UntappedPotentialTurningordinarypeopleintoextraordinaryperformers.

The4PersonalityQuadrants
Iunderstandthattheresponsesprovidedwontalwaysdescribeyouexactly,orcoverthemyriad
emotionsandreactionsthataregeneratedwithineachofus.Whenyoureadeachquestion,ask
yourself,InGeneral,whichoftheseanswersusuallywouldapplytome?Movethroughthe
questionsrapidly,trustinginyourintuitiveresponse,whichisusuallythemostaccurate.

1.Iliketohelppeople
1. understandtheproperfacts
2. enjoythemselves
3. accomplishatask
4. feelbetter
2.Irarelyhearmyselfsay,
1. Illdoitimmediately.
2. Illgivethiscarefulthoughtandstudy.
3. Illdowhateveryousay,
4. Yourewrong.
3.Imostdesireto
1. understand.
2. havefun.
3. conquerchallenge.
4. forgecloserrelationships.
4.Iwoulddescribemyselfas
1. thoughtfulanddeliberate.
2. friendlyandenergetic.
3. goalorientedanddriven.
4. loyalandcommitted.
5.Ihavethemostdifficultywith
1. operatingatarapidpaceforextendedperiods.
2. followingupeverylittledetail.
3. beingpatientwithothersprocrastinationandweaknesses.
4. assertingmyself.
6.Ienjoygivingpeople
1. correctinformation.
2. alaugh.
3. achallenge.
4. ahelpinghand.
7.Icouldeasilyputtogetheralonglistof
1. factsaboutagivensubject.
2. myfriends.
3. mygoals.
4. myvalues.

8.Imostdislike
1. beingrushed.
2. beingalone.
3. losing.
4. attackingsomeone.
9.Iammotivatedby
1. adesiretolearnandthesatisfactionofajobwelldone.
2. excitementandvariety.
3. challengeandcrisis.
4. buildingrelationshipswithothers.
10.Mydecisionsareusually
1. carefulandreasoned.
2. emotionalandimpulsive.
3. quickanddecisive.
4. basedonothersfeelings,aswellasmyown.
11.MyfriendswouldmostlikelysaythatIam
1. carefulandknowledgeable.
2. friendlyandfuntobewith.
3. strongandfearless.
4. loyalandpatient.
12.Imostfear
1. chaosandcrisis.
2. beingdisliked.
3. losingcontrol.
4. confrontation.
13.Idislikepeoplewhoare
1. makingmehurry.
2. boring.
3. weak.
4. insensitive.
14.Iamconfidentthat
1. Icanlearnalotaboutalmostanything.
2. Icanovercomemostobstaclesbythepowerofmypersonality.
3. Icanmeetandmasteranychallenge
4. Iwillalwaystreasuremyfriendsandfamilyoverfinancialsuccess.
15.WhenIhaveanimportantdecisiontomake,Iwouldbemostlikelyto
1. gatheralltherelevantinformation,consideritthoroughly,andthenarriveata
carefullyreasoneddecision.
2. makeasnapdecisionbasedonmyfeelingsatthetime,andImightchangemy
mindlater.
3. quicklyarriveatthebestpossibledecision,andIexpectotherstogoalong.
4. askothershowtheywouldbeaffectedbytheconsequencesofmyactions,andI
wouldtrytoconsidertheirbestinterests,notjustmyown.

16.IfIcouldselectonlyonewordtodescribemyself,itwouldbe
1. intelligent.
2. friendly.
3. strong.
4. faithful.
17.Ienjoy
1. learning.
2. talking.
3. winning.
4. giving.
18.Iprefertodothings
1. thecorrectway.Ilikethingstobedoneaccurately.
2. thefunway.Ienjoyvarietyandexcitement.
3. myway.Iliketobeincharge.
4. thenonconfrontationalway.Idrathernotconflictwiththedesiresofothers.
19.Ilikepeoplewhoare
1. logicalandpatient.
2. spontaneousandenergetic.
3. capableandcooperative.
4. friendlyandkind.
20.IliketothinkthatIam
1. correct.
2. cheerful.
3. incontrol.
4. compassionate.
NowaddupthenumberofquestionsyouansweredwithResponse#1,withResponse
#2,andsoon.Writeyourtotalsbelow:

