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H1

RICOH FAX111

SERVICE MANUAL

October 3rd, 1996


Subject to change

Lithium Batteries

ICAUTION
The danger of explosion exists if a battery of this type is incorrectly
replaced. Replace only with the same or an equivalent type
recommended by the manufacturer. Discard used batteries in
accordance with the manufacturers instructions.

October 3rd, 1996

OVERALL MACHINE INFORMATION


SPECIFICATIONS

1. OVERALL MACHINE INFORMATION


1.1. SPECIFICATIONS
Type
Desktop type transceiver
Circuit
PSTN, PABX
Connection
Direct couple
Document Size : A4
Length:
105 - 297 mm [4.1 - 11.7 ins]
Up to 0.6 m [23.6 ins], manually assisted
Width:
148 - 216 mm [5.8 - 8.5 ins]
Thickness:
0.05 to 0.15 mm [2 to 6 mils]
(equivalent 50 - 80 g/m2)

Data Rate (bps)


9600/7200/4800/2400,
Automatic fallback
I/O Rate
10, 20, 40 ms/line
Transmission Time
15 s at 9600 bps, EFC, 10 ms/Line
20 s at 9600 bps, SSC, 20 ms/Line
Measured with G3 for a ITU-T #1 test document (Slerexe letter) at standard resolution,
and MTF OFF.
Printing System
Thermal Printing
Printer Roll;
Thermal paper
A4: 210 mm X 30 m [8.3 ins X 98.4 ft]

Document Feed
Automatic feed, face down

Maximum Printing Width


210 mm [8.3 ins]

ADF Capacity
5 sheets (using 70 g/m2 paper)

Print Resolutions
Main scan: 8 dots/mm [203 dpi]
Sub scan: 7.7 lines/mm [196 lpi]

Scanning Method
Contact image sensor
Maximum Scan Width
A4
: 216 mm [8.5 ins]
Scan Resolutions
Main scan: 8 dots/mm [203 dpi]
Sub scan:
Standard - 3.85 lines/mm [98 lpi]
Detail
- 7.7 lines/mm [196 lpi]
Memory Capacity
ECM: Not Available
SAF (used for TAM):
512 kbytes (with battery back-up)
Compression
MH, EFC, SSC

Power Consumption
187 - 264 V, 50 3 Hz
Operation Enviroment
Temperature: 17 ~ 28 C [63 ~ 82 F]
(5 ~ 35 C [41 ~ 95 F])
Humidity
: 40 ~ 70 %Rh
(25 ~ 80 %Rh)
Dimensions (W X D X H)
356 X 281.5 X 119 mm
[14.0" X 11.1" X 4.3"]
Weight
Approx. 5.5 Kg [11 lbs] excluding thermal paper

Protocol
Group 3
Modulation
V.29 (QAM), 9600bps, 7200bps
V.27ter (PHM), 4800bps, 2400bps
V.21 (FM) , 300bps

1-1

OVERALL MACHINE INFORMATION


FEATURES

October 3rd, 1996

1.2. FEATURES

Communication Features - User


Selectable
Communication Result Display
Confidential ID Override
Confidential Transmission
Direct Fax Number Entry
Economy Transmission
Fax on demand
Forwarding
Groups
Group Transfer Station
Hold
ID Transmission
Immediate Redialing
Immediate transmission
Keystroke Programs
Memory transmission
Multi-step Transfer
Next Transfer Station
OMR
On Hook Dial
Page Count
Personal Codes
Personal Codes with Conf. ID
Polling Reception (Free Polling)
Polling Transmission
Polling tx file lifetime in the SAF
Quick Dial (3 stations)
Reception modes (Tel, Auto)
Length Reduction
Remote control features
Remote Transfer
Restricted Access
Secured Polling
Secured Polling with Stored ID
Override
Secure Transmission
Send Later
Silent Ringing Detection
Specified Image Area
Speed Dial
Super Fine Resolution
(16 x15.4 l/mm : 400 x 400 dpi)
Telephone Directory
Tonal Signal Transmission
Transfer Request
Transmission Deadline (TRD)
Turnaround Polling

KEY: O = Used, X = Not Used,


Equipment
ADF
Book scan
Built-in handset
Optional cassette: 100 sheets
Cabinet
Counter
Cutter
Hard disk
Marker (Stamp)
Monitor speaker
Optional printer interface

O
X
O
X
X
X
X
X
X
O
X

Video Processing Features


Contrast
Halftone (Error Diffusion)
MTF
Reduction
Resolution
Smoothing to 8 x 15.4 l/mm

X
O
O
X
O
X

Communication Features - Auto


Automatic fallback
Automatic redialing
Confidential reception
Dual Access
Substitute reception
Communication Features - User
Selectable
Action as a transfer broadcaster
AI Redial (last ten numbers)
Answering machine interface
Authorized Reception
Auto-answer delay time
Auto dialing (pulse or DTMF)
Auto Document
Auto image density
Auto paper size selection
Automatic Voice Message
Batch Transmission
Broadcasting
Chain Dialing

O
O
X
X
X

X
X
X
X
X
O
X
O
X
O
X
X
X

1-2

X
X
X
O
X
X
X
X
X
O
X
O
O
X
X
X
O
X
O
O
X
X
O
X
X
O
O
X
O
X
X
X
X
X
X
X
X
20
X
X
X
X
X
X

October 3rd, 1996

Communication Features - User


Selectable
Two-step Transfer
Two in one
Voice Request (immed. tx only)
Communication Features Service Selectable
AI Short Protocol
Auto-reduction Override Option
Busy tone detection
Closed Network (tx and rx)
Continuous Polling Reception
Dedicated tx parameters
ECM
EFC, SSC
Inch-mm conversion
Page retransmission times
Page separation mark
Protection against wrong connection
Resoln stepdown override option
Short Preamble
Well log
Other User Features
Area code prefix
Automatic service call
Center mark
Checkered mark
Clearing a memory file
Clearing a polling file
Clock
Confidential ID
Copy Editing (Erase Center/Margin)
Copy mode
Copy Mode Restriction
Counters
Daylight Saving Time
Destination Check
Direct entry of names
File Retention Time
File Retransmission
Function Programs
ID Code
Label Insertion

OVERALL MACHINE INFORMATION


FEATURES
Other User Features
Language Selection
LCD contrast control
Memory Lock
Memory Lock ID
Modifying a memory file
Multi Sort Document Reception
Multicopy mode
Own telephone number
Power Saver (Night Timer and
standby mode)
Print density control
Printing a memory file
RDS on/off
Reception Mode Switching Timer
Reception time printing
Reduction/Enlargement
Remaining memory indicator
Remote ID
Reverse Order Printing
TTI, CSI
Secure ID
Service Report Transmission
Speaker Volume Control
Substitute Reception on/off
Telephone Line Type
Paper Saving Mode
TTI on/off
User Function Keys
User Parameters
Wild Cards
Cutter on/off
Curled Paper Cut Off

X
X
X

X
X
O
X
X
X
X
O
X
X
X
X
X
X
X

X
X
X
X
X
X
O
X
X
O
X
O
X
X
X
X
X
X
X
X

1-3

X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
O
X
O
X
X
O
X
O
X
O
O
O
X
X
X

OVERALL MACHINE INFORMATION


FEATURES

October 3rd, 1996

Reports - Automatic
Charge Control Report
Communication Failure Report
Confidential File Report
Error Report
Memory Storage Report
Mode Change Report
Polling Clear Report
Polling Reserve Report
Polling Result Report
Power Failure Report
TCR (Journal)
Toner Cassette Order Form
Transfer Result Report
Transmission Result Report

X
X
X
O
X
X
X
X
X
X
X
X
X
O

Reports - User-initiated
Authorized Reception List
Charge Control Report
File List
Forwarding List
Group List
Personal Code List
Program List
Quick Dial List
Specified Cassette Selection List
Speed Dial List
TCR
Transmission Status Report
User Function List
User Parameter List

X
X
X
X
X
X
X
O
X
O
X
X
X
O

Service Mode Features


Auto Paper Select test
Back-to-back test
Bit switch programming
Book mode test
Buzzer test
Cable equalizer
Comm. parameter display
Counter check
Country code
DTMF tone test
Echo countermeasure
Effective term of service calls
Error code display
Excessive jam alarm

X
X
O
X
X
O
O
X
X
O
O
X
X
O

Service Mode Features


File Transfer
LCD contrast adjustment
Line error mark
Memory file printout (all files)
Modem test
NCU parameters
Operation panel test
Periodic service call
PM Call
Printer mechanism test
Printer test patterns
Programmable attenuation
Protocol dump list
RAM display/rewrite
RAM dump
RAM test
Ringer test
Scanner lamp test
Scanner mechanism test
Sensor initialization
Serial number
Service monitor report
Service station number
Software upload/download
SRAM data download
System parameter list
Technical data on the TCR
Thermal head parameters
Transmission Status Report
User data transfer

1-4

X
X
X
X
O
O
O
X
X
X
O
O
X
O
O
O
X
X
X
X
X
X
X
X
X
O
X
X
X
X

October 3rd, 1996

OVERALL MACHINE INFORMATION


COMPONENT LAYOUT

1.3. COMPONENT LAYOUT


1.3.1. Mechanical Components

4
3

2
1

11

10

6
H540V501.wmf

No.
1
2

Name
Document Feed Roller
Separation Pad Spring

10

Separation Pad
Separation Plate
Thermal Head
Platen Roller
Decurler
ADF Roller
R1 Roller
Contact Image Sensor
(CIS) Assembly

11

Scanner Roller

3
4
5
6
7
8
9

Description
Feeds the document through the scanner.
Applies pressure to prevent the ADF roller from feeding
more than one sheet at a time.
Allows one page into the scanner.
Aligns the leading edge of the documents.
Prints by applying heat to the thermal paper.
Feeds printouts out of the machine.
Applies stress to the paper to remove the curl.
Picks up pages of the document.
Feeds the document through the scanner.
Reads and converts the light reflected from the
document into an analog video signal. An LED array,
which illuminates the document, is included.
Feeds the document through the scanner.

1-5

OVERALL MACHINE INFORMATION


COMPONENT LAYOUT

October 3rd, 1996

1.3.2. Electrical Components


1

2
3

10

8
6

H540V503.wmf

1. PCBs
No.
8

Name
Contact Image Sensor
(CIS) Assembly

OPU (Operation Panel


Unit)
FCU (Facsimile Control
Unit)

PSU (Power Supply Unit)

10

Description
Reads and converts the light reflected from the
document into an analog video signal. An LED array,
which illuminates the document, is contained in this unit.
Consists of the LCD and the key switches.
Contains of the FCU block and the NCU block. The
FCU block controls the machine and the NCU
interfaces the machine with the network.
Supplies dc power to the machine.

2. Motors
No.
6
5

Name
Tx Motor
Rx Motor

Description
This stepper motor drives the scanner.
This stepper motor drives the platen roller.

1-6

October 3rd, 1996

OVERALL MACHINE INFORMATION


COMPONENT LAYOUT

3. Sensors
No.
9
7
2

Name
Scan Line Sensor
Document Sensor
Cover Open/Paper End
Sensor

Description
Is used to detect when a page is approaching the scan
line.
Is used to detect the presence of a document in the
feeder.
Is used to detect when the printer cover has been
opened or when the paper has run out.

4. Others
No.
4

Name
Monitor Speaker

Description
Allows the user to listen to the condition of the
telephone line.

