Nonverbal communication is usually understood as the process of

communication through sending and receiving messages other than words.

Messages can be communicated through gestures and touch, by body language or
posture, by facial expression and eye contact. Meaning can also be communicated
through object or artifacts (such as clothing, hairstyles or architecture). In oral
communication, these symbolic messages are transferred by means of intonation,
tone of voice, vocally produced noises, body posture, body gestures, facial
expressions or pauses. Many non-verbal means are innate and universal; example
people in different cultures have a common understanding of these cues. The
contribution of non-verbal communication to the total meaning of a discourse can
be culturally determined and differ for different countries, for instance- use of the
zero shape made by the fingers does not mean thesame thing in different cultures.
It stands for OK in the UK, and a vulgar expression in South American cultures.
The term "Kinesics" is the study of how people communicate through posture,
gesture ,stance, and movement.
It is one of the most powerful ways that humans can communicate
nonverbally. It is used to portray moods and emotions and to emphasize or
contradict what is being said. There are five parts of kinesics Emblems,
Illustrations, Regulators, Adapters, Affective displays. We can very well relate it to
our day to day lives, whether personal and/or professional. If used wisely, nonverbal
communication can be a great boost to ones performance and personality and as a
result may affect the quality and performance of the entire firm or organization.
Citing the example of the thieves who uses the Nonverbal communication as a
means to achieve their task by reading others postures and gestures, this can also
betermed as Non Verbal Advantage .Example and situations of Non verbal
advantage in an organization :First: an employee of a company with depressive
facial expressions, having bad temper and indeterminate body language would not
deliver his best performance to the task assigned and to the effect his/her manager
could spot this inept performance. One way of handling the situation is to rebuke
the employee creating unhealthy environment of working. Or the manager could
take the advantage of nonverbal communication by observing the employees
gestures and providing motivation, resolving the issues.
every member of the organization it becomes more important to interpret a
non verbalcommunication.Second: The other example can be taken of an interview.
The candidate could take thenon verbal advantage while walking into the room and
firmly shaking hands with theinterviewer maintaining a good eye contact. This
would provide an impression of enthusiasm in the person and the interviewer would
be pleased by the gestures shownwhich would also increase the chances of him
getting selected.Third: Two different personalities working in an organization. One of
the employees ishaving low self esteem and the other is brilliant, sharp personality.
A group of employees indulging in bullying others always persecute the modest
person as they takenon verbal advantage, observing his soft behaviour,

nervousness and inertness. The aim behind it may be just fun. On the other hand,
second individual knows how to usenonverbal communication to his advantage
against the group of bullies. He maintainshis gestures of calmness, patience and
confidence.Fourth: In an official meeting board room, if any employee sits back in
the chair he issending off signals, such as, uninterested or rejection which could
provide an edge tothe other employee taking the advantage of the nonverbal
communication signs. Thiscould win the second employee with an important
task/project in his favour.Unintentionally nonverbal communication may be
delivered in a negative manner however we should take various steps to be safe
and benefit ourselves using the nonverbal communication.

Being mindful of own nonverbal cues, as well as the nonverbal cues of thosearound
us and keeping the messages short and concise.

Giving People Time Setting aside a specific time for meetings and regular
communications allows time for everyone involved to prepare themselves.
Also,keeping in mind that listening is often more productive when working
tocommunicate effectively, and is well more important than talking.

For building connections we must maintain eye contact with others

whilecommunicating this provides a sense of interest in the others mind also.

Cultural context we must take care and respect the nonverbal communicationsof
different cultures. If one is not familiar with the local body language it might be
misunderstood, and sometimes misinterpret the local nonverbal signalswhich could
lead to embarrassing and uncomfortable situations.

Sensing the degree of tension in shoulders and jaw while in a group and ease
outand relax ourselves to the situation for comfortable and confident delivery of
message.Concentrating on tone of voice when speaking tone of voice convey a
wealth of information, ranging from enthusiasm to disinterest to anger. We should
noticetone of voice and using appropriately to emphasize ideas that needs to
becommunicated.Consider Context When communicating with others, we must
always consider thesituation and the context in which the communication occurs.
Some situationsrequire more formal behaviours that might be interpreted very

differently in anyother setting. We should consider whether or not nonverbal

behaviours areappropriate for the context.The above nonverbal communication
gestures would help in avoiding us being pickedas victims of others in the
organization.It becomes clear that with a proper employment and use of our non
verbalcommunication skills we can keep hold of the situations and people more
efficientlyand productively. Non verbal communication is important because the
right messagedepends on how one delivers the message more than the actual
conversation.