LFC5000 Virtual Keypad

JULY - 2008

Form 403757

Section

- F60

Page

- 49A

LFC5000 Virtual Keypad

Table of Contents

Program Licence Agreement......................................................2

Overview.................................................................................3
Terms Used................................................................................3
PC Minimum Requirements........................................................3
Installing the Software.................................................................4
Registering the Software and Using the Software for the First
Time......................................................................................6
Using the Software......................................................................7
FAQ...........................................................................................8
Support......................................................................................8
Error Messages..........................................................................8
Adding a port exception in the Windows firewall for the Virtual
Keypad Software.................................................................9
Instructions for having the LFC Master Software, Virtual
Keypad software, or ADP software start automatically when
Windows starts up.............................................................10
Appendix A...............................................................................11

Program License Agreement

IMPORTANT: PLEASE READ CAREFULLY. This software program

(Software) is owned by Lincoln Industrial Corporation located at Saint
Louis, Missouri (Licensor) and your use is subject to the terms and
conditions of the agreement set forth below (Agreement).
Ownership of the Software
1. The enclosed Software and the accompanying documentation
are owned by Licensor and are protected by United States patent
laws, copyright laws and other intellectual property laws, by laws
of other nations, and by international treaties.
Restrictions on Use and Transfer
2. This Software may only be used on the number of machines that
are indicated in the invoice accompanying this product (the Machines). You may not use the Software on additional Machines,
or transfer, or assign the Software to another user except as part
of the permanent transfer of the Software and all written materials
(as provided for below in paragraph 4).
3. You may make one internal copy of the Software for backup
purposes only. You may not distribute your back-up copy to
another user or make backup copies of any software security key
or software security device under any circumstances.
4. You may permanently transfer the right to use the Software and
accompanying written materials (including the most recent update
and all prior versions) if you retain no copies and the transferee
agrees in writing (postmarked and sent to Licensor at Licensors
address) to be bound by the terms of this Agreement. Such a
transfer of this license to another party immediately terminates
your license. You may not otherwise transfer or assign the right
to use the Software, except as stated in this paragraph.
5. You agree to not knowingly use, permit the use, or use the Software in violation of any U.S. Federal, state, or local laws or regulations or any foreign law or regulation, including laws regarding
intellectual property rights in or concerning the Software.
6. You may not modify, adapt, translate, reverse engineer, decompile, disassemble the Software or create derivative works from
the Software, any component thereof; or any related documentation nor may you remove, modify or hide or otherwise make
unreadable or non-viewable any notice, legend, advice, watermark trademark, service mark, or other designation contained
on the Software, component thereof, documentation, or output
therefrom.

Page Number - 2

7.

You agree that the Software and the authorship, systems, ideas,
inventions, processes, methods of operation, algorithms, products, documentation and other information contained therein, and
all versions, modifications and adaptations thereto are proprietary
intellectual properties of Licensor and are protected by civil and
criminal law, and by copyright, trade secret, trademark and the
patent laws of the United States and other countries.

