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anubhav @j ai n s. u s 4 0 8 . 4 2 1 . 0 7 8 8 S a n F ra n ci sco , C A http://portfolio.anubhavjain.com

Summary

Over 7 years of experience in user-experience design including interaction design and user-research, in consumer and enterprise web-based services, and startups.

Proven track-record of delivering products that are intuitive and easy to use, resulting in increased customer satisfaction and revenue.

Excels in working with and leading multi-disciplinary teams.

Work Experience November 2008 - Present Sr. Interaction Designer, Betasoft Systems www.betasoftsystems.com UX Design consultant for startups, SMB and enterprise. Clients include: Autodesk, Williams-Sonoma, Lybba, Wells Fargo Bank Please see below and http://linkedin.com/in/anubhavjain for details. (contract) Interaction Designer, Autodesk Inc. www.autodesk.com Redesign of the Sustainable Design Center that resulted in 13% increase in page views & ten-fold increase in product-trial downloads - http://usa.autodesk.com/sustainable-design/ Redesign of the IDEA Studio site - http://www.autodesk.com/ideastudio Redesign of AutoCAD LT product center - http://usa.autodesk.com/autocad-lt/ (contract) Interaction Designer, Williams-Sonoma Inc. www.williams-sonomainc.com (contract) Interaction Designer, Lybba www.lybba.org (contract) Interaction Designer, Wells Fargo Bank - www.wellsfargo.com Lead User-Interface Designer, Spock Networks (a people search engine) www.spock.com Delivered homepage redesign to increase number of searches and new signups, conducted user-research to design and deliver user-profile display and management tools. July 2004 - April 2008 Staff User Interface Designer, PayPal (an eBay company) www.paypal.com Identified new product opportunity, and delivered Fraud Investigation interface that resulted in estimated savings of several million dollars per year in potential fraud losses. Designed and delivered PayPal Security Key (second-factor authentication product) in the consumer market in the US, Germany and Australia with twice the expected adoption rate at launch, with industry first one/two-step login process. Formed and lead multi-disciplinary team initiative to increase collaboration and speed innovation; Delivered product guidelines to enhance PayPal Checkout user-experience that eliminated existing need for engineering resources (estimated between 3-6 months). PayPalian Award Q3 07, Meteor Shower Award, Shining Star Award, Blue Moon Award Associate (Extern), Jump Associates http://www.jumpassociates.com Collaborated with cross-functional team to deliver strategy branding, pricing, product display & marketing, to enhance user-experience and increase sales at Target retail stores

March 2011 - February 2012

October 2010 - February 2011 February 2010 - September 2010 November 2008 - December 2009 May 2008 - October 2008

May - June 2004

Education August 2001 - Dec 2003 Master of Science in Design (Graphic Design), Arizona State University, Tempe Bachelor of Architecture, School of Planning and Architecture, New Delhi

August 1995 - May 2000: