008 or later, the default installation directories are as follows:
Default Installation Directory
Version
Type
Installation Directory
Infor ERP Baan IVc4
MSI
C:\Program Files(x86)\Infor\BW\Baan IV
ERP Enterprise
MSI
C:\Program Files(x86)\Infor\BW\ERPLN
The following subdirectories are created in this directory:
bin:
This directory contains the bw.exe program to start the Infor Baan ERP application, as well as
other binaries.
lib:
This directory contains the files bw.tlb (type library information for OLE Automation) and tss_bw
(language support).
Log (not on Windows Vista or later):

This directory can contain logging information about Infor BW. Usually Infor BW will send its
logging information to the Windows Event system, which can be viewed using the Windows Event
Viewer.
Tmp (not on Windows Vista or later):

Contains the temporary files.
help:
contains the Help files.
lib\user (not on Windows Vista or later)

Contains the BW Configuration (.bwc) files.
The following subdirectories are created in the directory %SystemRoot%\Baan:

On Vista or later, the directory is located at %SystemDrive%\Infor\ERPLN\commonx86
bin:
This directory contains all binaries that are shared between various versions of BW, for example,
becs.exe.
On Windows Vista or later, for each user who uses the Infor BW software, the following subdirectory
is created in his local application data directory:
C:\Users\<user name>\AppData\Local\Infor\BW\<environment name>
In this directory, subdirectories will be added when needed, such as log for logging information, tmp
for temporary files, and config for BW Configuration (.bwc) files.
Infor Worktop
If your Infor software version is Infor ERP Baan 5.2 or ERP Enterprise, you must proceed with the
Worktop installation. On Windows Vista or later, version 2.5 or later of Worktop is required. For
version Infor ERP Baan IVc4 or Infor ERP Baan 5.0c, the installation of the Worktop is optional. You
can find the worktop software on the Enterprise Server (Tools) distribution Medium or via solution
22881488 on http://www.infor365.com
How to determine version information

You may determine the version information of any .exe or .dll file of any Infor BW installation by
viewing its properties. In the Windows Explorer, select the file and press Alt+Enter or select context
menu item Properties. In the Properties dialog, select the Version tab:
Especially the Porting Number (PA.3496 in this picture), but also other item values (like File Version
and Product Version) are important. On Windows Vista, the Properties dialog is different and its
Details tab does not show all the desired information.
Therefore, an additional Infor Properties tab has been added (also available on non-Vista versions of
Windows), which supplies all the desired information:
To uninstall the Infor BW client

To uninstall Infor Baan ERP Windows, open the Windows Control Panel and start the Add/Remove
Programs control panel applet. Select the appropriate Infor Baan ERP Windows program. The exact
name differs per Infor Baan ERP Windows version and is shown in the following table.
Program
Version
Type
Program name
Infor ERP Baan IVc4
MSI
BaanIV BW
Infor ERP Baan 5.0c
MSI
iBaan Windows
ERP Enterprise
MSI
Infor BW
Click Remove. In the Add/Remove Programs dialog box, this appears after the removal is
complete, click OK. Note that all Infor BW Configuration files which you created are not removed
from the system.
Chapter 4
options
Infor Global system policy
This chapter describes how you can prevent users from storing passwords in BW configuration files
or prevent them changing configuration files at all.
Apart from the method of using registry values as described in the following section, there is a
second method: using the settings in the file bwcentral.ini in the directory lib under the installation
directory of the Infor BW client. This file is read in two circumstances:
1 When Infor BW is started in Central Deployment mode, that is, when it is not installed locally.
2 When Infor BW is running on Windows Vista or later.
The default content of the file bwcentral.ini is as follows:

[policies]
passwordstorage=yes
configedit=yes
These two features can be switched off by changing the policy value from yes to no.
Note that the restriction defined is also applicable for users with admin rights.
Password storage prevention via registry key

Not supported with Vista or later.
The enabling or disabling of the password storage can be managed via a registry key setting under
HKEY_LOCAL_MACHINE. By default, this section of the registry can only be updated by a person
with system administrator rights.
To disable the local storage of BW clients, the system administrator can take the following steps:
1
Log on as user with admin rights on the Windows server that is the domain controller of the
Windows network.
Copy the C:\Program Files\Baan\Lib\bw.adm file or the C:\Program Files\Baan\Lib\bw.adm) file

from a BW client to the %SystemRoot%\INF directory on the domain controller.
Start the System Policy Editor.
On the Options menu, click Policy Template.
Click Add, and select %SystemRoot%\INF\bw.adm.
Click Open. The C:\WINNT\INF\bw.adm is added in the Policy Template dialog box.
23BInfor Global system policy options
Select this entry and click OK.
In the System Policy Editor dialog box, on the File menu, click Open Policy. Alternatively, if
you want to add a policy, click New Policy.
Select the systems, or groups of systems, for which you want to disable local password storage,
and on the Edit menu, click Properties.
10 Disable local storage in the following figure and click OK:
Note:
If a registry key value and keyword in bwcentral.ini are both used but have conflicting values, the
result will be to disable the functionality. So disabling outweighs enabling.
BW configuration editing prevention via registry key

Not supported with Vista
In some environments, BW configuration files are stored on a shared drive and managed centrally
by a system administrator. In this type of configuration, each individual user must not be able to
create, delete, or modify BW configuration files. Therefore, an optional feature is added that allows
only system administrators to perform these activities.
23BInfor Global system policy options
To disable local configuration editing, the system administrator can take the following steps:
1
Log on to the domain controller of the Windows network as a user with admin rights.
Copy the C:\Program Files\Baan\Lib\bw.adm file or the C:\Program Files\Baan\Lib\bw.adm file

from a BW client to the %SystemRoot%\INF directory on the domain controller.
Start the System Policy Editor.
on the Options menu, click Policy Template
Click Add, and select %SystemRoot%\INF\bw.adm.
Click Open. The %SystemRoot%\INF\bw.adm is added in the Policy Template dialog box.
Select this entry and click OK.
In the System Policy Editor dialog box, on the File menu, click Open Policy. Alternatively, to
add a policy, click New Policy.
Select the user, or groups of users, for whom you want to disable local configuration editing. On
the Edit menu, click Properties.
10 Disable local configuration editing as shown in the following figure. Click OK:
Chapter 5
Environment variables
You can use environment variables with the standard BW program. To set an environment variable,
you must use the -- -set command. However, this command depends on which Infor version you
have installed.
set command
In case of version Infor ERP Baan IVc4, you must use the first time -- -set.
In case of version Infor ERP Baan 5.0c or later, you can use the command
-set. Ignore the first --.
You can use the following environment variables with the standard Infor BW program.
Applicable for all Infor ERP versions
-set PACKAGE_COMB= <packcomb>:

Sets the package combination and overrides the user data.
set USER= <username>:

Changes the user who starts the bshell.
-set BSE_COMPNR= <compnr>:

Changes the company number for a Baan Software Environment.
Applicable for Infor ERP Baan 5.0c and later
-set SUPPRESS_WINHELP= <1>:

Uses ASCII Help instead of Windows Help.
-set BAAN_SCM_GRP= <value>:

Sets the baan scm group, which is used in an .fd file of development systems.
-set BSE_STD_PROGRAM= <program name>:

Overrides the standard program, which Tools developers and support personnel use.
-set BAAN_WIN_TITLE= <string>:

Creates a string that contains the title for the window, depending on the formatting string set by
environment variable BAAN_WIN_TITLE. The following formatting variables are supported.
24BEnvironment variables
You can also remove the format variable and surrounding string if the value is considered empty. To
suppress showing empty variables and the surrounding substring place the text between '<' and '>'.
For example:
<filter: %f>
When no filter is active for a session, the title will not contain any filter information. When a filter is
active for a session, the title will contain the string: filter: "name of the filter".
The following table lists the variables and their description that are available with the
BAAN_WIN_TITLE:
Variable
Description
%h
Hostname
%c
Company number
%C
Company description
%f
Name of current filter
%s
Session code
%S
Session description
%I
Name of current index
%u
Name of the user
%p
Package combination
%o
Window type
%d
No debug
Command line example:

-set BAAN_WIN_TITLE="%h: %s : %S< [%c]>< (filter: %f)>"
If you run the ttadv2500m000 session in company 000 on host Saturn with filter Tools, this will result
in the following window title:
Saturn: ttadv2500m000: Sessions [000] (filter: Tools)
Applicable for Infor ERP Baan 5.2 and later
-set LTS_LANGUAGE= <language code>:

Sets the LTS language (overrides the user data).
-set LTS_RESOLVE_MODE= <mode>:
mode dump: Retrieve labels from LTS dump
mode database: Retrieve labels from the database
24BEnvironment variables
mode fallback: Retrieve labels from fallback
Applicable for ERP Enterprise and later
-set CUSTOMIZE= <yes/no>
Value NO: Disables customization.
Chapter 6
Known Issues
This Chapter describes some issues that were encountered.
Server Busy message when starting a .bwl file

BECS (the Infor BW Environment and Configuration Selector) can also be used to open a .bwl file.
Such a file is created when one or more records are dragged from a multi-occurrence grid session
and dropped into any folder, such as the Windows desktop. In such a session, the menu item File
Send ToDesktop has the same functionality.
When a .bwl file is opened, such as by double-clicking, BECS is started and tries to find a .bwc file
with the correct hostname, bse, and bshell which can be used to start BW. When multiple candidate
.bwc files are found, the user will be prompted to select one of them.
BECS then tries to connect to BW using the Windows OLE Automation technology. First, a
connection to any running BW which uses the same .bwc file is attempted; if that fails, a new BW is
started. When the OLE connection with BW cannot be established within a timeout period of 5
seconds, OLE displays the following message dialog:
25BKnown Issues
Two scenarios are described in which this situation can occur.