Grant of License
8. Licensor grants to you a limited, non-exclusive license to use the
Software for your internal business purposes on the Machines.
Licensor reserves the right to update versions of the Software
from time to time as deemed appropriate by the Licensor. Licensor maintains the right to immediately terminate your License for
reasons related to misuse or other non-conformity with the rules
expressed herein. Licensor also reserves the right to inspect or
audit the Software from time to time in Licensors sole discretion.
To the extent that Licensors access to the Software requires that
Licensor also gain access to Machines and locations in which
the Software is installed, you agree to promptly provide Licensor,
when requested, with permission and aid in Licensor gaining access to the Machines and to such locations.
Disclaimers
9. THE SOFTWARE IS PROVIDED AS IS. LICENSOR MAKES
NO PROMISES, REPRESENTATIONS OR WARRANTIES,
WHETHER EXPRESSED OR IMPLIED, REGARDING OR RELATING TO THE SOFTWARE OR CONTENT THEREIN OR TO
ANY OTHER MATERIAL FURNISHED OR PROVIDED TO YOU
PURSUANT TO THIS AGREEMENT OR OTHERWISE AND LICENSOR SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO SAID MATERIALS OR THE
USE THEREOF. TO THE MAXIMUM EXTENT ALLOWABLE BY
LAW THE UNIFORM COMMERCIAL CODE OR OTHER UNIFORM LAWS SHALL NOT APPLY TO THIS AGREEMENT.
Limitation on Liability
10. IN NO EVENT SHALL LICENSOR BE LIABLE UNDER ANY
CLAIM, DEMAND OR ACTION ARISING OUT OF OR RELATING
TO THE SOFTWARE, ITS USE, INSTALLATION OR LICENSORS PERFORMANCE OR LACK THEREOF UNDER THIS
AGREEMENT FOR ANY SPECIAL, INDIRECT, INCIDENTAL,
EXEMPLARY OR CONSEQUENTIAL DAMAGES, WHETHER
OR NOT LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM, DEMAND OR ACTION. IN ADDITION,
WITHOUT LIMITING THE FOREGOING, IN ALL EVENTS THE
REMEDIES AVAILABLE TO YOU SHALL BE LIMITED TO THE
AMOUNT PAID BY YOU TO LICENSOR FOR THE SOFTWARE.
11. IN NO EVENT WILL LICENSOR BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY LOSS OF PROFITS, LOST SAVINGS,
OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OR INABILITY TO USE THE
SOFTWARE.
General
12. The validity and construction of this Agreement and of the rights
and obligations herein shall be determined and governed by
the laws of the State of Missouri. By accepting the terms of this
Agreement, you acknowledge and accept that the courts of Missouri shall have exclusive jurisdiction and venue regarding any
disputes arising with regard to this Agreement or arising out of
activity or misuse of the Software.
13. Licensor, in its sole discretion, may assign this agreement or any
of its rights and obligations hereunder.

Form 403757

LFC5000 Virtual Keypad

Overview

This manual will take you through the steps of setting up the
Virtual Keypad system on the LFC 5000 fluid management
system. It also deals with troubleshooting problems that arise
from the setup.
The Virtual Keypad system allows you to start a dispense
direct from a shop PC located on the Site Network. The Virtual
Keypad client is a small, stand-alone application. This will need
to be installed on any PC that you wish to use to dispense
from. The Virtual Keypad client software takes and verifies the
user PIN, allows entry of all relevant dispense information and
then passes this data to the second part of the system, the Virtual Keypad server. The Virtual Keypad server is integrated into
the LFC5000 master PC software. The software contains an
interface to the PC network environment that accepts connections from the Virtual Keypad clients and passes data between
them and the fluid management dispense units.
The fluid management PC software must be running all the
time for the Virtual Keypads to be able to operate. Closing the
fluid management software will stop the keypad server and no
dispensing from the Virtual Keypads will not be possible.

Remote Report Software Software that installs on any PC

that is on the Site Network that allows a user to print a report
from the LFC5000 to their local printer
Remote Flash Loader Software Software that can be installed on any PC connected to the Lincoln Network that can
be used to upgrade the sites firmware.

PC Minimum Requirements

IBM compatible PC Pentium 2 or above

20MB of additional hard drive space
Operating system : Microsoft Windows XP, Vista, 2000
Does not need to be a dedicated PC for the application
Microsoft .Net 2.0 framework
On a local network that is connected to the master PC

Note: The .Net 2.0 framework can be downloaded for free on

Microsofts website or can be installed via the custom feature
in Windows Update

The system is limited to 30 Virtual Keypads per site. Lincoln

P/N 500004 is for a block of 10 PC licenses.

