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(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -18
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue:
Induction of new MTs:. When new Management Trainees join the company, they have to be given a warm
welcome and their basic needs have to be taken care of. A committee should be constituted which will
address the problems faced by the new trainees. A checklist of things to be done, formalities to be
completed, the details of the concerned authorities to be approached, timing and place of the training
programme will bring in clarity. This will also serve in reducing the attrition rate of MTs.
Implementation Instruction: General Manager HRD, General Manager EE and GM GSD will take
urgent and immediate action for necessary arrangements and the check list to be mailed before hand to the
newly joined MTs. (the implementation instructions are the action plan for strategic vision of the
company. They do not supersede any law/ rule/ manual guidelines/ policy/ administratively approved work
procedure as applicable on the date. In case of any conflict, the needful amendments be processed as per
extant procedures of the company)
General Manager HRD, General Manager EE and General Manager GSD will submit the status of
compliance by 31st Jan 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce

Copies for Kind Info:


Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -19
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Training and Development/ Executive Establishment
1. A well planned training programme has to be devised and adequate training regarding the overall
functioning of the company has to be given before they are sent to the field.
2. A forum has to be created where the employees can register their complaints online regarding the
problems, harassment and any undesirable remarks made against them. The forum has to maintain
confidentiality. Immediate and strict action has to be taken against the erring officer. Trust has to be
built in the minds of the employees regarding the effectiveness of the forum.
3. Training programmes have to be designed for developing the technical skills of the employees.
This will keep the employees updated and enhance their efficiency.
4. Personality development training, meditation, yoga programmes need to be organised for
improving the soft skills of the employees. Leadership skills of the employees have to be nurtured.
5. Good performers have to be motivated and recognised. Continuous assessment of the employees
coupled with 360 degree grading and publication of their achievements will create positive impact
on their work.
6. When an employee joins the company, an analysis has to be made regarding his/her skills, prior
experience and field of interest. Posting has to be determined based on the same. While on job also,
the core competencies possessed by the employee has to be analysed and utilised by the company.
7. There is a need to review the KRAs and KPIs. The inputs from the employees of all the disciplines
need to be taken while determining the same. An awareness and training programme has to be
organised for the employees and controlling authorities for proper filing of online PRIDE.
Continuous assessment of the employees need to be done.
8. Proper distribution of work has to be ensured. The HR department proposed above should deal
with complaints regarding these issues and take necessary action to solve the same.
9. Job rotation is very necessary in order to enhance the overall knowledge and skill of the
employees. This may be done intra-department. This will equip them to become leaders in the due
course.
10. A proper succession planning should be put in place and the junior to whom the responsibility is
sought to be shifted in the due course should be trained and equipped to handle the situation
accordingly.

11. An HR audit for effective implementation of HR policies to be done by a third party.


Implementation Instruction: General Manager HRD and General Manager EE will take urgent and
immediate action for necessary arrangements. (the implementation instructions are the action plan for
strategic vision of the company. They do not supersede any law/ rule/ manual guidelines/ policy/
administratively approved work procedure as applicable on the date. In case of any conflict, the needful
amendments be processed as per extant procedures of the company)
General Manager HRD and General Manager EE will submit the status of compliance by 28th Feb 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce

Copies for Kind Info:


Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -20
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Internal Customer Charter
There does not seem to be a time line approach to various inter-departmental services. Though it is not
possible in all cases it must be adopted in cases like house allotment, bill payments, various grievances
redressal. Each department could be asked to make such a charter for internal customer (employees) as
well as external customers.
Implementation Instruction: General Manager Personnel & IR and General Manager EE will sort the
issues of Grievance Redressal mechanism and Internal customer charter and will take urgent and
immediate action for necessary arrangements. (the implementation instructions are the action plan for
strategic vision of the company. They do not supersede any law/ rule/ manual/ guidelines/ policy/
administratively approved work procedure as applicable on the date. In case of any conflict, the needful
amendments be processed as per extant procedures of the company)
General Manager P&IR and General Manager EE will submit the status of compliance by 31st Jan 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce

Copies for Kind Info:


Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -21
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Gender sensitive complaints
Provision has to be made for submitting gender sensitive complaints to the HR department. Such issues
have to be taken seriously and resolved.
Implementation Instruction: A committee to deal the complaints of sexual harassment exists at Hq
under chairmanship of Dr Bela Bhattacharya, Chief of Medical Services, WCL. Similar Committees exist
in the areas as well. Gen Next may take up the issue if any with Dr Bhattacharya. (the implementation
instructions are the action plan for strategic vision of the company. They do not supersede any law/ rule/
manual/ guidelines/ policy/ administratively approved work procedure as applicable on the date. In case of
any conflict, the needful amendments be processed as per extant procedures of the company)
Dr Bhattacharya, CMS will submit the status of compliance by 31st Jan 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce

Copies for Kind Info:


Chairman cum MD WCL
Functional DirectorsWCL
TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -22
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Information centre
1. Need has been felt for an information centre for clarifying doubts regarding various provisions,
rules, etc. that are applicable to a particular situation. The information centre to be constituted with
experts from various disciplines. This will cut down a lot of unnecessary processes.
2. An online portal for sharing information and experiences. An online portal to be created which is
accessible to all the officers wherein information that are crucial, experiences regarding
interpretation or application of a particular provision of rules, manual, etc. will improve the
functional knowledge. This will also pave way for uniform interpretation of the provisions
throughout the company..
Implementation Instruction: Gen Next will take the lead in setting an online portal for info sharing. This
portal will be instrumental in online discussions and resolution of the doubts. A better informed executive
is the order of the day. Gen Next will take the lead. The Gen Next Executives of Systems department will
also be involved in design of system architecture. (the implementation instructions are the action plan for
strategic vision of the company. They do not supersede any law/ rule/ manual/ guidelines/ policy/
administratively approved work procedure as applicable on the date. In case of any conflict, the needful
amendments be processed as per extant procedures of the company)
HQ- Gen Next team will submit the status of compliance by 31st Jan 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce

Copies for Kind Info:


Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -23
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Colony Roads
It is learnt from several feedbacks that the roads constructed or available at area HQ level, colliery level
are not of concrete due to which problem of water logging and deterioration is observed frequently.
Implementation Instruction: General Manager Civil and General Manager Welfare will study the
problem during the study tour of Sub Committee on Welfare. Recommendation for needful policy decision
has to be made by GM Civil (the implementation instructions are the action plan for strategic vision of
the company. They do not supersede any law/ rule/ manual/ guidelines/ policy/ administratively approved
work procedure as applicable on the date. In case of any conflict, the needful amendments be processed as
per extant procedures of the company)
GM Civil will submit the status of compliance by 31st March 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce

Copies for Kind Info:


Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -24
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Non availability/arrangement of vehicles/transportation for staff/executives visiting
fields/railway siding/areas
Fleet of vehicles/transportation should be arranged at HQ, area HQ and colliery level to avoid
inconvenience caused and wastage of time for timely field visit/inspections etc. Groups of staff/executives
can be made and common transport arrangement should be made to avoid excessive expenses on
travelling.
Implementation Instruction: Area General Managers will take needful action. A trade off between high
TA expenses vs provision of vehicles has to be studied at respective areas. (the implementation
instructions are the action plan for strategic vision of the company. They do not supersede any law/ rule/
manual/ guidelines/ policy/ administratively approved work procedure as applicable on the date. In case of
any conflict, the needful amendments be processed as per extant procedures of the company)
Area GMs will submit the status of compliance by 31st Jan 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce

Copies for Kind Info:


Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -25
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Poor condition of roads between Pitheads/collieries to stock-CHP/bunkers/loading pointsweighbridges
Poor condition of roads is severely affecting the pace of coal despatches. At many places there are no
proper roads from pit heads to CHP/bunkers/loading points to weighbridges. This increases rush of
tippers/trucks deployed due to which transportation cycle from colliery to railway siding increases. The
same may be observed in road sales transport arrangement. Proper route should be made ensuring
minimum distance from pithead to despatch point. These roads should be mainly of concrete or any other
such material which necessarily be durable and does not weather in adverse climatic condition and heavy
transportation.
Implementation Instruction: General Manager Civil will take needful action. (the implementation
instructions are the action plan for strategic vision of the company. They do not supersede any law/ rule/
manual/ guidelines/ policy/ administratively approved work procedure as applicable on the date. In case of
any conflict, the needful amendments be processed as per extant procedures of the company)
General Manager Civil will submit the status of compliance by 31st March 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce

Copies for Kind Info:


Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -26
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Formation of R&D Team
An exclusive team should be formed to carry out R & D for the Company. This team should visit other
industries across the country & world to learn about new technologies and implementation of the same in
the respective subsidiary. Also the members of the team should not be permanent and be replaced as and
when needed.
Implementation Instruction: General Manager New Technology will take needful action. (the
implementation instructions are the action plan for strategic vision of the company. They do not supersede
any law/ rule/ manual/ guidelines/ policy/ administratively approved work procedure as applicable on the
date. In case of any conflict, the needful amendments be processed as per extant procedures of the
company)
General Manager NT will submit the status of compliance by 31st Jan 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce

Copies for Kind Info:


Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -27
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Sanction of Leave
There is a huge chain (minimum 4 reporting officers) of approval required to sanction leaves, it takes
many days to forward leave application and get it granted and many times it so happens that the HODs of
unit level & G.M. office reject the leave applications for unknown reasons which is harassment to the
executive. Immediate action required as it is an undesirable situation.
Implementation Instruction: Area General Managers of respective areas will take needful action to
replace this draconian system, by fixing the responsibility of grant of leave to Gen Next by the reporting
officer only. (the implementation instructions are the action plan for strategic vision of the company. They
do not supersede any law/ rule/ manual/ guidelines/ policy/ administratively approved work procedure as
applicable on the date. In case of any conflict, the needful amendments be processed as per extant
procedures of the company)
Area General Managers of respective areas will submit the status of compliance by 31st Jan 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce

Copies for Kind Info:


Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -28
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Finance- Reimbursement of dues/ Salary
1. Traditional system of Cash Payment of Medical Bill, TA/DA & other Payment related to
Workers in Areas & Sub-Areas- Such a system should be abolished immediately. Most of the
field workers and field executives are engaged in finance office for taking cash. The payment of
this kind of expenses should be either with salary or from bank. It will save office time of the
workers and executives who engage in production activity. It will save time and cost of the
company.
2. Uncertainty about salary payments (time frame) for new executives/ recruits It is a practice in
WCL that salary account of new recruits is opened only after their posting is confirmed at
respective Areas. This delayed salary payment ultimately leads to executive harassment. After
completion of formalities at IICM the details new recruits who are to join WCL may be obtained in
advance and a list of documents to be produced at the WCL HQ for account opening as well as
completing the joining formalities may be done. This ensures that as and when new recruits join
WCL their salary processing starts.
Implementation Instruction: General Manager Finance will take needful action. (the implementation
instructions are the action plan for strategic vision of the company. They do not supersede any law/ rule/
manual/ guidelines/ policy/ administratively approved work procedure as applicable on the date. In case of
any conflict, the needful amendments be processed as per extant procedures of the company)
General Manager Finance will submit the status of compliance by 31st Jan 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce
Copies for Kind Info:
Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -29
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Security & Surveillance
1. CCTV Cameras to be placed at important locations for Security at filter plants and at
Manager and Sub Area Managers rooms to protect employees from anti-social elements.Provision of CCTVs would increase the alertness and help in providing clear evidence when any
un ethical practices or such sort of wilful damages caused to the property of management by the
miscreants.
2. Posting of Security Guards on the basis of their fitness at sensitive places like scrap yard,
stores, and workshop This would help in avoiding the thefts to high level as physical fitness of
security guard is highly recommended.
3. Placement of security guard in all 3 shifts in officers colony. To avoid the theft of vehicles and
create awareness that the colony is under high supervision ensuring the safety of the employees and
their belonging/property.
Implementation Instruction: Chief of Security and Area General Managers of respective areas will take
needful action. (the implementation instructions are the action plan for strategic vision of the company.
They do not supersede any law/ rule/ manual/ guidelines/ policy/ administratively approved work
procedure as applicable on the date. In case of any conflict, the needful amendments be processed as per
extant procedures of the company)
Area General Managers will submit the status of compliance by 31st Jan 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce
Copies for Kind Info:
Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM , HoDs, Task Force Members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -30
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Technology Issues
Issue