1-7

OVERALL MACHINE INFORMATION


OVERALL MACHINE CONTROL

October 3rd, 1996

1.4. OVERALL MACHINE CONTROL


FCU

System RAM (256kbit SRAM)


System
ROM
(2Mbit ROM)

TAM Memory
(4Mbit DRAM)

Working
RAM

Video
processing
Memory

Reset
Circuit

DRAM
Backup

DATA/ADDRESS BUS

CPM
RU8

DSP

AFE

FCIPm

RTC
ADC
MPX

SLPTM

DIP

DMAC

CKG

TIF

MIF

SIO

PIO

COMD

RSTC

INTC
PRG
CTR

DRA
MBU

Control Signals

Modem
Amplifier

Contact
Image
Sensor
(CIS)

NCU
I/F

+5V

+24V

-5V

DC-DC
Converter

PSU

Video
Amplifier

NCU

Handset

Thermal Head
I/F

Motor
Driver

Thermal Head

Tx and Rx
Motor

Paper
Sensor/
cover open
sensor

LCD
Driver

Sensors
(S1, S2)
Operation
Panel

H540D510.wmf

The FCU board contains the FCU block and the NCU block. The FCU controls the entire system of the machine.
The FCU contains the FCIPm, DRAM, SRAM, System ROM, Modem amplifer
circut, DRAM back-up circuit, motor driver, and video amplifer.
The FCIPm controls the scanner components, printer components, and communication with the network.
Incoming telephone messages are stored in the DRAM after compressed in
the FCIPm. The DRAM is backed up by the dry cell when the power is off.
The LCD controller in the OPU controls the LEDs, LCD, keys, document sensor, and scanner sensor. The LCD controller is controlled by the FCIPm
through a serial interface.

1-8

October 3rd, 1996

OVERALL MACHINE INFORMATION


VIDEO DATA PATH

1.5. VIDEO DATA PATH

Scanner

FIFO

Modem

Line
Buffer

TIF

Printer

DIP

DIP:Digital Image Processor


TIF: Thermal Interface
VRAM
(Work Area)
H540D515.wmf

1. Transmission
Scanned data from the contact image sensor passes to the DIP block in the
FCIPm. After analog/digital video processing, the data is compressed by the
DCR software for transmission. The data passes to the modem through a
FIFO memory.
2. Reception
Data from the line passes to the modem through the NCU. After the modem
demodulates the data, the data is decompressed by the DCR software, and
the raster image data is made.
The raster image data is then sent to the thermal head through the TIF block.

1-9

OVERALL MACHINE INFORMATION


VIDEO DATA PATH

October 3rd, 1996

3. Copying
Single copy
The scanned data is sent to the thermal head through the TIF block, after
video processing in the DIP block.

1-10

October 3rd, 1996

OVERALL MACHINE INFORMATION


POWER DISTRIBUTION

1.6. POWER DISTRIBUTION


1.6.1. Distribution Diagram

+5V

FCU

+5VBAT

Cover Open/Close
Sensor

PSU
+24V

+5V
+5V

AC Power
AC/DC
Convertor

+24V

DC/DC
Convertor

FCIP

Main Switch

Monitor
Speaker

TB1

THPWON

-5V

+5V

+24V

+24VSW

+5V

+5V

Q1

+5VCIS

+5VA

+5V
+24VSW

Thermal
Head

+24V

+5V

OPU

TAM
Battery

RX
Motor

+5V

TX
Motor

+5V

CIS

+24V

+5VCIS
-5V
+24V

EXTBAT

Scan Line SN
Document SN

H540V510.wmf

The PSU supplies +24V dc power to the FCU. The FCU converts the +24V
dc power supply to the following supplies.
+5V
+5VBAT
+5VCIS
EXBAT
+5VA
+24VSW
-5V

This is normally on when the main switch is on.


This supplies back up power for the SRAM, A lithium battery is used to
generate +5VBAT.
This is a more stable power supply than +5V. It is used for the image sensor.
This supplies back up power for the DRAM, A dry cell is used to generate +3V.
This is a more stable power supply than +5V. It is used for the analog data
amplifer.
This is used for the thermal head.
This is used for the image sensor.

1-11

OVERALL MACHINE INFORMATION


POWER DISTRIBUTION

October 3rd, 1996

1.6.2. Memory Back-up

[B]
+5VD

+5V

3V

DRAM

+5VBAT

SRAM

Q10

EXBAT

DC/DC
Convertor
IC15

Q9
COM1
TAM Battery
Q11

Comparator
IC16
+5V

Switching
Circuit
IC17

VDET
SAFFLG

FCIPm

BATLEVEL
RTCCS

TB1
BAT

FCU
[A]

H540V511.wmf

The +5VBAT supply from the lithium battery [A] backs up the system RAM
which contains system parameters and programmed telephone numbers,
and the real time clock in the main CPU.
Two dry cells [B] and the dc/dc converter on the FCU back up the DRAM, if
there is TAM data in the DRAM memory and the power is switched off.
The dry cells generate about 3 volts. The dc/dc converter (IC15) lifts this voltage to 5 volts so it can be used as the +5VD supply for DRAM backup. The
CPU monitors the voltage of the dry cells with the BATLEVEL signal. When
the dry cells have run down, and the voltage is lower than 4.4 volts, the CPU
stops the dc/dc converter by dropping SAFFLG to low and the machine stops
backing up the memory.
There is no battery switch for the battery [B].

1-12

October 3rd, 1996

DETAILED SECTION DESCRIPTIONS


SCANNER

2. DETAILED SECTION DESCRIPTIONS


2.1. SCANNER
2.1.1. Mechanisms
1. Document Detection
[A]

[C]

[B]
H540D505.wmf

H540D504.wmf

The document sensor [A] detects when a document is placed in the ADF.
The scan line sensor [B] detects the leading edge of the document at the
scan line.
The document guides [C] prevent the document from skewing during feeding.

2-1

DETAILED SECTION DESCRIPTIONS


SCANNER

October 3rd, 1996

2. Drive Mechanism
h540d527.wmf

[B]

[C]
[A]

When the ADF cover [A] is opened, the scanner roller gear [B] separates
from the R1 roller gear [C], and then the pressure between the CIS and scanner roller is released.
The scanning speed for each resolution mode is as follows.
Resolution

Scan speed (/A4)


22.9 s
11.5 s
22.9 s

Standard - copy
Standard - Immediate TX
Detail
cWhensmW

2-2

October 3rd, 1996

DETAILED SECTION DESCRIPTIONS


SCANNER

3. Prefeeding and Separation


H540D508.wmf

[F]
[A]

[E]

[C]

[D]

[B]

The separation plate [A] aligns the leading edges of the pages of the document. When the document sensor detects a document in the ADF, the tx
motor [B] drives the ADF roller [C] to start prefeeding the document. The ADF
roller feeds the bottom sheet of the document. Then, the R1 roller [D] feeds
the sheet into the scanner.
The separation rubber pad [E] prevents the ADF roller from feeding more
than one sheet at a time. The separation pad spring [F] gives a resistant
force to the separation pad.

2-3

DETAILED SECTION DESCRIPTIONS


SCANNER

October 3rd, 1996

The gap between paper is made by the mechanism illusrated below. The end
of the ADF roller shaft [I] is located within the cutout in the center of the ADF
roller gear [J].
2

[G]

[I]
[H]

[J]

H540D529.wmf

1. At the start of feeding, the Tx motor draw the ADF roller gear [G], and the
V-shaped part of the cutout [H] pushes the flat side of the ADF roller shaft
end [I] to turn the ADF roller.
2. When the R1 roller takes the leading edge of the paper, the R1 roller pulls
the paper faster than the the ADF roller. Because of the difference in the
rotation rates of the gear and shaft, a gap [J] opens between them.
3. At the end of the page, the Tx motor still draw the gear. However, the ADF
roller stops until the V-shaped part [H] catches up with the flat side of the
shaft end. This time interval makes the gap between pages.

2-4

October 3rd, 1996

DETAILED SECTION DESCRIPTIONS


SCANNER

4. Image Scanning

[A]

[C]

[E]

[B]
H540D506.wmf

[D]
[F]

The scanner consists of the scanner roller [A] and a contact image sensor
(CIS) assembly [B]. Inside the CIS are an exposure glass [C], a optical lens
array [D], an image sensor [F], and an LED array [E].
The image sensor consists of a row of 1728 photosensitive elements (216
mm width x 8 dots/mm). Light from the LED array is reflected from the document and focused onto the image sensor by the optical lens array. Because
of the short optical path inside the CIS, the focal depth is much shorter than
for a CCD type scanner.
The white level is stored in the SRAM on the FCU at the factory. The white
level must be adjusted when the FCU or CIS is replaced in the field, or when
the SRAM is cleared in the field.
Cross reference
White level adjustment: Service Table and Procedures (chapter 4), section 4.1.11

2-5

DETAILED SECTION DESCRIPTIONS


SCANNER

October 3rd, 1996

2.1.2. Scanner Timing Chart


1. Timing Chart
4

Start

Document
Set

2
7mm

Pre-feeding

[T2]
ON

Tx
Motor

OFF

Docume ON
nt
Sensor OFF
ON

Scan line
Sensor OFF

14.3 mm

[T1]

9.1 mm
ON

Data
Read

0.66 m

OFF

ON

CIS
LED

OFF

h540d531.wmf

The following describes what is happening for standard resolution at points 1


to 4 on the timing chart.
1. When the document is set, the document sensor turns on, then the tx motor feeds the document to the scan line sensor.
2. The tx motor stops feeding 14.3 mm after the scan line sensor was turned
on.
3. Data reading is finshed after the document was fed 9.1 mm since the
scan line sensor was turned off.
4. The tx motor feeds the document out of the scanner by feeding 7.0 mm
feeds.

2-6

October 3rd, 1996

DETAILED SECTION DESCRIPTIONS


SCANNER

2. Jam Detection
The main cpu detects a document jam if one of the following conditions occurs.
Jam Condition

Non-feed

Maximum document
length exceeded

Document jam

Description
The machine tries to prefeed up to three times for
3 seconds each time. If the scan line sensor does
not switch on within the 3rd 3.0 s [T1] interval, an
error is detected.
The jam condition is reset when the document and
scan line sensor are turned off.
The scan line sensor does not turn off after the
maximum document length (0.66 m) has been fed
since the start key was pressed.
The jam condition is reset when the document and
scan line sensor are turned off.
The scan line sensor turns on during document
feed [T2].
The jam condition is reset when the document and
scan line sensor are turned off.

2-7

Error
Code

1-00

1-01

No error
code

DETAILED SECTION DESCRIPTIONS


PRINTING

October 3rd, 1996

2.2. PRINTING
2.2.1. Mechanisms
1. Overview

[E]

[C]

[B]

[A]

[D]
H540D526.wmf

The printer consists of the platen roller [A] and the thermal head [B].
Whenever the printer cover [C] is closed, the thermal head is pressed against
the platen roller by the spring so that printing and paper feeding can be done.
The cover open/paper end sensor [D] is part of the FCU. This sensor informs
the CPU of both conditions: printer cover open and paper end.
The bend in the decurler [E] always applies the same stress to the curled paper to get rid of the curl regardless of the amount of paper remaining.
There is no automatic cutter unit in this machine.

2-8

October 3rd, 1996

DETAILED SECTION DESCRIPTIONS


PRINTING

2. Paper End Detection

[A]

h540d525.wmf

When the paper runs out, the actuator of the cover open/paper end sensor
[A] pivots into the sensor, and "REPLACE PAPER" and "COVER OPEN" are
alternately displayed.
When paper runs out while a received message is being printed, the communication is terminated. Then the machine sends an error protocol signal to the
sender.

2-9

2-10

The paper reverses 2.3 mm, before


returning to the standby condition.

The machine feeds 29.8 mm.

The cutting line is printed.

The paper feeds 2 mm.

Printing

The paper feeds 0.8 mm.

Before printing, the machine reverses


the paper.

