Malaysia PRP Community Pharmacy Logbook

COMMUNITY PHARMACY
RECORD OF TRAINING AND EXPERIENCE OF

PROVISIONALLY REGISTERED PHARMACIST
(PRP)
PHARMACY BOARD MALAYSIA

MINISTRY OF HEALTH MALAYSIA
2012
Community Pharmacy
PERSONAL PARTICULARS
(TO BE COMPLETED BY PROVISIONALLY REGISTERED
PHARMACIST PRP)
1.
Name as in Identification Card (in capital letter) :
2.
I/C Number :
3.
Provisional Registration Number:
4.
Telephone Number:
5.
Mobile Phone Number:
6.
Home Address :
7.
Correspondence Address (if not the same as above):
8.
E-mail Address :
9.
Qualification (Degree awarded/University/Year) :
10.
Scholarship/Sponsor Federal/MARA/PTPTN/Others) :
11.
Principal Training Place :
12.
Commencement Date:
13.
Name & Contact Number of Person in case of emergency
I confirm that the above information is true.
Signature :
Date :
Name :
Pharmacy Board Malaysia 2012
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Community Pharmacy
1. INTRODUCTION
1.1
The Registration of Pharmacists Act (Amendment) 2003 stipulates

that a person who is provisionally registered shall be required to
obtain experience immediately upon being provisionally registered,
engage in employment as a pharmacist to the satisfaction of the
Pharmacy Board for a period of not less than one year.
1.2
The engagement as a pharmacist must be in any premises

accredited and approved by Pharmacy Board Malaysia (PBM).
1.3
The PBM may extend for not more than one year the period of
training of a provisionally registered pharmacist (PRP) if the Board is
not satisfied with the performance of that person as a pharmacist.
1.4
The provisional registration of a person shall be revoked if that

person fails to engage in employment as a PRP to the satisfaction of
the Pharmacy Board for a period of not less than 52 weeks in any
premises accredited and approved by PBM.
1.5
All PRPs are required to pass the Pharmacy Jurisprudence

Examination conducted by the Pharmacy Board during their training.
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Community Pharmacy
2. PRP TRAINING MODULES AND RECORD
2.1
This record book is designed primarily to guide PRP and preceptors of

various pharmacy disciplines in the training organization in coordinating
activities and programmes during the 52 weeks of training.
2.2
This record book will be the basis for the appraisal by all preceptors,
which will be submitted to the PBM for the purpose of registration as a
Fully Registered Pharmacist (FRP).
2.3
There are 4 main areas of training for the PRP;

2.3.1
2.3.2
2.3.3
2.3.4
2.4
2.5
Private Hospital
Industrial Pharmacy (manufacturing)
Research and Development (teaching institution)
Community Pharmacy
The PRP is required to fill the following information;

2.4.1
Name, I/C Number, Name of organizations and period of

training.
2.4.2
Date of task completed and evidence of proof for each

section/unit of attachment. If the column is not enough, please
make attachment.
2.4.3
Each evidence given is to be endorsed by the immediate

preceptor/s of the section/unit.
The preceptor is required to complete the record by filling the

following;
2.5.1
2.5.2
Endorse the completion of each task with signature, name and

date in the column provided.
Level of performance is based on the following scale;
1unsatisfactory
2satisfactory
3good
4excellent or
N/A Not applicable
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Community Pharmacy
The passing mark is 60 % for each respective section and the sum
total of all the sections.
2.5.3 The final appraisal is to be completed by the Master Preceptor at
the 11th month of the training period and to be sent to ;
Setiausaha
Lembaga Farmasi Malaysia
Bahagian Perkhidmatan Farmasi
Kementerian Kesihatan Malaysia
Lot 36, Jalan Universiti,
46350 PETALING JAYA
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Community Pharmacy
3. DUTIES AND RESPONSIBILITIES OF A PRECEPTOR
3.1
CRITERIA OF A PRECEPTOR
Not less than four years of experience as a registered practising pharmacist
in Malaysia.
3.2
Responsibilities of a Preceptor;
3.2.1 To be a learning resource for the PRP who receives necessary training
to develop skills and competencies as a community pharmacist.
3.2.2 To guide the PRP throughout 52 weeks of training.
3.2.3 To be a role model as a professional pharmacist to the PRP
3.2.4 To provide professional services and constructive feedbacks during the
training.
3.2.5 To assess PRP performances during the training period.
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Community Pharmacy
4.
DUTIES AND RESPONSIBILITIES OF A PROVISIONALLY

REGISTERED PHARMACIST [PRP]
Being a Provisionally Registered Pharmacist [PRP], you should;

4.1
At all-times comply with the directives and orders given to you by the
department head.
4.2
Aim to become a competent registered pharmacist by the end of the

period.
4.3
Undertake the training modules/ program with a positive attitude and a

commitment to learn from the preceptor and other staff in the training
environment.
4.4
Remember that obtaining adequate working experience is your responsibility.

Others will help, but it requires a conscientious effort on your own part, not just
passive acceptance.
4.5
Recognize that not all of the preceptors time can be devoted to teaching, and
you should therefore actively acquire knowledge and skills by observation,
reading and questioning others.
4.6
Be aware that, in addition to the daily activities, your time should be set aside to
consider activities outside working/office hours.
4.7
Always actively participate in professional development as it is essential to

build on your undergraduate studies and keep abreast of current knowledge.
4.8
Be aware that; the Certificate of Satisfactory Experience, required under

Section 6A(2) Registration of Pharmacists Act (Amendment) 2003 will only be
issued to you if;
(i)
(ii)
training
You have passed the Pharmacy Jurisprudence Exam which will be

conducted by the Pharmacy Board in March/June/November.
[Please inform your immediate preceptor if you wish to sit for the
test at least a month earlier]
The average passing mark of your training performance must be at
least 60% for each section and the sum total of all the units.
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Community Pharmacy
4.9
Overview Of Competencies Training Schedule:

During the entire training duration, the PRP will be placed in the core
Divisions/Departments in the Company under the guidance and supervision of
the Department/Division Head and supervised overall by a Master Preceptor.
The duration of training in each module is as indicated in Table 1.1.
Mini project where indicated under the different modules are optional but it will
be in the interest of the PRP to be given at least ONE (1) mini project
throughout the period of training.
Table 1.1: Training Time-table

COMPETENCY TRAINING MODULES
Duration
(Weeks)
Management and Business Procedure

Store Management
40-44
Medication Error Reporting /ADR Reporting
Out-patient Pharmacy Services (Hospital/Health Clinic, Ministry of Health)
TOTAL
8-12
52
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Community Pharmacy
ASSESSMENT
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Community Pharmacy
1.
MANAGEMENT AND BUSINESS PROCEDURES
1.1
LICENSING & LEGISLATIONS

Knowledge and the understanding of the principle of the Business Management and Procedures
No.
Knowledge
Level of Performance
1
Understanding of the
Relevant Legislations
1.1
Local Government
Licensing, Practicing
Licensing, Business
Components
Comments
NA
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Community Pharmacy
1.2
FINANCIAL MANAGEMENT
Knowledge and understanding of the financial aspects of the business

No.
Knowledge
1
1.
1.3
Comments
NA
Understanding of Profit
Loss Analysis, Performance
measurements and financial
control.
SHOP LAYOUT & MERCHANDISING

No.
Knowledge
1
1.
Understanding the principle

of Shop Layout.
2.
Understanding the principle

in Merchandising,
management of customer
flow
Comments
NA
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Community Pharmacy
No.
Task
1
3.
1.4
Comments
NA
To perform product
merchandising for min of 20
items
INDUSTRIAL RELATION & HUMAN RESOURCE (HR) MANAGEMENT
No.
Knowledge
1
1.
Comments
NA
Understanding the basic

aspects of HR management
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Community Pharmacy
1.5
SAFETY
No.
Knowledge
1
1.
1.6
Comments
NA
Understanding on the
relevant safety aspects and
statutory requirements
CUSTOMER SERVICE
Understanding that customer satisfaction is a major requisite to business success.
No.
Knowledge
1
1.
Comments
NA
Understanding of client
satisfaction.
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Community Pharmacy
1.7
DRUG INFORMATION SERVICE
(Minimum of 10 cases)
No.
1
Task
Comments
NA
Retrieve, analyze drug

information with
documentation from
relevant sources eg BNF
GENERAL COMMENT ON ATTITUDE
Mark = ______________ x 100%
______________ %
40
Preceptors Name & Signature:
NOTE:
1. If the service is not available in the industry, the Principal Preceptor/ Head of Pharmacists in the organisation
therefore has right to transfer the PRP to other units/ sections.
2. % mark should not less than 60% for every units/ sections.
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Community Pharmacy
2.0
OUT PATIENT PHARMACY SERVICES (HOSPITAL/MAIN HEALTH CLINIC, MINISTRY OF

HEALTH)
(8-12 WEEKS)
Management of Outpatient Pharmacy

1. Knowledge of stock movement and control, patient waiting time, peak hour management (staff mobilization), staff
training, handling of drug information requests and pharmacy QAP.
Dispensing of medication / prescriptions

2. Proficient in prescription ordering & supply system (including Integrated Medication Supply System) and verification.
Good communication skills and counter service.
Documentation of relevant data and statistics.
Proficient in reading.
Interpretation of prescriptions and completeness of prescription (e.g. drug name, dose, frequency, duration etc).
3. Familiarity with drug range. Knowledge on generic names, proprietary names, pharmacological groupings, Hospital
Formularies.
4. Proficient in the screening of prescriptions (e.g. Dosage regimen, polypharmacy, drug interactions, adequacy of
instruction(s), contraindications, incompatibilities etc.). The screening of a prescription must be performed at any point
of processing a prescription, e.g. during receiving, filling and dispensing.
5. Awareness of the importance of patients medication record (e.g. warfarin medication card)
6. Ability to contact prescriber to discuss errors or ambiguous prescriptions.
7. Proficient in filling prescriptions.
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Community Pharmacy
8. Proficient in dispensing.
9. Knowledge on the pre-packing process, packaging and labeling of medication dispensed.
Patient medication counseling

10. Ability to advise/ counsel on patient drug regimen/ therapy, indications, storage conditions, precautions, side effects,
food / drug interactions, dosage regimen, compliance and missed doses, use of devices (e.g. inhalers, insulin pens,
interferon pens).
11. Ability to perform in conducting group / individual counseling sessions.
Dangerous / Psychotropic Drugs Management

12. Knowledge of psychotropic and dangerous drugs distribution and disposal in accordance to the respective
legislations:
Dangerous Drugs Act 1952
Poisons Act 1952
Poisons (Psychotropic Substances) Regulations 1989
13. The activities include in this department are:
Screening
Filling
Dispensing
Medication Counseling
Dangerous Drugs & Psychotropic
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Community Pharmacy
SECTION 1:
SCREENING
WEEK 1
Type of Interventions
Date
Incomplete
Prescriptions
Inappropriate
Regimens
Inappropriate
Prescriptions
Other
Point of
Screening
(*R/F/D)
Description of intervention(s)
Type of Interventions:
1.
2.
3.
4.
Incomplete Prescriptions
Inappropriate Regimens
Inappropriate Prescriptions
Other
* R: Receiving
Name of Preceptor:
(a) Frequency (b) Duration