Scenario 1
The connection with BW can still be established. For example, the delay can be caused by a slow
network connection or an intermediate login dialog which had to be filled in. When BW has
established the connection with the backend, click the Retry button of the Server Busy dialog.
Scenario 2
The connection with BW cannot be established. This can be caused by several reasons, two of
which are discussed below, but the solution is always the same: stop the BW with which BECS tries
to establish a connection, and click the Retry button of the Server Busy dialog. If it was a running
BW, OLE will start a fresh BW. If establishing a connection with the fresh BW also fails, then stop
that BW and click the Retry button of the Server Busy dialog. Finally, the following message dialog
will appear:
One reason the connection with BW fails can be that the login at the backend fails. To stop BW in
such a case, on the login dialog, click Cancel.
Another reason can be that the .bwc file contains a session to be started in its Command field. In
such a case, BW will start normally, but OLE is not able to establish a connection. Stopping the
normally running BW needs no further explanation. When trying the next time with the same .bwl file,
ensure you select a .bwc file without a session to be started in its Command field.
Incorrect version of shared files

Several files are shared by different variants of Infor BW. It is possible that an incorrect version (or
no version at all) of such a shared file exists on your system. For example after several actions (like
install, update, uninstall) related to several variants (Baan IVc, ERP Enterprise) of Infor BW. In that
case, remove or rename the incorrect file by hand and run the installer of the Infor BW variant which
contains the desired version of the file.
25BKnown Issues
Examples of shared files are:
baanmsg.dll
becs.exe
bwc.dll
ShellExt.dll
The shared files are stored in the directory:

C:\Windows\Baan\bin
Each shared file can be accompanied by an identically named Program Debug Database file with
the .pdb extension, e.g. becs.exe may be accompanied by becs.pdb. Both files of such a pair must
be of the same date and time. An inconsistency between the date and time of the two files in a pair
does not influence the normal functionality of the software. It is only of influence on the informational
messages which may be composed during the handling of exceptional runtime errors. When such an
inconsistency is observed, remove or rename the complete pair and run the installer of the Infor BW
variant which contains the desired version of the file.
A file which is in use, cannot be removed. To find out which program is using a particular file,
especially the file ShellExt.dll is difficult This dll contains the software for the Infor Properties tab
which has been added to the Properties dialog. See "How to determine version information" in the
Miscellaneous administration tasks chapter.
ShellExt.dll is loaded as soon as for any file its Properties dialog is shown (even when for that
particular file the Properties dialog does not have an Infor Properties tab), In general the dll is not
unloaded during the rest of the life time of the process. The best known program which uses this dll
is the Windows Explorer.Other programs however also use it, for example. in the standard Open File
or Save As dialog. Even when all visible Windows Explorer windows are closed, an explorer.exe
process can exist which keeps the ShellExt.dll loaded. In such a case, the safest way to force
unloading of ShellExt.dll is to log off. After logging in again, remove ShellExt.dll and reinstall it before
viewing the Properties dialog of any file.

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Infor ERP Baan IV, Baan 5.

Installation Guide Infor BW

Copyright 2011 Infor

About this guide................................................................................................................................ 5

Overview of Infor BW Installers.................................................................................. 7

Setup packages ...................................................................................................................... 7

Install Infor BW using the MSI .................................................................................... 9

To install the Infor BW software .............................................................................................. 9

Miscellaneous administration tasks ........................................................................ 17

The Infor BW Environment and Configuration Selector ........................................................ 17

Infor Global system policy options .......................................................................... 31

Password storage prevention via registry key....................................................................... 31

Environment variables .............................................................................................. 35

set command ........................................................................................................................ 35

Server Busy message when starting a .bwl file..................................................................... 39

About this guide

Send us your comments

About this guide

Overview of Infor BW Installers

This chapter describes:

The different Infor BW Installer setup packages

The hardware and software requirements for Infor BW

Infor BW is a graphical user interface (GUI) program that runs on an Intel-compatible PC in a

Porting set CD for Unix

Windows Master distribution CD

Refer to solution 22881483

Setup locations Infor ERP Baan 5.0c

Porting set CD for Unix

Windows Master distribution CD

Refer to solution 22881483

Setup locations ERP Enterprise

20BOverview of Infor BW Installers

Refer to solution 22881483

Hardware and software requirements

Install Infor BW using the MSI

This Chapter describes the installation of BW using the MSI package.

To install the Infor BW software

The Customer Information dialog box appears:

21BInstall Infor BW using the MSI

Fill the User Name and Organization.

Click Next. The Setup Type dialog box appears:

21BInstall Infor BW using the MSI

21BInstall Infor BW using the MSI

21BInstall Infor BW using the MSI

To upgrade the Infor BW software

When this occurs, proceed with step 3.

21BInstall Infor BW using the MSI

To silently install the Infor BW software

21BInstall Infor BW using the MSI

Code 0: Installation was successful.

Code 1: A version of this setup.exe is already running.

Code 2: Operating System version could not be determined.

Code 3: No admin rights.

Code 4: Error installing MSI runtime files.

Code 5: Error installing Infor BW.

Code 6: User Canceled installation.

Code 7: Error un-installing Infor BW.

Code 8: Missing update flag/environment name.

Code 9: Wrong command line options used.

Code 10: Option /d specified while a version of BW is already installed.

The Infor BW Environment and Configuration Selector

The installation directory of Infor BW

The procedure to uninstall Infor Baan ERP Windows

The Infor BW Environment and Configuration Selector