Standby condition

Print Timing Chart


TPH

Image End

2 mm

[L1]

29.8 mm

27.5 mm

Platen Roller

Cutting Line

Printing Position

Beginning of
Image

0.8 mm

14.5 mm

Manual Cutter

2.3 mm

Image
End

Cutting Line

Paper
Edge

DETAILED SECTION DESCRIPTIONS


PRINTING
October 3rd, 1996

3. Paper Feeding

h540d532.wmf

October 3rd, 1996

DETAILED SECTION DESCRIPTIONS


PRINTING

2.2.2. Jam Detection

Cover open
Paper end
Thermal head
short

Condition
When the printer cover is opened while the machine is
printing.
The cpu checks the thermal head before printing to
see if the thermal head has not been shorted. If there
is no short, the cpu turns the thermal head on.

Error Code
1-17
2-40

2.2.3. Thermal Head Pulse Width Control


The CPU checks the temperature on the thermal head using the thermistor in
the thermal head. Then the CPU decides the pulse width of the print signal to
the thermal head.

2-11

DETAILED SECTION DESCRIPTIONS


SYSTEM FEATURES

October 3rd, 1996

2.3. SYSTEM FEATURES


2.3.1. Telephone Answering Machine

FCU
FCI Pm

RXD
Amplifier

RX Amplifier
Trans

Filter

+
CPU

PSTN

Modem

TX Amplifier

Speaker

TX
Amplifier
P10B6

Speaker Amplifier

+
SP_SEL
SP_ON

SCKH1
P10B7

DATA BUS

TXSEL

DRAM
4Mbit

ROM
2Mbit

H540D530.wmf

Incoming voice messages from the line passs to the modem in the FCIPm
through the rx amplifer. After the modem modulates and codes the voice
data, it is stored in the DRAM.
The voice data is sampled 4,800 times per second and coded as 3-bit data.
Outgoing message in the system ROM are passed to the tx amplifer after demodulation in the modem, then sent out to the line.

2-12

October 3rd, 1996

DETAILED SECTION DESCRIPTIONS


PCBs

2.4. PCBs
2.4.1. FCU
The FCU board contains the FCU block and the NCU block.

FCU

System RAM (256kbit SRAM)


System
ROM
(2Mbit ROM)

TAM Memory
(4Mbit DRAM)

Working
RAM

Video
processing
Memory

Reset
Circuit

DRAM
Backup

DATA/ADDRESS BUS

CPM
RU8

DSP

AFE

FCIPm

RTC
ADC
MPX

SLPTM

DIP

DMAC

TIF

CKG

MIF

SIO

PIO

COMD

RSTC

INTC
PRG
CTR

DRA
MBU

Control Signals
Video
Amplifier
Modem
Amplifier

Contact
Image
Sensor
(CIS)

NCU
I/F

+5V

+24V

PSU

-5V

DC-DC
Converter

NCU

Handset

Thermal Head
I/F

Motor
Driver

Thermal Head

Tx and Rx
Motor

Paper
Sensor/
cover open
sensor

LCD
Driver

Sensors
(S1, S2)
Operation
Panel

H540D510.wmf

2-13

DETAILED SECTION DESCRIPTIONS


PCBs

October 3rd, 1996

1. FCIPm (Facsimile Controller and Image Processor)


CPU(RU8)

DMAC
DMA Controller

INTC
Interrupt Controller

RSTC
Reset Controller

RTC
Real Time Clock

MIF
Memory Interface

DIP
Digital Image Processor

ADC
Analog Digital Controller
PRGCTR
Programable Counter
CKG
Clock Generator
COMD
Command Decoder

MPX
Analog Multiplexer

TIF
Thermal Interface
SIO
Serial Input Output Port
DRAMBU
DRAM Back Up
DSP
Digital Signal Processor
SLPTM
Sleep Timer

ROM
(24K Byte)

AFE
Analog Front End

PIO
Parallel Input Output Port

H540D516.wmf

CPU (RU8 - Main CPU)


DSP (V.29 modem, DTMF detection, and voice message compression)
AFE (Analog/Digital converter)
DIP (Digital image processor)
TIF (Thermal interface)
DMA controller
CKG (Clock generator)
RTC (Real time clock)
MIF (Memory interface)

2-14

October 3rd, 1996

DETAILED SECTION DESCRIPTIONS


PCBs

2. ROM

256 kbit (2 Mbit) EP-ROM for system software storage

3. SRAM

256 kB SRAM shared between the Line Buffer, video processing memory, work area and the memory for system and user parameter storage
Backed up by the battery on the FCU
4. DRAM

4 Mbit DRAM for TAM memory.


This DRAM is backed up by the dry cells.

5. Oscillators

29.952 MHz oscillator for system clock generation


32.768 kHz oscillator for the real time clock. This is backed up by the
battery on the FCU.

6. Others

Stepper motor driver


Battery back up circuit for DRAM back up when the power is turned off
DC/DC converter which generates +5V and -5V
Thermal head control
Telephone answering feature
Monitor speaker driver

7. Switches, and Test Points


Item
TB1
TP1
TP2
TP3
TP4
TP5
TP6
TP7

Description
Switches the backup battery ON/OFF
COM1 ground
Scanner clock
Synchronization signal
Analog video signal from CIS before amplifer
Analog video signal after amplifer
+5VCIS
-5V

2-15

DETAILED SECTION DESCRIPTIONS


PCBs

October 3rd, 1996

8. NCU

OHDISW
TIP

Surge
Protector

RXD

Line Transformer

Noise
Filter

TXD

Current
Detection
Ring

COM2
FG

OHDISW
HOOK0
CMLSW
HOOK1
+24V

TI
Handset
Hook Detection

RI

EXTDI

CMLSW
Ringing
Detection

EXRING

NCU
Block

H540D520.wmf

Surge protection circuit


DC loop current detection
Dial pulse creation
Ringing detection
Off hook detection

2-16

October 3rd, 1996

DETAILED SECTION DESCRIPTIONS


PCBs

2.4.2. PSU

Main Switch

F1
ACL

T1

VZ1

+24V
Noise
Filter

Smoothing
Circuit

ACN

Switching
Circuit

Smoothing
Circuit

+24V
GND
GND

VZ2
ARS

Output
Detection

PSU
PC1

FG
Control
Circuit

PC2

H540D521.wmf

+24Vdc generation
Overcurrent protection circuit
Surge protection circuit

2-17

October 3rd, 1996

INSTALLATION
INSTALLING THE MACHINE

3. INSTALLATION
3.1. INSTALLING THE MACHINE
Refer to the Operators Manual for the installation environment and how to install and set up the machine.

3.2. INITIAL PROGRAMMING


Items to Program ( User Administration Level )
Clock
Initial programing items (TTI, CSI)
On/off switches (Toll Saver, Remote Control, Paging, Notify,
Transmission Result Report)
DP/PB selection

3-1

Function No.
Function 11
Function 09 to 10
Function 04 to 08
Function 12

October 3rd, 1996

SERVICE TABLES AND PROCEDURES


SERVICE LEVEL FUNCTIONS

4. SERVICE TABLES AND PROCEDURES


4.1. SERVICE LEVEL FUNCTIONS
In this section, frequently used keys are referred to with the following
symbols.
- Start key
- Stop key
- Function key

S
s
FU
> - Cursor key
S - Speed key
d - Del key

4.1.1. Bit Switch Programming (Function 21)


1. Press 37d at the same time.

FUNCTION : 21

2. 21
Bit 7 is displayed at the left, and bit 0 at
the right.
3. Scroll through the bit switch menu: S

21:SYS SW00=00000000

21:COM SW00=00000000

Example: To see the communication


switches : s 3
Then scroll through the bit switches.
Press # or *
Example: Display bit switch 3: # x 3
4. Adjust the bit switch.

21:COM SW03=10000000

Example: To change the value of bit 7,


press 7

5. Either: Store the change: Press

S
PROGRAMMED

Adjust more bit switches - go to step 3.


6. Finish: s

4-1

SERVICE TABLES AND PROCEDURES


SERVICE LEVEL FUNCTIONS

October 3rd, 1996

4.1.2. System Parameter List (Function 22)


1. Press 37d at the same time.

FUNCTION : 22

2. Then input 22

22:SYSTEM REPORT

3. Print: S

4. Finish:s

4.1.3. Memory Display/Rewrite (Function 23)


1. Press 37d at the same time.

FUNCTION : 23

2. Then input 23

23: MEM R/W

3. Press S
4. Input the address that you wish to see.
Example: Address 123456

ADD:123456 = 15

123456

5. If you wish to change the data, type in


the new data.

ADD:123456 = 15

Example: F5:
Upper byte: Press # or * until F is
displayed, then press the cursor key.
Lower byte: Press 5

Note: If you wish to move the cursor,


press >
PROGRAMMED

6. Enter: S
7. Finish:

4-2

October 3rd, 1996

SERVICE TABLES AND PROCEDURES


SERVICE LEVEL FUNCTIONS

4.1.4. RAM Dump (Function 24)


1. Press 37d at the same time.
2. Then input

FUNCTION : 24

24

24:MEM DUMP LIST

3. Press S
4. Enter the first four digits of the start and
end addresses . For example, enter
0123 for start address 012300(H), and
enter 9876 for end address 9876FF(H).
Then, press "Start" to print the dump list.

012300 - 0000FF

Example: Start at 012300, end at 9876FF.

01239876 S
24:MEM DUMP LIST

4. Finish: Press

4.1.5. NCU Parameters (Function 25)


1. Press 37d at the same time.
2. Then input

FUNCTION : 25

25

25:NCU CC=026

4. Scroll through the parameters using

25:NCU 01=005

*or #. If you want to change a value,

enter the new value at the keypad, then


press Start .
Example: Set NCU parameter 01 to 005.

* 005 S

PROGRAMMED

5. To finish : s
Note: Parameter CC is the Country Code, Parameter 01 is the Tx level.
Refer to section 4.4 for full details on NCU parameters.

4-3

SERVICE TABLES AND PROCEDURES


SERVICE LEVEL FUNCTIONS

October 3rd, 1996

4.1.6. Modem Test (Function 26)


1. Press 37d at the same time.
2. Then input

26

3. To Start the test, press

FUNCTION : 26

26:MODEM TEST

S
MODEM TEST 96

MODEM TEST 72

4. Scroll through the available tests using


then press

* or #

6. To stop the test: Press s


7. To finish: Press

4.1.7. DTMF Tone Test (Function 27)


1. Press 37d at the same time.
2. Then input

FUNCTION : 27

27

27:DTMF TEST

3.To start the test, press S

DTMF 0

4.Then, enter the available number of the keypad


5. To stop the test, press s
27:DTMF TEST

6. To finish: Press

4-4

October 3rd, 1996

SERVICE TABLES AND PROCEDURES


SERVICE LEVEL FUNCTIONS

4.1.8. Operation Panel Test (Function 28)


1. Press 37d at the same time.
2. Then input

FUNCTION : 28

28

27:OP. PANEL

S
4. To stop the test, press s
3.To start the test, press

27:OP. PANEL

5. To finish: Press

4.1.9. Printer Test Pattern (Function 29)


1. Press 37d at the same time.

FUNCTION : 29

29
3. To print; Press S

29:PATTERN

2. Then input

4. To finish: Press

4-5

SERVICE TABLES AND PROCEDURES


SERVICE LEVEL FUNCTIONS

October 3rd, 1996

4.1.10. RAM Tests (Function 30)


1. Press 37d at the same time.
2. Then input

FUNCTION : 30

30

30:RAM TEST = SRAM

30:RAM TEST = SAF

3. Scroll through the available tests using

* or # , tnen press S
Test the SRAM:

Press S

Test the SAF:

Press

* or #,
then S
NOW CHECKING

If test is successful, the display shows


"OK".

OK !!