(c) Signature & chop (d) Countersignature
(a) Medicine
(b) Duration
(c) Dose
(d) Frequency
(a) Spelling
(b) Wrong Identification (c) Polypharmacy
(d) Interaction (e) Contraindication
(a) Not in the hospital drug formulary
(b) Authenticity
(c) Illegibility
F: Filling
Signature:
D: Dispensing
General Remarks:
Page 17
Community Pharmacy
SECTION 1:
SCREENING
WEEK 2
Date
Incomplete
Prescriptions
Inappropriate
Regimens
Inappropriate
Prescriptions
Other
Point of
Screening
(*R/F/D)
1.
2.
3.
4.
Other
* R: Receiving
Name of Preceptor:

(a) Medicine
(b) Duration
(c) Dose
(d) Frequency
(a) Spelling
(b) Authenticity
(c) Illegibility
F: Filling
Signature:
D: Dispensing
General Remarks:
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Community Pharmacy
SECTION 1:
SCREENING
WEEK 3
Date
Incomplete
Prescriptions
Inappropriate
Regimens
Inappropriate
Prescriptions
Other
Point of
Screening
(*R/F/D)
1.
2.
3.
4.
Other
* R: Receiving
Name of Preceptor:

(a) Medicine
(b) Duration
(c) Dose
(d) Frequency
(a) Spelling
(b) Authenticity
(c) Illegibility
F: Filling
Signature:
D: Dispensing
General Remarks:
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Community Pharmacy
SECTION 1:
SCREENING
WEEK 4
Date
Incomplete
Prescriptions
Inappropriate
Regimens
Inappropriate
Prescriptions
Other
Point of
Screening
(*R/F/D)
1.
2.
3.
4.
Other
* R: Receiving
Name of Preceptor:
(a) Frequency
(b) Duration
(a) Medicine
(b) Duration
(a) Spelling
(b) Wrong Identification
F: Filling
Signature:
(c) Signature & chop

(c) Dose
(c) Polypharmacy
(b) Authenticity
(d) Countersignature
(d) Frequency
(c) Illegibility
D: Dispensing
General Remarks:
Page 20
Community Pharmacy
SECTION 1:
SCREENING
WEEK 5
Date
Incomplete
Prescriptions
Inappropriate
Regimens
Inappropriate
Prescriptions
Other
Point of
Screening
(*R/F/D)
1.
2.
3.
4.
Other
* R: Receiving
Name of Preceptor:
(a) Frequency
(b) Duration
(a) Medicine
(b) Duration
(a) Spelling
F: Filling
Signature:

(c) Dose
(c) Polypharmacy
(b) Authenticity
(d) Frequency
(c) Illegibility
D: Dispensing
General Remarks:
Page 21
Community Pharmacy
SECTION 1:
SCREENING
WEEK 6
Date
Incomplete
Prescriptions
Inappropriate
Regimens
Inappropriate
Prescriptions
Other
Point of
Screening
(*R/F/D)
1.
2.
3.
4.
Other
* R: Receiving
Name of Preceptor:
(a) Frequency
(b) Duration
(a) Medicine
(b) Duration
(a) Spelling
F: Filling
Signature:

(c) Dose
(c) Polypharmacy
(b) Authenticity
(d) Frequency
(c) Illegibility
D: Dispensing
General Remarks:
Page 22
Community Pharmacy
SECTION 1:
SCREENING
WEEK 7
Date
Incomplete
Prescriptions
Inappropriate
Regimens
Inappropriate
Prescriptions
Other
Point of
Screening
(*R/F/D)
1.
2.
3.
4.
Other
* R: Receiving
Name of Preceptor:
(a) Frequency
(b) Duration
(a) Medicine
(b) Duration
(a) Spelling
F: Filling
Signature:

(c) Dose
(c) Polypharmacy
(b) Authenticity
(d) Frequency
(c) Illegibility
D: Dispensing
General Remarks:
Page 23
Community Pharmacy
SECTION 1:
SCREENING
WEEK 8
Date
Incomplete
Prescriptions
Inappropriate
Regimens
Inappropriate
Prescriptions
Other
Point of
Screening
(*R/F/D)
1.
2.
3.
4.
Other
* R: Receiving
Name of Preceptor:
(a) Frequency
(b) Duration
(a) Medicine
(b) Duration
(a) Spelling
F: Filling
Signature:

(c) Dose
(c) Polypharmacy
(b) Authenticity
(d) Frequency
(c) Illegibility
D: Dispensing
General Remarks:
Page 24
Community Pharmacy
SECTION 1: SCREENING
WEEK 9
Date
Incomplete
Prescriptions
Inappropriate
Regimens
Inappropriate
Prescriptions
Other
Point of
Screening
(*R/F/D)
1.
2.
3.
4.
Other
* R: Receiving
Name of Preceptor:
(a) Frequency
(b) Duration
(a) Medicine
(b) Duration
(a) Spelling
F: Filling
Signature:

(c) Dose
(c) Polypharmacy
(b) Authenticity
(d) Frequency
(c) Illegibility
D: Dispensing
General Remarks:
Page 25
Community Pharmacy
SECTION 1:
SCREENING
WEEK 10
Date
Incomplete
Prescriptions
Inappropriate
Regimens
Inappropriate
Prescriptions
Other
Point of
Screening
(*R/F/D)
1.
2.
3.
4.
Other
* R: Receiving
Name of Preceptor:
(a) Frequency
(b) Duration
(a) Medicine
(b) Duration
(a) Spelling
F: Filling
Signature:

(c) Dose
(c) Polypharmacy
(b) Authenticity
(d) Frequency
(c) Illegibility
D: Dispensing
General Remarks:
Page 26
Community Pharmacy
SECTION 1:
SCREENING
WEEK 11
Date
Incomplete
Prescriptions
Inappropriate
Regimens
Inappropriate
Prescriptions
Other
Point of
Screening
(*R/F/D)
1.
2.
3.
4.
Other
* R: Receiving
Name of Preceptor:
(a) Frequency
(b) Duration
(a) Medicine
(b) Duration
(a) Spelling
F: Filling
Signature:

(c) Dose
(c) Polypharmacy
(b) Authenticity
(d) Frequency
(c) Illegibility
D: Dispensing
General Remarks:
Page 27
Community Pharmacy
SECTION 1:
SCREENING
WEEK 12
Date
Incomplete
Prescriptions
Inappropriate
Regimens
Inappropriate
Prescriptions
Other
Point of
Screening
(*R/F/D)
1.
2.
3.
4.
Other
* R: Receiving
Name of Preceptor:
(a) Frequency
(b) Duration
(a) Medicine
(b) Duration
(a) Spelling
F: Filling
Signature:

(c) Dose
(c) Polypharmacy
(b) Authenticity
(d) Frequency
(c) Illegibility
D: Dispensing
General Remarks:
Page 28
Community Pharmacy
SECTION 2:
FILLING OF PRESCRIPTIONS (Include Labeling and Recording)
At least 5 complete filling processes must be assessed by a senior pharmacist
Date of
assessment
Patient Particulars
No. of Item in Prescriptions
Remarks
Page 29
Name & Signature

of Senior
Pharmacist
Community Pharmacy
SECTION 3:
DISPENSING (Minimum 4 hours/day equivalent to 50 prescriptions* subject to capacity of

individual hospital)
Date
Number of Prescriptions Dispensed

(minimum 4 hours / day)
Name & Signature of Preceptor
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Community Pharmacy
SECTION 3:
Date
DISPENSING (Minimum 4 hours/day equivalent to 50 prescriptions)

Number of Prescriptions Dispensed
(minimum 4 hours / day)
Name & Signature of Preceptor
Page 31
Community Pharmacy
MEDICATION COUNSELING
At least 5 counseling must be directly observed and assessed by a senior pharmacist
SECTION 4
: Counseling on Minor Ailments
(Minimum of 50 cases)
Date
Name of
Patient
Type of
Ailments
Action
Taken
Advice
Given
Comments
Page 32
Name &
Signature of
Preceptor
Community Pharmacy
SECTION 4:
MEDICATION COUNSELING (INDIVIDUAL Minimum 3/ week)
At least 5 counseling must be directly observed and assessed by a senior pharmacist
WEEK 1
Counseling Based On The Types Of Pharmacotherapy Management
minimum 5 patients/ type *where applicable
Date
Patients
RN
Anti
diabetics
Anti
hypertensives
Anti
Asthmatics
Anti
Retrovirals
Page 33
Anti
coagulants
Others
(Please
Specify)
Name &
Signature
of
Preceptor
Community Pharmacy
SECTION 4:
WEEK 2
Date
Patients
RN
Anti
diabetics
Anti
hypertensives
Anti
Asthmatics
Anti
Retrovirals
Page 34
Anti
coagulants
Others
(Please
Specify)
Name &
Signature
of
Preceptor
Community Pharmacy
SECTION 4:
WEEK 3
Date
Patients
RN
Anti
diabetics
Anti
hypertensives
Anti
Asthmatics
Anti
Retrovirals
Page 35
Anti
coagulants
Others
(Please
Specify)
Name &
Signature
of
Preceptor
Community Pharmacy
SECTION 4:
WEEK 4
Date
Patients
RN
Anti
diabetics
Anti
hypertensives
Anti
Asthmatics
Anti
Retrovirals
Page 36
Anti
coagulants
Others
(Please
Specify)
Name &
Signature
of
Preceptor
Community Pharmacy
SECTION 4:
WEEK 5
Date
Patients
RN
Anti
diabetics
Anti
hypertensives
Anti
Asthmatics
Anti
Retrovirals
Page 37
Anti
coagulants
Others
(Please
Specify)
Name &
Signature
of
Preceptor
Community Pharmacy
SECTION 4:
WEEK 6
Date
Patients
RN
Anti
diabetics
Anti
hypertensives
Anti
Asthmatics
Anti
Retrovirals
Page 38
Anti
coagulants
Others
(Please
Specify)
Name &
Signature
of
Preceptor
Community Pharmacy
SECTION 4:
WEEK 7
Date
Patients
RN
Anti
diabetics
Anti
hypertensives
Anti
Asthmatics
Anti
Retrovirals
Page 39
Anti
coagulants
Others
(Please
Specify)
Name &
Signature
of
Preceptor
Community Pharmacy
SECTION 4:
WEEK 8
Date
Patients
RN
Anti
diabetics
Anti
hypertensives
Anti
Asthmatics
Anti
Retrovirals
Page 40
Anti
coagulants
Others
(Please
Specify)
Name &
Signature
of
Preceptor
Community Pharmacy
SECTION 4:
WEEK 9
Date
Patients
RN
Anti
diabetics
Anti
hypertensives
Anti
Asthmatics
Anti
Retrovirals
Page 41
Anti
Coagulants
Others
(Please
Specify)
Name &
Signature
of
Preceptor
Community Pharmacy
SECTION 4:
WEEK 10
Date
Patients
RN
Anti
diabetics
Anti
hypertensives
Anti
Asthmatics
Anti
Retrovirals
Page 42
Anti
coagulants
Others
(Please
Specify)
Name &
Signature
of
Preceptor
Community Pharmacy
SECTION 4:
WEEK 11
Date
Patients
RN
Anti
diabetics
Anti
hypertensives
Anti
Asthmatics
Anti
Retrovirals
Page 43
Anti
coagulants
Others
(Please
Specify)
Name &
Signature
of
Preceptor
Community Pharmacy
SECTION 4:
WEEK 12
Date
Patients
RN
Anti
diabetics
Anti
hypertensives
Anti
Asthmatics
Anti
Retrovirals
Page 44
Anti
coagulants
Others
(Please
Specify)
Name &
Signature
of
Preceptor
Community Pharmacy
SECTION 5:
MEDICATION COUNSELING (GROUP Minimum 1/ month *if applicable)

minimum 1 session/ type
Date
Number of
Counseling Sessions
Antidiabetics
Antihypertensives
Antiasthmatics
Others (e.g : cardiac

rehab, Renal,
Psychiatry)
Page 45
Name &
Signature of
Preceptor
Community Pharmacy
SECTION 6:
DANGEROUS DRUG & PSYCHOTROPIC
Psychotropic & Dangerous Drug
Date
Number Of Prescriptions Dispensed & Recorded

