not a photocopy.
A. True
B. False
Ans:True
A. Ms. Cambell, the Owner of the company, will be visiting the office today.
B. During the spring semester, I am taking a chemistry course and Italian 101.
C. I am concerned of visiting Florida in the Fall since it's hurricane season.
"Enclosures (3)" at the end of a letter indicates that there are three additional
documents plus the letter.
A. True
B. False
A. Regards,
B. Sincerely,
C. Respectfully,
D. B & C
E. All of the Above
A.
B.
C.
D.
A.
B.
C.
D.
E.
You are given the task of generating a short memo on new rules regarding lunch
hours. The memo should include which of the following
the purpose of the memo
the context and problem
the specific details
A and C
All of the above
A.
B.
C.
A.
B.
C.
D.
A.
B.
C.
D.
Philadelphia, PA 19123
Dear Mr. Smith;
E. October 14, 2008
Mr. Roger Smith
President
Smith, Inc.
123 Common Drive
Philadelphia, PA 19123
Dear Mr. Smith:
A.
B.
C.
D.
When writing business emails, avoid being too playful. Using smiley faces and other
emoticons is considered inappropriate in the work environment.
A. True
B. False
A.
B.
C.
D.
A.
B.
C.
D.
E.
A.
B.
C.
D.
A.
B.
C.
D.
E.
Which of the following sentences conveys the information in the most concise
manner?
Please take some time to fill in the responses on the Customer Satisfaction Survey
form that was included in this mailing in order to help us improve our responses and
resolve your issues in a more timely and efficient manner.
Please fill in the responses on the Customer Satisfaction Survey form included in this
mailing, to help us improve our responses in a more timely and efficient manner.
Please fill in the responses on the survey included in this mailing.
Please take some time to fill in the survey to help us resolve your issues in a more
timely and efficient manner.
A.
B.
C.
D.