Codes for material

Sleeveless jackets instead of


cross belt jacket

No uniformity in NIT.
Different areas have different
style of NIT which may
cause problems.

Details
For material procurement 11
digit codes are required. But
sometime the code is not
available. In that case we
have to generate code from
M M department which
delays the procurement
process by many days and
even weeks. So, the code
may be generated at the time
of procurement of equipment
for its every spare so that in
case of emergency the
material may be procured
without delay.
Fluorescent safety jackets are
issued at the project, which
are cross belt type. Cross belt
type are loose and can get
stuck while working on
machine. So cross belt
should be replaced with
sleeveless jackets which are
safer.
Unique code to every
Contractors for tendering
process and other work
Uniformity in rules &
procedure in various process
of every departments
One common NIT template
may be prepared at WCL HQ
and circulated to all Areas

Implementing authority

General Manager MM will


take needful action

Area General Managers of


respective areas and General
Manager MM will take
needful action.

General Manager CMC will


study the issue and suggest
the ways and means of
rectification,

Central Stores is not located


central to all areas of WCL.
Trucks from MP areas have
to travel about 300 km to
collect material from Central
Stores, Tadali which is huge
cost to company

One regional store in MP


areas may be treated as
central Stores for MP areas
and it can be made consignee
for material of MP areas.

A lot of time is wasted for


waiting for release orders
from WCL HQ when
collecting material from
central stores, Tadali.

Release orders of materials


from CST should be through
email.

Once the store/office is


closed we cannot see the
current stock position.

WCL MMS NET should be


available through internet so
that Depot Officer and SO
(MM) can check the status of
stock at any time of day and
from anywhere. For this
WAN may be needed which
may take time.

AMC for the server systems


installed in all the stores is
finished. Since the machines
are very old they are giving
frequent troubles and their
repair from outside is not
economical.

Non availability of real time


inventory management.

Scrap Management System

Since the server system is


very old, there is no need to
renew the AMC. New Server
systems need to be installed
for smooth functioning of the
Stores
Centralized real-time
Inventory management
System should made. This
system will show real time
stocks of material available
in a particular
colliery/subarea/area etc. It
will help us to reduce
unwanted inventory and will
generate very useful data like
trend of a particular material
often used or required. It will
increase better coordination
between areas for equipment
sharing system.
Stocking of scraps is a
measure problem. It has been
observed that there are
chances of theft/pilferage of
scraps generated due to day
to day maintenance of
machineries/ equipments etc.
Scrap Management should be
made where the scrap will be
segregated, stored in proper
manner and finally
sold/disposed off in proper

General Manager MM will


study the issue and
recommend policy decision.

General Manager MM will


implement.

General Manager MM and


General Manger System will
take needful action

General Manager System to


take needful action.

General Manager MM will


take needful action.

General Manager MM will


take needful action.

Huge Delay in finalizing


/scrutiny of Technical tenders

Long travelling time to reach


the destined seam in UG
mines

Non availability of
loading/unloading
manpower/equipments. Long
Cycle time.