(minimum 10 prescriptions/ week)
Name & Signature of Pharmacist

In-charge
Page 46
Community Pharmacy
SECTION 7: PREPARATION / OBSERVATION / COUNTER-CHECKING OF JOB SHEET OF

EXTEMPORANEOUS (MIN 5 EACH)
Ability to understand formulation and calculate the appropriate quantities required
Extemporaneous Preparations
Date
MRN
Name of Preparation
Remarks
Page 47
Signature of
Preceptor
Community Pharmacy
ASSESSMENT
SECTION 8:
MANAGEMENT OF OUTPATIENT PHARMACY

No.
Knowledge
Comments
1
Familiarity with drug range. Knowledge on generic

names, proprietary names, pharmacological groupings,
Hospital Formularies
Good dispensing procedure
Stock movement and inventory control
Patient waiting time and peak hour management (staff

mobilization)
Collection of statistical data (e.g.: QAP Outpatient

Indicators, Hospital Specific Approach)
Psychotropic and dangerous drugs distribution and

disposal in accordance to the respective legislations:
Dangerous Drugs Act 1952

Poisons Act 1952
(Psychotropic Substances Regulations 1989)
Page 48
NA
Community Pharmacy
SECTION 9:
COMPETENT ASSESSMENT
No.
Task
Screening
Filling of Prescriptions
Dispensing
Medication Counseling
Dangerous Drug & Psychotropic
Preparation/ Observation/ Counter-Checking of

Sheet of Extemporaneous
Management of Outpatient Pharmacy
Job
Page 49
NA
Comments
Community Pharmacy
SECTION 10: GENERAL COMMENT ON ATTITUDE
Mark
______________ x 100%
52
______________ %
NOTE:
1. If the service is not available in the hospital, the Principal Preceptor/ Head of Pharmacists in the hospital (KPF)
therefore has right to disseminate the PRP to other unit/ service.
2. % mark should not less than 60% for every units/ services.
Page 50
Community Pharmacy
3.0 STORE MANAGEMENT

Knowledge and understanding of the principles of store management organization structure, inventory, stock movement
and control, cleanliness, and security
Date
Task
1
ORGANIZATION
CHART
NA
STRUCTURE/LAYOUT/
Able to understand structure/layout and identify

your role in the organization
INVENTORY
Awareness of Store Catalogue and type of
products managed.
STOCK MOVEMENT AND CONTROL
Able to explain stock movement and control of
drugs and non drugs
CLEANLINESS
Able to identify requirements
SECURITY/ SAFETY
Able to list security/safety aspects of store
Page 51
Comments
Name and
Signature of
Preceptor
Community Pharmacy
Date
Task
1
NA
TREASURY INSTRUCTION
Able to recognize the different
method/processes in procurement:
Direct purchase
Quotation
PROCEDURES IN STORE MANAGEMENT

Able to understand stock movement and
control:
Bin card
Computerised Inventory program
Page 52
Comments
Name and
Signature of
Preceptor
Community Pharmacy
3.1 PROCUREMENT AND DISTRIBUTION

Knowledge of ordering process and monitoring of vendor performances
Date
Task
1
NA
How to identify genuine product versus

fake/unregistered products
Able to use Medi-tag to decode genuine

Hologram
Able to understand and decipher MAL
registration number
Ordering systems
Min Order Value (able to know MOV of

min 5 suppliers)
Ask for quotation (min 5)
Trade Negotiation (min with 3 suppliers)
Min/Max order qty (able to know min 5
Items)
Page 53
Comments
Name and
Signature of
Preceptor
Community Pharmacy
Date
Task
1
NA
Optional: e-Procurement (e.g. Asia-Rx)

optional
Min able to generate 5 PO using eprocurement systems
Receiving Of Goods
Stock checking against Inv or D/O against P/O
Expiry date checking
Sign and acknowledgement on D/O & Inv
At least 10 exercise of the above event
Applicable only to Preceptor with
wholesaling activity
Include Good Distribution Practice (GDP)
Working knowledge with respect to the
legislative requirement on wholesaling activity.
(e.g. the recording requirement, licensing
requirement,)
Page 54
Comments
Name and
Signature of
Preceptor
Community Pharmacy
3.2
STORAGE
Knowledge of storage in accordance to Good Storage Practice

Date
Task
1
NA
GOOD STORAGE PRACTICE

Able to identify storage requirement of
pharmaceutical dosage form according to
manufacturers instruction.
Min 10 items
COLD CHAIN MANAGEMENT

Able to identify the :
cold chain process
goods monitoring from receiving to
dispensing must maintain cold chain
standard
equipments monitoring (thermometer
monitored)
documentation
Page 55
Comments
Name and
Signature of
Preceptor
Community Pharmacy
3.3
INVENTORY CONTROL
Knowledge and understanding of drug usage patterns, identification of slow and non-moving stocks, maximum and
minimum stock levels, cost accounting, and expiry date monitoring
Date
Task
1
NA
DRUG USAGE PATTERN

