8.

Firmware Updating with USB Media

Firmware can be updated by storing update programs and firmware data files in the USB media.
Program necessary for updating
Update program
Update program loader

Data file name

mentusb2.o

Remarks
An error occurs at a time of the [4] + [9]
startup, unless this program is stored in
You must use the mentusb2.o that came with the 855
the USB media.
Series or the 455 Series firmware package. mentusb2.o * Be sure to save this data file to the
root directory of the USB media.
from 6530c Series or 4520c Series will NOT work.
Model specific update program
dlFirmWare_205_455
An error occurs at a time of the [4] + [9]
startup, unless this program is stored in
the USB media.

Firmware type and data file name for updating

Equipment
Firmware

Stored

Data file name

Remarks

System ROM

System control PC
board
(SYS board)

firmImage0.bin

OS data

Master data

Hard disk

hdd.bin

HDD program data,

System firmware,
UI data

Engine ROM

Logic PC board
(LGC board)

T470MWW.xxx
* xxx is version.

Main firmware

Scanner ROM

Scanning section
control PC board
(SLG board)

T471SLGWW.xxx
* xxx is version.

Scanner firmware

Store the update program loader (mentusb2.o) in the root directory, and store the model specific update
program (dlFirmWare_205_455) and the data file for updating in the model specific folder.
Model specific folder name

205_455

USB media
mentusb2.o
205_455

dlFirmWare_205_455
firmImage0.bin
hdd.bin
T470MWW.xxx
T471SLGWW.xxx

Fig. 8-1

Notes:
Since the date and time set in the equipment are recorded in the firmware update log, make
sure that they are correct before updating the firmware.
Never change the model specific folder name, since it is used for identifying the data file when
the data files used for updating multiple models are stored in the USB media.

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Important:
Only the USB media which meet the following conditions should be used for updating. Be
careful since updating with any device other than the above is never guaranteed.
- A combination USB media with a flash memory (to be connected directly to the USB port)
and its capacity is between 256 MB and 512 MB (or 1 GB).
- Operation of the USB media used for updating has been confirmed at the input check of
this equipment (Test mode 03).
( P.2-4 "2.2 Input Check (Test Mode 03)")
- USB media which comply with the following standards regulated by USB-IF (USB
Implementers Forum)
Class number:
8 (=08h) (Mass-storage class)
Sub-class number:
6 (=06h) (SCSI transfer command set)
Protocol number:
80 (=50h) (Bulk-Only)
* Most common USB media comply with the specification above and can be used for
updating. However, the operation in all the Multi Functional Digital Color Systems and
Multi Functional Digital Systems is not necessarily guaranteed since the most of these
devices are developed based on use in a PC environment (Windows or Macintosh).
Therefore, check thoroughly that the device is operational in the equipment for which
the updating will be performed when purchasing it.

The USB media complying with USB1.1 and USB2.0 can be used for updating.

Do not update the firmware by any storage device other than a flash memory (such as a USB
connection type memory card reader, CD/DVD drive or hard disk), since it is never
guaranteed.

It is possible to store the model specific update program and the data file for updating directly
in the root directory when you store the updating data file for one specific model in the USB
media. However, if the model specific folder for the same model as that of the data file stored
in the root directory already exists, this will have priority.

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8.1.1

Master data/System ROM/Engine ROM/Scanner ROM

Important:
The file system of USB media should be formatted in the FAT or FAT32 format. Be careful
since the devices formatted in NTFS format will not be able to be operated. The file system
can be confirmed on the properties in applications such as Explorer of Windows.
Never shut down the equipment during the update. Firmware data and the following option
data (if installed) could be damaged and may not be able to be operated properly.
- Data Overwrite Enabler (GP-1070)
- Meta Scan Enabler (GS-1010)
- External Interface Enabler (GS-1020)
- IPSec Enabler (GP-1080)
[A] Update procedure
(1)

Connect the USB media to the PC and write the model specific folder in which the data file is
stored.
Store the update program loader (mentusb2.o) in the root directory, and store the model specific
update program (dlFirmWare_205_455) and the data file for updating in the model specific folder.