If test is unsuccessful, the display shows


"ADD;".
Example: "ADD"; The error address.
"R" ; Value of the read data
"W" ; Value of the write data

ADD;123456

4. To stop the test, press

R:12 W:34

s
S30:RAM TEST = SAF

5. To finish: Press

4-6

October 3rd, 1996

SERVICE TABLES AND PROCEDURES


SERVICE LEVEL FUNCTIONS

4.1.11. Shading Operation


Do the following after replacing the CIS or the FCU.
1. The power turns off.
2. Open the ADF cover and place
a Shading Chart on the CIS, then close
the ADF cover.
Note: The Shading Chart should be placed to cover with the contact glass of
the CIS and not to contact the scan line and document sensor.
3. The power turns on with pressing the

ADJUSTING

s key.

The machine goes to stand by automatically after the shading was done.
After the Shading Operation was done, make a copy and make sure of the image.
NOTE: A Shading Chart is registrered as a service part, P/N H0689300.

4-7

SERVICE TABLES AND PROCEDURES


REPORT FORMATS

October 3rd, 1996

4.2. REPORT FORMATS


4.2.1. SYSTEM PARAMETER LIST
Refer to the following table for the meaning of each item in the list.
Name
ROM VER.
ROM NO.
TTI
CSI
REMOTE CONTROL ID.
PAGING TEL NO.
NOTIFY TEL NO.
NCU PARAMETER

Remarks
ROM version (Model name, Version, Year/Month/Date)
ROM Part number (Part number, Suffix, Total Check sum)
TTI (Transmit Terminal Identification) 32 digits max.
CSI (Called Subscriber Identification) 20 digits max.
TAM remote control ID (0000 to 9999)
Pager tel number, 80 digits max.
Notify tel number, 80 digits
NCU parameters

COUNTER

SCN
PRT
TX
RX

Scanned page counter (6 digits)


Printed page counter (6 digits)
Transmitted page counter (6 digits)
Received page counter (6 digits)

SERVICE MONITOR LIST

DATE
TIME
ADDRESS
MODE
QUICK SERVICE CODE

Date when the communication error occurred.


Start time when the communication error occurred.
Remote terminal where the communication error occurred.
Communicated mode
Upper: Error codes (max. 5 errors) of each
communications. (max. 5 communications)
Lower: latest error codes. max. 40 codes

SWITCH

USR
SYS, SCN, PLT, COM, G3

Upper: Default user setting Lower: Current user setting


@: Different from the default.
Upper: Default switch setting Lower: Current switch setting
@: Different from the default.

4-8

October 3rd, 1996

SERVICE TABLES AND PROCEDURES


REPORT FORMATS

A sample system parameter list is given below.

ROM VER.
ROM NO.

SYSTEM REPORT (Date and Time) *

*
TTI

[Version]
[Software release no.]
[Software release date]
[Software part no.] [Check sum values (total) (boot) (main)]

T T I
C S I
REMOTE CONTROL ID
PAGING TEL NO.
NOTIFY TEL NO.
NCU PARAMETER

COUNTER

SERVICE MONITOR LIST


DATE
TIME
ADDRESS
MODE
QUICK SERVICE CODE
---------------------------------------------------------------------------

DATE
TIME
ERRROR CODE
DATE
TIME
ERROR CODE
---------------------------------------------------------------------------

P : POLLING

S : STANDARD

D : DETAIL

SYSTEM REPORT (Date and Time) *

TTI
SWITCH (UPPER:DEFAULT LOWER:CURRENT)
(SWSYS) - System Bit Switch Settings

(SWSYS) - System Bit Switch Settings

(SWSCN) - Scanner Bit Switch Settings

(SWPLT) - Printer Bit Switch Settings

(SWCOM) - Communication Bit Switch Settings

(SWG3)

- G3 Bit Switch Settings

H540M550.wmf

4-9

SERVICE TABLES AND PROCEDURES


REPORT FORMATS

October 3rd, 1996

4.2.2. Memory Dump List


Refer to the following table for the meaning of each item in the list.
Name
ADDRESS
DATA
ASCII

Remarks
000000 to 0FFFFF (H)
16 hex values on one line
" . " : 00 to 1F (H), 80 to 9F (H), 0E0 to 0FF (H)

A sample memory dump list is given below.


*

MEMORY DUMP (Date and Time) *

*
TTI

0 1 2 3 4 5 6 7 8 9 A B C D E F
< ASCII >
----------------------------------------------------------------------------------(ADDRESS)
(DATA)

H540M551.wmf

4-10

October 3rd, 1996

SERVICE TABLES AND PROCEDURES


BIT SWITCHES

4.3. BIT SWITCHES

IWARNING
Do not adjust a bit switch that is described as "Not used", as this may
cause the machine to malfunction or to operate in a manner that is not
accepted by local regulations. Such bits are for use only in other
areas, such as Japan.

Note: A * mark beside the bit switch shows the default setting.
4.3.1. System Switches
System Switch 00
No

FUNCTION
RAM Reset

Bit 1
0
0
1
1

Bit 0
0
1
0
1

Reset Level
No reset*
Reset Level 2
Reset Level 3
Not used

COMMENTS
Reset Level 3: Erases all image data files stored in
the memory and communciation files. This setting is
recommended for use when it is necessary to clear the
SAF.
Reset Level 2: In addition to those items erased by
Reset Level 3, the following items are erased: bit
switches, TTI/CSI, report data, programmed telephone
numbers (Quick/Speed, etc.), NCU parameters.
After erasing, the machine changes these two bits
back to 0 automatically.

No reset: Normal operation


2
to
4

6
to
7

Not used

Do not change the settings.

Communication parameter
display
0: Disabled *
1: Enabled

This is a fault-finding aid. The LCD shows the key


parameters (see the next page). This is normally
disabled because it cancels the CSI display for the
user.
Be sure to reset this bit to 0 after testing.

Not used

Do not change the settings.

4-11

SERVICE TABLES AND PROCEDURES


BIT SWITCHES

October 3rd, 1996

Communication Parameters
Mode
Modem rate

Communication
mode
Compression
mode
Resolution

I/O rate

Width and
reduction

DCS: ITU-T standard


NSS: Non-standard G3
96: 9600 bps
72: 7200 bps
48: 4800 bps
24: 2400 bps
ECM: With ECM SSC: Using SSC
EFC: Using EFC NML: With no ECM, SSC, or EFC
MMR: MMR compression
MR: MR compression
MH: MH compression
SSF: Fine, transmitted at 8 x 15.4 dots per mm
DTL: Detail, transmitted at 8 x 7.7 dots per mm
STD: Standard, transmitted at 8 x 3.85 dots per mm
0M: 0 ms/line
10M: 10 ms/line
2/M: 2.5 ms/line 20M: 20 ms/line
5M: 5 ms/line
40M: 40 ms/line
=A4: A4 (8.3"), no reduction

System Switches 01 to 08- Not used (do not change the settings)
System Switch 09
No
0
to
1

FUNCTION

COMMENTS

Not used

Do not change the settings.

Automatic error report


printout
0: Disabled 1*: Enabled

0: Error reports will not be printed.


1: Error reports will be printed automatically after failed
communications.

Printing of the error code on


the error report
0*: No 1: Yes

1: Error codes are printed on the error reports.

Not used

Do not change the settings.

Priority given to various


types of remote terminal ID
when printing reports
0*: RTI > CSI > Dial label >
Tel. number
1: Dial label > Tel. number
> RTI > CSI

This bit determines which set of priorities the machine


uses when listing remote terminal names on reports.

4
to
6

Dial Label: The name stored with the Quick/Speed Dial


number by the user.

System Switch 0A - Not used (do not change the settings)

4-12

October 3rd, 1996

SERVICE TABLES AND PROCEDURES


BIT SWITCHES

System Switch 0B
No
0
1
2
to
7

FUNCTION

COMMENTS

Automatic reset timer


Bit 1 Bit 0 Timer setting
0
0
1 minute
0
1
3 minutes*
1
0
5 minutes
1
1
No limit

(1, 1): Automatic reset is disabled.


(Other): The machine returns to the standby mode
when the timer expires after the last operation.

Not used

Do not change the settings.

System Switches 0C to 11 - Not used (do not change the settings)


System Switch 12
No
0
to
7

FUNCTION
TTI printing position in the
main scan direction

COMMENTS
08 to 92 (BCD) mm. Input even numbers only.
This setting determines the TTI print start position from
the left edge of the paper. If the TTI is moved too far to
the right, it may be obscured by the file number which
is on the top right of the page.
(Default setting - 00011000)

System Switches 13-1F - Not used (do not change the settings)

4-13

SERVICE TABLES AND PROCEDURES


BIT SWITCHES

October 3rd, 1996

4.3.2. Scanner Switches


Scanner Switch 00
No
0
to
6
7

FUNCTION

COMMENTS

Not used

Do not change the settings.

Scanning image density


0: Disabled
1*: Automatically

1: Tha machine will determine the image density


automatically in scanning.

Scanner Switch 01 - Not used (do not change the settings)


Scanner Switch 02
No

FUNCTION

0
to
7

Contrast threshold with


halftone disabled - Normal
setting

COMMENTS
The value can be between 00 to 0F. For a darker
threshold, input a lower value.
Default setting - 06[H]

Scanner Switches 03 to 04 - Not used (do not change the settings)


Scanner Switch 05
No
0
to
7

FUNCTION
Contrast threshold with
halftone enabled - Normal
setting

COMMENTS
The value can be between 00 to 0F. For a darker
threshold, input a lower value.
Default setting - 0A[H]

Scanner Switches 06 to 0F - Not used (do not change the settings)

4.3.3. Printer Switches

Printer Switches 00 to 0F - Not used (do not change the settings)

4-14

October 3rd, 1996

SERVICE TABLES AND PROCEDURES


BIT SWITCHES

4.3.4. Communication Switches


Communication Switch 00 - Not used (do not change the settings)
Communication Switch 01
No

FUNCTION

COMMENTS

Not used

Do not change the setting.

EFC during transmission


0: Off 1*: On

If this bit is 0, EFC (Estimated Fillbit Control) is


switched off during transmission.

Not used

Do not change the settings.

Operator call if no response


is received in reply to
NSF/DIS
0*: Disabled 1: Enabled

Set this bit to 1 if the user expects to receive phone


calls at the same number which the machine is
connected to.

Not used

Do not change the setting.

Maximum printable page


length available
Bit 7 Bit 6
Setting
0
0
No limit*
0
1
B4 and A4
1
0
A4
1
1
Not used

The setting determined by these bits is informed to the


transmitting terminal in the pre-message protocol
exchange (in the DIS/NSF frames).

2
to
3

6
7

Communication Switch 02
No

FUNCTION

COMMENTS

Burst error threshold


0: Low 1: High*

If there are more consecutive error lines in the


received page than the threshold, the machine will
send a negative response.
The Low and High threshold values depend on the
sub-scan resolution, and are as follows.
Resolution
Standard
Detail
Low settings
3
6
High settings
6
12

Acceptable total error line


ratio
0*: 5% 1: 10%

If the error line ratio of a page exceeds the acceptable


ratio, RTN will be sent to the other end.

Not used

Do not change the settings.

Hang-up decision when a


negative code (RTN or PIN)
is received during G3
immediate transmission
0: No hang-up*, 1: Hang-up

0: The next page will be sent even if RTN or PIN is


received.
1: The machine will send DCN and hang up if it
receives RTN or PIN.

Not used

Do not change the settings.