Able to retrieve, print, analyse and interpret
reports (min generate 5 reports)
SLOW/ NON- MOVING STOCK
ITEM BELOW / ABOVE BUFFER LEVEL
ITEM NEAR EXPIRY
Ability in managing near expiry item and to
highlight to management for appropriate follow
up action. (min 2 times)
STOCK TAKE
Min once per year
Page 56
Comments
Name and
Signature of
Preceptor
Community Pharmacy
Date
Task
1
NA
Return procedure
Familiar with the method to initiate and
complete return procedure (generate Trade
Return Notes / Goods Return Notes or ask for
Credit Note)
e.g.: Wrong item sent, near expiry goods
received
Min 5 incidences
Page 57
Comments
Name and
Signature of
Preceptor
Community Pharmacy
3.4 DISPOSAL
Knowledge of disposal procedures and documentation.
Date
Task
1
NA
DISPOSAL PROCESS
Able to understand the workflow for proper
disposal
LIST OF EXPIRED ITEMS

Able to generate a list of expired goods for
disposal
Page 58
Comments
Name and
Signature of
Preceptor
Community Pharmacy
3.5 PRODUCT COMPLAINTS

Knowledge of handling of product complaints and reporting procedures
Date
Task
1
NA
Handling of Complaints (minimum of 5

cases)
Able to understand and explain workflow,
Retrieval of products, data and relevant
documentation
Page 59
Comments
Name and
Signature of
Preceptor
Community Pharmacy
3.6 PRODUCT RECALL

Knowledge of handling of product recall and reporting procedures
Date
Task
1
NA
Handling of Product recall

Able to understand and explain workflow,
retrieval of data, products and relevant
documentation.
Page 60
Comments
Name and
Signature of
Preceptor
Community Pharmacy
3.7
DANGEROUS / PSYCHOTROPIC DRUGS MANAGEMENT
Knowledge of psychotropic and dangerous drugs distribution and disposal in accordance to the respective legislations
Date
Task
1
NA
DANGEROUS DRUGS ACT 1952 , POISON

(PSYCHOTROPIC SUBSTANCES)
REGULATION 1989 AND POISONS ACT
1952
Knowledge on handling Dangerous/
Psychotropic items in accordance with the
above Acts
(minimum of 2 cases)
Page 61
Comments
Name and
Signature of
Preceptor
Community Pharmacy
4.
No.
MEDICATION ERROR REPORTING/ ADR REPORTING

Task
1
1.
Comments
Preceptor
NA
Handling of Medication
Error Reporting and
Adverse Drug Reaction
Reporting
Medication Safety Centre,
Ministry of Health
(minimum 2 cases-if any)
e.g Filling up MADRAC
form. Malaysian Adverse
Drug Reaction Advisory
Committee
Name and Signature of
Page 62
Community Pharmacy
GENERAL COMMENT ON ATTITUDE
Mark
______________ x 100%
104
______________ %
NOTE:
3. If the service is not available in the hospital, the Principal Preceptor/ Head of Pharmacists in the hospital (KPF)
therefore has right to disseminate the PRP to other unit/ service.
4. % mark should not less than 60% for every units/ services.
Page 63
Community Pharmacy
Training of PRP in Community Pharmacy Practice
Examples of activities
Week 1 week 26
Orientation
Company Policies
References
Extemporaneous Prep , SOP
Dispensing Guidelines
Near Misses
Topics of Minor ailments
Working relationship with staff
Security/ safety
CPD
Extended services : methadone
Counselling technique
Poison classification
Medical services
Company business activities
Drug interactions
OTC
Infection diseases
Cough
Health promotion activities
TCM
Rapport / communication with prescribers
Storage of eye /ear drops
Referrals
Stock management / expiry
ADR/ Medication errors
Address out-of-stock situation
Page 64
Community Pharmacy
Week 27- week 52
Over the counter (OTC)

Invoicing
Drug interactions
Minimum stocks
Psychotropic stock counts
CVS
Budget purchasing
NSAIDS/ Wound care
Code of conduct
Pricing system/policies
Rehab
Use of medical devises
Medication Therapy Adherence Clinic (MTAC) eg. on Diabetes Mellitus
Glucometer/BMI
Epilepsy
Layout
Occupational health hazards
Information on medical devices
Oral hygiene
Misuse of medicines
National Poison Centre/ National Call Centre (HKL)
Veterinary pharmacy
Good customer service
Baby formula
NGOs/ Support group
Handling complaints
Pediatric dosing
Staff management
Training of staff
Organization chart
Marketing strategy
Immunization
Legislation
Drug in pregnancy
Human resource, staff recruitment
Drug recall
Page 65
Community Pharmacy
Handling dispensing error

Foot care in Diabetes Mellitus
Budget control
Medical devise: Blood Pressure
Disposable of expired stocks
Geriatric diseases
Profit and loss (P&L)
Contact lens
Wound care/ulcer
W/s business, good distribution guidelines
Employment contract/ appraisal
Scabies/lice
Infra-red light/ Forehead thermometer
Malaysian Pharmaceutical Society (MPS)
Obesity/ anti-obesity
Women health
Staff motivation activity
Oral Contraceptive (OC) , missed dose
Immunosuppressant
Stock take procedures
Smoking cessation
POS, stock management
SOP for locum
Duty roaster
Page 66
Community Pharmacy
APPRAISAL BY PRINCIPAL PRECEPTOR
Name of Provisionally Registered Pharmacist [PRP]:
Photo (to be
affixed here)
I/C Number: .
PRP Registration Number: ..
Place of Training: ..
I certify that the above PRP has completed his/ her training as required under subsection 6A
(2) of the Registration of Pharmacists Act 1951.
1. Proposal:
1A. The above PRP has obtained average mark of: __________ % and
1B. He/ She has *passed/ failed the Pharmacy Jurisprudence Examination
1C. Certificate of satisfactory experience in accordance to sub-regulation 7(1)