(2)

Press the [ON/OFF] button on the control panel to shut down the equipment and turn the power
OFF using the main power switch.

(3)

Connect the USB media to the USB port on the right upper cover.

USB port

USB media
Fig. 8-2

Note:
Updating cannot be performed with multiple USB media connected at the same time.
(4)

Turn the power ON using the main power switch while simultaneously holding down the [4] and
[9] buttons.
Data in the USB media are checked and the checking status is displayed on the screen.
The screen for selecting items to be updated is displayed after approx. 1 minutes.
On this screen, the current firmware version of this equipment and the firmware version of data to
be updated are displayed.

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Fig. 8-3

Notes:
The display of items on this screen varies depending on the types of data written on the USB
media. Each item is displayed only when each data file is written on the USB media in the
following conditions.
Item
1. OS Update
2. HDD SYS Update
3. Engine Main Firmware Update
4. Scanner Firmware Update

Condition
firmImage0.bin is written.
hdd.bin is written.
T470MWW.xxx is written.
* xxx is version.
T471SLGWW.xxx is written.
* xxx is version.

For "2. HDD SYS Update", "3. Engine Main Firmware Update" and "4. Scanner Firmware
Update", an asterisk (*) indicating that the item to be installed is not displayed next to one
already installed in the same version as that of the update data for the purpose of efficiency,
and this will not happen in the standard setting. If you want to install it, select it manually
before starting the update.
If the USB media are not recognized properly, Set Correct USB Storage Device message is
displayed. In this case, disconnect the USB media and connect again within 3 minutes, or
shut down the equipment and connect the device properly. Then repeat the procedure from
(4).
If any of the error messages below is displayed, confirm if the update program or the data file
in the USB media is correct. Then repeat the procedure from (4).
Error
Error message
number
There is no mentusb2.o
01
01

02
03
04
05

Cause

There is no dlFirmWare_205_455 in the storage

device.
There is no dlFirmWare_xxx_xxx in the storage
device.
* The model name comes at xxx_xxx.
Error Loadmodule
Machine Model Get Error
Please Change USB Storage or Please Check
ROMDATA
Other models ROMDATA Vxxxx.xxx x
* The version name comes at xxxx.xxx.x.

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Update program loader (mentusb2.o)

is not stored.
Model specific update program
(dlFirmWare_205_455 ) is not stored.
The jumper line on the SYS board is
set for another model.
Module loading failed.
Model information was not
downloaded.
Checking of data file failed.
Master data of other model (hdd.bin)
are stored.

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(5)

Select the item with the digital keys.

* is displayed next to the selected item. Display or delete the * by pressing the number of the
item.
Item
1. OS Update
2. HDD SYS Update
3. Engine Main Firmware Update
4. Scanner Firmware Update

(6)

Remarks
Updating OS data
Updating Master data and System data
Updating Engine ROM
Updating Scanner ROM

Press the [START] button.

Updating starts and the processing status is displayed on the LCD screen.
Status display during update
OS Update.......................... FROM write
HDD SYS Update ............... Copy file
Engine Firm Update........... Flash Update
Scanner Firm Update ..........Flash Update

(7)

Status display when update is completed

OS Update.......................... Completed
HDD SYS Update ............... Completed
Engine Firm Update........... Completed
Scanner Firm Update ..........Completed

Update Completed. is displayed at the bottom of the LCD screen after the updating is
completed properly.