4
to
7

4-15

SERVICE TABLES AND PROCEDURES


BIT SWITCHES

October 3rd, 1996

Communication Switches 03 to 0D - Not used (do not change the settings)


Communication Switch 0E
No
0
to
7

FUNCTION

COMMENTS

Minumum interval between


automatic dialing attempts

06 to FF (Hex), unit = 2 s (12 - 510 sec Hex)


(e.g., 06[H] = 12 s)
This value is the minimum time that the machine waits
before it dials the next destination.
Default setting - 06[H]

Communication Switches 0F to 10 - Not used (do not change the settings)


Communication Switch 11
No

FUNCTION

0
to
7

Immediate transmission:
Maximum number of dialing
attempts to the same
destination

COMMENTS
01 - FF (Hex) times (1 - 255 times)

Default setting - 03[H]

Communication Switch 12: Not used (do not change the settings)
Communication Switch 13
No
0
to
7

FUNCTION
Immediate transmission:
Interval between dialing
attempts to the same
destination

COMMENTS
00 - FF (Hex) minutes

Default setting - 05[H]

Communication Switches 14 - 1F: Not used (do not change the settings)

4-16

October 3rd, 1996

SERVICE TABLES AND PROCEDURES


BIT SWITCHES

4.3.5. G3 Switches
G3 Switch 00
No

0
1

2
to
7

FUNCTION

COMMENTS

Monitor speaker during


communication (tx and rx)
Bit 1 Bit 0 Setting
0
0
Disabled
0
1
Up to Phase B*
1
0
All the time
1
1
Not used

(0, 0): The monitor speaker is disabled all through the


communication.
(0, 1): The monitor speaker is on up to phase B in the
T.30 protocol.
(1, 0): Used for testing. The monitor speaker is on all
through the communication.
Make sure that you reset these bits after testing.

Not used

Do not change the settings.

G3 Switch 01
No
0
to
3

FUNCTION

COMMENTS

Not used

Do not change the settings.

DIS/DCS frame length


0*: 6 bytes 1: 4 bytes

1: The 5th and 6th bytes in the DIS frame will not be
transmitted (set to 1 if there are communication
problems with PC-based faxes which cannot receive
the extended DIS frames).

Not used

Do not change the setting.

CED
0: Sent*

Not used

2100 Hz
1:Not Sent
Do not change the setting.

G3 Switch 02
No
0
1
to
7

FUNCTION

COMMENTS

G3 protocol mode used


0*: Standard and
non-standard
1: Standard only

1: Disables NSF/NSS signals (these are used in


non-standard mode communication)

Not used

Do not change the settings.

4-17

SERVICE TABLES AND PROCEDURES


BIT SWITCHES

October 3rd, 1996

G3 Switch 03
No
0
1
to
4
5
6
to
7

FUNCTION

COMMENTS

DIS detection number


(Echo countermeasure)
0*: 1
1: 2

0: The machine will hang up if it receives the same DIS


frame twice.
1: Before sending DCS, the machine will wait for the
second DIS which is caused by echo on the line.

Not used

Do not change the settings.

Modem rate used for the


next page after receiving a
negative code (RTN or PIN)
0*: No change 1: Fallback

1: The machines tx modem rate will fall back before


sending the next page if a negative code is received.

Not used

Do not change the settings.

G3 Switch 04
FUNCTION
0
to
3
4
to
7

COMMENTS

Training error detection


threshold

0 - F (Hex); 0 - 15 bits
If the number of error bits in the received TCF is below
this threshold, the machine informs the sender that the
training has succeeded. Default setting - 0F (H)

Not used

Do not change the settings.

G3 Switch 05
FUNCTION

0
to
3

4
to
7

COMMENTS

Initial Tx modem rate


Bit 3 2 1 0 Setting (bps)
0 0 0 1 2.4k
0 0 1 0 4.8k
0 0 1 1 7.2k
0 1 0 0 9.6k *
Other settings - Not used

These bits set the initial starting modem rate


for transmission.

Not used

Do not change the settings.

4-18

October 3rd, 1996

SERVICE TABLES AND PROCEDURES


BIT SWITCHES

G3 Switch 06
FUNCTION

0
to
3

4
to
7

COMMENTS

Initial Rx modem rate


Bit 3 2 1 0 Setting (bps)
0 0 0 1 2.4 k
0 0 1 0 4.8 k
0 0 1 1 7.2 k
0 1 0 0 9.6 k*
Other settings - Not used

The setting of these bits is used to inform the


transmitting terminal of the available modem
rate for the machine in receive mode.

Modem types available for reception


Bit 7 6 5 4 Setting
0 0 0 1 V27ter
0 0 1 0 V27ter, V29*
Other settings - Not used

The setting of these bits is used to inform the


transmitting terminal of the available modem
type for the machine in receive mode.

Use a lower setting if high speeds pose


problems during reception.

G3 Switch 07
FUNCTION

0
1

PSTN cable equalizer


(tx mode)
Bit 1 Bit 0
Setting
0
0
None*
0
1
Low
1
0
Medium
1
1
High

COMMENTS
Use a higher setting if there is signal loss at higher
frequencies because of the length of wire between the
modem and the telephone exchange.
Also, try using the cable equalizer if one or more of the
following symptoms occurs.
Communication error
Modem rate fallback occurs frequently.

2
3

PSTN cable equalizer


(rx mode)
Bit 3 Bit 2
Setting
0
0
None*
0
1
Low
1
0
Medium
1
1
High

Use a higher setting if there is signal loss at higher


frequencies because of the length of wire between the
modem and the telephone exchange.
Also, try using the cable equalizer if one or more of the
following symptoms occurs.
Communication error with error codes such as
0-20, 0-23, etc.
Modem rate fallback occurs frequently.

4
to
7

Not used

Do not change the settings.

G3 Switches 08 to 09 - Not used (do not change the settings)

4-19

SERVICE TABLES AND PROCEDURES


BIT SWITCHES

October 3rd, 1996

G3 Switch 0A
FUNCTION

COMMENTS

Maximum allowable carrier


drop during image data
reception
Bit 1 Bit 0 Value (ms)
0
0
200*
0
1
400
1
0
800
1
1
Not used

These bits set the acceptable modem carrier drop time.


Try using a longer setting if error code 0-22 is frequent.

Not used

Do not change the settings.

Maximum allowable frame


interval during image data
reception.
0*: 5 s
1: 13 s

This bit set the maximum intervals between each EOL


signal (end-of-line) or intervals between each ECM
frame from the other end.
Try using a longer setting if error code 0-21 is frequent.

Not used

Do not change the setting.

Reconstruction time for the


first line in receive mode
0*: 6 s 1: 12 s

When the sending terminal is controlled by a computer,


there may be a delay in receiving page data after the
local machine accepts set-up data and sends CFR. If
this occurs, set this bit to 1 to give the sending
machine more time to send data.
Refer to error code 0-20.

Not used

Do not change the setting.

0
1

2
3

G3 Switches 0B to 0F - Not used (do not change the settings)

4-20

October 3rd, 1996

SERVICE TABLES AND PROCEDURES


BIT SWITCHES

4.3.6. User Parameter Switches


User Parameter Switch 00
FUNCTION
0
to
3

4
5

6
to
7

COMMENTS

Not used

Do not change the settings.

Scanning resolution home


position
Bit 5 Bit 4
Setting
0
0
Standard*
0
1
Detail
1
0
Not Used
1
1
SF or HT

This bits determine the LED home position of the


scannning resolution.

Not used

Do not change the settings.

User Parameter Switch 01


FUNCTION
0
to
6
7

COMMENTS

Not used

Do not change the settings.

Settings return to home


position after transmission
or copy.
0: Disabled 1: Enabled*

This bit determines whether the LED position of the


scanning resolution returns to the home position.

User Parameter Switch 02 - Not used (do not change the setting)
User Parameter Switch 03
FUNCTION
0
to
4
5
6
to
7

COMMENTS

Not used

Do not change the settings.

Immadiate transmission
result report
0*: Disabled
1:Automatically

0: Transmission result report will not be printed.


1: Transmission result report will be printed
automatically after immadiate transmissions.

Not used

Do not change the settings.

User Parameter Switches 04 to 05 - Not used (do not change the settings)

4-21

SERVICE TABLES AND PROCEDURES


BIT SWITCHES

October 3rd, 1996

User Parameter Switch 06


FUNCTION
0
1
to
7

TTI
0: Disabled

1: Enabled*

Not used

COMMENTS
This setting has the same meaning of the user function
09.
Do not change the settings.

User Parameter Switches 07 to 18 - Not used (do not change the settings)
User Parameter Switch 19
FUNCTION
0
to
4
5
6
to
7

COMMENTS

Not used

Do not change the settings.

Remote control
0: Disabled* 1: Enabled

This setting has the same meaning of the user function


05.

Not used

Do not change the settings.

User Switch 1A
FUNCTION
0
1
2
to
7

Dialing type
Bit 1 Bit 0
0
0
0
1
1
0
1
1

Setting
10 pps
20 pps
DTMF*
reserved

Not used

COMMENTS
This setting has the same meaning of the user function
12.

Do not change the settings.

User Parameter Switch 1B - Not used (do not change the setting)
User Switch 1C

0
to
7

FUNCTION

COMMENTS

Ringing times of detection.

00 - 99 (BCD) times
This setting determines the ringing times when the tall
saving and TAM are off.
(Default setting is 3)

User Parameter Switch 1D - Not used (do not change the setting)

4-22

October 3rd, 1996

SERVICE TABLES AND PROCEDURES


BIT SWITCHES

User Switch 1E
FUNCTION

COMMENTS

Paging
0: Disabled*

1: Enabled

This setting has the same meaning of the user function


06.

Notifying
0: Disabled*

1: Enabled

This setting has the same meaning of the user function


07.

Toll Saving
0: Disabled

1: Enabled*

This setting has the same meaning of the user function


04.

3
to
7

Not used

Do not change the settings.

User Parameter Switch 1f - Not used (do not change the setting)

4-23

SERVICE TABLES AND PROCEDURES


NCU PARAMETERS

October 3rd, 1996

4.4. NCU PARAMETERS


The following tables give the RAM addresses and units of calculation of the
parameters that the machine uses for ringing signal detection and automatic
dialing. The factory settings are also given. Most of these must be changed
by RAM read/write (Function 23), but some can be changed using NCU Parameter programming (Function 25); if Function 25 can be used, this will be
indicated in the Remarks column. The RAM is programmed in hex code unless (BCD) is included in the Unit column.
Address
004F00
004F01
004F02
004F03
004F04
004F05
004F06
004F07
004F08
004F09
004F0A
004F0B
004F0C
004F0D
004F0E
004F0F
004F10
004F11

004F12

Function
Country code for NCU
parameters
Line current detection time
Line current wait time
Line current drop detect
time
PSTN dial tone frequency
range (high byte)
PSTN dial tone frequency
range (low byte)
Not used
PSTN dial tone detection
time
PSTN dial tone reset time
(LOW)
PSTN dial tone reset time
(HIGH)
PSTN dial tone continuous
tone time
PSTN dial tone permissible
drop time
PSTN wait interval (LOW)
PSTN wait interval (HIGH)
PSTN ringback tone
detection time
PSTN ringback tone off
detection time
PSTN detection time for
silent period after ringback
tone detected (LOW)
PSTN detection time for
silent period after ringback
tone detected (HIGH)

Default

FF
FF

Unit
Remarks
Country Decimal
Hex
China
26
1A
(Do not change the setting)
20 ms
Line current is not
detected if 004F01
contains FF.

FF
FF

Hz (BCD)

See Note 2.

FF
Do not change the
factory setting.
FF

20 ms

If 004F08 contains FF,


the machine pauses
for the pause time
(address 004F0D /
004F0E).

20 ms

Detection is disabled
if this contains FF.

FF
FF
FF
FF
C8
00
FF
FF

20 ms
20 ms

FF
20 ms
FF

4-24

October 3rd, 1996

Address
004F13
004F14
004F15
to
004F29
004F2A
004F2B
004F2C
004F2D
004F2E
004F2F
004F30
004F31
004F32

004F33

004F34
004F35
004F36
004F37

SERVICE TABLES AND PROCEDURES


NCU PARAMETERS

Function
PSTN busy tone frequency
range (high byte)
PSTN busy tone frequency
range (low byte)
Not used

Default
00
6C

Unit
Hz (BCD)

Remarks
If 004F13 is FF,
detection is disabled.
See Note 2.