Registration of Pharmacists Regulations 2004 is recommended to be given to
him/ her.
1D. Certificate of satisfactory experience in accordance to sub-regulation 7(1)
Registration of Pharmacists Regulations 2004 is not recommended to be given
to *him/ her and
1E. *He/ she needs to extend the training for another ________month/s;
in Unit/Section ________________________________
*He/
She
Examination
needs
to
pass
the
Pharmacy
*or/and
Jurisprudence
2. Principal Preceptors detail:

Page 67
Community Pharmacy
2.1 Name:
2.2 Office address:
2.3
Principal Preceptors signature: .
2.4 Date:
APPRAISAL BY MASTER PRECEPTOR
Page 68
Community Pharmacy
Setiausaha
Beg Berkunci No.924
Pejabat Pos Jalan Sultan
46790 PETALING JAYA
PROPOSAL OF FULL REGISTRATION
Name of Provisionally Registered Pharmacist [PRP]: .
I/C Number:
PRP Registration Number: .
Place of Training:
I certify that the above PRP has completed his/ her training as required under
subsection 6A (2) of the Registration of Pharmacists Act 1951.
1. Proposal:
1A. Certificate of satisfactory experience in accordance to sub-regulation 7(1)
Registration of Pharmacists Regulations 2004 is *recommended/ not
recommended to be given to him/ her and he/ she is *qualified/ not
qualified for Full Registration.
1B. *He/ she needs to extend the training for another ___________month/s
from (date):_____________to_______________ (date).
1C. The extension of the training is because;
i) His /her performance was below 60% or /and
ii) He/ she needs to pass the Pharmacy Jurisprudence Examination
2. Master Preceptors detail:
2.1 Name:
2.2 Office address:
2.3 Master Preceptors signature: .
2.4 Date:
Page 69
Community Pharmacy
APPRAISAL BY PROVISIONALLY
[PRP] TO PRECEPTOR (optional)
REGISTERED
PHARMACIST
Setiausaha
Beg Berkunci No.924
Pejabat Pos Jalan Sultan
46790 PETALING JAYA
APPRAISAL OF PRECEPTORS
Name of Provisionally Registered Pharmacist [PRP] : .
I/C Number:
PRP Registration Number: .
Place of Training:
I have undergone training at the above place from (date): __________to:
_______(date)
Grade
Subject
1=
unsatisfactory
2=
satisfactory
3=
4=
good excellent
N/A = not
applicable
A. Facilities of
Training
Place
Comment (how things can be improved); Please make attachment where necessary)
Page 70
Community Pharmacy
B. Professional
Exposure by
Preceptors
C. Professional
Guidance by
Preceptors
D. Training
Skills of The
Preceptors
Page 71
Community Pharmacy
PRP PERSONAL ASSESSMENT BY PRINCIPLE PRECEPTORS

1 = unsatisfactory; 2 = satisfactory; 3 = good; 4 = excellent; N/A = not applicable
Demonstrate a Professional Approach
Assessment
Score
1. Action and attitudes are demonstrated which indicate a commitment to

quality performance
2. A polite and helpful manner is demonstrated
3. Dress code and behavior meet the requirements of the organization
4. Reliability is demonstrated
5. Initiative is demonstrated when is the warranted
6. Recognition of personal limitation is demonstrated
7. Works is carried out in an organized manner and with attention to detail
so that the desired result is achieved
8. Works is prioritized effectively
9. Tasks are pursued to completion and within agreed time limits (unless
overriding circumstances make this impossible)
10. Problems or potential problems are identified and the appropriate
corrective action taken or solution found
11. New situation are responded to with flexibility and willingness
12. Stressful situations are handle without undue agitation
13. Decision are made which demonstrated the ability to think clearly and
logically and to use discretion
14. Tasks and situation are approached with due regard to legal
implications and organizational policy
15. The safety of the working area is maintained to all times so that the
health and safety of colleagues and the public is not compromised
16. The security of the premises is upheld at all times
Total Marks =
Average Total =
Average Performance in %=
______
x (100%) =
64
Page 72
Community Pharmacy
Work Effectively as Part of a Team

Assessment
Score
1. A manner is demonstrated which indicates that due respect is given to

the ideas and opinion of colleagues
2. Advice and criticisms are offered to colleagues in a manner unlikely to
cause offence
3. Constructive criticism is receive in a positive manner
Total Marks =
Average Total =
Average Performance in %= _______ x 100 =
12
Undertake Personal and Professional Development

Assessment
Score
1. The ability to self-evaluate and reflect on experiences is demonstrated

2. Feedback on performance is used effectively to improved competence
3. The ability to accept responsibility for meeting own development needs
and achieving targets is demonstrated
Total Marks =
Average Total =
Average Performance in % = _______ x 100 =
12
Page 73
Community Pharmacy
Communication Skills
Assessment
Score
1.
A sufficient command of the Bahasa Malaysia and English Language

is demonstrated
2.
Conversations (in person or over the telephone) are conducted in a

manner which demonstrates due regard to confidentiality and the
feelings of the other person
3.
Questioning is used effectively to elicit necessary information and

increase understanding
4.
Responses in conversation are helpful and clear
5.
Body language is appropriate to the situation
6.
Clear, concise and well-structured written material is provided when

required
7.
All responses (whether spoken or written) are tailored to the needs of

the recipient
8.
A clear, polite and helpful telephone manner is demonstrated
9.
Complaints or demands are responded to in a polite manner
10. An appropriately assertive manner is used when unreasonable

demands or complaints are made
Total Marks=
Average Total =
Average Performance in %= ______ x 100 =
40
PRP Personal Assessment Average Performance
1.
INDICATORS
(%)
Demonstrate a
Professional
Approach
2.
Work
Effectively
as Part of a
Team
3.
4.
Undertake
Personal and
Professional
Development
Communication
Skills
PERFORMANCE
AVERAGE
Page 74
Community Pharmacy
Appendix A
SUMMARY OF PERFORMANCE (%) FOR EACH SECTION