Fig. 8-4

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Notes:
Update Failed. is displayed at the bottom of the LCD screen when the updating is not
completed properly. Failed appears next to the failed item on the status display. In this case,
shut down the equipment after all the updates are stopped (when either Completed or
Failed is displayed for each item), and then check the following.
- Do the USB media meet the conditions to be used for updating?
- Is the data file written properly on the USB media?
- Are the USB media installed properly?
- Do the USB media and equipment operate properly?
When an error occurred and the update failed, Update Failed or Failed appears on the
screen and an error code appears next to the message. The content of each error code is
shown below.
OS update Error
Error number

Error content

O01

FROM writing failed

O02

FROM verification error

O03

File operation error

O04

SRAM flag set error

O06

Device error

HDD update Error

Error number

Error content

H01

File creation error

H02

File decompression error

H03

Partition mount error

H00

Other errors

Engine update Error

Error number

Error message

Error content

M01

Time out
(When the download is requested)

Communication timeout
(When the download is requested)

M02

Time out
(When the download is written)

Communication timeout
(When the download is written)

M03

Time out
(When the download is finished)

Communication timeout
(When the download is finished)

M04

Reception failed
(When the download is requested)

Downloading request was denied.

(When the download is requested)

M05

Deletion error
(When the download is written)

Deletion error
(When the download is written)

M06

Writing error
(When the download is written)

Writing error
(When the download is written)

M07

Checksum error
(When the download is finished)

Checksum error
(When the download is finished)

M08

Reception status code abnormality

(When the download is requested)

Reception status code abnormality

(When the download is requested)

M09

Reception status code abnormality

(When the download is written)

Reception status code abnormality

(When the download is written)

M10

Reception status code abnormality

(When the download is finished)

Reception status code abnormality

(When the download is finished)

M00

Other error

Other error

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Scanner update Error

Error number

Error message

Error content

S01

Time out
(When the download is requested)

Communication timeout
(When the download is requested)

S02

Time out
(When the download is written)

Communication timeout
(When the download is written)

S03

Time out
(When the download is finished)

Communication timeout
(When the download is finished)

S05

Deletion error
(When the download is written)

Deletion error
(When the download is written)

S06

Writing error
(When the download is written)

Writing error
(When the download is written)

S08

Reception status code abnormality

(When the download is requested)

Reception status code abnormality

(When the download is requested)

S09

Reception status code abnormality

(When the download is written)

Reception status code abnormality

(When the download is written)

S10

Reception status code abnormality

(When the download is finished)

Reception status code abnormality

(When the download is finished)

S00

Other error

Other error

Press the [ON/OFF] button on the control panel to shut down the equipment, and then remove
the USB media.
Note:
When the equipment has been shut down normally, the LCD screen and LEDs (green and red)
go OFF.
When OS data have been updated and the equipment has been shut down immediately after the
update, the LEDs (green and red) may not go OFF even if the LCD screen goes OFF. This
indicates that the equipment is not shut down normally. Press the [ON/OFF] button on the control
panel for more than 5 seconds, and then turn the main switch OFF. Then remove the USB media.

(8)

(9)

Perform the initialization of the updating data.

Press the [ON/OFF] button on the control panel while [0] button and [8] button are pressed
simultaneously.
Key in 947, and then press the [START] button.
Press the [INITIALIZE] button.

[B] Confirmation of the updated data

After the updating is completed, check each data version in the Setting Mode (08) to confirm that the
data were overwritten properly.
P.8-50 "8.4 Confirmation of the updated data"

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[C] Display during the update

Update is performed in parallel as shown in the transition diagram below.
Item Selection Screen for Update

[System ROM]

[Master data]

[Engine ROM]

[Scanner ROM]

1. OS Update

2. HDD SYS Update

3. Engine Main
Firmware Update

4. Scanner
Firmware Update

Update Completed
Fig. 8-5

Below is an example of the changes of the LCD screen during update.