Busy tone ON time: range 1


20 ms
11
Busy tone OFF time: range
11
1
Busy tone ON time: range 2
FF
Busy tone OFF time: range
FF
2
Busy tone ON time: range 3
FF
Busy tone OFF time: range
FF
3
Busy tone ON time: range 4
FF
Busy tone OFF time: range
FF
4
Busy tone continuous tone
FF
detection time
Busy tone signal state time tolerance for all ranges, and number of cycles
required for detection (a setting of 4 cycles means that ON-OFF-ON or
OFF-ON-OFF must be detected twice).
Tolerance ()
Bit
1 0
0 0
0 1
1 0
1 1

75%
50%
25%
12.5%

Bits 2 and 3 must always


be kept at 0.

Bits 7, 6, 5, 4 - number of cycles required for cadence detection


(Default setting - 42[H])
International dial tone
Hz (BCD) See Note 2.
FF
frequency range (high byte)
International dial tone
FF
frequency range (low byte)
Not used
Do not change the
factory settings

4-25

SERVICE TABLES AND PROCEDURES


NCU PARAMETERS
Address
004F38
004F39
004F3A
004F3B
004F3C
004F3D
004F3E
004F3F
004F40
004F41
004F42
004F43
004F44
004F45
004F46
004F47
004F48
004F49
004F4A

Function
International dial tone
detection time
International dial tone reset
time (LOW)
International dial tone reset
time (HIGH)
International dial tone
continuous tone time
International dial tone
permissible drop time
International dial wait
interval (HIGH)
International dial wait
interval (LOW)
Country dial tone upper
frequency limit (HIGH)
Country dial tone upper
frequency limit (LOW)
Country dial tone lower
frequency limit (HIGH)
Country dial tone lower
frequency limit (LOW)
Country dial tone detection
time
Country dial tone reset
time (LOW)
Country dial tone reset
time (HIGH)
Country dial tone
continuous tone time
Country dial tone
permissible drop time
Country dial wait interval
(LOW)
Country dial wait interval
(HIGH)
Time between opening or
closing the Ds relay and
opening the Di relay
Break time for pulse dialling

004F4B

October 3rd, 1996

Default
FF

Remarks
If 004F38 contains FF,
the machine pauses
for the pause time
(004F3D / 004F3E).

Hz (BCD)

See Note 2.

20 ms

If 004F43 contains FF,


the machine pauses
for the pause time
(004F48 / 004F49).

1 ms

See Notes 4
Function 25
(parameter 11).
See Note 4
Function 25
(parameter 12).
See Note 4
Function 25
(parameter 13).
See Notes 4
Function 25
(parameter 14).

FF
FF
FF
FF
00
00
FF
FF
FF
FF
FF
FF
FF
FF
FF
00
00
3D
1 ms
44

Make time for pulse dialling


004F4C

004F4D

Unit
20 ms

1 ms
22

Time between final Di relay


closure and Ds relay
opening or closing

1 ms
19

4-26

October 3rd, 1996

Address
004F4E

004F4F
004F50
004F51
004F52

004F53

004F54
004F55
to
004F5C

Function
Minimum pause between
dialled digits (pulse dial
mode)
Time waited when a pause
is entered at the operation
panel
DTMF tone on time
DTMF tone off time
Tone attenuation value in
DTMF signals
Tone attenuation value
difference between high
frequency tone and low
frequency tone in DTMF
signals
PSTN: DTMF tone
attenuation level after
dialling
Not used

SERVICE TABLES AND PROCEDURES


NCU PARAMETERS
Default
24

65
64

05

04

22

C0

Polarity detection

004F60
to
004F71

-dBm x
0.5

Remarks
See Note 3. Function
25 (parameter 15).
Function 08
(parameter 25). See
Note 3.
Function 25
(parameter 17).
Function 25
(parameter 18).
Function 25
(parameter 19). See
Note 5.
Function 25
(parameter 20). See
Note 5.

Function 25
(parameter 21). See
Note 5.
Do not change the
settings.

20 ms

Progress tone detection


level, and cadence
detection enable flags

004F5F

-dBm x
0.5
-Nx0.5
(dB)

FF

004F5E

1 ms

6E

PSTN access pause time

004F5D

Unit
20 ms

00
Not used

4-27

This time is waited for


each pause input after
the PSTN access
code. Up to 7 of these
can be input. If this
address contains
FF[H], the pause time
stored in address
004F4F is used.
Bit 7 Bit 6 Bit 5 dBm
0 0 0 -25.0
0 0 1 -35.0
0 1 0 -30.0
1 0 0 -40.0
1 1 0 -49.0

Bit 4 1: Enable: Tx Polarity


detection
Bit 5 1: Enable: Rx Polarity
detection
Do not change the
settings.

SERVICE TABLES AND PROCEDURES


NCU PARAMETERS
Address
004F72

004F73

004F74

004F75
004F76
004F77
004F78
004F79
004F7A
004F7B
to
004F80

004F81

004F82

004FA1
004FA2

Function
Acceptable ringing signal
frequency: range 1, upper
limit
Acceptable ringing signal
frequency: range 1, lower
limit
Acceptable ringing signal
frequency: range 2, upper
limit
Acceptable ringing signal
frequency: range 2, lower
limit
Number or rings until a call
is detected
Minimum required length of
the first ring
Minimum required length of
the second and
subsequent rings
Ringing signal detection
reset time (LOW)
Ringing signal detection
reset time (HIGH)
Not used

October 3rd, 1996

Default
11

Unit
1000/ N
(Hz).

Remarks
Function 25
(parameter 02).

53

Function 25
(parameter 03).

FF

Function 25
(parameter 04).

00

Function 25
(parameter 05).

01
0A

1
20 ms
20 ms

0A
90

20 ms

01

Interval between dialing the


20 ms
last digit and switching the
Oh relay over to the
19
external telephone when
dialing from the operation
panel in handset mode.
Bits 0 and 1 - Handset off-hook detection time
Bit
1
0
Setting
0
0
200 ms
0
1
800 ms
Other
Not used

Function 25
(parameter 06).
See Note 4. Function
25 (parameter 07).
Function 25
(parameter 08).
Function 25
(parameter 09).
Function 25
(parameter 10).
Do not change the
settings.
Factory setting: 500
ms

Default setting - 00[H]

Bits 2 and 3 - Handset on-hook detection time


Bit
3
2
Setting
0
0
200 ms
0
1
800 ms
Other
Not used
Bits 4 to 7 - Not used
Acceptable CED detection
range (high byte)
Acceptable CED detection
range (low byte)

02
00

4-28

BCD (Hz)

See Note 2.

October 3rd, 1996

Address
004FA3
004FA4
004FA5
004FA6
to
004FA9
004FAA
004FAB
004FAC

Function
Not used
CED detection time

SERVICE TABLES AND PROCEDURES


NCU PARAMETERS
Default

Unit

Remarks
Do not change the
factory setting.

0A

20 ms
20 ms

Factory setting: 200


ms
Do not change the
factory setting.

20 ms
20 ms
20 ms

Factory setting: 200


ms
Factory setting: 500
ms
Factory setting: 200
ms
The data is coded in
the same way as
address
004F33.Factory
setting: 23[H]
Do not change the
settings.

Not used

CNG detection time


CNG on time
CNG off time

0A
23
91

20 ms

Number of CNG cycles


required for detection
004FAD

004FAE
to
004FB2
004FB3
004FB4
004FB5
004FB6
004FB7
to
004FBC
004FBD

004FDA

32

Not used

Detection time for 800 Hz


AI short protocol tone
PSTN: Tx level from the
modem
PSTN: 1100 Hz tone
transmission level
PSTN: 2100 Hz tone
transmission level
Not used

Modem turn-on level


(incoming signal detection
level)
T.30 T1 timer

12
04
00
00

20 ms

Factory setting: 360


ms
- dBm
Function 25
(parameter 01).
- N 004FB4 - 0.5N 004FB5 (dB)

- N 004FB4 - 0.5N 004FB6 (dB)


Do not change the
settings.

14

-37-0.5N
(dBm)

2F

1s

Notes
1. If a setting is not required, store FF in the address.
2. Tone frequencies are stored in hex code. FF[H] = disabled.
3. Pulse dial parameters (addresses 004F4E) are the values for 10 pps. If
20 pps is used, the machine automatically compensates.
4. The first ring may not be detected until 1 to 2.5 wavelengths after the time
specified by this parameter.

4-29

SERVICE TABLES AND PROCEDURES


NCU PARAMETERS

October 3rd, 1996

5. The calculated level must be between 0 and 10.


The attenuation levels calculated from RAM data are:
High frequency tone: - 0.5 x N004F52/004F54 dBm
Low frequency tone: - 0.5 x (N004F52/004F54 + N807F53) dBm
Note: N004F52, for example, means the value stored in address 004F52[H]

4-30

October 3rd, 1996

SERVICE TABLES AND PROCEDURES


SERVICE RAM ADDRESSES

4.5. SERVICE RAM ADDRESSES

ICAUTION
Do not change the settings which are marked as Not used or Read
only.
003D00[H] - RAM Reset Level 1
Change the data at this address to 00 [H], then switch the machine off and on to reset all the
system settings.
Caution: Before using this RAM, print the settings of all the system parameters (System Parameter List).
003D01 to 003D04[H] - ROM version (Read only)
003D01[H] - Revision number (BCD)
003D02[H] - Year (BCD)
003D03[H] - Month (BCD)
003D04[H] - Day (BCD)
003D05[H] - Total program checksum (low)
003D06[H] - Total program checksum (high)
003D10 to 003D2F[H] - System bit switches
003D30 to 003D3F[H] - Scanner bit switches
003D40 to 003D4F[H] - Printer bit switches
003D50 to 003D6F[H] - Communication bit switches
003D70 to 003D7F[H] - G3 bit switches
003D90 to 003DAF[H] - User Parameter switches
003DC8 to 003DDB[H] - CSI (Max. 20 characters - ASCII)
003DDC to 003DFB[H] - TTI (Max. 32 characters - ASCII) - Note 1
003DFC[H] - Number of CSI characters (Hex)
Note 1: If the number of characters are less than the maximum ( 32 for TTI), add a stop code
(FF[H]) after the last character.
003E03[H] - Remote control ID code (low - Hex)
003E04[H] - Remote control ID code (high - Hex)

4-31

SERVICE TABLES AND PROCEDURES


SERVICE RAM ADDRESSES

October 3rd, 1996

The following counters are listed on the System Parameter List.