MARK (%) FOR EACH SECTION
No.
Section
Mark (%)
1. Out-patient Pharmacy Services (Hospital/Health

Clinic, Ministry of Health)
2. Management and Business Procedure
3. Store Management
4. Medication Error Reporting /ADR Reporting
AVERAGE MARK
PRP PERSONAL ASSESSMENT AVERAGE PERFORMANCE

5. Demonstrate a Professional Approach
6. Work Effectively as Part of a Team
7. Undertake Personal and Professional
Development
8. Communication Skills
AVERAGE MARK
Page 75
Community Pharmacy
Appendix A1
(TO BE FILLED BY PRINCIPAL PRECEPTOR FOR THOSE EXTENDED)
SUMMARY OF PERFORMANCE (%) FOR EACH SECTION
MARK (%) FOR EACH SECTION
No.
Section
Mark %
prior to
extension
period
Mark % after
extension
period
Actual
extension
period
1. Out-patient Pharmacy Services

(Hospital/Health Clinic, Ministry of
Health)
2. Management and Business
Procedure
3. Store Management
4. Medication Error Reporting /ADR
Reporting
AVERAGE MARK
PRP PERSONAL ASSESSMENT AVERAGE PERFORMANCE
5. Demonstrate a Professional
Approach
6. Work Effectively as Part of a Team
7. Undertake Personal and
Professional Development
8. Communication Skills
AVERAGE MARK
Page 76
Community Pharmacy
ACKNOWLEDGEMENTS
Advisor
Dr.Salmah binti Bahri
Pharmaceutical Services Division, Ministry of Health Malaysia
Committee Members/Participants during Bengkel Penyediaan Buku Log PRP 2012,
Kuala Terengganu, 26-29 March 2012
Mr. Amrahi bin Buang
University Malaya Medical Centre
Mdm. Zainab binti Md.Yusuf
Mr. Azaruddin bin Azis
Mdm.Yip Sook Ying
Alychem Sdn.Bhd.
Mr. Abdul Aziz bin Jamaludin
Al-Shifaa Pharmacy
Mr.Jeff Kong Jiang Foong
DF Pharmacy
Mdm.Chiew Mei Yee
Watsons Pharmacy
Mr.Soh Boon Hong
Dual Care Pharmacy Sdn.Bhd.
Mdm.Rohana binti Yusof
Exquisite Healthcare Sdn.Bhd.
Mdm. Wan Hwei Yen
GM Pharmacy Practice Guardian Pharmacy
Mdm. Winda Hayani Hasan
Hayani ADR Enterprise
Reviewer
Mr.Azman bin Yahya
Secretariat
Mdm. Salwati Abd.Kadir
Page 77

Malaysia PRP Community Pharmacy Logbook

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COMMUNITY PHARMACY

RECORD OF TRAINING AND EXPERIENCE OF

PHARMACY BOARD MALAYSIA

Name as in Identification Card (in capital letter) :

Provisional Registration Number:

Mobile Phone Number:

Correspondence Address (if not the same as above):

Qualification (Degree awarded/University/Year) :

Principal Training Place :

Name & Contact Number of Person in case of emergency

I confirm that the above information is true.

Pharmacy Board Malaysia 2012

The Registration of Pharmacists Act (Amendment) 2003 stipulates

The engagement as a pharmacist must be in any premises

The provisional registration of a person shall be revoked if that

All PRPs are required to pass the Pharmacy Jurisprudence

Pharmacy Board Malaysia 2012

2. PRP TRAINING MODULES AND RECORD

This record book is designed primarily to guide PRP and preceptors of

There are 4 main areas of training for the PRP;

The PRP is required to fill the following information;

Name, I/C Number, Name of organizations and period of

Date of task completed and evidence of proof for each

Each evidence given is to be endorsed by the immediate

The preceptor is required to complete the record by filling the

Endorse the completion of each task with signature, name and

Pharmacy Board Malaysia 2012

Pharmacy Board Malaysia 2012

3. DUTIES AND RESPONSIBILITIES OF A PRECEPTOR

Pharmacy Board Malaysia 2012

DUTIES AND RESPONSIBILITIES OF A PROVISIONALLY

Being a Provisionally Registered Pharmacist [PRP], you should;

Aim to become a competent registered pharmacist by the end of the

Undertake the training modules/ program with a positive attitude and a

Remember that obtaining adequate working experience is your responsibility.

Always actively participate in professional development as it is essential to

Be aware that; the Certificate of Satisfactory Experience, required under

You have passed the Pharmacy Jurisprudence Exam which will be

Pharmacy Board Malaysia 2012

Overview Of Competencies Training Schedule:

Table 1.1: Training Time-table

Management and Business Procedure

Pharmacy Board Malaysia 2012

Pharmacy Board Malaysia 2012

MANAGEMENT AND BUSINESS PROCEDURES

LICENSING & LEGISLATIONS

Pharmacy Board Malaysia 2012

Knowledge and understanding of the financial aspects of the business

SHOP LAYOUT & MERCHANDISING

Understanding the principle

Understanding the principle

Pharmacy Board Malaysia 2012

INDUSTRIAL RELATION & HUMAN RESOURCE (HR) MANAGEMENT

Understanding the basic

Pharmacy Board Malaysia 2012

Pharmacy Board Malaysia 2012

DRUG INFORMATION SERVICE

Retrieve, analyze drug

GENERAL COMMENT ON ATTITUDE

Mark = ______________ x 100%

Pharmacy Board Malaysia 2012

OUT PATIENT PHARMACY SERVICES (HOSPITAL/MAIN HEALTH CLINIC, MINISTRY OF

Management of Outpatient Pharmacy