____(1)Thinker

____(3)Achiever

____(2)Energizer

____(4)Mediator

Noticethatthe4personalityquadrantsThinker,Energizer,Achiever,andMediator
formoneacronym:TEAM.Dontreadonlyaboutthequadrantyoufallinto.Learnabout
eachpersonalitystylesoyoucanknowhowtodrawonthestrengthofothersanddeal
withthemaffectivelytoformefficient,harmoniousTEAM.
Ourgoalshouldbetoaccessthestrengthsofallfournotjustoneofthese
personalitystylesbutthatofallfourpersonalitystyles,sothecloseryouareto
doingthatnaturally,thebetter!

Thinker
Description

Strengths

Weaknesses

Desires

Dislikes

learner
Analytical
Competent
Intelligent
Methodical

Logical
Reasoning
Thorough
Planner
Organized

Inflexible
Critical
Perfectionist
Impatient
Indecisive

Knowledge
Competence
Systems
Details
Security

Risk
Hurry
Hype
Disorder
Surprise

Affirmations

DevelopmentalNeeds

Likely
Attributes

LikelyTs

Precision
Respect
Completion
Competence
Consultation

Patience
Interpersonalskills
Enthusiasm
StressManagement
TimeManagement

Intelligent
Imaginative
SelfDetermined
Purposeful
Selfconscious

SherlockHolmes
AlbertEinstein
TedKoppel
GeorgeBush
JanetReno

TheThinker
Thorough,organized,anddeliberate,Thinkersareessentialtoeveryteam.Whenweneed
informationaboutaparticularsubject,weimmediatelyturntotheThinker,whoeitherremembers
thefactsweneedorknowsexactlywheretofindthem.Whenweareabouttomakeanemotional
snapdecision,theThinkerremindsusofthecoldrealities.
Althoughthemoreimpulsivemembersoftheteammaybecomeimpatientwiththeircautious,
logicalapproach,weignoretheircounselatourperil,becauseitisalwayswellreasoned.Whena
workgroupbeginsaprojectofproblemsolvingorprocessimprovement,itisessentialtoinclude
atleastonestrongThinkerontheteam.
Thinkersarelogicalandpainstaking.Theypossessstrongplanningandorganizationalskills.
Theyenjoylearningandthereforearenoteasilyintimidatedorboredbyreamsofinformation,
technicalmanuals,orcomputerdatathatmightdiscourageothers.Thinkersaretremendous
administrators.
Asconversationswirlsaroundthem,Thinkerslisten,consider,andformulateideas.Ifweask
themfortheiropinion,theymayactuallyhesitateforanoticeablemomentbeforeresponding,
whiletheyorganizetheirthoughtsinlogicalorder.

BringingouttheBestinThinkers

Givethemtime!
Avoidhyperboleandexaggeration.
Allowthemtoaskquestions.
Makeallowancesfortheirnaturalcaution.
Includethem,ratherthandictatetothem.