003E12 to 003E14[H] - Tx counter (TX)
Address
003E12[H]
003E13[H]
003E14[H]

High
Tens digit
Thousands digit
Millions digit

Low
Unit digit
Hundreds digit
Ten thousands digit

Note: The following counters have the same data format as above.
003E15 to 003E17[H] - Rx counter (RX)
003E18 to 003E1A[H] - Scan counter (SCN)
003E1B to 003E1D[H] - Print counter (PRT)
0046F4 to 0046F5 [H] - Scanner Video Processing Parameters
Bit no.
Mode
Text
Half Tone

Resolution
Standard, Detail
Detail

Address
0046F5[H]
0046F4H]

Bit 0: Peak level adjustment in Halftone mode


Bit 1: Edge detection
Bit 2: Threshold value for edge detection
Bit 3: Background detection threshold
Bit 4: MTF
Bit 5: MTF algorithm
Bit 6: Automatic image density (Scanning)
Bit 7: Erasure of irregular dots

7 6 5 4 3 2 1 0
The functions of each bit are
described below this table.
0 0 1 1 0 0 0 0
0 1 1 0 0 0 1 0

0: Fixed, 1: Altered
1: On
0: Normal, 1: High
0: Low, 1: High
0: On, 1: Off
0: Low, 1: High
0: On, 1: Off
0: On, 1: Off

4-32

October 3rd, 1996

SERVICE TABLES AND PROCEDURES


SERVICE RAM ADDRESSES

00427B to 00436A[H] - Latest 40 error codes (Read only)


One error record consists of 6 bytes of data.
First error record start address - 00427B[H]
Second error record start address - 004281[H]
Third error record start address - 004287[H]
:
:
:
40th error record start address - 004265[H]
The format is as follows:
1st byte - Minute (BCD)
2nd byte - Hour (BCD)
3rd byte - Day (BCD)
4th byte - Month (BCD)
5th byte - Error code (low) [If the error code is 1-23, 23 is stored here.]
6th byte - Error code (high) [If the error code is 1-23, 01 is stored here.]
00436D to 004503[H] - Latest 11 error communication records
One error communication record consists of 37 bytes. The format is as follows:
1st byte - Header
Bit 0: Communication result
Bit 1: Document jam
Bits 2 - 3: Not used
Bit 4: Not used.
Bit 5: Not used.
Bit 6: Error report
Bit 7: Data validity

0: OK, 1: NG
1: Occurred

0: Not printed, 1: Printed


0: Not valid, 1: Valid

2nd to 5th bytes - Date and time when the communication started
2nd byte - Month (BCD)
3rd byte - Day (BCD)
4th byte - Hour (BCD)
5th byte - Minute (BCD)
6th and 7th bytes - Communication time
6th byte - Minutes (BCD)
7th byte - Seconds (BCD)
8th byte - Number of pages transmitted or received (Hex)
9th and 10th bytes - Not used
11th byte - File number (low - Hex)
12th byte - File number (high - Hex)
13th and 14th bytes - Not used.
15th byte - Not used.
16th byte to 35th byte - Remote terminals ID (RTI, TSI or CSI) (ASCII)

4-33

SERVICE TABLES AND PROCEDURES


SERVICE RAM ADDRESSES
36th byte - Communication mode #1
Bits 0 - 1: Resolution used
Bit 0 = 1 : Standard, 0 : Detail ,
Bit 1 0
1



Bit 2: Not used
Bit 3: ECM
Bits 4 to 7: Communication mode used
1
Bit 4 0
0
Bit 5 0
Bit 6 = 0 : Normal 0 : Not used

0
Bit 7 0
Bit 4 0
Bit 5 0
Bit 6 = 1 : Forwarding


Bit 7 0

October 3rd, 1996

1 : Fine
1

0: Off, 1: On
0
1
0 : Polling

0

1
1
0 : Transfer

0

1
0
1 : Not used

0

37th byte - Communication mode #2


Bit 0: Tx or Rx
Bit 1: Reduction in Tx
Bit 2: Not used
Bit 3: Send later transmission
Bit 4: Transmission from
Bits 5 to 7: Not used

0: Tx, 1: Rx
0: Not reduced, 1: Reduced
0: Not used, 1: Used
0: ADF, 1: Memory

4-34

October 3rd, 1996

REPLACEMENT AND ADJUSTMENT


EXTERIOR

5. REPLACEMENT AND ADJUSTMENT


ICAUTION
Before starting disassembly, be sure that the user has finished with
TAM message files in the memory. Then, turn off the main switch and
disconnect the power cord for safety.

Lithium Battery: The danger of explosion exists if a battery of this type is


incorrectly replaced. Replace only with the same or an equivalent type
recommended by the manufacturer. Discard used batteries in accordance
with the manufacturers instructions.

5.1. EXTERIOR
5.1.1. Upper Cover [C]

[C]

[B]

[A]

H540R501.WMF

First, open the operation panel assy [A] and the printer cover [B]. Then, take out the paper.
[C]: Upper cover (1 screw, 4 hooks)

5-1

REPLACEMENT AND ADJUSTMENT


EXTERIOR

October 3rd, 1996

5.1.2. Operation Panel Assembly [A]

[A]

H540R502.wmf

[A]: Operation Panel Cover (1 connector, 1 grounding connector)

5.1.3. Separation Pad [D]


[A]
[B]

[C]

[D]

H540R503.wmf

First, remove the operation panel cover.


[A]: Spring Plate (1 grounding wire)
[B]: Separation Pad Assy (1 spring [C])
[D]: Separation Pad
NOTE: Make sure that the spring plate is installed correctly as shown above.

5-2

October 3rd, 1996

REPLACEMENT AND ADJUSTMENT


SCANNER

5.2. SCANNER
5.2.1. CIS [A]
[A]

[B]

H540R504.wmf

First, remove the upper cover and the operation panel assy.
[A]: CIS (2 tabs, 1 connector)
After installing the CIS, the shading adjustment should be done using shading operation
(see chapter 4).

NOTE:
1. Make sure the antistatic brush [B] is arranged as shown.
2. Do not touch the glass surface of the CIS with bare hands.

5-3

REPLACEMENT AND ADJUSTMENT


PRINTER

October 3rd, 1996

5.3. PRINTER
5.3.1. Printer Cover [A] and Rear Cover [B]
H540R505.wmf

[A]

[A]: Printer cover (1 connenctor,


1 grounding wire)
[B]: Rear cover (2 screws)

[B]

5.3.2. Thermal Head Assembly [B]

[A]

[B]

h540r507.wmf

First, remove the printer cover.


[A]: Decurler (2 screws)
[B]: Thermal Head (2 hooks, 1 tab)

5-4

October 3rd, 1996

REPLACEMENT AND ADJUSTMENT


PCBs

5.4. PCBs
5.4.1. PSU [A] and FCU [B]
Red
[E]

[D]
Black
h540r510.wmf

h540r509.wmf

[A]

[C]

[B]

h540r508.wmf

First, remove the upper cover.


[A]: PSU (2 screws, 2 connectors, 1 grounding wire)
[B]: FCU (8 connectors, 3 screws)
NOTE:
1. When installing the PSU, the main switch harness [C] should be routed as shown
above.
2. When installing the FCU, the jumper pin [D] should be installed. Otherwise, the
SRAM is not backed up by the lithium battery.
3. The battery harness [E] should be connected correctly as shown above.

5-5

REPLACEMENT AND ADJUSTMENT


ROLLERS, MOTORS and SPEAKER

October 3rd, 1996

5.5. ROLLERS, MOTORS and SPEAKER


[H]
[B]

[A]

[C]

[E]

[F]
[G]
[I]
[D]

H540R506.wmf

First, remove the upper cover, printer cover, rear cover, FCU and PSU.
[A]: Base frame (4 screws)
[B]: Rx Motor (2 screws, 1 connector)
[C]: Tx Motor (2 screws, 1 connector)
[D]: Idle Gear
[E]: ADF Roller (1 gear, 2 bushings, 1 E-ring)
[F]: R1 Roller (1 gear, 2 bushings, 1 E-ring)
[G]: Speaker (1 screw)
[H]: Platen Roller (1 gear, 2 bushings, 1 E-ring)
[I]: Scanner Roller (1 gear, 4 bushings, 1 E-ring)

5-6

October 3rd, 1996

TROUBLESHOOTING
COPY QUALITY TROUBLESHOOTING

6. TROUBLESHOOTING
6.1. COPY QUALITY TROUBLESHOOTING
If there is a copy quality problem that cannot be solved easily, try using the
following troubleshooting procedures, while referring to the point-to-point diagram. The procedures may not be exhaustive, but they may help you to find
the problem.
Make a copy

Is the print image


OK?

NG

Print a test pattern

OK

Is the image
received by fax
OK?

OK

Check the symptom again

Is the print image


OK?

NG

Check the remote


terminal

OK

NG

Check the printer

Check the scanner


H516T514.wmf

First, distinguish whether the problem is caused by the remote terminal or by


your machine. If the problem is caused by your machine, distinguish whether
it is due to a scanner problem or a printer problem.

6-1

TROUBLESHOOTING
COPY QUALITY TROUBLESHOOTING

October 3rd, 1996

6.1.1. Blank Copies


Possible Cause (Printer):
The harness conneted to the FCU is out of position.
The thermal head or the platen roller is not in the correct position.
The thermal head is defective.
The FCU is defective.
Action:
1. Check the connection between the FCU (CN6) and the thermal head.
2. Check if the thermal head and the platen roller are in the correct position.
3. Replace the thermal head.
4. Replace the FCU.

6.1.2. Black Copies


Possible Cause (Scanner)
The harness connected to the FCU is out of position.
The contact image sensor is defective.
Action:
1. Check the connection between the FCU (CN5) and the contact image
sensor.
2. Replace the contact image sensor.
Possible Cause (Printer)
The thermal head is defective.
The FCU is defective.
Action:
1. Replace the thermal head.
2. Replace the FCU.

6-2

October 3rd, 1996

TROUBLESHOOTING
COPY QUALITY TROUBLESHOOTING

6.1.3. Dirty or Dark Background


Possible Cause (Scanner)
Scanner shading correction error or wrong threshold.
Action:
1. Clean the exposure glass of the image sensor.
2. Adjust the scanner contrast threshold settings. (see chapter 4 shading operation)

6.1.4. Uneven Image Density Across the Main Scan


Possible Cause (Scanner)
Dirty exposure glass
The contact image sensor is broken.
Action
1. Clean the exposure glass of the image sensor.
2. Replace the image sensor.
Possible Cause (Printer)
The thermal head or the platen roller is not in the correct position.
The thermal head is defective.
Action:
1. Check if the thermal head and the platen roller are in the correct position.
2. Replace the thermal head.

6-3

TROUBLESHOOTING
COPY QUALITY TROUBLESHOOTING

October 3rd, 1996

6.1.5. Vertical Black Lines


Possible Cause (Scanner)
Defective contact image sensor element(s).
Dirt or dust on the exposure glass.
Dust in the CIS.
Action:
1. Clean the exposure glass.
2. Adjust the scanner contrast threshold settings (see chapter 4 shading operation).
3. Replace the contact image sensor.
Possible Cause (Printer)
The thermal head is defective.
The paper in the machine is scratched.
Action:
1. Replace the thermal head.
2. Check the paper path if paper is damaged.

6.1.6. Horizontal Black Lines


Possible Cause (Printer)
The thermal head is defective.
The FCU is defective.
Action:
1. Check the connection between the FCU (CN6) and the thermal head.
2. Replace the thermal head.
3. Replace the FCU.

6-4

October 3rd, 1996

TROUBLESHOOTING
COPY QUALITY TROUBLESHOOTING

6.1.7. Vertical White Lines


Possible Cause (Scanner)
Defective image sensor element(s).
Dust in the CIS.
Action:
Adjust the scanner contrast threshold settings (see chapter 4 shading
operation).
Replace the image sensor.
Possible Cause (Printer)
Dust on the thermal head.
The thermal head is defective.
The FCU is defective.
Action:
1. Clean the face of the thermal head.
2. Replace the thermal head.
2. Replace the FCU.

6.1.8. Horizontal White Lines


Possible Cause (Printer)
The thermal head is defective.
The FCU is defective.
Action:
1. Check the connection between the FCU (CN6) and the thermal head.
2. Replace the thermal head.
3. Replace the FCU.

6-5

TROUBLESHOOTING
COPY QUALITY TROUBLESHOOTING

October 3rd, 1996

6.1.9. Black Dots/Spots

H516T502.wmf

Possible Cause (Scanner)


Dust on the exposure glass.
Scanner shading correction error or wrong threshold.
The FCU is defective.
Action:
1. Clean the exposure glass of the image sensor.
2. Adjust the scanner contrast threshold settings (see chapter 4 shading operation).
3. Replace the FCU.

6-6

October 3rd, 1996

TROUBLESHOOTING
COPY QUALITY TROUBLESHOOTING

6.1.10. White Spots in Black Image Areas

H516T501.wmf

Possible Cause (Scanner)


Dust on the exposure glass.
Scanner shading correction error or wrong threshold.
The FCU is defective.
Action:
1. Clean the exposure glass of the image sensor.
2. Adjust the scanner contrast threshold settings (see chapter 4 shading operation).
3. Replace the FCU.