Absence of Vendor
Management System

way which will generate


considerable revenue.
It has been observed that
during technical scrutiny of
tenders the members have to
scrutinize huge amount of
data in paper forms. Also
these papers need to be made
in several sets which
increases use of paper.
Introduction of digital
signature can help in
minimizing paperworks and
unnecessary delay.
It has been observed
that it takes long time
to reach the actual
seam in UG mines
results in less per
man productivity.
Man Riding System
should be
implemented on
technical viability to
increase productivity
per man.
It has been observed that
majority of stores does not
have either manpower or
equipment to load unload the
materials required to be
issued from time to time
which increase cycle time.
Adequate manpower should
be made available or
forklifts should be used to for
loading/unloading of
materials.
It has been observed that
there is no Vendor
Management System
available. There is no tie ups
with OEMs or suppliers
which leads to local purchase
which not only increases cost
but also leads to purchase of
inferior quality of products
from local market resulting
frequent machinery
breakdowns thus ultimately
lowers productivity. A robust
Vendor Management System
should be implemented
which will be connected to
OEMs, Vendors so that right
product is purchased from

General Manager MM will


study the issue and
recommend the policy
decision.

General Manager NT may


take needful action.

Area General Manager of


respective areas will take
needful action.

General Manager MM will


take needful action.

right supplier increasing in


less breakdown thus
increasing profitability.
Tedious process to avail
service tax credit/cenvat
credit due to manual
processing of data.

Use of financial software for


financial management.

General Manager Finance


and GM System will take
needful action.

Maintenance Management

Procurement of power tools


and machine tools. Effective
training about new
technology and machines to
concerned engineers and
maintenance crews.
3 Advanced fault diagnosis
tools like infrared camera,
Caterpillar Electronic
technician, etc

General Manager X will


study the problem.

Maintenance Management

PoL Dispensation Pump

Underground Production

Physio chemical and wear


debris analysis of oil (CBM)
is being carried
out. Even if the analysis
report for the
oil says it can be further used
,being changed. So CBM can
be used as an effective tool
to decide the oil changing
duration. This will cut off
the POL usage drastically.
There should be proper
security at each Diesel Pump
i.e. CC TV Camera and
security Guards. There
should be proper record
keeping system for
diesel consumption. Live
updation of consumption is
needed. For that Computer
has to be provided at
every pump with LAN/WAN
for live updation.
Maintenance of various
Machinery is also an issue
Production per cycle of
operation should be higher.
For example:A. Quadbolter at tandsi unit
is acting as twin bolter.
B. At development stage
after 3m cut we have to
support the roof. So, most of
the time is consumed in
tramming.
C/M is showing much more
potential in other projects
except tandsi.
There is a need for
supervisory staff to check

General Manager X will


study and make needful
guidelines

General Manager System,


Chief of security will study
and suggest the applicability.

Chief General Manager


Operation to study the issue.

Underground Coal
Production

intrusion of
stones/boulders/other
extraneous matter along with
coal.
Access to the working face
should be made as quick as
possible. So that available
time at face can increase.
Say, if it increases from 4
hour to 5 hour, it will
increase about 20% of our
production rate. It should be
taken into consideration from
the making of project report.
It may be implemented in
present mines also which are
productive for at least
coming five years. It looks
difficult but it is possible.

Chief General Manager


Operation will study the
problem

Implementation Instruction: Concerned authorities will take needful action. (the implementation
instructions are the action plan for strategic vision of the company. They do not supersede any law/ rule/
manual/ guidelines/ policy/ administratively approved work procedure as applicable on the date. In case of
any conflict, the needful amendments be processed as per extant procedures of the company)
Status of compliance will submitted by 31st March 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce

Copies for Kind Info:


Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -31
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Welfare Issues
1. Periodical Get Together of employees.- Get together at regular interval will increase the bonding
between the employees and will give a sense of belongingness. It will also give platform for
sharing ideas and showcasing talent. Activities like workshops, picnics can be taken up to add
more constructive and positive thought process in the employees.
2. Welfare officer to monitor welfare fund- Welfare officer of the mine monitors the welfare
activities. He should monitor the fund as well.
3. Implementation/amendment of Work order for sanitation works - In case of the sanitation
works the work order should mention that the contractors should report to Welfare Officer who will
certify the attendance/ work done. This kind of work order might ensure improvement in the
sanitation works.
4. Requirement of Counseling cell at Area and Sub-Area levels -There should be some counselling
cells at Area level whose job is to motivate the grass root workers. Guiding them in the career
growth of their children education and making them aware of the new government policies etc.
Implementation Instruction: Area General Managers of respective areas will take needful action. (the
implementation instructions are the action plan for strategic vision of the company. They do not supersede
any law/ rule/ manual/ guidelines/ policy/ administratively approved work procedure as applicable on the
date. In case of any conflict, the needful amendments be processed as per extant procedures of the
company)
Area General Managers will submit compliance by 31st Jan 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce
Copies for Kind Info:
Chairman cum MD WCL
Functional Directors WCL

TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -32
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Welfare Issues
Open defecation On both sides of the road to GM office, Chandrapur Area.- Our company may build
public toilets at suitable places and gauge the hygiene and health impact in the locality. Further the use of
bio-digesters in these toilets will generate the fuel in the form of gas which again can be used for public
purpose which is a measure in the nature of CSR activity
1.
Implementation Instruction: Area General Manager Chandrapur Area will take needful action. (the
implementation instructions are the action plan for strategic vision of the company. They do not supersede
any law/ rule/ manual/ guidelines/ policy/ administratively approved work procedure as applicable on the
date. In case of any conflict, the needful amendments be processed as per extant procedures of the
company)
Area General Manager Chandrapur will submit compliance of the activity undertaken in the welfare
activity of next financial year 2015-16, by 31st Jan 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce
Copies for Kind Info:
Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -33
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Wani North Area- vacant quarters
Executives of Wani North Area hesitate to shift into some colonies where the company quarters are
available and still left vacant due to lack of facilities near those colonies..- By providing facilities like
medical shops, schools, mobile communication, internet, ATM, daily needs shops etc the problem can be
rectified.
1.
Implementation Instruction: Area General Manager Wani North Area will take needful action. (the
implementation instructions are the action plan for strategic vision of the company. They do not supersede
any law/ rule/ manual/ guidelines/ policy/ administratively approved work procedure as applicable on the
date. In case of any conflict, the needful amendments be processed as per extant procedures of the
company)
Area General Manager Wani North will submit compliance of the activity undertaken in the next financial
year 2015-16, by 31st Jan 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce
Copies for Kind Info:
Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM
HoD
Taskforce members

(Under Jurisdiction of Nagpur Court only)

WESTERN COALFIELDS LIMITED


(A Miniratna Cat-1 Government of India Undertaking)

TASK FORCE

, , -440 001

COAL ESTATE, CIVIL LINES, NAGPUR-440 001

CIN
: U10100MH1975GO1018626
Website : westerncoal.nic.in

e- mail

Telefax No : 0712-2510869
e-mail
: taskforcewcl@gmail.com

Date 29th Dec 2014


Sub: Issues and Solutions sorted by the WCL HQ team from the Feedback received from the Gen next
Compliance thereof: Implementation Instruction -33
Chairman cum MD, WCL is pleased to accept the recommendations of Gen Next with respect to system
improvement in the company and has desired that the time bound compliance is ensured by the concerned
departments.
Issue: Koyala Vihar- WCL HQ
Proper lightning may be arranged in Koyala Vihar WCL HQ Park...- The childrens park in koyala
vihar campus, WCL HQ has no proper lights and is always dark because of which outsiders come into the
park at late nights and consume alcohol/smoke cigarettes which are highly unsafe for the women/kids.
Implementation Instruction: General Manager GSD will take needful action. (the implementation
instructions are the action plan for strategic vision of the company. They do not supersede any law/ rule/
manual/ guidelines/ policy/ administratively approved work procedure as applicable on the date. In case of
any conflict, the needful amendments be processed as per extant procedures of the company)
General Manager GSD will submit compliance of the activity undertaken by 31st Jan 2015.
It may kindly be appreciated that taskforce mails are forwarded for info to Board level executives, hence
appropriate feedback is solicited.

M K Singh
Convenor, Taskforce
Copies for Kind Info:
Chairman cum MD WCL
Functional Directors WCL
TS to CMD
Area GM
HoD
Taskforce members

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