Terms Used

Lincoln Network Ethernet network installed specifically for the

Lincoln LFC5000 system. All Dispense Units, Keypads, and the
Master PC are connected to the Lincoln Network.
Site Network Ethernet network already installed and setup
at the site. All of the sites PCs would be connected to this
network.
Ethernet Network A series of devices connected by network
cables (Cat 5) to make a local area networks (LAN).
Cat 5 Known as Category 5 which is the type of twisted pair
cable commonly used in Ethernet network. Cat 5 has been
replaced by Cat 5e and Cat 6. Cat 5 cables have RJ45 connectors on the end of the connector for connecting to its specified
device.
Dispense Unit The controller for the system. One Dispense
Unit (DU) can control up to 6 dispense points. Connects to the
Lincoln network via either a Cat 5 Ethernet connection or wireless adapter. Each DU has a 4 port Ethernet hub that allows
other DUs and Keypads to be connected.
Keypad Used to setup a system, initiate dispense, and print
reports. Includes hook up for a parallel port printer and Lincoln
bar code scanner. Connects to the Lincoln network via either a
Cat 5 Ethernet connection or wireless adapter
Virtual Keypad Software Software that installs on a shop
PC that allows a user to initiate a dispense to the LFC5000
system.
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LFC5000 Virtual Keypad

Installing the Software

4. Check the Virtual Keypad check box

Nothing has to be done on the master PC side. The master

PC software is already configured to support up to 30 virtual
keypad connections. The only installation is installing the software on each shop PC.
1. Insert the LFC5000 installation disk into the CD drive
2. Click on the Next button once the LFC5000 Setup Wizard
appears.

5. Select if you want to install the program for only this Windows users or for all Windows users setup on the PC.

3. Read the license agreement, check the I Agree box, and

click Next to continue.

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LFC5000 Virtual Keypad

6. Click Next to continue.

8. Click Close once the application has been installed.

7. You will see a progress bar as it installs.

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LFC5000 Virtual Keypad

Registering the Software and Using the Software for the First Time

4. Click on Yes to obtain the MAC address for the PC.

1. Double Click on the Virtual Keypad icon on the desktop

or in the LFC5000 program menu in the Windows start
menu. A desktop icon in not installed by default. An icon
can be placed on the desktop by right clicking on the program in program menu and selecting Send To ->Desktop.

5. A popup will appear with the PCs MAC address. Please

call Lincoln Technical Support to obtain a valid Key. Be
prepared to give them your 12 digit MAC address.
2. A warning registration box will appear instructing how to
register the software. Click Yes to obtain the registration
key information.

Note: The software can be used for 30 days without a valid

key by selecting the NO option. The software will not work
after 30 days without a valid key.
3. Click on How To to obtain the information for getting a
valid key.

Page Number - 6

6. Enter in the valid License key provided by Lincoln and

click Apply.

Form 403757

LFC5000 Virtual Keypad

7. You will get a Key Valid message if successful and the
main application will load.

Using the Software

1. Double Click on the Virtual Keypad icon on the desktop

or in the LFC5000 program menu in the Windows start
menu. The program will load.

8. The software will start and will ask you for an IP to connect to the server. Enter in the IP address of Ethernet
adapter on the PC that is running the Master Software.
This should be the Ethernet adapter used for the sites
network. This only needs to be done the first time.

2. Select your hose from the drop down menu.

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LFC5000 Virtual Keypad

3. Fill out all the pertinent information. The optional fields like
Work Order and Line Number in the example are setup in
the master PC software as a system wide configuration.
This is an optional feature. The names can be changed
plus more fields can be added or deleted.
4. Entering a 4 digit PIN will activate the dispense button.
Press the button to initiate the dispense to the master PC.
5. If okay, you will get a dispense was accepted message.
You will get other messages if there was a problem.

FAQ

Q Will a firewall on the keypad client PC or the keypad server

PC cause problems?
A) Possibly. It is very likely that any firewall that is running on
either the keypad client machine or the keypad server machine
will need to be configured to ensure that the both the keypad
server AND the Virtual Keypad client software can gain access
to the network. Check the documentation of the firewall on the
relevant machine on how to do this.
Q) Can a VKC be used with 2 different fluid management
systems?
A) No. Although a VKC can connect to any keypad server on
the network, it is not designed to switch between active servers.
Q) What If I need more than 30 VKCs?
A) At this time, the software is limited to 30 VKCs.