6-7

TROUBLESHOOTING
COPY QUALITY TROUBLESHOOTING

October 3rd, 1996

6.1.11. Faint Copies


Possible Causes (Scanner)
Dirty exposure glass
Wrong scan threshold
Contact image sensor (LED, sensor element) defect
Action:
1. Clean the exposure glass.
2. Adjust the scan threshold settings (see chapter 4 shading operation).
3. Replace the image sensor.

Possible Causes (Printer)


The thermal head or the platen roller is not in the correct position.
Action:
1. Check if the thermal head and the platen roller are in the correct position.
6.1.12. Misaligned Output (Data shifted to the right or left)
Possible Cause (Scanner)
Incorrect setting of the document guide.
Action:
Align the document guides to each side of the document.
Possible Cause (Printer)
Incorrect setting of the printing paper.
Action:
Re-install the paper roll.

6-8

October 3rd, 1996

TROUBLESHOOTING
MECHANICAL PROBLEMS

6.2. MECHANICAL PROBLEMS


6.2.1. ADF/Scanner
1. Non Feed
Possible Cause:
An incorrect type or size of document is used.
The operation panel is not properly closed.
The ADF, R1 roller and feed roller are dirty or worn out.
Incorrect positioning of the separation pad, or the pad is missing.
The Tx motor is defective.
Action:
1. Check that a correct type of document is being used.
2. Check that the operation panel is securely closed.
3. If the problem still remains, do the following.
Clean the ADF, R1 roller and feed roller with a soft cloth and water, and
replace them if they are damaged.
Check the spring of the separation pad and replace it if it is damaged.
Check the connection between the FCU (CN3) and the Tx motor.
Replace the Tx motor.

6-9

TROUBLESHOOTING
MECHANICAL PROBLEMS

October 3rd, 1996

2. Jam
Possible Cause:
An incorrect type or size of document is used.
The document is too long.
The scanner rollers (ADF, feed, R1, and scanner rollers) are dirty.
Obstruction in the document paper path.
The scan line sensor is defective.
Defective tx motor
Action:
1. Check that a correct type of document is being used, and that the document length is within the maximum setting.
2. Check for obstructions in the paper path.
3. If the problem still remains, do the following.
Clean the rollers with a soft cloth and water, and replace them if they
are damaged.
Check that the scan line sensor is working correctly.
Replace the Tx motor.

6-10

October 3rd, 1996

TROUBLESHOOTING
MECHANICAL PROBLEMS

3. Skew
Possible Cause:
An incorrect type or size of document is used.
The document guide is not properly set.
The operation panel is not properly closed.
The scanner rollers (ADF, feed, R1, and scanner rollers) are dirty.
Obstruction in the document paper path.
The separation pad is out of position.
Action:
1. Check that a correct type of document is being used.
2. Check that the operation panel is securely closed and also check that the
document guide is properly set.
3. Check for obstructions in the paper path.
4. If the problem still remains, do the following.
Check that the separation pad is properly installed. Replace it if it is
damaged.
Clean the rollers with a soft cloth and water, and replace them if they
are damaged.

4. Multi-feed
Action:
Check the spring of separation pad and replace it if it is damaged.
Clean or replace the separation pad.

6-11

TROUBLESHOOTING
MECHANICAL PROBLEMS

October 3rd, 1996

6.2.2. Printer
1. Non-feed
Possible Cause:
A non-recommended type of paper is being used.
The platen roller and/or the thermal head is/are not properly installed.
The Rx motor is defective.
Action:
1. Check that a correct type of paper is being used.
2. Check that the platen roller is properly installed. Clean or replace if necessary.
3. Check the thermal head spring and its mechanism. Re-install or replace if
necessary.
4. If the problem still remains, do the following.
Check the connections between the FCU (CN4) and the Rx motor.
Replace the Rx motor.

6-12

October 3rd, 1996

TROUBLESHOOTING
MECHANICAL PROBLEMS

2. Paper Jam - Inside Printer


Possible Cause:
A non-recommended type of paper is being used.
The thermal head is not properly installed.
The platen roller is dirty.
Obstruction in the paper path.
The Rx motor is defective.
Action:
1. Check if a correct type of paper is being used, and check that the thermal
head is correctly set.
2. Check for obstructions in the paper path.
3. Check the platen roller. Clean or replace if necessary.
4. Check that the cover open/paper end sensor is working properly.
5. If the problem still remains, do the following.
Check the connections between the FCU (CN4) and the Rx motor.
Replace the Rx motor.
Check the FCU output of power and drive signals to the Rx motor (CN45, 6). If signals are not output, replace the FCU.
Check the drive mechanism. Check that all the gears are properly installed.

6-13

TROUBLESHOOTING
MECHANICAL PROBLEMS

October 3rd, 1996

3. Skew
Possible Cause:
A non-recommended type of paper is being used.
Incorrect positioning of the platen roller and/or thermal head.
The platen roller is damaged.
Obstruction in the paper path.
Malfunction in the paper feed mechanism.
Action:
1. Check if a correct type of paper is being used.
2. Re-install the paper roll.
3. Check that the platen roller and thermal head assy are correctly installed.
4.Clean or replace the platen roller if necessary.
5. Check for obstructions in the paper path.
6. Check the paper feed mechanism and clean or replace the rollers if necessary.

6-14

October 3rd, 1996

TROUBLESHOOTING
ERROR CODES

6.3. ERROR CODES


If an error code occurs, retry the communication. If the same problem occurs,
try to fix the problem as suggested below.
Code
0-00

Meaning
DIS/NSF not detected
within 40 s of Start being
pressed

0-01

DCN received
unexpectedly

0-03

Incompatible modem at
the other end
CFR or FTT not received
after modem training

0-04

0-05

0-06

0-07

Suggested Cause/Action
Check the line connection.
The machine at the other end may be incompatible.
Replace the FCU.
Check for DIS/NSF with an oscilloscope.
If the rx signal is weak, there may be a bad line.
The other party is out of paper or has a jammed
printer.
The other party pressed Stop during communication.
The other terminal is incompatible.

Check the line connection.


Try changing the tx level and/or cable equalizer
settings.
Replace the FCU.
The other terminal may be faulty; try sending to
another machine.
If the rx signal is weak or defective, there may be a
bad line.
Cross reference
Tx level - NCU Parameter 01 (PSTN),
RAM 004FB4
Cable equalizer - G3 Switch 07 (PSTN)
Unsuccessful after
Check the line connection.
modem training at 2400
Try adjusting the tx level and/or cable equalizer.
Replace the FCU.
bps
Check for line problems.
Cross reference
See error code 0-04.
The other terminal did
Check the line connection.
not reply to DCS
Try adjusting the tx level and/or cable equalizer
settings.
Replace the FCU.
The other end may be defective or incompatible; try
sending to another machine.
Check for line problems.
Cross reference
See error code 0-04.
No post-message
Check the line connection.
response from the other
Replace the FCU.
end after a page was sent The other end may have jammed or run out of paper.
The other end user may have disconnected the call.
Check for a bad line.
The other end may be defective; try sending to
another machine.

6-15

TROUBLESHOOTING
ERROR CODES
Code
0-08

Meaning
The other end sent RTN
or PIN after receiving a
page, because there
were too many errors

0-14

Non-standard post
message response code
received

0-17

Communication was
interrupted by pressing
the Stop key.
Facsimile data not
received within
6 s of retraining

0-20

0-21

EOL signal (end-of-line)


from the other end not
received within 5 s of the
previous EOL signal

0-22

The signal from the other


end was interrupted for
more than the
acceptable modem
carrier drop time (default:
0.2 s)

October 3rd, 1996

Suggested Cause/Action
Check the line connection.
Replace the FCU.
The other end may have jammed, or run out of paper
or memory space.
Try adjusting the tx level and/or cable equalizer
settings.
The other end may have a defective
modem/NCU/FCU; try sending to another machine.
Check for line problems and noise.
Cross reference
Tx level - NCU Parameter 01 (PSTN),
RAM 004FB4
Cable equalizer - G3 Switch 07 (PSTN)
Incompatible or defective remote terminal; try sending
to another machine.
Noisy line: resend.
Try adjusting the tx level and/or cable equalizer
settings.
Replace the FCU.
Cross reference
See error code 0-08.
If the Stop key was not pressed and this error keeps
occurring, replace the OPU.
Check the line connection.
Replace the FCU.
Check for line problems.
Try calling another fax machine.
Try adjusting the reconstruction time for the first line
and/or rx cable equalizer setting.
Cross reference
Reconstruction time - G3 Switch 0A, bit 6
Rx cable equalizer - G3 Switch 07 (PSTN)
Check the connections between the FCU and the line.
Check for line noise or other line problems.
Replace the FCU.
The remote machine may be defective or may have
disconnected.
Cross reference
Maximum interval between EOLs - G3 Bit Switch 0A,
bit 4
Check the line connection.
Replace the FCU.
Defective remote terminal.
Check for line noise or other line problems.
Try adjusting the acceptable modem carrier drop time.
Cross reference
Acceptable modem carrier drop time - G3 Switch 0A,
bits 0 and 1

6-16

October 3rd, 1996

Code
0-23

Meaning
Too many errors during
reception

0-52

Polarity changed during


communication
Document jam

1-00

1-01

Document length
exceeded the maximum

1-17

Document jam in the


feed-out area

1-71

2-12
2-40

The cover was opened


or the paper ran out
during printing
The modem cannot enter
tx mode
Only one V.21
connection flag was
received
Modem clock irregularity
Thermal head short

2-50
4-01

The machine reset itself


Line current was cut

4-02

The other end cut the


received page as it was
longer than the maximum
limit.
V.21 flag detected during
high speed modem
communication
V.21 signal not stopped
within 6 s

2-10
2-11

6-21

6-39

TROUBLESHOOTING
ERROR CODES
Suggested Cause/Action
Check the line connection.
Replace the FCU.
Defective remote terminal.
Check for line noise or other line problems.
Try asking the other end to adjust their tx level.
Try adjusting the rx cable equalizer setting and/or rx
error criteria.
Cross reference
Rx cable equalizer - G3 Switch 07 (PSTN),
Rx error criteria - Communication Sw 02, bits 0 and 1
Check the line connection.
Retry communication.
Incorrectly inserted document or unsuitable
document type.
Check the ADF drive components and sensors.
Cross reference
ADF mechanical problems - Section 6-2-1
Divide the document into smaller pieces.
Check the ADF drive components and sensors.
Cross reference
ADF mechanical problems - Section 6-2-1
Clear any debris from the sensor actuator.
Check the ADF drive components and sensors.
Cross reference
ADF mechanical problems - Section 6-2-1
Close the cover or install the new paper.

Replace the FCU.


Change the FCU.

Replace the FCU.


Check the FCU - thermal head connectors.
Replace the thermal head.
Replace the FCU.
Replace the FCU.
Check the line connector.
Check for line problems.
Replace the FCU.
Split the page into smaller pieces, or ask the other
end to change their maximum receive length setting,
then resend.
The other terminal may be defective or incompatible.

Replace the FCU.

6-17

TROUBLESHOOTING
ELECTRICAL COMPONENT DEFECTS

October 3rd, 1996

6.4. ELECTRICAL COMPONENT DEFECTS


6.4.1. Defective Sensor Table
Sensor
Document sensor

Scan line sensor

Cover open/Paper end sensor

Symptoms if Defective
"CLEAR DOCUMENT" or "DIAL FAX NO."
is displayed at power-up.
"READY" is still displayed after a document
is placed in the feeder.
"CLEAR DOCUMENT" is displayed at
power-up.
"CLEAR DOCUMENT" is displayed soon
after the start of copying.
"REPLACE PAPER" and "CLOSE COVER"
are displayed at power-up.

6-18

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