Energizer
Description

Strengths

Weaknesses

Desires

Dislikes

Stimulating
Enthusiastic
Gregarious
Impulsive
Emotional

Communication
Motivation
Relationships
Creativity
Humor

TakingCriticism
Impulsiveness
Planning
Execution
Ego

Excitement
Challenge
Recognition
Goals
Actualization

Routine
DryData
Isolation
Indecision
Rigidity

Affirmations

DevelopmentalNeeds

Likely
Attributes

LikelyTs

Listening
Conversation
Openness
Enthusiasm
Celebration

Planning
Calm
Timemanagement
Focus
Teamwork

Verbal
Emotional
Imaginative
Social
Physical

RushLimbaugh
BobEuker
RosieODonnell
BillClinton
RobinWilliams

TheEnergizer
Energizersarethemostpopularpeopleinanygroup.Whenyouhearthatsomeoneisareal
peopleperson,youcanmakeasafeguessthattheindividualbeingdiscussedisanEnergizer.
Blendingandbondingwithothersappeareffortlessforthem.Agreatmanyofthetopsales
peopleyouwillmeethaveadominantorsecondaryEnergizerpersonality.Theyarebright,
articulate,andfunny.Placetheminaroomfulofstrangers,andtheEnergizerwillmoverightout,
shakinghandsandmakingfriends.Fullofgoodcheerandeasilyenthused,Energizersexudethe
emotionalpizzazztheThinkerlacks.Theydonotdwellonthepast,andthefutureplayslittlepart
intheirthoughtprocesses,soEnergizersareeternaloptimists.Energizers,therefore,aremost
likelytoclashwithThinkers,whoarenaturalhistoriansandwhocarefullyconsiderthefuture
consequencesofeveryaction.TheThinkerdistruststheEnergizerforbeingtooimpulsive,and
theEnergizereasilylosespatiencewiththeThinkersquietcaution.
Energizersarehighlyimaginativeandcreative,andtheylovetodevelop,test,anddiscardnew
ideas.Theyrespondwithdelighttonewideas,newpeople,andnewchallenges.Ifitcouldbe
done,howwouldwedoit?isaquestionthatresonateswiththevisionaryEnergizer.Detailsand
planning,however,arenotareasofstrength,andtheEnergizeriseasilyboredbytheverydata
thatfascinatestheThinker.Infact,Energizersoftenstrugglewithovercommitment,becauseso
manyideasareinnovativeandintriguing,andthebusyEnergizergenuinelywantstobeinvolved
withallofthem.
Asaresult,Energizersmayfindthemselvesracingfranticallyfromprojecttoproject,jugglingtoo
manyballsatonetime.ThissituationisexacerbatedbytheEnergizerssinceredesiretoplease
everyone.TheyarentparticularlygoodatsayingNO.Asaresult,Energizersarethemostlikely
tomissdeadlines,showuplateforappointments,andsoon.Whenthishappens,theEnergizeris
unfazed.Hepushesonwithhisusualgoodcheer,assumingthatallwillsoonbeforgotten.

BringingouttheBestinEnergizer
Letthemtalk
Remembertheenergizersareoftenhighlycreative.Listentotheirsuggestions.
Dontbogthemdownwithtoomanydetails.
Besuretofollowuponthem
Takesometimeforpersonalconversationbeforegettingdowntobusiness

Achiever
Description
Bold
Confident
Competitive
Creative
Forceful

Strengths

Weaknesses

Desires

Dislikes

DecisionMaking
Crisis
Management
Perseverance
Leadership
RiskTaking

Insensitive
Impatient

Results
Efficiency

Weakness
Sentiment

Domineering
PoorListener
QuicktoAnger

Compliance
Competition
Challenge

Losing
Compromise
Boredom

Affirmations

DevelopmentalNeeds

LikelyAttributes

LikelyTs

FinancialSuccess
Respect
Prof.success
Accomplishment
Innovation

Interpersonalskills
Stressmanagement
Listeningskills
Patients
Warmth

Selfsufficient
Selfdetermined
Purposeful
Visionary
Imaginative

ChuckYeager
NormanSchwarzkopf
JimmyJohnson
HillaryRodhamClinton
GeorgeSteinbrenner

TheAchiever
IftherewerenoAchievers,frankly,mostofuswouldbestandinginlineoutsideasoupkitchen.
Achieversaredoers,theentrepreneursandexplorers.TheyarenaturalCommanders,andmost
greatmilitaryleadersareachievers.IfyouwanttomotivateanAchiever,sayItcanbedone,
andthengetoutoftheway!Inanysuccessfulorganization,theowner,thepresident,orwhoever
isresponsibleforsteeringtheshipwillmostoftenbeanAchiever.
Achieversareconquerors.TheycombinetheEnergizersloveforchallengewiththeThinkers
abilitytoplan.WheretheEnergizerenvisionsacastleintheair,theachieverseesthesame
castleandisbusybuildingtheroadthatwillcarryherthere.AnAchieverhasabsolutelyno
qualmsabouttakingchargeoftheconstructioncrew!
Achieversareeasilythebiggestrisktakersofthefourpersonalities,whichtheycombinewitha
doggeddeterminationtosucceed.NobodyhateslosingliketheAchiever.Anytimeaposition
requiresthemeetingandmasteringofchallenge,therewillbeapreponderanceofAchievers
liningupforthejob.Youwillfindtheminmanagement,sales,professionalsports(bothplaying
andcoaching),government,andthestaringupoftensthousandsofnewbusinessventuresevery
year.
Achieversmustconstantlyworkatdevelopingtheirpeopleskills.Ofallfourpersonalitytypes,the
Achievergroupplacestheleastonrelationships.Bondingjustisntthathighontheirlistof
thingstodo!Asaresult,mostAchieversarerespectedbythosewhoworkforthem,andsome
arefeared,butoftentheyinspirenosenseofloveorloyalty.Regrettably,thisisoftentrueevenat
home.