Support

Problem The IP I enter in the startup is not accepted by the

software
Resolution:
1. Check to make sure if the master PC software is running.
2. Ping the IP address to see if the devices are connecting, if
not, then either you have the wrong IP address or a possible firewall issues

Error Messages

Below is a list of common Error messages with short explanation. A complete list of error messages can be found in
Appendix A.
HOSE IN USE This error occurs when a dispense has
already been initiated for the hose targeted. The current dispense can be canceled from the PC software or the user can
wait for the hose to time out.
DU Offline This error occurs when the software is unable to
find the Dispense Unit associated with it. Check the network
analyzer on the master PC software to see if you have any
Red DU boxes.
FLUID LEVEL INADEQUATE This error occurs when the
fluid in the tank from the hose dispensed is at zero. Disable the
tank stock option or change the level of the tank in the master
PC software.
FLUID STOP LEVEL This error occurs when the tank level
for that specific hose is below the predetermined level in the
master software. This level is normally set so that the pump will
try to pump when there is not enough fluid to pump. Check to
make sure the tank level in the software is accurate.

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LFC5000 Virtual Keypad

Adding a port exception in the Windows firewall for the
Virtual Keypad Software
A port exception needs to be added for the Windows firewall
when you are having difficulty with having the LFC virtual keypad software connecting to the master software. First check to
make sure that the PC software is running and the two computers are on the same network. Once this has been verified
the next step would be to add an exception for the Windows
firewall. You will see an error like below if there is a problem.

5. Click on Advanced

1. Go to Control Panel in Windows

2. Click on network connections
3. Double click on the Local Area Connection item that is
connected to the sites network. This is the one that would
not have the IP of 10.10.10.100. Instead it would be the
Ethernet card that was already configured at the site prior
to adding the extra Ethernet card for connecting to the
LFC5000 system.
4. Click on properties

6. Click on Settings

Indicates change
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LFC5000 Virtual Keypad

7. Click on Exceptions

8. Click Add Port

9. Enter the name LFC VK and port number of 8585. Click

okay to finish.

Instructions for having the LFC Master Software, Virtual

Keypad software, or ADP software start automatically
when Windows starts up
1. Click the Start button, point to Programs, and navigate to
the program you would like to start automatically.
2. Right-click this program and select Copy from the menu
that appears.
3. Go to My Computer and go to the C:\Documents and Settings\All Users\Start Menu\Programs\Startup directory.
4. Paste in the shortcut to the program you just copied in step
2
5. The program you have selected will now start up when your
computer starts.

Indicates change
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LFC5000 Virtual Keypad

Appendix A

Status Description

Form 403757

Status
Number

OKAY

REPLY TIMEOUT

REPLY INCOMPLETE

HOSE IN USE

FLUID LEVEL INADEQUATE

DU OFF LINE

DU ADDRESS INVALID

VALIDATION NOT APPROVED

CANCELLED GROUP INVALID

MASTER NOT READY

DISPENSE RESULT TRANSACTION NOT FOUND

10

DISPENSE RESULTS REJECTED

11

TRANSACTION COULD NOT BE CANCELLED

12

DISPENSE REQUEST EXCEPTION

13

MASTER RECEIVED INVALID COMMAND

14

USERS UPDATE REJECTED

15

SETUP UPDATE REJECTED

16

NEW DEVICE INVALID

17

TRANSACTION UPDATE REJECTED

18

FIRMWARE ERROR

19

CHECKSUM ERROR

20

DISPENSE TIMEOUT

21

FLASH WRITE ERROR

22

FLASH ERASE ERROR

23

PENDING DISPENSE ON STARTUP

24

INVALID TANK NUMBER

25

SETUP INVALID

26

FLUID STOP LEVEL

27

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LFC5000 Virtual Keypad

Americas:
One Lincoln Way
St. Louis, MO 63120-1578
USA
Phone +1.314.679.4200
Fax +1.800.424.5359
Page Number - 12

Europe/Africa:
Heinrich-Hertz-Str 2-8
D-69183 Walldorf
Germany
Phone +49.6227.33.0
Fax +49.6227.33.259

Asia/Pacific:
51 Changi Business Park
Central 2
#09-06 The Signature
Singapore 486066
Phone +65.6588.0188
Fax +65.6588.3438

Copyright 2007
Printed in USA
Web site:
www.lincolnindustrial.com

Form 403757