System ROM

Fig. 8-6

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Master data

Fig. 8-7

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Engine ROM

Fig. 8-8

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Scanner ROM

Fig. 8-9

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8.4

Confirmation of the updated data

After the updating is completed, check each data version in Setting Mode (08) to confirm that the data
were overwritten properly.
Firmware

Code

Remarks

Updating HDD/UI data

08-944
08-924

Version of UI data language 1 in HDD

Updating System ROM

08-900

System firmware ROM version

08-921

System firmware ROM internal program version

Updating OS

08-920

FROM basic section software version

Updating Engine ROM

08-903

Engine ROM version

Updating Scanner ROM

08-905

Scanner ROM version

Updating RADF ROM

08-907

RADF ROM version

Updating Finisher ROM

08-908

Finisher ROM version

08-911

Hole punch unit ROM version (MJ-6101 only)

08-9945

Converter board ROM version

08-915

FAX ROM version

Updating FAX ROM

HDD Version

The installed ROM versions and the registered optional Electronic License Keys can be confirmed in
the list print mode following the procedure below.
(1)

Turn the power ON using the main power switch while pressing the digital key [9] and the
[START] button simultaneously.
* When the equipment is already in the other setting mode, press the [ON/OFF] button on the
control panel instead of using the main switch.

(2)

Key in 1 three times, and then press the [START] button.

(3)

VERSION LIST is printed out.

* It is recommended to keep this list for future reinstallation such as the replacement of the SYS
board.

(4)

Keep pressing the [ON/OFF] button until you hear a sound to shut down the equipment.

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8.5

When Firmware Updating Fails

When the equipment was shut down during firmware updating or it could not be started after updating
for some reason, perform firmware updating again following the procedure below.

8.5.1

Procedure

(1)

Update System ROM of the system control PC board (SYS board) using the download jig
(PWA-DWNLD-350-JIG2).
Updating with the USB media becomes possible only after the System ROM (OS data) has
been updated.
See the updating procedure below for details.
P.8-16 "8.2 Firmware Updating with PWA-DWNLD-350-JIG2"

(2)

Update Master Data, Engine ROM and Scanner ROM using the USB media.
See the updating procedure below for details.
P.8-5 "8.1 Firmware Updating with USB Media"

(3)

When the update with the USB media for Engine ROM and Scanner ROM failed, update
these ROMs using the respective download jigs in the table below.
Firmware
Engine ROM

Storage location
Logic PC board
(LGC board)

Scanner ROM

Scanning section control PC board

(SLG board)

Download jig
PWA-DWNLD-350-JIG2
P.8-22 "8.2.3 Engine
ROM"
K-PWA-DLM-320
P.8-25 "8.3.1 Scanner
ROM"

Important:
If the equipment cannot be started even when the above update has been performed, check that
there is no damage to the SYS board, LGC board or SLG board. Replace them if necessary.

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8.5.2

Flow chart for correcting USB update failure

[A] When the update of the System ROM (OS data) failed
USB update failed

Failed twice or more?

NO

Update USB.

YES

Update download jig. (System ROM)

" 8.2.2 System ROM "

NO
Update succeeded?

YES

Check ROM version.

Failed twice or more?

NO

" 8.4 Confirmation of

the updated data "
YES

Replace SYS board.

NO
Is ROM version correct?

YES

Update USB.

Update completed

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[B] When the update of HDD program data / system firmware / UI data (master data) failed
USB update failed

Failed twice or more?

NO

Update USB.

YES

Check HDD harness connection.

Update USB.

Update succeeded?

NO

YES
Replace HDD.

Update USB.
Check HDD/ROM version.
" 8.4 Confirmation of
the updated data "
YES

Update succeeded?

NO
NO

Is HDD/ROM version correct?

Replace SYS board.
YES
Update USB.
Update completed

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[C] When the update of Laser ROM / Engine ROM / PFC ROM failed / Scanner ROM failed

USB update failed

NO
Failed twice or more?

Update USB.

YES
Clear [Update Error Flags].
Assist Mode :
Turn the power ON with [3] +
[CLEAR] + [ON/OFF]
Clear flags.
[1] -> [START]

Update download jig.

" 8.2.3 Engine ROM "
" 8.3.1 Scanner ROM "
Check harness connection.
SYS board <--> SYS board
NO
Update succeeded?

YES

Check ROM version.

NO
Failed twice or more?

" 8.4 Confirmation of

the updated data "
YES

NO

Replace target board.

Is ROM version correct?

YES

Update download jig.

Update completed

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