BringingouttheBestinAchievers
Dontwastetimeinsmalltalk.
Youwillhavetohelpthemdelegate.(Rememberthatachieverslikecontrol.)
Dontletthemintimidateyou.
Always,alwayssetnewgoalsandchallenges
Showthemhowtheywillbenefitprofessionallyandfinancially

Mediator
Description

Strengths

Weaknesses

Desires

Dislikes

Loyal
Patient
Reliable
Trustworthy
Peacekeeping

Service
Dedication
Listening
TeamPlaying
Interpersonal
Skills

Overcompliant
Indecisive
Cautious
Passive
Slowtochange

Security
Tradition
Relationships
Kindness
Belonging

Change
Discourtesy
Conflict
Aggression
Insincerity

Affirmations

DevelopmentalNeeds

Likely
Attributes

LikelyTs

Support
Explanation
Appreciation
Reassurance
Encouragement

Decisionmakingskills
Conflictresolutionskills
Assertiveness
AcceptingChallenge
AcceptingChange

Social
Purposeful
Principled
Verbal
Spiritual

AshleyWilkes
JoanLunden
BarbaraBush
BobDole
Gen.Omar
Bradley

TheMediator
Aboveallelse,Mediatorsaremotivatedbyadesiretobondwithotherpeople.Youwillfindthe
highestpercentageofthisgroupinprofessionsthatrequirethegivingofloveandcare:nursing,
teacher,socialwork,religiousleaders,personnelpositions,andthelike.Mediatorsareintensely
loyalandarealwaysonthelookoutforpeopleandcausetoidentifywithandservefaithfully.
Whilemanyofuswillalmostinstinctivelylookatanewpersonorsituationandwonder,What
canIgain?theMediatorwilllikelythink,HowcanIcontribute?Mediatorsaregivers.Mediators
aregreatlistenersanddemonstratetheirloveforothersbylisteningcarefullyandempathetically,
oftentoacompletestranger.WheretheAchieverismotivatedbyaccomplishment,theMediator
ismotivatedbykindness.WheretheEnergizerlovestherearofthecrowd,theMediatorlovesto
hear,Thanks.Youreallyhelpedme.WheretheThinkerdesirestostudyandlearn,theMediator
desirestoencourageandcontribute.OneoftheeasiestwaystomotivateMediatorsistoshow
themhowtheireffortswillbenefitothers.
Mediatorsareoftensomeofthebestteamplayersintheorganization.Theyaresteady,loyal,
alwayslookingtoencouragetheircoworkers,andwillingtogotheextramile.AMediatorwhois
properlyreinforcedwilloftenworkverywellunderpressure.Theyarequitewillingtosacrificeif
theirfamily,teammates,ortheorganizationwillbenefit.Indealingwithothers,theMediator
usuallyhasthemostdifficultywithAchiever,whileitisverycommontofindanAchieverwith
strongEnergizertendencies,orviceversa,itisraretofindatrueMediatorwhopossessesmany
Achievercharacteristics.Thetwopersonalitytypesdontmeshwell.Ofthefourpersonalities,
Mediatorsmostdislikeconflictandhaveatendencytoeithersurrenderquicklyorwithdrawwhen
tensionsbegintobuild.ThishasdisastrousconsequenceswhendealingwiththeAchiever,who
oftenenjoysagoodscrapandhasalittlerespectforsomeonewhowontassertthemselves.

BringingouttheBestinMediators
Givethemtimetoadjusttochange.
Showthemhowtochangewillbenefitothers.Theylovetocontributetoothers
wellbeing.
Rememberwhatmotivatesthem.Yourwordsmotivatethem!
Knowthatvaluesareimportanttothem.
Helpthemtomeetandresolveconflictsuccessfully.