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TERMS & CONDITIONS

1. This application is an acknowledgement that the product will continuously comply with applicable
UAE/GSO/ISO/Internationally recognized standards and technical requirements of ESMA.
2. The Applicant allows ESMA Authorized personnel to conduct on-site/factory assessment and it give ESMA
authorized personnel a full authority to verify the compliance of the product.
3. The applicant agrees to provide ESMA with all information related to the product including its status in the market,
product complaints.
4. Certificate of Conformity issued after reviewing/evaluating the contents of this application shall be valid for one
year and shall be renewed at least one month before the end of validity.
5. This application is valid for six (6) months from date the application was made. Application shall expire if no
assessment is conducted or if the requirements for product registration were not completed.
6. Fees paid are non-refundable
7. ESMA reserves the right to subcontract any activities related to the evaluation of the product. Any objection from
the applicant/manufacturer shall be communicated to ESMA before submission of this application.
8. ESMA will keep all information provided as confidential, and the certification activity will be conducted in an
impartial and non-discriminatory manner. Any perceived risk to impartiality shall be communicated by ESMA and the
applicant.
9. ESMA-CAD can decline to accept an application or maintain a contract for certification from a client when
fundamental or demonstrated reasons exist, such as the client participating in illegal activities, having a history of
repeated non-compliances with certification/product requirements, or similar client-related issues.
10. Complaints, appeals, disputes or suggestions relevant to this application shall be reported to ESMA in writing to
follow the ESMA internal procedure.
11. The applicant shall inform ESMA of any changes made to the product and/or its components which may make the
product differ in design/performance/type from the products declared in this application.
12. The applicant also agrees to inform ESMA of any subcontracted/outsourced process in the production that will
affect the conformity of the product.

SERVICE STEPS & PROCEDURES


1.

1. Documents required to be submitted for Registration of Products is stated in the application form or in relevant
technical requirements as deemed necessary to ascertain the compliance of the product with the applicable standard.

2.
3.

2. CONFORMITY ASSESSMENT OF PRODUCT

4.

- Upon acceptance of the Application form and all the necessary documents, ESMA shall make carry out a
conformity assessment based from the identified scheme for a particular product.

5.

- Assessment, Testing and Evaluation of product shall be conducted by ESMA or its recognized conformity
assessment bodies.

6.
7.

3. REGISTRATION OF PRODUCT

1.

- When the results of conformity assessment demonstrate that the relevant


requirements are met, ESMA shall issue an ECAS Certificate of Conformity to the product.

2.
3.
2.

- The ECAS Certificate of Conformity shall serve as an approval of the product and can be used by the
trader in marketing their registered product.

3.
8.

- Certificate of Conformity is not transferable and is valid only for the product being evaluated and manufactured in
a particular facility.

9.

- The Registration Certificate shall be valid for 1 year subject to renewal.

10.
11.
12.

4. EXTENDING THE SCOPE OF REGISTRATION.


- A registered supplier can extend the Registration to other types or models of products made in the same factory
to the same Technical Regulation. In cases like this, ESMA shall decide a product shall undergo Conformity Assessment or is
waived for a particular model

SERVICE REQUIRED DOCUMENTS


1. Application Form. Application from an applicant other than the manufacturer shall be signed
by both the applicant and the manufacturer of the product. By signing the application form, the
applicant and the manufacturer agrees to comply with these General Rules and with the
Specific Product Standard for the product covered by Registration / CB Certification

2. Separate applications shall be submitted for each product type or group of products that
refers to a different Product Standard.

3. Valid Trade / Industrial License issued by relevant Authorities

4. Location Map of the company and its warehouse where the product is stored.

5. Form of undertaking of responsibility and accountability to comply with the requirements of


the Emirates Conformity Assessment Schemes.

6. Quality Manual, Quality Plan and other documents as required by the specific scheme.

7. Exclusive Distributorship authorization from the manufacturer or owner of the product.

8. Set of Samples of product for registration. Sampling has to be conducted by ESMA authorized
personnel